tele-sales representative

customer service supervisor Jobs in Manama

customer service supervisor

customer support associate Jobs in Manama

customer support associate

sales coordinator

sales representative

customer service representative

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

<figure class="table"><table><tbody><tr><td>&nbsp;BRIEF DESCRIPTIONOF JOB FUNCTION&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivated with&nbsp;high&nbsp;levels of&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol></td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;<ol><li>Targets</li></ol>Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work</td></tr></tbody></table></figure>

jumami

Key Responsibilities:Greet customers upon vehicle drop-off and ensure a professional reception experience.Conduct an initial inspection and record vehicle condition before service.Accurately register customer and vehicle information in the system.Coordinate with the workshop team regarding service requirements and delivery schedule.Monitor the progress of vehicles and update customers upon completion.Maintain a high standard of customer satisfaction and service quality.Requirements:Minimum 2 years of experience in an automotive service center.Basic knowledge of car mechanics and electrical systems.Excellent communication skills in Arabic and English.Proficient in using booking or maintenance management systems (ERP or similar).Professional appearance and customer-oriented attitude.Competitive salary based on experience.Monthly performance incentives.Professional work environment and career growth opportunities.Send your CV to mccs02.bh@gmail.comand the positing title as a subjectJob Type: PermanentPay: BD150.000 - BD200.000 per month

Job Vacancy – Car Receiver / Service Advisor

Hilton

<div>Front Office Host (Receptionist)
Position Purpose
To be a passionate host and highly collaborative member of the guest operations team who delivers brand-specific customer experiences, mainly in FO but also in F&amp;B.
Duties &amp; Key Responsibilities
Being a Great Team Member<ul><li>Come to work every day with a big smile on your face
</li><li>Be a reliable and motivated member of the guest operations team</li><li>Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.</li><li>Be a role model for others by demonstrating brand-unique, passionate, friendly brand-specific guest service at all times</li><li>Always deliver &lsquo;fair share&rsquo; in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in housekeeping, F&amp;B service and stewarding</li><li>Show interest in learning new skills and acquire new knowledge every day</li><li>Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts</li><li>Be aware of planned team meetings and learning sessions and attend as required</li><li>Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day</li><li>Volunteer to participate in company campaigns like Travel with Purpose or TM committees</li><li>Execute duties as assigned by the Guest Operations Manager, FO Team Leader and Supervisors</li></ul> 
Front Office Specifics<ul><li>Organise the &lsquo;work area&rsquo; to be able to deliver brand-specific customer service from welcome to good-bye</li><li>Deliver exceptional customer service in all shifts (early, late, night) and enrol Hilton Honors members</li><li>Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly</li><li>Close guest transactions on FO effectively, solicit feedback, and deliver a memorable goodbye (checkout)</li><li>Stay up-to-date in terms of received Guest Feedback (SALT, Social Media)</li><li>Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service</li><li>Duties of a FO Host when scheduled to work in F&amp;B can include the order-taking, delivery of any food and/or beverage items, and clearing of tables</li></ul>
What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Host (Receptionist)

Al Ghalia WLL

Bakery Sales Assistant: Customer Service &amp; SalesWe are seeking a reliable, customer-focused individual to join our bakery team. The role involves engaging customers, providing expert knowledge on our products (e.g., breads, pastries, cakes), efficiently handling cash and card transactions, and ensuring the attractive presentation of all items. Must have a positive attitude and the ability to work in a standing, fast-paced retail environment.To apply, send your CV to hrd@alghalia.comJob Types: Full-time, PermanentPay: BD150.000 - BD160.000 per monthApplication Question(s):<ul><li>What is your height?</li><li>What is your weight?</li><li>Can you do split shifts? </li><li>Are you agreeing with the salary range?</li></ul>

Bakery Sales Assistant

Chenega Corporation

<div>Req ID: 37993
Summary
Personnel Assistant I
Manama, Bahrain
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.
Responsibilities
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.</li>
<li>Verbally acknowledge customers upon arrival.</li>
<li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li>
<li>Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.</li>
<li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li>
<li>Answer telephone inquiries.</li>
<li>Monitor customer wait times via sign-in sheets.</li>
<li>Return all failed or retrieved CACs to DMDC monthly.</li>
<li>Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li>
<li>Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li>
<li>Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li>
<li>Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.</li>
<li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li>
<li>Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li>
<li>Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.</li>
<li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li>
<li>Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li>
<li>Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li>
<li>Perform printer maintenance and User Maintenance on RAPIDS equipment</li>
<li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.</li>
<li>Complete annual company and customer training requirements.</li>
<li>Assist with monthly metrics reporting.</li>
<li>Record labor hours daily.</li>
<li>Other duties as assigned.</li>
</ul>Qualifications
<ul><li>High School Diploma or GED required.</li>
<li>1+ years of experience in a Customer Service environment.</li>
<li>Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.</li>
<li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li>
<li>Must have the ability to pass a Navy background check before starting and later maintain a secret clearance.</li>
<li>Must obtain an appropriate work visa before starting.</li>
</ul>Knowledge, Skills, and Abilities:
<ul><li>Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.</li>
<li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.</li>
<li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li>
<li>Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems, to perform a substantial range of office automation support.</li>
<li>Ability to multitask in a high-stress, performance-based environment.</li>
<li>Ability to establish priorities and meet established deadlines.</li>
<li>Ability to travel locally up to 10% as required.</li>
</ul>How you&rsquo;ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS&rsquo;s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega&rsquo;s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
\#Chenega Analytic Business Solutions, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program</div>

Personnel Assistant I

Culinary Collective

We are looking for dynamic and talented individuals to join our amazing team at Culinary Collective. Our team members are hands-on, passionate, dedicated and possess strong leadership skills, who strive to deliver a superior level of quality to each one of our guests and who build lasting relationships. Our Managers have a passion for excellence and consistently drive and encourage their team to do the same. Nomad prides itself on quality, and memorable guest experiences.Culinary Collective is full of passion and energy, and our teams work hard to ensure our guests receive the best experience possible. We have high standards and we require you to work hard to meet them, both for yourself and the team and for our guests. We are a company that thrives on the enthusiasm, dedication and the engagement of its people. Alongside training and development, and the ability to always have the freedom to be &lsquo;you&rsquo;, in every role, at any level, means you can really forge a career as individual as you are. To be successful with us, all you need is passion and the right attitude&hellip;. the rest we can teach.Join Our Team! Front of House Positions AvailableAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We&rsquo;re looking for enthusiastic individuals to join our front-of-house team!Positions Available:WaitressBaristaWhat We Offer:Competitive pay and tipsFlexible schedulingOpportunities for growth and advancementA fun and supportive team environmentEmployee discountsKey Responsibilities:Greet and welcome guests with a friendly attitudeTake orders and provide recommendationsEnsure a clean and organized dining areaCollaborate with kitchen staff for smooth serviceHandle cash and process payments accuratelyQualifications:Previous experience in a similar role is a plus but not requiredStrong communication and interpersonal skillsAbility to work in a fast-paced environmentMust be available to work evenings and weekendsIf you&rsquo;re ready to bring your energy and passion to our team, we&rsquo;d love to hear from you!How to Apply: Please send your resume to elikson@nomadeatery.comWe can&rsquo;t wait to meet you!Experience:<ul><li>Waitress: 1 year (Preferred)</li></ul>Job Types: Full-time, Permanent, ContractContract length: 24 monthsJob Types: Full-time, Permanent, Contract Contract length: 24 months

Waitress

Explore 273+ Customer service representative in Manama this November. Find roles across top companies and apply now to boost your career.

273 customer service representative jobs IN Manama

Customer Service Representative

Customer Service Representative

Job Vacancy – Car Receiver / Service Advisor

Front Office Host (Receptionist)

Bakery Sales Assistant

Personnel Assistant I

Waitress