client service officer

sales associate

tele-sales manager

tele-sales representative

customer service representative

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

<figure class="table"><table><tbody><tr><td>&nbsp;BRIEF DESCRIPTIONOF JOB FUNCTION&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivated with&nbsp;high&nbsp;levels of&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol></td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;<ol><li>Targets</li></ol>Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work</td></tr></tbody></table></figure>

Era Projects

Responsibilities:<ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers&rsquo; questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul>Requirements and skills:<ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul>If interested Kindly send us your CV in our email : recruitbh24@gmail.comJob Types: Full-time, Permanent

REAL ESTATE AGENT (MALE ONLY)

Healthy Calorie

Job post summaryPay: 150.000 (BHD) - 180.000 (BHD) per monthJob description:Job description:Are you a passionate and experienced individual with a love for coffee and customer service? Join our friendly team as a Barista/Cashier!Key Responsibilities:<ul><li>Prepare and serve a variety of coffee and espresso drinks, along with other beverages and food items.</li><li>Greet and assist customers with a warm and positive attitude.</li><li>Process customer transactions accurately using the POS system.</li><li>Handle cash, credit, and debit transactions efficiently and securely.</li><li>Maintain a clean and organized work and customer area.</li><li>Provide exceptional customer service and address any customer inquiries or concerns.</li><li>Collaborate with team members to ensure smooth cafe operations.</li></ul>Requirements:<ul><li>Minimum of 1 year experience in cafe operations.</li><li>Proficiency in using POS systems.</li><li>Strong cash handling skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced environment.</li><li>Attention to detail and strong organizational skills.</li><li>Knowledge of coffee brewing techniques and a passion for coffee.</li><li>Flexible availability, including weekends and holidays.</li></ul>What We Offer:<ul><li>On-time monthly salary and benefits package.</li><li>Accommodation, Transportation and Meal on duty.</li><li>Opportunities for career growth and advancement.</li><li>A supportive and friendly work environment.</li></ul>If you have a passion for coffee and customer service and meet the above qualifications, we would love to hear from you!Job Type: Full-timeExperience:<ul><li>Barista/Cashier: 1 year (Preferred)</li></ul>Job Type: Full-timJob Type: Full-timePay: BD150.000 - BD180.000 per month

barista for Coffee shop

Fragrancebh

handles customer inquiries, books flights, hotels, and other travel arrangements, and provides information to ensure a smooth travel experience. Key responsibilities include managing reservations via phone, email, and online platforms; processing bookings, modifications, and cancellations; and using a reservation system to maintain accurate records. The role also involves upselling services, resolving customer issues, and staying informed about travel trends and promotions. Key responsibilities<ul><li>Customer service: Answer phones and emails, assist with travel inquiries, and provide information on services, availability, and pricing.</li><li>Booking and management: Process new bookings, modifications, and cancellations for flights, hotels, car rentals, and other travel services.</li><li>Record keeping: Accurately record customer information and maintain up-to-date records in the reservation system.</li><li>Sales and promotions: Advise customers on promotions and upgrades, and cross-sell additional services.</li><li>Problem-solving: Resolve customer issues and complaints promptly.</li><li>Administrative tasks: Coordinate with other departments, process payments and refunds, and generate reservation reports.</li><li>Knowledge maintenance: Stay informed on current travel trends, pricing, and special offers.</li></ul>Essential skills<ul><li>Strong verbal and written communication skills.</li><li>Excellent customer service and telephone manner.</li><li>Proficiency with computer applications and reservation systems.</li><li>Attention to detail and accuracy.</li><li>Ability to work efficiently under pressure and multi-task.</li><li>Sales and upselling skills.</li><li>An understanding of the travel industry is often preferred.</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per month

Reservation Officers

Chenega Corporation

<div>Req ID: 37993
Summary
Personnel Assistant I
Manama, Bahrain
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.
Responsibilities
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.</li>
<li>Verbally acknowledge customers upon arrival.</li>
<li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li>
<li>Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.</li>
<li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li>
<li>Answer telephone inquiries.</li>
<li>Monitor customer wait times via sign-in sheets.</li>
<li>Return all failed or retrieved CACs to DMDC monthly.</li>
<li>Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li>
<li>Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li>
<li>Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li>
<li>Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.</li>
<li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li>
<li>Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li>
<li>Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.</li>
<li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li>
<li>Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li>
<li>Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li>
<li>Perform printer maintenance and User Maintenance on RAPIDS equipment</li>
<li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.</li>
<li>Complete annual company and customer training requirements.</li>
<li>Assist with monthly metrics reporting.</li>
<li>Record labor hours daily.</li>
<li>Other duties as assigned.</li>
</ul>Qualifications
<ul><li>High School Diploma or GED required.</li>
<li>1+ years of experience in a Customer Service environment.</li>
<li>Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.</li>
<li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li>
<li>Must have the ability to pass a Navy background check before starting and later maintain a secret clearance.</li>
<li>Must obtain an appropriate work visa before starting.</li>
</ul>Knowledge, Skills, and Abilities:
<ul><li>Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.</li>
<li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.</li>
<li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li>
<li>Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems, to perform a substantial range of office automation support.</li>
<li>Ability to multitask in a high-stress, performance-based environment.</li>
<li>Ability to establish priorities and meet established deadlines.</li>
<li>Ability to travel locally up to 10% as required.</li>
</ul>How you&rsquo;ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS&rsquo;s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega&rsquo;s impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI\_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
\#Chenega Analytic Business Solutions, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program</div>

Personnel Assistant I

Chenega MIOS SBU

<div>
 
 Summary
 
 
 
 
 Personnel Assistant I
 
 
 
 
 Manama, Bahrain
 
 
 
 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
 
 
 Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.
 
 
 The
 
 Personnel Assistant I
 
 shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.
 </li>
 <li>
 Verbally acknowledge customers upon arrival.
 </li>
 <li>
 Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.
 </li>
 <li>
 Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.
 </li>
 <li>
 Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.
 </li>
 <li>
 Answer telephone inquiries.
 </li>
 <li>
 Monitor customer wait times via sign-in sheets.
 </li>
 <li>
 Return all failed or retrieved CACs to DMDC monthly.
 </li>
 <li>
 Ensure all non-DEERS CAC updates are performed accurately and efficiently.
 </li>
 <li>
 Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.
 </li>
 <li>
 Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.
 </li>
 <li>
 Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.
 </li>
 <li>
 Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.
 </li>
 <li>
 Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.
 </li>
 <li>
 Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.
 </li>
 <li>
 Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.
 </li>
 <li>
 Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.
 </li>
 <li>
 Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).
 </li>
 <li>
 Perform printer maintenance and User Maintenance on RAPIDS equipment
 </li>
 <li>
 Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.
 </li>
 <li>
 Complete annual company and customer training requirements.
 </li>
 <li>
 Assist with monthly metrics reporting.
 </li>
 <li>
 Record labor hours daily.
 </li>
 <li>
 Other duties as assigned.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or GED required.
 </li>
 <li>
 1+ years of experience in a Customer Service environment.
 </li>
 <ul>
 <li>
 Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.
 </li>
 <li>
 Similar HR experience gained from either the private sector or other Federal Agency is acceptable.
 </li>
 </ul>
 <li>
 Must have the ability to pass a Navy background check before starting and later maintain a secret clearance.
 </li>
 <li>
 Must obtain an appropriate work visa before starting.
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.
 </li>
 <li>
 Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
 </li>
 <li>
 Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.
 </li>
 <li>
 Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems, to perform a substantial range of office automation support.
 </li>
 <li>
 Ability to multitask in a high-stress, performance-based environment.
 </li>
 <li>
 Ability to establish priorities and meet established deadlines.
 </li>
 <li>
 Ability to travel locally up to 10% as required.
 
 
 
 </li>
 </ul>
 
 How you&rsquo;ll grow
 
 
 
 At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.
 
 
 
 
 We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
 
 
 
 
 
 Benefits
 
 
 
 At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
 
 
 Learn more about what working at Chenega MIOS can mean for you.
 
 
 
 
 
 Chenega MIOS&rsquo;s culture
 
 
 
 Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
 
 
 
 
 
 Corporate citizenship
 
 
 
 Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
 
 
 Learn more about Chenega&rsquo;s impact on the world.
 
 
 Chenega MIOS News- https://chenegamios.com/news/
 
 
 
 
 
 Tips from your Talent Acquisition Team
 
 
 
 We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
 
 
 Chenega MIOS web site - www.chenegamios.com
 
 
 Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
 
 
 LinkedIn - https://www.linkedin.com/company/1472684/
 
 
 Facebook - https://www.facebook.com/chenegamios/
 
 
 #Chenega Analytic Business Solutions, LLC
</div>

Explore 237+ Customer service representative in Manama this November. Find roles across top companies and apply now to boost your career.

237 customer service representative jobs IN Manama

Customer Service Representative

Customer Service Representative

REAL ESTATE AGENT (MALE ONLY)

barista for Coffee shop

Reservation Officers

Personnel Assistant I

Personnel Assistant I