customer services agent

field service rep

inside sales representative Jobs in Manama

inside sales representative

representative vi, sales job Jobs in Manama

representative vi, sales job

customer service representative

Nextcare

<div>
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Consistently checks, tracks and filing of all claims received.
 </li>
 <li>
 Data entry into company database
 </li>
 <li>
 Validating all received &amp; scanned claims against actualised volumes
 </li>
 <li>
 Perform analytical review of documentation received
 </li>
 <li>
 Ensures that there is a proper documentation, feedback, and endorsement to the concerned unit/department.
 </li>
 <li>
 Timely and precise recording of received claims.
 </li>
 <li>
 Supporting administrative function.
 </li>
 <li>
 Other Ad hoc duties as required.
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; Bachelor&rsquo;s degree is advantage
 </li>
 <li>
 1-2 years&rsquo; experience in a customer focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.
 </li>
 <li>
 Proficiency in MS Office
 </li>
 <li>
 A highly customer-focused individual with strong interpersonal, communicative and accuracy skills.
 </li>
 <li>
 Data entry experience would be helpful as it is quite important to be successful for the role
 </li>
 <li>
 Demonstrates excellent attention to detail, accuracy, and the ability to meet strict deadlines
 </li>
 <li>
 Ability to multitask, prioritize and work independently or within a team environment.
 </li>
 <li>
 Organizational skills
 </li>
 <li>
 Team player
 </li>
 <li>
 Physically fit to carry out duties.
 </li>
 <li>
 Ability to demonstrate sounds work ethics.
 </li>
 <li>
 Ability to work under pressure and manage time effectively
 </li>
 <li>
 Legally permitted to work in the country of operations.
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 
 Key Benefits/What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Claims Administrator

Jadara Training Centre

We are currently looking for dedicated and customer-focused Bahraini candidates to join our team as Customer Service &ndash; Front Desk. In this role, you will be the first point of contact for customers and visitors, ensuring a welcoming experience while delivering professional support and accurate information. This position is an excellent opportunity to build a career in customer service within a supportive, growth-oriented environment.Key Responsibilities<ul><li>Welcome and assist customers/visitors professionally at the front desk.</li><li>Handle daily customer inquiries in person, by phone, email, or messaging channels.</li><li>Provide accurate information about services, policies, and procedures.</li><li>Manage appointments, schedules, and customer registrations as required.</li><li>Resolve customer concerns and complaints efficiently, escalating when necessary.</li><li>Maintain clear records of customer interactions, requests, and follow-ups.</li><li>Coordinate with internal departments to ensure timely customer support.</li><li>Ensure the reception/front desk area is organized, presentable, and well-prepared.</li><li>Maintain confidentiality and professionalism when handling customer information.</li><li>Support administrative/front-office tasks assigned by the supervisor/management.</li></ul>Requirements<ul><li>Bahraini nationality with a valid MOL Profile (active file at the Ministry of Labor).</li><li>Diploma or degree is preferred (any relevant field such as Business Administration, Accounting, or Customer Service).</li><li>Previous customer service/front desk experience is an advantage.</li><li>Strong communication and interpersonal skills (Arabic and English preferred).</li><li>Professional appearance, positive attitude, and a strong work ethic.</li><li>Strong problem-solving skills and ability to stay calm under pressure.</li><li>Basic computer skills (MS Office; experience with CRM/front desk systems is a plus).</li><li>Ability to work independently and as part of a team.</li><li>High ethical standards and commitment to customer satisfaction.</li></ul>**** Important Note: This job posting is ONLY for Bahraini candidates with a valid MOL Profile. ****Job Type: Full-timePay: BD390.000 - BD440.000 per month

Customer Service Coordinator (Front Desk) - Bahrainis Only

Nalco Water, An Ecolab Company

<div>
 
 Field Service Rep- Water
 
 
 
 Nalco Water, an Ecolab Company, is seeking
 
 Field Service Rep- Water
 
 to join its industry leading sales and service team. You&rsquo;ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You&rsquo;ll also assist District Sales Representatives with new applications for current customers and with transitioning competitively-held accounts to Nalco Water. This position will require you to build strong relationships with your customer base to generate a high level of customer satisfaction.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
 </li>
 <li>
 The ability to make an impact and shape your career with a company that is passionate about growth
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 <li>
 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
 </li>
 <li>
 Access to the industry&rsquo;s most innovative training programs
 </li>
 <li>
 A culture that values safety first, including training and personal protection
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
 </li>
 <li>
 Assist Sales Representatives with plant surveys of prospective customers
 </li>
 <li>
 Assist Sales Representatives with start-ups of new applications for both existing customers and new accounts
 </li>
 <li>
 Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
 </li>
 <li>
 Provide technical support to customers by identifying and resolving customer challenges, and escalating as required
 </li>
 <li>
 Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
 </li>
 <li>
 Actively support Nalco innovations and technology in the strategic district accounts where you provide service support to other District Sales Representatives
 </li>
 <li>
 Perform maintenance and repairs on equipment for other District Sales Representatives
 </li>
 <li>
 Travel within assigned sales territory
 
 
 </li>
 </ul>
 
 Position Details
 
 
 
 <ul>
 <li>
 This position is based in Bahrain
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Chemical, Mechanical, Industrial) or Life Sciences
 </li>
 <li>
 Candidate must have experience in water treatment application in refineries. (5 &ndash; 10 years)
 </li>
 <li>
 Water treatment or specialty chemical industry experience
 </li>
 <li>
 Working knowledge of boilers, cooling towers, and wastewater treatment systems OR paper machine operations, wet end chemistry, and pulp mill operations
 </li>
 <li>
 Possess a valid Driver's License and acceptable Motor Vehicle Record
 
 
 </li>
 </ul>
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Field Service Rep

Alabraaj Restaurants Group

Ready for your next career move? Apply to join our team!Job Title: Cashier/Service Crew (Restaurant)Department: OperationsReporting To: Branch ManagerLocation: Manama, BahrainApplicants must be based in Bahrain, possess the relevant skills and experience, and complete all pre-screening questions to be considered for this role.Key responsibilities include, but are not limited to, greeting and welcoming guests, following service standards as trained, taking guest orders, serving food promptly, neatly setting tables, managing orders via delivery applications, operating POS and processing guest bills and transactions, maintaining cleanliness and organisation of the restaurant, respective sections, and cash area, professionally attending telephone calls, resolving or reporting customer complaints, and completing day/shift end procedures.Maintaining excellent grooming and personal hygiene is imperative, along with an attentive, polite, and helpful attitude towards all customers and colleagues.We thank you for applying! Please note that due to the high volume of applications, we shall only get in touch if you have been shortlisted for the role.Al Abraaj Restaurants GroupAl Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With over 38 years of hospitality experience, 16 brands, 32 outlets and 1,000 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, Camel Club, and Orso, along with Al Abraaj Catering, Bakery, and CPU.Job Type: Full-timeApplication Question(s):<ul><li>Are you located in Bahrain?</li><li>What is your visa type/status?</li><li>What is your current salary?</li><li>Do you have a notice period?</li></ul>Work Location: In person

Restaurant Cashier/Service Crew

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

<div>
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Handle incoming queries from healthcare providers via phone, email, and other communication channels.
 </li>
 <li>
 Provide accurate and timely information in response to provider inquiries.
 </li>
 <li>
 Escalate complex queries to appropriate departments or senior staff members as necessary.
 </li>
 <li>
 Maintain detailed records of all queries and their resolutions.
 </li>
 <li>
 Identify areas for improvement based on query analysis and feedback.
 </li>
 <li>
 Communicate clearly and effectively with healthcare providers, ensuring a high level of satisfaction.
 </li>
 <li>
 Collaborate with internal teams to resolve issues and provide comprehensive responses to providers.
 </li>
 <li>
 Keep providers informed about updates, policy changes, and other relevant information.
 </li>
 <li>
 Participate in training and development activities to stay current with industry standards and company policies.
 </li>
 <li>
 Adherence to internal procedures and guidelines, client service agreements and compliance &amp; regulatory standards
 </li>
 <li>
 Take ownership of each query ensuring all aspects of the query are answered right first time, eliminating rework and increased customer effort
 </li>
 <li>
 Provide clear, concise and accurate responses in a professional manner, including internal and external information transfer
 </li>
 <li>
 Provide direction, next steps and clear expectations to the client where a query involves further investigation or requires further information
 </li>
 <li>
 Contribute to the team and department SLA ensuring queries are managed efficiently and effectively
 </li>
 <li>
 Exhibit a proactive approach to the clients, ensuring an ongoing focus on enhancing the customer experience through process improvements and simplification
 </li>
 <li>
 Ensure accurate recording and Categorisation of all queries in the sy
 </li>
 <li>
 Support department and colleagues to ensure overall business targets are achieved
 </li>
 <li>
 Other Ad hoc duties as required
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any Medical field, Paramedical, Finance, Business Administration, Insurance, or a related field preferred.
 </li>
 <li>
 With 2 years experience in a customer focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving and analytical abilities.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to prioritise workload and manage time effectively
 </li>
 <li>
 Experience in claims processing
 </li>
 <li>
 Legally permitted to work in the country of operations.
 </li>
 <li>
 Hybrid working option available as per business requirements.
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 
 Key Benefits/What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Claims Queries Officer

Culinary Collective

We are looking for dynamic and talented individuals to join our amazing team at Culinary Collective. Our team members are hands-on, passionate, dedicated and possess strong leadership skills, who strive to deliver a superior level of quality to each one of our guests and who build lasting relationships. Our Managers have a passion for excellence and consistently drive and encourage their team to do the same. Nomad prides itself on quality, and memorable guest experiences.Culinary Collective is full of passion and energy, and our teams work hard to ensure our guests receive the best experience possible. We have high standards and we require you to work hard to meet them, both for yourself and the team and for our guests. We are a company that thrives on the enthusiasm, dedication and the engagement of its people. Alongside training and development, and the ability to always have the freedom to be &lsquo;you&rsquo;, in every role, at any level, means you can really forge a career as individual as you are. To be successful with us, all you need is passion and the right attitude&hellip;. the rest we can teach.Join Our Team! Front of House Positions AvailableAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We&rsquo;re looking for enthusiastic individuals to join our front-of-house team!Job Types: Full-time, Permanent, Contract Contract length: 24 months

Waitress & Barista

Explore 192+ Customer service representative in Manama this March. Find roles across top companies and apply now to boost your career.