cluster reservations agent

front desk agent

reservation agent

sales representative

service desk engineer

call center agent

Sofitel

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 
 Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa
 
 is looking for a professional and guest-focused
 
 Receptionist
 
 to join our Front Office team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.
 </li>
 <li>
 Handle check-in, check-out, room reservations, and guest inquiries efficiently.
 </li>
 <li>
 Process payments and maintain accurate guest records.
 </li>
 <li>
 Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.
 </li>
 <li>
 Handle telephone calls, emails, and guest correspondence professionally.
 </li>
 <li>
 Maintain Front Office standards in line with Sofitel and Accor brand expectations.
 </li>
 <li>
 Ensure confidentiality of guest information and compliance with hotel procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as a Receptionist or Front Office Agent in a hotel environment.
 </li>
 <li>
 Knowledge and hands-on experience with Opera Cloud is mandatory.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong customer service orientation with a passion for hospitality.
 </li>
 <li>
 Ability to multitask and work efficiently in a fast-paced environment.
 </li>
 <li>
 Good command of written and spoken English. Additional languages are an advantage.
 </li>
 <li>
 Flexibility to work shifts, including weekends and public holidays.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team &amp; Working Enviroment:
 
 
 Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa
 
 is a 5-star luxury resort featuring
 
 262 elegantly appointed rooms and suites, plus 4 water villas
 
 , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill&eacute;sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts
 
 6 distinctive restaurants and 3 bars/lounges
 
 , including the signature
 
 Yamaz
 
 Greek restaurant,
 
 Fiamma
 
 Italian, and
 
 Maison Sushi
 
 . Its premier event and corporate facilities comprise the magnificent
 
 Al Nakheel Grand Ballroom
 
 (divisible into 3 sections),
 
 Al Nasreya Hall
 
 ,
 
 5 dedicated meeting rooms
 
 , and the exclusive, private
 
 Sofi Island
 
 for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned
 
 Thalassa Sea &amp; Spa,
 
 reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Receptionist

VGA Holdings

About the Role We are looking for an experienced AI Solutions Architect / Developer to join our team and lead the design, implementation, and continuous improvement of AI-powered features within our education platform. This is a hands-on technical role requiring someone who can work independently, review existing AI implementations, identify architectural improvements, and build scalable AI solutions from the ground up.The ideal candidate is comfortable working across the entire AI stack&mdash;from prompt engineering and RAG pipelines to model training, embeddings, vector databases, backend integration, and production deployment.Key Responsibilities:<ul><li>Review and improve our existing AI implementation.</li><li>Identify architectural issues, performance bottlenecks, and security vulnerabilities.</li><li>Design efficient AI workflows that minimize token usage and API costs.</li><li>Build and maintain Retrieval-Augmented Generation (RAG) pipelines.</li><li>Integrate Large Language Models (LLMs) such as Claude, GPT, Gemini, Llama, Qwen, or similar models into our in-house platform.</li><li>Design prompt engineering strategies and evaluation frameworks. Implement human-in-the-loop feedback systems for continuous AI improvement.</li><li>Build and maintain embedding pipelines and vector databases.</li><li>Develop AI services, APIs, and backend integrations.</li><li>Evaluate new AI technologies and recommend improvements.</li><li>Document AI architecture, workflows, implementation details, and best practices. Collaborate with software developers, QA engineers, and product teams to deliver production-ready AI solutions.</li><li>Troubleshoot production AI issues and optimize response quality, latency, and cost.</li></ul>Experience:<ul><li>5+ years of software development experience</li><li>with at least 2 years of hands-on experience building production AI systems.</li></ul>Required Skills: Artificial Intelligence<ul><li>Large Language Models (LLMs)</li><li>Prompt Engineering</li><li>Retrieval-Augmented Generation (RAG)</li><li>Embeddings</li><li>Vector Databases</li><li>Semantic Search</li><li>AI Evaluation</li><li>AI Guardrails</li><li>AI Safety</li><li>AI Observability</li></ul>Model Development <ul><li>Fine-tuning</li><li>LoRA / QLoRA</li><li>Model Training</li><li>Dataset Preparation</li><li>Synthetic Data Generation</li><li>Model Evaluation</li><li>Reinforcement Learning from Human Feedback (RLHF) knowledge is a plus</li></ul>AI Frameworks<ul><li>Experience with one or more:</li><li>LangChain</li><li>LlamaIndex</li><li>DSPy</li><li>CrewAI</li><li>AutoGen</li><li>Semantic Kernel</li></ul>Vector DatabasesExperience with one or more:<ul><li>pgvector</li><li>Pinecone</li><li>Weaviate</li><li>Qdrant</li><li>Milvus</li><li>ChromaDB</li></ul>Backend DevelopmentExperience with:<ul><li>Python (preferred)</li><li>FastAPI</li><li>REST APIs</li><li>PostgreSQL</li><li>SQL</li><li>Docker</li><li>Git</li></ul>Cloud &amp; InfrastructureExperience with:<ul><li>AWS</li><li>Google Cloud</li><li>GPU deployments</li><li>Docker</li><li>Kubernetes (preferred)</li></ul>What We're Looking For:The successful candidate should be able to:<ul><li>Work independently with minimal supervision.</li><li>Take ownership of AI architecture and implementation.</li><li>Review existing code and improve it.</li><li>Identify bugs before they become production issues.</li><li>Write clean, maintainable, and well-documented code.</li><li>Think critically and propose better technical solutions.</li><li>Communicate technical concepts clearly with both technical and non-technical stakeholders.</li><li>Work effectively both independently and within a collaborative development team.</li><li>Stay up to date with the rapidly evolving AI ecosystem.</li></ul>Nice to Have:<ul><li>Experience building AI products, preferably for Education (EdTech).</li><li>Experience with multi-agent AI systems. Knowledge of child psychology or educational assessment.</li><li>Experience deploying open-source LLMs locally.</li><li>Experience with Hugging Face ecosystem.</li><li>Experience building AI evaluation pipelines. Knowledge of MCP (Model Context Protocol). Experience with speech recognition (Whisper), OCR, or computer vision.</li></ul>Interested Applicants can share their CV via;<ul><li>email: info@vgaholdings.com</li><li>WhatsApp: +973 6663 3334 (NO CALLS)</li></ul>Work Location: In person

AI Solutions Architect

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 As a Cigar Sommelier at Raffles Al areen palace Bahrain, you are responsible to ensure that the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars/wines/spirits that will complement the menu items to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Have a thorough knowledge of the Cigar, Food and Beverage menu that is served in the Cigar lounge
 </li>
 <li>
 Create and develop a PAR stock based on sustainable cigar program and guest preferences building a cigar database
 </li>
 <li>
 Create a relationship with suppliers (cigars/beverage) to create theme nights &amp; promotions based on cigars.
 </li>
 <li>
 Assist in maintaining and improving the Cigar lounge standards of service in selling and serving the Cigars.
 </li>
 <li>
 Ensure the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars/wines/spirits that will complement the menu items.
 </li>
 <li>
 Assist guests with their cigar selection and upsell with wines/spirits.
 </li>
 <li>
 To actively train staff in cigar knowledge, upselling and pairing.
 </li>
 <li>
 Pass information which is beneficial to the team so that the &lsquo;Guest Profile&rsquo; can be maintained in relation to favourite wines/spirits and cigar vintages.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience and qualifications as Sommelier
 </li>
 <li>
 Very good knowledge of Cigars
 </li>
 <li>
 Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure remaining calm, professional, efficient, detail-oriented, attentive and patient.
 </li>
 <li>
 Active listening and effective communication skills.
 </li>
 <li>
 Team spirit and the right attitude.
 </li>
 <li>
 Fluent written and oral communication in English.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Cigar Sommelier

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Ensure correct uniform standards are followed at all times.
 </li>
 <li>
 Ensure the guests of the outlet experience an enjoyable, expertly served beverage/dining experience by following the outlet sequence of service.
 </li>
 <li>
 Maintain a thorough knowledge of the restaurant menu &amp; daily specials at all times
 </li>
 <li>
 To be familiar with the beverage service including stemware used and appropriates garnishes.
 </li>
 <li>
 Anticipate and service of guests' requirements at all times
 </li>
 <li>
 Prepare the outlet ready for service according to the outlet standard operating procedure or as per the specific manager&rsquo;s instructions
 </li>
 <li>
 Ensure service stations are constantly cleared &amp; re-stocked during service
 </li>
 <li>
 Present menus and explanations for all menu items as well as specials of the day.
 </li>
 <li>
 Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
 </li>
 <li>
 To report all accidents or guest complaint immediately to a manager.
 </li>
 <li>
 Ensure expiration dates or perishable items are checked on a daily basis &amp; stored in accordance to HACCP standards
 </li>
 <li>
 To respond properly in any hotel emergency or safety situation.
 </li>
 <li>
 To breakdown any buffets, displays or side stations when needed
 </li>
 <li>
 Attend all necessary briefings &amp; training sessions as instructed by the Operations Manager, Food and Beverage
 </li>
 <li>
 Handle cash and credit card procedures according to the guidelines of the accounting department
 </li>
 <li>
 Identify potential problems and ask for assistance before breakdown occurs
 </li>
 <li>
 Perform any duties and special projects as requested by management whether in your own department or any other department in the resort.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills.
 </li>
 <li>
 Hospitality related Degree or Diploma
 </li>
 <li>
 Minimum of 1-2 years&rsquo; experience in a luxury environment
 </li>
 <li>
 Willingness to work during peak hours, including nights, weekends, and holidays.
 </li>
 <li>
 Advanced levels of Business English
 </li>
 <li>
 Proficiency in a second language such as Arabic, Russian
 </li>
 <li>
 Excellent food &amp; beverage knowledge
 </li>
 <li>
 The ability to work well under pressure
 </li>
 <li>
 Excellent attention to detail
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Bartender - Ninive Restaurant

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Supports Butlers in creating personal connections with guests through emotional luxury.
 </li>
 <li>
 Responsible to have full knowledge of in suite and maxi bar set-ups.
 </li>
 <li>
 Supports Butler in regular service offerings include unpacking, packing, light laundry handling, shoe-shine service if needed.
 </li>
 <li>
 Fully understands the difference of room categories and guest levels / VIPs.
 </li>
 <li>
 Promptly answers calls, instant messages from the Butler they work with as well as in their department.
 </li>
 <li>
 Engages, customizes and organises in suite Maxi Bar set-ups for the occupied suites with the instructions of the Butler.
 </li>
 <li>
 Make sure to report used items in suites Maxi Bars and are charged to the guest&rsquo;s accounts.
 </li>
 <li>
 Make sure Butler trolleys and dedicated pantries are well-stocked and ready for the next shift.
 </li>
 <li>
 Cleans and maintains all Butler working areas including guest suites, pantries, stores, equipment, perishables, stationary, etc. with the instruction and support of the Butler they work with.
 </li>
 <li>
 Follows up necessary hygiene procedures on daily basis.
 </li>
 <li>
 Completes the missing products from purchasing department and stocks them neatly in the designated pantries / storages.
 </li>
 <li>
 Works closely with in room dining and engages / customizes replenishment of amenities for the occupied suites with the instructions of the Butler.
 </li>
 <li>
 Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites with the instructions of the Butler.
 </li>
 <li>
 Ensures all communication is carried clearly amongst the team.
 </li>
 <li>
 Intuitively anticipates through observation and interactions guests&rsquo; needs and wants. Shares guest preferences with Butlers to be recorded on guest&rsquo;s profile.
 </li>
 <li>
 Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
 </li>
 <li>
 Cooperates closely with Butlers and Butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel.
 </li>
 <li>
 Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.
 </li>
 <li>
 Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel.
 </li>
 <li>
 Follows Hotel Evacuation Policy in case of an Emergency.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Possesses strong interpersonal skills and ability to communicate in second language.
 </li>
 <li>
 Ascertains and addresses guest/colleague needs.
 </li>
 <li>
 Focuses on service with an eye for detail and an approachable attitude.
 </li>
 <li>
 Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
 </li>
 <li>
 Prioritizes and organizes work assignments and delegates work effectively.
 </li>
 <li>
 Self-motivates and shows good initiative in a dynamic environment.
 </li>
 <li>
 Ensures security and confidentiality of guest and hotel information.
 </li>
 <li>
 Embraces and responds to change effectively.
 </li>
 <li>
 Understands international luxury travelers and their needs..
 </li>
 <li>
 An understanding of cultural nuisances in dealing with local and Middle Eastern guests.
 </li>
 <li>
 Anticipates the needs and the assistance a Butler might need upon a guest&rsquo;s stay, from their arrival to departure.
 </li>
 <li>
 Strives an effort to capture the fineness of the everyday work.
 </li>
 <li>
 Shows enthusiasm for self-development.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Butler Assistant

Explore 5+ Call center agent in Manama this August. Find roles across top companies and apply now to boost your career.

5 call center agent jobs In Manama

Receptionist

AI Solutions Architect

Cigar Sommelier

Bartender - Ninive Restaurant

Butler Assistant