assistant manager - hard services Jobs in Manama

assistant manager - hard services

customer service representative Jobs in Manama

customer service representative

desktop support technicians Jobs in Manama

desktop support technicians

f&b service expert - room service Jobs in Manama

f&b service expert - room service

generation z - service operation center (soc) trainee Jobs in Manama

generation z - service operation center (soc) trainee

service crew

GNJ Group

Greet the guest once they enter in outlet and explain the menu, promotions and products.&#61623; Answer questions about menu items, make recommendations upon request.&#61623; Describe the ingredients and the cooking methods.&#61623; Take the customer orders and make smart suggestions&#61623; Monitor the Order delivery time and update your customer accordingly.&#61623; Follow the direction of supervisor and managers.&#61623; Ensure that condiments such as sauces and napkins are added to the packaged food items.&#61623; Assemble meals on a tray and offer the tray to the customers.&#61623; Follow the Cash Procedures mentioned as follow: o Always announce the Total bill Amount. o Announce the bill received from the customer. o Count and hand over the change to the customer. Keep the notes face down in the cash drawer.&#61623; Achieve set objectives and Targets.&#61623; Assist customer with special needs ie. Ladies, kids, customer with heavy bags etc.&#61623; Suggest ideas to improve business and service.&#61623; Contribute towards cost controls.&#61623; Handle customer complaints.&#61623; Keep up with the brand image at all times.&#61623; Assist you supervisor for stock/ inventory checking.Job Type: Full-time

Service crew

Bukhowa Group of Companies

We are seeking a young, energetic female service crew member with experience in fast-food operations to join our team in Djibouti. The candidate must be willing to relocate and committed to delivering excellent customer service in a fast-paced environment.Qualifications:<ul><li>Female, young, and energetic</li><li>Previous experience in fast-food or quick-service restaurants</li><li>Good communication and teamwork skills</li><li>Ability to work under pressure in a fast-paced environment</li><li>Flexible to work shifts, weekends, and public holidays</li><li>Willing to relocate to Djibouti</li><li>Free accommodation and meals</li><li>Visa and relocation support provided</li></ul>Job Type: Full-timePay: From BD230.000 per month

Service Crew (Female) – Fast Food Restaurant (Relocation to Djibouti)

Grnata Group

<div>
 
 The
 
 General Foreman
 
 is the key supervisory position on the construction site, responsible for the direct management and coordination of all trade foremen, skilled labor, and daily workflow execution across multiple disciplines (e.g., civil, structural, finishing). This role ensures that work is executed safely, efficiently, to the required quality standard, and strictly adheres to the project schedule and technical specifications. The General Foreman reports directly to the Site Manager or Project Manager.
 
 
 
 Core Duties &amp; Responsibilities (Briefs)
 
 
 
 <ul>
 <li>
 
 
 Labor Management:
 
 Direct, motivate, and manage all site labor, foremen, and crew assignments, ensuring adequate staffing levels for scheduled activities.
 
 
 </li>
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 Safety Enforcement:
 
 Ensure all work is conducted in full compliance with HSE procedures. Conduct safety briefings (Toolbox Talks) and immediately correct unsafe acts or conditions.
 
 
 </li>
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 Schedule Execution:
 
 Implement the short-term look-ahead schedule, allocate resources (manpower, equipment, materials), and drive daily production to meet project milestones.
 
 
 </li>
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 Quality Control (QC):
 
 Work closely with the QC team and Site Engineers to ensure that materials and installation methods meet approved quality standards before and during execution.
 
 
 </li>
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 Coordination:
 
 Coordinate activities between different trades (e.g., structural and MEP) to prevent conflicts, minimize downtime, and maintain a seamless workflow.
 
 
 </li>
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 Material Tracking:
 
 Oversee the proper use, security, and economical consumption of materials on site, coordinating with the Store Keeper regarding required quantities.
 
 
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 Problem-Solving:
 
 Act as the first point of contact for resolving day-to-day site operational issues, escalating technical or design problems to the Site Engineer.
 
 
 </li>
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 Reporting:
 
 Submit daily progress reports, labor productivity tracking, and incident reports to site management.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Key Requirements &amp; Skills
 
 
 
 <ul>
 <li>
 
 
 Experience:
 
 Extensive practical experience in construction supervision, typically requiring
 
 8+ years
 
 in the field, with at least
 
 3 years
 
 in a General Foreman or Senior Supervisory role on large-scale projects.
 
 
 </li>
 <li>
 
 
 Technical Acumen:
 
 Comprehensive knowledge of various construction trades (e.g., concrete works, steel erection, finishing) and ability to
 
 read and interpret complex engineering drawings
 
 and specifications.
 
 
 </li>
 <li>
 
 
 Leadership:
 
 Proven
 
 leadership and motivational skills
 
 to effectively manage large, diverse labor forces and drive productivity.
 
 
 </li>
 <li>
 
 
 Safety Certification:
 
 Relevant safety training (e.g., OSHA Supervisor training, basic first aid) is essential.
 
 
 </li>
 <li>
 
 
 Communication:
 
 Strong verbal communication skills (English and local language if applicable) to give clear, concise instructions to foremen and workers.
 
 
 </li>
 <li>
 
 
 Scheduling:
 
 Basic understanding of project scheduling principles and the ability to work to tight deadlines.
 
 
 </li>
 <li>
 
 
 Problem-Solving:
 
 Demonstrated ability to make rapid, practical, and safe decisions under pressure.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 Competitive package and Health Insurance.
</div>

General Foreman

Propel Consult

The Waitress Supervisor oversees the front-of-house service team in a Moroccan dining environment, ensuring authentic hospitality, smooth service flow, and an exceptional guest experience. This role requires strong leadership, cultural awareness of Moroccan dining traditions, and the ability to maintain high service standards.Key ResponsibilitiesService &amp; Operations<ul><li>Supervise the daily operations of the service team to ensure efficient and timely service.</li><li>Maintain and uphold the traditional Moroccan hospitality experience throughout the guest journey.</li><li>Ensure proper presentation and service of Moroccan dishes, teas, and beverages according to restaurant standards.</li><li>Coordinate with the kitchen to ensure accurate and timely food delivery.</li><li>Monitor cleanliness and ambiance of the dining area, ensuring it reflects Moroccan cultural aesthetics.</li><li>Assist in managing reservations, seating arrangements, and guest flow during peak hours.</li><li>Handle guest enquiries and complaints professionally to ensure satisfaction.</li></ul>Team Leadership<ul><li>Lead, motivate, and support waitresses and service staff.</li><li>Train team members on service standards, menu knowledge, traditional Moroccan service customs, and upselling techniques.</li><li>Conduct daily briefings to communicate menu updates, special dishes, promotions, and service expectations.</li><li>Support onboarding of new staff and ensure they are aligned with the restaurant&rsquo;s service culture.</li></ul>Quality &amp; Standards<ul><li>Ensure all staff follow grooming, uniform, and hygiene guidelines.</li><li>Maintain compliance with food safety and sanitation standards.</li><li>Monitor service quality and take corrective actions where needed.</li><li>Ensure proper setup of tables according to Moroccan dining traditions and outlet standards.</li></ul>Administration<ul><li>Assist with scheduling, attendance monitoring, and shift planning.</li><li>Report any maintenance, equipment, or operational issues to management.</li><li>Support inventory checks of service items (cutlery, glassware, crockery, linens).</li><li>Help prepare performance evaluations for service staff.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience as a Supervisor or Senior Waitress in a high-end restaurant (Moroccan or Middle Eastern cuisine preferred).</li><li>Strong leadership and communication skills.</li><li>Knowledge of Moroccan cuisine, tea service, and dining traditions is an advantage.</li><li>Ability to thrive in a fast-paced environment.</li><li>Excellent guest service and problem-solving abilities.</li><li>Fluent in English; Arabic or French is a plus.</li></ul>Job Types: Full-time, PermanentPay: Up to BD600.000 per month

Waitress Supervisor

Braxtone Group

Main Purpose of the Job:Service provider supervisor is responsible for the strategic development, optimization, and management of the company's service provider network (roadside assistance, garages, rental cars, agencies, tow trucks, others…) . This role involves identifying potential new service providers, maintaining high-quality partnerships, ensuring compliance with contractual obligations, and enhancing customer satisfaction through effective network management. The Network Manager will leverage data-driven insights to improve network performance, reduce costs, and support business growth.&nbsp;Key Responsibilities: 1. Network Expansion and Optimization:<ul><li>Identify potential new service providers and assess their capabilities.</li><li>Develop strategic partnerships with high-quality providers to enhance service coverage.</li><li>Optimize the existing service provider network to reduce service costs and improve efficiency.</li><li>Implement tiered provider systems to prioritize high-performing service providers.</li></ul>2. Performance Management:<ul><li>Set and track KPIs for service providers, including response times, service quality, and customer satisfaction.</li><li>Implement a regular feedback mechanism to improve provider performance.</li><li>Create and maintain a performance dashboard for real-time tracking of network efficiency.</li><li>Conduct quarterly performance reviews and recommend corrective actions for underperforming providers.</li><li>Conduct mystery shopper assessments to evaluate service provider performance.</li></ul>3. Risk Management and Compliance:<ul><li>Develop and enforce compliance guidelines for all network partners.</li><li>Conduct risk assessments to identify potential operational challenges and mitigate them proactively.</li><li>Ensure all providers adhere to contractual obligations and service level agreements (SLAs).</li></ul>4. Relationship Building and Retention:<ul><li>Build strong, long-term relationships with key service providers.</li><li>Organize regular training sessions and workshops to align providers with company goals.</li><li>Implement a rewards or recognition program for top-performing partners.</li></ul>5. Cost Control and Efficiency:<ul><li>Negotiate favorable pricing and terms with service providers.</li><li>Identify cost-saving opportunities without compromising service quality.</li><li>Use data analytics to reduce unnecessary expenses and optimize resource allocation.</li></ul>6. Technology and Digital Transformation:<ul><li>Use CRM and data analysis tools to improve decision-making and streamline provider management.</li><li>Explore automation opportunities to reduce manual effort and enhance data accuracy.</li></ul>7. Customer Experience Enhancement:<ul><li>Work closely with the customer service team to ensure seamless service delivery.</li><li>Use customer feedback to refine provider selection and performance metrics.</li><li>Implement quick resolution protocols for critical issues to improve customer satisfaction.</li></ul>8. Data-Driven Decision Making:<ul><li>Leverage data analytics to identify trends, predict demand, and optimize network performance.</li><li>Provide strategic insights to the Operations Manager to support business growth.</li><li>Prepare monthly and quarterly reports on network performance for senior management.</li></ul>9. Crisis Management:<ul><li>Develop contingency plans for service disruptions or provider failures.</li><li>Ensure rapid response and recovery in case of emergencies.</li><li>Regularly review and update risk management protocols.</li></ul>10. Market Intelligence:<ul><li>Monitor industry trends and competitor strategies to stay ahead in the market.</li><li>Identify new technologies and processes that can enhance service quality and efficiency.</li></ul>&nbsp;ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)<ul><li>Bachelor’s degree in business administration, operations management, or related field.</li><li>Proven experience in service providers management, motor car agencies, vendor relations, and fleet management.</li><li>Strong negotiation, communication, and analytical skills.</li><li>Knowledge of CRM systems and data analysis tools preferred.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving skills and attention to detail.</li></ul>&nbsp;&nbsp;&nbsp;Typical Working Conditions• Normal Working Hours 40 hours a week• Working Timing: 8:00 AM –4:00 PM• Work may require occasional weekend and/or evening work

Service provider supervisor (Bahrain Based)

Hawar Auto Services

Job Title: Service AdvisorLocation: Salmaniya,Manama Industry: Automotive Service &amp; RepairWe are looking for a Service Advisor to join our professional garage specializing in Japanese, Korean, and American vehicles.Key Responsibilities:<ul><li>Welcome customers and understand their service and repair needs</li><li>Prepare job cards, estimates, and service recommendations</li><li>Coordinate between customers and the workshop team</li><li>Provide updates on vehicle status, timelines, and costs</li><li>Ensure high levels of customer satisfaction and follow-up</li><li>Handle invoicing, documentation, and basic administrative tasks</li><li>Address customer inquiries and resolve concerns professionally</li></ul>Requirements:<ul><li>Previous experience in customer service (automotive industry experience is an advantage)</li><li>Good communication and interpersonal skills</li><li>Basic knowledge of vehicle maintenance and repairs</li><li>Ability to multitask in a fast-paced work environment</li><li>Proficiency in English (additional languages are a plus)</li><li>Computer literacy and basic data entry skills</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Professional work environment</li><li>Growth and learning opportunities</li></ul>Please send your cv to WhatsApp +973 38003086 or diannesorial03@gmail.comJob Types: Full-time, Permanent

Automotive Technicians

Downtown Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
 </li>
 <li>
 Greet and seat customers and serve them in a professional, discreet and personalized way
 </li>
 <li>
 Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
 </li>
 <li>
 Consistently monitor quality of food &amp; beverage being served
 </li>
 <li>
 Practice good customer relations and attend to customer complaints / queries satisfactorily
 </li>
 <li>
 Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
 </li>
 <li>
 Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
 </li>
 <li>
 Ensure minimum wastage, breakage and spoilage
 </li>
 <li>
 Actively use up selling techniques to exceed guest expectations and increase revenue
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Recognizing Differences
 
 
 Taking Responsibility
 
 
 Teamwork
 
 
 Understanding the Job
</div>

Waiter / Waitress

Explore 290+ Service crew in Manama this December. Find roles across top companies and apply now to boost your career.