sales coordinator

sales manager

commercial manager

bcm consultant

cad manager

client solutions manager

IFM Facilities Management LLC

Role Overview:The CAFM &amp; Solutions Manager will act as the strategic link between business operations and IT, playing a pivotal role in driving digital transformation across iFM. This role is responsible for overseeing IT systems and infrastructure, leading technology-driven initiatives, managing CAFM implementation and optimization, and ensuring robust IT support across all user touchpoints. The incumbent will align IT strategies with business goals while ensuring smooth, secure and cost-effective IT operations.Key Responsibilities:<ul><li>Lead the planning and execution of CAFM strategies and digital transformation roadmaps across iFM.</li><li>Drive innovation and continuous improvement in CAFM and business systems aligned with organizational goals.</li><li>Partner with business units to identify automation opportunities and recommend scalable digital solutions.</li><li>Manage the implementation, integration, and optimization of business-critical systems including CAFM, ERP and document management systems.</li><li>Evaluate the existing CAFM system and introduce necessary enhancements.</li><li>Oversee end-to-end CAFM projects &ndash; scoping, vendor selection, budgeting, execution, change management and post-implementation review.</li><li>Facilitate user training, change adoption workshops and stakeholder engagement sessions for new technology rollouts.</li><li>Oversee Client support services ensuring timely resolution of issues, system uptime and user satisfaction.</li><li>Work on developing CAFM and solutions for external clients.</li><li>Establish policies and procedures for system access, data security, backups and disaster recovery.</li><li>Ensure optimal performance and maintenance of networks, servers, hardware, communication systems and cloud services.</li><li>Coordinate installation and support of infrastructure at project sites in collaboration with FM/Asset Ops.</li><li>Manage relationships with CAFM system vendors, consultants and service providers to ensure high-quality service and cost efficiency.</li><li>Review, negotiate and finalize service agreements, support contracts and license renewals.</li><li>Evaluate and compare quotations for hardware/software procurement and ensure alignment with budget and standards.</li><li>Monitor and enforce security protocols, data protection policies and regulatory compliance (e.g., ISO, GDPR, UAE laws).</li><li>Regularly audit software licenses, subscriptions and renewals to ensure cost-effectiveness and compliance.</li><li>Ensure integration and interoperability of CAFM systems across service lines, operational sites, and client portfolios.</li><li>Provide leadership and oversight for all infrastructure including network architecture, servers, storage, and backup systems.</li><li>Ensure proper configuration and functioning of hardware/software assets at all facilities and project sites.</li><li>Prepare ad-hoc and scheduled reports as requested by Management, including cost analysis, system performance and vendor comparisons.</li><li>Undertake additional responsibilities or special projects as assigned by the line manager, based on evolving business needs.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology or a related field.</li><li>Master&rsquo;s degree or certifications such as PMP, ITIL or Microsoft/AWS/Azure are a plus.</li><li>Minimum 8-10 years of experience in CAFM leadership or business partner role, preferably in Facilities Management, Real Estate or Asset Management.</li><li>Proven experience managing enterprise systems such as CAFM, ERP, Microsoft 365, and cloud-based platforms.</li><li>Strong knowledge of IT infrastructure, network administration, cybersecurity and digital workflows.</li><li>Experience in managing vendor contracts, CAFM budgeting and asset management.</li></ul>If interested, please send your updated profile to: careers@ifmuae.netSubject Line: CAFMJob Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li><li>Total years of experience in Facilities Management / Property Management </li><li>Total years of CAFM Experience</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

CAFM & Solutions Manager

help AG

<div>Help AG is looking for a highly skilled Manager - Solutions Architect (Client) will be based at the client location who will be responsible for leading the Solutions Architecture function, ensuring the design and delivery of cutting-edge IT and cybersecurity solutions that align with customer business needs and organizational strategy. This role requires a blend of strong technical expertise, pre-sales leadership, team management, and customer engagement. The individual will work closely with sales, delivery, and product teams to position the company as a trusted advisor, while driving innovation, scalability, and profitability through solutions architecture. 
Responsibilities:<ul><li>
Lead, manage, and mentor a team of Solutions Architects and Pre-Sales Consultants.</li><li>
Define the strategic vision for the Solutions Architecture function and ensure alignment with organizational goals.</li><li>
Establish solution frameworks, reference architectures, and best practices across technology domains (Cloud, Cybersecurity, OT/IT Security, Network &amp; Infrastructure, Applications).</li><li>
Support business growth by aligning technology roadmaps with customer needs and market trends.</li><li>
Build strong relationships with OEMs, vendors, and technology partners to stay updated on new products and innovations.</li></ul><ul><li>
Partner with the sales team to engage with clients, understand business requirements, and design tailored technical solutions.</li><li>
Lead the preparation of proposals, RFP responses, and presentations to senior stakeholders.</li><li>
Oversee Proof-of-Concepts (POCs) and solution demonstrations, ensuring successful validation and customer confidence.</li><li>
Identify opportunities for cross-selling and up-selling solutions across portfolios.</li><li>
Act as a trusted advisor to C-level executives, aligning solutions with business outcomes.</li></ul><ul><li>
Architect and validate complex, large-scale IT and cybersecurity solutions including cloud-native, hybrid, and on-premises environments.</li><li>
Drive enterprise-level architecture initiatives, ensuring secure, scalable, and compliant solution designs.</li><li>
Collaborate with technical teams to ensure proposed solutions can be delivered successfully and sustainably.</li><li>
Provide technical governance across solution design, ensuring alignment with frameworks such as NIST, CIS, Zero Trust, ISO27001, and IEC 62443 (for OT environments).</li></ul><ul><li>
Establish KPIs and metrics to evaluate the effectiveness of the Solutions Architect function.</li><li>
Provide oversight during project handover to delivery teams to ensure continuity and success.</li><li>
Support the creation of solution accelerators, reusable templates, and internal knowledge repositories.</li><li>
Continuously assess and improve solution design processes to enhance efficiency and quality.</li></ul>
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>
12+ years of progressive experience in IT solutions architecture, with at least 5+ years in a leadership role.</li><li>
Proven track record of leading pre-sales and solution architecture teams within IT services, consulting, or cybersecurity organizations.</li><li>
Strong experience designing enterprise-grade solutions in one or more of the following areas:<ul><li>
Cybersecurity: SOC, SIEM, SOAR, EDR/XDR, PAM, IAM, Cloud Security.</li><li>
Cloud &amp; Infrastructure: Azure, AWS, GCP, hybrid cloud, data center modernization.</li><li>
Networking &amp; OT/IT Security: Firewalls, OT security, ICS/SCADA, Zero Trust architectures.</li><li>
Applications &amp; Data: Application security, DevSecOps, data protection, analytics.</li></ul></li></ul><ul><li>
Strong knowledge of architecture frameworks (TOGAF, Zachman, SABSA).</li><li>
Familiarity with compliance and regulatory standards: GDPR, NIST CSF, ISO 27001, PCI-DSS, IEC 62443.</li><li>
Hands-on understanding of cybersecurity tools, enterprise IT systems, and cloud platforms.</li><li>
Excellent understanding of integration between IT, OT, and Cloud technologies.</li></ul><ul><li>
TOGAF, SABSA, or equivalent enterprise architecture certification.</li><li>
Cloud certifications: AWS Solutions Architect Professional, Microsoft Azure Solutions Architect Expert, Google Cloud Professional Architect.</li><li>
Cybersecurity certifications: CISSP, CISM, CCSP, GICSP, or equivalent.</li></ul><ul><li>
Strong leadership and people management skills.</li><li>
Excellent communication, presentation, and stakeholder management capabilities.</li><li>
Ability to simplify complex technical concepts for business audiences.</li><li>
Strategic thinker with a customer-centric and consultative mindset.</li></ul>
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual flight tickets to home country.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul>
About Us:
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Manager - Solution Architect (Client)

Kimia Journey Pvt Ltd

Job Title: Client Manager (Arabic Speaker)Location: Abu Dhabi BranchJob Description:<ul><li>We are looking for a Client Manager to join our Abu Dhabi team.</li><li>The role requires strong communication skills in Arabic and English with the ability to build and maintain client relationships.Key.</li></ul>Responsibilities:<ul><li>Handle client inquiries and provide immigration service guidance.</li><li>Manage client relationships and ensure high customer satisfaction.</li><li>Coordinate with internal teams to support client requirements.</li><li>Maintain proper records and update client files.</li></ul>Requirements:<ul><li>Must be fluent in Arabic &amp; English (spoken and written).</li><li>Previous experience in client service/relationship management preferred.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Immediate joiners preferred.</li></ul>Interested candidates can share their CVs at hr@dm-consultant.com or &#8234;+971 54 705 1905Job Type: Full-time

Client Manager - Arabic Speaker

HSJB BUSINESS CONSULTING

About Us:We are a leading provider of professional Forex trading education and training courses, committed to empowering individuals with the knowledge and tools to succeed in the world of currency trading. As we continue to grow, we are seeking a dynamic Client Manager to support our clients throughout their journey &ndash; from course enrollment to opening their live trading accounts.Job Summary:As a Client Manager, you will act as the main point of contact for students enrolled in our Forex trading courses. Your primary responsibility will be to coordinate with clients, resolve their queries, ensure high engagement, and assist in converting learners into live trading account holders with our partner broker(s).Key Responsibilities:<ul><li>Client Coordination:</li><li>Engage with enrolled students via phone, email, WhatsApp, or CRM platforms.</li><li>Welcome new clients and guide them through their learning journey.</li><li>Maintain regular follow-ups to ensure course completion and engagement.</li><li>Support &amp; Assistance:</li><li>Provide accurate and prompt responses to client queries related to course access, trading platforms, account setup, and general trading topics.</li><li>Act as a liaison between the client and internal support/training teams if needed.</li><li>Conversion &amp; Sales Support:</li><li>Educate students on the benefits of opening a real/live trading account.</li><li>Assist in the process of opening trading accounts with our partner brokers.</li><li>Follow up with students who have completed the course to ensure account activation.</li><li>CRM Management &amp; Reporting:</li><li>Update client details, communications, and progress in CRM systems.</li><li>Generate and share regular reports on conversions, queries resolved, and client status.</li><li>Relationship Management:</li><li>Build and maintain strong relationships with clients to ensure retention and referrals.</li><li>Collect client feedback and relay insights to the training and sales teams.</li></ul>Requirements:<ul><li>Proven experience in client servicing, customer support, or account management roles.</li><li>Background or interest in Forex trading, financial markets, or online education preferred.</li><li>Excellent communication skills (verbal and written).</li><li>Strong persuasion and interpersonal skills.</li><li>Ability to multitask and handle client interactions professionally.</li><li>Familiarity with trading platforms (e.g., MetaTrader 4/5) is a plus.</li><li>Proficient in using CRM tools, Google Workspace or MS Office.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Comprehensive training on Forex and trading platforms.</li><li>Opportunity to grow within a fast-paced, high-growth financial education company.</li><li>A collaborative, energetic team environment.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Client Manager

First Abu Dhabi Bank (FAB)

<div>
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational matters as well as providing high level of customer service to new and existing clients.
 
 
 
 
 The Manager, Client Services will be embedded with the Sales Team, however they are independent from the Sales function and managed by the Head of Elite Client Support to ensure standardization of services rendered to the front line across all Manager, Client Services. The role is also to convey to the Quality Assurance Team process gaps, opportunities to reduce turnaround time to increase efficiency, reduce errors and enhance controls.
 
 
 
 
 This is a fast paced, office based working environment with persistent pressure to meet deadlines and to handle multiple assignments at any given time.
 
 
 
 
 The Manager, Client Services must :
 
 
 
 <ul>
 <li>
 Be a highly motivated individual with good interpersonal and communication skills (multi-lingual being an advantage)
 </li>
 <li>
 Demonstrate high levels of professional discretion and work ethics as well as having the ability to handle difficult situations/clients in a calm positive manner.
 </li>
 <li>
 Demonstrates a willingness for personal development through ongoing internal and external training programs
 </li>
 <li>
 Adheres to the Banks timings and work structure
 </li>
 <li>
 To support Elite Head and Team Leaders for coordination and administration activities to enable the day-to-day running of Elite unit.
 </li>
 </ul>
 
 
 Generic and Job Specific Accountabilities:
 
 
 
 
 <ul>
 <li>
 Provide high quality &amp; unbiased service to all clients assigned to the RM either by phone, emails or in person in relation to any query or request they have.
 </li>
 <li>
 Client point of contact in the absence of the RM.
 </li>
 <li>
 Provide assistance to the RM&rsquo;s in opening and closing accounts. Performs necessary compliance and KYC checks etc. &amp; ensuring error free submissions. Following up with clients for remediation (documents only) of existing accounts, which has to be achieved within the required timeframe, with the ability to escalate concerns, errors in documentation to the functional manager.
 </li>
 <li>
 Process all clients Transfers/Remittances/FD/FX deals etc. within agreed TAT as per SLA agreements. Obtaining special rates and tracking from end-to-end for successful completion. Monthly MIS report will be generated and escalated to Line manager and Quality Assurance to identify delays in order to enhance the process. SSO should ensure RFT ( Right First Time ) for all submissions.
 </li>
 <li>
 Coordinate with Investment desk, TED, AMO, Custody, Securities for all Investment trades for end-to-end follow up. Monthly MIS on turnaround time with the respective business units to be escalated to the Line Manager and the Quality Assurance team
 </li>
 <li>
 Perform signature verification checks and make call backs as per requirement (if permitted by TL)
 </li>
 <li>
 Liaise with internal stakeholders for any follow-ups
 </li>
 <li>
 Liaise with international branches as and when required (if applicable)
 </li>
 <li>
 Provide clients with updated bank and portfolio statements. MIS on the volume of requests to be provided to the Line Manager and Quality Assurance.
 </li>
 <li>
 Prompt follow-up and delivery of security items e.g. Debit/Credit cards, cheque books, returned cheques. Ensure proper registration and storage of the same. Relevant registers are required to be updated and exceptions to the process is to be escalated to the Line Manager.
 </li>
 <li>
 Logging and continuous follow-up of all customer complaints in the CMS system within the TAT to ensure customer satisfaction. Monthly MIS will be shared with management to monitor and identify any customer complaint trends which can be recommended for corrective action.
 </li>
 <li>
 Update and monitor all trackers daily/weekly/monthly and ensure correct registration of any documents received from clients to maintain audit flow
 </li>
 <li>
 Attend internal/external training as required for business needs as well as personal development
 </li>
 <li>
 Monitor and escalate the ICCS system for the relevant department as requested
 </li>
 <li>
 Assist in mentoring and training other staff whenever possible
 </li>
 <li>
 Provide cover during leave periods for colleagues
 </li>
 <li>
 Strict adherence to Banks policies and procedures, compliance, and regulatory requirements
 </li>
 <li>
 Zero unsatisfactory comments from audit. Complete and timely co-operation with any requests from audit or compliance
 </li>
 <li>
 Willing to move from segment to segment as per management request.
 </li>
 <li>
 Any other additional tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Job knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Good understanding of banking products and services.
 </li>
 <li>
 University degree in business/ economics/ marketing or minimum of 3 years work experience in a similar field
 </li>
 <li>
 Ability to work in a team and develop professional relationships over all levels.
 </li>
 <li>
 Excellent interpersonal skills, creative and a self-starter.
 </li>
 <li>
 Good English language skills, both written and spoken, coupled with Arabic would be an advantage. Strong technology skills.
 </li>
 </ul>
</div>

Manager- Client Services

Wood PLC

<div>We are currently recruiting for PMC Commissioning Manager role to support our ADNOC offshore project in Abu Dhabi, United Arab Emirates.
Due to the nature of the projects and client expectation, the position will be based at our client office with a possibility of fabyard and offshore rotation assignment (as and when required by the client) in Ab Dhabi, United Arab Emirates.</div>
 <div><ul><li>As PMC Commissioning and Start-up Manager, you will be supporting, reviewing and managing EPC Contractors in the provision of commissioning documentation, Mechanical Completion, PSSR, start-up activities and maintenance and training procedures, integration of vendor information and field coordination activities which are associated with a large refinery upgrade project
</li><li>Review and Approve Contractors&rsquo; Pre-commissioning and commissioning philosophies.
</li><li>Manage the day-to-day activities of the Project Commissioning team, comprising coordinators, engineers, operations and maintenance specialists
</li><li>Coordinate with Client, Contractors, Suppliers and Licensors to prepare the necessary documentation and procedures for a smooth and safe start-up
</li><li>Comment and/or advise Client's staff regarding the approval and use of correct pre-commissioning, commissioning and start up procedures
</li><li>Prepare and assist with EPC Contractor hand-over of systems and documentation in accordance with and with completion of contract custody transfer documents as appropriate
</li><li>Prepare a final report to summarize commissioning problems, solutions, and recommend future improvements and lessons learned for inclusion in a Site Closeout Report</li></ul></div>
 <div><ul><li>Bachelor degree in Engineering mandatory
</li><li>Minimum of 20 years&rsquo; experience mainly in the oil and gas industries
</li><li>At least 5 to 7 years&rsquo; experience in a similar role in GCC countries
</li><li>Previous commissioning experience on major projects
</li><li>Previous experience in activities related to the Modularization of Process equipment
</li><li>Previous experience in activities in Gas Compressors (VFD) and Package Equipment</li></ul></div>
 <div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com 
</div><div></div> 
<div>Diversity Statement
</div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

PMC Commissioning Manager

CMETS Energy Solutions LLC

Job Title: Sales CoordinatorJob Type: Full-time, Permanent Location: Abu DhabiJob Summary:The Sales Executive will be responsible for generating leads, managing client relationships, and driving sales of instrumentation products. This role involves understanding customer requirements, preparing quotations, and coordinating with internal teams to ensure timely and effective delivery of solutions.Key Responsibilities:1. Sales &amp; Business Development<ul><li>Identify and pursue new business opportunities in target markets.</li><li>Generate leads through cold calling, networking, and client visits.</li><li>Maintain strong relationships with existing customers to secure repeat business.</li></ul>2. Client Coordination<ul><li>Understand customer requirements and provide suitable product solutions.</li><li>Prepare and submit technical and commercial offers in coordination with the estimation/technical team.</li><li>Follow up on quotations, negotiate terms, and close sales deals.</li></ul>3. Product Knowledge &amp; Promotion<ul><li>Stay updated on product features, specifications, and applications.</li><li>Promote company products effectively to meet client needs.</li><li>Conduct presentations and demos where required.</li></ul>4. Reporting &amp; Documentation<ul><li>Maintain accurate records of sales activities and client interactions.</li><li>Provide regular updates and reports to the Sales Manager on sales targets and market feedback.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Business, Marketing, or a technical field.</li><li>Minimum 2&ndash;3 years of experience in sales, preferably in the industrial or instrumentation sector.</li><li>Strong communication and negotiation skills.</li><li>Good understanding of technical products and ability to coordinate with technical teams.</li><li>Proficiency in MS Office and CRM tools.</li><li>Valid UAE driving license (preferred if position involves travel).</li></ul>Benefits:<ul><li>Competitive salary and sales incentives</li><li>Professional development opportunities</li><li>Dynamic and supportive work environment</li></ul>Job Type: PermanentExperience:<ul><li>sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Expected Start Date: 08/09/2025

Sales Coordinator

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