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customer relationship manager

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associate account manager Jobs in Rawalpindi

associate account manager

client success associate

Value Engineering

<ul><li>Serve as the primary point of contact for assigned clients, ensuring timely and professional communication.</li><li>Understand client needs and business objectives to ensure product adoption and satisfaction.</li><li>Handle client queries, troubleshoot issues, and provide prompt resolutions to enhance the client experience.</li><li>Collaborate with internal departments (Engineering, Support, and Operations) to address client feedback and improve services.</li><li>Track key account metrics (e.g., client satisfaction scores, retention rates, product usage).</li><li>Prepare and present regular reports on client status, feedback, and improvement opportunities.</li><li>Participate in client on-boarding and training sessions to ensure smooth transitions and understanding of services.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in business, Marketing, Communications, or a related field.</li><li>Minimum 3 years of proven experience in Customer/client Success, Account Management, or similar client-facing role.</li><li>Excellent verbal and written communication skills in English.</li><li>Comfortable working night shift to accommodate international clients, AUS and USA based.</li><li>Proficiency in CRM systems (e.g., Salesforce, HubSpot) and customer success tools.</li></ul>Benefits<ul><li>Annual Leaves</li><li>Performance Bonuses</li><li>In-house Gym Facilities</li><li>Internal Training's</li><li>Career Growth Plan</li></ul>Job Type: Full-timeWork Location: In person

Client Success Associate

Veclar Technologies

Job Title: Customer Relationship Associate Location: On-Site Job Type: Full-Time Shift: Night Shift (5:45 PM &ndash; 3:00 AM PKT) Salary: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B company providing cutting-edge digital solutions tailored for real estate professionals across the U.S. and Canada. We specialize in digital marketing, IT services, and client acquisition strategies, helping real estate businesses grow and thrive in today&rsquo;s fast-paced market.Position OverviewWe are seeking a client-focused and results-driven Customer Relationship Associate to join our on-site team. In this role, you will act as the key link between our company and its clients&mdash;ensuring a smooth onboarding experience, maintaining long-term partnerships, and contributing to client satisfaction and business growth.Key Responsibilities<ul><li>Serve as the main point of contact for assigned clients, delivering timely and professional support</li><li>Collaborate with Client Managers to understand client goals and recommend appropriate solutions</li><li>Manage the end-to-end onboarding process for new clients to ensure a positive start</li><li>Track client performance and identify opportunities for upselling and cross-selling</li><li>Address client inquiries effectively, escalating complex issues when necessary</li><li>Maintain accurate and detailed client records using CRM software</li><li>Create and present performance and satisfaction reports to clients and internal teams</li><li>Work closely with Sales, Marketing, and Operations to ensure client success</li><li>Stay informed about industry trends and share insights for client growth and retention</li><li>Achieve KPIs related to client satisfaction, retention, and account expansion</li></ul>What We Offer<ul><li>Career Development: Comprehensive training, mentorship, and advancement opportunities</li><li>Innovative Environment: Be part of a tech-driven company transforming the real estate industry</li><li>Team Culture: Join a collaborative and supportive workplace that values teamwork</li><li>Attractive Compensation: Competitive salary with commissions, bonuses, and paid training</li><li>Work-Life Balance: Fixed night shift schedule with annual paid leave</li></ul>Qualifications<ul><li>6 months to 2 years of experience in customer service, account management, or sales (B2B experience preferred)</li><li>Strong verbal and written communication skills</li><li>Proficiency with CRM systems and client management tools</li><li>Excellent attention to detail and organizational skills</li><li>Self-motivated with the ability to work independently and in a team setting</li><li>Comfortable working night shifts aligned with North American business hours</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>Would you be able to commute to or work from Bahria Town Phase 7 for this position?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li></ul>Work Location: In person

Customer Relationship Associate

RedRock Traders

RedRock Trader's is seeking a Associate Account Managerto expand our investor network and drive growth. The ideal candidate will be confident, proactive, and skilled at building strong relationships.Key Responsibilities:<ul><li>Make outbound calls and connect with potential investors</li><li>Clearly communicate our company&rsquo;s vision and offerings</li><li>Build and maintain long-term investor relationships</li><li>Drive onboarding of new investors into our network</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication and interpersonal skills</li><li>A proactive and results-driven attitude</li><li>Strong ability to engage and influence people</li><li>Previous experience in sales, client relations, or business development is a plus</li><li>Must be located near the site area for ease of coordination and client engagement</li></ul>Join RedRock Capital and take on an exciting role at the forefront of our growth journeyJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthExperience:<ul><li>Sales and marketing: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In personApplication Deadline: 30/09/2025

Associate Account Manager

Alpha Minds

We are looking for a detail-oriented and proactive Client Communications &amp; Research Associate to join our team on a full-time, office-based position. This role is specifically for the night shift, running from 7:00 PM to 4:00 AM, Monday to Saturday, and is located at Khalifa Heights, Comittee Chowk, Rawalpindi.This role blends persuasive writing with data-driven research, ensuring our clients receive warm, compelling communication while also supporting project research and technical analysis.Requirements<ul><li>Excellent written English with perfect grammar (ChatGPT warriors should not apply)</li><li>A super quick learning mindset</li><li>Basic understanding of eCom and Digital Marketing tools</li><li>Willingness to learn new softwares and tools quickly</li><li>Bachelor's degree in a relevant field is preferred</li></ul>Key Responsibilities--Client Communication &amp; Writing<ul><li>Write warm and engaging pitching emails to potential clients</li><li>Draft professional, persuasive cover letters tailored to client needs</li><li>Ensure all communications are clear, grammatically flawless, and aligned with company standards</li></ul>--Research &amp; Analysis<ul><li>Conduct web research on projects and industry opportunities</li><li>Filter and organize data through technical analysis and research methods</li><li>Present findings in a clear, structured format for internal use</li></ul>--Adaptability &amp; Collaboration<ul><li>Quickly learn the software / tools terminologies and understand basics of new tools, software, and workflows.</li><li>Collaborate with team members to ensure smooth communication processes</li><li>Take initiative and proactively suggest improvements to workflows</li></ul>The ideal candidate will be a fast learner, have analytical thinking abilities, and possess a professional attitude, strong work ethic, and reliability&mdash;especially with regard to commuting to the office punctually during night hours.The offered salary range is Rs 30,000 to 50,000 per month, depending on experience and skill level.What We Offer<ul><li>Opportunity to work on diverse projects with international clients</li><li>A professional and collaborative office environment</li><li>Skill development in both sales communication and technical research</li><li>Growth opportunities for high-performing team members</li></ul>If you meet the above criteria and are interested in applying, please send your updated resume to the WhatsApp number provided below: +(03.33)+-++(0.603)-++-(6.08)+-Job Type: Full-time Shift: Night Location: On-site (Khalifa Heights, Comittee Chowk, Rawalpindi) Industry: IT / E-commerce / Digital Marketing / Admin SupportJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Night Shift - Client Communications & Research Associate – FullTime – OnSite – Rawapindi

BELL OCEANIC COMMUNICATIONS (SMC-PVT LTD)

B2B Sales Executive / Customer Sales Representative Location: Rawalpindi Company: Bell Oceanic Communications (SMC-PVT) Ltd.We are hiring a B2B Sales Executive / Customer Sales Representative to build strong business relationships and provide tailored solutions to our clients. If you have great communication skills and a passion for sales, this role is for you!Key Responsibilities:<ul><li>Manage and grow business client relationships</li><li>Respond to client inquiries with timely, professional solutions</li><li>Support clients with account, billing, and service questions</li><li>Identify upselling and cross-selling opportunities</li><li>Collaborate with internal teams to ensure client success</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree (Business, Marketing, or related field preferred)</li><li>Experience in sales or customer service (B2B preferred)</li><li>Excellent communication and problem-solving skills</li><li>Ability to manage multiple client needs</li><li>Positive, client-focused attitude with eagerness to learn</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth and career advancement opportunities</li><li>Supportive, collaborative work environment</li></ul>Apply now to join our dynamic sales team and grow your career with us!Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Customer Service Representative

lemacon

FTZ Digital Agency is looking for a Relationship Manager with solid experience working in a digital agency environment. This is a senior position reporting directly to the CEO.What you&rsquo;ll do:<ul><li>Build and maintain strong client relationships, serving as the main point of contact for key accounts</li><li>Understand client goals and ensure the agency delivers strategies and campaigns that meet expectations</li><li>Coordinate with internal teams to manage projects, deadlines, and deliverables</li><li>Identify opportunities for growth within existing accounts</li><li>Provide regular updates and reports to the CEO on client performance and agency-client relationships</li></ul>What we&rsquo;re looking for:<ul><li>Proven experience as a Relationship Manager or similar role within a digital agency (mandatory)</li><li>Strong understanding of digital marketing services such as SEO, PPC, social media, content, and web development</li><li>Excellent communication and negotiation skills</li><li>Ability to manage multiple accounts and projects at once</li><li>Comfortable reporting directly to senior leadership and working closely with the CEO</li></ul>Why join us: At FTZ Digital Agency, you&rsquo;ll have the chance to play a key role in client success and agency growth. We offer a collaborative environment where your input is valued and your work has a direct impact.Job Type: Full-timeWork Location: In person

Relationship Manager FTZ Digital Agency

Nexus95

Key Responsibilities:Strategic Client Engagement<ul><li>Lead client meetings to align on project goals, review deliverables, and address pain points.</li><li>Translate client requirements into technical briefs for web development/design teams (e.g., wireframes, user stories).</li><li>Present data-driven insights using CRM analytics (e.g., Zoho, HubSpot) to guide client strategy.</li></ul>Technical Project Coordination<ul><li>Manage CRM customization (e.g., Salesforce fields, automated workflows) and integrations (e.g., Zapier, API connections).</li><li>Implement automations (e.g., email sequences, ticketing systems) to streamline client operations.</li></ul>Team Leadership &amp; Cross Functional Collaboration<ul><li>Mentor a team of developers, designers, and VAs, fostering Agile practices.</li><li>Bridge gaps between technical teams (dev/design) and non-technical stakeholders (clients/execs).</li></ul>Process Optimization<ul><li>Audit and improve client onboarding workflows, reducing setup time by via tools like [Notion/ClickUp].</li><li>Document SOPs for CRM/automation setups to ensure scalability.</li></ul>Technical Skills:<ul><li>CRM Mastery: Hands-on experience with Salesforce, HubSpot, or Zoho (configuring dashboards, reports).</li><li>Automation Tools: Zapier, Make.com, or custom API integrations.</li><li>Design Collaboration: Figma/Adobe XD for reviewing client mockups.</li></ul>Qualification &amp; Requirements:Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, Project Management, or related field.</li><li>3+ years in a project coordination/Management/client success role with exposure to web development, CRM systems, and automation tools.</li><li>Proven track record of managing technical projects and leading teams.</li><li>Basic Knowledge of GoHighLevel, HubSpot, or Zoho (configuring workflows, custom fields, reports).</li><li>Know-how with automation tools (Zapier, Make.com) and API integrations.</li></ul>Project &amp; Client Management<ul><li>Experience running client meetings, translating business needs into technical specs.</li><li>Strong data analysis skills (Excel, Power BI) to derive insights from CRM/metrics.</li></ul>Soft Skills<ul><li>Leadership: Ability to mentor teams and resolve conflicts.</li><li>Communication: Explain technical concepts to non-technical stakeholders.</li><li>Problem-Solving: Troubleshoot automation/web issues independently.</li></ul>Job Type: Full-timeWork Location: In person

Male Project Manager

Explore 115+ Client success associate in Rawalpindi this September. Find roles across top companies and apply now to boost your career.