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client success associate

Value Engineering

Job Description<ul><li>Support the Client Success team in managing day-to-day communication with clients.</li><li>Understand client requirements and assist in ensuring timely delivery of solutions.</li><li>Coordinate with internal teams (Engineering, Support, and Operations) to address client needs and concerns.</li><li>Assist in tracking and reporting client satisfaction, retention, and engagement metrics.</li><li>Participate in client onboarding and training sessions to ensure a smooth experience.</li><li>Maintain client information in CRM systems and support documentation of feedback and service improvements.</li><li>Learn and apply best practices for client relationship management and service excellence.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>Fresh graduates or candidates with up to 1 year of experience in a client-facing or support role are encouraged to apply.</li><li>Strong communication skills (verbal and written) in English.</li><li>Willingness to work in US Shift (6 PM to 3 AM) or AUS Shift (3am to 12pm) to support international clients.</li><li>Basic understanding or familiarity with CRM systems (e.g., Salesforce, HubSpot) will be an advantage.</li><li>Positive attitude, eagerness to learn, and passion for delivering exceptional client experiences.</li><li>Female candidates are encouraged to apply.</li></ul>Work Location: In personBenefits<ul><li>Transport Facility for female employees</li><li>Competitive Salary Package</li><li>Structured Growth Plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international projects and best practices</li></ul>Job Type: Full-timeWork Location: In person

Client Success Associate

The Inventor Solutions

Full job descriptionLocation: Rawalpindi/ Islamabad Employment Type: Full-Time Department: Marketing &amp; GrowthAbout UsWe are a growing services company focused on building strong digital presence and measurable brand impact. We&rsquo;re looking for a Marketing Associate who understands the fundamentals of marketing and can execute consistently across social and digital platforms.Role OverviewThe Marketing Associate will support day-to-day marketing activities with a primary focus on managing social media accounts and assisting in all allied marketing tasks. This role is ideal for a fresh graduate or early-career professional who wants hands-on exposure and growth.Key Responsibilities<ul><li>Manage and maintain the company and client&rsquo;s social media accounts (Facebook, Instagram, LinkedIn, etc.)</li><li>Plan, schedule, and publish social media content</li><li>Coordinate with design/content teams for creatives and captions</li><li>Monitor comments, messages, and basic community engagement</li><li>Assist in campaign execution, promotions, and marketing initiatives</li><li>Support basic reporting, analytics, and performance tracking</li><li>Handle other allied marketing and coordination tasks as required</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration (BBA) with majors in Marketing</li><li>Fresh graduates are encouraged to apply</li><li>Basic understanding of social media platforms and digital marketing</li><li>Good written communication skills</li><li>Organized, proactive, and willing to learn</li><li>Ability to multitask and meet deadlines</li></ul>What We Offer<ul><li>Learning-driven environment with real industry exposure</li><li>Career growth opportunities in marketing and digital strategy</li><li>Supportive team and structured work environment</li><li>Market-competitive compensation (based on skills and potential)</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Marketing Associate

Automation X

Job Description: Technical Support Associate (Intern, Fresher, Part-Time &amp; Full-Time) Location: [Rawalpindi] / Remote-Hybrid Options Available Positions Available: Intern, Part-Time, Full-Time (Entry-Level/Fresher) Department: Customer &amp; Technical Success About Us: At our Company , we believe in building technology for people, supported by people. Our mission is to demystify tech and provide exceptional human support. We understand that the journey to a successful tech career isn't always a straight line. That&rsquo;s why we invest in potential, passion, and a willingness to learn. We are building our support team not just with experienced professionals, but with individuals at the very start of their journey. If you love technology, enjoy solving puzzles, and want a role where your growth is actively nurtured, you&rsquo;ve found the right place. The Opportunity &ndash; More Than Just a Job: This is a unique launchpad role designed for those ready to start their career in tech. Whether you're a student, a recent graduate, someone changing careers, or have faced hurdles in traditional tech interviews, we provide the structured environment, tools, and mentorship to help you succeed. You will receive comprehensive, hands-on training in both technical skills and professional communication. Who You Are: &middot; You are passionate about technology but may lack formal experience or have found technical interviews challenging. &middot; You are a natural problem-solver who enjoys helping others. &middot; You might be great with hardware, troubleshooting your own devices, or helping friends/family with tech issues, but haven't had the chance to prove it in a professional setting. &middot; You are eager to learn, coachable, and ready to be part of a supportive team. &middot; You may be an intern seeking real-world experience, a fresher looking for your first break, or someone seeking a flexible part-time or full-time role in tech. Key Responsibilities: &middot; Provide first-level technical support to our customers via email, chat, and phone. &middot; Diagnose and troubleshoot basic technical issues related to software, hardware, and networks. &middot; Document customer interactions and solutions clearly in our ticketing system. &middot; Escalate complex issues to senior team members with detailed notes. &middot; Learn and utilize our internal knowledge base and tools. &middot; Contribute to building our community help resources. What We Provide (Our Commitment to You): &middot; Intensive Skill-Building Training: A structured 4-week onboarding program covering technical fundamentals, our products, and core professional competencies. &middot; Interview &amp; Communication Coaching: Regular workshops focused on effective communication, scenario-based problem-solving, and how to articulate your technical knowledge confidently&mdash;skills that are valuable for life. &middot; Mentorship &amp; Shadowing: Paired with a senior support engineer for real-time guidance and feedback. &middot; Clear Growth Path: Defined pathways to advance to higher-level technical support, specialist, or engineering roles within the company. &middot; Supportive Environment: A team culture where questions are encouraged, and no issue is too small. Requirements: &middot; A high school diploma or equivalent is required; pursuing or holding a degree in IT, Computer Science, or related field is a plus, but not mandatory. &middot; Basic understanding of operating systems (Windows, macOS, Android, iOS). &middot; Strong customer service orientation and patience. &middot; Excellent verbal and written communication skills in English. &middot; The ability to learn new technologies quickly. &middot; A reliable internet connection and home workspace for remote roles. Bonus Points (Nice-to-Have, Not Required): &middot; Familiarity with help desk software (e.g., Zendesk, Freshdesk). &middot; Basic knowledge of networking concepts (TCP/IP, DNS, routers). &middot; Any prior informal tech support experience (for friends, family, or a school club). How to Apply: If you&rsquo;ve been looking for a role that values your potential and invests in your growth, we want to hear from you. Please submit your resume and in your cover letter, tell us about a time you solved a technical problem for someone else. What was the problem, and how did you figure out the solution? A-Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 24 monthsPay: From Rs50,000.00 per monthWork Location: In person

IT Tech Support Engineer

Translation Empire PK

<div>
 
 About the Job:
 
 
 
 
 
 Translation Empire PK is looking for a Payroll Officer who will be responsible for the accurate and timely processing of employee payrolls, ensuring compliance with company policies and legal regulations.
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Process and manage end-to-end payroll, ensuring accuracy, compliance, and timely salary disbursement
 </li>
 <li>
 Maintain and update employee payroll records including earnings, deductions, bonuses, and benefits
 </li>
 <li>
 Ensure strict adherence to labor laws, income tax regulations, and statutory requirements
 </li>
 <li>
 Liaise with HR for onboarding, exits, compensation changes, and leave tracking
 </li>
 <li>
 Address employee payroll queries while maintaining confidentiality and professionalism
 </li>
 <li>
 Prepare monthly, quarterly, and annual payroll reports for internal use and audits
 </li>
 <li>
 Manage benefits and deductions such as provident fund, EOBI, gratuity, and other statutory contributions
 </li>
 <li>
 Support month-end and year-end closing processes related to payroll and compensation
 </li>
 <li>
 Manage day-to-day purchasing operations, including vendor communication, quotations, and purchase orders
 </li>
 <li>
 Review and process invoices for accuracy, ensuring timely vendor payments
 </li>
 <li>
 Maintain records of purchases, pricing, and budget utilization
 </li>
 <li>
 Assist in evaluating vendor performance and recommending improvements
 </li>
 <li>
 Coordinate with relevant departments to understand purchasing needs and timelines
 </li>
 <li>
 Reconcile supplier accounts and handle discrepancies or disputes
 </li>
 <li>
 Support financial reporting by providing accurate purchase and expenditure data
 </li>
 <li>
 Ensure compliance with internal procurement policies and external audit requirements
 </li>
 <li>
 Support Financial Analysis when required
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven 4 years' experience in managing and processing payroll.
 </li>
 <li>
 Associate or bachelor's degree in Accounting, Finance, or a related field (preferred)
 </li>
 <li>
 Must have minimum 4 years' experience in managing and processing payroll.
 </li>
 <li>
 Must have processed payroll for over 200-300 headcounts.
 </li>
 <li>
 Must have experience of using a payroll system / software (e.g., ADP, Paychex, SAP, QuickBooks)
 </li>
 <li>
 Must have clear understand of Payroll Related Policies and procedures, including compliance to PK Payroll Processing.
 </li>
 <li>
 Strong understanding of payroll principles, labor laws, and tax regulations
 </li>
 <li>
 Excellent attention to detail and high level of accuracy
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Ability to manage deadlines and work independently
 
 
 </li>
 </ul>
 
 Shift Time:
 
 
 
 
 10am-7pm
 
 
 
 
 Location:
 
 
 
 DHA 1, Sector F, Rawalpindi
 
 
 
 Salary:
 
 
 
 Market Competitive
</div>

Payroll Specialist

Think Higher Consultants

The Customer Support Representative is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In person

Customer Support Representative

Seven Koncepts

We are looking for a confident and driven Business Development Intern to support our sales and client outreach activities.Responsibilities:<ul><li>Assist in lead generation and prospect research</li><li>Support client communication and follow-ups</li><li>Help prepare proposals and presentations</li><li>Maintain CRM or lead tracking sheets</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Basic understanding of sales or marketing concepts</li><li>Confidence in speaking with clients (written or verbal)</li><li>Students and fresh graduates can apply</li></ul>Internship Details: Compensation will depend on the candidate&rsquo;s experience level. If the candidate has no prior experience, the internship will be unpaid but focused on training and professional exposure.Job Type: Full-timePay: Rs1.00 - Rs2.00 per monthWork Location: In person

Business Development Intern

EZ MD Solutions

About UsEZ MD Solutions is a US-based healthcare support company delivering end-to-end solutions for medical practices across the country. Our services include virtual staffing, medical billing, clinical documentation, and digital marketing for physicians and healthcare organizations. We're growing fast and need a sharp, self-driven marketer to own our growth engine from our Pakistan office.The RoleWe're looking for a Growth Marketing Specialist who can take full ownership of marketing strategy and execution across our healthcare brands. This isn't a task-taker role&mdash;you'll be the driving force behind lead generation, brand visibility, and revenue growth. You'll work directly with leadership to shape marketing direction, build scalable acquisition systems, and position our brands as go-to solutions for US medical practices.This is an onsite position at our Pakistan office. You'll collaborate daily with our local operations team while coordinating with US-based leadership and clients.What You'll OwnStrategy &amp; Planning<ul><li>Develop and execute integrated marketing strategies across multiple brands</li><li>Build quarterly marketing roadmaps aligned with revenue targets and business priorities</li><li>Identify market opportunities, competitive gaps, and positioning strategies</li><li>Allocate budgets and resources across channels to maximize ROI</li></ul>Lead Generation &amp; Growth<ul><li>Design and manage full-funnel campaigns that drive qualified leads for our sales team</li><li>Build prospecting systems using tools like Apollo, ZoomInfo, Clay, or similar platforms</li><li>Create and optimize landing pages, lead magnets, and conversion paths</li><li>Own lead quality metrics MQLs, SQLs, CAC, and pipeline contribution</li></ul>Digital Marketing Execution<ul><li>Plan and execute SEO strategies to grow organic visibility across all brand websites</li><li>Manage paid media campaigns on Google, Meta, and LinkedIn with clear ROAS targets</li><li>Develop email marketing sequences for nurturing, re-engagement, and conversions</li><li>Oversee content calendars and ensure consistent output of blogs, case studies, and social content</li></ul>Brand &amp; Content<ul><li>Maintain brand consistency and messaging clarity across all digital touchpoints</li><li>Create or direct creation of marketing assets websites, sales collateral, videos, graphics</li><li>Manage social media presence and thought leadership content for company and executive profiles</li><li>Execute online reputation management and Google Business Profile optimization</li></ul>Analytics &amp; Reporting<ul><li>Track performance across all channels using GA4, Search Console, and CRM dashboards</li><li>Run A/B tests on campaigns, creatives, and landing pages to improve conversion rates</li><li>Deliver weekly/monthly performance reports with insights and recommendations</li><li>Use data to make decisions not guesses</li></ul>Collaboration<ul><li>Work closely with sales to align marketing efforts with pipeline and closing goals</li><li>Coordinate with operations and client success teams on messaging and case study development</li><li>Brief and manage freelancers, designers, or junior team members as needed</li></ul>You're a Fit If You Have<ul><li>5+ years of experience in digital marketing with demonstrable ownership of strategy and results</li><li>Healthcare industry experience you understand how medical practices operate and buy services</li><li>Proven lead generation track record you've built campaigns that directly drove revenue</li><li>Multi-brand or agency experience you can context-switch and manage competing priorities</li><li>Strong SEO and paid media skills not just theory, but hands-on execution</li><li>Excellent written English you can write compelling copy that doesn't sound like AI</li><li>US market familiarity you understand American healthcare business culture and buyer behavior</li><li>Self-starter mentality you don't wait to be told what to do</li><li>Comfortable working US hours from our Pakistan office</li></ul>Tools You Should Know<ul><li>Lead Gen: Apollo, ZoomInfo, Clay, LinkedIn Sales Navigator</li><li>SEO/SEM: Semrush, Ahrefs, Google Ads, Google Search Console</li><li>Paid Media: Meta Ads Manager, LinkedIn Campaign Manager</li><li>Analytics: Google Analytics 4, Hotjar, CRM reporting</li><li>Automation: HubSpot, ActiveCampaign, or similar</li><li>Design/CMS: Canva, Adobe Suite, WordPress</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Professional onsite work environment</li><li>Direct access to leadership your ideas get heard</li><li>Opportunity to shape marketing for a growing US healthcare company</li><li>Long-term growth path as we scale</li><li>Exposure to US healthcare market and international business operations</li></ul>How to ApplySend your resume along with:<ul><li>A brief note on why you're the right fit for this role</li><li>One example of a marketing campaign you owned that drove measurable results</li><li>Your expected salary range</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What are your salary expectations from this role?</li></ul>Experience:<ul><li>Digital marketing strategy and results: 5 years (Required)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Growth Marketing Specialist

Explore 21+ Client success associate in Rawalpindi this February. Find roles across top companies and apply now to boost your career.