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client support administration

ITA International

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 At ITA International, we &rsquo; re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.
 <br/>
 <br/>
 With a global presence and a passionate team of over 200 ITAers, we &rsquo; re driven by mission success for our customers, &ldquo; In The Arena. &rdquo; Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering &ndash; enabling data and tech-enabled solutions that deliver real value.
 <br/>
 <br/>
 Join our impactful journey at ITA International. As Theodore Roosevelt said, &ldquo; The credit belongs to the man who is actually in the arena. &rdquo; We &rsquo; re here, standing beside our customers , ready to serve and succeed.
 <br/>
 <br/>
 ITA is seeking a Client Support Administrator to join the team in Kuwait.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9 th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.
 <br/>
 <br/>
 <strong>
  The Contractor Shall
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct backing up and restoring of hard drives, and perform system crash recoveries.
  </li>
  <li>
   Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.
  </li>
  <li>
   Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.
  </li>
  <li>
   Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.
  </li>
  <li>
   Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.
  </li>
  <li>
   Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.
  </li>
  <li>
   Train unit personnel on the operations of secure voice communications equipment.
  </li>
  <li>
   Be designated as unit SharePoint administrator. Modify and maintain the unit&rsquo;s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.
  </li>
  <li>
   Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.
  </li>
  <li>
   Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.
  </li>
  <li>
   Perform Information Assurance (IA) trainer and program manager duties.
  </li>
  <li>
   Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Candidates must have:
 <br/>
 <br/>
 <ul>
  <li>
   Five (5) years of experience in computer systems administration support.
  </li>
  <li>
   And maintain DoDD 8570 Technical Compliant IAT Level II certification.
  </li>
  <li>
   Proficiency in SharePoint Administration functions.
  </li>
  <li>
   Proficiency in DoD Network Account creation process.
  </li>
  <li>
   Proficiency in non-secure and secure internet protocol network and equipment
   <br/>
   <br/>
  </li>
 </ul>
 operations.
 <br/>
 <br/>
 <ul>
  <li>
   A current state and Government Driver&rsquo;s License.
  </li>
  <li>
   Must possess a DoD approved SECRET security clearance to perform duties under this task order.
   <br/>
   <br/>
  </li>
 </ul>
 All employees must successfully pass all medical screening as required per CENTCOM deployment standards.
 <br/>
 <br/>
 Under The 9AF ESFS Contract, All Applicants Are Subject To An In-depth Background Check To Ensure Regulation Compliance. Eligible Applicants Will Not Have Any Of The Following
 <br/>
 <br/>
 <ul>
  <li>
   Pending criminal or civil charges (including divorce/child custody proceedings)
  </li>
  <li>
   Felony arrest record
  </li>
  <li>
   Alcohol related arrest in the last five years
  </li>
  <li>
   Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)
  </li>
  <li>
   Any type of involvement in hate crimes
  </li>
  <li>
   History of violence
  </li>
  <li>
   Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefit And Compensation Transparency
  <br/>
  <br/>
 </strong>
 ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:
 <br/>
 <br/>
 <ul>
  <li>
   Medical, dental and vision plans
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Short Term Disability insurance (where applicable)
  </li>
  <li>
   Voluntary ancillary benefit options
  </li>
  <li>
   401k retirement benefits with employer matching contributions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Application and Employment at ITA International
  <br/>
  <br/>
 </strong>
 ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.
</div>


Client Support Administration

Worley

<div><p><b>Building on our past. Ready for the future
</b></p><p>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
</p><div><div><div><p><b>Primary objective
</b></p><p>Is permanently assigned to the Project&rsquo;s commercial and contractual management. A comprehensive knowledge of the principles governing all terms and conditions of contracts, Company contracts policies, and the Company industry, are prerequisites.
</p><ul><li>Responsible for preparation of tender packages for Assigned Projects for the Client approval in Client's standard terms and conditions format and layout.
</li><li>Responsible for raising requests of contract action once approved by the Client.
</li><li>Monitors and reports the progress of the tender packages for assigned projects.
</li><li>Assists the Client in conducting pre-tender meetings, site visits, replies to tenderers' queries, preparation of supplementary letters to the ITB, evaluation of tenders, recommendations of award, internal and external approvals for award recommendations, preparation of contract documentation for signature.
</li><li>Provides close monitoring of construction activities of awarded contracts with reference to areas of possible claims, review of construction contractor correspondence with respect to contractual impact, production of recommended responses by the Client, evaluation of construction claims as well as other related activities enumerated in the contract.
</li><li>Participates in Company strategic planning for specific projects, i.e., risk assessment, bid/no bid analysis, business plan.
</li><li>Ensures accuracy and timeliness of contract administration by the assigned Contract Administrators.
</li><li>Coordinates with affected groups to ensure proper support in contract administration, proposal preparation, and in negotiations.
</li><li>Reviews requests for proposals particularly to identify risks and terms which may not conform to company policy.
</li><li>Negotiates the more difficult, complex, or sensitive issues with client management
</li><li>Makes staffing assignments, offers training, reviews work produced, completes performance evaluations and counselling as needed.
</li><li>Completes other responsibilities associated with this position as may be appropriate.
</li></ul></div></div></div><p><b>Qualification:
</b></p><ul><li>Full-Time Bachelor&rsquo;s Degree from an accredited university.
</li><li>Qualified as a Certified Contracts Manager by any reputable professional association.
</li></ul><p><b>Experience:
</b></p><ul><li><div>Minimum years of total post-graduation experience in contract administration within large, international engineering firm is preferred.
</div></li><li><div>Minimum years of minimum post-graduation experience in oil &amp; gas, refinery, or petrochemical industry
</div></li><li><div>Minimum years of minimum experience as Contracts manager in an Engineering Company.
</div></li><li><div>Preferably have minimum years experience with a Contractor.
</div></li><li>Must also have excellent communication skills for interaction with clients &amp; potential clients and capable of independently negotiating complex contractual issues.
</li></ul><p><b>Moving forward together
</b></p><p>We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
</p><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
</p><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
</p><p>Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></div>

Manager, Contracts

Distinct Edge Strategic Solutions

<p><b>About the Role:</b><br/>Kuwait City is a growing hub for regional business services and at Distinct Edge Strategic Solutions we bring a modern, structured approach to corporate operations and enterprise support. We specialize in delivering high quality corporate services, operational excellence, and business transformation support for clients across the GCC. We are looking for a Senior Corporate Services Manager who can take ownership of service delivery, operational standards, and internal coordination across multiple business functions. You will lead service operations, improve internal workflows, and ensure that client facing corporate processes are delivered with accuracy and consistency.</p><p><b>Why Work With Us?</b><br/><b>The Environment:</b><br/>Our office is located in Sharq, Kuwait City, Al Asimah, Kuwait, in a professional district close to major commercial institutions. We value a structured but supportive workplace where efficiency and clarity matter.</p><p><b>Operational Excellence Culture:</b><br/>We already believe strong corporate services are the backbone of business success. You will work in an environment where your expertise is respected and relied upon.</p><p><b>Modern Working Approach:</b><br/>We use streamlined digital tools and structured workflows to manage operations, reporting, and client services across teams.</p><p><b>Growth Opportunity:</b><br/>You will have exposure to regional projects and opportunities to help shape service standards across multiple business units.</p><p><b>Key Responsibilities:</b><br/><b>Service Operations Leadership:</b><br/>Oversee daily corporate service delivery including administration, vendor coordination, and internal support functions.</p><p><b>Process Improvement:</b><br/>Identify inefficiencies and implement structured improvements across workflows and service delivery systems.</p><p><b>Team Management:</b><br/>Lead and mentor a small team of corporate services staff ensuring high performance and accountability.</p><p><b>Client and Stakeholder Coordination:</b><br/>Act as the main point of contact for corporate service requests and ensure timely resolution of operational needs.</p><p><b>Compliance and Quality Control:</b><br/>Ensure all corporate processes meet internal standards and regional compliance requirements.</p><p><b>Reporting and Analysis:</b><br/>Prepare operational reports and provide insights to senior management to support decision making.</p><p><b>What We Are Looking For</b><br/><b>Experience:</b><br/>Minimum 6 years experience in corporate services, operations management, or business support functions with at least 2 years in a senior or supervisory role.</p><p><b>Skills:</b><br/>Strong background in operations management, vendor coordination, and internal process optimization.</p><p><b>Leadership:</b><br/>Proven ability to manage teams and improve service delivery standards.</p><p><b>Communication:</b><br/>Strong professional communication skills in English. Arabic is an advantage.</p><p><b>Mindset:</b><br/>Highly organized, detail oriented, and able to manage multiple priorities in a structured corporate environment.</p><p>Pay: KD1,400.000 - KD1,850.000 per month</p><p>Work Location: In person</p>

Senior Corporate Services Manager

Dar Al Shifa Hospital

<div><p><b>Purpose and Scope of the Job</b></p>
<p>
The Call Center Coordinator is responsible for promoting and coordinating the hospital&rsquo;s Delivery Party Reception Services, which include food packages, floral arrangements, celebration services, and salon bookings. In addition, the coordinator provides administrative and client-support assistance to the Shifa Lite Dietitians, helping facilitate client menu selections and ensuring smooth communication between the nutrition team and clients. This role requires excellent customer service, organization, and coordination skills, reflecting the hospital&rsquo;s high hospitality standards.</p><br>
<p></p>
<p><b>
Main Duties and Responsibilities/Performance Standards</b></p>
<div>
<ul><li><b>Delivery Party Reception Promotion &amp; Customer Engagement</b></li></ul>
</div><ul><li>Conduct outbound calls to promote Delivery Party Reception packages, including food bundles, flower arrangements, and celebration services.</li>
<li>Provide clients with clear explanations of package details, pricing, and customization options.</li>
<li>Handle inbound calls and inquiries related to reception services with a welcoming and professional tone.</li></ul><br>
<p></p>
<div>
<ul><li><b>Booking &amp; Service Coordination</b></li></ul>
</div><ul><li>Process and confirm bookings for:</li>
<li>Delivery Party Reception packages</li>
<li>Flower and gift services</li>
<li>Salon appointments for new mothers</li>
<li>Coordinate booking details with the Snr. Hospitality Supervisor in-charge.</li>
<li>Ensure all booking information is accurately recorded and communicated to relevant teams.</li></ul><br>
<p></p>
<div>
<ul><li><b>Shifa Lite Support (Dietitian Assistance)</b></li></ul>
</div><ul><li>Assist Shifa Lite dietitians by gathering client preferences for meal plans and entering selections into the system.</li>
<li>Help clients understand available menu options without providing dietary advice.</li>
<li>Support dietitians by organizing menu schedules, updating client records, and ensuring timely submission of weekly menu choices.</li>
<li>Follow up with clients to confirm menu selections or clarify preferences as instructed by the dietitians.</li></ul><br>
<p></p>
<div>
<ul><li><b>Customer Service Excellence</b></li></ul>
</div><ul><li>Deliver a high standard of service that reflects the hospital&rsquo;s welcoming culture.</li>
<li>Maintain a friendly, professional tone in all client interactions.</li>
<li>Manage concerns or requests and escalate when required.</li></ul><br>
<p></p>
<div>
<ul><li><b>Documentation &amp; Reporting</b></li></ul>
</div><ul><li>Maintain accurate logs of calls, bookings, menu selections, and service requests.</li>
<li>Prepare weekly and monthly reports for:</li>
</ul><ul><li><div><ul><li>Reception service bookings</li>
<li>Client inquiries and call activity</li>
<li>Shifa Lite menu submission follow-ups</li>
</ul></div></li></ul><ul><li>Track conversion rates and service utilization.</li></ul><br>
<p></p>
<div>
<ul><li><b>Management Responsibilities</b></li></ul>
</div><ul><li>Record and filing of all the support service-related documents.</li>
<li>Create maintenance notification in SAP and follow up.</li>
<li>Follow up on support services related purchasing request.</li>
<li>Managing the real time room status update on SAP</li></ul><br>
<p></p>
<div>
<ul><li><b>Development and Planning</b>: Attend department trainings and staff development programs</li></ul></div><br>
<p></p>
<p><b>
Qualifications, Competences and Skills</b></p>
<p><b>
Education</b>: Diploma or Bachelor&rsquo;s degree in Hospitality, Business Administration, or related field (preferred).</p>
<p><b>
Experience</b>:</p>
<ul>
<li>Minimum 1 year of experience in call center, hospitality service &amp; other customer service.</li>
<li>Excellent communication and telephone etiquette.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask and manage time effectively.</li>
<li>Ability to work collaboratively with clinical and non-clinical teams.</li>
</ul>
<p><b>Language</b>:</p>
<ul>
<li>English and Arabic</li>
<li>Write routine reports, correspondence, summaries, and reports in English using prescribed format.</li>
<li>Ability to speak effectively in English before groups such as customers or employees</li>
</ul>
<p><b>Computer Proficiency:
</b></p><ul><li>Good Knowledge of Ms Office &amp; Hospital operating systems</li>
<li>Proficiency in MS Office and basic booking/CRM systems.</li></ul><br>
<p></p>
<p><b>
Performance Competencies</b></p>
<div>
<ul><li>Good language skills, ability to read and write.</li></ul>
<ul><li>Positive approach to customer service.</li></ul>
<ul><li>Follow polite and courteous telephone manners.</li></ul>
<ul><li>Should be active and show the initiative.</li></ul>
<ul><li>Customer-focused attitude</li></ul>
<ul><li>Strong communication and interpersonal skills</li></ul>
<ul><li>Professionalism and patience</li></ul>
<ul><li>Attention to detail</li></ul>
<ul><li>Team collaboration</li></ul>
<ul><li>Positive and service driven mindset</li></ul></div><br>
<p></p>
<p><b>
Principle Working Relationships and Remarks</b></p>
<div>
<ul><li>Housekeeping</li></ul>
<ul><li>Dietary department</li></ul>
<ul><li>Customer service department</li></ul>
<ul><li>Nursing</li></ul>
<ul><li>Maintenance</li></ul>
<ul><li>Marketing</li></ul>
<ul><li>Purchasing</li></ul></div></div>

Call Center Coordinator - Shifa Lite & Events (Female - Arab)

EPAM Systems

<div>
 <p>
  Are you passionate about the Software Development and want to leverage technology to drive transformation for clients in Qatar? We&rsquo;re looking for a
  <strong>
   Senior Account Manager
  </strong>
  to join our team in Doha, Qatar, in a hybrid working setup.
 </p>
 <p>
  You will have an opportunity to work with the best-in-class engineering, digital innovation and design teams supporting you to shape product vision. As an Account Manager, you will play a vital role in driving the success of this account and have responsibilities covering across commercial management, new business identification and delivery governance.
 </p>
 <p>
  Come join us!
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Act as a trusted advisor within the IT services space, providing clients with advice on the latest technology trends
  </li>
  <li>
   Collaborate with cross functional teams to deliver technology focused transformation projects across a variety of areas
  </li>
  <li>
   With the support of our sales/pre-sales teams, assess client opportunities, generate &amp; respond to RFP&rsquo;s, create proposals and presentations, establish senior relationships with clients and prospective clients and help to close/sign new deals
  </li>
  <li>
   Shape and scope consulting engagements, establish optimal operating models and project team organization and leading the transition from the sales process to the delivery phase
  </li>
  <li>
   Stay abreast of current and emerging trends, unique opportunities and challenges in the sectors, markets and geographies (focus on Qatar) in which our clients operate and offer clarity in how these affect our clients&rsquo; businesses and initiatives
  </li>
  <li>
   Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth of practice activities within our key client portfolios
  </li>
  <li>
   Align with Business Unit goals and objectives, support company financial goals including revenue and profit targets
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Demonstrable broad and deep expertise in the Qatar market
  </li>
  <li>
   Deep industry experience in trend-setting, digital &amp; innovative technology focused leadership positions, or the equivalent from a recognized consultancy practice
  </li>
  <li>
   Strong knowledge of software engineering and digital service based consulting
  </li>
  <li>
   Willingness to lead people and recruit your own team
  </li>
  <li>
   Ability to travel on an as needed basis
  </li>
  <li>
   Strong interpersonal and communication skills
  </li>
  <li>
   Seasoned presentation skills
  </li>
  <li>
   Gravitas and personal credibility with senior executives
  </li>
  <li>
   Demonstrated success in effectively managing client consulting engagements in fast-paced environments, meeting expectations and completing the management of digital innovation transformation programs to completion
  </li>
  <li>
   Sound business acumen; commercial and strategic skills; numeric fluency; negotiation skills; advocate for diversity
  </li>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Software Engineering, Information Technology, Business Administration or a related field required
  </li>
  <li>
   Fluency in written and spoken Arabic and English
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   We offer
  </strong>
 </p>
 <ul>
  <li>
   Private healthcare and life insurance
  </li>
  <li>
   End of service gratuity
  </li>
  <li>
   Annual air travel tickets for expatriates
  </li>
  <li>
   Corporate Programs including Employee Referral Program with rewards
  </li>
  <li>
   Learning and development opportunities including in-house training and coaching, professional certifications, and courses
  </li>
 </ul>
</div>


Senior Account Manager

<div>
 <strong>
  Building on our past. Ready for the future
  <br/>
  <br/>
 </strong>
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 <br/>
 <br/>
 <strong>
  Primary Objective
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manages, provides advice on and administers all activities concerned with contracts for works and services associated with oil and gas facilities projects carried out under various contract forms and modes of reimbursement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Specific Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for pre &ndash; award activities including bid invitation preparation, processing queries from bidders, preparation of bid evaluation programs, evaluation of bids, negotiation, contract preparation and award formalities;
  </li>
  <li>
   Responsible for post &ndash; award activities including conducting kick &ndash; off meetings, coordinating all contract submittals and correspondence, preparation and processing of variation orders, claims and close out;
  </li>
  <li>
   Manages the drafting of Invitation to Tender packages for contracts for large O&amp;G facilities projects. Review and, if necessary, proposes comments on and propose alternative text/clauses to client contract conditions;
  </li>
  <li>
   Reviews issues with legal, risk management, tax, and accounting personnel as a condition precedent to submitting to management for approval;
  </li>
  <li>
   Functions as a part of a negotiating team consisting of project management staff, to establish the terms and conditions of a contract;
  </li>
  <li>
   Monitors and ensures the business provisions of assigned contracts are administered to ensure compliance with contractual terms and conditions. Keeps the Projects Contracts Manager advised as to the scope, financial, and risk features of applicable contracts;
  </li>
  <li>
   Ensures documentation to negotiate change orders are properly produced and maintained;
  </li>
  <li>
   Prepares letters to clients requesting approvals and interpretations necessary to comply with the provisions of the contract.
  </li>
  <li>
   Ensure project/facility acceptance documents are prepared and are followed through and that acceptances are signed by the client;
  </li>
  <li>
   Furnishes business and financial information requested by the client concerning the project, as delegated by the Project Manager;
  </li>
  <li>
   Identifies contractual problems and take appropriate action to ensure a satisfactory resolution. Follows up on those problems which demand management attention, to ensure timely response to the client; and
  </li>
  <li>
   Management of Contract Quality standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications/Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must have a Bachelor's Degree in Engineering or Degree in Science, Commerce or Law.
  </li>
  <li>
   Chartered status (MRICS) or equivalent professional qualifications
  </li>
  <li>
   Relevant experience in similar role
  </li>
  <li>
   Extensive knowledge of Contractual Terms &amp; Conditions and Commercial Contract Law;
  </li>
  <li>
   Excellent understanding &amp; extensive experience of the procurement and contract administration processes and principles from preparation and issue of Bidders Lists, Contracting Plans and bid invitation package preparation through to award, administration and close out of Contracts;
  </li>
  <li>
   Strong grasp of procedural requirements &amp; necessity of providing an Audit Trail for Management purposes
  </li>
  <li>
   Middle East/Arabian Gulf experience is preferred but not mandatory.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Moving forward together
  <br/>
  <br/>
 </strong>
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
 <br/>
 <br/>
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
 <br/>
 <br/>
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
 <br/>
 <br/>
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>


Lead Contracts Administrator I

Nicholas O'Dwyer

<p></p><div><div><div><div><div><div><div>Salary:<b> DOE
</b></div></div><div><div>Location:<b> Doha, Kuwait
</b></div></div><div><div>Contract Type:<b> Fixed Term
</b></div></div></div></div><p></p><div><div><div><div><b>The Vacancy</b></div>
</div></div><div><div><div><p><b>About the Role</b></p><p>
Nicholas O&rsquo;Dwyer Ltd. is seeking a <b>Contract Administrator / Senior Quantity Surveyor</b> to lead all commercial and contractual aspects of a major water infrastructure supervision project. The role will focus on contract administration, cost control, claims management, and financial reporting, ensuring the Client&rsquo;s interests are protected throughout the project lifecycle.</p><p><b>
Key Duties and Responsibilities</b></p><ul>
<li>Administer construction contracts in line with project requirements.</li>
<li>Review and certify interim payments and final accounts.</li>
<li>Measure and verify quantities of completed works.</li>
<li>Assess and manage variations, claims, and contractual disputes.</li>
<li>Provide commercial and contractual advice to the Client.</li>
<li>Maintain full contractual documentation and records.</li>
<li>Support procurement and tender evaluation processes.</li>
<li>Monitor project costs and identify financial risks.</li>
<li>Participate in progress meetings and provide commercial updates.</li>
<li>Prepare financial reports, forecasts, and claims assessments.</li>
<li>Coordinate with engineering teams on variation impacts.</li>
<li>Undertake additional responsibilities as required, in line with the evolving needs of the role and the business.</li></ul><p><b>
Key Requirements</b></p><ul>
<li>Bachelor&rsquo;s Degree in Quantity Surveying, Civil Engineering, or related discipline.</li>
<li>Minimum 15 years&rsquo; experience in contract administration / QS roles.</li>
<li>Preferably a Postgraduate Diploma in Contract Administration.</li>
<li>Strong experience with FIDIC or similar contract frameworks.</li>
<li>Proven experience in large infrastructure or water projects.</li>
<li>Strong analytical, negotiation, and reporting skills.</li>
<li>Chartered status (e.g. MRICS or equivalent) is Desirable</li>
<li>Strong understanding of procurement strategies and dispute resolution.</li>
<li>Strong project management skills, including the ability to manage multiple projects simultaneously;</li>
<li>Excellent communication and interpersonal skills, with the ability to work effectively with clients, contractors, and regulatory agencies.</li></ul>
</div></div></div><div><div><div><b>About Us</b></div>
</div></div><div><div><div><p>Our mission is to deliver sustainable solutions that transform communities and bring about lasting positive change. Through a blend of expertise, innovation and global dedication, we envision a world where sustainable engineering protects growing communities.</p><p>
Nicholas O&rsquo;Dwyer provides professional services in engineering design, project management, environment and planning, construction supervision and technical and contract advisory. We are one of the most respected Irish consultancies operating in local and international markets, providing professional services to public- and private-sector clients.</p><p>
Whether in Ireland, the UK or internationally, we understand and solve major challenges associated with delivering and adapting infrastructure for an increasing global population while maintaining a sustainable environment for future generations.</p><p>
Nicholas O&rsquo;Dwyer is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.</p><p>
At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.</p><p>
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.</p><p>
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.</p><p>
If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?</p>
</div></div></div><div></div><div><div><div><div><div><b>Benefits</b></div>
</div></div></div></div><div></div><div><div><div><div><div><div><div><p><b>Generous Annual Leave</b></p>
</div><div></div><div><p><b>Cycle to Work Scheme</b></p>
</div><div></div><div><p><b>Mental Health Support</b></p>
</div><div></div><div><p><b>Tax Saver Options</b></p>
</div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><p><b>Employee Assistance Program</b></p>
</div><div></div><div><p><b>Staff Mentorship Program</b></p>
</div><div></div><div><p><b>Retirement Saving Plan</b></p>
</div><div></div><div><p><b>Flexible and Hybrid Working Arrangements</b></p>
</div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><p><b>2 Professional Memberships Paid For</b></p>
</div><div></div><div><p><b>Parking
</b><br>
<b>On-site</b></p>
</div><div></div><div><p><b>Active Sports &amp; Social Committee</b></p>
</div></div></div></div></div></div></div><div><div><div><div><div><b>An RSK Story</b></div></div></div></div></div></div></div></div></div><div></div>

VacancyTitle: Contract Administrator / Senior Quantity Surveyor

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