clinic operations coordinator

Gruppo San Donato

<div>
 
 
 Overview:
 
 
 
 
 
 
 The Clinic Operational Specialist plays a vital role in ensuring the clinic's day-to-day activities run smoothly, efficiently, and in compliance with Saudi Arabian healthcare regulations (e.g., CBAHI, NHIC, MOH guidelines). This individual supports the operational leadership by optimizing workflows, maintaining regulatory standards, and coordinating across departments to enhance patient experience and operational outcomes.
 
 
 
 
 
 
 Key Responsibilities-
 
 
 
 
 
 
 
 Process Optimization:
 
 
 <ul>
 <li>
 Developing and implementing new procedures to increase the efficiency of daily operations.
 </li>
 <li>
 Evaluate and refine internal workflows and standard operating procedures (SOPs).
 </li>
 <li>
 Support the implementation of digital health tools and clinic management software (e.g., HIS, EMR).
 </li>
 </ul>
 
 
 
 
 
 Performance Monitoring &amp; Reporting:
 
 
 <ul>
 <li>
 Tracking day-to-day operations, reporting on performance, and recommending actionable improvements.
 </li>
 <li>
 Track operational KPIs as identified.
 </li>
 <li>
 Prepare weekly/monthly performance reports for senior management.
 </li>
 <li>
 Analyze data to identify trends and recommend improvements.
 </li>
 </ul>
 
 
 
 
 
 Staff &amp; Vendor Coordination:
 
 
 <ul>
 <li>
 Support coordination between front desk, nursing, medical, diagnostic, and back-office teams.
 </li>
 <li>
 Supports the medical complex&rsquo;s support services as required, such as supply chain management, contract adherence and timely delivery of services from suppliers, etc.
 </li>
 </ul>
 
 
 
 
 
 Quality Assurance &amp; Compliance:
 
 
 <ul>
 <li>
 Support CBAHI readiness, periodic audits, and implementation of quality improvement initiatives.
 </li>
 <li>
 Maintain incident logs, audit checklists, and feedback reports.
 </li>
 </ul>
 
 
 
 
 
 Regulatory Compliance:
 
 
 <ul>
 <li>
 Ensure operational policies and procedures are aligned with Saudi MOH, NHIC, SCFHS, and CBAHI standards.
 </li>
 <li>
 Stay up to date with national health regulations and policy changes.
 </li>
 <li>
 Maintain documentation required for inspections and licensing.
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 
 Bachelor&rsquo;s degree in healthcare administration, Business Administration, or related field.
 
 
 
 Preferred:
 
 Certification in healthcare quality, Lean Six Sigma, or project management.
 
 
 
 
 
 
 Experience:
 
 
 
 3&ndash;5 years of progressive experience in a clinic or healthcare operations in Saudi Arabia. Previous exposure to CBAHI accreditation, health insurance workflows, and clinic commissioning is highly desirable.
 
 
 
</div>

Operational Specialist

Professional Freelancing Training Program

Clinic Name: Professional Dental Zone Location: Johar Town, Lahore (Near Airline Society) Job Type: Full-Time (Onsite) Gender Requirement: Female Only Office Timings: 3:00 PM &ndash; 10:00 PM Salary Range: Rs. 25,000 &ndash; 30,000 (based on experience and skills)About the Role:Professional Dental Zone is hiring a confident and well-organized Content Creator &amp; Patient Management Executive to manage clinic operations and maintain our social media presence. The ideal candidate will handle patient communication, appointment management, and basic content posting for the clinic&rsquo;s digital platforms.Key Responsibilities:<ul><li>Greet and assist patients visiting the clinic with professionalism and care.</li><li>Manage daily appointments, confirmations, and follow-ups through calls and WhatsApp.</li><li>Maintain patient records and ensure smooth coordination with the dentist and staff.</li><li>Handle patient inquiries from both walk-ins and social media platforms.</li><li>Create and post basic content (photos, short videos, or updates) on social media pages.</li><li>Respond to messages, comments, and feedback on online channels.</li><li>Ensure a positive and welcoming environment for all patients.</li></ul>Requirements:<ul><li>Punctual and responsible.</li><li>Good communication and management skills.</li><li>Confident personality with a polite attitude.</li><li>Active on social media (Facebook, Instagram, WhatsApp).</li><li>Basic knowledge of mobile apps like Canva or CapCut is a plus.</li><li>Must be female and available to work 3 PM &ndash; 10 PM.</li></ul>How to Apply:Interested candidates are encouraged to send their CVs or WhatsApp at 0337-7774481.Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Content Creator & Patient Management Executive (Female)

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

Beltone New England

<div>Description:

Patient Care Coordinator / Trainer
Location: North Providence, RI
Job Type: Full Time / 8 hour shifts / No Weekends
 Beltone New England is seeking a dedicated and motivated Patient Care Coordinator (PCC) Trainer to join our team. This unique role combines front office responsibilities with the opportunity to train, mentor, and support new team members.
 As a PCC Trainer, you&rsquo;ll play a key role in ensuring smooth daily operations within your assigned clinic while helping develop consistent processes across our network. You&rsquo;ll contribute directly to improving team performance, enhancing patient experiences, and supporting long-term employee growth and retention.
Compensation:<ul><li>
$18.00 / hour during training and while serving as a Patient Care Coordinator</li><li>
$22.00 / hour once you have successfully completed training.</li></ul>
Patient Care Coordinator RESPONSIBILITIES:<ul><li>
 Ensure quality customer service, oversee the daily operation of services for practice and the execution of contracts, deposits and billing.</li><li>
Greet new and existing patients like they are family.</li><li>
Schedule patients&rsquo; appointments either in person or over the phone.</li><li>
Handle a three-line phone system.</li><li>
Call established patients for their yearly checkup.</li><li>
Maintain patients&rsquo; files abiding by HIPAA regulations.</li><li>
Respect patients by recognizing their rights; maintaining confidentiality.</li><li>
Knowledgeable in verifying patient's insurance eligibility and benefits through all insurance carriers.</li><li>
Prepare, receive, and distribute mail /packages using USPS or Federal Express.</li><li>
Maintains patient database by entering new information as it becomes available.</li><li>
Prepare and generate reports for both the clinic and the home office.</li><li>
Must be knowledgeable in Word and Outlook</li><li>
Keep the office clean and orderly.</li><li>
Ability to multitask</li><li>
Working in an environment that fosters teamwork and happiness!</li><li>
Perform other tasks as directed.</li></ul>
TRAINING RESPONSIBILITIES as a Patient Care Coordinator:<ul><li>
Facilitate LMS, virtual, in-person, and hands-on training</li><li>
Lead new hire onboarding using the &ldquo;Learn, Try, Do&rdquo; model.</li><li>
Track and report on trainee progress; escalate concerns as needed.</li><li>
Provide 1:1 and group coaching in Months 1-3.</li><li>
Deliver refresher training for current PCCs and HCPs.</li><li>
Facilitate peer learning groups and SME sessions.</li><li>
Support SOP rollouts, company initiatives and targeted skill training.</li><li>
Assist in developing the Front Office Resource Team (FORT) and SMEs.</li><li>
Provide backup coverage for offices as needed.</li><li>
This position requires regular travel to other office locations in New England to provide training and support as needed.</li></ul>
Benefits:<ul><li>
401(k) with a 4% match after 1 year</li><li>
Health, Dental and Vision Insurance</li><li>
FSA</li><li>
Life insurance</li><li>
Short- and Long-Term Disability</li><li>
AFLAC</li><li>
9 Paid Holidays Off</li><li>
Up to 10 Days of Paid Time Off</li><li>
Paid Birthday Day Off</li><li>
Pet Bereavement</li><li>
Monthly office bonuses if you reach your goal</li><li>
Employee Discount</li><li>
Employee Assistance Program (EAP</li></ul>
Requirements:
<ul><li>Experience as a PCC, or in a healthcare front office role.</li><li>
Strong organizational, communication, and coaching skills.</li><li>
Ability to balance clinic work with training duties.</li><li>
Proficiency with Microsoft Office, Monday.com, and LMS tools preferred.</li></ul></div>

Front Office Trainer

BodyCraft Spa & Salon

Job Title: Training Coordinator &ndash; Bodycraft ClinicsLocation: Koramangala Employment Type: Full-Time Experience: 2&ndash;5 yearsAbout the Role: The Training Coordinator is responsible for planning, coordinating, and executing all technical and behavioral training initiatives across Bodycraft Clinics. This role ensures consistent service quality, clinical excellence, and adherence to company protocols through timely training delivery, documentation, and reporting.Key Responsibilities:1. Training Planning &amp; Execution<ul><li>Coordinate and schedule induction and refresher training programs for doctors, clinic managers, therapists, and front desk staff.</li><li>Manage the monthly and quarterly training calendar for all clinics.</li><li>Ensure training sessions follow SOPs and Bodycraft quality standards.</li><li>Handle training logistics, including venue setup, materials, trainer coordination, and communication.</li></ul>2. Training Administration &amp; Reporting<ul><li>Maintain detailed records of attendance, feedback, certifications, and assessments.</li><li>Track completion of mandatory clinical and soft skills training programs.</li><li>Support internal audits and ensure training documentation compliance.</li></ul>3. Coordination &amp; Communication<ul><li>Serve as the liaison between the Training Department, Operations Team, and Clinic Heads.</li><li>Communicate training schedules, updates, and circulars effectively.</li><li>Collect and analyze post-training feedback to drive continuous improvement.</li></ul>4. Training Material &amp; Support<ul><li>Assist in preparing and distributing training aids, product knowledge content, and SOP manuals.</li><li>Liaise with internal trainers, external partners, and vendors for specialized aesthetic and dermatology-related training.</li></ul>5. Quality &amp; Compliance<ul><li>Ensure all training activities align with Bodycraft&rsquo;s hygiene, safety, and clinical protocols.</li><li>Monitor training effectiveness through assessments and feedback analysis.</li></ul>Skills &amp; Competencies:<ul><li>Excellent organizational, coordination, and follow-up abilities.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in Excel, PowerPoint, and training MIS reporting.</li><li>Detail-oriented with a strong focus on compliance and service quality.</li><li>Understanding of aesthetic treatments, dermatology, or clinical operations is preferred.</li></ul>Qualification &amp; Experience:<ul><li>Graduate / Postgraduate in HR, Science, Healthcare, or Hospitality Management.</li><li>Qualification in medical or paramedical disciplines is an advantage.</li><li>2&ndash;5 years of experience in training coordination or administration, preferably in aesthetics, wellness, or healthcare.</li><li>Prior experience handling clinical or technical training programs is preferred.</li></ul>Job Type: Full-timePay: &#8377;11,364.86 - &#8377;36,868.82 per monthWork Location: In person

Training Coordinator

Aspris

<div><h3 class="jobSectionHeader">Job Purpose</h3>
The Clinic Coordinator plays a vital role in ensuring the smooth day-to-day operations of the wellbeing clinic. The position focuses on providing excellent patient experience, supporting clinical and administrative teams, and maintaining compliance with healthcare and data protection standards.
This role serves as a link between patients, clinicians, and management, ensuring a professional, efficient, and compassionate environment that aligns with the organization&rsquo;s mission to deliver high-quality mental health care.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<h4 class="jobSectionHeader">Patient Experience &amp; Front Office</h4>
<ul><li>Welcome patients and visitors warmly, ensuring a positive first impression.</li><li>
Coordinate patient appointments, confirmations, and follow-ups through the system.</li><li>
Maintain patient confidentiality and uphold clinic policies on data protection.</li><li>
Address patient queries and escalate concerns promptly to the Centre Manager.</li></ul>
<h4 class="jobSectionHeader">Administrative Coordination</h4>
<ul><li>Support day-to-day administrative operations including scheduling, documentation, and communication with internal teams.</li><li>
Coordinate with clinicians, nurses, and therapists to ensure smooth patient flow and scheduling.</li><li>
Maintain accurate records and assist with audit preparation, reporting, and compliance documentation.</li><li>
Monitor inventory levels and liaise with procurement and finance for orders and invoices.</li></ul>
<h4 class="jobSectionHeader">Operational Support</h4>
<ul><li>Assist in onboarding new staff by preparing access requests, coordinating IT and HR inductions, and ensuring readiness of workspaces.</li><li>
Ensure the reception and clinical areas are organized and meet health and safety standards.</li><li>
Support the Centre Manager in implementing operational and service improvement initiatives.</li><li>
Participate in internal and external inspections (DHA, DOH, JAWDA, ADHICS).</li></ul>
<h4 class="jobSectionHeader">Communication &amp; Collaboration</h4>
<ul><li>Act as a point of contact for internal communication between departments and clinicians.</li><li>
Support in organizing staff meetings, CPD sessions, and clinic events.</li><li>
Ensure that patients and staff are informed of any operational updates, changes, or clinic closures.</li></ul>
<h3 class="jobSectionHeader">Knowledge, Skills &amp; Attributes</h3>
<ul><li>Strong interpersonal and communication skills with a patient-focused mindset.</li><li>
Ability to work calmly under pressure in a fast-paced clinical environment.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Strong attention to detail and commitment to confidentiality.</li><li>
Proficiency in MS Office and healthcare software systems (CRM, Yomly, etc.).</li><li>
Fluent in Arabic and English (both written and spoken).</li></ul>
<h3 class="jobSectionHeader">Qualifications &amp; Experience</h3>
<ul><li>UAE National (Emiratisation role).</li><li>
Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.</li><li>
Minimum 2&ndash;3 years of experience in a healthcare or wellbeing clinic environment.</li><li>
Previous experience in patient coordination or front office management in a medical or mental health setting preferred.</li></ul></div>

Clinic Coordinator (UAE National)

Brandon Suedekum MD PC

SUMMIT EYE SURGEONSLead Administrator &amp; Ophthalmic Surgery Coordinator As the Lead Administrator, you will be responsible for overseeing general protocols, tasks, and providing effective oversight of clinic operations. You will work closely with the practice manager to assess the practice at large and make necessary changes. You will also play a crucial role in maintaining high standards of excellence in patient care and employee performance.As a Surgery Coordinator, your primary focus will be on scheduling patients, counseling them about their surgery, and managing the necessary documentation. The responsibilities listed below should be seen in the context of these primary responsibilities, ensuring the highest quality of care and exceptional patient experience throughout the surgical process.Lead Administrator Responsibilities<ul><li>Uphold cleanliness and appearance standards of the practice at all clinics.</li><li>Delegate practice tasks to appropriate personnel and verify their completion.</li><li>De-escalate patient issues within your ability and escalate larger issues to higher management.</li><li>Monitor employee interactions and hold them accountable for their work and actions.</li><li>Enforce improvement trajectory for underperforming employees.</li><li>Monitor and optimize clinic schedules to avoid overbooking and mis-scheduling.</li><li>Maintain clinic flow and troubleshoot any issues that may arise.</li><li>Conduct staff debriefings to address challenges and suggest preventive measures.</li><li>Maintain constant communication with the practice manager regarding the aforementioned.</li><li>Preliminarily Interview potential candidates for open positions within the practice and collaborate with the practice manager during final interviews.</li></ul>Oversight<ul><li>Monitor employee interactions for current and potential issues.</li><li>Hold employees accountable for adhering to company rules and guidelines.</li><li>Monitor gaps in employee performance where further training may be necessary.</li><li>Escalate serious situations to higher management for assistance.</li></ul>Training<ul><li>Create training schedules for new hires.</li><li>Provide administrative task training for admin new employees.</li><li>Convey Summit Eye goals, protocols, and expectations to new employees.</li><li>Delegate technician task training to experienced technicians.</li><li>Oversee the training of clinic personnel and ensure consistency and adherence to scheduled training sessions.</li></ul>Surgery Coordinator Responsibilities:<ul><li>Welcome patients and visitors with a positive and warm disposition, ensuring they feel comfortable and cared for.</li><li>Maintain a rapport with patients, providing support and answering any questions they may have throughout their surgical journey.</li><li>Obtain necessary patient information for scheduling procedures accurately and efficiently.</li><li>Document findings and scheduling information within the practice management system, ensuring accurate records are maintained.</li><li>Ensure that surgical schedules are properly maintained, coordinating with the surgery center and referring practices as necessary.</li><li>Communicate effectively with the surgery center and referring practices to facilitate a seamless surgical process.</li><li>Provide the surgery center with the required information for each surgical case, ensuring all documentation is complete and accurate.</li><li>Confirm surgery details with patients over the phone, addressing any concerns or questions they may have.</li><li>Transfer patient information between electronic health record (EHR) systems, maintaining data integrity and accessibility.</li><li>Assist with various tasks related to the completion of surgical paperwork, ensuring all necessary documentation is accurate and completed in a timely manner.</li></ul>Qualifications:<ul><li>High School Diploma or GED required.</li><li>Previous experience in ophthalmology REQUIRED.</li><li>COA or COT certification is a plus.</li><li>Detail-oriented and able to multitask in a fast-paced environment.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and organizational abilities.</li><li>Ability to work collaboratively as part of a team.</li><li>Willingness to travel to different clinic locations regularly.</li></ul>Benefits:<ul><li>Competitive salary based on experience and abilities.</li><li>Medical and dental insurance.</li><li>401(k) plan with matching.</li><li>Paid time off, including 6 holidays.</li></ul>Schedule:<ul><li>Full-time position.</li><li>Travel to each of our locations about 2x/week for clinics. (Required)</li><li>North Scottsdale</li><li>Chandler</li><li>Peoria</li><li>Shifts may include 8-10 hours/day, but will generally not exceed 40 hours/week..</li></ul>Job Type: Full-timePay: $30.00 - $35.00 per hourExpected hours: No more than 40 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Ophthalmic Lead Administrator & Surgery Counselor/Coordinator

Search 10000+ Clinic operations coordinator jobs near you this October. New roles added regularly across leading industries. Apply today.