project coordinator

commercial director

design director

hr coordinator

assistant director of sales

cluster director of spa wellness

Raffles

<div>Company Description 
Raffles &amp; Fairmont The Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
The Spa &amp; Wellness Manager is responsible for curating and delivering an exceptional wellness journey at Raffles&amp; Fairmont, seamlessly integrating the spa, fitness, and overall well-being offerings for guests and colleagues. This leadership role ensures the highest standards of personalized service, brand alignment, financial performance, and team development. As a Raffles &amp; Fairmont brand ambassador, the Spa &amp; Wellness Manager brings emotional luxury to life through thoughtful rituals, holistic programs, and unforgettable moments of care. 
Qualifications 
1. Strategic Leadership<ul><li>
Develop and implement a holistic wellness strategy that aligns with Raffles &amp; Fairmont ultra-luxury positioning and wellness philosophy.</li><li>
Lead business planning, annual budgeting, and capex development for the Spa &amp; Wellness division.</li><li>
Create long-term vision for spa and wellness innovation, including new treatments, retail concepts, and lifestyle experiences.</li><li>
Actively participate in hotel executive and wellness cluster meetings.</li></ul>
2. Operational Excellence<ul><li>
Oversee all areas of spa operations: treatments, wellness therapies, fitness, relaxation areas, guest journey, and retail.</li><li>
Ensure daily operational excellence through regular walkthroughs, LQA audits, ALLSafe protocols, and preventive maintenance coordination.</li><li>
Develop and implement SOPs to ensure consistency, safety, hygiene, and service quality.</li></ul>
3. Guest Experience &amp; Personalization<ul><li>
Design and implement unique wellness experiences that reflect the local culture and the Raffles &amp; Fairmont Emotional Wellbeing pillars.</li><li>
Personalize guest journeys through pre-arrival profiling, in-treatment customization, and post-stay recommendations.</li><li>
Lead VIP coordination, guest recovery, and guest preference mapping.</li></ul>
4. Team Leadership &amp; Culture<ul><li>
Recruit, train, and mentor a passionate and professional wellness team, fostering a culture of care and excellence.</li><li>
Conduct regular performance reviews, development plans, and team engagement sessions.</li><li>
Align team behaviors with Raffles &amp; Fairmont values, ensuring cultural and emotional intelligence in all interactions.</li><li>
Lead departmental briefings, wellness education, and cross-training programs.</li></ul>
5. Financial &amp; Revenue Management<ul><li>
Manage spa P&amp;L, including forecasting, budgeting, and achieving targeted revenues and GOP.</li><li>
Oversee inventory, procurement, and cost controls for treatments, linen, uniforms, and retail.</li><li>
Implement strategic promotions, upselling training, and dynamic pricing.</li><li>
Collaborate with Revenue and Marketing teams to drive wellness revenue channels (e.g., packages, retail, memberships).</li></ul>
6. Sales, Marketing &amp; Branding<ul><li>
Drive annual wellness marketing calendar, including events, retreats, seasonal offers, and partnerships.</li><li>
Ensure alignment with Raffles brand standards across all collateral, signage, and treatment menus.</li><li>
Represent Spa &amp; Wellness in media opportunities, VIP briefings, and site inspections.</li><li>
Partner with PR and marketing for local and international brand exposure.</li></ul>
7. Sustainability &amp; Compliance<ul><li>
Ensure the use of sustainable products, reduce single-use plastics, optimize energy and water consumption, and promote environmental awareness among the team to deliver responsible luxury in every guest experience.</li><li>
Ensure full compliance with ALL Safe standards, hygiene protocols, and health regulations.</li><li>
Coordinate emergency and safety training specific to spa and fitness environments.</li></ul> 
Additional Information<ul><li> 
Understanding of ultra-luxury guest expectations and brand alignment.</li><li>
Experience in project coordination, scheduling, and document control during pre-opening stages.</li><li>
Experience in Pre- Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with luxury standards.</li></ul></div>

Cluster Director Of Spa & Wellness

Mandarin Oriental

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General:
 </li>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Riyadh Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Departmental:
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 To ensure operational flow, discuss any issues.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests
 </li>
 <li>
 Assist in ensuring that mistakes mentioned are corrected and discuss procedures that were performed correctly
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability
 </li>
 <li>
 Special guests, group bookings and VIP&rsquo;s
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.Departmental Meetings
 </li>
 <li>
 Daily briefings with concierge and attendant team
 </li>
 <li>
 Weekly meetings with the Spa Operations Manager
 </li>
 <li>
 Weekly meetings MOD meetings with Spa Director, Spa Operations Manager and Spa Treatment Manager
 </li>
 <li>
 Monthly Concierge and Attendant meetings. This meeting will address policies, procedures, scheduling and any concerns the team members have in regards to the Spa Operation. A written agenda must be prepared and treatment manager will ensure written minutes are distributed to all spa staff and Human Resources following the meeting.
 </li>
 <li>
 Monthly all colleague meeting and during this time it will be necessary to prepare a presentation for the monthly meeting for all spa colleagues
 </li>
 <li>
 Spa closure preparation, including email informing the Hotel, guest room letters and signage
 
 
 </li>
 </ul>
 
 Training
 
 
 
 <ul>
 <li>
 Organize Spa Concierge and Spa Attendant training
 </li>
 <li>
 Assist Concierge &amp; therapists with Spa Soft questions and obstacles
 </li>
 <li>
 Organize Spa Concierge and Spa Attendant Training, including Spasoft, shadow shifts, product &amp; treatment knowledge liaising with Aromatherapy Associates and Hotel Human Resources
 </li>
 <li>
 Update Training attendance report and yearly planner on a monthly basis and send to Human Resources
 </li>
 <li>
 Review SOP&rsquo;s have been taught and continue to ensure that standards are being met
 </li>
 <li>
 Training of spa concierge and spa attendants on how to handle difficult situations and challenging guests
 </li>
 <li>
 MOSST Ambassador &ndash; To complete training and refresher training for Spa Concierge on our Signature treatment and products.
 
 
 </li>
 </ul>
 
 Finance
 
 
 
 <ul>
 <li>
 Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation
 </li>
 <li>
 Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently
 </li>
 <li>
 Reviewing the visual book for the day and the following day to ensure that everything is booked correctly and efficiently for revenue maximization
 </li>
 <li>
 Verify individual concierge have complete and accurate financial report at the end of shift
 </li>
 <li>
 Complete Agency totals every Monday for accounts
 </li>
 <li>
 Send Agency invoices off to Calibre every Monday, informing them of the correct hours and hourly rate
 </li>
 <li>
 Email the Spa&rsquo;s waiting list to the Hotel&rsquo;s General Manager every Monday, informing them of Spa turn away logged for the previous week
 </li>
 <li>
 Track Spa turn away business
 </li>
 <li>
 Redeem expired Gift Certificates on the last day of the month
 </li>
 <li>
 Collate reports for the input of the Spa KPI&rsquo;s including Spa Concierge for treatment and retail revenue
 </li>
 <li>
 Organise treatment and product incentives for Spa Concierge and Attendant team boosting our Signature treatments and retail within the Spa
 </li>
 <li>
 Tracking colleague treatment experiences
 </li>
 <li>
 Customer Focus:
 
 
 </li>
 </ul>
 Dealing with guest enquiries via phone, email and face to face.
 
 
 Ensure that all guest enquiries are taken care of within 12 hours.
 
 
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 
 
 In the absence of Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 
 
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 <ul>
 <li>
 Colleague Relations:
 
 
 </li>
 </ul>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 
 
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 
 
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 <ul>
 <li>
 Administrative Duties:
 
 
 </li>
 </ul>
 Responsible for end of month spa retail inventory and submit to Director of Spa &amp; Wellness.
 
 
 Assist with Month End Closing reports in the absence of Director of Spa &amp; Wellness.
 
 
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 
 
 Raise the necessary Purchase Requests for all retail and professional products.
 
 
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 <ul>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 Engineering
 
 
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
 
 
 <ul>
 <li>
 Health and Safety:
 
 
 </li>
 </ul>
 Maintain all spa to the Health and Safety Standards.
 
 
 
 SPA
 
 
 
 <ul>
 <li>
 To be fully part of the Spa team
 </li>
 <li>
 To be familiar with all spa treatments/operations of spa for promotion to guests
 </li>
 <li>
 To understand and be able to verbalize the vision of the spa
 
 
 </li>
 </ul>
 
 Sustainable Responsibilities
 
 
 
 <ul>
 <li>
 This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
 </li>
 <li>
 Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
 </li>
 <li>
 Supporting sustainability initiative.
 </li>
 </ul>
</div>

Assistant Spa Manager

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 GENERAL ROLE:
 
 
 
 
 <ul>
 <li>
 As
 
 Human Resources Manager
 
 at Miraval The Red Sea, your primary role is to serve the needs of the business, our guests and our colleagues by supporting the Human Resources strategy of the hotel and effectively managing the operational requirements of the hotel. To ensure the smooth and efficient Human Resources operation, while Maintaining Hyatt International Standards for the Human Resources Department.
 </li>
 </ul>
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.
 
 
 
 
 
 
 As
 
 Human Resources Manager
 
 , you will need to:
 
 
 
 
 
 
 Strategy and Planning
 
 
 <ul>
 <li>
 To assist the Cluster Director of HR in developing the department's annual budget to integrate with the overall hotel budget.
 </li>
 </ul>
 
 
 
 
 
 HR Operations
 
 
 <ul>
 <li>
 Uphold and enhance Grand Hyatt the Red Sea HR operational policies and procedures
 </li>
 <li>
 Oversee the HR operations according to a comprehensive and current knowledge of the local labor law.
 </li>
 <li>
 Monitor and coordinate all matters related to work permits and visas.
 </li>
 <li>
 Maintain comprehensive employment records securely, both electronically and physically, and ensure all is kept confidential.
 </li>
 <li>
 Preform any additional duties as required for the operational smoothness
 </li>
 <li>
 Assist in all areas concerning sourcing, recruitment, performance management, employee discipline, and administration.
 </li>
 <li>
 Prepare Offer Letters for signature of Director of Human Resources.
 </li>
 <li>
 Send signed Offer Letters to candidates (preferably by e-mail) along with Employment Kit.
 </li>
 <li>
 Follow Up with candidates.
 </li>
 <li>
 Coordinate upon receipt of visa, in order to book flight.
 </li>
 <li>
 Coordinate Group Arrivals with the Director of Human Resources.
 </li>
 <li>
 Call candidates before arrival to discuss last arrangements.
 </li>
 <li>
 Oversee the dissemination of key messages, business strategy, vision and values to all employees. Foster employee communication initiatives and platforms to facilitate feedback.
 </li>
 <li>
 Monitor all employee grievances and ensure they are resolved.
 </li>
 </ul>
 
 
 
 
 
 Recruitment List
 
 
 <ul>
 <li>
 Maintain an up-to-date Recruitment List at all times, with candidates and status.
 </li>
 <li>
 Ensure that the Department Heads are kept in the loop, and that the recruitment list is available.
 </li>
 <li>
 Send regular updates to the Housing Manager, in order to plan room blocking.
 </li>
 </ul>
 
 
 
 
 
 Talent Database:
 
 
 <ul>
 <li>
 Maintain up to date Talent Database.
 </li>
 <li>
 Purge database and files on regular basis.
 </li>
 <li>
 Follow up with potential candidates on regular basis to keep their records up to date.
 </li>
 <li>
 Ensure that a proper Recruitment Career Profile is available for all candidates in the Talent Database.
 </li>
 </ul>
 
 
 
 
 
 Interviews
 
 
 <ul>
 <li>
 Coordinate the screening of all incoming applications (external as well as files forwarded internally) and ensure that we have a complete dossier on file.
 </li>
 </ul>
 
 
 
 
 
 Vacancy List
 
 
 <ul>
 <li>
 Coordinate vacancies with Department Heads, based on approved Employee Requisition Forms.
 </li>
 <li>
 Maintain an updated consolidated vacancy list.
 </li>
 <li>
 Send weekly Vacancy Lists to Department Heads to post on Job Notice Boards.
 </li>
 </ul>
 
 
 
 
 
 Correspondence
 
 
 <ul>
 <li>
 Send out all Regret and Hold letters.
 </li>
 <li>
 Initiate and administer Reference Checks.
 </li>
 <li>
 Keep updated Recruitment Checklist for candidates.
 </li>
 </ul>
 
 
 
 
 
 Job Descriptions and Employee Specifications
 
 
 <ul>
 <li>
 Ensure that a Job Description and Employee Specification (Competency Profiles) is available for each position in the hotel, and that they are updated on regular basis.
 </li>
 </ul>
 
 
 
 
 
 Recruitment Agencies
 
 
 <ul>
 <li>
 Keep up to date file for potential recruitment agencies abroad.
 </li>
 <li>
 Stay in contact with potential agencies, and update the Director of Human Resources a of any potential changes or developments.
 </li>
 </ul>
 
 
 
 
 
 Internet Recruitment
 
 
 <ul>
 <li>
 Administer the on-line database.
 </li>
 </ul>
 
 
 
 
 
 Internal Transfers
 
 
 <ul>
 <li>
 Keep updated Succession Planners on file, in order to advice the Director of Human Resources on internal applicants.
 </li>
 <li>
 Assist Director of Human Resources in coordinating internal and external transfers.
 </li>
 </ul>
 
 
 
 
 
 General
 
 
 <ul>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
 </li>
 <li>
 To report for duty punctually wearing the correct uniform and name badge at all times.
 </li>
 <li>
 To maintain a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 To maintain a good rapport and working relationship with staff in the department colleagues and all other departments.
 </li>
 <li>
 To attend and contribute to all staff meetings Departmental and other related activities.
 </li>
 <li>
 To fully support the Departmental Training Function in the Department assigned.
 </li>
 <li>
 To undertake any reasonable tasks and secondary duties as assigned by Director of Human Resources.
 </li>
 <li>
 To respond to any changes in Communications function as dictated by the market and the hotel.
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control.
 </li>
 <li>
 To have a complete understanding of the Human Resources section in the Operations Manual and Policies &amp; Procedures.
 </li>
 <li>
 To provide courteous and professional service at all times.
 </li>
 <li>
 To attend all meetings as required by the Cluster Director of Human Resources
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Diploma in HR Management, Hospitality/Tourism, or equivalent.
 </li>
 <li>
 At least 2 years of experience in HR Manager position in similar property
 </li>
 <li>
 Strong leadership, interpersonal, and problem-solving skills
 </li>
 <li>
 Ability to work under pressure and foster a positive work environment
 </li>
 <li>
 Deep understanding on Saudi Labor Law and other permits/compliances
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT:
 
 
 <ul>
 <li>
 Wellness Destination Resort located in Shura Island.
 </li>
 <li>
 Working Indoor and Outdoor as required
 </li>
 </ul>
 
 
</div>

Human Resource Manager

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 
 
 
 <ul>
 <li>
 As Spa Receptionist at Miraval The Red Sea, your main role is the first point of contact for guests seeking a transformative wellness experience.
 </li>
 <li>
 This role plays a crucial part in ensuring the smooth and efficient operation of the spa by providing exceptional customer service and maintaining a welcoming and calming environment.
 </li>
 <li>
 The Spa Receptionist will be knowledgeable about all spa treatments, retail products, and services offered throughout the resort, actively contributing to the guest experience.
 </li>
 <li>
 The Spa Receptionist will also support in generating and maximizing revenue through mindful upselling and cross-selling of retail products and services in alignment with guest needs.
 </li>
 </ul>
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 :
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Spa Receptionist you will need to:
 
 
 
 
 
 
 Guest Reception &amp; Support:
 
 
 <ul>
 <li>
 Greet and welcome guests with warmth and professionalism, offering them information about available spa treatments, wellness programs, and fitness services at Miraval The Red Sea.
 </li>
 <li>
 Manage guest bookings and scheduling, ensuring appointments are accurately coordinated for spa treatments, fitness programs, and wellness services.
 </li>
 <li>
 Provide guests with detailed information about retail products used in treatments and offer recommendations based on their personal preferences.
 </li>
 <li>
 Ensure a seamless check-in and check-out process, managing payments and assisting with any guest inquiries.
 </li>
 <li>
 Foster a calm and welcoming atmosphere, ensuring guests feel relaxed and supported from the moment they arrive.
 </li>
 <li>
 Assist in tracking guest preferences, ensuring that their needs and experiences are consistently met.
 </li>
 </ul>
 
 
 
 
 
 Operational Support &amp; Flexibility:
 
 
 <ul>
 <li>
 Support the daily operations of Life in Balance Spa, ensuring that the reception area is well-organized and operates efficiently.
 </li>
 <li>
 Provide operational support in the Body Mindfulness Center, Aquatic Center, or Serenity Center as needed, ensuring that all wellness spaces align with Miraval&rsquo;s commitment to mindful living and holistic wellness.
 </li>
 <li>
 Assist in maintaining inventory of retail products and spa supplies, ensuring product availability and cleanliness of the spa and wellness areas.
 </li>
 <li>
 Be flexible and adapt to guest flow and operational needs across all areas of the resort, supporting a seamless guest experience.
 </li>
 </ul>
 
 
 
 
 
 Cashiering, Reporting &amp; Inventory Assistance
 
 
 <ul>
 <li>
 Handle guest transactions including
 
 cash, card, and POS payments
 
 with accuracy and professionalism.
 </li>
 <li>
 Complete
 
 end-of-day reports
 
 , handovers, and daily financial summaries as per resort procedures.
 </li>
 <li>
 Assist with inventory checks and stock management of wellness and retail items at the reception area.
 </li>
 <li>
 Monitor and record retail sales, updating systems and communicating stock needs as required.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation &amp; Upselling:
 
 
 <ul>
 <li>
 
 Maximize revenue
 
 by actively and mindfully
 
 upselling and cross-selling
 
 retail products, spa services, fitness programs, and wellness offerings.
 </li>
 <li>
 Ensure that guests are aware of
 
 additional services
 
 such as
 
 personal training
 
 ,
 
 fitness classes
 
 ,
 
 spa upgrades
 
 , and offering them as part of a holistic wellness experience.
 </li>
 <li>
 Promote
 
 retail products
 
 used in treatments and recommend products based on guest preferences, needs, and wellness goals.
 </li>
 <li>
 Ensure that upselling and cross-selling are done in a thoughtful, guest-focused manner, ensuring that all suggestions align with the guests&rsquo; wellness objectives.
 </li>
 </ul>
 
 
 
 
 
 Guest Engagement &amp; Emotional Connection:
 
 
 <ul>
 <li>
 Build positive relationships with guests, ensuring that each interaction is attentive, welcoming, and personalized to their individual wellness journey.
 </li>
 <li>
 Provide emotional support by offering mindful, calming interactions, creating a sense of peace and ease for guests before and after their spa experiences.
 </li>
 <li>
 Ensure that guests are aware of all wellness programs available to them, including fitness classes, spa treatments, and any additional offerings that enhance their Miraval experience.
 </li>
 <li>
 Help guests feel comfortable and empowered, offering them the opportunity to connect with their wellness goals while on their journey at Miraval The Red Sea.
 </li>
 </ul>
 
 
 
 
 
 Team Collaboration &amp; Support:
 
 
 <ul>
 <li>
 Collaborate with other team members, including spa therapists, fitness instructors, and wellness professionals, to ensure all guests have a seamless and integrated experience across the resort.
 </li>
 <li>
 Communicate with the Head of Scheduling and the spa team regarding guest feedback, bookings, and operational needs to improve overall service delivery.
 </li>
 <li>
 Actively contribute to creating a supportive team environment, where all members feel empowered to contribute to the guest experience.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operational Excellence:
 
 
 <ul>
 <li>
 Manage guest appointments, ensuring accurate scheduling and reducing errors.
 </li>
 <li>
 Assist with administrative duties such as guest record management, inventory tracking, and the preparation of reports related to bookings and sales.
 </li>
 <li>
 Maintain an organized and efficient reception area, ensuring the space is always clean and welcoming for guests.
 </li>
 <li>
 Ensure all spa treatments, wellness services, and retail products are accurately recorded in the system, ensuring smooth operational flow.
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience in a spa receptionist or guest services role within a luxury wellness resort or hospitality setting.
 </li>
 <li>
 Knowledge of retail products, including skincare and wellness products, with the ability to explain their benefits and incorporate them into spa treatments and guest recommendations.
 </li>
 <li>
 Experience in booking systems and managing appointments efficiently.
 </li>
 <li>
 Proficiency in English (knowledge of Arabic is a plus).
 </li>
 <li>
 Strong customer service and communication skills, with a passion for wellness and mindfulness.
 </li>
 <li>
 Experience with upselling and cross-selling services and retail products in a luxury setting.
 </li>
 <li>
 Exceptional communication skills, with the ability to engage with guests and provide clear recommendations for treatments and retail products.
 </li>
 <li>
 Strong organizational skills, with the ability to manage multiple tasks and guest needs efficiently.
 </li>
 <li>
 Ability to adapt to operational needs, providing support in different wellness centers as required.
 </li>
 <li>
 Empathetic and responsive to guest needs, offering a mindful and supportive environment.
 </li>
 <li>
 Ability to work collaboratively with the spa team, fitness instructors, and wellness professionals.
 </li>
 <li>
 Proficiency with digital tools for scheduling, guest management, and communication.
 </li>
 <li>
 Ability to model mindfulness and integrate it into daily interactions with guests and staff.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 PHYSICAL DEMANDS (IF ANY)
 
 
 
 <ul>
 <li>
 As described in qualifications
 </li>
 </ul>
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 
 <ul>
 <li>
 Indoor and outdoor as needed
 </li>
 </ul>
 
 
</div>

Spa Receptionist

Career Land Center

<div><div><h3 class="jobSectionHeader">Exciting Opportunity!
</h3>We are seeking a skilled and professional Spa Therapist to join a luxury spa in Riyadh, Saudi Arabia. The ideal candidate will be responsible for providing high-quality spa treatments, ensuring exceptional customer service, and creating a relaxing and rejuvenating experience for guests.
<h3 class="jobSectionHeader">Key Responsibilities:
</h3><ul><li>Perform a variety of spa treatments, including massages, facials, body treatments, and other wellness therapies.
</li><li>Assess guest needs and recommend suitable treatments based on individual requirements.
</li><li>Maintain a high standard of hygiene and cleanliness within the treatment rooms and spa facilities.
</li><li>Ensure guest comfort and satisfaction throughout their spa experience.
</li><li>Educate clients on available spa services, products, and post-treatment care.
</li><li>Uphold spa protocols and industry best practices to deliver consistent and professional services.
</li><li>Assist in promoting spa services and products to maximize revenue.
</li><li>Keep up to date with industry trends and advancements in spa treatments and wellness therapies.
</li><li>Adhere to company policies, health, and safety regulations.
</li></ul><h3 class="jobSectionHeader">Qualifications &amp; Skills:
</h3><ul><li>Proven experience as a Spa Therapist , Massage Therapist, or a related role in a luxury spa or wellness center.
</li><li>Certified in massage therapy, body treatments.
</li><li>Strong knowledge of various massage techniques, body treatments, and skincare therapies.
</li><li>Excellent customer service and interpersonal skills.
</li><li>Professional appearance, demeanor, and communication abilities.
</li><li>Ability to work in a fast-paced, multicultural environment.
</li><li>Fluency in English is required; knowledge of Arabic or other languages is a plus.
</li></ul><h3 class="jobSectionHeader">Benefits:
</h3><ul><li>Competitive salary package.
</li><li>Shared Accommodation provided
</li><li>Medical insurance.
</li></ul>How to Apply:
 
Interested candidates can submit their CV and work portfolio</div></div>

Massage Therapist

six senses

<div>As SPA &amp; Wellness Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.
Duties and Responsibilities
 
As SPA &amp; Wellness Manager, I will assume full responsibility for the efficient and effective implementation of Wellness throughout the resort, working side by side with HOD&rsquo;s, especially on the offerings in the Spa and Fitness facilities to provide exceptional product and service within brand operating standards. 
The duties and responsibilities will include:<ul><li>
Keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.</li><li>
Continually focus on the rejuvenation of the health and wellness experience.
</li><li>Wellness offerings, Spa treatments, exercise classes and fitness facilities and equipment will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.</li><li>
Arrange and conduct workshops and lectures for both hosts and guests on relevant health and wellness topics.
</li><li>Constant interaction with and provision of support to and communication with other departments is intrinsic to the smooth functioning of the operation.</li></ul>
Qualifications 
To execute the position of SPA &amp; Wellness Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:<ul><li>
Possess a minimum of a bachelor&rsquo;s degree in Wellness or Hotel Management, or closely related field. I also have the technical skills and at least five years&rsquo; experience in a luxury spas and wellness role within hospitality with proven results.</li><li>
Fluent in English.</li></ul>
The above is intended to provide an overview of the role and responsibilities for a Manager of Spa &amp; Wellness at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment. 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

SPA & Wellness Manager - Six Senses Amaala

<div>Company Description 
Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.
Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food &amp; Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.
This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you. 
Job Description 
The Role 
As Spa Supervisor, you will be at the heart of our wellness journey, supporting the Spa Manager in leading daily operations while being on the floor to guide, coach, and inspire the team. You will ensure treatments and services are delivered flawlessly, guests feel pampered from start to finish, and every detail reflects the SLS luxury-lifestyle spirit.
Key Responsibilities<ul><li>
Support the Spa Manager in supervising daily spa operations, ensuring smooth and efficient service flow.</li><li>
Lead by example on the floor, providing hands-on support and coaching to therapists and attendants.</li><li>
Deliver warm, professional, and personalized guest service, ensuring every guest leaves rejuvenated and inspired.</li><li>
Monitor treatment quality, service standards, and guest feedback to uphold excellence.</li><li>
Assist with scheduling, team rostering, and time management to balance operational needs and guest demand.</li><li>
Oversee cleanliness, hygiene, and safety standards throughout the spa facilities.</li><li>
Support retail sales, promotions, and wellness initiatives to drive revenue.</li><li>
Assist with onboarding and training new team members, embedding SLS service standards into daily practice.</li><li>
Handle guest concerns or service recovery with professionalism and creativity.</li><li>
Act as an ambassador of wellness across the property, reflecting the SLS ethos of style, luxury, and service.</li></ul> 

Qualifications 
<ul><li>
2&ndash;3 years&rsquo; experience in spa or wellness operations, ideally in a supervisory role within luxury hotels or resorts.</li><li>
Strong knowledge of spa treatments, products, and wellness standards.</li><li>
Excellent communication, leadership, and guest service skills.</li><li>
Organized, proactive, and attentive to detail.</li><li>
Fluent in English; Arabic is an advantage.</li><li>
Passion for wellness, beauty, and delivering exceptional guest experiences.</li></ul> 

Additional Information 
.</div>

Spa Supervisor

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