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cluster revenue manager mea based

Plaza Premium Group

<div>
 
 
 About the Company
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 Our promise to you:
 
 
 
 
 
 -We will respect and value your background and perspectives
 
 
 -We will work together with integrity
 
 
 -We will share our incredible pride for job, company, and industry
 
 
 
 
 
 What we ask of you:
 
 
 
 
 
 -Bring passion to all that you do
 
 
 -Listen, move fast and think innovatively
 
 
 -Speak up, have ideas, and share them
 
 
 -Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 Who we are:
 
 
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.
 
 
 
 
 
 With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 About the job
 
 
 
 JOB SCOPE :
 
 
 
 The Revenue Manager for MEA is responsible for overseeing revenue management and distribution strategies across multiple hotel properties in these key markets. The primary goal is to maximize revenue, drive profitability, and ensure operational efficiency by improving key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates while tailoring approaches for MEA region.
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES :
 
 
 
 <ul>
 <li>
 Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels in MEA, considering each property&rsquo;s unique positioning.
 </li>
 <li>
 Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly.
 </li>
 <li>
 Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution
 </li>
 <li>
 Daily pick-up analysis, strategy adjustments and reporting
 </li>
 <li>
 Set and adjust pricing across different markets and segments to drive revenue and profitability.
 </li>
 <li>
 Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies.
 </li>
 <li>
 Create and maintain a rolling demand calendar
 </li>
 <li>
 Ensure web site booking process is maintained up-to-date and functional
 </li>
 <li>
 Regularly check the input and the quality of data (segmentation, denials tracking, etc&hellip;) points
 </li>
 <li>
 Conduct quarterly property performance reviews and develop strategic and tactical action
 </li>
 <li>
 Prepare an outline for and support the annual revenue budget process
 </li>
 <li>
 Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc&hellip;)
 </li>
 <li>
 Maintain a rolling demand calendar reflecting peak periods, holidays (e.g., Ramadan, local festivities), and major events in MEA.
 </li>
 <li>
 Ensure that websites and booking processes for MEA hotels are up-to-date and compliant with local regulations and guest expectations (including language, currency, and region-specific promotions
 </li>
 <li>
 Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies. Build relationships with local tourism boards, industry associations, and commercial partners to identify new revenue opportunities
 </li>
 <li>
 Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities.
 </li>
 <li>
 Perform any other duties as may be assigned by the Management from time to time.
 </li>
 </ul>
 
 
 
 
 
 JOB REQUIREMENTS
 
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Hospitality Management, or related field.
 </li>
 <li>
 Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred.
 </li>
 <li>
 Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies.
 </li>
 <li>
 A strong command of both written and spoken English is required.
 </li>
 <li>
 Proficiency in Arabic language skills is a plus.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills, with sensitivity to cross cultural business contexts.
 </li>
 <li>
 Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis tools.
 </li>
 <li>
 Ability to work across MEA time zones and travel as required.
 </li>
 <li>
 Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment.
 </li>
 <li>
 Deep knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets used in this markets.
 </li>
 </ul>
</div>

Cluster Revenue Manager MEA- (Based In Muscat)

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
As Cluster Revenue Assistant Manager you will directly support the Revenue Manager on property with implementing the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality. Support in the hotel&rsquo;s annual budget and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS &amp; RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use. You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:<ul><li>
To prepare the weekly pick up report and various tracking reports. and assist with the weekly 3 months forecast for hotel rooms revenue by Market Segment.</li><li>
Assist with the monthly accurate rolling 12 months forecast for hotel rooms revenue by Market Segment.</li><li>
To assist with preparing for the weekly Revenue Meeting.</li><li>
Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.</li></ul> 

Qualifications 
<ul><li>
2 years reservations experience in the hospitality industry</li><li>
Familiar with the hotel operations, available technology (PMS &amp; RMS) and all distribution channels.</li><li>
Understand the dynamics of regional &amp; local markets, as well as local competitors and events.</li></ul> 

Additional Information 
Reporting into Revenue Manager</div>

Cluster Revenue Assistant Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Support the Corporate, Government, and Wholesale market segments for the cluster.
 </li>
 <ul>
 <li>
 Manage own accounts secondary to the Cluster Director of Sales key accounts.
 </li>
 <li>
 Conduct a minimum of 40&ndash;50 sales calls per month, client entertainments, and site inspections.
 </li>
 <li>
 Record all activities in SFA or CRM.
 </li>
 <li>
 Support Sales Strategic Planning (SSP) of proactive sales team members.
 </li>
 <li>
 Help establish new client contacts and develop revenue potential from accounts.
 </li>
 </ul>
 <li>
 Support sales team management:
 </li>
 <ul>
 <li>
 Assist in setting objectives for sales team members and monitor performance.
 </li>
 <li>
 Ensure all new team members are oriented in MH brand strategy and positioning.
 </li>
 <li>
 Support coaching and training to develop team selling skills.
 </li>
 </ul>
 <li>
 General department operations:
 </li>
 <ul>
 <li>
 Maintain accurate reporting of business results and action plans.
 </li>
 <li>
 Ensure all team members are knowledgeable about products, promotions, and competitor offerings.
 </li>
 <li>
 Assist in operational budget adherence and cost control.
 </li>
 <li>
 Participate in client familiarization trips, site inspections, and sales trips as required.
 </li>
 <li>
 Support creation of packages and promotions for low occupancy periods.
 </li>
 <li>
 Collaborate with operations to ensure accurate delivery of guest experiences.
 </li>
 <li>
 Assist in upselling and cross-selling opportunities.
 </li>
 <li>
 Ensure efficient administration and documentation.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree.
 
 
 Additional Information
 
 
 
 WHY THIS JOB EXISTS
 
 
 
 To serve the needs of the business, our guests and our colleagues by leading all sales activities in the leisure segment for the Anantara cluster sales team, achieving revenue targets, and growing and developing a loyal customer base on behalf of the hotel. To assist the Cluster Director of Sales in driving revenue across the Anantara Al Jabal Al Akhdar Resort, Al Baleed Resort Salalah by Anantara, and Tivoli La Vie Muscat Hotel &amp; Residences cluster by managing key accounts, supporting the sales team, and achieving revenue targets, ensuring brand standards are upheld.
 
 
 
 How You Can Succeed In This Role
 
 
 
 <ul>
 <li>
 Collaboration:
 </li>
 <ul>
 <li>
 Project a professional image.
 </li>
 <li>
 Plan and prioritize work to meet targets.
 </li>
 <li>
 Support and supervise team members effectively.
 </li>
 <li>
 Communicate professionally in English.
 </li>
 <li>
 Demonstrate financial literacy and understanding of business metrics.
 </li>
 </ul>
 <li>
 Working with Others:
 </li>
 <ul>
 <li>
 Anticipate and exceed needs of customers and colleagues.
 </li>
 <li>
 Use initiative and good judgment.
 </li>
 <li>
 Act with professionalism and integrity.
 </li>
 </ul>
 <li>
 Taking Responsibility:
 </li>
 <ul>
 <li>
 Conduct business honestly and fairly; maintain confidentiality.
 </li>
 <li>
 Prioritize workload, be organized, and pay attention to detail.
 </li>
 <li>
 Work independently while maintaining a positive attitude.
 </li>
 </ul>
 <li>
 Delivering Results:
 </li>
 <ul>
 <li>
 Commit to achieving performance standards.
 </li>
 <li>
 Continuously develop professional skills.
 </li>
 <li>
 Perform tasks in line with policies and procedures.
 </li>
 <li>
 Provide top-quality experiences for guests.
 </li>
 </ul>
 </ul>
</div>

Cluster Assistant Director of Sales

Hilton

<div>Cluster Chief Steward
A Cluster Chief Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines. 
What will I be doing? 
As a Cluster Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Run the Back of House Department efficiently and to consistent high standards</li><li>
Manage, train and develop the Back of House team</li><li>
Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed</li><li>
Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements</li><li>
Oversee the cleanliness of all food and beverage outlets and the Team Restaurant</li><li>
Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements</li><li>
Identify and develop new revenue opportunities</li><li>
Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders</li><li>
Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements</li><li>
Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager</li><li>
Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual</li><li>
Assist in the location, movement and storage of operational equipment</li><li>
Assist in the stock take of equipment and other items as required</li><li>
Work with all departments to ensure items that are required for service are available when needed</li><li>
Ensure team members adhere to all Health and Safety and Hygiene Regulations</li><li>
Carry out any other reasonable task set by the Hotel's Management</li></ul>
What are we looking for? 
A Cluster Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good organisational and planning skills</li><li>
Good communication skills</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li><li>
Flexibility to respond to a range of various work situations</li><li>
A passion for building excellent relationships with colleagues</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
A high school certificate or equivalent and any other related qualifications</li><li>
Previous experience in supervisory role</li><li>
Experience in hotel / leisure industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Chief Steward

Kingdom World Trading SPC

We are seeking an experienced Red Hat OpenShift ContainerPlatform Administrator (OCPAdministrator) to manage, operate, secure, and optimize our OpenShift Container Platformrunning on bare-metal infrastructure. The resource will be responsible for Day-0, Day-1, andDay-2 operations, including installation, upgrades, patching, cluster reliability, observability,troubleshooting, and automation.2. This role requires strong expertise in Linux, Kubernetes, container orchestration, networking,storage, observability, security hardening, and capability to work with mission-criticalenvironments3. Responsible for handling the calls/ queries and provide IT Infrastructure technical support tovarious projectsPrincipal AccountabilitiesSrNoScope Of Work11. Experience Required:5&ndash;10 years (Minimum 3 years in RedHat OpenShift)2. Key Responsibilities2.1 Platform Administration (Day-to-Day Operations)<ul><li>Manage and administer Red Hat OpenShift v4.x on Bare-Metal</li><li>Monitor cluster health, nodes, pods, resources, ETCD, operators</li><li>Perform ongoing OCP maintenance, tuning, and capacity optimization</li><li>Perform node reprovisioning, scaling, autoscaling, drain/cordon operations</li><li>Manage Infra nodes, Master nodes, Worker nodes, storage, and networking</li></ul>components<ul><li>Support and onboard new applications onto the OpenShift environment</li></ul>2.2 Upgrades, Patching &amp; Lifecycle Management<ul><li>Execute end-to-end OpenShift upgrades (minor and major versions)</li><li>Apply OS patching for RHCOS nodes</li><li>Upgrade operators, registry, ingress, storage operators</li></ul>OfficialThis Document is classified as Official<ul><li>Manage cluster certificates, API/Ingress cert renewal</li><li>Validate upgrade plans in test clusters before production rollout</li></ul>2.3 Networking (OCP &amp; Bare-Metal)<ul><li>Manage cluster networking: OVN-K / Multus / SR-IOV</li><li>Troubleshoot Ingress, LoadBalancer, Routes, DNS, VIP issues</li><li>Work with VLANs, MTU, BGP, HAProxy/MetalLB setups</li><li>Support internal and external routing and firewalls</li></ul>2.4 Storage Management<ul><li>Manage and troubleshoot ODF / Ceph storage issues</li><li>Validate PVC/PV provisioning, StorageClasses, quotas</li><li>Handle persistent storage issues for stateful workloads</li></ul>2.5 Security, Compliance &amp; Governance<ul><li>Implement Pod Security Standards, NetworkPolicies, and Zero-Trust rules</li><li>Enforce CIS and Red Hat security baselines</li><li>Integrate image scanning tools (ACS, Trivy, Clair)</li><li>Manage secrets, vaults, RBAC, SSO/IAM integration</li><li>Ensure audit logs, compliance reports, and policy enforcement</li></ul>2.6 Monitoring, Logging &amp; Observability<ul><li>Configure and manage Prometheus, Alertmanager, Grafana dashboards</li><li>Maintain logging stack (EFK/ELK/Loki)</li><li>Create alerts, refine dashboards, analyze performance trends</li><li>Conduct periodic capacity planning</li></ul>2.7 Backup, Restore &amp; Disaster Recovery<ul><li>Manage ETCD backups, snapshot integrity, restore testing</li><li>Implement OADP/Velero-based application backup</li><li>Participate in DR planning, execution, and drills</li></ul>2.8 CI/CD &amp; DevOps Integration<ul><li>Support Tekton pipelines</li><li>Integrate GitOps platforms (ArgoCD, Flux)</li><li>Manage image registries (Quay / internal registry)</li><li>Tagging, automation, pipeline security</li></ul>2.9 Documentation &amp; Governance<ul><li>Create and maintain SOPs, runbooks, architecture diagrams</li><li>Maintain change records as per ITIL processes</li><li>Prepare RCA for major incidents</li><li>Participate in weekly status reporting and governance meetings</li></ul>OfficialThis Document is classified as Official3. Required Skills &amp; CompetenciesTechnical Skills (Mandatory)<ul><li>Expertise in Red Hat OpenShift 4.x, ODF/Ceph</li><li>Strong Linux (RHEL) administration</li><li>Kubernetes &amp; container fundamentals</li><li>Bare-metal provisioning &amp; OS deployment knowledge</li><li>Networking: DNS, Load Balancers, HAProxy, Firewalls, TCP/IP</li><li>YAML, Helm, Kustomize</li><li>GitOps (ArgoCD/Tekton)</li><li>Prometheus, Grafana, Alertmanager</li><li>CI/CD fundamentals</li><li>Registry management (Quay or equivalent)</li></ul>Preferred Skills<ul><li>Red Hat Advanced Cluster Security (ACS)</li><li>Experience with Multus/SR-IOV</li><li>Ansible automation</li><li>Knowledge of cloud platforms (AWS/Azure/GCP)</li><li>Strong troubleshooting skills across layers (App, Pod, Node, Infra)</li></ul>4. Certifications Required (or strongly preferred)<ul><li>Red Hat Certified Specialist in OpenShift Administration (EX280) &ndash; Mandatory</li><li>RHCE / RHCA &ndash; Preferred</li><li>Kubernetes CKA/CKAD &ndash; Advantage</li><li>Red Hat OpenShift Specialist certifications (ODF, ACS)</li></ul>5. Experience Requirements<ul><li>5&ndash;10 years in Linux/Infrastructure/Container platforms</li><li>Minimum 3 years hands-on experience with OpenShift 4.x</li><li>Must have managed at least one large-scale production OCP cluster</li><li>Prefer candidates with experience in bare-metal or on-prem installations</li></ul>6. Soft Skills &amp; Behavioral Competencies<ul><li>Ability to work under pressure in mission-critical environments</li><li>Strong documentation and communication skills</li><li>Problem-solving and analytical skills</li><li>Ability to collaborate with DevOps, Networking, Security, and Application teams</li><li>Self-driven and proactive</li><li>ITIL process awareness (Incidents, Changes, Problem Management)</li></ul>7. Roles &amp; Responsibilities SummaryArea ResponsibilityOfficialThis Document is classified as OfficialCluster Administration Daily checks, node management, operator healthUpgrades OpenShift, RHCOS, operators, registry, security patchesSecurity RBAC, NetworkPolicies, scanners, CIS hardeningNetworking Routes, Ingress, DNS, VIPs, LB, MultusStorage ODF/Ceph management, PVC/PV troubleshootingMonitoring Dashboards, alerts, capacity analysisDR Backup/restore, Velero, ETCD snapshotsAutomation Ansible, GitOps, YAML templatingDocumentation Runbooks, RCA, architecture diagramsSupport Incident management, L2/L3 escalation8. Education Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science / IT / Engineering</li><li>Equivalent experience with strong technical exposure will also be considered</li></ul>9. Work Pattern &amp; Availability<ul><li>9 x 5</li><li>Must support during weekends if required</li></ul>10. Additional Information<ul><li>Candidates will undergo technical screening, practical scenario evaluation, and</li></ul>hands-on assessment related to OpenShift troubleshooting, YAML creation, and clusteroperations.<ul><li>Prior work in regulated environments (banking, telecom, government, etc.) is a plus.</li></ul>Job Type: Full-timePay: RO800.000 - RO1,300.000 per month

Red Hat OpenShift Container Platform System Administrator

Minor Hotels

<div>
 
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 Please note that this is not an exhaustive list. Cluster Graphic Designers are expected to continually find ways to improve creative output and support the cluster&rsquo;s business goals. Key responsibilities include:
 
 
 
 <ul>
 <li>
 Develop high-quality, brand-aligned creative assets for all cluster properties, including
 
 print, digital, social media, and operational materials
 
 .
 </li>
 <li>
 Demonstrate excellent proficiency in
 
 Adobe Photoshop CC, Illustrator CC, InDesign CC
 
 , and other design software; developing skills in
 
 HTML/Dreamweaver
 
 and
 
 Adobe Premiere Pro
 
 for video editing.
 </li>
 <li>
 Translate cluster-wide marketing strategy and brand positioning into visually compelling creative work.
 </li>
 <li>
 Maintain up-to-date knowledge of hotel products, services, rates, competitor activity, and industry trends.
 </li>
 <li>
 Track and manage creative projects using organized systems to ensure deadlines, productivity, and quality standards are met.
 </li>
 <li>
 Ensure design briefs are complete, accurate, and adhere to
 
 graphic design SOPs
 
 , avoiding wasted resources and time.
 </li>
 <li>
 Support Cluster Marketing Leader in regional events, campaigns, and on-property creative projects.
 </li>
 <li>
 Maintain, improve, and organize cluster-wide image and media libraries, including photography, video, and digital assets.
 </li>
 <li>
 Provide photography and creative support for property promotions, internal events, and guest experiences.
 </li>
 <li>
 Maintain stock photography library and ensure all usage rights are correctly documented.
 </li>
 <li>
 Maintain printer and translation provider databases; assess performance and update quarterly.
 </li>
 <li>
 Support cluster social media initiatives with high-quality, brand-consistent visuals.
 </li>
 <li>
 Assist in the creation of email campaigns, web banners, and other digital materials.
 </li>
 <li>
 Coordinate translations and follow-up with procurement for print deliveries.
 </li>
 <li>
 Conduct quality checks on all materials and maintain a reference archive.
 </li>
 <li>
 Ensure all digital artwork is systematically stored and backed up regularly.
 </li>
 <li>
 Collaborate with operational teams (F&amp;B, Spa, etc.) to ensure creative materials meet business needs.
 </li>
 <li>
 Actively participate in client familiarization trips, events, and activations as needed.
 </li>
 <li>
 Maintain accurate departmental records, including briefs, reports, and supplier communications.
 </li>
 <li>
 Take ownership of personal development in creative software, photography, videography, and social media.
 </li>
 <li>
 Apply cost-conscious solutions while maintaining luxury brand quality.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Batchelor's Degree
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 WHY THIS JOB EXISTS &ndash; Cluster Graphic Designer
 
 
 
 
 
 To serve the needs of the business, our guests, and our colleagues by managing and coordinating all
 
 creative design and visual branding
 
 for the
 
 Anantara Al Jabal Al Akhdar Resort
 
 , and
 
 Tivoli La Vie Muscat Hotel &amp; Residences
 
 .
 
 
 
 
 This includes developing and executing visually engaging marketing creatives across all properties, ensuring brand consistency and adherence to corporate visual identity standards. The role encompasses the creation of print, digital, social media, and operational design materials, and maintaining relationships with media houses, translation providers, and printing companies.
 
 
 
 
 The position ensures that the cluster&rsquo;s resorts consistently deliver a high-quality, visually cohesive brand experience across all guest touchpoints. The role has a unique opportunity to drive the application of bilingual (English/Arabic) design standards while supporting luxury positioning across all properties.
 
 
 
 
 Additional responsibilities may be assigned by the
 
 Cluster Director of Marketing &amp; Communications
 
 .
 
 
 
 
 At Minor Hotels, we are proud to represent our hotels and our country to guests from all over the world. We treat our guests and colleagues with respect and work together to deliver the highest quality of service.
 
 
 
</div>

Cluster Graphic Designer

Beyond ONE

<div>
 
 We don&rsquo;t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.
 
 
 
 
 
 Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We&rsquo;re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience&mdash;subscribe once, source from many, and only pay for what you actually use.
 
 
 
 
 
 Since being founded in 2021, we&rsquo;ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE.
 
 
 
 
 
 To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.
 
 
 
 
 
 Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.
 
 
 
 
 
 
 Why this role matters
 
 :
 
 
 
 
 
 As Technical Operations Manager, you will lead the end-to-end operations of our Intelligent Network (IN), Value-Added Services (VAS), and Online Charging Systems (OCS) &mdash; the core platforms driving FRiENDi&rsquo;s customer experience and revenue performance. Integration with host operator(s) for services such as Data, Voice, and SMS &mdash; and ensuring the reliability of these connections &mdash; is a critical focus of this role. You will manage system &amp; application reliability, product enablement, SIM/eSIM and voucher lifecycles, vendor coordination, and compliance with local regulatory requirements. This cross-functional leadership role ensures that our digital and telecom services remain stable, secure, and continuously optimized &mdash; serving as the bridge between technical operations, vendors, and government agencies.
 
 
 
 
 
 
 What success looks like
 
 :
 
 
 
 
 
 In your first year, you will:
 
 <ul>
 <li>
 Maintain exceptional platform uptime and operational reliability across IN, VAS, and OCS.
 </li>
 <li>
 Ensure 100% uptime for all integrations with host operator(s) in Oman.
 </li>
 <li>
 Implement structured KPI dashboards and reporting processes to track service performance, uptime, and SLA compliance.
 </li>
 <li>
 Lead accurate and timely management of SIM/eSIM orders and voucher lifecycles, ensuring 100% system and HLR synchronization.
 </li>
 <li>
 Strengthen vendor management workflows, ensuring all partners meet FRiENDi Oman&rsquo;s technical and performance expectations.
 </li>
 <li>
 Serve as FRiENDi&rsquo;s focal point for external bodies and agencies (such as the Royal Oman Police, Public Prosecution, and telecom regulators).
 </li>
 <li>
 Deliver timely reporting, audit readiness, and zero non-compliance against legal and regulatory obligations.
 </li>
 <li>
 Foster a high-performance operations team culture focused on accountability and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Why this is for you
 
 :
 
 
 
 
 
 If you're keen to lead complex telco operations, ensure national-scale availability of services, and collaborate with multiple stakeholders across commercial, regulatory, and technical domains &mdash; this is your calling. We&rsquo;re looking for someone unafraid to own outcomes, engineer continuity, and shape operations that underpin millions of customer journeys.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 In this role, you will:
 
 <ul>
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 Lead day-to-day operations of FRiENDi Oman&rsquo;s IN, VAS, and OCS platforms, ensuring high availability and reliability.
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 Collaborate with the host MNO to maintain end-to-end service integration across Data, Voice, and SMS.
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 <li>
 Manage SIM/eSIM and voucher lifecycle processes, ensuring accurate synchronization with internal systems and HLR.
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 Monitor platform performance using tools like Grafana or Zabbix, and resolve incidents through root cause analysis and escalation management.
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 Track and report operational KPIs related to uptime, SLA compliance, and service quality.
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 Coordinate with vendors, internal teams, and regulatory bodies to meet technical, legal, and performance standards.
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 Support audit readiness, compliance procedures, and operational governance across all technical domains.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Attributes
 
 
 
 We&rsquo;re seeking someone who embodies the following:
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Telecommunications, Computer Science, or a related technical field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 6-10 years in IN, VAS, or OCS platforms
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 Strong experience in managing MNO integration, SIM/eSIM, and real-time service platforms.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 
 
 Must-haves:
 
 
 <ul>
 <li>
 Strong knowledge of telecom service platforms including IN, OCS, VAS, SIM/eSIM, and voucher systems
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 Understanding of signaling protocols such as Diameter, CAMEL, and MAP
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 Hands-on experience with monitoring and observability tools such as Grafana, Zabbix, or Dynatrace
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 Proficiency in Linux-based environments for troubleshooting and analysis
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 Proven track record in incident response, SLA management, and service performance reporting
 </li>
 </ul>
 
 
 
 
 
 Nice-to-haves:
 
 
 <ul>
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 Certifications such as ITIL, PMP/Prince2, or similar.
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 Exposure to cloud-native telecom stacks and automation tools.
 </li>
 </ul>
 
 
 
 
 
 Unique Attributes
 
 
 <ul>
 <li>
 Thrives in fast-paced, SLA-driven environments with high service reliability requirements.
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 Strong stakeholder management skills&mdash;able to work across vendors, regulators, and internal domains.
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 Detail-oriented with strong documentation, reporting, and audit-readiness practices.
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 Team player with leadership ability and a hands-on approach to complex technical challenges.
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 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging &amp; meaningful work that will help build and strengthen your expertise.
 </li>
 <li>
 Hybrid work environment - flexibility to work from home 2 days a week in the UAE &amp; Pakistan.
 </li>
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 Healthcare and other local benefits offered in market.
 </li>
 </ul>
 
 
 
 
 By submitting your application, you acknowledge and consent to the use of Greenhouse &amp; BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at dataprivacy@beyond.one.
 
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Technology Operations Manager

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