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collections specialist

Alhodood Technologies

Job Summary:We are seeking a skilled and experienced Collections Executive with a strong background in Facility Management services. The ideal candidate will be responsible for managing outstanding payments, following up with clients, and ensuring timely collections. Fluency in Tagalog and English is essential for effective communication with clients and internal teams.Key Responsibilities:<ul><li>Manage and follow up on outstanding client payments in a professional and timely manner.</li><li>Coordinate with clients via phone, email, and visits to ensure payment collection.</li><li>Maintain accurate records of all collection activities.</li><li>Collaborate with internal departments (e.g., finance, operations) to resolve billing issues.</li><li>Prepare regular reports on collection status and aging analysis.</li><li>Handle disputes or payment issues diplomatically to maintain client relationships.</li><li>Ensure compliance with company policies and legal requirements during the collection process.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in collections, specifically in the Facility Management sector.</li><li>Fluent in Tagalog and English &ndash; both written and verbal communication.</li><li>Strong negotiation and interpersonal skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Good knowledge of MS Office and ERP systems is a plus.</li><li>Strong attention to detail and organizational skills.</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED8,000.00 per month

Collections Specialist - Facility Management Services (Tagalog Speakers)

Citi

<div>What you&rsquo;ll do
This position is in Collections under Citi UAE Wealth Operations, and the role is to assist the Collections Controls Manager to manage the key areas of controls and must be knowledgeable about relevant regulations and policies and must adhere to them in all aspects of the work. Dedicated to monitoring and controlling activities with a strong background on collection processes and highly experienced in transactional activities. Execute an extensive range of collection controls for activities performed by internal teams and vendors. The overall objective is to apply a broad knowledge of Citi&rsquo;s products, services, and procedures to efficiently monitor collections service. Agent must adhere to relevant regulations and policies in all aspects of the work. Perform the required controls in line with requirements stipulated in MCA and internal operational procedures ensuring that deadlines are met, especially on ensuring all phone conversations are recorded.<ul><li>Ensuring that all agents adhere to high call quality standards by performing vigorous call monitoring standards.</li><li>Follow-up on closure of breached items and timely escalation of delays to senior management</li><li>Full adherence to control standards framework ensuring transparency of process among business stakeholders.</li><li>Provide support on all risk mitigation related processes.</li><li>Provide support for to other administrative and customer service functions within the unit.</li><li>Act as a team player, take full ownership of managed processes and results, timely escalation of issues and potential breaches in targets with accurate background information and rationale.</li><li>Awareness and adherence to GCCFRP, Global consumer debt collections best practices and complaints policies and adherence to all CPR related to collections and ensure that the team is in line with all regulation by performing day 2 checks.</li><li>Active engagement in ongoing process improvement.</li><li>Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.</li><li>Fulfilling the clients&rsquo; necessities while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics.</li><li>Awareness and adherence to GCCFRP, Global consumer debt collections best practices and complaints policies.</li><li>Safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul>
What we&rsquo;ll need from you
Bachelors degree
2 years of experience in Collection
Being Responsible, Analytical, Proactive, Adaptation, Organized, Teamwork, Work Under Pressure, Results Oriented.
Innovation and generation of proposals. Ability to adjust quickly to changes and reprioritization in the market.
By joining Citi Dubai, you will not only be part of a business workplace with a hybrid working model (up to 2 days working at home per week). Discover more HERE.
Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Operations - Collections Default
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Job Family:
Core Collections
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Collections Analyst (UAE Nationals Only)

SCS Capital Financial Group

We are seeking an experienced female Debt Collection Officer with a strong background in dealing with banks and financial institutions. The ideal candidate will bring established professional relationships and proven expertise in recovery and restructuring processes.Key Responsibilities:<ul><li>Follow up with delinquent clients to ensure recovery of outstanding amounts.</li><li>Manage collection of files with banks and companies in line with approved policies.</li><li>Negotiate repayment plans and settlements that align with company and client interests.</li><li>Build and maintain strong relationships with banks and financial institutions to support collection activities.</li><li>Prepare timely reports on collections and ongoing cases.</li><li>Coordinate with the legal department on cases requiring legal action.</li></ul>Qualifications:<ul><li>Demonstrated experience in banking collections or debt recovery firms.</li><li>Established professional network with banks and companies.</li><li>Strong negotiation and persuasion skills.</li><li>Ability to handle multiple cases and work under pressure.</li><li>Proficiency in Arabic and English (spoken and written).</li></ul>What We Offer<ul><li>Competitive basic salary + performance-based commission.</li><li>Employment visa.</li><li>Medical insurance.</li><li>Professional work environment with career growth opportunities.</li></ul>To Apply, send your CV to careers@scscapitals.comJob Type: Full-timeLocation:<ul><li>Dubai (Preferred)</li></ul>

Debt Collection Officer (Female Candidates Only)

bankfab

<div><ul><div>Full-time</div><div></div><div>
Sub Division: Credit and Collections - Personal Banking</div><div>
Division: Group Credit</div></ul><div><div><div><div><h2 class="jobSectionHeader">
Company Description</h2></div><div><div>
Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.</div></div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
JOB PURPOSE:
The incumbent is responsible for handling collections legal cases, chq. Execution cases, Civil cases, cases against bank, liaising with collection teams for in-court settlements/ releasing cases, handling accountancy cases, assigned cases against the bank, attending different expert meetings, following up with law firms on case stages to minimize losses and maximize collections and cash recovery.
KEY ACCOUNTABILITIES:<ul><li>
Coordinating with law firm to for new cases assigned (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers.</li><li>
Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution&hellip;etc.).</li><li>
Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases.</li><li>
Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents.</li><li>
Attending expert meetings and whenever required and reviewing commentaries and memos.</li><li>
Ensuring updating the system and legal flags of all allocated cases.</li><li>
handling assigned cases against the bank and extending support whenever required.</li><li>
Ensuring original files retrieval and returns as per process and policy.</li><li>
Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution.</li><li>
Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable.</li><li>
 Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Qualifications</h2></div><div>
Minimum Qualification<ul><li>
Bachelor&rsquo;s degree.</li></ul>
Minimum Experience<ul><li>
Minimum 5 years of relevant experience in the banking sector</li></ul></div></div></div></div></div>

Officer- Collection Operations

Augur Middle East

ob Title: Credit Controller / Accounts ReceivableLocation: UAESalary Package: AED 5,000 &ndash; 6,000 per monthJob Type: Full-TimeJob Description: We are seeking an experienced and detail-oriented Credit Controller / Accounts Receivable professional to join our team. The ideal candidate will have a proven track record in managing receivables, ensuring timely collections, and maintaining strong client relationships.Key Responsibilities:<ul><li>Manage accounts receivable process and ensure timely collection of outstanding payments.</li><li>Reconcile customer accounts and resolve payment discrepancies.</li><li>Prepare regular reports on receivables and overdue accounts.</li><li>Follow up with clients via calls, emails, and visits where required.</li><li>Coordinate with sales and finance teams for account status updates.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience as a Credit Controller / Accounts Receivable.</li><li>Experience in pipes &amp; fittings, building materials, or manufacturing industries is mandatory.</li><li>Strong knowledge of credit control processes and accounting principles.</li><li>Excellent negotiation, communication, and analytical skills.</li><li>UAE Driving License is required.</li><li>Proficient in MS Office and ERP systems.</li></ul>Benefits:<ul><li>Competitive salary package: AED 5,000 &ndash; 6,000.</li><li>Additional benefits as per UAE Labor Law.</li></ul>How to Apply: If you meet the above criteria, please submit your updated CV through Indeed with the subject line &quot;Credit Controller &ndash; UAE&quot; or mail to rasina.augur@gmail.comJob Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Credit Controller/ Accounts Receivable

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC Location: Dubai, UAE Salary: Up to AED 3,000/month Gender: Female Only Employment Type: Full-time Join Date: ImmediateJob Description:We are looking for female candidates to join our team as Customer Care Executives. This role requires strong communication, negotiation, and sales skills. You will act as the liaison between customers and banks to help resolve their bank liabilities, negotiate settlements, and offer debt management solutions.Responsibilities:<ul><li>Speak with customers to understand their financial situation</li><li>Contact and negotiate with banks on behalf of customers for liability settlements or restructuring</li><li>Prepare and submit financial documentation to banks</li><li>Explain our debt management services to potential clients</li><li>Convert leads into sales and onboard clients</li><li>Follow up regularly with clients and banks for status updates</li><li>Maintain records and case status in CRM</li></ul>Requirements:<ul><li>Female candidate, currently based in UAE</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Basic understanding of banking products and liabilities (credit cards, loans, etc.)</li><li>Previous experience in customer service, collections, sales, or debt management preferred</li><li>Confident, responsible, and able to work independently</li><li>Ability to handle difficult conversations with professionalism</li></ul>What We Offer:<ul><li>Salary up to AED 3,000</li><li>Commission &amp; incentives based on performance</li><li>Growth opportunities within the company</li><li>Supportive work environment</li><li>Training provided on negotiation and financial restructuring</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthJob Types: Full-time, PermanentPay: Up to AED3,000.00 per monthJob Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

Female Customer Support Specialists

ORO24 DEVELOPMENTS LLC

Key Responsibilities:<ul><li>Generate and issue customer invoices in a timely and accurate manner.</li><li>Record and book customer payments and receipts into the accounting system.</li><li>Monitor and resolve reconcilable items and discrepancies in accounts.</li><li>Perform regular bank reconciliations to ensure accuracy of cash inflows.</li><li>Prepare and maintain accounts receivable reports and aging summaries.</li><li>Coordinate with the collections team for daily follow-ups and payment updates.</li><li>Calculate potential bad debts, highlight risks, and recommend write-offs where appropriate.</li><li>Implement and manage payment plans on the system, ensuring correct mapping and follow-up.</li><li>Support in monthly and year-end closing processes and audits as required.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in accounting, Finance, or a related field.</li><li>Minimum 2&ndash;3 years of relevant experience in accounts receivable</li><li>Strong understanding of revenue recognition, bad debt provisions, and financial reporting.</li><li>Proficiency in accounting software.</li><li>Excellent communication and coordination skills, especially with internal collection teams.</li><li>High attention to detail, analytical mindset, and strong organizational skills.</li></ul>Why Work with us !At ORO24, we pride ourselves on a multicultural, fun and talented team of people. You will have a chance to work with a visionary leader, passionately driven colleagues and a highly entrepreneurial leadership team. Ideas, innovations, challenges, extraordinary, it is all in your day to day. You will work in a modern, stylish and beautiful office designed to offer an exceptional work environment for our stars to shine. All work and no play makes anyone a dull person, so we play music throughout the office - why not enjoy while we work on our goals? The ORO24 office also offers you a state-of-the-art gym- to get those pre/post office workouts in without an additional trip to the gym. A library and an in-house cafe with subsidized meals and an excellent barista that makes someone amazing brews are just some of the other amazing features of our office. Besides this, we have an in-house nurse who does regular wellness checks and referrals for all employees to ensure our awesome team is always in the peak of health. And last but not least, ORO24 is on a blazing path of success and if you decide to jump onboard with us, we guarantee you will be in for an excellent journey with us.Job Types: Full-time, PermanentPay: AED1.00 - AED2.00 per month

Accounts Receivable

Explore 520+ Collections specialist in Dubai this September. Find roles across top companies and apply now to boost your career.