business development manager Jobs in Mangaluru

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customer operations manager

manager - sales operations Jobs in Mangaluru

manager - sales operations

commercial operations manager

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Gurugram, Haryana, India; Bengaluru, Karnataka, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain, Operations Management, Finance, Business, a related field or equivalent practical experience.
 </li>
 <li>
 4 years of experience in multi-disciplined procurement, leading strategy development, execution and sourcing or a related function, or a related advanced degree.
 </li>
 <li>
 Experience with manual and online running Request for Information (RFIs) and Request for Proposal (RFPs).
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 4 years of experience in agreement management, or related procurement roles, overseeing the entire agreement life-cycle or procurement operations.
 </li>
 <li>
 Experience in collaborating with legal teams or external counsel for agreement drafting and review, and support in agreement negotiations, terms clarification, and issue resolution.
 </li>
 <li>
 Experience in managing agreement functions, and ensuring alignment with organizational standards.
 </li>
 <li>
 Experience in agreement management software to improve the management processes.
 </li>
 <li>
 Experience in developing standardized processes and workflows for agreement management with the knowledge of agreement management principles.
 
 
 </li>
 </ul>
 
 About the job
 
 The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support contract administration process including agreement stamping, signature, and closure and agreement metadata management.
 </li>
 <li>
 Monitor agreement compliance, obligations, and milestones throughout the duration.
 </li>
 <li>
 Identify and engage with external vendors or service providers to manage specific aspects of the process.
 </li>
 <li>
 Support development of standardized processes and workflows for agreement administration and management.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Commercial Operations Manager

Cushman & Wakefield

<div>
 
 Job Title
 
 
 
 Executive - Facility
 
 
 
 Job Description Summary
 
 
 
 
 Job Description
 
 
 
 
 Job Title
 
 
 
 Facility Executive
 
 
 
 Department
 
 
 
 Facilities / Administration
 
 
 
 Reporting To
 
 
 
 Facility Manager / Sr. Manager &ndash; Operations
 
 
 
 Job Purpose
 
 
 
 To support day-to-day operations of the facility by ensuring smooth functioning of housekeeping, pantry, security, technical services, and vendor management while maintaining compliance, safety, and service quality.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise housekeeping, pantry, security, and technical teams for daily operations.
 </li>
 <li>
 Monitor AMC vendors for HVAC, DG, UPS, lifts, fire systems, and utilities.
 </li>
 <li>
 Ensure statutory compliance (CLRA, Fire NOC, PSARA, ESI/PF, etc.).
 </li>
 <li>
 Manage consumables, stock control, and pantry supplies.
 </li>
 <li>
 Support sustainability initiatives (energy saving, waste segregation, EPI tracking).
 </li>
 <li>
 Assist in budget preparation, vendor billing verification, and MIS/MMR reports.
 </li>
 <li>
 Act as first point of contact for employee workplace-related concerns.
 </li>
 <li>
 Maintain SLAs, KPIs, and escalate issues on time.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Knowledge of facility operations, housekeeping, and technical maintenance.
 </li>
 <li>
 Understanding of statutory &amp; compliance requirements.
 </li>
 <li>
 Vendor management &amp; negotiation skills.
 </li>
 <li>
 Strong communication, reporting, and MS Excel/Power BI knowledge preferred.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Graduate (preferred: Facility/Operations/Engineering background).
 </li>
 <li>
 2&ndash;5 years of facility management experience.
 </li>
 <li>
 Exposure to corporate offices, IT parks, labs, or commercial facilities.
 
 
 </li>
 </ul>
 INCO: &ldquo;Cushman &amp; Wakefield&rdquo;
</div>

Executive - Facility

AB InBev GCC India

<div>
 
 
 AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.
 
 
 
 
 
 
 
 Do You Dream Big?
 
 
 
 
 
 
 
 We Need You.
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 Job Title:
 
 
 Principal Analyst &ndash; GBS Commercial
 
 
 
 
 
 
 
 Location:
 
 
 Bangalore
 
 
 
 
 
 
 
 Reporting to:
 
 
 Manager-Marketing Insights
 
 
 
 
 
 
 
 1. Purpose of the role
 
 
 
 
 
 
 This is a role responsible for driving quality &amp; timely service delivery in Marketing Insights (Consumer and Shopper Insights) by collaboratively working with the offshore and in-country teams for all research studies and ad-hoc request support. The task is to create value through analytical projects combining deep category expertise and research knowledge.
 
 
 
 
 
 
 2. Key tasks &amp; accountabilities
 
 
 
 
 
 
 
 
 Design and drive solutions to business issue:
 
 
 
 <ul>
 <li>
 Leading the continuous brand tracking survey for all the reporting requirements
 </li>
 <li>
 Performing Deep dives for Business Issues: Connecting dots of various data sources - Brand Health, Panel, Social Media, Sales data from Nielsen etc.
 </li>
 <li>
 Perform Strategic/Special Projects: Projects run for meeting long terms goals which are not the usual tracking reports.
 </li>
 <li>
 Consolidation MKT &amp; Commercial: cross functional portfolio analytical projects (HH panel &ndash; Nielsen &ndash; Survey)
 </li>
 <li>
 Role to perform request execution, gather analysis / interpretation / learnings out of the data, share the data request output with Brand/Insights team &amp; close the Request.
 </li>
 <li>
 Requires analyst to investigate the hypothesis received from business by looking into various data sources such as Brand Health, Panel, Social Media, Sales data from Nielsen etc.
 </li>
 <li>
 Automation &amp; Process Transformation: Drive continuous improvement initiatives across Insights process. Drive standardization and automation of process to drive efficiencies
 </li>
 <li>
 Interpret and present data/reports in an easy to &lsquo;read and comprehend&rsquo; storytelling manner.
 </li>
 </ul>
 
 Devise long-term development strategies for brand health by benchmarking and creating best in class.
 
 
 
 
 
 
 
 Timeline Definition for Ad-hoc business issue:
 
 
 
 <ul>
 <li>
 Independently decide Time Estimation and Timeline Definition for every approved Request
 </li>
 <li>
 Responsible for communicating timelines to the Brand/Insights team
 </li>
 </ul>
 
 
 
 
 
 3. Qualifications, Experience, Skills
 
 
 
 
 
 
 
 Level of educational attainment required:
 
 
 <ul>
 <li>
 Graduate/Masters in the field of Business, Marketing, Analytics, or other equivalent degree or work experience
 </li>
 </ul>
 
 
 
 
 
 Previous work experience required:
 
 
 <ul>
 <li>
 5 years + of professional experience with prior experience in FMCG, Retail Insights &amp; analytics or consulting companies
 </li>
 <li>
 Ideal candidate should have right mix of Business Context, Data and Technology skills.
 </li>
 <li>
 Prior experience in managing and working with multiple data sources.
 </li>
 <li>
 5 years + with relevant experience in market research and analytics
 </li>
 <li>
 Experience in liaising with multiple vendors/agencies/stakeholders
 </li>
 </ul>
 
 
 
 
 
 Technical skills required:
 
 
 <ul>
 <li>
 Advanced MS Excel, PowerPoint (Must Have)
 </li>
 <li>
 Advanced Visual management: Power BI (Must Have)
 </li>
 <li>
 Statistical knowledge for deep diving data (Must Have)
 </li>
 <li>
 Python (Good To Have)
 </li>
 <li>
 SQL (Good To Have)
 </li>
 </ul>
 
 
 
 
 
 And above all of this, an undying love for beer!
 
 
 
 
 
 
 
 We dream big to create future with more cheers.
 
 
</div>

Principal Analyst

<div>
 
 AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.
 
 
 
 
 
 Do You Dream Big?
 
 
 
 
 
 We Need You.
 
 
 
 
 
 
 Job Title: Data Scientist
 
 
 
 
 
 
 
 Location: Bangalore
 
 
 
 
 
 
 
 Reporting to: Manager- Analytics/ Senior Manager-Analytics
 
 
 
 
 
 
 
 1. PURPOSE OF THE ROLE
 
 
 
 
 
 
 Contributing to the Data Science efforts of AB InBevʼs global non-commercial analytics capability of Supply Analytics. Candidate will be required to contribute and
 
 
 may also need to guide the DS team staffed on the area and assess the efforts required to scale and standardize the use of Data Science across multiple ABI markets
 
 
 
 
 
 
 2. KEY TASKS AND ACCOUNTABILITIES
 
 
 
 
 
 <ul>
 <li>
 Understand the business problem and translate that to an analytical problem; participate in the solution design process.
 </li>
 <li>
 Manage the full AI/ML lifecycle, including data preprocessing, feature engineering, model training, validation, deployment, and monitoring.
 </li>
 <li>
 Develop reusable and modular Python code adhering to OOP (Object-Oriented Programming) principles.
 </li>
 <li>
 Design, develop, and deploy machine learning models into production environments on Azure.
 </li>
 <li>
 Collaborate with data scientists, software engineers, and other stakeholders to meet business needs.
 </li>
 <li>
 Ability to communicate findings clearly to both technical and business stakeholders.
 </li>
 </ul>
 
 
 
 
 
 3. Qualifications, Experience, Skills
 
 
 
 
 
 
 
 Level of educational attainment required (1 or more of the following)
 
 
 <ul>
 <li>
 B. Tech /BE/ Masters in CS/IS/AI/ML.
 </li>
 </ul>
 
 
 
 
 
 Previous work experience required
 
 
 <ul>
 <li>
 Minimum 3 years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 Technical skills required
 
 
 
 
 
 
 
 Must Have
 
 
 <ul>
 <li>
 Strong expertise in Python, SQL, and libraries such as Scikitlearn, Pandas, NumPy, and PyTorch or TensorFlow including advanced knowledge of OOP concepts.
 </li>
 <li>
 Exposure to AI/ML methodologies with a previous hands-on experience in ML concepts like forecasting, clustering, regression, classification, optimization using Python.
 </li>
 <li>
 Azure Tech Stack, Databricks, ML Flow in any cloud platform Airflow for orchestrating and automating workflows.
 </li>
 <li>
 Strong knowledge of feature engineering, model training, and validation techniques.
 </li>
 <li>
 MLOPS concepts and containerization tools like Docker.
 </li>
 <li>
 Experience with version control tools such as Git.
 </li>
 <li>
 Consistently display an intent for problem solving. Strong communication skills (vocal and written).
 </li>
 <li>
 Ability to effectively communicate and present information at various levels of an organization.
 </li>
 <li>
 Experience in model evaluation, A/B testing, and back testing methodologies.
 </li>
 </ul>
 
 
 
 
 
 Good To Have
 
 
 <ul>
 <li>
 Preferred industry exposure in Manufacturing Domain.
 </li>
 <li>
 Product building experience.
 </li>
 </ul>
 
 
 
 
 
 Other Skills required
 
 
 <ul>
 <li>
 Passion for solving problems using data.
 </li>
 <li>
 Detail oriented, analytical and inquisitive.
 </li>
 <li>
 Ability to learn on the go.
 </li>
 <li>
 Ability to work independently and with others.
 </li>
 </ul>
 
 
 
 
 We dream big to create future with more cheers!
 
</div>

Data Scientist

First Citizens India

<div>
 
 FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company&rsquo;s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients&rsquo; greatest ambitions.
 
 
 
 
 Job Description
 
 
 
 
 Value Preposition
 
 
 
 Be at the Forefront Client Advisory Services (CAS): The Sr. Manager of CAS provides strategic leadership directly to their team (s) with the responsibility to nurture relationships, deliver value and increase the utilization of SVB products and services, contributing to the overall Net Promoter (NPS) strategy and this role is to lead team or teams comprised of exempt and/or non-exempt employees that may be geographically dispersed; Fosters an environment of accountability, learning and growth across their team.
 
 
 
 Job Details
 
 
 
 <ul>
 <li>
 Position Title: Senior Manager - Client Advisory Services
 </li>
 <li>
 Career Level: L2
 </li>
 <li>
 Job Category: Assistant Vice President
 </li>
 <li>
 Role Type: Hybrid
 </li>
 <li>
 Job Location: Bangalore
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 The Client Advisory Services team which is a part of the Enterprise Operations team at First Citizens India (FCI) is hiring a full-time Senior Manager KYC to drive the bank&rsquo;s KYC &amp; Banking operations processes including Onboarding and/or Quality control. This role is also intended to drive the standardization of KYC practices at First Citizens Bank across all regions.
 
 
 
 Impact
 
 
 
 FCI is seeking an Sr. Manager to manage KYC 1st LOD, Onboarding, Quality control and ongoing maintenance of all commercial client information files (CIFs), deposit products, online banking &amp; cash management services function for all clients onboarded within the bank. This team will be based out of its Bangalore GCC.
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Provide procedural advice &amp; guidance to KYC operations team in producing timely, high quality KYC profiles &amp; address quality issues. Be abreast of the latest updates in the AML/KYC domain.
 </li>
 <li>
 Work with the KYC operations team &amp; other connected teams globally to ensure timely completion of profiles and prioritize workload to meet the necessary objectives.
 </li>
 <li>
 Be able to work with various teams independently and contribute effectively towards the implementation or streamlining of the AML/KYC processes followed at SVB
 </li>
 <li>
 Experience in back-office operations, banking or financial services with focus on controls strongly preferred
 </li>
 <li>
 Providing operational support to clients &amp; business partners consistent with bank policy &amp; procedures
 </li>
 <li>
 Solid understanding of Bank products, regulations, department processes &amp; procedures.
 </li>
 <li>
 Performance coaching and guidance on how to inspire, improve and take their team(s) performance to the next level.
 </li>
 <li>
 Sets direction for their team(s) to achieve the overall CAS/SVB strategic goals
 </li>
 <li>
 Performance coaching and guidance on how to inspire, improve and take their team(s) performance to the next level.
 </li>
 <li>
 Sets team performance/behavior expectations and holds team(s) accountable
 </li>
 <li>
 Consistently engages in development conversations with employees &ndash; focusing on their specific goals &ndash; growth within in current role, career progression within CAS and/or other parts of the organization.
 
 
 </li>
 </ul>
 
 Functional Skills
 
 
 
 
 Skills and Qualification
 
 
 
 <ul>
 <li>
 Team Player: Support peers and department management.
 </li>
 <li>
 Problem Solving: Handle escalated issues, create and manage threat detection rules, and perform root cause analysis.
 </li>
 <li>
 Communication: Excellent verbal, written, and interpersonal communication skills.
 </li>
 <li>
 Attention to Detail: Ensure accuracy and thoroughness in all tasks.
 </li>
 <li>
 Leadership: Provide guidance and mentorship to junior SOC analysts.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Project Management.
 </li>
 <li>
 KYC/AML
 </li>
 <li>
 Computer/Technical Skills: MS Office products; CRM Systems
 
 
 </li>
 </ul>
 
 Leadership Qualities
 
 
 
 <ul>
 <li>
 Empathy: Understands and cares about team members' feelings and perspectives.
 </li>
 <li>
 Communication: Clearly conveys ideas and listens actively.
 </li>
 <li>
 Inspiration: Motivates and encourages the team to achieve their best.
 
 
 </li>
 </ul>
 
 Relationships &amp; Collaboration
 
 
 
 <ul>
 <li>
 Reports to: Associate Director
 </li>
 <li>
 Partners: Senior leaders and cross-functional teams.
 </li>
 <li>
 Leads: A team of 10-15 KYC and Implementation analysts.
 
 
 </li>
 </ul>
 
 Accessibility Needs
 
 
 
 We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
 
 
 
 Equal Employment Opportunity
 
 
 
 
 FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
 
</div>

Senior Manager - KYC

Apna Mart

<div>
 
 
 Role Overview
 
 
 
 
 
 
 As Program Manager &ndash; Visual Merchandising at Apnamart, you will be responsible for defining, implementing and managing the visual presentation strategy across all store formats. Your work will ensure product displays, in-store signage, category resets, new store launches and ongoing store refreshes reinforce the brand&rsquo;s value proposition, enhance shopper experience and drive sales. You will coordinate cross-functionally with store operations, marketing, category &amp; procurement teams and external vendors to deliver consistent, compelling in-store presentation across our hyperlocal stores.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop the visual merchandising program: layouts, display standards, planograms, signage guidelines for all store formats and categories.
 </li>
 <li>
 Partner with store operations and category teams to ensure merchandise-placement logic aligns with business goals (footfall, conversion, average basket size).
 </li>
 <li>
 Lead VM activities for new store openings (NSO) and existing store refreshes: from concept to execution, coordinating timelines, materials, vendor installation and quality checks.
 </li>
 <li>
 Manage the rollout of promotional displays, seasonal campaigns, thematic signage and store-front visuals to enhance visibility and shopper engagement.
 </li>
 <li>
 Monitor store compliance: conduct regular store audits of visual standards, displays, signage, shelf presentation, lighting, category adjacencies; report gaps and ensure corrective action.
 </li>
 <li>
 Work with vendors to source VM materials (fixtures, props, banners, signage), negotiate with vendors, and track costs and quality
 </li>
 <li>
 Maintain dashboard / MIS of VM program performance: display execution compliance, cost vs plan, store-by-store visual score, impact on sales or category performance.
 </li>
 <li>
 Train and guide store / operations staff on VM standards, best practices, and visual presentation guidelines to ensure consistency across locations.
 </li>
 <li>
 Stay updated on retail visual trends, competitor store-looks, shopper behaviour, and bring fresh ideas for store presentation improvement.
 </li>
 <li>
 Drive continuous improvement: refine VM processes, standard operating procedures, vendor workflows and ensure scalability across store network.
 </li>
 </ul>
 
 
 
 
 
 Key Metrics / KPIs
 
 
 <ul>
 <li>
 % of stores compliant with VM standards in scheduled audit cycle
 </li>
 <li>
 Time-to-launch for new store visuals (from store ready to complete VM installation)
 </li>
 <li>
 Cost per store for VM rollout vs budget
 </li>
 <li>
 Uplift in sales / category conversion post-display refresh or promotional display (where trackable)
 </li>
 <li>
 Vendor turnaround time (materials ordered &rarr; installed)
 </li>
 <li>
 Store staff training completion % for VM guidelines
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelors/Master&rsquo;s degree in Marketing, Retail Management, Visual Merchandising, Design or a related discipline
 </li>
 <li>
 At least 1-2 years&rsquo; experience in retail merchandising, visual presentation, store operations environment (Retail experience preferred)
 </li>
 <li>
 Strong aesthetic sensibility combined with commercial mindset (understanding how visual cues drive shopper behaviour)
 </li>
 <li>
 Hands-on project management skills: timelines, vendor coordination, rollout tracking.
 </li>
 <li>
 Basic competence with data/analytics: tracking compliance, dashboards, interpretation of store performance.
 </li>
 <li>
 Excellent communication and cross-functional coordination skills; ability to work with operations, store teams, marketing &amp; vendors.
 </li>
 <li>
 Willingness to travel to stores, new launches and conduct on-ground audits.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint); familiarity with visual tools (e.g., simple design tools, layout sketching) is a plus.
 </li>
 </ul>
 
 Open to travel across locations
 
</div>

Program Manager -  Visual Merchandiser

John Crane

<div>
 
 
 Company Description
 
 
 
 John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
 
 
 We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
 
 
 John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security &amp; defence, space &amp; aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Reports to:
 
 Sales &amp; Service Manager
 
 
 
 Supervises:
 
 Reliability Engineers / Service Engineers
 
 
 
 Key Relationships:
 
 Internal and external stakeholders across operations, sales, and customer service functions.
 
 
 The Service Manager will work with the front-line sales forces and Customer&rsquo;s Technical Representative at each account to improve the equipment reliability and decrease the Total Cost of Ownership by carrying out the following:
 
 
 
 
 
 
 
 Create and Maintain Equipment Database:
 
 
 
 <ul>
 <li>
 Track MTBF for the specific customer accounts, especially for bad actor equipment&rsquo;s
 </li>
 <li>
 Provide reports, which include graphs showing MTBF improvement trends.
 </li>
 <li>
 Provide activity reports listing all "bad actors" by customer sites, for existing and new project sites.
 </li>
 <li>
 Make recommendations, which will lead to an MTBF improvement and plant-wide seal standardization where appropriate.
 </li>
 </ul>
 
 
 
 Provide Root Cause Analysis and Make Recommendations for Improved MTBF:
 
 
 
 <ul>
 <li>
 Facilitate Root Cause Analysis as required.
 </li>
 <li>
 Record observations and provide analysis, conclusions, and trends of failure modes.
 </li>
 <li>
 Assist with systems analysis and review operating conditions of rotating equipment to determine the effect on wet seals and gas seals/equipment reliability (Pumps/Compressors)
 </li>
 <li>
 Make recommendations to improve MTBF.
 </li>
 <li>
 Extensive travel at customer interior sites as and when required, existing customer sites and new project sites.
 </li>
 </ul>
 
 
 
 Additional Duties:
 
 
 
 <ul>
 <li>
 Obtain a full set of Process Flow Diagrams for the processes in the area, study and understand them.
 </li>
 <li>
 Provide training for maintenance and operations personnel as requested.
 </li>
 <li>
 Assist with seal (WS/DGS) and support systems selections on new capital projects.
 </li>
 <li>
 Provide WS/DGS specifications and selection guidelines as requested.
 </li>
 <li>
 Maintain a master set of seal drawings for the equipment supplied with company products.
 </li>
 <li>
 Participate in monthly/quarterly meetings with Customer&rsquo;s management to review progress and results for identified bad actor equipment&rsquo;s.
 </li>
 <li>
 Should be able to engage effectively with various stakeholders in a large organization,
 </li>
 <li>
 Has a thorough knowledge of pumps/compressors construction, hydraulics, and wet seals/gas seals/support systems.
 </li>
 <li>
 Understands the needs from the customer, is pro-active in solving problems.
 </li>
 <li>
 Has good influencing skills and is receptive for feedback.
 </li>
 <li>
 Has above average communication and negotiating skills (both oral and writing).
 </li>
 <li>
 Revaluate failures, has good trouble shooting skills (systematic and analytic problem solving as well technical as organizational- by using structured RCA techniques).
 </li>
 <li>
 Vibration Certified CAT II (Preferred and can be added advantage for the candidate)
 </li>
 <li>
 Provide support at customer internal workshops or sites for a disassembly, inspection, bad actor analysis or assembly of seals.
 </li>
 <li>
 Conduct unit checks daily to support equipment reliability, especially for bad actor equipment till problem gets resolved.
 </li>
 <li>
 Examine operations shift logs on a shift basis to ensure that equipment is operating reliably and to ensure that we are aware of any potential problems both from an equipment and production point of view.
 </li>
 <li>
 Ensures quality &amp; safety within functions/ tasks performed by himself/herself and staff reporting to him/her.
 </li>
 <li>
 Responsible for exercising due diligence towards health &amp; safety of self and others within the organization.
 </li>
 <li>
 Ensures compliance with the applicable HSE instructions, requirements, laws and regulations received from customers, regulatory and statutory bodies.
 </li>
 <li>
 In addition, when not engaged in field activities, the Reliability Manager will carry out the office based duties defined for retrofit/upgrade of wet seals, gas seals mainly voering Applications Engineer role.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in mechanical engineering or a closely related field.
 </li>
 <li>
 12&ndash;15 years of relevant experience in mechanical engineering, with a focus on field service management and application engineering.
 </li>
 <li>
 Deep technical knowledge of rotating equipment, including pumps, compressors, and mechanical seals.
 </li>
 <li>
 Strong expertise in performing failure investigations and root cause analyses.
 </li>
 <li>
 Comprehensive understanding of John Crane products and their applications.
 </li>
 <li>
 Strong commercial acumen coupled with advanced technical problem-solving skills.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management abilities.
 </li>
 <li>
 Hands-on field experience supporting customers with reliability and maintenance issues.
 </li>
 <li>
 Fluent in English.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Additional Information
 
 
 
 Why John Crane?
 
 <ul>
 <li>
 
 Global Impact:
 
 As part of
 
 John Crane, a division of Smiths Group
 
 , you will contribute to cutting-edge sealing solutions that drive efficiency and sustainability across critical industries worldwide.
 </li>
 <li>
 
 Career Growth:
 
 Unlock opportunities for
 
 professional development and career advancement
 
 within John Crane and the broader
 
 Smiths Group
 
 , fostering continuous learning and growth.
 </li>
 <li>
 
 Innovative Culture:
 
 Be part of a
 
 collaborative and forward-thinking
 
 environment where
 
 innovation is encouraged
 
 , and your expertise is valued in shaping the future of sealing technology.
 </li>
 </ul>
 
 We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
 
 
 At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)
 
</div>

Service Manager - Bengaluru/Pune

Explore 299+ Commercial operations manager in Mangaluru this October. Find roles across top companies and apply now to boost your career.