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customer support representative Jobs in Lahore

customer support representative

community manager csr

London Aesthetics & Rejuvenation Center

*Responsibilities:** Manage client relations and provide excellent customer service.* Handle feedback and improve overall client experience.* Build long-term relationships with clients and community.* Assist in customer engagement and retention activities.*Requirements:** Excellent communication and interpersonal skills.* Ability to handle multiple clients professionally.* Experience in customer service preferred.Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Community Manager / CSR

WOWJI Private Limited

About the roleSupport community projects, partner coordination, and impact reporting. You will help plan activities, manage data, and tell impact stories while building real experience in the social impact space.Key responsibilities<ul><li>Plan and execute CSR activities and volunteer drives with clear checklists and timelines</li><li>Coordinate with NGOs, schools, hospitals, and other partners and maintain a contact tracker</li><li>Collect data at events and site visits and update weekly progress and monthly impact reports in Google Sheets</li><li>Draft short updates, impact stories, and internal newsletters in Google Docs</li><li>Handle event logistics, vendor coordination, and basic budgeting support</li><li>Keep documentation organized, including photos, attendance, and consent notes</li><li>Align activities with brand values and relevant SDG themes</li></ul>Requirements<ul><li>Bachelor&rsquo;s student or fresh graduate in Business, Social Sciences, Environmental Studies, Public Policy, or a related field</li><li>Strong communication in English and Urdu</li><li>Proficient with Google Sheets or Excel, Docs, and Slides</li><li>Organized, detail oriented, and comfortable managing multiple tasks</li><li>Willing to visit local sites when needed and follow safety guidelines</li><li>Ethical, respectful, and community minded</li></ul>Nice to have<ul><li>Prior volunteering or NGO experience</li><li>Basic understanding of sustainability, ESG, and the UN SDGs</li><li>Canva skills for simple reports or posters</li><li>Familiarity with survey tools or basic data visualization</li></ul>What you will gain<ul><li>Hands-on experience running CSR projects with real stakeholders</li><li>Mentorship from experienced CSR and communications professionals</li><li>Case studies and impact reports for your portfolio</li><li>Potential path to a full-time role</li></ul>How to applySend your resume and any relevant samples or volunteering proof (if available) to 03263995858 (WhatsApp)Job Type: Internship Contract length: 3 monthsEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Corporate Social Responsibility (CSR) Intern

Blue Star Manufacturing Pvt Ltd

Position Title: Customer Service Representative Department: Customer Support / Operations Reports To: Customer Service Supervisor / ManagerRole PurposeTo provide excellent service by handling customer inquiries, complaints, and requests efficiently while ensuring customer satisfaction and loyalty.Key Responsibilities<ul><li>Handle incoming/outgoing calls, emails, live chat, and in-person inquiries professionally.</li><li>Provide accurate information about products, services, pricing, and policies.</li><li>Resolve customer complaints promptly and escalate complex issues when necessary.</li><li>Maintain customer interaction records in CRM or relevant systems.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow up on unresolved queries to ensure timely closure.</li><li>Collaborate with internal departments (sales, logistics, operations, finance) to resolve issues.</li><li>Meet or exceed daily/weekly/monthly service targets.</li><li>Ensure compliance with company policies and service standards.</li><li>Continuously contribute to process improvements and suggest customer service enhancements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred but not always mandatory).</li><li>1&ndash;3 years of experience in customer service / call center environment.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Problem-solving and conflict resolution skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English/Urdu (or local language, depending on region).</li></ul>Technical / Functional Skills:<ul><li>Strong verbal and written communication.</li><li>Active listening and empathy.</li><li>Typing speed &amp; accuracy (for chat/email-based CSR).</li><li>Proficiency in CRM systems, MS Office, and call handling tools.</li><li>Multitasking and time management.</li><li>Problem-solving and conflict resolution.</li><li>Basic sales/upselling skills (for outbound CSR).</li></ul>Soft Skills:<ul><li>Patience and resilience under pressure.</li><li>Positive attitude and customer-centric approach.</li><li>Adaptability to handle diverse customers and situations.</li><li>Teamwork and collaboration.</li><li>Stress management and emotional intelligence.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are located in Johar Town and our office timing is 6 PM to 2:30 AM </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

AW Designer

Job description:Location: Kot Lakhpat, Lahore Full-Time | On-Site Industry: Textile / Fashion Brand / E-commerce Salary Range: PKR 45,000 &ndash; 55,000 (based on experience)W*e are looking for a Customer Service Representative (CSR)* with proven experience in the textile, fashion brand, or e-commerce sector. The ideal candidate will be proactive, organized, and passionate about delivering an excellent customer experience. Key Responsibilities:<ul><li>Coordinate with courier and logistics partners for timely deliveries, returns, and exchanges.</li><li>Communicate with customers via phone, WhatsApp, Facebook, Instagram, and other channels.</li><li>Manage inbound customer queries and issues related to returns, exchanges, or order tracking.</li><li>Monitor and respond to customer threads, DMs, and chats in a timely manner.</li><li>Maintain and update daily sales and inventory sheets.</li><li>Confirm and edit orders from marketing campaigns, ensuring accuracy and customer satisfaction.</li><li>Coordinate with the warehouse team to manage stock for order fulfillment.</li><li>Prepare and share daily customer service and sales reports with senior management.</li><li>Support the e-commerce team by enhancing customer engagement and brand loyalty.</li></ul>Requirements:<ul><li>Minimum 1&ndash;3 years of experience in customer service within a textile, fashion brand, or e-commerce company is mandatory.</li><li>Excellent communication skills in English and Urdu (verbal &amp; written).</li><li>Proficiency in MS Excel, Google Sheets, WhatsApp Web, Facebook/Instagram Business Tools.</li><li>Strong customer focus, patience, and multitasking abilities.</li><li>Must be detail-oriented and a team player.</li><li>If you meet the criteria and are ready to grow with a reputable textile brand, send your resume with the subject &ldquo;CSR Application&rdquo; to:</li><li>hr@shamsandbrothers.com or whatsapp (only text) 03346244101</li></ul>Job Type: Full-timeExperience:<ul><li>customer service within a textile, fashion brand,: 1 year (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In person

CSR(Textiles Only)

Alpha CX

Job Title: Onsite Customer Service Representative (English-Speaking)Location:<ul><li>Onsite &#65288;Grand Square Mall Firdous Market Road, Center Point, Gulberg 3, Lahore&#65289;</li></ul>Job Type: Full-timeSalary: Competitive, based on experienceHow to Apply:Ready to make a difference? Here&rsquo;s how:1. please send your CV and a self-introduction Viedo to this email&#65306;hrdanny@alpha-cx.com(please choose one of the two application methods, link or email, we will give priority to link applications):Email sending format:<ul><li>Name</li><li>Apply for a position&#65306; CSR</li><li>source: Indeed</li><li>CV</li><li>Video (Must have &#65289;</li></ul>More details about Alpha&#65306;Join the Alpha CX Team and Redefine Customer Service Excellence!Are you passionate about delivering exceptional customer experiences? Do you thrive in a remote work environment with flexibility and growth opportunities? If so, Alpha CX is looking for YOU to be part of our dynamic team!About Us:At Alpha CX, we are committed to being a leader in providing world-class customer service solutions to clients across industries. Joining us means becoming part of a mission-driven organization that values innovation, collaboration, and excellence.Your Role:As a Customer Service Representative, you will:<ul><li>Be the trusted voice of Alpha CX, assisting customers via phone, email, and chat.</li><li>Handle inquiries, resolve complaints, and deliver fast and accurate solutions.</li><li>Provide detailed information about our products and services with professionalism.</li><li>Maintain and update customer records while safeguarding their confidentiality.</li><li>Work closely with internal teams to resolve issues and improve the customer journey.</li><li>Follow company policies to ensure consistent and high-quality service delivery.</li></ul>What We&rsquo;re Looking For:We&rsquo;re seeking team members who have:<ul><li>Fluency in English (both written and spoken).</li><li>Previous customer service experience ( mandatory).</li><li>Outstanding communication and interpersonal skills.</li><li>Self-discipline and the ability to work independently in a remote setting.</li><li>Familiarity with technology and customer service tools.</li><li>A stable high-speed internet connection and a quiet, professional workspace.</li></ul>Why Join Alpha CX?Here&rsquo;s what we offer:<ul><li>Competitive Salary &ndash; Reflecting your experience and dedication.</li><li>Flexible Work Hours &ndash; Designed to balance your work and personal life.</li><li>Professional Growth &ndash; Access to learning opportunities and career advancement.</li><li>Supportive Team Culture &ndash; Be part of a community that values collaboration and innovation.</li></ul>We look forward to learning more about you and how you can contribute to our success!At Alpha CX, we believe in empowering our team to create remarkable customer experiences. Join us today and be part of our journey to redefine customer service excellence!Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (Onsite - Lahore)

CSR SERVICES LLC

Job Title: CSR Truck DispatcherLocation: Lahore, 54000Job Type: Full-timeWorking Days: Monday to FridayShift Timing: 05:00 PM to 02:00 AMSalary: PKR 40,000 to 50,000 (based on experience) + Commission + Daily DinnerResponsibilities:<ul><li>Schedule and dispatch drivers for freight deliveries across routes</li><li>Monitor ongoing trips and maintain real-time communication</li><li>Communicate effectively with drivers, clients, and brokers</li><li>Utilize dispatching software and load boards for assigning loads</li><li>Troubleshoot delivery or routing issues promptly</li><li>Maintain accurate records and logs of dispatch activity</li><li>Ensure compliance with company protocols and operational efficiency</li></ul>Requirements:<ul><li>Excellent communication and problem-solving skills</li><li>Basic understanding of U.S. logistics and freight operations is a plus</li><li>Proficiency in using computers and basic software tools</li><li>Ability to work the night shift from 05:00 PM to 02:00 AM</li><li>Strong organizational skills and attention to detail</li><li>Freshers are encouraged to apply; training will be provided</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li></ul>Experience:<ul><li>Truck Dispatcher: 1 year (Preferred)</li></ul>Work Location: In person

CSR Truck Dispatcher (USA Call Center)

Explore 432+ Community manager csr in Lahore this September. Find roles across top companies and apply now to boost your career.