customer service representative Jobs in Karachi

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customer support specialist Jobs in Karachi

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compliance specialist

Aspire92

Aspire92 is seeking a meticulous and proactive Compliance Analyst to join our Consultancy Department. This role is focused on managing regulatory, tax, and compliance notices for individuals and businesses-primarily within the US tax system. The ideal candidate will possess strong analytical and communication skills, attention to detail, and the ability to coordinate effectively with clients and regulatory bodies.Key Responsibilities &amp; Duties:<ul><li>Review, interpret, and respond to IRS and state tax notices or other regulatory correspondence for both individual and business clients.</li><li>Prepare draft replies and supporting documentation; maintain organized records and audit trails.</li><li>Communicate with IRS, state tax departments, and other regulatory authorities on behalf of clients.</li><li>Conduct tax and legal research using reliable sources to craft accurate and professional responses.</li><li>Collaborate with internal teams (e.g., financial analysts, tax preparers) to resolve notices efficiently.</li><li>Monitor deadlines to ensure timely responses to compliance-related communications.</li><li>Educate clients on the implications of notices received and guide them through the resolution process.</li><li>Draft professional memos, letters, and summaries for client communication.</li><li>Stay updated on US tax compliance regulations, notice types, and appeal procedures.</li><li>Contribute to improvements in notice-handling procedures and documentation.</li></ul>Requirements &amp; Qualifications:<ul><li>0&ndash;2 years of relevant professional experience.</li><li>Educational background in Accounting, Finance, Law, or Compliance (e.g., ACCA, B.Com, LLB, or specialized certifications in Compliance or US Taxation).</li><li>Prior experience handling tax notices (especially US IRS/state notices) is highly preferred.</li><li>Strong command of written English and ability to draft formal, professional responses.</li><li>Solid research, analytical, and documentation skills.</li><li>Proficiency in Microsoft Excel, Word, and PowerPoint.</li><li>Familiarity with US tax systems, forms, deadlines, and procedures.</li><li>Working knowledge of QuickBooks Online, payroll systems, and IRS online portals is a plus.</li><li>Bilingual proficiency (English and Urdu) preferred.</li><li>Ability to work independently and under pressure to meet tight deadlines.</li><li>Previous experience working with US-based clients is a strong advantage.</li></ul>Job Type: Full-timeWork Location: Remote

Regulatory Compliance Specialist

Retail online

Job Summary We are seeking a skilled Payroll Tax Specialist with strong expertise in U.S. payroll tax regulations, including FICA, Medicare, FUTA, and state-level requirements. The role requires hands-on experience in managing 1099 and W-2 reporting, along with proficiency in widely used payroll software platforms. Prior experience in a BPO or outsourcing environment will be highly advantageous.Key Responsibilities:<ul><li>Ensure full compliance with U.S. federal payroll tax laws, including FICA, Medicare, and FUTA.</li><li>Manage and file state-specific payroll taxes across multiple jurisdictions.</li><li>Prepare and file accurate 1099 and W-2 forms for clients.</li><li>Process and reconcile payroll taxes using platforms such as ADP, Gusto, or Paychex.</li><li>Work closely with client teams to resolve payroll tax discrepancies and issues.</li><li>Keep updated on federal and state payroll tax law changes.</li><li>Support responses to IRS or state tax notices and audits.</li></ul>Qualifications:<ul><li>Minimum of 2 years&rsquo; experience in U.S. payroll tax compliance, preferably in a BPO or outsourcing setting.</li><li>Solid understanding of IRS rules, multi-state payroll compliance, and reporting requirements.</li><li>Hands-on experience with payroll software (e.g., ADP, Gusto, Paychex).</li><li>Strong knowledge of 1099/W-2 reporting and worker classification.</li><li>High attention to detail with strong analytical and problem-solving skills.</li><li>Effective communication skills for client collaboration.</li><li>[Professional certifications such as CPA, EA, or payroll tax credentials are a plus.]</li></ul>Job Type: Full-timeWork Location: In person

Finance Executive (USA-Taxation)

Jubilee Life Insurance

E Position: Compliance Officer Department: Sales Compliance, Investigation &amp; Legal Location: KarachiResponsibilities:<ul><li>Effectively manage and resolve grievances and complaints from policyholders, ensuring a swift and satisfactory resolution</li><li>Conduct thorough investigations into allegations of mis-selling or fraud, meticulously gathering evidence and documentation.</li><li>Demonstrate strong written and verbal communication skills to facilitate negotiations and mediations. This includes drafting letters, reports, and other necessary documentation.</li><li>Actively communicate and engage with regulatory forums in-person to address and respond to complaints or grievances filed against the company.</li><li>Perform inspections of insurance policies to ensure compliance with regulations and quality standards.</li><li>Assist in managing litigation processes, collaborating with legal teams to address any legal challenges faced by the company.</li><li>Undertake any other tasks as assigned by the Manager, contributing to the overall efficiency and effectiveness of the department.</li></ul>To succeed in this role, you should have:<ul><li>Bachelor&rsquo;s degree in Law or a related discipline is preferred.</li><li>Experienced professionals are encouraged to apply.</li><li>Excellent communication and drafting skills, with the ability to articulate complex information clearly and concisely.</li><li>Strong analytical skills to assess situations and develop effective solutions.</li></ul>Job Type: Full-timePay: From Rs55,000.00 per monthWork Location: In person

Compliance Officer

Emergency Personnel PVT LTD

*About the Role:*We are a UK-based recruitment agency seeking a detail-oriented and proactive *Compliance Officer* to join our team. In this role, you will be responsible for ensuring that all candidates, including Nurses and Health Care Assistants, meet the compliance requirements set by UK government protocols and regulatory bodies.*Key Responsibilities:** Manage and maintain a database of candidates, ensuring compliance with UK standards.* Obtain, verify, and process candidate documents.* Conduct essential compliance checks such as DBS checks, Right to Work, NMC registrations, and Fitness to Work.* Coordinate and book candidates for mandatory and relevant training.* Request, review, and verify professional references.* Ensure compliance processes are followed to the highest standards, supporting smooth onboarding for candidates.*Requirements:** Strong attention to detail and organizational skills.* Ability to manage multiple candidates and documentation simultaneously.* Proficiency in English (written and spoken).* Prior experience in compliance, recruitment, or healthcare administration is preferred but not mandatory.* Ability to work independently and meet deadlines.*What We Offer:** Competitive salary of Rs. 60,000 per month.* Un-Capped incentive structure in gbp* Medical insurance (Parents/Immediate Family)* Opportunity to work with an international team in a professional and supportive environment.* Long-term career growth with a UK-focused recruitment agency.Job Type: Full-timePay: Rs60,000.00 per month

Pivotize Consulting

Role OverviewWe are seeking a diligent and proactive ISO Coordinator to manage and continually improve our Information Security Management System (ISMS) and Business Continuity Management System (BCMS). This role ensures compliance with ISO/IEC 27001:2022 and ISO 22301:2012, and helps embed a strong culture of security, compliance, and operational resilience across the organization.Key Responsibilities<ul><li>Maintain and revise ISMS and BCMS documentation (policies, procedures, controls) in accordance with ISO/IEC 27001:2022 and ISO 22301:2012 standards</li><li>Coordinate internal and external audits, including preparation, execution, and follow-up activities</li><li>Identify non-conformities, support root cause analysis, and implement corrective and preventive actions</li><li>Conduct regular risk assessments, threat analysis, and business impact assessments (BIA)</li><li>Collaborate with cross-functional teams to ensure controls are implemented and maintained effectively</li><li>Organize and deliver employee awareness training on information security, data protection, and business continuity</li><li>Schedule and facilitate management reviews, prepare related reports, and track objectives and KPIs</li><li>Monitor changes in compliance standards and recommend updates to systems, policies, and practices</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Information Security, Business Administration, Quality Management, or related field</li><li>2+ years of experience in ISO coordination, internal audit, or regulatory compliance</li><li>Strong working knowledge of ISO/IEC 27001:2022 and ISO 22301:2012 standards</li><li>Experience conducting audits, risk assessments, and incident reporting</li><li>Excellent communication, documentation, and cross-functional collaboration skills</li></ul>Preferred Qualifications<ul><li>SO/IEC 27001:2022 Internal Auditor or Lead Auditor certification</li><li>Experience in SaaS, tech, or logistics-related industries</li><li>Fmiliarity with other frameworks like ISO 9001, ISO 31000, or NIST is a plus</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li><li>Are you able to commute to M.T. Khan Road?</li></ul>Work Location: In person

ISO Coordinator

BMA Capital Management Limited

Job PurposeTo support the Head of Compliance in implementing, monitoring, and strengthening the compliance framework, corporate governance practices, and regulatory reporting requirements of BMA Investment Advisors Ltd.The role ensures timely execution of compliance tasks, maintenance of regulatory records, monitoring of company-wide adherence to SECP, NBFC, and AML/CFT regulations, and coordination for audits and inspections.Note: AMC Exp RequiredKey Responsibilities<ul><li>Regulatory Compliance Monitoring</li><li>Assist in implementing compliance policies, procedures, and regulatory frameworks.</li><li>Prepare and maintain compliance checklists for periodic filings with SECP and other regulators.</li><li>Monitor ongoing company operations to identify compliance gaps and escalate issues to the Head of Compliance.</li><li>Track regulatory updates and support management in integrating them into policies.</li><li>Reporting &amp; Filings</li><li>Draft and prepare statutory filings, reports, and returns for submission to SECP and other authorities.</li><li>Maintain compliance records, registers, and documentation as per NBFC Rules and AML/CFT guidelines.</li><li>Prepare compliance MIS/reports for management and regulatory review.</li><li>Audit &amp; Internal Control Support</li><li>Assist in execution of internal audit plans related to compliance and risk control.</li><li>Follow up on audit findings, ensuring corrective actions are implemented.</li><li>Coordinate with internal and external auditors during reviews and inspections.</li><li>Policy &amp; Governance Support</li><li>Support in drafting and reviewing internal policies, SOPs, and governance documents.</li><li>Ensure compliance awareness by circulating regulatory updates and conducting basic staff orientations under the Head of Compliance&rsquo;s guidance.</li><li>Liaise with HR and other departments to ensure compliance with internal governance and ethical standards.</li><li>Coordination &amp; Assistance</li><li>Provide administrative and documentation support for Board/Committee meetings, including collation of compliance-related agenda items and records.</li><li>Act as the first point of contact for departmental compliance queries, escalating issues as required.</li><li>Work closely with the Manager, Internal Audit &amp; Compliance, for monitoring and reporting tasks.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Law, Accounting, or related field (Master&rsquo;s preferred).</li><li>2&ndash;4 years of relevant experience in compliance, audit, or risk management (preferably in financial services or NBFC sector).</li><li>Familiarity with SECP regulations, Companies Act 2017, NBFC Rules, and AML/CFT requirements.</li><li>Strong analytical, documentation, and reporting skills.</li></ul>Key Competencies<ul><li>Attention to detail and regulatory awareness.</li><li>Strong organizational and record-keeping skills.</li><li>Ability to work independently under supervision.</li><li>Good communication and coordination skills.</li></ul>Industry<ul><li>Financial Services</li></ul>Employment TypeFull-timeJob Type: Full-timeWork Location: In person

Assistant Manager Compliance - AMC Exp

Interwood Mobel

<div>The Officer &ndash; Process Compliance embeds SOP discipline across Interwood&rsquo;s sales and operations. The role executes audits and controls, drives NCR/CAPA closure, and enables teams through training and clear documentation&mdash;so processes remain efficient, compliant, and customer-centric. The officer partners with function heads to monitor adherence, reduce cycle times/errors, and keep evidence audit-ready. 
Key Responsibilities
Process Audits &amp; Controls<ul>
<li>Plan and execute monthly/quarterly audits and spot checks across sales and marketing division.</li>
<li>Test control points (approvals/discounts, GRN/GI, stock moves, document completeness) in SAP/ERP and on-ground.</li>
<li>Maintain risk registers; flag over-aging observations and control gaps with escalation.</li>
</ul>SOP Governance &amp; Continuous Improvement<ul>
<li>Maintain and version SOPs, forms, and checklists; circulate updates and track acknowledgements.</li>
<li>Map workflows (AS-IS/TO-BE), identify waste/gaps, and recommend simplifications aligned with policy.</li>
</ul>NCR &amp; CAPA Management<ul>
<li>Log non-conformances, assign owners, and track CAPA to closure with effectiveness checks.</li>
<li>Lead RCA using 5-Why/Fishbone, prevent repeat issues, and verify embedded controls.</li>
</ul>Data, Dashboards &amp; Reporting<ul>
<li>Publish dashboards on audit scores, NCR trends, SLA breaches, stock variances, and process adherence.</li>
<li>Ensure evidence repositories are complete, indexed, and audit-ready.</li>
</ul>Compliance (ISO/HSSE/QA) &amp; External Audits<ul><li>
Verify housekeeping/5S, PPE, and safety practices at showrooms and sites.</li></ul>
Special Projects &amp; CI<ul>
<li>Support targeted improvements (e.g., order-to-installation cycle time, documentation error reduction, shrinkage control).</li>
<li>Track benefits and standardize wins into SOPs.</li>
</ul>Requirements
Qualifications &amp; Experience<ul>
<li>Bachelors in Business/Operations/Industrial Engineering/Supply Chain or related.</li>
<li>ISO Internal Auditor training (preferred).</li>
</ul><ul><li>1&ndash;3 years in process/compliance/QA/internal audit within retail, manufacturing, or projects.</li>
<li>Exposure to SOP drafting, audits, NCR/CAPA, and operational KPIs.</li>
</ul>Technical Skills<ul>
<li>Audit planning &amp; sampling, RCA (5-Why/Fishbone), control testing.</li>
<li>Strong Excel/Google Sheets (lookups, pivots); Power BI/Qlik (nice to have).</li>
<li>Working knowledge of SAP/ERP transactions (sales order, GRN/GI, inventory, approvals).</li>
<li>Documentation discipline and evidence management.</li>
</ul>Soft Skills<ul>
<li>Analytical, objective, and detail-oriented; high integrity.</li>
<li>Clear written/verbal communication; stakeholder management.</li>
<li>Ability to prioritize, follow through, and drive cross-functional closure.</li></ul></div>

Officer - Process Compliance

Explore 950+ Compliance specialist in Karachi this September. Find roles across top companies and apply now to boost your career.

950 compliance specialist jobs IN Karachi

Regulatory Compliance Specialist

Finance Executive (USA-Taxation)

Compliance Officer

Compliance Officer

ISO Coordinator

Assistant Manager Compliance - AMC Exp

Officer - Process Compliance