consultant - isms/grc Jobs in Islamabad Pakistan

consultant - isms/grc

national consultant Jobs in Islamabad Pakistan

national consultant

consultant

Simcoe IT

<p><b>Umrah Consultant &ndash; Islamabad</b></p><p><b>Location:</b> DHA Phase II, Islamabad<br/><b>Timings:</b> 9 AM &ndash; 6 PM (Monday &ndash; Saturday)<br/><b>Job Type:</b> Full-Time | On-Site<br/><b>Salary:</b> PKR 100,000 &ndash; 120,000 + 1 % commission</p><p>We&rsquo;re hiring an experienced <b>Umrah Consultant</b> to manage complete Umrah operations &mdash; from visa processing and hotel bookings to client coordination and vendor liaison.<br/>This position suits someone who has at least <b>5 years of hands-on Umrah operations experience</b>, understands customer needs, and can drive consistent sales and service excellence.</p><ul><li>Handle full Umrah operations (visa, flight, hotel, and transport arrangements).</li><li>Communicate with clients to advise on travel plans, packages, and itinerary options.</li><li>Coordinate with <b>Saudi vendors</b> for seamless ground operations.</li><li>Manage queries, documentation, and ensure client satisfaction.</li><li>Achieve monthly sales and performance targets.</li></ul><p>Apply at: haroon@searchopal.com Or share CV via WhatsApp: 0337-9928258</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Umrah Consultant

United Nations High Commissioner For Refugees (UNHCR)

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>November 17, 2025
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>B
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONS Local
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2025-11-17
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>Title of project: Study on Informal Afghan Businesses
<br>
<br>
Purpose of project: To explore informal businesses owned by Afghan refugees and youth entrepreneurs in Pakistan, focusing on their categorization, scale, revenue, and employment generation. Additionally, to examine the barriers and challenges&mdash;including regulatory, financial, social, and operational&mdash;that these businesses encounter, alongside the difficulties faced by relevant regulatory and operational actors. Finally, to offer policy recommendations and support mechanisms aimed at promoting sustainability and growth of these businesses
<br>
<br>
OBJECTIVES
<br>
The primary objectives of this study are:
<br>
1. To identify and categorize the types of informal businesses owned by Afghan refugees and youth entrepreneurs in Pakistan and also assess the scale of these businesses, including size, revenue, and employment generation.
<br>
2. To analyze the key challenges and barriers these businesses face, including regulatory, financial, social, and operational constraints, as well as challenges faced by the regulatory and operational actors concerned.
<br>
3. To provide recommendations for policy interventions and support mechanisms to enhance business sustainability and growth.
<br>
<br>
SCOPE OF WORK
<br>
Geographical focus: Quetta, Peshawar and Karachi (TBC).
<br>
<br>
Target groups
<br>
<ul><li>Afghan refugee youth entrepreneurs (mainly supported by UNHCR in Quetta, Peshawar and Karachi), who are operating informal businesses.
</li><li>Afghan refugee businessmen (including POR Card holders as well as Business Visa Holders).
</li><li>Other stakeholders involved in entrepreneurship/ SME/ business sector (UNDP, NAVTTC, SRSP, etc as relevant)
</li><li>Regulatory and operational stakeholders as relevant/feasible (based on an agreed list)
</li></ul><br>
Key focus areas
<br>
Types of businesses (e.g., retail, services, manufacturing, etc.); Business size, revenue levels, and employment status; Regulatory and legal constraints and requirements/process for business registration; Access to finance and credit; Market access and competition; and Social and cultural barriers.
<br>
<br>
Sample Size
<br>
<ul><li>The tentative sample size for individual interviews is estimated to range between 250 and 500 respondents. This range may be revised in consultation with the selected consultant/firm, with a focus on ensuring a representative sample.
</li><li>The inclusion of Afghans (business visa holders) shall also be included in target group to identify the specific issues faced by this group.
</li></ul><br>
Methodology
<br>
The study will employ a mixed-methods approach:
<br>
<ul><li>Desk Review: Analysis of existing literature, reports and policy documents on informal businesses and refugee entrepreneurship. The legal framework on registering businesses for Pakistani nationals and foreigners in Pakistan will also be assessed in order to identify possibilities and recommendations on a potential decree, business registration permit process and overall legislation. Pakistan`s National Programmes such as the Prime Minister`s Youth Programme will also be factored in the study with the ultimate objective of inclusion.
</li><li>Review of Entrepreneurship Programmes: Review of UNHCR`s entrepreneurship ongoing and completed programmes in order to identify common challenges faced by potential entrepreneurs and the sectors of interest to the participants.
</li><li>Quantitative Data Collection: Structured surveys with a statistically representative sample of Afghan refugees and youth entrepreneurs (data of Afghan refugee businesses men and youth entrepreneurs supported by UNHCR).
</li><li>Qualitative Data Collection: Key Informant Interviews (KIIs) and Focus Group Discussions (FGDs) with business owners, relevant government officials, NGOs, and industry experts.
</li><li>Data Analysis: Analyze the collected data to identify patterns, trends, key challenges and solutions.
</li></ul><br>
The Small and Medium Enterprises Development Authority (SMEDA) Pakistan, a key platform supporting SMEs, has extensive knowledge of both formal and informal enterprises. Its involvement in this study could enhance credibility and impact by providing valuable information and guidance. Engaging and consulting with SMEDA at all stages of the study would be both productive and effective.
<br>
<br>
Role of UNHCR
<br>
<ul><li>Facilitate in identification of refugee businesses men and youth entrepreneurs and arranging consultant/firm&rsquo;s meeting with them in the field.
</li><li>Facilitate coordination among key stakeholders and establish linkages.
</li><li>Monitoring and evaluation.
</li><li>Updating consultant/firm on security situation.
</li></ul><br>
14. Monitoring and Progress Controls
<br>
(Measures put in place to ensure the quality of work the individual contract holder delivers, e.g. report requirements, periodicity, format, deadlines, performance indicators, milestone discussions, survey completed, data collected, workshop conducted, research documents produced specify etc.)
<br>
Expected Deliverables:
<br>
<ul><li>Detailed Report incorporating feedback, including policy recommendations and Presentation of key findings.
</li><li>Conduct (jointly with SMEDA) a forum with key stakeholders and present the key findings and recommendations of the study with key advocacy messages.
</li></ul><br>
Timeline:
<br>
The study is expected to be completed within 12 weeks (starting from the date of signing of agreement).
<br>
<br>
Budget Allocation and Payment Schedule:
<br>
The budget for this survey is allocated against specific phases, with payments strictly linked to the satisfactory completion of deliverables. If, for any reason, a particular phase is not undertaken, the corresponding budget allocation shall be deducted accordingly.
<br>
Phase 1 &ndash; Contract Signing (25%)
<br>
<ul><li>Deliverables: Signing of the agreement and submission of a detailed workplan.
</li><li>Payment: 25% of the total contract value, payable as an advance upon contract signing.
</li></ul>Phase 2 &ndash; Desk Review (20%) (3 weeks)
<br>
<ul><li>Deliverables: Inception report finalized methodology and tools, and a desk review of existing literature and data sources.
</li><li>Payment: 20% of the total contract value upon submission and approval of the inception report and desk review.
</li></ul>Phase 3 &ndash; Field Work (30%) (6 weeks)
<br>
<ul><li>Deliverables: Completion of all agreed fieldwork activities, including focus group discussions (FGDs), key informant interviews (KIIs), and/or business owner interviews, with submission of a summary (brief narrative report).
</li><li>Payment: 30% of the total contract value upon verification of completed fieldwork and submission of the raw dataset.
</li></ul>Phase 4 &ndash; Final Report (25%) (3 weeks)
<br>
<ul><li>Deliverables: Cleaned dataset, analysis, draft and final report, and presentation of findings.
</li><li>Payment: 25% of the total contract value upon submission and acceptance of the final report and related deliverables.
</li></ul><br>
General Conditions:
<br>
<ul><li>Payments shall only be released upon submission and approval of deliverables for each respective phase.
</li><li>If the assignment is terminated prior to full completion, payment shall be limited to the approved deliverables of completed phase(s).
</li><li>Deliverables must be provided in line with the agreed timeline, quality standards, and requirements outlined in the Terms of Reference.
</li></ul><br>
Desirable:
&#61623; <br>
<br>
Knowledge about latest development in the livelihoods sector, including broader UN processes on the SDGs and the Global Compact on Refugees.
&#61623; <br>
<br>
Technical competencies in sub-sectors relevant to livelihoods programming e.g. financial inclusion, employment, entrepreneurship, private sector development, local economic development, poverty reduction, agriculture, livestock, vocational and technical education, and training, etc.
<br>
<br>
Required/mandatory:
<br>
<ul><li>Research and analytical skills with ability to design and conduct qualitative and quantitative research.
</li><li>Data collection skills (interviews, surveys, focus groups).
</li><li>Awareness of legal and policy frameworks governing refugees and informal businesses in Pakistan, as well as the situation of refugees in country.
</li><li>Strong written and verbal communication skills for drafting clear, evidence-based reports and presenting findings.
</li><li>Business and Economic Literacy: Understanding of micro, small, and informal business operations, entrepreneurship, market systems, and livelihood strategies in displacement contexts.
</li></ul><br>
Minimum years of work experience
<br>
(NOTE: candidates with less years of experience cannot be short-listed or recommended): 5 years
<br>
Language: Required: English, Urdu Desirable: Local languages<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p>Bachelor's (Required)
<p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

National consultant

Jazz

<div>
 <p>
  <strong>
   Grade Level: L2
  </strong>
 </p>
 <p>
  <strong>
   Location: Islamabad
  </strong>
 </p>
 <p>
  <strong>
   Last date to apply: 12th November, 2025
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   What is Jazz Business Consultant?
  </strong>
 </p>
 <p>
  A Jazz Business Consultant will offer advice and expertise to Telecom &amp; Internet Service providers to help them improve their business while leveraging on Jazz's FTTH portfolio. In doing so, the JBC will build and sustain long-term meaningful relationships with the clients while ensuring client engagement, selling/ upselling, retention, and satisfaction.
 </p>
 <p>
  Jazz Business consultant is a part of the FTTH department and reports directly to the Regional Manager. Regional Manager reports to Regional Head who leads a regionwide team of Business Consultants.
  <br/>
 </p>
 <p>
  <strong>
   What does Jazz Business Consultant do?
  </strong>
 </p>
 <p>
  <u>
   <strong>
    Key responsibilities
   </strong>
  </u>
 </p>
 <ul>
  <li>
   Engage with clients to understand their business well and sell/create solutions that cater best to the client's needs.
  </li>
  <li>
   Actively seek out and develop new business opportunities for FTTH services, expanding the company's market reach.
  </li>
  <li>
   Generate leads through various channels (e.g., customer visits, referrals, online inquiries) and qualify them based on their potential.&nbsp;
  </li>
  <li>
   Build and maintain strong, long-term relationships with key clients, ensuring customer satisfaction and retention.&nbsp;
  </li>
  <li>
   Maintain in-depth knowledge of the company's FTTH products and services, including features and benefits.&nbsp;
  </li>
  <li>
   Presentations and demonstrations FTTH services portfolio, showcasing the benefits of FTTH services to potential clients.
  </li>
  <li>
   Meet or exceed assigned monthly and quarterly sales targets, contributing to the overall revenue growth of the company.&nbsp;&nbsp;
  </li>
  <li>
   Manage the complete lifecyle of customer on boarding from feasibility to contract finalization.
  </li>
  <li>
   Meeting Retention &amp; Recovery Targets of assigned portfolio.
  </li>
  <li>
   Maintain accurate records of sales activities, customer interactions, and sales performance, providing regular reports to management.&nbsp;
  </li>
  <li>
   Collaborate with internal teams, including pre-sales, product &amp; proposal management technical support, billing and customer service, to ensure seamless service delivery and customer satisfaction.&nbsp;
  </li>
  <li>
   Stay informed about market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.&nbsp;
  </li>
  <li>
   Handle customer inquiries, resolve issues, and provide support to ensure a positive customer experience.&nbsp;
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <u>
   <strong>
    Key Deliverables&nbsp;
   </strong>
  </u>
 </p>
 <ul>
  <li>
   &nbsp;100% assurance of assigned KPIs
   <br/>
  </li>
 </ul>
 <p>
  <em>
   Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
   <br/>
   <br/>
  </em>
 </p>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   What are we looking for and what does it require to be Jazz Business Consultant?
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in sales, particularly in the telecommunications or technology sector.&nbsp;
  </li>
  <li>
   Excellent verbal and written communication skills, including the ability to explain technical information clearly and concisely.&nbsp;
  </li>
  <li>
   Strong interpersonal and relationship-building skills, with the ability to build rapport with diverse clients.&nbsp;
  </li>
  <li>
   Ability to identify and resolve customer issues and challenges.&nbsp;
  </li>
  <li>
   Ability to negotiate effectively to close sales deals.&nbsp;
  </li>
  <li>
   Ability to prioritize tasks, manage time effectively, and meet deadlines.&nbsp;
  </li>
  <li>
   A strong understanding of FTTH technology and its benefits.&nbsp;
  </li>
  <li>
   Basic understanding of networking concepts and internet technologies.&nbsp;
  </li>
  <li>
   Experience using CRM &amp; associated systems tools for efficient sales management&nbsp;
  </li>
  <li>
   A strong drive to achieve sales targets and exceed expectations.&nbsp;
  </li>
  <li>
   Ability to adapt to changing market conditions and customer needs.&nbsp;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Why Join Jazz?
  </strong>
 </p>
 <p>
  As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 </p>
 <p>
  As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 69 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 </p>
</div>


Jazz Business Consultant

Inbox Business Technologies

<div>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 We are seeking a Consultant with proven experience in implementing and maintaining ISO 27001-based Information Security Management Systems (ISMS) and IT Governance, Risk, and Compliance (IT GRC) frameworks. The ideal candidate will have hands-on expertise in ISO 27001 gap assessments, risk assessments, policy development, and certification audit preparation, along with working knowledge of standards such as NIST, NCA, SAMA, COBIT, and ITIL. This role involves supporting compliance programs, developing security controls, conducting awareness training, and assisting clients in aligning IT strategies with regulatory requirements including GDPR, HIPAA, and PCI-DSS. Strong documentation, auditing, and communication skills are essential.
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  ISMS Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience of implementation and maintenance of ISO 27001-based Information Security Management Systems (ISMS).
  </li>
  <li>
   Perform gap assessments to identify areas of non-compliance and assist in remediation planning against various standards &amp; frameworks like, NIST, NCA, SAMA etc.
  </li>
  <li>
   Participate in risk assessments and help develop mitigation strategies.
  </li>
  <li>
   Developing ISMS policies, procedures, and security controls aligned with ISO 27001 standards.
  </li>
  <li>
   Prepare documentation and provide support during ISO 27001 certification audits.
  </li>
  <li>
   Conduct security awareness training and incident management processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  IT GRC Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in developing and implementing IT governance frameworks (COBIT, NIST, ITIL).
  </li>
  <li>
   Support IT risk assessments, compliance audits, and regulatory reporting activities.
  </li>
  <li>
   Help clients align IT strategies with their business goals while ensuring compliance with regulations like COBIT, GDPR, HIPAA, SOX, etc.
  </li>
  <li>
   Support in developing and maintaining IT compliance programs and policies.
  </li>
  <li>
   Contribute to the development and implementation of GRC tools and processes.
  </li>
  <li>
   Participate in internal audits and help clients prepare for external certification audits/compliance checks.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum Bachelor's degree in Information Security, Computer Science, or a related field.
  </li>
  <li>
   Certifications (preferred): ISO 27001 Lead Implementer / Lead Auditor, CISM, CRISC, or COBIT Foundation.
  </li>
  <li>
   Experience: 3-4 years of experience in ISMS and IT GRC consulting, auditing, or implementation.
  </li>
  <li>
   Familiarity with ISO 27001 gap assessments, risk assessments, and audits.
  </li>
  <li>
   Basic knowledge of IT governance frameworks (COBIT, NIST, ITIL, etc.).
  </li>
  <li>
   Understanding of regulatory compliance such as GDPR, NIST, and PCI-DSS.
  </li>
  <li>
   Strong documentation, report writing, and communication skills is a must.
  </li>
 </ul>
</div>


Consultant - ISMS/GRC

<div><p><b>Job Summary:</b></p><p>
We are seeking a Consultant with proven experience in implementing and maintaining ISO 27001-based Information Security Management Systems (ISMS) and IT Governance, Risk, and Compliance (IT GRC) frameworks. The ideal candidate will have hands-on expertise in ISO 27001 gap assessments, risk assessments, policy development, and certification audit preparation, along with working knowledge of standards such as NIST, NCA, SAMA, COBIT, and ITIL. This role involves supporting compliance programs, developing security controls, conducting awareness training, and assisting clients in aligning IT strategies with regulatory requirements including GDPR, HIPAA, and PCI-DSS. Strong documentation, auditing, and communication skills are essential.</p><h3 class="jobSectionHeader"><b>
Job Description:</b></h3><p><b>
ISMS Responsibilities:</b></p><ul><li>
Experience of implementation and maintenance of ISO 27001-based Information Security Management Systems (ISMS).</li><li>
Perform gap assessments to identify areas of non-compliance and assist in remediation planning against various standards &amp; frameworks like, NIST, NCA, SAMA etc.</li><li>
Participate in risk assessments and help develop mitigation strategies.</li><li>
Developing ISMS policies, procedures, and security controls aligned with ISO 27001 standards.</li><li>
Prepare documentation and provide support during ISO 27001 certification audits.</li><li>
Conduct security awareness training and incident management processes.</li></ul><p><b>
IT GRC Responsibilities:</b></p><ul><li>
Assist in developing and implementing IT governance frameworks (COBIT, NIST, ITIL).</li><li>
Support IT risk assessments, compliance audits, and regulatory reporting activities.</li><li>
Help clients align IT strategies with their business goals while ensuring compliance with regulations like COBIT, GDPR, HIPAA, SOX, etc.</li><li>
Support in developing and maintaining IT compliance programs and policies.</li><li>
Contribute to the development and implementation of GRC tools and processes.</li><li>
Participate in internal audits and help clients prepare for external certification audits/compliance checks.</li></ul><p><b>
Requirements</b></p><ul><li>
Minimum Bachelor&rsquo;s degree in Information Security, Computer Science, or a related field.</li><li>
Certifications (preferred): ISO 27001 Lead Implementer / Lead Auditor, CISM, CRISC, or COBIT Foundation.</li><li>
Experience: 3&ndash;4 years of experience in ISMS and IT GRC consulting, auditing, or implementation.</li><li>
Familiarity with ISO 27001 gap assessments, risk assessments, and audits.</li><li>
Basic knowledge of IT governance frameworks (COBIT, NIST, ITIL, etc.).</li><li>
Understanding of regulatory compliance such as GDPR, NIST, and PCI-DSS.</li><li>
Strong documentation, report writing, and communication skills is a must.</li></ul></div>

XPERT ACCOUNTECH SERVICES (XATS) PVT LTD

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  XPERT ACCOUNTECH SERVICES (XATS) PVT LTD, part of the Xenel Group in Pakistan, specializes in providing Business Process Outsourcing (BPO) services. The company's focus areas include Finance, Accounting, ERP, IT, data analytics, consulting, and customer care back-office support. XATS is dedicated to delivering high-quality solutions to enhance operational efficiency and support its parent group. Its commitment to technological innovation and customer-centric services makes XATS a leader in its industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site position for a Technical Consultant specializing in Microsoft Dynamics 365 based in Bahria Town Phase 8, Rawalpindi/Islamabad, the role involves providing technical expertise, executing implementations, and offering support for Microsoft Dynamics 365 solutions. Responsibilities include offering consulting services, addressing client needs through technical support, and troubleshooting system issues. The consultant will also actively contribute to the management of relationships with clients, ensuring smooth adoption and optimization of Microsoft Dynamics 365.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong Analytical Skills to evaluate system requirements and design effective solutions
  </li>
  <li>
   Consulting and Sales expertise to understand client needs and provide tailored solutions
  </li>
  <li>
   Experience in Technical Support and Troubleshooting to address and resolve user issues effectively
  </li>
  <li>
   Proficiency with Microsoft Dynamics 365 and related tools
  </li>
  <li>
   Strong communication and interpersonal skills for client engagement and collaboration
  </li>
  <li>
   Ability to work independently and as part of a team in a dynamic, fast-paced environment
  </li>
  <li>
   Bachelor's degree in Computer Science, Information Technology, or a related field
  </li>
  <li>
   Relevant certifications in Microsoft Dynamics 365 are a plus
  </li>
 </ul>
</div>


Technical Consultant - Microsoft Dynamics 365

Ibix Global Tech

<p>We are seeking an experienced <b>SAP CRM Consultant </b>for a hybrid role to join our dynamic <b>SAP delivery team</b>. The ideal candidate will have strong hands-on experience with <b>SAP CRM</b> in <b>SAP S/4HANA</b> or <b>RISE with SAP</b> environments, along with a good understanding of <b>cross-functional integrations</b> across other SAP modules.</p><p>You will be responsible for the <b>end-to-end implementation, customization, and integration</b> of SAP CRM solutions to support <b>Sales, Service, and Marketing</b> operations. For this role, <b>travel would be required as needed</b> for project delivery and client engagements.</p><p><b>Key Responsibilities</b></p><ul><li>Lead or support <b>end-to-end SAP CRM implementations</b>, including requirement gathering, solution design, configuration, testing, and deployment.</li><li>Design, configure, and enhance <b>CRM modules</b> for <b>Sales, Marketing, and Service Management</b>.</li><li>Ensure smooth <b>integration with SAP ECC / S/4HANA modules</b> such as <b>SD, MM, FI, and CO</b>.</li><li>Translate business requirements into effective <b>technical and functional solutions</b>.</li><li>Handle <b>customization, workflow optimization, and interface enhancements</b> as needed.</li><li>Prepare detailed <b>functional documentation</b> and collaborate closely with <b>technical teams</b> (ABAP, BASIS, etc.).</li><li>Conduct <b>end-user training</b> and provide <b>post-implementation support</b>.</li><li>Work closely with <b>cross-functional teams</b> to ensure solution alignment and continuous improvement.</li><li>Be open to <b>traveling for client workshops, go-lives, and on-site support</b> when required.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science</b>, <b>Information Technology</b>, <b>Business</b>, or a related field.</li><li><b>3 - 5 years of experience, 3&ndash;5 successful end-to-end SAP CRM implementations</b>.</li><li>Strong hands-on experience in <b>SAP CRM Sales, Service, and Marketing</b>.</li><li>Experience working in <b>SAP S/4HANA</b> or <b>RISE with SAP</b> environments.</li><li>Knowledge of <b>CRM Web UI</b>, <b>Interaction Center</b>, and <b>Middleware integration</b>.</li><li>Understanding of <b>cross-module integrations</b> (SD, MM, FI/CO).</li><li>Excellent <b>communication, analytical, and problem-solving skills</b>.</li><li>Willing to travel internationally.</li></ul><p><b>Preferred Qualifications</b></p><ul><li><b>SAP CRM Certification</b> &mdash; preferred and given priority.</li><li>Experience with <b>SAP C/4HANA (Customer Experience Suite)</b> or <b>SAP Cloud for Customer (C4C)</b>.</li><li>Familiarity with <b>SAP Fiori</b> and other modern SAP UI tools.</li><li>Prior experience in <b>international or enterprise-level SAP projects</b>.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive <b>salary</b> and <b>performance-based incentives</b>.</li><li>International travel - Exposure.</li><li>Exposure to <b>advanced SAP solutions</b> and <b>global clients</b>.</li><li>Excellent opportunities for <b>continuous learning</b>, <b>career growth</b>, and <b>professional development</b>.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you willing to travel internationally for client meetings or project assignments when required?</li><li>What is your current monthly salary package (in PKR)?</li><li>What is your expected monthly salary package (in PKR)?</li><li>How soon can you join us? (Notice time period)</li><li>Have you implemented SAP CRM on S/4HANA or RISE with SAP? If yes, what was your specific role in the project?</li><li>How many end-to-end SAP CRM implementations have you successfully completed, and which modules (Sales, Service, or Marketing) were you involved in?</li><li>How comfortable are you integrating SAP CRM with other SAP modules such as SD, MM, or FI/CO?</li></ul><p>Experience:</p><ul><li>SAP CRM Consultant: 3 years (Preferred)</li></ul><p>Work Location: In person</p>

SAP CRM Consultant (Hybrid Role)

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Technical Consultant - Microsoft Dynamics 365

SAP CRM Consultant (Hybrid Role)