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Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>Ankara, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
Ankara</p></div></div></div><div></div>

Content Moderator - English

Smile Hair Clinic

<div>
 <p>
  Open since
  <strong>
   2018
  </strong>
  , Smile Hair Clinic operates from a seven-story, stylishly designed, high-tech clinic building in Istanbul's financial district, staffed by over
  <strong>
   150
  </strong>
  trained staff. The quality and excellence of hair transplantation procedures are based on rigorous training procedures and the
  <strong>
   True&trade; Philosophy
  </strong>
  success criteria. Every Smile team member is a highly trained and proven expert.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an
  <strong>
   "SEO Executive"
  </strong>
  to join our growing team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Graduated from relevant departments of universities
 </p>
 <p>
  &bull; At least 7 years of digital marketing and SEO experience, preferably focused on agencies and healthcare sectors
 </p>
 <p>
  &bull; Advanced knowledge of technical and content SEO
 </p>
 <p>
  &bull; Able to effectively use tools such as Google Analytics 4, Search Console, SEMrush, Ahrefs, Screaming Frog
 </p>
 <p>
  &bull; Familiar with CMS systems such as Wordpress, knowledgeable about HTML and technical SEO principles
 </p>
 <p>
  &bull; Able to make data-based decisions, think analytically
 </p>
 <p>
  &bull; Strong written and verbal communication skills in English (English content production/auditing experience is an advantage)
 </p>
 <p>
  &bull; Prone to teamwork, proactive and open to development
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Creating and implementing short and long-term SEO strategies to increase organic traffic
 </p>
 <p>
  &bull; Conducting keyword analysis, competitor analysis, content gap analysis and SEO technical audits
 </p>
 <p>
  &bull; Improving the website's technical SEO infrastructure (page speed, mobile compatibility, indexing, etc.)
 </p>
 <p>
  &bull; Preparing SEO-compatible briefs for blog and page content, working in coordination with the content team and agencies
 </p>
 <p>
  &bull; Creating and implementing backlink strategies
 </p>
 <p>
  &bull; Preparing monthly and quarterly SEO performance reports (using tools such as Google Search Console, GA4, SEMrush, etc.)
 </p>
 <p>
  &bull; Working in coordination with agencies and guiding agencies when necessary
 </p>
 <p>
  &bull; Supporting patient acquisition processes with SEO contribution in the clinic-focused international health tourism competition
 </p>
</div>


SEO Executive

Darya Dental Klinik

<p><b>About Us</b></p><p><b>International Healthcare Brand | Istanbul</b></p><p>Darya Dental Turkey is an international dental clinic.</p><p>We&rsquo;re looking for a <b>capable, adaptable Content Writer / Copywriter</b> to execute content across multiple marketing channels.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Write and optimize content using provided keywords and briefs</li><li>Create website, SEO blogs, FAQ, and trust-building content</li><li>Write posts and articles for various marketing channels</li><li>Support email marketing, newsletters</li><li>Repurpose content across channels</li><li>Implement feedback and revisions efficiently</li><li>Collaborate with marketing, and creative teams</li></ul><p><b>You&rsquo;re a Good Fit If You:</b></p><ul><li>Write clearly and confidently in English</li><li>Are organized, adaptable, and deadline-driven</li><li>Can follow structure and briefs</li><li>Understand basic marketing intent (education, trust, conversion)</li></ul><p>Experience in healthcare, aesthetics, or services is a plus. This role is in office (not hybrid) located in Atasehir, Istanbul.</p><p>Job Type: Full-time</p>

Content Writer / Copywriter

Sony

<div>
 <p>
  The Sony spirit is about freedom, no limits, empowerment, innovation, imagination, autonomy, creativity and choice. With business operations all over the globe, we provide high quality lifestyle products offering entertainment through technology.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Global Business Services (GBS) provides services to Sony, globally, in a wide range of areas ranging from Online Marketing to Translation and Project Management. We work in a dynamic and interactive environment in our headquarters based in Istanbul. We are driven by our customers and support them with our core values of professionalism, passion, creativity, and proactivity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  GBS &ndash; Marketing Services is delivering global content management operations for Sony Global Websites, working with multi-cultural and diverse teams incl. Sony HQ and over 50+ sales countries.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Reporting to the Category Supervisor or Manager,
  <strong>
   Associate Specialist
  </strong>
  is expected to:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage online content or product launches for Sony global websites over at 50+ countries
  </li>
  <li>
   Make sure content deployment operations are delivered on time, with high quality
  </li>
  <li>
   Execute online publishing needs across multiple stakeholders
  </li>
  <li>
   Provide assistance to global web teams in order to support additions and modifications of global web content
  </li>
  <li>
   Constantly develop content point of view, provide consultancy to global web teams in terms of global web content management where necessary
  </li>
  <li>
   Analyze the details of regional content requirements, determine approaches and available sources and apply effectively
  </li>
  <li>
   Liaison between business stakeholders and technology support ensuring technical issues and user helpdesk questions are addressed promptly and adequately.
  </li>
  <li>
   Maintain good relationships and open communication, ensuring the satisfaction of the internal customer during product-line up and web content refresh activities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate should be able to demonstrate the following:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent planning, co-ordination and communication skills
  </li>
  <li>
   Educational background on Business Administration, Marketing and Communications is preferable
  </li>
  <li>
   1-2 years of equivalent work experience preferable. We also welcome fresh graduates
  </li>
  <li>
   Able to work flexible hours and different time zones when required
  </li>
  <li>
   Knowledge of web content management tools is a plus
  </li>
  <li>
   Adaptive to dynamic and energetic office environment
  </li>
  <li>
   Effective teamwork and interpersonal skills, ability to work cooperatively in a high-performing team
  </li>
  <li>
   Cross-functional and cultural working
  </li>
  <li>
   Independent and proactive approach to business partnering, able to inspire confidence, manage expectations and meet the aspirations of both external and internal stakeholders.
  </li>
  <li>
   Capable and calm problem solver, able to inspire confidence at all levels by delivering under pressure
  </li>
  <li>
   Fluent in English verbally &amp; written and able to work within a global company English is the corporate language
  </li>
  <li>
   Knowledge of Word, PowerPoint, and Excel
  </li>
  <li>
   Extraordinary detail orientation combined with the ability to juggle multiple projects in a fast-paced environment
  </li>
  <li>
   Open-minded and flexible personality, open to change and willing to work under changing circumstances
  </li>
  <li>
   Willingness to travel
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Applicants who add their CVs will only be considered.
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   All applications will be acknowledged and treated confidentially.
  </strong>
 </p>
</div>


Marketing Services Associate Specialist

Yandex

<div>
 <p>
  Yandex is a tech company that transforms globally sourced technologies into everyday services, enriching local communities. We reshape and enhance advanced technologies from around the world into seamlessly integrated products for daily use across diverse regions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a proactive Content Specialist to create and enhance content of our service and collaborate with cross-functional teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Apply if you have strong writing skills, attention to detail, and enjoy working with content that helps users make better choices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will be responsible for:
 </p>
 <ul>
  <li>
   Create and update multiple forms of content to enhance the platform's relevance (product descriptions, pictures, etc.)
  </li>
  <li>
   Highlight product characteristics and make the platform more informative for our users
  </li>
  <li>
   Maintain communication with cross-functional teams within the service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  You might be a fit if you have:
 </p>
 <ul>
  <li>
   Strong writing and verbal communication skills in Turkish and English languages
  </li>
  <li>
   Interest in content creation and editing
  </li>
  <li>
   Ability to learn quickly and adapt to new challenges
  </li>
  <li>
   Ability to work in a team and provide constructive feedback
  </li>
  <li>
   Access to a desktop with Windows 10 or higher / macOS
  </li>
  <li>
   Strong, stable internet connection
  </li>
 </ul>
</div>


Content Specialist

Sinecera Studio

<div>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Social Media &amp; Community Lead
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Be&scedil;ikta&scedil;, &Idot;stanbul
 </p>
 <p>
  <strong>
   Work Model:
  </strong>
  On-site&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re launching
  <em>
   MIRA: THE DREAMERS
  </em>
  , our upcoming game on Steam, with a demo releasing very soon. To support the launch, we&rsquo;re building an engaged player community and are looking for a Social Media &amp; Community Expert to lead this effort.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate will help us build excitement and visibility around the game, manage and grow our Discord community, create simple and effective content calendars and engagement plans.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and post daily content on
   <strong>
    TikTok, Discord, Instagram, Reddit and X (Twitter),
   </strong>
  </li>
  <li>
   Oversee and grow the
   <strong>
    Discord and Reddit community
   </strong>
   &mdash;manage updates, events, and mod coordination,
  </li>
  <li>
   Foster player engagement by responding to comments and promoting
   <strong>
    user-generated content (UGC),
   </strong>
  </li>
  <li>
   Organize and execute
   <strong>
    weekly community activities
   </strong>
   (polls, AMAs, discussion prompts, mini-events),
  </li>
  <li>
   Collaborate with the marketing team to align content with the overall brand strategy.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desired skills and experiences:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Strong interest in the gaming industry,
   </strong>
   with at least
   <strong>
    2 years
   </strong>
   of relevant professional experience,
  </li>
  <li>
   Excellent written communication skills in
   <strong>
    English
   </strong>
   with a strong understanding of memes,
  </li>
  <li>
   Hands-on experience using
   <strong>
    Discord, Reddit, social scheduling tools (e.g., Later, Buffer), and Canva or similar design platforms,
   </strong>
  </li>
  <li>
   Deep understanding of TikTok trends, community engagement tactics, and platform algorithms,
  </li>
  <li>
   Manage live-streaming operations &ndash; Kick, Twitch, YouTube
  </li>
  <li>
   Self-driven, organized, and able to operate in a fast-paced startup environment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What makes our team so unique:
  </strong>
 </p>
 <ul>
  <li>
   Open feedback &amp; transparency,
  </li>
  <li>
   Exceptional talent,
  </li>
  <li>
   Every idea matters,
  </li>
  <li>
   Never ending learning.
  </li>
 </ul>
</div>


Social Media & Community Lead

Farmasi

<div>
 <p>
  Founded in the 1950s, Farmasi is Turkey's leading manufacturer and seller in the categories of colored cosmetics, skin and personal care, household cleaning products and food supplements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Farmasi, which has exports to 125 countries, operates in 33 countries and is the 27th largest Direct Sales Company in the world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Farmasi Headquarters Istanbul / &Ccedil;ekmek&ouml;y location is looking for a "Senior Digital Marketing &amp; Social Media Specialist" to be assigned with in the Marketing Department.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Creation and optimization of company pages on every platform to increase the visibility of the company's social content
  </li>
  <li>
   Social media management and content preparation
  </li>
  <li>
   Moderate all user-generated content in accordance with the moderation policy for each platform
  </li>
  <li>
   Coordinates the creation of all digital content Website, blog, press release, Instagram, Facebook Business Manager, Google Ads, video, etc.
  </li>
  <li>
   Managing social media platforms (Instagram, Facebook, Twitter, LinkedIn, Youtube, Google+ etc.)
  </li>
  <li>
   Managing all stages of SEO work and getting monthly development reports
  </li>
  <li>
   Designing digital media campaigns according to business goals
  </li>
  <li>
   Working collaboratively with marketing, sales and product development teams
  </li>
  <li>
   Ability to write effective content
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in related fields
  </li>
  <li>
   Minimum 4 years of digital marketing &amp; social media hands on experience working in online media, digital, and direct marketing with a focus on performance-based marketing, measurement, and analytics
  </li>
  <li>
   Experienced in creating and implementing a social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  </li>
  <li>
   Excellent command of written and verbal English
  </li>
  <li>
   Proficient in MS Office programs
  </li>
  <li>
   Excellent writing, editing (photo/video/text), presentation and communication skills
  </li>
  <li>
   Proven working experience in social media marketing or as a Digital Media Specialist
  </li>
  <li>
   A passion to learn and keep up with digital marketing and social media trends
  </li>
  <li>
   Demonstrable social networking experience and social analytics tools knowledge
  </li>
  <li>
   Result-oriented, able to manage time effectively and adapt to teamwork
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Digital Marketing & Social Media Specialist

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