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content quality assurance qa specialist

MTBC CareCloud

Job Summary We are seeking a Content QA Specialist with strong knowledge of medical and healthcare terminology to review and ensure the accuracy, quality, and compliance of healthcare-related content before publication.Key Responsibilities<ul><li>Review and proofread healthcare and medical content including blogs, ebooks, whitepapers, landing pages, and website copy.</li><li>Ensure accuracy of medical terminology, facts, statistics, and references used in the content.</li><li>Check grammar, spelling, readability, and clarity of content.</li><li>Ensure all content follows brand voice, editorial guidelines, and SEO best practices.</li><li>Verify sources and references for credibility.</li><li>Collaborate with writers and marketing teams to improve content quality.</li><li>Identify inaccuracies or inconsistencies and provide feedback for corrections.</li></ul>Requirements<ul><li>2&ndash;3 years of experience in content editing, proofreading, or quality assurance.</li><li>Strong knowledge of medical and healthcare terminology.</li><li>Excellent grammar, editing, and proofreading skills.</li><li>Familiarity with SEO content guidelines and digital publishing standards.</li><li>Strong attention to detail and analytical skills.</li></ul>Job Type: Full-timeWork Location: In person

Content Quality Assurance (QA) Specialist

GHA Marketing Ltd

Position: Client Content Operations SpecialistWorking Hours: Monday to Friday | 10:00 AM &ndash; 6:00 PMEmployment Type: Full-Time, OnsiteAbout UsHG Marketing is a podcast agency based in Lahore, helping marketers &amp; entrepreneurs generate leads through B2B podcasting. With a focus on building systems, creating quality content, and lead generation, HG Marketing provides opportunities for business growth and success.Key ResponsibilitiesAbout the Role We are looking for a highly detail-oriented Client Content Operations Specialist to oversee end-to-end podcast execution for multiple clients. This role is responsible for quality control, publishing, scheduling, client communication, and workflow management across audio, video, and written podcast assets. This is not a creative editing role. This is a systems, quality, and operations role that ensures every asset delivered to clients is accurate, polished, compliant, and published correctly across all platforms.Quality Assurance &amp; Review<ul><li>Perform thorough quality checks on podcast videos, audio files, show notes, articles, clips, and thumbnails using structured checklists</li><li>Identify errors, inconsistencies, compliance issues, and brand mismatches across all assets</li><li>Ensure final deliverables meet internal standards and client-specific guidelines before approval</li></ul>Publishing &amp; Scheduling<ul><li>Schedule and publish podcast episodes on YouTube, Spotify, Apple Podcasts, and other podcast platforms</li><li>Upload, optimize, and manage episode metadata including titles, descriptions, tags, timestamps, and thumbnails</li><li>Maintain and manage content calendars for podcasts, clips, and related assets</li></ul>Client &amp; Account Management<ul><li>Act as the primary point of contact for assigned clients</li><li>Communicate updates, timelines, feedback, and approvals clearly and professionally</li><li>Ensure smooth coordination between internal teams (editors, writers, designers) and clients</li></ul>Workflow &amp; Operations Management<ul><li>Manage multiple client workflows simultaneously without delays or quality drops</li><li>Track asset movement from raw files &rarr; edited &rarr; QA &rarr; publishing &rarr; client delivery</li><li>Ensure deadlines are met and bottlenecks are identified early</li></ul>Documentation &amp; Process <ul><li>Follow and improve SOPs, QA checklists, and workflow systems</li><li>Maintain organized records of published episodes, revisions, and approvals</li></ul>Required Skills &amp; Experience <ul><li>Strong experience in podcast management, content operations, or media QA</li><li>Exceptional attention to detail and ability to spot errors others miss</li><li>Hands-on knowledge of YouTube, Spotify, Apple Podcasts, and podcast hosting platforms</li><li>Experience managing multiple clients and fast-moving workflows</li><li>Clear written and verbal communication skills</li><li>Comfortable working with structured processes, checklists, and deadlines</li></ul>Who is best fit for this roleThis role is ideal for someone who<ul><li>Enjoys systems, structure, and quality control</li><li>Takes ownership and accountability seriously</li><li>Can manage clients without hand-holding</li><li>Understands that execution and accuracy matter more than creativity</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>1-2: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Client Content Operations Specialist

Nestors Global Pvt Ltd

About UsNestors Global is a leading content solutions company delivering high-quality academic, business, and digital content services worldwide. We are expanding our team and looking for a Senior Content QA &amp; Editor to ensure that all content meets the highest standards of quality, accuracy, and brand consistency.If you have a keen eye for detail, excellent command of English, and a passion for refining content, this role is perfect for you.Job SummaryThe Senior Content QA &amp; Editor will oversee the quality, accuracy, and consistency of all content produced by the writing team. This role requires strong editing skills, familiarity with SEO and digital content standards, and the ability to mentor and guide junior writers.Key Responsibilities<ul><li>Review, edit, and proofread content for grammar, clarity, readability, and style compliance.</li><li>Ensure all content is original, plagiarism-free, and aligned with brand voice.</li><li>Conduct SEO checks, including keyword placement, meta descriptions, headings, and internal linking.</li><li>Provide constructive feedback to writers to improve content quality and performance.</li><li>Verify facts, references, and data for accuracy and reliability.</li><li>Maintain content quality guidelines and ensure consistency across all platforms.</li><li>Collaborate with SEO, content, and marketing teams to optimize content for digital performance.</li><li>Track and report on content quality metrics and performance.</li><li>Mentor and support junior editors and content writers.</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in English, Journalism, Communications, or related field.</li><li>4&ndash;6 years of professional experience in content editing, proofreading, or quality assurance.</li><li>Excellent command of English grammar, punctuation, and style.</li><li>Experience with SEO best practices and digital content optimization.</li><li>Strong attention to detail, organizational skills, and time management.</li><li>Ability to handle multiple projects and meet deadlines.</li><li>Experience working with content management systems (CMS) like WordPress is a plus.</li></ul>Preferred Skills<ul><li>Familiarity with plagiarism detection tools.</li><li>Knowledge of academic, technical, or professional writing standards.</li><li>Understanding of content performance analytics.</li><li>Leadership or mentoring experience in a content team.</li></ul>Work Location: In person

Senior Content QA & Editor

Sybrid Pvt Ltd.

Position: Quality Assurance (QA) Executive Salary Range: PKR 50,000 &ndash; 80,000 Industry: BPO / Call Center Location: LahoreJob OverviewWe are looking for an experienced Quality Assurance (QA) Executive for the BPO industry to ensure high standards of customer service and compliance. The QA Executive will be responsible for monitoring calls, evaluating agent performance, and providing feedback to improve service quality.Key Responsibilities<ul><li>Monitor and evaluate customer service calls, chats, and emails to ensure quality standards are met.</li><li>Conduct call audits and quality assessments based on defined QA parameters.</li><li>Provide constructive feedback and coaching to agents to improve performance.</li><li>Prepare daily, weekly, and monthly QA reports.</li><li>Identify training needs and quality gaps within the team.</li><li>Ensure compliance with company policies and campaign requirements.</li><li>Work closely with Team Leads and Operations to improve overall performance.</li><li>Maintain proper documentation of quality evaluations.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of QA experience in the BPO / Call Center industry.</li><li>Strong analytical and listening skills.</li><li>Experience with call monitoring, quality scorecards, and reporting.</li><li>Good communication and feedback delivery skills.</li><li>Ability to identify performance improvement areas.</li></ul>Education<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li></ul>Pay: Rs50,000.00 - Rs80,000.00 per hourWork Location: In person

Quality Assurance (QA) | Domestic Call Center

Amzdudes Pvt. Ltd.

Job description:Job Title: Content Writer Location: Karachi Company: AMZDudes Timings: Monday to Friday | 10:00 AM &ndash; 6:00 PM(ONSITE)Job description: We are looking for a creative, detail-oriented Content Writer to join our team. In this role, you will help transform our marketing strategies and research insights into clear, engaging, and high-performing content.You will primarily work on social media copy, SEO blog posts, and product listing content, ensuring every piece of writing reflects the brand voice and delivers real value to the audience.This role is ideal for someone who enjoys writing with purpose&mdash;content designed to rank on Google, communicate brand value, and drive conversions.Key ResponsibilitiesSocial Media Copywriting<ul><li>Write engaging social media captions and post copy based on the provided content strategy.</li><li>Ensure all social media content aligns with the brand voice and messaging guidelines.</li><li>Translate research insights and marketing strategies into clear and compelling social content.</li></ul>SEO Blog Writing<ul><li>Write high-quality blog articles designed to rank on Google and answer real user queries.</li><li>Structure articles using SEO best practices including headings, internal linking, and keyword placement.</li><li>Collaborate with the SEO team to refine content for search visibility and readability.</li></ul>Product Listing Copywriting<ul><li>Write and optimize Amazon product listing content including titles, bullet points, and descriptions.</li><li>Ensure product copy clearly communicates the product value, benefits, and key features.</li><li>Review and QA listing design copy to ensure accuracy, clarity, and alignment with the product message.</li></ul>Content Quality Assurance<ul><li>Edit and proofread content to maintain grammar, clarity, tone, and brand consistency.</li><li>Ensure all written content maintains a professional, clean, and persuasive tone.</li></ul>Requirements<ul><li>Proven experience as a Content Writer, Copywriter, or similar role</li><li>Strong writing, editing, and storytelling skills</li><li>Ability to write SEO-optimized blog content</li><li>Experience writing social media content and product copy</li><li>Excellent grammar and attention to detail</li><li>Ability to follow brand voice guidelines and content frameworks</li><li>Comfortable working in a fast-paced, deadline-driven environment</li></ul>Bonus Skills<ul><li>Experience writing Amazon product listings</li><li>Familiarity with SEO tools and keyword research</li><li>Understanding of conversion-focused copywriting</li></ul>To Apply: Please send your updated resume and a brief cover letter highlighting your SEO experience to hr@amzdudes.com OR 03123616404Job Type: Full-timeWork Location: In person

Content Writer (SEO, Social Media & Product Listing Copy)

Abacus Outsourcing

Company DescriptionAbacus has been delivering advanced business solutions for over 35 years, enabling organisations to realise their full potential. Our solutions are driven by a convergence of modern business practices and cutting-edge technologies. We strongly believe in collaborative partnerships with our clients to deliver measurable and sustainable results.Job Title: QA ExecutiveLocation: IslamabadSalary Range: 80k to 100kJob SummaryWe are seeking a competent and detail-orientated QA Executive to ensure compliance with quality standards while enhancing employee performance through structured monitoring, coaching, training, and continuous improvement initiatives.Key ResponsibilitiesMonitor and evaluate agent performance through call and chat audits in line with defined quality standardsConduct detailed quality assessments and provide structured feedback to improve individual and team performanceDesign, develop, and deliver training programs for new hires and existing employeesConduct refresher sessions to address identified quality gaps and skill deficienciesDevelop and maintain training materials, quality frameworks, SOPs, and Performance Improvement Plans (PIPs)Track and analyze quality metrics, KPIs, and training effectiveness using performance dataCollaborate closely with Operations to align quality benchmarks with business objectivesFacilitate calibration sessions to ensure consistency and fairness in performance evaluationsIdentify trends and recommend process improvement initiatives based on quality insightsMaintain accurate documentation of audits, coaching sessions, and training activitiesRequired Skills &amp; CompetenciesStrong knowledge of quality assurance methodologies and performance evaluation techniquesExpertise in training design and deliveryExcellent analytical and problem-solving abilitiesStrong communication and coaching skillsEffective stakeholder management and interpersonal skillsProficiency in MS Office (Excel, PowerPoint, Word)Hands-on experience with CRM systems and quality monitoring toolsQualifications &amp; RequirementsBachelor&rsquo;s degree (14 Years minimum)3 years of experience in quality assurance, training, or customer service operations, including at least 1 year of leadership experience in QA/operations. (BPO experience preferred)Strong understanding of call center quality frameworks and KPIsBenefits:Medical CoverageCareer Growth &amp; Development OpportunitiesProfessional Learning EnvironmentJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Quality Assurance-Executive

Physicians Revenue Group

Job Description: Physicians Revenue Group (PRG) is looking for a detail-oriented and experienced QA Billing Executive to join our growing Medical Billing team. The ideal candidate should have strong experience in Accounts Receivable (AR) and a good understanding of quality assurance processes in medical billing. The role involves reviewing billing processes, identifying errors, and ensuring compliance with company standards and client requirements.Key Responsibilities:<ul><li>Perform quality checks on AR and billing processes to ensure accuracy and compliance.</li><li>Review claims, denials, and payment postings to identify errors or inconsistencies.</li><li>Monitor team performance and provide feedback to improve billing quality.</li><li>Ensure adherence to medical billing guidelines and client requirements.</li><li>Prepare QA reports and highlight areas of improvement.</li><li>Coordinate with AR teams to resolve billing issues and maintain quality standards.</li></ul>Requirements:<ul><li>Minimum 1 years of experience in Medical Billing (AR).</li><li>Basic understanding of QA processes in medical billing.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and reporting skills.</li><li>Ability to work in a Night Shift environment.</li><li>Attention to detail and ability to maintain accuracy.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Career growth opportunities in medical billing</li></ul>Location: Lahore Shift: Night ShiftJob Type: Full-timeWork Location: In person

QA Billing Executive

Explore 1147+ Content quality assurance qa specialist in Pakistan this April. Find roles across top companies and apply now to boost your career.