digital marketing project manager Jobs in Washington

digital marketing project manager

marketing director

sr content designer

contract marketing copywriter

Smartlogic

<div>SmartLogic is a custom web and mobile application consultancy with 20 years of experience building scalable, reliable, and mission-driven software. Our marketing focus is on generating Sales Accepted Leads (SALs) by aligning content with our Ideal Customer Profiles (ICPs).
To support three integrated campaigns in Q4 2025, SmartLogic seeks a contract marketing writer for a pilot engagement. The goal is to test working relationship, quality, and campaign impact with the option to transition to a retainer in 2026.
The primary goal is to create persona-driven marketing content that generates SALs by:<ul>
<li>Converting case studies into one-pagers that can be used in outreach.</li>
<li>Developing landing page copy that clearly conveys pain points, outcomes, and CTAs.</li>
<li>Producing email sequences (subject lines + body copy) for Apollo and newsletter tracks.</li>
<li>Writing ad copy (LinkedIn, search, display).</li>
<li>Drafting blog posts aligned with approved content angles.</li>
</ul>Deliverables may include:<ul>
<li>Case Study One-Pagers (2&ndash;3 per campaign)</li>
<li>Landing Page Copy (1 per campaign)</li>
<li>Email Cadence Content (~15 emails per campaign)</li>
<li>Ad Copy Variations (3&ndash;5 per campaign)</li>
<li>Blog Posts (1&ndash;2 per campaign, 800&ndash;1,000 words)</li>
</ul>What we'll provide you:<ul>
<li>Messaging Matrices (Public Health, HealthTech, Data &amp; Analytics)</li>
<li>Brand Messaging Playbook &amp; Editorial Guide</li>
<li>Case Studies &amp; Templates</li>
<li>Campaign Briefs with ICP definitions, personas, proof points, and event strategies</li>
<li>Access to SmartLogic Marketing Lead and other staff for content reviews and revisions</li>
</ul>Requirements
Deliverable standards (more is defined in our messaging playbook and messaging matrices):<ul>
<li>Tone: Confident, pragmatic, and outcomes-focused</li>
<li>Persona Alignment: Tailored to personas defined by SmartLogic</li>
<li>Format: Editable Google Docs, following SmartLogic templates</li>
<li>Attribution: Work-for-hire, all IP owned by SmartLogic</li>
</ul>Evaluation criteria / what we're looking for:<ul>
<li>Experience writing B2B SaaS and nonprofit/mission-driven content</li>
<li>Familiarity with persona-driven, outcomes-oriented marketing</li>
<li>Ability to adapt to SmartLogic&rsquo;s tone of voice and brand guidelines</li>
<li>Portfolio of case studies, campaign copy, and blogs</li>
<li>SEO optimization skills a plus (not required)</li>
</ul>Benefits
Pricing &amp; Payment:<ul>
<li>Rate: please let us know your hourly rate</li>
<li>Cap: not to exceed 40 hours per month without prior written approval</li>
<li>Payment Terms: invoiced weekly, every two weeks, or once monthly as you prefer. Invoices due Net 15.</li>
</ul>Retainer Consideration: If the Q4 pilot is successful, we will discuss shifting to a monthly retainer structure beginning January 2026. Retainer scope will be based on deliverables (e.g., blog posts, emails, ads) rather than hours, to support predictable planning and ongoing partnership.</div>

Contract Marketing Copywriter

ARES Corporation

<div>ARES is seeking a Multimedia Producer to provide support focused on integration and maintenance of public-facing content for the NASA Science Mission Directorate in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency&rsquo;s enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA&rsquo;s Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA&rsquo;s message, eMITS integrates services for NASA IT and provides NASA&rsquo;s communication to the outside world. Come join us in support of NASA&rsquo;s mission to inspire the world through information and discovery.
This is a hybrid eMITS position supporting NASA Headquarters in Washington DC. While mostly remote, there is a need for a local presence for those rare in person meetings with stakeholders.
JOB DESCRIPTION / FUNCTIONAL RESPONSIBILITIES:<ul><li>
This individual should be skilled with the WordPress Content Management System.</li><li>
The incumbent will work independently, supporting customer requests and projects in support of the NASA Science digital presence. Communicating and assisting stakeholders from across the different Science Divisions.</li><li>
Content creation, editing, and maintenance of digital content promoting public awareness of Science missions. Prepare imagery, documents, and video content for public dissemination with the use of the Adobe Creative Cloud and Microsoft Office products.</li><li>
Review and edit meta data, captions, alternative text where applicable.</li><li>
Be familiar with Google web analytics to track trends and report on the interaction rate of features and campaigns. Share with stakeholders what worked and what would benefit future campaigns.</li><li>
Be an advocate. Keeping content organized for both tracking and easy of discovery for the public.</li></ul>
 EDUCATION AND PREVIOUS WORK REQUIREMENTS:<ul><li>
Applicants for this position requires a 4-year degree.</li><li>
Such as BA or BS in graphic design, marketing, communication or relevant field with 4 years or more of work experience.</li></ul>
EXPERIENCE/COMPETIENCIES/SKILLS:<ul><li>
Proficiency in WordPress Content Management System or similar applications</li><li>
Proficiency in Web and Accessibility Standards</li><li>
Proficiency in Adobe Creative Cloud software</li><li>
Proficiency in Microsoft Office Suite</li><li>
Familiar with Search Engine Optimization, Web Analytics and Metrics</li><li>
Ability to work independently, be proactive, and serve as a team player</li><li>
Attention to details, excellent verbal and written communication skills</li><li>
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), SharePoint, and Box.</li></ul>
Preferred Qualifications:<ul><li>
Previous NASA or Federal Government experience.</li><li>
Project Management or Agile Certification(s).</li><li>
Previous experience in Organizational Change Management.</li><li>
Creative problem-solving abilities.</li><li>
Excellent attention to detail.</li></ul>
ARES Benefits:
ARES offers a competitive compensation and benefit package. Full time employees may participate in:<ul><li>
Medical Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
HSA/FSA Accounts</li><li>
Life &amp; Disability Insurance</li><li>
Critical Illness &amp; Accident Insurance</li><li>
ESOP</li><li>
401(k) Plan</li><li>
Paid Time Off &amp; Holidays</li></ul>
ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).
Our stated salary range represents a general guideline. However, ARES considers a number of factors when determining salary offers such as current market conditions, the scope and responsibilities of the position and the candidate's experience, education, and skills.</div>

Multimedia Producer

District Consulting

About UsDistrict Consulting is a boutique marketing and communications firm supporting private and government clients across B2C and public sector initiatives. We&rsquo;re known for high-quality creative, data-driven strategy, and strong partnerships with diverse small businesses.About This RoleDistrict Consulting is seeking a Digital Marketing Project Coordinator to join our contractor bench and support ongoing content, outreach, and system improvement work. This role is ideal for someone detail-oriented, organized, and proactive - someone who knows how to manage a social calendar, chase down approvals, and keep digital campaigns on track without needing hand-holding.You&rsquo;ll work closely with the Principal to help organize systems like ClickUp, Pipedrive, and HoneyBook and assist with light sustainability tracking and vendor sourcing as part of our green business practices.Requirements<ul><li>Maintain project timelines and prepare social media content calendars with enough lead time for reviews, edits, and scheduling</li><li>Manage social post scheduling and basic engagement across platforms</li><li>Build and maintain content calendars for social, blog, and email campaigns</li><li>Support SEO-friendly blog writing (drafts, outlines, formatting)</li><li>Coordinate and follow up on outreach emails, proposals, and simple business development tasks</li><li>Monitor and flag relevant government RFPs or open solicitations</li><li>Track proposal submissions and follow-ups in Pipedrive</li><li>Support content tasks: blog outlines, reports, captions, or newsletters</li><li>Help organize shared folders, templates, and client assets for team use</li><li>Help clean up and optimize ClickUp, Pipedrive, HoneyBook, and shared folders</li><li>Track open RFPs/solicitations and flag relevant ones for follow-up</li><li>Communicate with clients, vendors, and stakeholders at all levels</li><li>Assist with light sustainability reporting (e.g., number of local vendors used, digital-only campaigns, vendor sourcing)</li><li>Please note: While this is a remote-first role, we are specifically seeking candidates based in the DMV area, with a preference for those located in Washington, DC.</li></ul>Qualifications<ul><li>2&ndash;4 years of experience in marketing coordination, project support, or operations</li><li>Solid writing skills and strong attention to detail</li><li>Proactive, able to spot what's missing, keep things moving, and manage priorities</li><li>Familiarity with SEO best practices, content scheduling, and calendar management</li><li>Comfortable learning and using ClickUp, Pipedrive, HoneyBook, Google Drive, Canva</li><li>Strong communication skills and client-facing professionalism</li><li>Available during core EST hours at least 3 days per week</li></ul>Bonus Skills<ul><li>Experience with sustainability tracking, local vendor sourcing, or grant compliance</li><li>Familiarity with DC government contracting or business development</li><li>Implementation / optimization experience with key tools and/or digital platforms</li><li>Light creative or video editing skills using Canva or Adobe tools</li></ul>Why You Should Join Us<ul><li>Dynamic Work Environment: Engage with multiple clients and projects that keep the job exciting and challenging.</li><li>Professional Growth: Work directly under the guidance of our Strategic Planning Director, gaining insights and expertise that are rare in part-time roles.</li><li>Strategic Impact: Play a key role in shaping the branding strategies that drive client success in diverse markets.</li><li>Flexibility and Autonomy: Enjoy the flexibility of a part-time role designed for highly skilled professionals who value balance and high-impact work.</li></ul>How to Apply:If you are a creative thinker with a passion for building strong brands, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience and why you are the best fit for the role to jobs@districtconsulting.co.Equal Employment Opportunity (EEO) Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.We strongly encourage candidates from underrepresented communities, including women, people of color, veterans, and individuals with disabilities, to apply.Job Types: Part-time, ContractPay: From $20.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>People with a criminal record are encouraged to applyWork Location: Remote

Digital Marketing Project Manager

<div>
 XLA is currently seeking a
 
 Project Manager
 
 to support our DOL client onsite in Washington, DC. Candidates must be local to the Arlington area, as this position is onsite in a federal office setting 5 days/week.
 
 
 
 Salary: $115,000
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Five years of experience in the administration and management of large contracts comprised of multiple and concurrent tasks. Management includes the planning, budgeting and staffing for each task. Five years of experience managing contract staff. Management includes recruitment, hiring, development and supervision of all contract employees.
 </li>
 <li>
 Two years&rsquo; experience developing performance metrics which provide detailed analyses of staffing, requirements matching, and hiring. b) Duties Typical duties shall include, but are not limited to:
 </li>
 <li>
 Acts as Key Personnel, corporate representative who can make commitments on behalf of the contracting company in all administrative and technical matters related to the performance of tasks.
 </li>
 <li>
 Responsible for the supervision and direction of all contract personnel assigned to the contract
 </li>
 <li>
 Responsible for management of any subcontracting agreements, security enforcement, and task reporting and coordination.
 </li>
 <li>
 Works with the COR and BLS management to ensure proper execution of the contract to meet BLS needs and is the primary liaison between the contractor personnel and the COR.
 </li>
 <li>
 Discusses technical, financial, and administrative issues with the COR, division chiefs, Task Monitors, BLS technical leads, and the contractor employees on a scheduled basis.
 </li>
 <li>
 Ensures that all BLS security and confidentiality requirements (See Attachment A) and procedures are met for new hires and in place contract staff, including provision of signed Agent Agreements and credentialing documents.
 </li>
 <li>
 Supervises contract employees in assigned task areas.
 
 
 </li>
 </ul>
 
 EEO Statement
 
 
 
 XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere.
 
 
 We encourage qualified individuals with disabilities to apply. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 703-584-8317 or via email at humanresources@xla.com. For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
 
 
 We are proud to be an EEO/VETERAN EMPLOYER.
 
 
 All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for self-identifying with either category
</div>

Project Manager

Council for the Advancement and Support of Education

CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Our mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. CASE serves over 90,000 advancement practitioners at nearly 3,000 member institutions, advancing education in 72 countries, with support from more than 4,000 volunteers.
 
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
 
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
 
Title: Data Science Analyst
 Division: Data, Research & Technology
 Department: Research
 Status: Full-time, Exempt, must be authorized to work in US, no sponsorship
 Total Direct Reports: none
 Location: Washington DC only local candidates will be considered
 
Compensation: $80,000 to $100,000 depending on experience. Full-time, exempt level employee are eligible for various benefits including vacation and sick leave, paid holidays, health insurance, dental insurance, life insurance, long-term and short-term disability insurance, flexible spending plans, employee assistance plan, legal resources plans, tuition reimbursement, and participation in CASE’s retirement plan. CASE is eligible for the Public Service Loan Forgiveness (PSLF) program.
 
POSITION PURPOSE
 
The Data Science Analyst will support the Director of Data Science in providing complex analyses and critical reports foundational to strategic, revenue-generating data and research services. This role involves assisting in data collection, management, reporting systems, and developing software to support data cleaning, analysis, visualization, and reporting. The Data Science Analyst will also collaborate with colleagues to enhance data management, task automation, and support data-driven decision-making.
 
ESSENTIAL FUNCTIONS
 
Data Analysis and Visualization: 
<ul>
<li>Assist in conducting data analysis and developing visualizations for reports and presentations.</li>
<li>Support the design and automation of data reports, benchmarking tools, and other data resources.</li>
</ul>
Collaboration and Support: 
<ul>
<li>Work with the Director of Data Science and other team members on data management systems, processes, and platforms.</li>
<li>Provide support in maintaining and enhancing product roadmaps for complimentary and revenue-generating products and services.</li>
</ul>
Training and Development: 
<ul>
<li>Assist in delivering presentations and conducting trainings for members.</li>
<li>Develop training resources and contribute to thought leadership content.</li>
</ul>
Technical Expertise: 
<ul>
<li>Serve as a technical support resource, providing guidance on data science, analytics, reporting, and benchmarking tools.</li>
</ul>
Project/Activity Management
 
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
 <ul>
<li>Contribute to budgeted services sales revenue by supporting the development of revenue-generating products.</li>
<li>Manage expenses relative to budget and exercise fiscal responsibility.</li>
</ul>
Liaison Responsibilities
 <ul>
<li>Work cooperatively and supportively with volunteers and senior staff.</li>
<li>Collaborate with colleagues to analyze existing data, seek opportunities for new data acquisition, and develop insights and reports</li>
</ul>
Image Responsibilities
 
<ul>
<li>High degree of professionalism, accuracy, and ethics, in all activities, services, and products.</li>
</ul>
Performs other duties and responsibilities as assigned by the Supervisor.
 
JOB COMPLEXITY AND KNOWLEDGE: 
<ul>
<li>Work with a high level of autonomy and independence, discretion, confidentiality, and diplomacy.</li>
<li>Interact with staff and stakeholders globally, managing time and prioritization of tasks effectively.</li>
</ul>
PROBLEM SOLVING AND JUDGEMENT: 
<ul>
<li>Utilize high-level judgement and problem-solving skills to conduct new analyses and program reports.</li>
<li>Maintain professionalism and integrity in all tasks.</li>
</ul>
Professional and Organizational Knowledge
 
<ul>
<li>The position requires that the incumbent quickly develop a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.</li>
<li>The position requires a deep understanding and respect for the organization’s systems and workflow.</li>
</ul>
POSITION REQUIREMENTS
 
Education and Experience: 
<ul>
<li>Bachelor’s degree in statistics, data science, computer science, information technology, economics, business administration, or related discipline.</li>
<li>One to three years’ experience with data science techniques and processes.</li>
<li>Experience in research or data analyst roles, including development of data analytics and visualizations.</li>
</ul>
Skills and Abilities: 
<ul>
<li>Strong critical thinking and problem-solving skills.</li>
<li>Proficiency in coding languages and tools such as Python, R, Excel, SQL, SPSS, PowerBI, SAS, Tableau, OracleBI, IBM Cognos, Google Analytics.</li>
<li>Proficiency in Microsoft Office (Word, PowerPoint).</li>
<li>Strong communication skills to convey technical concepts to non-specialist audiences.</li>
<li>Commitment to inclusive excellence.</li>
<li>Project management, accountability, time management, and continuous improvement skills.</li>
<li>Ability to work independently and as a team player in a rapid-response business environment.</li>
</ul>
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,000 member institutions, CASE has 80,000 members in 80 countries.
 
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing and web. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
 
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
 
Alternative Work Arrangement: As of January 1, 2022, CASE implemented an Alternative Work Arrangement policy where, after 4 weeks of employment, eligible staff are given the opportunity to work from home up to 2 days per week and in office 3 days per week.
 
Management reserves the right to review and revise this document at any time. This document represents a description of intended job content, and should not be construed in any way to be a contract of employment.
 
Alternative Work Arrangement: After 4 weeks of employment, eligible staff are given the opportunity to work from home up to 2 days per week and in-office 3 days per week.
 
Management reserves the right to review and revise this document at any time. This document represents a description of intended job content, and should not be construed in any way to be a contract of employment.
 
Thank you for your interest. Only the selected candidates will be contacted for an interview.

Data Science Analyst

Board of Governors of the Federal Reserve System

<div><div>Minimum Education 
 
Enrolled in an undergraduate or graduate degree program at an accredited university and returning to continue studies after the internship. 
 
Minimum Experience 
 
0 
 
Summary
The Federal Reserve Board (Board) provides students opportunities for career success. The Board&rsquo;s Internship program is designed to provide valuable work experience for undergraduate and graduate students considering careers including, but not limited to, economics, finance and accounting, information systems, and data analysis. The Board believes that by combining academic endeavors with project-related work experience, qualified and capable college students can gain the practical knowledge need in a competitive global job market. Internships are paid positions with salaries commensurate with credit hours; internships may be in-person, remote or hybrid, depending on the needs of the team. Employment in the Board&rsquo;s internship program is granted to U.S. citizens. Applicants must be currently enrolled in an undergraduate or graduate degree program at an accredited university and returning to continue studies after the internship. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals. Interns have access to a wide range of training programs and events for professional development purposes.</div><div>
Position Requirements</div><div>
The summer intern will provide administrative support to managers, contract specialists, and other functional areas within the Division of Financial Management (DFM).
The intern will assist procurement staff members with assembling contract files, reviewing file documentation, and conducting contract validations and may perform tasks such as simplified acquisitions, contract modifications, and event planning. In support of the automation project, may assist to create process workflows and procedures. The intern may also assist staff with researching and creating bidder's lists, creating reports and metrics, and assist with planning and logistics of procurement events. They will also assist with compliance and policy related projects, including strategic analysis and research.
Suggested Major/Minor: Business/Business Administration, Finance, Accounting, Information Systems or a related major.
Required Skills: Business analysis, communication and research skills required. The intern should have knowledge of records management, good organization and research skills in addition to excellent customer service.
Required Documents: Resume; an unofficial transcript may be requested.
Location: This internship will be fully onsite at our offices in Washington, DC.
US Citizenship is required for all Board internships and applicants must be current students, graduating from their program Fall 2026 or later.</div><div>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.</div></div>

Summer 2026 Intern - Procurement (DFM)

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.

The Role in Brief:

Associate Director, Account Management (Research)

Our staff represents EAB&rsquo;s commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner&rsquo;s needs, while balancing EAB interests.

Associate Directors in Research Account Management:
<ul>
<li>Are the senior contact for all partner interactions in the Research renewal process; at times sourcing cross-sell opportunities &amp; working with the sales team to execute on cross-sell</li>
<li>Meet with (in person &amp; via phone) education executives (Presidents, Provosts, Chief Business Officers) at partner institutions to understand their needs and challenges with partnership, partner to solve any problems, and paint a vision for continued partnership</li>
<li>Craft a unique and customized renewal strategy and contract that delivers surplus value for the partner and secures the partnership renewal</li>
<li>Will be responsible for contract renewal portfolio of roughly $4M.</li>
</ul>
This hire may be based in Washington, D.C. or Richmond, VA; this position is also open to remote employment within the continental United States. This position is also posted at the Director level; candidates are being considered at both levels for the current opening.

Primary Responsibilities:

Industry and Content Knowledge
<ul>
<li>Develops general knowledge of major players in higher education industry</li>
<li>Understands EAB&rsquo;s point of view on sector issues &amp; develops general knowledge of EAB offerings (across research, technology, and enrollment services)</li>
<li>Develops deep knowledge of EAB Research product and services</li>
</ul>
Partner Knowledge
<ul>
<li>Diagnoses partner needs in partnership with Partner Success, mapping needs to EAB Research offerings to paint a vision for forward partnership</li>
<li>Develops and maintains knowledge of partners&rsquo; contracting processes, budget cycles, and decision-making processes and players</li>
<li>Understands partner internal politics and key influencers and uses to inflect renewal outcomes</li>
<li>Understands partner financial situation and incorporates into renewal strategy</li>
</ul>
Communication
<ul>
<li>Develops mastery of and successfully navigates contractual review with partners</li>
<li>Effectively communicates urgency</li>
<li>Leads difficult commercial conversations balancing EAB interests and partners&rsquo; needs and preferences</li>
<li>As part of commercial conversations, meets with campus leaders to discuss their strategic priorities and presents solutions which effectively sell the vision of EAB&rsquo;s capabilities</li>
<li>Builds productive partnership and collaboration with Strategic Leaders (SLs), other members of SL teams across business lines; other commercial teams, and other divisions as needed, including the Research and Advisory Services teams</li>
<li>Shares best practices/scripting/collateral with other members of the Commercial team to improve renewal outcomes</li>
<li>Shares partner intelligence with key internal stakeholders to foster a more collaborative and connected service and commercial approach</li>
<li>Monitor and communicate partner interests and trends across programs to Research, Delivery, and Product teams, as well as Account Management leadership, on a regular and ongoing basis</li>
</ul>
Risk Identification &amp; Mitigation
<ul>
<li>Leads regular renewal reviews to identify renewal risks and cohort trends</li>
<li>Identifies and updates renewal health grade based on input from SL and manages ongoing updates</li>
<li>Reviews partner health metrics for objective perspective on risk; escalates to SLs &amp; management appropriately</li>
<li>Strategically develops and executes on diagnostic call strategy, ensuring all decisions have a diagnostic conversation 12+ months prior to decision</li>
<li>Escalates partner service and value concerns identified via renewal conversations, to SL organization and other applicable parties (sales teams, technology commercial team, etc.)</li>
<li>In partnership with the Strategic Leader, diagnoses partner obstacles to ensure they are finding value in their research partnerships with us, learn what their most important business needs are, and demonstrate how EAB resources can help accomplish their goals</li>
</ul>
Commercial Strategy
<ul>
<li>Pursues, negotiates, and closes retention opportunities, through a consultative commercial approach</li>
<li>Skilled negotiator: Leads complex and sensitive negotiations, challenging renewal discussions, and creative contracting</li>
<li>Owns commercial strategy, including pricing, contract length, etc., in close partnership with the Deal Desk and Strategy &amp; Operations teams; incorporates historical data</li>
<li>Identifies renewal trends through look-backs and incorporates into renewal strategy &amp; process improvements moving forward</li>
<li>Generates ideas for how to increase our renewal rate performance beyond the current goals, including contract term levers (i.e., price and length)</li>
<li>Creates outreach strategy and organization of in-person and phone interactions</li>
<li>Understands firm revenue and accrual processes and incorporates knowledge into commercial strategies</li>
<li>Develops and executes on concession strategies in partnership with Deal Desk</li>
<li>Leverages partner renewal conversation to identify portfolio growth opportunities</li>
<li>Serves as a 1EAB (EAB internal reference program) agent, passing leads and teeing up/facilitating introductions</li>
<li>Hits annual and semi-annual targets</li>
</ul>
Renewal/Contracting Process
<ul>
<li>Identifies individuals involved in contract renewal process</li>
<li>Creates and sends contracts, complying with departmental campaigns and protocols</li>
<li>Conducts key renewal decision conversations (may require travel onsite depending on level of staff and role within commercial organization)</li>
<li>Leads complex and sensitive negotiations, challenging renewal discussions, and creative contracting conversations</li>
<li>Develops an understanding of budgeting and approval processes at partner institutions in order to accurately track and project revenue</li>
<li>Secures annual renewal contracts and corresponding service terms (realize price increase, term length goals)</li>
<li>Effectively manages renewal pipeline, achieving pacing targets in accordance with department goals</li>
</ul>
Business Reporting &amp; Administrative
<ul>
<li>Develops contract strategy and reports on compliance</li>
<li>Identifies commercial trends, including programmatic trends</li>
<li>Reports on monthly renewal performance &amp; trends</li>
<li>Schedules in-person and phone interactions with support from a commercial associate</li>
<li>Prepares for visits and calls with support from a commercial associate</li>
<li>Maintains Salesforce data integrity and compliance including updated health grades and renewal projections</li>
</ul>
Time in market (in person)
<ul>
<li>15% - focused on most difficult renewals; additional time in market via phone/zoom</li>
</ul>
Basic Qualifications:
<ul>
<li>Bachelor&rsquo;s Degree from an accredited College/University</li>
<li>Proven record of success in current position</li>
<li>Ability to communicate effectively, both oral and written, with senior executives</li>
<li>Willingness to travel up to 15%</li>
<li>Valid Driver&rsquo;s License</li>
<li>5+ years of commercial experience, including a track record of successful sales or renewal ownership over a personal revenue target</li>
<li>5+ years of post-graduate experience in at least two of the following:</li>
<li><ul><li>Experience delivering client presentations, facilitating discussion</li>
<li>Experience in Sales, Account Management, and/or the equivalent</li>
<li>Experience teaching and/or breaking down complex or abstract ideas into simpler concepts</li>
<li>Client Management experience</li>
</ul></li></ul>Ideal Qualifications:
<ul>
<li>Proven commercial and negotiation skills</li>
<li>Proven ability to meet monthly, quarterly, and annual financial goals</li>
<li>Demonstrated knowledge of higher education subject matter</li>
<li>Analytical thinking skills and ability to manage processes, projects, and operations</li>
<li>Demonstrated listening skills</li>
<li>Experience building relationships internally and externally, and ability to manage multiple clients</li>
<li>Proven ability to deliver results, meet goals and deadlines, and hold accountability for outcomes</li>
<li>Proven experience managing multiple, competing priorities</li>
<li>Experience finding multiple solutions to complex problems and ability to comfortably manage complexity</li>
<li>Ability to successfully overcome challenges or obstacles</li>
<li>Experience developing personal organization tactics to meet business goals</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration.
</li></ul>If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $63,000 - $89,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul>
<li>Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li>
<li>20+ days of PTO annually, in addition to paid firm and floating holidays</li>
<li>Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)</li>
<li>401(k) retirement savings plan with annual discretionary company matching contribution</li>
<li>Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li>
<li>Employee assistance program with counseling services and resources available to all employees and immediate family</li>
<li>Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
</li><li>Fertility treatment coverage and adoption or surrogacy assistance</li>
<li>Paid parental leave with phase back to work program for birthing and non-birthing parents</li>
<li>Access to milk shipping service to support nursing employees during business travel</li>
<li>Discounted pet health insurance coverage for dog and cat family members</li>
<li>Company-provided life, AD&amp;D, and disability insurance</li>
<li>Financial wellness resources and membership in a robust employee discount program</li>
<li>Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities</li>
</ul>
Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</div>

Associate Director, Research Account Management

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