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coord banquet service

Marriott International

<div>Additional Information 
Job Number25198184 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Rencontrer le coordinateur/l'h&ocirc;te(sse) du groupe avant l'&eacute;v&eacute;nement, faire les pr&eacute;sentations et s'assurer que tous les arrangements sont conformes aux souhaits du client. Lire et analyser la commande d'un banquet afin de recueillir des informations sur les invit&eacute;s et de d&eacute;terminer le plan de salle appropri&eacute;, le calendrier, les besoins sp&eacute;cifiques des invit&eacute;s, les buffets, les stations &agrave; mettre en place, etc. Prendre en compte et essayer de mettre en &oelig;uvre tous les arrangements sp&eacute;ciaux du banquet. Assurer le suivi des pr&eacute;paratifs sp&eacute;ciaux d'un banquet pour garantir le respect des directives. 
<div></div> 
Suivre et appliquer toutes les politiques et proc&eacute;dures de s&eacute;curit&eacute; de la cha&icirc;ne; rapporter les probl&egrave;mes de maintenance, les risques d&rsquo;accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en mati&egrave;re de s&eacute;curit&eacute;. Veiller &agrave; ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialit&eacute; des renseignements exclusifs; prot&eacute;ger les biens de l&rsquo;entreprise. Soutenir tous les coll&egrave;gues et les traiter avec dignit&eacute; et respect. Soutenir l&rsquo;&eacute;quipe dans l&rsquo;atteinte des objectifs communs. Se conformer aux attentes et aux normes d&rsquo;assurance qualit&eacute;. D&eacute;placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu&rsquo;&agrave; 25 livres (11,3 kg) sans assistance. Se tenir debout, assis ou marcher pendant une p&eacute;riode prolong&eacute;e ou pour un quart de travail complet. Lire et v&eacute;rifier visuellement l&rsquo;information dans une vari&eacute;t&eacute; de formats (p. ex., en petits caract&egrave;res). Inspecter visuellement les outils, l&rsquo;&eacute;quipement et les machines (p. ex., pour identifier les d&eacute;fauts). Atteindre les objets au-dessus de la t&ecirc;te et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se d&eacute;placer dans des espaces &eacute;troits, confin&eacute;s, ou &eacute;lev&eacute;s. Se d&eacute;placer sur des surfaces en pente, in&eacute;gales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Accueillir et reconna&icirc;tre tous les clients selon les normes de l&rsquo;entreprise. Parler aux autres en utilisant un langage clair, appropri&eacute; et professionnel et r&eacute;pondre au t&eacute;l&eacute;phone en utilisant l&rsquo;&eacute;tiquette appropri&eacute;e. Effectuer toutes les autres t&acirc;ches demand&eacute;es par les responsables et qui correspondent au poste. 
<div></div>
QUALIFICATIONS RECOMMAND&Eacute;ES 
<div></div>
Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire. 
<div></div>
Exp&eacute;rience de travail connexe:Au moins 1 an d&rsquo;exp&eacute;rience de travail connexe. 
<div></div>
Exp&eacute;rience de supervision:Aucune exp&eacute;rience de supervision. 
<div></div>
Permis ou certification:Aucune</div> 
<div></div>
<div></div>Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
Lorsque vous rejoignez la famille Sheraton, vous int&eacute;grez sa communaut&eacute; internationale. Depuis 1937, nos &eacute;tablissements sont des lieux de rencontre et d'&eacute;change. Les employ&eacute;s et employ&eacute;es Sheraton cr&eacute;ent un sentiment d'appartenance dans plus de 400 communaut&eacute;s &agrave; travers le monde. Nous accueillons notre client&egrave;le et l'aidons &agrave; nouer des liens en lui proposant des exp&eacute;riences enrichissantes et un service attentionn&eacute;. Si vous avez l'esprit d'&eacute;quipe et que vous souhaitez offrir &agrave; votre client&egrave;le une exp&eacute;rience inoubliable, nous vous invitons &agrave; commencer une nouvelle aventure professionnelle au sein de l'enseigne Sheraton. Aidez-nous &agrave; accomplir notre mission : &ecirc;tre un lieu qui rassemble. En int&eacute;grant l'&eacute;quipe Sheraton, vous rejoignez &eacute;galement le portefeuille d'&eacute;tablissements de Marriott International. Choisissez une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de donner un sens &agrave; votre vie professionnelle, de faire partie d'une incroyable &eacute;quipe internationale et de devenir la meilleure version de vous-m&ecirc;me.</div></div>

Coord-Banquet Service

<div>Additional Information 
Job Number25198184 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B and Kitchen Coordinator

WORDCRAFT LEGAL TRANSLATION

Job post summaryDate posted: 13 December 2025Pay: 4,000.00 (AED) - 5,000.00 (AED) per monthJob description:Job description:Location: Sharjah BranchJob Type: Full-TimePosition Vacant : Senior Marketing SpecialistSalary Range -AED 4000-AED 5000Company Overview:Wordcraft is a leading provider of translation, attestation, business setup, and PRO services across Dubai, Abu Dhabi, Ras Al Khaimah, and Sharjah. As part of our expansion, we are seeking a highly experienced and strategic Senior Marketing Specialist to oversee and manage our document services ensuring compliance, efficiency, and superior client service.Job Summary:We are seeking a highly motivated Senior Marketing Specialist with extensive experience in Business setup, and Document-related solutions. This leadership role is responsible for driving business growth, improving service delivery, building client relationships, and overseeing end-to-end branch operations. The ideal candidate will be a visionary professional who can lead strategic initiatives and drive performance across all service categories.Key Responsibilities:1. Lead and manage daily operations of the Ras Al Khaimah branch across all service areas: Business setup, and Document services.2. Take full ownership of the branch&rsquo;s business growth, including revenue generation, profitability, and strategic expansion.3. Design and execute marketing and sales strategies to increase visibility and acquire new clients for all service segments.4. Identify new market opportunities and introduce innovative solutions within Business support offerings and PRO services.5. Supervise service quality and compliance in all processes, ensuring adherence to local regulations and customer satisfaction.6. Collaborate with cross-functional teams to streamline service delivery and optimize operational efficiency.7. Build and maintain strong partnerships with external vendors, government entities, and corporate clients.8. Provide periodic performance and strategy reports to top management, with actionable insights and data-driven recommendations.9. Drive staff performance through effective leadership, training, and motivation, ensuring excellence across all service lines.Requirements:1. Minimum 2 years of experience in a leadership or business development role within document processing and business setup services.2. Proven track record of successfully growing a branch or department in a competitive service-oriented environment.3. Deep understanding of UAE regulatory requirements and market dynamics related to business support services.4. Strong commercial acumen and ability to identify revenue-generating opportunities across multiple service categories.5. Excellent leadership, communication, and stakeholder management skills.6. Ability to think strategically, work independently, and drive innovation.7. Prefer candidates from Ras Al Khaimahh region.What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional growth and career advancement.</li><li>A supportive and collaborative work environment.</li></ul>If you are passionate about business development and business setup services and eager to make a meaningful impact, we would love to hear from you. Please send your CV to careers@wordcraft.ae and cover letter to caree with the subject line &quot;Application for Senior Marketing Specialist&quot;We look forward to welcoming a new member to our team!Job Types: Full-time, PermanentExperience:<ul><li>Business development: 2 years (Required)</li></ul>Work Location: In personJob Types: Full-time, PermanentJob Types: Full-time, PermanentPay: AED4,000.00 - AED5,000.00 per month

Senior Marketing Specialist

MENA-Water

Key Responsibilities <ul><li>Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.</li><li>Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.</li><li>Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.</li><li>Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.</li><li>Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.</li><li>Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.</li><li>Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.</li><li>Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.</li></ul> Key Generic Skills <ul><li>Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.</li><li>Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.</li><li>Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.</li><li>Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.</li><li>Flexibility: Willingness to travel and work outside regular business hours as needed.</li></ul> Qualification & Experience <ul><li>Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.</li><li>Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.</li></ul>

Electromechanical Service Advisor

Air Arabia

<div>
 
 Job Purpose
 
 
 
 Manage relations with passengers by recovering from service failures ensuring retention of loyal customers. Handle passenger claims, complaints, and feedback from multiple channels and work cross functionally with internal &amp; external stakeholder for customer case management as per the policies, procedures, and entitlement.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Handle passenger claims, complaints and feedback received from multiple channels including email, contact center, sales shops, airports, web, in-flight app, travel agents, civil aviation, etc.
 </li>
 <li>
 Manage different types of cases, study &amp; analyze the case, acknowledge passenger by sending appropriate first response within due date/time, follow up with internal departments/teams for case investigation, findings or corrective actions, update case history/timeline, inform the passenger with solution, and resolve the case within due date/time.
 </li>
 <li>
 Provide highest quality of service through personalized communication, accuracy, follow-ups &amp; escalations, case validation, compliance to internal processes, and system actions.
 </li>
 <li>
 Process credit vouchers, free tickets, air rewards loyalty points, etc. as service recovery and customer retention measures.
 </li>
 <li>
 Compensate eligible passengers based on customer tiers, international regulations such as EC261, or local passenger rights guidelines.
 </li>
 <li>
 Review and analyze customer feedback from different channels, identify root causes and areas of improvement, close the loop by working closely with relevant stakeholders.
 </li>
 <li>
 Highlight customer pain points, and recurring issues to avoid service failures and reduce complaints to enhance customer satisfaction.
 </li>
 <li>
 Constantly aim at maintaining high service levels and customer feedback, ensuring SLA target and CSAT scores are always met.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 Bachelors in business administration, or related customer-management stream from a recognized university
 
 
 
 Work Experience
 
 
 
 <ul>
 <li>
 3+ years of related working experience in customer care/customer experience role within consumer-oriented service industry, preferably in aviation.
 </li>
 <li>
 Proficient in CRM systems, customer feedback management tools, and MS Office suite
 </li>
 <li>
 Understanding of passenger travel journey, touchpoints, channels, etc.
 </li>
 <li>
 Understanding of customer retention and service recovery techniques, and its impact on customer loyalty.
 </li>
 <li>
 Capable of analyzing customer feedback and case data, identifying root causes, and suggesting preventive/corrective actions to mitigate &amp; prevent complaints.
 </li>
 <li>
 Capable of understanding market trends and emerging practices in CRM.
 </li>
 <li>
 Employs a balance of technical expertise, and essential soft skills.
 </li>
 </ul>
</div>

Customer Relations Executive

Marhaba Group of Companies

Job DescriptionThe Salesman &ndash; Shipping Services is responsible for promoting and selling Marhaba&#8239;Auctions&rsquo; shipping and logistics solutions to both existing and potential customers. This role requires a strong understanding of vehicle export procedures, international shipping operations, and customer service excellence. The Salesman acts as a key liaison between customers, internal departments, and overseas partners&mdash;ensuring smooth, efficient, and professional handling of all shipment&#8209;related processes.Key Responsibilities<ul><li>Promote and sell Marhaba&#8239;Auctions&rsquo; shipping, export, and logistics services to new and existing customers.</li><li>Handle and respond to shipping inquiries, provide accurate quotations, and explain available services clearly and professionally.</li><li>Maintain expert knowledge of international shipping lines, freight schedules, vessel routes, and relevant industry regulations.</li><li>Coordinate closely with the operations, documentation, and logistics teams to ensure timely and accurate processing of all shipments.</li><li>Update and maintain customer data, shipping details, and communications using the company&rsquo;s CRM system.</li><li>Prepare and issue invoices, shipping confirmations, schedules, and tracking updates to clients.</li><li>Support customers throughout the vehicle export process, including auction releases, title management, customs documentation, payments, and shipment follow&#8209;ups.</li><li>Provide regular updates regarding shipment status, vessel schedules, and delivery timelines, including any possible delays.</li><li>Communicate and coordinate with international agents, shipping partners, and logistics service providers to ensure operational consistency.</li><li>Build and maintain long&#8209;term client relationships to encourage repeat business and overall customer satisfaction.</li><li>Respond promptly to customer calls, emails, and inquiries, ensuring professional and courteous communication at all times.</li><li>Generate new sales leads, prepare proposals, and actively work towards achieving the company&rsquo;s monthly and quarterly sales targets.</li><li>Stay informed about market trends, competitor pricing, trade policies, and industry developments affecting international vehicle exports.</li><li>Demonstrate solid knowledge of U.S. auto auctions (Copart, IAA, Manheim, etc.) and manage vehicle shipments from purchase to port delivery.</li><li>Ensure full compliance with Marhaba&#8239;Auctions&rsquo; operational standards, financial guidelines, and customer service policies.</li><li>Collaborate effectively with Accounts, Customer Service, and Yard Operations to maintain seamless communication and service execution.</li></ul>Required Skills and Qualifications<ul><li>Minimum 2&ndash;4&#8239;years of experience in shipping, logistics, freight forwarding, or vehicle export sales (preferably within the automotive or auction industry).</li><li>Strong knowledge of shipping lines, ocean freight, documentation, and vehicle export procedures.</li><li>Proficiency in MS&#8239;Office (Word, Excel, Outlook) and CRM systems.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work under pressure, multitask, and meet strict sales and service deadlines.</li><li>Strong customer&#8209;service orientation and a professional, confident attitude.</li><li>Proven ability to build and maintain long&#8209;term client relationships.</li><li>Team player with a positive outlook, integrity, and attention to detail.</li></ul>Performance Indicators<ul><li>Achievement of sales targets and revenue growth.</li><li>Customer satisfaction and service quality levels.</li><li>Accuracy and timeliness of shipping documentation and follow&#8209;up.</li><li>Development of new business accounts and retention of existing clients.</li></ul>Job Type: Full-time

Salesman – Shipping Services

Nejoum Al Jazeera (Logistics)

Position: Customer Service Representative (UAE National) Company: Nejoum Al Jazeera Location: Sharjah, UAECompany DescriptionNejoum Al Jazeera is committed to simplifying car transportation services, specializing in facilitating key stages such as buyer accounts, towing, shipping, clearance, and tracking. Operating tirelessly, the company ensures seamless processes for clients looking to ship cars from American auctions. With a dedication to efficiency and customer satisfaction, Nejoum Al Jazeera provides end-to-end solutions, ensuring high-quality service throughout the transportation journey.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in the UAE. The representative will handle daily customer interactions, respond to inquiries, and ensure professional and timely communication with clients. The role requires maintaining high standards of customer care, assisting with shipment updates, coordinating with internal teams, and contributing to an excellent service experience.Key Responsibilities<ul><li>Handle customer inquiries through phone, email, and messaging platforms</li><li>Provide accurate information regarding shipping, towing, tracking, and clearance</li><li>Document customer interactions and update system records</li><li>Coordinate with operations teams to resolve customer issues</li><li>Maintain professionalism and ensure customer satisfaction at all times</li></ul>Requirements<ul><li>UAE National (Emirati) with a Family Book</li><li>High school diploma or higher</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer and CRM software skills</li><li>Previous experience in customer service is preferred</li></ul>Benefits<ul><li>Training and development opportunities</li><li>Supportive work environment</li><li>Career growth within the company</li></ul>Job Type: Fresher

Customer Service Representative (UAE Nationals Only)

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