business development manager Jobs in Jeddah

business development manager

coe & governance manager

hr coordinator

marketing specialist

project manager

corporate communications manager

flyadeal

<div>
 <p>
  <strong>
   The Corporate Communications Manager will lead the development and execution of our communications strategy. This role ensures strong market visibility through media relations, events, sponsorships, and crisis communication while aligning with the company&rsquo;s overall goals. Acting as a trusted advisor to leadership, the Manager will safeguard the company&rsquo;s reputation and strengthen stakeholder engagement.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and manage comprehensive communication strategies aligned with company objectives.
  </li>
  <li>
   Maintain relationships with communication agencies and advisors in target markets.
  </li>
  <li>
   Manage a 12-month pipeline of press releases, events, and media engagements.
  </li>
  <li>
   Draft and review media releases, crisis statements, fact sheets, and speaking notes.
  </li>
  <li>
   Oversee creation and review of Arabic content, particularly during crisis scenarios.
  </li>
  <li>
   Coordinate with PR agencies, media outlets, and journalists to enhance visibility.
  </li>
  <li>
   Conduct media briefings and act as company spokesperson when required.
  </li>
  <li>
   Organize and manage events, sponsorships, and executive engagements.
  </li>
  <li>
   Monitor and report on communications activities, media coverage, and sentiment.
  </li>
  <li>
   Develop and implement crisis communication plans to protect company reputation.
  </li>
  <li>
   Ensure alignment and consistency of messaging across all channels.
  </li>
  <li>
   Manage communications budgets and coordinate with other departments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Communications, Marketing, or related field (advanced degree preferred).
  </li>
  <li>
   Minimum of 5+ years in PR/communications management roles.
  </li>
  <li>
   Strong background in industries such as aviation, travel, hospitality, telecommunications, or FMCG.
  </li>
  <li>
   Excellent knowledge of media relations, crisis communication, and external communications strategies.
  </li>
  <li>
   Strong leadership, presentation, and negotiation skills.
  </li>
  <li>
   Creative thinker with the ability to thrive in fast-paced, dynamic environments.
  </li>
  <li>
   Bilingual proficiency (Arabic &amp; English) is required.
  </li>
 </ul>
</div>


Corporate Communications Manager

Accor

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><ul><li><p><br>
Assists the Director of Marketing and Communications in maintaining an implementing an effective filing &amp; administrative system for all matters related to sponsorship and event organization.</p></li><li><p>
Identifies and maintain a general database of potential sponsors for all events and target specific ones related to each event separately</p></li><li><p>
Keen negotiating skills to handle potential sponsors and ultimately close advantageous arrangements.</p></li><li><p>
Self motivator and outgoing enabling to socialize and meet with potential sponsors and clients.</p></li><li><p>
Writing skills to formulate all correspondence related to the sponsorship proposals; negotiations and letters of thank s and appreciation.</p></li><li><p>
Assists the Director of Marketing and Communications in handling the events with the concerned departments within the Hotel to make sure that all branding for sponsors is as agreed in contracts</p></li><li><p>
Responsible for all materials provided by the sponsors</p></li><li><p>
Assists the Director of Marketing and Communications to maintain an effective working relationship with all members of target media, electronic and print, local, national and international to encourage and maximize coverage of all events and promotions.</p></li><li><p>
Hosts members of the media, strategic partners and top clients at the property&rsquo;s functions and events.</p></li><li><p>
Assists the Director of Marketing and Communications in the production of all promotional material, including gathering of supporting data and collateral material.</p></li><li><p>
Takes photographs of all internal functions, Banquet and Conference functions and VIP&rsquo;s in the hotel visiting.</p></li><li><p>
Attends all events and promotions.</p></li><li><p>
Press cuttings of the Arabic and English publications.</p></li><li><p>
Submits a monthly report to the Director of Marketing and Communications updating on all matters related to the activities within the department.</p></li><li><p>
Attends division and general meetings whenever required</p></li><li><p>
Undertakes such additional duties as may be required by the General Managers, the Area Director of Sales &amp; Marketing, the Director of Marketing and Communications and Corporate Marketing at any given time.</p></li><li><p>
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</p></li><li><p>
To generally promote and ensure good inter-departmental relations.</p></li><li><p>
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</p></li><li><p>
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</p></li><li><p>
To adhere to Company and Hotel rules and regulations at all times.</p></li><li><p>
To report any equipment failures/problems to the Maintenance Department.</p></li><li><p>
Pass any maintenance requests to the Maintenance Department.</p></li><li><p>
To participate in any Training/Developments schemes as recommended by senior management.</p></li><li><p>
To assist the Duty Manager in any task outlined/detailed by him/her.</p></li><li><p>
To comply with any reasonable request made by management to the best of your ability.</p></li><li><p>
To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</p></li></ul><b><br>
Qualifications</b><p><br>
Minimum two year experience with the same position in a 5 star hotel.</p></div>

Marketing Executive ( Saudi National Only )

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div></div><div><br>
We are seeking a highly skilled and experienced Marketing expert to join our dynamic brand. You will play a crucial role in optimising our brand campaigns to improve conversion rates and overall business performance using data analysis.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div></div><div><br>
<ul><li>
 Building and maintaining a brand&rsquo;s presence across multiple social media channels, while ensuring growth of consumer&rsquo;s viewership.
</li><li>Creating, executing and monitoring marketing campaign budgets
</li><li>Collaborating with media and sales teams to improve marketing results.
</li><li>Measuring key performance metrics, including website traffic, audience engagement, service quotas, bounce rate and ad spend return on investment.
</li><li>Preparing reports on the performance of marketing campaigns to communicate overall performance optimization and meeting of KPI&rsquo;s.
</li>Using advanced analytics software to identify customer touchpoints and assess end-to-end customer experience across diverse digital channels, optimize, and communicate to consumers.<br>
<li>
</li></ul></div></div></div></div></div></div><div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</div></div></div></div></div></div>

Communications Manager

Raffles

<div><b>Company Description</b><p><br>
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><b><br>
Job Description</b><p><br>
We are seeking a dynamic and results-driven Senior Sales Manager (Corporate) to join our team in Jeddah, Saudi Arabia. As a key member of our sales leadership, you will be responsible for developing and implementing strategic sales initiatives to drive corporate business growth in the region.</p><ul><li>
Develop and execute comprehensive sales strategies to achieve and exceed corporate sales targets</li><li>
Lead and mentor a team of sales professionals, fostering a culture of high performance and continuous improvement</li><li>
Identify and pursue new business opportunities within the corporate sector in Jeddah and surrounding areas</li><li>
Build and maintain strong relationships with key corporate clients and decision-makers</li><li>
Collaborate with cross-functional teams to ensure seamless delivery of products/services to corporate clients</li><li>
Analyze market trends and competitor activities to inform sales strategies and tactics</li><li>
Prepare and present detailed sales reports, forecasts, and performance metrics to senior management</li><li>
Negotiate and close high-value corporate contracts</li><li>
Represent the company at industry events, trade shows, and networking functions</li><li>
Ensure compliance with company policies, industry regulations, and ethical sales practices</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven track record of success in corporate sales, with at least 5 years of experience in a similar role</li><li>
Bachelor's degree in Business, Marketing, or a related field</li><li>
Strong knowledge of the Saudi Arabian market and business landscape</li><li>
Exceptional leadership, organizational, and communication skills</li><li>
Demonstrated ability to build and maintain relationships with high-level corporate clients</li><li>
Proficiency in CRM software and sales analytics tools</li><li>
Fluency in Arabic and English, both written and verbal</li><li>
Experience in developing and implementing strategic sales plans</li><li>
Strong negotiation and closing skills</li><li>
Ability to work effectively in a fast-paced, goal-oriented environment</li><li>
Excellent presentation and public speaking skills</li><li>
Knowledge of Saudi Arabian business culture and etiquette</li><li>
Willingness to travel within the region as required</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Senior Sales Manager (Corporate)

Petrolube Oil Company KSA

<div>
 <p>
  <strong>
   <em>
    About Petrolube:
   </em>
  </strong>
 </p>
 <p>
  Petrolube is the largest lubricants producer and supplier in Saudi Arabia.
 </p>
 <p>
  Home to the iconic Petromin brand, Petrolube offers customers superior quality products that meet their evolving needs. We do this through an unrivalled range of high-quality, increasingly sustainable, and diverse portfolio of brands.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Job Summary:
   </em>
  </strong>
 </p>
 <p>
  Responsible for the corporate governance compliance and provides legal advice and support to group of companies having presence in Kingdom of Saudi Arabia, United Arab Emirate s, Egypt and Pakistan.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Key Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <strong>
   Corporate Governance
  </strong>
 </p>
 <ul>
  <li>
   Updating governance frameworks and policies through stakeholder cooperation and periodic effectiveness reviews in accordance with applicable laws and best practices.
  </li>
  <li>
   Monitoring governance practices in the organization to reduce risks and raise performance efficiency and applying these practices (such as non-conflict of interest disclosure forms, related party transactions (RPT), non-disclosure agreements, etc.) through the relevant departments and ensuring adherence to these practices.
  </li>
  <li>
   Collaborate with cross-functional teams to gather required inputs
  </li>
  <li>
   Monitor, review, and update both the Board's Delegation of Authority and the operational Authority Matrix governing executive department powers, ensuring ongoing implementation, transparency, and objectiveness.
  </li>
  <li>
   Support in building and maintaining the organizational corporate governance&rsquo;s policy framework for all internal entities by aligning the organizational policy framework with all internal departments&rsquo; policies and ensure the same is approved and reflected on the organization&rsquo;s intranet
  </li>
  <li>
   Preparing quarterly Governance reports for the Audit Committee and Board.
  </li>
  <li>
   Implementing the recommendations from the internal department.
  </li>
  <li>
   Manage relationships and communications with external legal counsel
  </li>
  <li>
   Prepare factual documentation for disputes and litigation support
  </li>
  <li>
   IP monitoring and coordinating with external IP lawyers and agents
  </li>
  <li>
   Manage full contract lifecycle from drafting to database management and ensure compliance and alignment with approved clause libraries.
  </li>
  <li>
   Prepare and submit regulatory filings while maintaining comprehensive tracking systems to ensure all submissions meet required deadlines
  </li>
  <li>
   Review and approve marketing materials and promotional content
  </li>
  <li>
   Work with marketing teams and external counsel to mitigate legal risks
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compliance
  </strong>
 </p>
 <p>
  With coordination with the Regional Legal Director:
 </p>
 <ul>
  <li>
   Update and implement compliance framework, compliance policies and procedures to ensure adherence to applicable laws and regulations.
  </li>
  <li>
   Monitor changes in laws and regulations and update compliance policies and procedures accordingly.
  </li>
  <li>
   Develop an annual compliance monitoring plan based on risk assessments and regulatory changes to ensure oversight for the upcoming year.
  </li>
  <li>
   Provide guidance and support to employees on compliance matters.
  </li>
  <li>
   Collaborate with internal teams and departments to ensure that compliance requirements are integrated into business processes and systems.
  </li>
  <li>
   Prepare regularly compliance reports to Regional Legal Director.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Job Knowledge:
   </em>
  </strong>
 </p>
 <p>
  <strong>
   Academic:
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in business, accounting, finance, or a related field.
 </p>
 <p>
  Master&rsquo;s degree is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  Certified Public Accountant (CPA); Chartered Accountant (CA); Certified Internal Auditor (CIA); Governance, Risk &amp; Compliance Professional (GRCP) certification are recommended.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Related Work Experience
  </strong>
 </p>
 <p>
  Minimum 5 years of experience in Governance, Compliance and Legal functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Language skills:
  </strong>
 </p>
 <p>
  English and Arabic are essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Other skills:
  </strong>
 </p>
 <p>
  The job holder should possess the required attributes including communication skills, decision making, problem solving and leadership/management skills.
 </p>
</div>


Legal and Corporate Governance Counsel

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><br>
<ul><li><ul><li><ul><li>
You will be responsible to provide an excellent and consistent level of service to your customers along with efficient running of the department in line with Rixos&rsquo;s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.</li><li>
As a graphic designer you will also be responsible to assist the Marketive Executive and / or the Director of Marketing to develop, implement, monitor and evaluate the hotel&rsquo;s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel&rsquo;s positive exposure in local, national and international markets.</li><li>
You must be a strong, conceptual thinker who possesses a wide range of design capabilities including a solid background in print, packaging, branding, typography and digital design and art directing photo shoots. Preferably both studio and location photography.</li><li>
Expertise in Creative suite software and industry standard programmes such as InDesign, Photoshop, Illustrator for use in print and digital mediums</li></ul></li></ul></li><li><ul><li><ul><li>
Performs all duties &amp; responsibilities in a timely &amp; efficient manner in accordance with established hotel policies to achieve position objectives.</li><li>
Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.</li><li>
Attends departmental &amp; communication meeting as requested by Director of Marketing.</li><li>
Attends major events in hotel &amp; city as requested by Department Head.</li><li>
Ensures that Rixos Hotels Sales &amp; Marketing Policies and Standard Operational Procedures are adhered to at all times.</li><li>
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>
To generally promote and ensure good inter-departmental relations.</li><li>
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>
 To adhere to Company and Hotel rules and regulations at all times.</li><li>
Maintains professional business confidentiality.</li><li>
Good knowledge of Microsoft Office &amp; Microsoft outlook. Uses technology available for reports, communication and client correspondences.</li><li>
Flexible to adapt to sudden increase in working hours as per business needs</li><li>
To report any equipment failures/problems to the Maintenance Department</li><li>
To participate in any Training/Developments schemes as recommended by senior management</li><li>
To assist the Duty Manager in any task outlined/detailed by him/her.</li><li>
To comply with any reasonable request made by management to the best of your ability.</li><li>
To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.</li></ul></li></ul></li></ul><br>
<b>
Qualifications</b><p><br>
Being part of a unique and exclusive Luxury Brand, it is a must that you have at least 2-3 years working experience within a design firm or other creative team environment.</p></div>

Graphic Designer ( Saudi Nationals Only )

Nestlé Nespresso SA

<div>
 <p>
  <strong>
   Who we are?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  For more than 30 years, we developed a coffee system that allowed people to create the perfect barista-quality experience at home. We had that dream, and we made it a reality.
 </p>
 <p>
  Our innovations have redefined the way millions of people enjoy their coffee, growing from a ground-breaking idea in Switzerland to a global brand with a presence in 82 countries.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Vevey, Switzerland, Nespresso is present in over 60 countries and counts over 13,000 employees worldwide. To learn more visit www.nestle-nespresso.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What working at Nespresso means?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Nespresso sustainability is at the heart of everything we do, because we believe that coffee can be a force for good which shapes lives and landscapes for the better. We celebrate farmers as artists and revive devastated farmlands to grow new beginnings.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;ve built our company, our products and our practices on one simple premise: that every cup of Nespresso should have a positive impact. Whether it is in supporting the people who nurture, grow and harvest coffee beans or our choice of materials, production processes and what we do to help customers recycle our aluminum coffee capsules. We believe in empowering everyone to be an agent of change, contributing to a community sharing similar values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How will you Grow?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Nespresso, we believe that every employee should have the opportunity to reach their full potential.
 </p>
 <p>
  We know that our people set us apart and ensure we are successful year after year. That&rsquo;s why we want you to be the best you can be every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will have many opportunities to make a difference and develop and continuously grow your knowledge and competencies in a fast-changing environment. We come together as a diverse team to challenge the status quo and cultivate new ideas that push the boundaries, both within and outside of coffee.
 </p>
 <p>
  We are at our best when we take action and work collectively to achieve our ambition.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we Offer?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Nespresso is a caring company. Just as we care about our customers, the coffee farmers and the natural environment, we also care about our people and offer them a dynamic, inclusive, and international working environment with many opportunities across different functions and regions, and even across brands under our parent company, Nestl&eacute;. It helps you reach your full potential, such as an internationally mobile career that truly broadens your experience and knowledge.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We believe that &lsquo;the whole is greater than the sum of its parts&rsquo;. That is why we are committed to offer a competitive total rewards package that includes fixed pay, variable pay, employee benefits, and personal growth and development for all employees. Our total rewards package varies locally to reflect differing candidate aspirations and to respond to what our employees value in each market. Across the globe, we make sure that everyone who works with us has everything they need to succeed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Join us at Nespresso, let&rsquo;s grow TOGETHER
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  People are at the heart of our success &ndash; all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Retail Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Develop and drive Nespresso sales for the Boutique network, respecting the brand values and the international guidelines, put in place commercial and people management tools to ensure sales and profit performance, customer service and operational excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   A Day in the Life of a Retail Manager:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will ensure consistency of the Nespresso Brand and the holistic customer experience through
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Premium Brand Values:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Guarantee consistency of the Nespresso Brand and the consumer experience in a premium retail environment with alignment between all Nespresso Channels (Boutiques, Call Centre, e-Commerce and Trade
  </li>
  <li>
   Support the B2C Commercial Manager in deploying retail elements of an omni-channel approach to the B2C business.
  </li>
  <li>
   Ensure that Boutique staff are respecting the Nespresso five attributes: Warmth &amp; Empathy, Experience, Retailer spirit, Responsiveness and Style
  </li>
  <li>
   Monitor and improve Boutiques service levels ensuring to achieve Net Promoter Score and Customer Voice KPIs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial Strategy and Operations Excellence:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Define the retail strategy as part of an omni-channel approach to drive sales &amp; profitability through the Boutique Network and manage total cost of the team through the support from the boutique leaders.
  </li>
  <li>
   Develop activity calendar with commercial and marketing teams and manage product assortment to achieve target.
  </li>
  <li>
   Analyze and identify sales data for retail performance &amp; boutique insights and trends (in close collaboration with commercial analyst) and propose initiatives to drive traffic &amp; sales to boutiques
  </li>
  <li>
   Ensure boutique operations, maintenance &amp; safety are in accordance with international guidelines
  </li>
  <li>
   Propose and drive improvements to enhance operational efficiency, collaborating with other departments
  </li>
  <li>
   Responsible for corporate consistency of the Visual Merchandising (VM) Guidance, working closely with Marketing to define the approach for the campaigns and coach the leaders on implementation.
  </li>
  <li>
   Conduct regular operational excellence audits, propose corrective actions and follow-up to ensure completion
  </li>
  <li>
   Effectively manage Third Parties to ensure that it is in line with the Nespresso brand purpose and in compliance with local regulations and Nestl&eacute; standards and policies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   People and Organization Development:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support the Boutique Managers in Employee Lifecycle Management and ensure strong management presence through regular visits and evaluation.
  </li>
  <li>
   Develop commercial, entrepreneurial and leadership skills for Boutique Management.
  </li>
  <li>
   Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
  </li>
  <li>
   Work with Market Trainer to ensure knowledge &amp; development needs are met
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Project Management:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support a retail location strategy, helping to identify new locations, relocation, renovation and pop-up projects for Boutiques in collaboration with the B2C Commercial Manager
  </li>
  <li>
   Support contract negotiations with landlord duly respecting international guidelines
  </li>
  <li>
   Manage boutique projects from initiation to execution by developing the project planning and employing appropriate project management approaches, processes, and tools
  </li>
  <li>
   Ensure boutique projects are delivered in adherence to budget, schedule and scope by providing status reports, raising key issues and risks, determine mitigating actions, and completing financial monitoring and reporting
  </li>
  <li>
   Facilitate boutique project-related stakeholder communications
  </li>
 </ul>
 <p>
 </p>
</div>


Retail Manager

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