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customer service consultant Jobs in Cairo Egypt

customer service consultant

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course consultant

51Talk

<div>
 
 Working Schedule:
 
 <ul>
 <li>
 Sunday - Thursday 12PM - 9PM（break：2:45PM - 3PM, 5PM - 6PM）,
 </li>
 <li>
 Saturday 12PM - 4PM （break：12:45PM - 1PM）
 </li>
 </ul>
 
 
 
 
 Location: Maadi
 
 https://maps.app.goo.gl/kaJHq43AMoyaxDe76
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 English online courses are marketed and sold to the Saudi market.
 
 <ul>
 <li>
 Make calls to potential customers and leads from provided databases.
 </li>
 <li>
 Present and promote products clearly and persuasively.
 </li>
 <li>
 Achieve daily and monthly sales targets and KPIs.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ol>
 <li>
 Previous telephone sales experience
 </li>
 <li>
 Experience in selling to the Saudi market, or confidence in making sales calls to Saudis
 </li>
 <li>
 Passion for sales and willingness to learn about Saudi culture
 </li>
 </ol>
 
 
</div>

Course consultant

<div>
 
 
 Telesales Team Lead (Course Consultant &ndash; Education Industry)
 
 
 
 📍
 
 Cairo, Egypt (On-site)
 
 
 
 
 
 
 🌍
 
 About Us
 
 
 
 51Talk is a global leader in online English education, connecting students and teachers through engaging one-on-one lessons.
 
 
 
 
 
 As we continue expanding our operations in Cairo, we&rsquo;re looking for a
 
 Telesales Team Lead
 
 to manage, coach, and motivate a team of Course Consultants.
 
 
 If you&rsquo;re a dynamic sales leader who thrives in a performance-driven environment and has a passion for education, this is your opportunity to grow your career in a fast-scaling EdTech company.
 
 
 
 
 
 🎯
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 
 Lead &amp; Inspire
 
 &ndash; Supervise a team of telesales representatives, ensuring consistent achievement of daily, weekly, and monthly sales KPIs.
 </li>
 <li>
 
 Drive Sales Performance
 
 &ndash; Monitor call quality, conversion rates, and productivity to maximize team output and revenue.
 </li>
 <li>
 
 Coach for Success
 
 &ndash; Conduct regular coaching sessions, provide feedback, and support skill development in consultative selling and customer engagement.
 </li>
 <li>
 
 Analyze &amp; Report
 
 &ndash; Review performance data, identify sales trends and challenges, and develop action plans for improvement.
 </li>
 <li>
 
 Motivate &amp; Engage
 
 &ndash; Create a high-energy, positive team culture focused on collaboration, accountability, and results.
 </li>
 <li>
 
 Optimize Processes
 
 &ndash; Ensure CRM accuracy, adherence to SOPs, and implementation of best practices across all sales activities.
 </li>
 <li>
 
 Collaborate Across Teams
 
 &ndash; Partner with Marketing, Operations, and Customer Success teams to align telesales strategies with broader business goals.
 </li>
 <li>
 
 Handle Escalations
 
 &ndash; Support team members in resolving complex customer inquiries while maintaining service excellence.
 </li>
 </ul>
 
 
 
 
 ✅
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree or higher.
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 3 years in telesales or customer acquisition
 
 , including
 
 at least 1 year in a leadership or supervisory role.
 
 </li>
 <li>
 
 Leadership Skills:
 
 Proven ability to motivate and manage high-performing sales teams.
 </li>
 <li>
 
 Sales Expertise:
 
 Strong understanding of telesales techniques, lead management, and conversion optimization.
 </li>
 <li>
 
 Communication:
 
 Excellent command of
 
 English and Arabic
 
 (spoken and written).
 </li>
 <li>
 
 Analytical Ability:
 
 Able to interpret performance data, set clear goals, and execute improvement plans.
 </li>
 <li>
 
 Personality:
 
 Energetic, resilient, and results-driven, with a genuine passion for helping customers and developing people.
 </li>
 </ul>
 
 
 
 
 💼
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive base salary with
 
 uncapped team-based commissions and incentives
 
 .
 </li>
 <li>
 Career growth opportunities into senior management roles.
 </li>
 <li>
 Social and medical insurance.
 </li>
 <li>
 Paid annual leave.
 </li>
 </ul>
 
 
 
 
 🚀
 
 Why Join Us
 
 
 
 At 51Talk, you&rsquo;ll lead a motivated sales team that helps thousands of learners reach their English goals.
 
 
 
 
 
 Your leadership will directly contribute to our mission of making quality education accessible worldwide &mdash; while you build your own career success story.
 
 
 
</div>

Telesales Team Lead (Course Consultant)

COA Holding Company

<div>
 Job Title: Internal Medicine Consultant
 
 
 
 Job Summary
 
 
 
 We are seeking a highly skilled and experienced Internal Medicine Consultant to join our team of medical professionals. As an Internal Medicine Consultant, you will provide expert medical care , lead a team of healthcare professionals, and contribute to the development of Clinics policies and procedures.
 
 
 <ul>
 <li>
 Lead ward rounds, clinics, and consultations
 </li>
 <li>
 Develop and implement patient management plans
 </li>
 <li>
 Collaborate with multidisciplinary teams to ensure comprehensive patient care
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Medicine (MBBCh)
 </li>
 <li>
 Master&rsquo;s Degree or higher in Internal Medicine (mandatory)
 </li>
 <li>
 Minimum of three to five years of relevant experience in internal medicine practice
 </li>
 <li>
 Age above 30 years old
 </li>
 <li>
 Well-groomed and professional appearance
 </li>
 <li>
 Strong clinical skills and knowledge of current medical practices
 </li>
 <li>
 Excellent communication and leadership skills
 
 
 </li>
 </ul>
 Location and Work Conditions:
 
 
 <ul>
 <li>
 Sheraton (Heliopolis )
 </li>
 <li>
 2-3 Shifts (8 hours per shift )
 
 
 </li>
 </ul>
 If you're a motivated and experienced Internal Medicine Consultant looking for a new challenge, we'd love to hear from you on : monikawasimghh@gmail.com
</div>

Internal Medicine Consultant

Y THE BROKERS

<div>
 
 Y THE BROKERS is expanding its elite sales team! 🏙️.
 
 
 
 
 
 If you&rsquo;re a driven Real Estate Consultant looking to grow your income, network, and career &mdash; this is your moment to join one of the most active real estate firms in Egypt.
 
 
 
 
 
 📍 Locations: New Cairo.
 
 
 
 
 
 🎯 We&rsquo;re hiring:
 
 
 
 
 
 ● Property Advisor.
 
 
 ● Property Consultant.
 
 
 ● Senior Property Consultant.
 
 
 
 
 
 💼 What we offer:
 
 
 ✅ Highest commission scheme in the market
 
 
 . ✅ Fresh qualified leads every day
 
 
 . ✅ 2 days off weekly
 
 
 . ✅ Attractive basic salary + incentives
 
 
 . ✅ Laptop &amp; SIM card provided.
 
 
 
 
 
 At Y THE BROKERS, we believe in empowering our people &mdash; not just hiring them.
 
 
 If you&rsquo;re ready to level up your career and join a performance-driven team, we&rsquo;d love to meet you.
 
 
 
 
 
 📩 Send your CV mentioning the job title to:
 
 
 📱 WhatsApp: wa.me/201055266986.
 
 
 📧 muhammad.ussama@ythebrokers.com
 
 .
</div>

Senior Property Consultant

Tuned Investment

<div>
 💼 Property Consultant | Sales Department | Tuned Investment
 
 
 We are actively seeking an experienced and ambitious Property Consultant to join our dynamic Sales team in Heliopolis.
 
 
 If you are a results-driven professional with a deep understanding of the real estate market and a passion for helping clients achieve their property goals, we want to hear from you!
 
 
 About the Role
 
 
 As a Property Consultant, you will be a trusted advisor responsible for managing the entire sales and rental cycle. Your primary goal will be to exceed monthly targets by matching clients with ideal properties and ensuring smooth, successful transactions.
 
 
 Key Responsibilities Include:
 
 
 Client Relationship Management: Handling client inquiries, understanding needs, and providing expert property options.
 
 
 Market Expertise: Maintaining in-depth knowledge of available properties, current market trends, and legal updates.
 
 
 Sales Execution: Conducting viewings, preparing offers, negotiating terms, and effectively closing sales and rental deals.
 
 
 Stakeholder Coordination: Building strong relationships with developers and property owners, and coordinating with legal/finance teams to finalize contracts.
 
 
 CRM &amp; Reporting: Maintaining accurate client records and achieving defined KPIs.
 
 
 What We're Looking For:
 
 
 Proven experience as a Property Consultant or in a similar sales role.
 
 
 Strong negotiation and communication skills.
 
 
 A results-driven mindset with a track record of achieving sales targets.
 
 
 Excellent organizational skills and attention to detail for managing client records and transactions.
 
 
 Residency or deep knowledge of the Heliopolis area is a plus.
 
 
 Ready to elevate your career in real estate? Apply now! We look forward to reviewing your profile and discussing this exciting opportunity.
 
 
 #PropertyConsultant #RealEstateJobs #Heliopolis #SalesCareer #JobOpening
</div>

Property Consultant

OSS Middle East (OSS_4_Quality)

<div>
 
 About Us:
 
 
 Enta Gahez is a growing online training platform specialized in occupational and professional development, we aim to empower a wide range of learners &ndash; from fresh graduates to early-career professionals and even experienced individuals seeking career advancement &ndash; by offering high-quality, practical training tailored to today&rsquo;s market needs.
 
 
 
 
 
 Please read the requirements carefully before applying to ensure your qualifications and experience match the course criteria.
 
 
 
 
 
 Role Overview:
 
 
 We are currently expanding our team of freelance certified Instructors to deliver engaging, online ISO Standards ( lead auditor and implementation training sessions ) on our platform for the following courses:
 
 
 
 
 <ul>
 <li>
 ISO 27001: 2022
 </li>
 <li>
 ISO 13485:2016
 </li>
 <li>
 ISO/IEC 17025:2017
 </li>
 <li>
 ISO 21001:2018
 </li>
 <li>
 ISO 50001: 2018
 </li>
 <li>
 ISO 22301:2019
 </li>
 <li>
 ISO 31000:2018
 </li>
 <li>
 ISO/IEC 20000:2018
 </li>
 <li>
 ISO 15189:2022
 </li>
 </ul>
 
 
 
 
 Responsibilities:
 
 
 &middot; Deliver live online training sessions
 
 
 &middot; Prepare and customize training materials
 
 
 &middot; Assess learners&rsquo; understanding through quizzes or assessments
 
 
 &middot; Provide support and guidance to trainees during the course
 
 
 &middot; Contribute to course development and quality improvement
 
 
 
 
 
 Required Qualifications:
 
 <ul>
 <li>
 Lead Auditor certification (IRCA or equivalent) for ISO-related courses
 </li>
 <li>
 Minimum of 5 years of professional / industry experience
 </li>
 <li>
 Minimum of 5 years of experience delivering professional or technical training sessions
 </li>
 <li>
 Strong presentation and facilitation skills.
 </li>
 <li>
 Fluent in English (spoken &amp; written).
 </li>
 <li>
 holding a Train the Trainer (TOT) or equivalent.
 </li>
 </ul>
 
 
 
 
 What We Offer:
 
 <ul>
 <li>
 Flexible remote teaching opportunities
 </li>
 <li>
 Long-term collaboration with growth potential
 </li>
 <li>
 Visibility and branding through a modern e-learning platform
 </li>
 </ul>
 
 
 
 
 How to Apply:
 
 
 Interested candidates are invited to apply via email only by sending their updated CV along with copies of relevant certificates for the courses they specialize in.
 
 
 📧 Please send your application to: [ info@entagahez.com ]
 
 
 Kindly note that only shortlisted candidates will be contacted for further evaluation.
 
 
 
 
</div>

ISO Standards Instructors (Freelance/Part-time)

ITplicity

<div>
 
 
 Company Description
 
 
 
 ITplicity is a global leader in modern technology and cloud business management solutions, with a focus on the MENA region, Europe, and North America. As a leading provider of Oracle NetSuite solutions, we excel in custom implementations and integrations for businesses across various industries. Our end-to-end digital transformation expertise spans ERP, CRM, and HRM, providing comprehensive insights to aid informed decision-making. We emphasize understanding business challenges to deliver customized, ROI-driven solutions.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Technical Consultant located in New Cairo. The Senior Technical Consultant will be responsible for providing technical support, troubleshooting, and consulting services. Day-to-day tasks include analyzing client needs, implementing customized solutions, and ensuring smooth system integrations. The consultant will work closely with sales teams to offer technical expertise and solutions that align with business goals.
 
 
 
 
 
 Responsbilities:
 
 
 Help Project Managers to unlock their tasks which are assigned to the technical team
 
 
 Design and implement NetSuite Customization scripts and solutions
 
 
 Design and implement Celigo Integration flows (Custom/IA)
 
 
 Client Facing and brainstorming sessions
 
 
 Help resources to unlock their questions related to project tasks
 
 
 Follow up with Project Managers for resource allocation and utilization
 
 
 Managing the projects as per timelines.
 
 
 Make sure that The billable hours are maintained as per expectations
 
 
 Keep the teams' morale up.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Previous experience with Oracle NetSuite is a plus
 </li>
 <li>
 Minimum 2 &ndash; 6 years of developing and consulting Experience
 </li>
 <li>
 Experience in Consulting and providing tailored technical solutions
 </li>
 <li>
 Proficient in Technical Support and Troubleshooting
 </li>
 <li>
 Strong coding and scripting experience with JavaScrip (REST APIs) (SQL) ( SOAP ) ( GRAPH QL )
 </li>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or related field
 </li>
 <li>
 Ability to work collaboratively with a team
 </li>
 <li>
 ERP, ETL tools experience is a must.
 </li>
 <li>
 English Fluency is a must.
 </li>
 </ul>
 
 Skills
 
 <ul>
 <li>
 Sales skills
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong Analytical Skills for assessing and solving business problems
 </li>
 </ul>
 
 
 
</div>

Senior Technical Consultant

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