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credit card specialist

PayTech Group

RELEVANT EXPERIENCE: 12 years in Cards Product and Portfolio Management
 MANDATORY REQUIREMENTS**: 
<ul> <li>English and Arabic language proficiency (preferred)</li> <li>Local experience in the UAE banking market</li> <li>Cards product management and project management experience</li> </ul>
 
 PURPOSE OF THE PROJECT 
The Cards Product Specialist will support in launching credit and debit cards, focusing on profit and growth for cards, including revenue, credit costs, and direct/allocated costs. The role involves product management for cards, audits, compliance matters, and complaints support. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole of bank value which is not limited to card launches and ongoing product management
 
 Key Activities 
 Core Responsibilities and Accountabilities 
<ul> <li>Launch new products and manage the end-to-end process of product development, from conceptualization to market introduction</li> <li>Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy</li> <li>Support the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions</li> <li>Manage product management for cards, audit, compliance matters, and complaints support</li> <li>Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products</li> <li>Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement</li> <li>Support in delivery of large programs for clients from initiation to benefit realization including to Portfolio Management</li> </ul>
 
 KPIs 
<ul> <li>GDV and Revenue growth from card products</li> <li>Number of successful card launches and time to market</li> <li>Reduction in credit costs and fraud</li> <li>Successful execution of marketing campaigns</li> <li>Customer satisfaction and superior customer experience</li> <li>Timely and effective product roll-out and commercialization</li> </ul>
 
 Knowledge and Experience 
<ul> <li>Bachelors degree in a relevant field (e.g., Computer Science, Engineering, Management, or Business)</li> <li>Experience in cards product management, project management, and coordination between different functions</li> <li>Strong knowledge of consumer banking and card products</li> <li>Understanding audit, compliance matters, and complaints support</li> <li>Ability to execute marketing campaigns and develop end-to-end solutions</li> <li>Experience in training internal stakeholders and performing competitive benchmarking</li> </ul>

Card Product Specialist

Oceanair Travels

<ul><li>Manage and monitor all company credit cards.</li><li>Maintain an updated record of cardholders, card limits, and assigned departments.</li><li>Track all transactions and ensure they are properly authorized and within company policy.</li><li>Reconcile monthly statements and follow up with users for supporting documents (receipts, invoices, approvals).</li><li>Ensure all card-related expenses are properly classified by department and purpose.</li><li>Collect, verify, and file all supporting documents for each transaction.</li><li>Coordinate with departments to ensure timely submission of expense justifications.</li><li>Highlight any discrepancies or unauthorized usage to the Finance Manager.</li><li>Prepare and update card usage reports and maintain organized digital and hard-copy records.</li><li>Work closely with the finance team to ensure timely settlement of all credit card statements.</li><li>Support bank coordination for transaction clarifications, refunds, or disputes.</li><li>Ensure smooth processing of payments and accurate reconciliation with accounting records.</li><li>Communicate regularly with department heads regarding card use policies, expense deadlines, and missing documentation.</li><li>Act as a liaison between finance, procurement, and operations for payment approvals and expense clarifications.</li><li>Maintain strong relationships with card providers and vendors.</li><li>Generate monthly and quarterly expense summaries by department and cardholder.</li><li>Analyze spending patterns to support budgeting and cost-control initiatives.</li><li>Support internal and external audits with accurate card transaction data.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or Business Administration.</li><li>2&ndash;4 years of experience in finance operations, expense management, or payments coordination.</li><li>Strong understanding of expense tracking, reconciliation, and reporting.</li><li>Proficient in Microsoft Excel and ERP/accounting systems (e.g., Odoo, SAP, QuickBooks).</li><li>Excellent communication and follow-up skills across departments.</li><li>High attention to detail and strong organizational skills.</li><li>Integrity, confidentiality, and accountability in handling financial data.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>What is your Nationality?</li><li>What is your salary expectations?</li><li>How many years of experience do you have in finance, accounting, or expense management?</li><li>What is your Visa Status ?</li><li>Have you previously managed or monitored corporate credit cards or company payment systems?</li></ul>

Credit Card & Payments Coordinator

ValueManage

Dubai
<ul>
<li>we required credit cards, personal loan and NTB specialist with minimum 2years UAE experience preferably UAE driving license holders</li>
</ul>

SR. OFFICER SALES- PRIORITY

Bybit

<div> </div><div><div>
</div> </div> <div> <div>Responsibilities</div> <div> Customer Support &amp; Expertise:
<ul>
<li>Act as the card payment expert for the Customer Service team, ensuring SLAs are met for resolving escalated support tickets.</li>
<li>Serve as the internal ambassador and go-to expert for all Bybit Card-related matters.</li>
</ul>
Issue Investigation &amp; Resolution:
<ul>
<li>Investigate and resolve issues raised by Customer Service or internal teams, including card payments, applications, rewards, and other card-related usage concerns.</li>
<li>Take a proactive and thorough investigative approach, focusing on identifying and addressing root causes rather than offering surface-level fixes.</li>
<li>Collaborate with internal stakeholders (developers, product, etc.) and external vendors to troubleshoot issues, leveraging logs, databases, and internal/external portals for resolution.</li>
</ul>
Market Launches and Operations
<ul>
<li>Ensure seamless go-to-market execution for new market or product launches, including planning for internal testing, external beta releases, and preemptively identifying major issues before full launch.</li>
<li>Align and interact with key stakeholders such as compliance, risk, finance, and product/tech teams to ensure optimal market operations.</li>
</ul>
Continuous Improvement:
<ul>
<li>Foster a growth-oriented mindset by collaborating with customer service and product teams to enhance the user experience and refine the user journey.</li>
<li>Identify opportunities for operational and process improvements.</li>
<li>Adopt a data-driven approach to analyze trends, monitor performance, and uncover potential issues for proactive resolution.</li>
</ul>
Product Operations:
<ul>
<li>Actively participate in product discussions, providing insights from card operations and market intelligence to suggest features or enhancements that improve the cardholder experience and user journey</li>
<li>Drive product ideas, improvements, and enhancements to scale the product and elevate its features to better meet user needs</li>
</ul>
Operational Management:
<ul>
<li>Oversee settlement reconciliation with processors/BIN sponsors.</li>
<li>Engage with processing or other vendors to resolve issues while ensuring high service quality and performance.</li>
<li>Manage rewards operations, including stock monitoring, conceptualizing reward ideas, and implementing strategies to boost user retention and conversion.</li>
<li>Support finance operations by initiating payment requests to vendors, reconciling invoices, and ensuring timely settlement of funds.</li>
<li>Handle dispute management, including filing and managing cases with issuers, card schemes, and fraud disputes in collaboration with risk teams.</li>
<li>Manage physical card stock to ensure availability and alignment with demand.</li>
</ul>
Compliance, Risk &amp; Reporting:
<ul>
<li>Collaborate with AML and Risk teams to optimize processes and ensure adherence to regulatory standards.</li>
<li>Support regulatory reporting requirements, liaising with schemes, BIN sponsors, and partners as needed.</li>
</ul>
</div> </div> <div> <div>Qualifications</div> <div> <ul>
<li>Knowledge of card management systems, card network rules and regulations, and how they work together is a strong advantage.</li>
<li>Product management experience in fintech / insurtech is a plus.</li>
<li>Inclination for creative work. Not only do you need to deal with the operational aspects, you are expected to come up with ideas (to further strategic objectives) and see them implemented through to the last details.</li>
<li>You would not be receiving detailed guidance on what and how to do, but would need to make these decisions on your own.</li>
<li>Prior experience of 3-5 years on the job is preferred.</li>
<li>You speak, read and write English in a professional, nearly fluent manner. Mandarin Chinese is a plus, but not required.</li>
<li>Excellent communication skills. You know how to manage multiple stakeholders across different teams / cultural and language backgrounds, who do not report to you or your team lead, can build and maintain horizontal connections.</li>
<li>Knowledge of card issuing operations is a plus, but not a requirement. We would rather have someone smart and willing to learn, rather than someone who just has some experience with card issuing.</li>
<li>Prepared to learn on the job and take on a diverse range of tasks within the operations team. While you may not initially assume full responsibility for the tasks outlined above, you should be ready and capable of handling them when required.</li>
</ul></div></div>

Bybit Card Operations Specialist

FinHub Financing Broker

We are looking for a high-performing TEAM LEADER for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to achieve the set target.Salary is starting from AED 7,000 - AED 9,000 with high incentive scheme.Requirements:<ul><li>Minimum of five years banking experience within UAE (direct sales of Credit Cards)</li><li>Successful previous experience as a Sales Manager or Team Leader consistently meeting or exceeding targets</li><li>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization</li><li>Proven ability to drive the sales process from planning to closing</li><li>Strong business sense and industry expertise</li><li>Excellent mentoring, coaching and people management skills</li><li>BS/MS degree in business administration or a related field</li></ul>Responsibilities:<ul><li>Achieve growth and hit sales targets by successfully managing the sales team.</li><li>Design and implement a strategic business plan that expands company&rsquo;s customer base</li><li>Objectives setting, hiring competitive team mebers, coaching and performance monitoring of Team Leader and Sales Executive</li><li>Build and promote strong, long-lasting customer relationship</li><li>Present sales realistic forecasts report to the management</li></ul>Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE BANKING (Personal Loan/Credit Cards): 5 years (Preferred)</li></ul>

TEAM LEADER - Credit Cards

Binance

Overview Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Responsibilities <ul><li>Define the global business roadmap for payment products and lead the launch of payment programs</li><li>Deliver end-to-end program management, working with internal and external stakeholders to execute critical work streams in alignment with business objectives</li><li>Negotiate commercial contracts and manage relationships with payment business partners or vendors</li><li>Lead global account management and operational support for key payment and merchant partners to grow volumes and revenues and resolve account issues</li><li>Develop and execute go-to-market strategies and user lifecycle management to enhance user experience and product adoption</li><li>Deliver insights for product/program performance and industry trends, identify areas for improvement and execute solutions for enhancements</li></ul> Requirements <ul><li>Minimum 7 years of payments/fintech experience with strong knowledge of the card/payments industry</li><li>Experience in at least one or a combination of partnerships/BD, account management or project management roles</li><li>Self-starter, problem solver, results-oriented and able to execute fast in a dynamic setting</li><li>Solid team player with strong communication and interpersonal skills</li><li>Critical thinking and analytical skills to generate insights with data</li></ul> Why Binance <ul><li>Shape the future with the world's leading blockchain ecosystem</li><li>Collaborate with world-class talent in a user-centric global organization with a flat structure</li><li>Tackle unique, fast-paced projects with autonomy in an innovative environment</li><li>Thrive in a results-driven workplace with opportunities for career growth and continuous learning</li><li>Competitive salary and company benefits</li><li>Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)</li></ul>Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.<img src="https://www.jobg8.com/Tracking.aspx?xFcAYD4BOV%2bE40PIVdUX6E%2fg%2fmgCb5iWw" width="0" height="0" />

Business Development - Global Payments (Pay/Card)

Emirates NBD

<div>Business Planning &amp; Analysis Specialist - Cards (UAE National) 
About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
 
&ldquo;In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family&rdquo;
Job Overview
As a Business Planning &amp; Analysis Specialist - Cards at Emirates NBD, your role is to provide support on financial performance management by publishing the cards performance reports / financial tracker. Perform independent validation of various cards fulfilment data mainly joining and spends bonus miles / points. Prepare monthly reconciliation and settlement of the recspective invoices and provide support on monthly closing of cards financials.
Key Responsibilities
<ul><li>Completion of fulfilment validation within the agreed timeline
</li><li>Ensure VAS billing is processed within the agreed timeline
</li><li>Answer queries related to VAS billing within the agreed TAT
</li><li>Ensure accuracy of billings and process the invoices on timely basis
</li><li>Highlight invoice exceptions and get the required approval before processing
</li><li>Ensure MIS are accurate and published on timely basis
</li><li>Highlight any data related issues to management and liaise with IT to resolve it.
</li><li>Prepare and post the rewards provision entry and Debit Cards scheme fees and segmentation entries
</li><li>Track and ensure correct accrual of subvention and dnata receivable is booked
</li><li>Validate the posting of all webforms in Finacle
</li><li>Identify and execute MIS automation opportunity
</li><li>Provide insights / commentary on trends / numbers presented in the MIS
</li>Ensure 100% customer notification for no usage no payment (active accounts) before purging execution 
<li>
 
</li></ul>Skills and Experience
<ul><li>Bachelor&rsquo;s degree
</li><li>Minimum 2 years experince in Retail Cards Finance Experience / Business
</li><li>Proficiency in data management tools like Excel / Access
</li><li>Proficiency in Power BI
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
 
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Business Planning & Analysis Specialist - Cards (UAE National)

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