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credit control associate

The Cigna Group

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assess and monitor customer creditworthiness using financial analysis and credit reports.
 </li>
 <li>
 Set and review credit limits in line with company policy.
 </li>
 <li>
 Maintain accurate customer credit records and ensure compliance with internal controls.
 </li>
 <li>
 Proactively follow up on overdue accounts via phone, email, and written communication.
 </li>
 <li>
 Negotiate payment plans and resolve disputes to ensure timely recovery of outstanding amounts.
 </li>
 <li>
 Escalate delinquent accounts for legal action or third-party collection when necessary.
 </li>
 <li>
 Prepare aging reports and provide regular updates to management on collection status.
 </li>
 <li>
 Accurately allocate customer payments to invoices in ERP/finance systems.
 </li>
 <li>
 Investigate and resolve unidentified or short payments promptly.
 </li>
 <li>
 Reconcile customer accounts and ensure all transactions are correctly recorded.
 </li>
 <li>
 Liaise with internal teams (Sales, Customer Service) to resolve payment discrepancies.
 
 
 </li>
 </ul>
 
 Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, or related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in credit control and collections.
 </li>
 <li>
 Solid knowledge of IT packages including Excel and Word.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and negotiation abilities.
 </li>
 <li>
 Proficiency in ERP systems is a plus.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Strong interpersonal skills with excellent written and verbal communication abilities.
 </li>
 <li>
 Proven ability to organize, prioritize, and manage workflow to meet individual and team production standards.
 </li>
 <li>
 High attention to detail with exceptional accuracy.
 </li>
 <li>
 Ability to work effectively under pressure and on own initiative.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent numeric and data interpretation skills.
 </li>
 <li>
 Customer-focused with a proactive approach to process improvement.
 
 
 </li>
 </ul>
 
 About The Cigna Group
 
 
 
 Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
 
 
 
 Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
 
 
 
 
 If
 
 
 you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
 
</div>

Credit Control Associate

<div>Key Responsibilities<ul><li>
Assess and monitor customer creditworthiness using financial analysis and credit reports.</li><li>
Set and review credit limits in line with company policy.</li><li>
Maintain accurate customer credit records and ensure compliance with internal controls.</li><li>
Proactively follow up on overdue accounts via phone, email, and written communication.</li><li>
Negotiate payment plans and resolve disputes to ensure timely recovery of outstanding amounts.</li><li>
Escalate delinquent accounts for legal action or third-party collection when necessary.</li><li>
Prepare aging reports and provide regular updates to management on collection status.</li><li>
Accurately allocate customer payments to invoices in ERP/finance systems.</li><li>
Investigate and resolve unidentified or short payments promptly.</li><li>
Reconcile customer accounts and ensure all transactions are correctly recorded.</li><li>
Liaise with internal teams (Sales, Customer Service) to resolve payment discrepancies.</li></ul>
Experience Requirements<ul><li>
Bachelor&rsquo;s degree in Finance, Accounting, or related field.</li><li>
Minimum 2&ndash;3 years of experience in credit control and collections.</li><li>
Solid knowledge of IT packages including Excel and Word.</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and negotiation abilities.</li><li>
Proficiency in ERP systems is a plus.</li></ul>
Skills Required<ul><li>
Strong interpersonal skills with excellent written and verbal communication abilities.</li><li>
Proven ability to organize, prioritize, and manage workflow to meet individual and team production standards.</li><li>
High attention to detail with exceptional accuracy.</li><li>
Ability to work effectively under pressure and on own initiative.</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent numeric and data interpretation skills.</li><li>
Customer-focused with a proactive approach to process improvement.</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Cognizant Technology Solutions

<div><div>Join our team and leverage your expertise in SAP FICO to optimize financial processes and deliver impactful solutions.
Key Responsibilities: 
✅ Design and implement SAP FICO solutions 
✅ Integrate SAP modules with existing systems 
✅ Provide guidance on Taxation, Cost Center &amp; Profit Center Accounting 
✅ Manage New GL, Classic GL, Credit Management, and Profitability Analysis 
✅ Oversee Product Costing, Automatic Payments, AR/AP, and Asset Management
What We&rsquo;re Looking For: 
✔ Minimum 13+ years of experience in SAP FICO and related modules 
✔ Strong knowledge of finance and accounting principles 
✔ SAP Certification: SAP Certified Application Associate &ndash; Financial Accounting with SAP ERP 
✔ Excellent communication and problem-solving skills</div></div>

SAP FICO - Functional Architect

TAWANTECH

<div>
 Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module.
 
 
 Project Brief:
 
 
 CRM Development Team
 
 
 Technical Requirements:
 
 
 <ul>
 <li>
 Developers should have 5+ in CRM dynamics on Premise
 </li>
 <li>
 Bachelor's degree in computer science, Information Technology, or related field
 </li>
 <li>
 Proven experience as a Microsoft Dynamics CRM Developer
 </li>
 <li>
 Strong proficiency in .NET development, C#, JavaScript, and CRM SDK
 </li>
 <li>
 Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows
 </li>
 <li>
 Deep understanding of CRM architecture, data models, and security concepts
 </li>
 <li>
 Familiarity with integration techniques, data migration tools, and web services
 </li>
 <li>
 Excellent problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders
 
 
 </li>
 </ul>
 Certifications:
 
 
 <ul>
 <li>
 Microsoft Certified: Dynamics 365 Customization and Configuration
 </li>
 <li>
 Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer
 </li>
 </ul>
</div>

Customer Relationship Management Developer

<div>Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module. 
Project Brief:
CRM Development Team 
Technical Requirements:<ul><li>Developers should have 5+ in CRM dynamics on Premise
</li><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Proven experience as a Microsoft Dynamics CRM Developer.</li><li>Strong proficiency in .NET development, C#, JavaScript, and CRM SDK.</li><li>Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows.</li><li>Deep understanding of CRM architecture, data models, and security concepts.</li><li>Familiarity with integration techniques, data migration tools, and web services.</li><li>Excellent problem-solving skills and ability to troubleshoot technical issues.</li><li>Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.</li></ul> 
Certifications:<ul><li>Microsoft Certified: Dynamics 365 Customization and Configuration</li><li>Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer</li></ul></div>

First Abu Dhabi Bank (FAB)

<div>
 
 
 
 JOB PURPOSE:
 
 
 
 
 Managing and controlling the Documentation, Credit Control, and MIS related activities for CIB, PB &amp; Private Banking business post credit sanctions/approvals in KSA.
 
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 
 
 
 
 
 Strategic Contribution:
 
 
 
 
  Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
 
 
 
 
 
 
 
 People Management:
 
 
 
 
  Manage the effective achievement of assigned objectives through the leadership of the CAD-KSA department by setting of individual objectives, managing performance, developing and motivating staff to maximize sectional performance.
 
 
  Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
 
 
  Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the Group. Budgeting and Financial Planning
 
 
  Manage the preparation, recommend the department budget, and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines. Policies, Systems, Processes &amp; Procedures
 
 
  Manage and ensure effective implementation of CAD functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service. CAD Management
 
 
  Provide guidance, training, technical support and interpretation of credit policy and work procedures to team members and new staff.
 
 
  Allocation and review of daily work assignment among team members and ensuring smooth flow of day-to-day activities and transactions.
 
 
  Maintaining credit facility files with all the relevant documents received from Business Lines teams, scanning of facility documentation before recording them in the vault for safe custody.
 
 
  Preparation and Review of standard &amp; non-standard documentation, Facility Offer Letters, Security related documents, Internal &amp; External legal opinions and other condition precedent documents, etc. in compliance with sanctioned credit approvals.
 
 
  Ensuring all security/support documents have been properly executed, signatures are verified and authenticities of the signatories are supported by resolution/POA.
 
 
  Coordinating with CAD-International team in Head Office/Product Specialists/Coverage and Credit Teams as and when required in order to complete the documentation process/limit release in the Bank&rsquo;s Systems.
 
 
  Ensuring approval from relevant authorities is held for deferrals/waiver of any incomplete documents.
 
 
  Ensuring rectification of existing discrepancies/deficiencies (if any) in documentation.
 
 
  Preparing and circulating documentation deficiency (expired/deferred documents) reports and following up for its timely submission /renewal.
 
 
  Verifying encoding Lodgment of documents and updating of collateral data in the Bank&rsquo;s system.
 
 
  Verifying and confirming periodically at the time of renewal/review of credit limits that all required security/support documents are physically held in safe custody and periodic clean-up of old and obsolete facility/security documents upon settlement.
 
 
  Reviewing/verifying approvals requested for permanent release of collaterals, security documentation and ensuring that there are no liabilities or outstanding and facilities are cancelled from the system.
 
 
  Validating encoding and releasing of credit limits and ensuring accurate detailing before inputting the same into the Bank&rsquo;s system for CIB clients.
 
 
  Maintaining accuracy concerning application of interest rates, commission, charges and various types of fees.
 
 
  Verifying day-to-day transactions &ndash; Bilateral Loan Draw Downs, Processing Tickets, Progress Payment Certificate discounting and dropping and adjusting overdraft against shares as per daily shares valuation report.
 
 
  Verifying instructions for Loan Centre for processing Loan Draw Downs, repayment changes, loan settlements and recovery of various Fees &amp; Income e.g. Management Fees, Commitment Fees, Processing Fees etc.
 
 
  Verifying instructions for Operations for releasing excess margin held against facilities as per approval.
 
 
  Verifying Balance Confirmation Letters/Reports.
 
 
  Verifying control and monitoring reports according to bank requirements.
 
 
  Ensure proper tracking of arrangement fees / upfront fees / Documentation fees and ongoing fees due on various facilities, its calculations and due dates and timely follow-up with facility agents / coverage teams for receipt of payments and passing on necessary instructions to operations teams for booking the same.
 
 
  Verifying encoding up to date interest rates codes in the Bank&rsquo;s system.  Verifying Monthly Activity Report illustrating the total volume of transactions processed by the department in each month.
 
 
  Verifying and disseminating reports relating to collateral, documentation deficiencies and any other associated reports.
 
 
 Verifying and analyzing various reports requested by the COO/ Senior Management.
 
 
  Ensuring completion of mandatory training requested by the Bank from time to time. Collateral Management
 
 
  Ensure collateral files are complete, have controlled access, and are well maintained, in line with the Bank&rsquo;s policies and guidelines, and in compliance with terms of approval, highlighting any areas of non-compliance.
 
 
  Ensure effective processing of collateral documentation and ensure timely availability of updated information on the system. Internal Collaboration
 
 
  Works in close coordination with key stakeholders from Consumer Banking and Group Credit for resolution of any queries/ issues related to particular accounts.
 
 
  Liaises with the Group Credit and Risk Management Unit for sharing/ collating all relevant information and pertaining to collaterals and security documentation in order to facilitate efficiency in transactions. MIS Reporting
 
 
  Liaises with key stakeholders from Credit Administration for providing periodic update on status of transactions on the Credit Approval Management System and providing detailed information on any anticipated delays.
 
 
  Oversees the preparation of requisite reports (weekly/monthly/quarterly/ad-hoc) and MIS through periodic reviews to ensure accuracy and timeliness in reporting the right information for facilitating informed decision making. Continuous Improvement
 
 
  Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. Reporting
 
 
  Ensure that all department reports are prepared timely and accurately and meet Group requirements, policies and quality standards.
 
 
 
 
 
 
 
 FRAMEWORKS, BOUNDARIES, &amp; DECISION-MAKING AUTHORITY:
 
 
 
 
 
 
  Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.
 
 
  Authorised to take decisions as per the approved authorisation matrix.
 
 
 
 
 
 
 
 Key Stakeholders Internal:
 
 
 
 
 
 
  Credit, Risk Management Unit, Operations, Treasury, Islamic Banking, Corporate &amp; Investment Banking Group, PB, Private Banking, Trade Finance Department, Relationship Managers, Credit Mid Office, IT, CS, Legal Dept.
 
 
 External:  TBD
 
 
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 
 
 Minimum Qualification  Bachelor&rsquo;s Degree in Commerce / Finance.
 
 
 5-8 years&rsquo; experience in Corporate Banking with at least 5 years&rsquo; experience in the Corporate CAD function.
 
 
 
 
 
 
 
 SKILLS:
 
 
 
 
  Good knowledge of English language (both written and spoken)
 
 
  Very good knowledge of Banking Products / Corporate Credit Administration functions.
 
 
  Good knowledge of Bank's Core Banking System and any other associated systems.
 
 
  Knowledge and use of banking software systems, basic PC skills and MS Office.
 
 
  Very good knowledge of KSA legal environment, LMA Documentation, AML rules and KYC principles.
 
 
  Good Analytical Skills.
 
</div>

VP - CAD

Lendo

<div>As Lendo continues to scale, we&rsquo;re seeking a proactive and highly analytical Head of Process Excellence to strengthen our operational foundations and drive organisation-wide efficiency. In this role, you&rsquo;ll play a key part in reviewing, optimising, and redesigning critical processes-starting with Credit-while partnering closely with cross-functional teams to build scalable, well-controlled workflows that support Lendo&rsquo;s rapid growth. 
Key Responsibilities:<ul><li> 
Process Mapping &amp; Analysis: Lead the end-to-end mapping and detailed analysis of 
current-state processes within the Credit function, identifying bottlenecks, inefficiencies, 
control gaps, and areas for automation.</li><li>
Gap Identification &amp; Optimization: Proactively identify opportunities for process 
improvement, simplification, and optimization. Design and implement future-state 
processes that enhance efficiency, reduce risk, improve accuracy, and positively impact 
customer experience.</li><li>
Credit Process Enhancement: Specifically for the Credit function, work closely with 
Credit Underwriters, Analysts, and Collections teams to refine credit assessment 
workflows, loan origination processes, monitoring procedures, and collections strategies 
to ensure optimal performance and risk mitigation.</li><li>
Cross-Functional Collaboration: Collaborate extensively with stakeholders across 
various departments (Risk, Finance, Sales, Technology, Operations) to understand their 
process needs, gather insights, and ensure seamless integration of improved processes.</li><li>
Performance Metrics &amp; Monitoring: Establish clear performance metrics and KPIs for 
new and improved processes. Continuously monitor their effectiveness, identify 
deviations, and implement corrective actions.</li><li>
Documentation &amp; Standardization: Develop and maintain comprehensive 
documentation for all optimized processes, standard operating procedures (SOPs), and 
policy guidelines to ensure consistency and compliance.</li><li>
Technology Integration: Work with the Technology team to leverage automation tools, 
software solutions, and data analytics to enhance process efficiency and effectiveness.</li><li>
Change Management: Champion change initiatives related to process improvements, 
ensuring smooth adoption by relevant teams through effective communication, training, 
and support.</li><li>
Risk &amp; Compliance: Ensure all process improvements comply with internal policies, 
regulatory requirements (e.g., SAMA guidelines where applicable), and best practices in 
risk management.</li><li>
Culture of Excellence: Foster a continuous improvement mindset across the 
organization, encouraging teams to identify and propose process enhancements.</li></ul>
Qualifications:
<ul><li>Bachelor's degree in Business Administration, Finance, Engineering, Operations 
Management, or a related field. Master's degree or relevant certifications (e.g., Lean Six 
Sigma, PMP, CBAP) highly desirable.</li><li>
Minimum of 8-10 years of experience in process improvement, business analysis, 
operational excellence, or a similar role, with a strong preference for experience within 
the financial services or fintech industry.</li><li>
Proven track record of successfully identifying, designing, and implementing significant 
process improvements that have led to tangible results (e.g., cost savings, efficiency 
gains, risk reduction).</li><li>
Deep understanding of credit lifecycle processes within a lending environment is a 
significant advantage.</li><li>
Strong analytical and problem-solving skills, with the ability to break down complex 
problems and propose practical solutions.</li><li>
Excellent communication, presentation, and interpersonal skills, with the ability to 
influence and collaborate effectively with stakeholders at all levels.</li><li>
Proficiency in process mapping tools (e.g., Visio, Lucidchart, Miro) and project 
management software.</li><li>
Experience working in a fast-paced, agile startup environment is a plus.</li><li>
Fluency in English &amp; Arabic is required.</li><li>
Deep understanding of the Saudi Arabian business context and local regulatory 
landscape is a plus.</li></ul></div>

Head of Process Excellence

Explore 1295+ Credit control associate in Saudi Arabia this December. Find roles across top companies and apply now to boost your career.

1295 credit control associate jobs IN Saudi Arabia

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Head of Process Excellence