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Tabby | تابي

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Faisal Aloreamh
 
 
 
 Description
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 Department:
 
 Key Account Management
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Strategic Portfolio Mastery: Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 Executive-Level Alliances: Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 Operational &amp; Project Architecture: Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will optimize the frameworks that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 Predictive Analytics &amp; Storytelling: Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 Mentorship &amp; Team Scaling: As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 High-Stakes Negotiation: Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 Experience: 2&ndash;5+ years of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 Commercial Expertise: A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 Advanced Analytical Rigor: Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 Influential Communication: Exceptional negotiation and presentation skills in both Arabic and English, with the ability to influence C-level stakeholders.
 </li>
 <li>
 Leadership Qualities: Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 </li>
 <li>
 Deep expertise in the KSA retail and e-commerce landscape.
 </li>
 <li>
 Experience in process automation or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

Account Management Specialist

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 
 Department:
 
 Key Account Management
 
 
 
 Job Overview:
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Strategic Portfolio Mastery:
 
 Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 
 Executive-Level Alliances:
 
 Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 
 Operational &amp; Project Architecture:
 
 Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will
 
 optimize the frameworks
 
 that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 
 Predictive Analytics &amp; Storytelling:
 
 Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 
 Mentorship &amp; Team Scaling:
 
 As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 
 High-Stakes Negotiation:
 
 Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 
 Experience:
 
 
 2&ndash;5+ years
 
 of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 
 Commercial Expertise:
 
 A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 
 Advanced Analytical Rigor:
 
 Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 
 Influential Communication:
 
 Exceptional negotiation and presentation skills in both
 
 Arabic and English
 
 , with the ability to influence C-level stakeholders.
 </li>
 <li>
 
 Leadership Qualities:
 
 Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 <ul>
 <li>
 Deep expertise in the
 
 KSA retail and e-commerce landscape
 
 .
 </li>
 <li>
 Experience in
 
 process automation
 
 or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Noura Alrasheed
 
 
 
 Description
 
 
 
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 Key Responsibilities
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Client Onboarding:
 
 Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 Education:
 
 Fresh graduate in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bi-lingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
</div>

Account Management Executive

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Client Onboarding:
 
 Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 
 
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Education:
 
 Fresh graduate in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bi-lingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
 
</div>

Confidential

<div>
 
 
 Job Purpose
 
 
 
 The Account Manager is responsible for managing and growing a portfolio of B2B clients by delivering telecom and ICT solutions that meet their business needs. The role focuses on building strong relationships, maximizing revenue, ensuring customer satisfaction, and supporting digital transformation initiatives for enterprise customers.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Client Relationship Management
 
 
 <ul>
 <li>
 Build, maintain, and strengthen long-term relationships with key enterprise accounts.
 </li>
 <li>
 Serve as the primary point of contact for the customer, ensuring timely support and communication.
 </li>
 <li>
 Conduct regular business reviews to understand customer needs, challenges, and future plans.
 </li>
 </ul>
 
 
 2. Sales &amp; Revenue Growth
 
 
 <ul>
 <li>
 Develop and execute account plans to achieve sales targets, revenue growth, and profitability.
 </li>
 <li>
 Identify upselling and cross-selling opportunities across Telecom &amp; ICT product lines (Connectivity, Cloud, Cybersecurity, Data Center, IoT, Managed Services).
 </li>
 <li>
 Drive the end-to-end sales cycle from lead generation to contract signature.
 </li>
 </ul>
 
 
 3. Solution Development &amp; Coordination
 
 
 <ul>
 <li>
 Collaborate with internal teams (Pre-Sales, Technology, Product, Finance) to design customized solutions.
 </li>
 <li>
 Ensure proposed solutions align with customer requirements and budget.
 </li>
 <li>
 Prepare technical and commercial proposals, RFP responses, and presentations.
 </li>
 </ul>
 
 
 4. Service Delivery &amp; Customer Experience
 
 
 <ul>
 <li>
 Coordinate with Operations and Service Delivery teams to ensure smooth implementation of services.
 </li>
 <li>
 Monitor service performance and ensure SLAs are met.
 </li>
 <li>
 Resolve escalations and ensure high customer satisfaction.
 </li>
 </ul>
 
 
 5. Market &amp; Industry Knowledge
 
 
 <ul>
 <li>
 Stay updated on telecom &amp; ICT market trends, competitor offerings, and emerging technologies.
 </li>
 <li>
 Provide insights and feedback to Product and Management teams to enhance offerings.
 </li>
 </ul>
 
 
 6. Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Maintain accurate account information on CRM systems.
 </li>
 <li>
 Deliver periodic reports on account performance, pipeline, and forecasting.
 </li>
 <li>
 Ensure contract renewal and timely collection of payments.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, Computer Science, Telecommunications, or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in Account Management or B2B Sales within Telecom, ICT, or Technology industries.
 </li>
 <li>
 Experience handling enterprise accounts is preferred.
 </li>
 </ul>
 
 
</div>

Account Manager (Telecom & ICT)

Industry: Creative, Events, &amp; Marketing Services Role ObjectiveThe Business Development Specialist will be responsible for expanding the company’s market footprint by identifying high-growth sectors, securing strategic partnerships, and driving revenue through data-driven outreach. This role requires a professional who can bridge the gap between financial targets and creative execution. Key Responsibilities<ul><li>Market Expansion &amp; Outreach: Identify and pursue new business opportunities across the MENA region, focusing on high-growth sectors.</li><li>Lead Generation &amp; Pipeline Management: Build and manage a robust B2B client pipeline from scratch, moving leads through the sales funnel to successful closures.</li><li>Strategic Pitching: Create data-driven pitch decks and tailored proposals that align with client goals and improve conversion rates.</li><li>Contract Negotiation: Negotiate contracts and agreements with local and international companies to maximize profitability and secure long-term deals.</li><li>Partnership Development: Build and maintain strategic partnerships with universities, government entities, and private organizations to enhance brand visibility.</li><li>Market Intelligence: Conduct thorough market research and competitor analysis to optimize product positioning and identify emerging trends.</li><li>Cross-Functional Collaboration: Coordinate with marketing and creative teams to ensure promotional campaigns and event concepts support business development goals.</li></ul> Required Skills &amp; QualificationsProfessional Experience &amp; Education:<ul><li>Experience: Proven track record in sales, business development, or account management within creative or luxury industries.</li><li>Digital Literacy: Proficiency in Microsoft Excel for data analysis and PowerPoint for high-impact presentations.</li><li>Language: Fluent in Arabic and English (written and verbal); </li></ul>Personal Attributes:<ul><li>Strategic Vision: Ability to transform creative ideas into actionable business plans that deliver measurable results.</li><li>Persuasion &amp; Communication: Strong interpersonal skills with a focus on building long-term relationships with decision-makers.</li><li>Problem-Solving: An adaptable mindset capable of handling pressure and meeting tight deadlines.</li></ul>

Business Development Specialist (Creative Sector)

Naseej

<div><h5 class="jobSectionHeader">Company Description:</h5>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden enabling them to focus on achieving their strategic objectives. And for almost 36 years, Naseej with its branches all over the MENA region had made many contributions to be one of the market leaders in the fields of E-Learning, Edu-Tech &amp; Digital transformation. Naseej website: https://www.naseej.com/<h5 class="jobSectionHeader">
Job Summary:</h5>
The Events &amp; Marketing Specialist is responsible for planning, coordinating, and executing Naseej&rsquo;s participation in industry-related events, exhibitions, and marketing initiatives. The role ensures effective brand representation, stakeholder alignment, vendor management, and timely execution of both online and offline event activities.<h5 class="jobSectionHeader">
Key Responsibilities:</h5><ul><li>
Research and evaluate industry and technology events to represent Naseej effectively.</li><li>
Align with internal stakeholders on event objectives, requirements, and execution plans.</li><li>
Negotiate with event organizers on participation levels, sponsorship packages, branding opportunities, and exhibition spaces.</li><li>
Plan and coordinate event execution across online and offline channels.</li><li>
Manage event logistics including printing materials, production, hospitality, booths, and marketing collateral.</li><li>
Source, evaluate, and maintain relationships with vendors, suppliers, printing houses, and hotels.</li><li>
Coordinate with the finance department to process and follow up on marketing-related invoices within SLA.</li><li>
Capture, track, and upload event leads into the CRM system within SLA.</li><li>
Build and manage relationships with governmental entities for marketing initiatives (e.g., incentive programs such as Saudi Export).</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s degree in Marketing, Advertising, Media, or a related field.</li><li>
2&ndash;5 years of experience in event management (preferably within the IT sector).</li><li>
Previous experience in marketing agencies is a plus.</li><li>
Formal training or certification in Event Management is preferred.</li><li>
Fluent in English (reading and writing).</li><li>
Native Arabic speaker.</li><li>
Proficient in Microsoft Office (PowerPoint, Excel).</li><li>
Strong communication, negotiation, and organizational skills.</li><li>
Ability to manage multiple events and deadlines efficiently.</li></ul></div>

Event Specialist

Explore 380+ Account management specialist in Saudi Arabia this May. Find roles across top companies and apply now to boost your career.

380 account management specialist jobs In Saudi Arabia

Account Management Specialist

Account Management Specialist

Account Management Executive

Account Management Executive

Account Manager (Telecom & ICT)

Business Development Specialist (Creative Sector)

Event Specialist