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account handler

<div>
 
 
 Job Title:
 
 Account Handler &ndash; Health &amp; Benefits
 
 
 
 Location:
 
 Regional Headquarters, Riyadh, Saudi Arabia
 
 
 
 Business Line:
 
 Health &amp; Benefits
 
 
 
 
 
 
 Aon is in the business of better decisions
 
 
 
 At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. Our Health &amp; Benefits team delivers innovative solutions and exceptional service to help our clients manage their employee health, risk, and wellbeing programs.
 
 
 
 
 
 
 What the day will look like:
 
 
 
 
 
 <ul>
 <li>
 Manage and service an assigned portfolio of Health &amp; Benefits clients, ensuring all aspects of client servicing are delivered to the highest standard.
 </li>
 <li>
 Supervise and monitor Account Handlers to ensure deliverables are completed accurately and on time.
 </li>
 <li>
 Review and check all documentation, policies, and invoices prior to submission to clients, confirming sums insured, terms, and conditions agreed with underwriters.
 </li>
 <li>
 Sign off on &ldquo;Know Your Client&rdquo; documentation, basic policy review checklists, and new business acquisition forms, ensuring files comply with Aon&rsquo;s underwriting and compliance policies.
 </li>
 <li>
 Make regular client visits to support client retention and relationship-building strategies.
 </li>
 <li>
 Issue debit/credit notes and invoices to clients promptly and accurately.
 </li>
 <li>
 Monitor claims activity, proactively supporting the Claims Supervisor to ensure timely resolution and settlement.
 </li>
 <li>
 Participate in negotiations and support the Claims Supervisor on large and complex claims to achieve favorable outcomes for clients.
 </li>
 <li>
 Clearly explain policy exclusions, warranties, and special conditions to clients, ensuring thorough understanding and providing written documentation.
 </li>
 <li>
 Ensure Account Handlers set up all renewal, marketing, and new business files in compliance with Aon policy and procedures.
 </li>
 <li>
 Oversee the maintenance and accuracy of filing systems, ensuring all files are managed according to Aon&rsquo;s standards.
 </li>
 <li>
 Collaborate with the Account Manager and Claims Supervisor to deliver seamless client service and drive operational excellence.
 </li>
 <li>
 Maintain up-to-date knowledge of Health &amp; Benefits insurance products, regulatory requirements, and market developments in Saudi Arabia.
 </li>
 <li>
 Demonstrate commitment to Aon&rsquo;s values of integrity, respect, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Requirements of the Role:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in insurance, Risk Management, or a related field.
 </li>
 <li>
 Minimum 5 years&rsquo; experience in insurance account handling, with at least 3 years in Health &amp; Benefits or employee benefits.
 </li>
 <li>
 IFCE certification is required.
 </li>
 <li>
 Ability to travel locally for client visits as required.
 </li>
 <li>
 Fluent in Arabic is required.
 </li>
 <li>
 English professional level is required.
 </li>
 <li>
 Proficiency in insurance administration systems, CRM platforms, and Microsoft Office, especially Excel is required.
 </li>
 <li>
 CII certificate (preferred).
 </li>
 <li>
 Strong technical knowledge of health insurance products, policy administration, claims management, and regulatory compliance (SAMA, CCHI).
 </li>
 <li>
 Excellent client servicing, relationship management, and communication skills.
 </li>
 <li>
 High attention to detail, organizational skills, and ability to manage multiple priorities.
 </li>
 <li>
 Strong leadership and team supervision abilities.
 </li>
 <li>
 Commitment to personal and professional development through continuous learning.
 </li>
 </ul>
 
 
 
 
 
 KSA HR Statement
 
 
 
 All applications and employment will be processed in accordance with the labor laws and regulations of the Kingdom of Saudi Arabia. Employment contracts, compensation, benefits, and working hours will comply with Saudi labor law and internal company policies. Selected candidates will be required to provide all necessary documentation, including national ID and academic certificates, as per regulatory requirements. Aon supports the professional growth and development of Saudi talent and is committed to providing a positive, respectful, and compliant work environment.
 
 
 
 
 
 
 How we support our colleagues
 
 
 
 Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued. We foster an inclusive work environment that celebrates diverse perspectives and supports your wellbeing and career aspirations.
 
 
 
 
 
 
 About Aon
 
 
 
 Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
 
</div>

Account Handler

Saudi Development & Export Services Company

Job ResponsibilitiesPosition Title: Key Account ExecutiveDepartment: Commercial Department – Bonded Zone | Reports To: Senior Business Development ManagerJob PurposeTo support business growth and customer relationship management by handling customer inquiries, following up on business opportunities, maintaining CRM discipline, coordinating account activities, and supporting sales reporting in line with the approved department structure.Key Responsibilities<ul><li>Manage customer inquiries and follow up on potential business opportunities.</li><li>Maintain and update all leads, opportunities, meetings, follow-up actions, and customer communications in CRM.</li><li>Coordinate customer meetings, site visits, and account follow-up activities.</li><li>Follow up with customers on submitted quotations, pending decisions, and renewals.</li><li>Support the development of key accounts and identify upselling and cross-selling opportunities.</li><li>Coordinate internally with Commercial, Operations, and Finance to ensure timely response to customer requirements.</li><li>Support account continuity and maintain regular communication with assigned customers.</li><li>Escalate any customer, operational, or coordination issues affecting opportunity progress or account continuity.</li><li>Assist in preparing the Sales Pack and related monthly reporting inputs.</li><li>Ensure full compliance with CRM discipline and reporting requirements.</li></ul>Role Boundaries<ul><li>The role does not include approval of discounts, special rates, or non-standard terms.</li><li>All quotations and contractual matters shall remain under the Commercial function and required approval process.</li><li>The role shall focus on customer follow-up, account coordination, business opportunity support, and CRM management.</li></ul>Expected DeliverablesWeekly<ul><li>Updated pipeline and account follow-up status.</li><li>Key customer meetings and follow-up log.</li><li>Top blockers affecting opportunities or account continuity.</li></ul>Monthly<ul><li>Sales Pack inputs including pipeline movement.</li><li>Won/lost opportunities and reasons.</li><li>Key account updates.</li><li>New opportunities and expected business volume.</li></ul>

Key Account Executive

Dar Al Mubtaker telecommunications and IT Co

Sales Executive Job in RiyadhAt Dar al Mubtaker , we are a leading provider of call center and software solutions, dedicated to helping businesses enhance their customer service and streamline their operations. We pride ourselves on innovation, teamwork, and delivering top-notch results for our clients.Position Overview :We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, ensuring client satisfaction, and driving business growth. You will act as the primary point of contact for clients, fostering long-lasting relationships and identifying opportunities for upselling our services.Key Responsibilities :&middot; Manage and nurture client accounts, ensuring high levels of customer satisfaction.&middot; Develop a deep understanding of our software solutions and call center services to provide tailored support to clients.&middot; Identify opportunities for upselling and cross-selling, contributing to revenue growth.&middot; Demonstrate a willingness to learn about our software solutions and call center services to provide exceptional service.&middot; Collaborate with internal teams to ensure seamless service delivery and client success.&middot; Prepare and present account performance reports and strategic account plans.&middot; Address client inquiries and resolve issues promptly and professionally.Qualifications :&middot; Bachelor&rsquo;s degree in Business, Marketing, or a related field.&middot; 1 year Proven experience in account management, preferably in a call center or software solutions environment.&middot; Proven experience in a client-facing role , a hardworking attitude is essential.&middot; A strong desire to learn and develop within the account management field&middot; Strong communication and interpersonal skills, with the ability to build rapport with clients.&middot; Excellent problem-solving abilities and a proactive approach to client needs.&middot; Ability to work independently and as part of a team.&middot; Ability to tackle challenges with determination and a positive mindsetIf you are passionate about client success and ready to make an impact, we would love to hear from you! Please send your resume to [mmanadily@mssolutions.com.sa] with the subject line &quot;Account Manager Application &ndash; [Your Name].&quot;Pay: ﷼3,000.00 - ﷼4,000.00 per monthWork Location: In person

Sales Executive

Jamjoom Pharma

<div>Job Purpose
Responsible for achieving and exceeding sales targets, enhancing the market share of the company's brands within the assigned area, and leading a team of Key Account Executives. The role is responsible for driving team performance, developing capabilities, managing key customer relationships, and ensuring the effective execution of commercial strategies to achieve business objectives.
Key Responsibilities
Team Leadership &amp; Performance Management<ul><li>
Lead, coach, and develop a team of Key Account Executives to achieve individual and team sales objectives.</li><li>
Monitor team performance through regular field visits, coaching sessions, and performance reviews.</li><li>
Provide ongoing guidance, motivation, and support to ensure high levels of productivity and engagement.</li><li>
Identify development needs and collaborate with management on training and capability-building initiatives.</li><li>
Ensure effective territory coverage and execution of business plans across the assigned area.</li></ul>
Sales &amp; Market Share Achievement<ul><li>
Achieve or exceed assigned sales targets and drive market share growth within the designated area.</li><li>
Develop and implement sales plans and field activities to maximize business opportunities.</li><li>
Monitor sales performance and take corrective actions to address performance gaps.</li></ul>
Key Account Management<ul><li>
Manage strategic key accounts and support the achievement of the company's commercial objectives.</li><li>
Build and maintain long-term relationships with key customers and stakeholders.</li><li>
Ensure accurate documentation and maintenance of key account records and customer databases.</li></ul>
Market Intelligence<ul><li>
Provide timely market insights and customer feedback to Sales and Marketing Management.</li><li>
Monitor competitor activities, market trends, and customer needs to support business planning.</li></ul>
Customer Relationship Management<ul><li>
Establish and maintain strong relationships with key customers to enhance customer satisfaction and loyalty.</li><li>
Proactively resolve customer issues and ensure timely follow-up to maintain service excellence.</li></ul>
Reporting &amp; Performance Monitoring<ul><li>
Prepare weekly and monthly sales, activity, and forecasting reports.</li><li>
Monitor business performance and team KPIs, recommending improvement plans where required.</li><li>
Maintain accurate records and performance metrics for the assigned area.</li></ul>
Resource &amp; Business Management<ul><li>
Ensure the effective utilization of company resources while maintaining compliance with company policies and procedures.</li><li>
Support the direct manager in annual business planning, budgeting, and monitoring expenditures.</li><li>
Submit timely reports on sales performance, promotional activities, competitive intelligence, and business updates.</li></ul>
Leadership<ul><li>
Lead by example by promoting the company's Mission, Vision, and Values.</li><li>
Foster a collaborative, high-performance culture focused on customer excellence and business growth.</li></ul>
Qualifications &amp; Experience<ul><li>
Bachelor's degree in pharmacy or a related field.</li><li>
3&ndash;7 years of pharmaceutical sales experience, including experience managing or leading Key Account Executives or sales teams.</li><li>
Demonstrated track record of consistently achieving sales targets, including strong performance over the last two years.</li><li>
Proven experience in key account management, customer relationship management, and team leadership.</li><li>
Strong coaching, negotiation, business development, and analytical skills.</li><li>
Excellent communication and presentation skills in both English and Arabic.</li><li>
Ability to analyze business performance, develop action plans, and drive continuous improvement.</li></ul></div>

Key Account Supervisor

Alexander Lyons Solutions

<div>
 
 ALS are proudly acting as a retained growth partner for a multinational creative and marketing agency. New markets, new hires, bags of opportunity and with awesome people.!
 
 
 They have some of the best creative, commercial and leadership teams in the market.
 
 
 
 
 
 Their expansion is real.
 
 
 
 
 
 Be part of this.
 
 
 
 
 
 
 
 Job Specifics
 
 
 
 <ul>
 <li>
 Job Title: Senior Account Executive
 </li>
 <li>
 Seniority: Junior/Mid-Level - 2-4 yrs Experience in marketing / digital / creative / communications agency
 </li>
 <li>
 Department: Client Servicing
 </li>
 <li>
 Reporting to: Account Director
 </li>
 <li>
 Location: Riyadh, Saudi Arabia
 </li>
 <li>
 Working Week: Sunday&ndash;Thursday, 9am - 6pm
 </li>
 <li>
 Work Setup: Remote, with 3 days working from Clients HQ - Riyadh
 </li>
 <li>
 Salary - 16,200SAR to 18,400SAR/ month
 </li>
 </ul>
 
 
 
 
 
 
 Job Summary
 
 
 
 
 The group is looking for a Senior Account Executive to join the Client Servicing team and support one of their most important regional accounts.
 
 
 
 
 
 This is not a traditional account management role focused only on client servicing. It is a project management-led position at the core of delivery, where structure, clarity, and operational excellence are just as important as client relationship building.
 
 
 
 
 
 The role requires someone who can take complex briefs across multiple channels, ranging from OOH and digital to internal and corporate communications and translate them into clear, structured, and unambiguous inputs for the creative and production teams.
 
 
 
 
 
 You will act as the operational backbone of the account, ensuring that all work moves seamlessly across disciplines, timelines are respected, and internal teams are always working from well-defined, precise briefs.
 
 
 
 
 
 This is a high-accountability role for someone who is detail-driven, structured in thinking, and comfortable operating in a fast-paced, multi-stakeholder environment.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Build strong, genuine relationships with clients, becoming their go-to partner and trusted advisor.
 </li>
 <li>
 Maintain proactive, clear, and consistent communication so clients always feel supported, informed, and valued.
 </li>
 <li>
 Lead client meetings, presentations, and key check-ins with confidence and professionalism.
 </li>
 <li>
 Coordinate the delivery of work across strategy, digital, creative, and communications, ensuring all outputs are high-quality, on-brand, and aligned with client objectives.
 </li>
 <li>
 Keep projects running smoothly by managing timelines, budgets, and deliverables, and anticipating challenges before they arise.
 </li>
 <li>
 Track performance, analyse results, and provide actionable insights that help clients grow and succeed.
 </li>
 <li>
 Identify opportunities to add value and strengthen partnerships through innovative ideas and solutions.
 </li>
 <li>
 Support the Account Manager/Director in pitches, new business opportunities, and strategic initiatives.
 </li>
 <li>
 Prepare polished reports and maintain organised records for all client work, demonstrating diligence and attention to detail.
 </li>
 <li>
 Demonstrate initiative, adaptability, and a &ldquo;go above and beyond&rdquo; mindset in all aspects of client service and teamwork.
 </li>
 </ul>
 
 
 
 
 
 
 Skills and Requirements
 
 
 
 <ul>
 <li>
 Exceptional communication and interpersonal skills, confident leading client conversations, meetings, and presentations.
 </li>
 <li>
 Experience in project management within agency environments, especially across integrated campaigns
 </li>
 <li>
 Proactive problem-solver who can anticipate client needs, spot challenges early, and keep projects running smoothly.
 </li>
 <li>
 Comfortable coordinating with cross-functional teams (creative, strategy, media, production) to ensure quality and alignment.
 </li>
 <li>
 A partnership mindset, always looking for ways to add value, strengthen relationships, and identify growth opportunities within accounts.
 </li>
 <li>
 
 Native or fluent Arabic, confident in Saudi dialect;
 
 excellent written and verbal communication.
 </li>
 </ul>
 
 
 
 
 
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience within energy, government or B2B sectors
 </li>
 <li>
 Experience working on high-volume or fast-moving accounts where efficiency and accuracy directly impact output quality
 </li>
 <li>
 Strong exposure to workflow management tools and structured delivery systems (e.g. timelines, trackers, job numbers, resource planning)
 </li>
 </ul>
 
 
 
</div>

Senior Account Executive

MASTER-WORKS

<div>Master Works is seeking a highly experienced Cloud Value Realization, Manager to join our team. This strategic, customer-facing role is responsible for ensuring customers maximize the business value of their cloud investments by aligning cloud initiatives with their strategic objectives and delivering measurable business outcomes.
The ideal candidate combines expertise in cloud technologies, business consulting, financial analysis, customer success, and executive engagement. As a trusted advisor, you will work closely with enterprise customers throughout their cloud transformation journey, driving adoption, optimizing cloud investments, and supporting long-term customer success.
Key ResponsibilitiesCustomer Value Strategy<ul><li>
Develop and lead Value Realization Plans aligned with customers' business goals.</li><li>
Define measurable business outcomes and success metrics for cloud initiatives.</li><li>
Establish executive scorecards and KPIs to monitor value delivery.</li><li>
Align cloud transformation initiatives with customers' digital transformation strategies.</li></ul>
Business Value Assessment<ul><li>
Conduct executive workshops to identify business priorities and expected outcomes.</li><li>
Develop business cases, ROI models, and value hypotheses for cloud projects.</li><li>
Quantify financial, operational, and strategic benefits.</li><li>
Identify opportunities to maximize customer value throughout the engagement lifecycle.</li></ul>
Benefits Realization<ul><li>
Monitor the achievement of agreed business outcomes during implementation and managed services.</li><li>
Measure cloud adoption, utilization, operational improvements, productivity gains, and cost optimization.</li><li>
Identify value gaps and recommend corrective actions.</li><li>
Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs).</li></ul>
Cloud Optimization<ul><li>
Analyze cloud consumption and recommend optimization opportunities.</li><li>
Support FinOps initiatives to improve cloud cost efficiency.</li><li>
Drive cloud modernization, automation, AI enablement, and platform optimization initiatives.</li><li>
Promote best practices for cloud governance and operational excellence.</li></ul>
Executive Engagement<ul><li>
Build trusted relationships with executive stakeholders and business sponsors.</li><li>
Present executive dashboards and value realization reports.</li><li>
Communicate business outcomes, ROI, and strategic recommendations.</li><li>
Support executive discussions around future transformation opportunities.</li></ul>
Cross-Functional Collaboration<ul><li>
Partner with Sales, Account Management, Customer Success, Professional Services, Delivery, and Cloud Architecture teams.</li><li>
Ensure customer commitments are translated into measurable business outcomes.</li><li>
Support strategic account planning and business growth initiatives.</li><li>
Mentor internal teams on value-based customer engagement methodologies.</li></ul>
Business Growth<ul><li>
Identify opportunities for service expansion based on demonstrated customer value.</li><li>
Support renewals, upsell, and cross-sell opportunities.</li><li>
Contribute to strategic account planning and value-driven proposals.</li><li>
Assist sales teams in executive presentations and customer engagements.</li></ul> 

Requirements 
 
Required Qualifications<ul><li>
Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, or a related field.</li><li>
10+ years of experience in Cloud Services, Digital Transformation, Enterprise Consulting, Customer Success, Strategic Account Management, or Enterprise Architecture.</li><li>
Proven experience working with enterprise customers and executive stakeholders.</li><li>
Strong understanding of public cloud platforms, including Microsoft Azure, AWS, Google Cloud, IBM Cloud, and Oracle Cloud.</li><li>
Experience with cloud migration, managed services, and professional services engagements.</li><li>
Strong knowledge of cloud financial management (FinOps), ROI analysis, and business value frameworks.</li><li>
Excellent communication, presentation, and stakeholder management skills.</li></ul>
Preferred Certifications<ul><li>
Microsoft Azure Solutions Architect Expert</li><li>
AWS Solutions Architect &ndash; Professional</li><li>
Google Professional Cloud Architect</li><li>
FinOps Certified Practitioner</li><li>
PMP or PRINCE2</li><li>
ITIL Foundation</li><li>
Prosci Change Management</li><li>
Microsoft Fabric, Power Platform, or AI certifications</li></ul>
Key Competencies<ul><li>
Strategic Thinking</li><li>
Executive Stakeholder Management</li><li>
Business Consulting</li><li>
Financial &amp; ROI Analysis</li><li>
Customer Success</li><li>
Cloud Strategy</li><li>
FinOps &amp; Cost Optimization</li><li>
Value Realization</li><li>
Digital Transformation</li><li>
Leadership &amp; Cross-functional Collaboration</li><li>
Excellent Communication and Presentation Skills.</li></ul>
Job Location: HQ</div>

Cloud Value Realization, Manager

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby&rsquo;s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby&rsquo;s brand voice, and ensuring compliance with internal policies and financial regulations.</div> 
<h3 class="jobSectionHeader">
Key Responsibilities</h3> 
<ul>
<li>
Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn.</li>
<li>Resolve customer issues within agreed SLAs.</li>
<li>Move public conversations to Direct Messages whenever account verification is required.</li>
<li>Educate customers about Tabby products, repayments, refunds, disputes, and account management.</li>
<li>Escalate complex cases while maintaining ownership until resolution.</li>
<li>Maintain Tabby&rsquo;s tone of voice and protect the company's public reputation.</li>
<li>Follow verification, security, and compliance procedures.</li>
<li>Document cases accurately using CRM and support tools.</li>
<li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams.</li>
<li>Participate in coaching sessions and continuous improvement initiatives.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Bachelor's degree or equivalent experience.</li>
<li>Excellent written Arabic and English.</li>
<li>Customer service or social media support experience preferred.</li>
<li>Strong written communication and problem-solving skills.</li>
<li>Ability to work rotational shifts, weekends, and public holidays.</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Social Media Specialist

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