account manager

sales consultant

customer service manager

cashier

contract manager

credit manager

On-Hire

<div>
 Our client, a prominent player in the financial services industry, is seeking an experienced Credit Manager to join their finance team. The Credit Manager will be responsible for overseeing the credit management process and ensuring the company's credit policies are effectively implemented and adhered to.
 
 
 In this role, you will assess the creditworthiness of potential clients, manage credit limits, and lead a team dedicated to ensuring optimal cash flow while minimizing bad debt risk. Your expertise in risk assessment and relationship management will be key to maintaining positive client relations while safeguarding the company's financial interests.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the credit assessment team responsible for underwriting all loan applications (consumer and microfinance)
 </li>
 <li>
 Ensure that credit decisions are consistent, well-documented, and aligned with approved credit policies and product programs
 </li>
 <li>
 Develop and maintain standardized evaluation methodologies tailored to customer segments and product types
 </li>
 <li>
 Establish and enforce service level agreements (SLAs) for application turnaround time (TAT) across channels
 </li>
 <li>
 Implement robust quality control processes to detect and reduce errors, fraud, and deviations from policy
 </li>
 <li>
 Drive continuous improvement of underwriting workflows and use of decision-support tools and scoring models
 </li>
 <li>
 Work closely with the Credit Policy and Risk teams to provide feedback on observed credit trends, exceptions, and operational challenges
 </li>
 <li>
 Support testing and implementation of new credit policies, rule adjustments, and system upgrades
 </li>
 <li>
 Build, train, and lead a team of credit analysts, underwriters, and credit reviewers
 </li>
 <li>
 Develop competency frameworks, training plans, and performance KPIs to ensure consistent evaluation standards
 </li>
 <li>
 Foster a culture of accountability, speed, and risk awareness within the team
 </li>
 <li>
 Generate regular reports on application volumes, approval/rejection rates, exception trends, and team productivity
 </li>
 <li>
 Highlight key risk indicators and support root cause analysis of delinquency related to credit decisions
 </li>
 <li>
 Monitor turnaround time (TAT) and enhance efficiency in credit operations through automation and system integration
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 &squf; Bachelor's degree of Commerce, Business Administration, Accounting or equivalent.
 
 
 &squf; 8+ years of experience in credit risk, quality assurance, or related roles, with at least 3 years in a leadership position.
 
 
 &squf; Proven expertise in consumer and microfinance lending operations
 
 
 &squf; Experienced with automated credit decisioning systems or loan origination platforms. Skills:
 
 
 &squf; Strong knowledge of credit policies, underwriting processes, and regulatory requirements.
 
 
 &squf; Proficiency in data analysis, reporting tools, and quality assurance methodologies.
 
 
 &squf; Excellent leadership, problem-solving, and communication skills.
 
 
 &squf; Attention to detail and a strong focus on accuracy and compliance.
 
 
 &squf; Strategic thinking with the ability to align quality assurance practices with business goals.
 
 
 
 Benefits
 
 
 
 Attractive Package
</div>

Credit Manager - Consumer Credit

Al Tamimi & Company

<div>
 
 
 Role:
 
 Credit Controller
 
 
 
 
 
 
 Reporting line:
 
 Credit Manager
 
 
 
 
 
 
 Requirements &amp; Personal Attributes:
 
 
 
 
 
 <ul>
 <li>
 4+ years of experience in Accounts Receivables or Credit Control in a fast-paced environment, handling large volumes.
 </li>
 <li>
 High self-motivation, with a proven ability to take initiative and work independently.
 </li>
 <li>
 Advanced Excel skills and strong problem-solving abilities.
 </li>
 <li>
 Excellent communication, interpersonal skills
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Ability to work effectively under pressure and consistently meet deadlines.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Solid understanding of financial concepts.
 </li>
 <li>
 Persistent, proactive, and target driven.
 </li>
 <li>
 Flexible, with the ability to support after-hours work and commute to client premises if needed.
 </li>
 </ul>
 
 
 
 
 
 Primary Job Purpose:
 
 
 
 
 
 
 The Credit Controller will manage receivables for assigned clients, including Egypt office clients. The role involves overseeing all aspects of credit management, including vendor registration, updating billing instructions, follow up on debt collection, reconciliations, financial reporting, end of year external audit preparation, and ensuring timely payments. The Credit Controller will collaborate closely with lawyers, secretaries, compliance, and the finance team to minimize outstanding receivables and mitigate credit risk while building and maintaining strong customer relationships.
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 Subject to Change based on business needs:
 
 
 
 
 <ul>
 <li>
 Monitor and assess clients&rsquo; current standing, ensuring credit limits and engagement letters are updated in the ERP system (Elite) in compliance with company policies.
 </li>
 <li>
 Proactively manage collections and follow up on overdue payments, escalating when necessary.
 </li>
 <li>
 Resolve client queries promptly and maintain strong relationships to facilitate smooth credit management.
 </li>
 <li>
 Support fee earners and secretaries in collecting fees from clients.
 </li>
 <li>
 Prepare and maintain accurate reports on accounts receivable, overdue debts, credit risk, and ad hoc requests.
 </li>
 <li>
 Negotiate payment plans and settlements with clients when necessary.
 </li>
 <li>
 Assist with cross-department projects and prepare audit letters.
 </li>
 <li>
 Draft vendor registration forms.
 </li>
 <li>
 Contribute to the wider team efforts as and when required.
 </li>
 </ul>
 
 
 
 
 
 Relationships:
 
 
 
 
 
 <ul>
 <li>
 Fee Earners
 </li>
 <li>
 Secretaries
 </li>
 <li>
 Compliance
 </li>
 <li>
 Finance
 </li>
 <li>
 Clients
 </li>
 </ul>
 
 
 
 
 
 Diversity, Equity &amp; Inclusion:
 
 
 
 
 
 
 Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential, and we have an inclusive culture which respects individual differences.
 
 
 We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.
 
 
 Al Tamimi &amp; Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.
 
</div>

Credit Controller - Egypt

Emirates NBD

<div>
 
 Job Responsibilities:
 
 
 -Review credit proposals and prepare credit summaries in coordination with the risk manager.
 
 
 -Monitor the account conduct for each company in the assigned portfolio and coordinate with CCM and BL to regularize past dues/excesses.
 
 
 -Implementation of ENBD Risk rating policies / tools.
 
 
 -Be fully aware of any updates regarding the company&rsquo;s operations and business environment.
 
 
 -Conduct day to day operations and minimize risky transactions on granted facilities.
 
 
 -Review &amp; analyze the prepared cash flow projection &amp; prepare the needed stress scenarios.
 
 
 -Check the accuracy of the counterparty risk rating through reviewing the financial and qualitative data using MRA tool
 
 
 -Ensure that the transactions that require to be approved on case by case are conducted in accordance with the conditions of the approved facilities.
 
 
 -Required years of experience from 3 to 5 in credit risk assessment.
 
 
 
</div>

SME Credit Review Assistant Manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 JOB PURPOSE:
 
 
 
 To manage a portfolio in Commercial Banking Unit, marketing &amp; soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt (excluding Alex and Delta)
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 Functional:
 
 
 <ol>
 <li>
 Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitors practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS:
 
 
 
 
 
 Academic and professional qualifications
 
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 MBA is an advantage
 </li>
 <li>
 Core Credit Course
 </li>
 </ul>
 
 
 
 Experience and other requirements
 
 
 
 <ul>
 <li>
 
 Basic Qualifications:
 
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered
 </li>
 <li>
 Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
 </li>
 <li>
 High quality experience in a credit management position
 </li>
 <li>
 Proven track record of meeting/exceeding revenue target
 </li>
 <li>
 Excellent interpersonal skills, including listening skills/temperament
 </li>
 <li>
 Excellent communication (written and verbal) and negotiation skills
 </li>
 <li>
 Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 <li>
 
 Years of experience:
 
 </li>
 <li>
 ARM: 2-3 years
 </li>
 <li>
 RM: Min 5 years + Credit Course
 </li>
 <li>
 SRM: Min 10 years + Credit Course
 </li>
 </ul>
</div>

Corporate Banking ARM/RM/SRM (Commercial & Public Sector)

Otis Elevator Co.

<div>
 
 At Otis, we move billions of people every day!
 
 
 How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what&rsquo;s next.
 
 
 From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 As a
 
 Collections Manager (H/M)
 
 for our operations in Cairo, you will be responsible for overseeing and optimizing the full Contract to Cash (C2C) cycle.
 
 
 This role will be critical in managing accounts receivable efficiently, reducing credit risks, and improving cash flow, while ensuring a positive experience for both customers and internal stakeholders.
 
 
 
 
 
 
 
 On a typical day you will:
 
 
 
 
 
 
 <ul>
 <li>
 Supervise the entire invoice to Cash process, billing, collections, dispute management, and payment reconciliations.
 </li>
 <li>
 Lead and manage the local collections team, setting clear priorities and objectives.
 </li>
 <li>
 Analyse customer accounts to identify risks, recovery opportunities, and effective collection strategies.
 </li>
 <li>
 To track global KPIs and provide regular reports on collection performance.
 </li>
 <li>
 Conduct OA/Branch Collection Meetings
 </li>
 <li>
 Collaborate with sales, customer service, finance, and legal teams to ensure a comprehensive view of the customer and prompt issue resolution.
 </li>
 <li>
 Drive continuous improvement initiatives, including process optimization and automation of collection tools.
 </li>
 <li>
 Provide feedback to collections agencies identify opportunities for improvements
 </li>
 <li>
 Ensure compliance with internal credit policies and local regulatory requirements.
 </li>
 <li>
 Support the outsource cash app team.
 </li>
 <li>
 Review and track suspended contracts or 3rd party collection agencies.
 </li>
 <li>
 Identify items legible for write off.
 </li>
 </ul>
 
 
 Disputes management
 
 
 <ul>
 <li>
 Track performance and drive dispute resolution of branches
 </li>
 <li>
 Reconciliation of complex customer accounts and join customer meetings
 </li>
 <li>
 Approval of write-offs requests or refunds
 </li>
 <li>
 Credit Approvals of new orders (according to approval metrics)
 </li>
 <li>
 Monitor dispute resolution progress, ensuring timely follow-up and closure.
 </li>
 <li>
 Drive initiatives to resolve the root cause of disputes by coordinating with internal teams (e.g., Sales, Operations, DO.)
 </li>
 </ul>
 
 
 
 
 
 
 What You Will Need to be Successful:
 
 
 
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Finance, Business Administration, Accounting, or related fields.
 </li>
 <li>
 Experience: 5+ years in collections, credit management, or accounts receivable roles, including at least 5 years leading teams.
 </li>
 <li>
 Knowledge:
 </li>
 <li>
 Strong understanding of the Contract to Cash cycle.
 </li>
 <li>
 Proficiency in ERP systems (preferably JDEdwards) and collections management platforms.
 </li>
 <li>
 Familiarity with local laws and practices regarding collections and commercial credit.
 </li>
 <li>
 Languages: Fluent in Arabic and English.
 </li>
 <li>
 Skills:
 </li>
 <li>
 Leadership and team motivation skills.
 </li>
 <li>
 Results-driven and process improvement mindset.
 </li>
 <li>
 Excellent negotiation and communication abilities.
 </li>
 <li>
 Financial analysis and strategic thinking capabilities.
 </li>
 </ul>
 
 
 
 
 
 
 What can we offer you?
 
 
 
 
 
 
 <ul>
 <li>
 The chance to work for an industry leading company and a global brand.
 </li>
 <li>
 A culture that encourages innovation and appreciates our talent is the key to our success.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Growth opportunities in a multinational environment.
 </li>
 <li>
 Continuous training and involvement in digital transformation projects within collections.
 </li>
 </ul>
 
 
</div>

COLLECTIONS MANAGER (H/M) OTIS Cairo

Hilton

<div>
 The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects.
 
 
 
 What will I be doing?
 
 
 
 The Accounts Receivable is contributing and supporting the Accounts Receivable / OTC (Order to Cash department) for the efficient operation of Billing and Collection and all activities related to credit control, billing and collection. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assists the Credit Manager in any other way deemed necessary for the efficient overall operation of the Accounts Receivable / OTC (Order to Cash department).
 </li>
 <li>
 Ensure a smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework.
 </li>
 <li>
 Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
 </li>
 <li>
 Participate in all relevant Finance development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton&rsquo;s job segregation policies.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
 </li>
 <li>
 Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
 </li>
 <li>
 Ability to proactively identify and prevent potential problems
 </li>
 <li>
 Ability to help develop problem solving skills among direct reports and other team members as appropriate
 </li>
 <li>
 Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
 </li>
 <li>
 Detail oriented and organized
 </li>
 <li>
 Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners.
 </li>
 <li>
 Strong communication and negotiation skills (all levels of management and external customers)
 </li>
 <li>
 Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
 
 
 
 </li>
 </ul>
 Additional Preferences:
 
 
 <ul>
 <li>
 University degree in Accounting or Finance
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Finance
</div>

Accounts Receivable

<div>
 
 Responsibilities:
 
 <ul>
 <li>
 Contribute to maximizing Bank&rsquo;s Profitability from the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Loans Volumes in the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Deposits Volumes in the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Off Balance Sheet Volumes in the portfolio under their desk
 </li>
 <li>
 Ensure preparation of Proposals in alignment with internal policies and customer needs.
 </li>
 <li>
 Ensure that team members are well aware of internal &amp; external (CBE) credit procedures and regulation.
 </li>
 <li>
 Assist Head of Desk &amp; SRM in setting KPIs assigned to the team (ARM, CA) based on internal capacities and Banks Management policies and vision.
 </li>
 <li>
 Enhance the marketing skills for ARMs through partially assigning the pre-assigned budget.
 </li>
 <li>
 Ensure submitting portfolio renewals in a timely manner
 </li>
 <li>
 Reviewing Proposals submitted by team before being circulated to SRM / Head of Desk
 </li>
 <li>
 Lead a teamwork for conducting comprehensive market research for Sector &amp; Sub &ndash; Sectors handled by the Desk.
 </li>
 <li>
 Address any deviation of approved package or any risks emerged before conducting the regular annual review.
 </li>
 <li>
 Follow up and monitor operations flow along with their teams.
 </li>
 <li>
 Regular meetings with customers in their desk to obtain their feedback.
 </li>
 <li>
 Provide Solutions that fulfill customer needs.
 </li>
 <li>
 Build trusted relationships with clients in assigned portfolio.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications, Skills, Experience:
 
 <ul>
 <li>
 Minimum of 4 years of experience in Corporate Banking field.
 </li>
 <li>
 Solid experience in corporate credit with specific focus on managing large corporate clients.
 </li>
 <li>
 Solid ability to manage subordinate(s).
 </li>
 <li>
 Strong awareness of Macro Economics.
 </li>
 <li>
 High Marketing Skills.
 </li>
 <li>
 Budgeting &amp; organizing.
 </li>
 <li>
 High interpersonal and communication skills
 </li>
 <li>
 Solid Negotiation skills.
 </li>
 <li>
 High presentation skills.
 </li>
 <li>
 Bachelor's degree in accounting/finance/management/economics
 </li>
 <li>
 Credit course certified.
 </li>
 </ul>
 
 
</div>

Relationship Manager - Corporate & Institutional Banking

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