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assistant pr & marketing manager

account manager

Nozomi Networks

<div>
 
 Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
 
 
 We defend some of the world&rsquo;s largest organizations and critical infrastructure in more than 68 countries and we&rsquo;re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
 
 
 
 As we expand our product portfolio and global presence, our Sales department is hiring an Account Manager. Whether our clients need fast product enhancements, onsite engineering support, or rapid deployment across continents, we deliver. We accelerate digital transformation by providing exceptional network visibility, threat detection and operational insight for OT and IoT environments.
 
 
 &nbsp;
 
 
 
 
 As the Account Manager, you will be entrusted with building and owning strong relationships with partners,&nbsp;prospects&nbsp;and customers in the&nbsp;
 
 
 region whilst evangelizing our value proposition with various stakeholders.&nbsp;Ultimately, you&nbsp;will&nbsp;be responsible for&nbsp;building high growth and repeatable business in your territory.
 
 
 &nbsp;
 
 
 
 
 This is an amazing opportunity for an up and coming sales professional who has a history of taking complete command of their territory and their responsibilities and whom want to make an impact on building the next great company. Leveraging partners to drive growth, you will also work with a Regional Sales Director, Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to open and close your deals.
 
 
 &nbsp;
 
 
 
 
 
 *This role will be covering Africa and the Levant region.&nbsp;
 
 
 
 
 
 We are looking for someone with solid proven experience in Cybersecurity Sales, who has high energy. Someone who is comfortable multitasking from prospecting through the Customer Lifecycle and generates a high volume of transactions on a monthly/quarterly basis. If this sounds like you, read on.
 
 
 &nbsp;
 
 
 
 
 
 In this role, you will:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
 
 
 &nbsp;
 
 </li>
 <li>
 
 Focus on new&nbsp;logo&nbsp;and new business development&nbsp;leveraging&nbsp;your network and qualifying leads for companies across multiple vertical markets in the territory to which you are assigned.
 
 </li>
 <li>
 Deliver successfully on quota targets.
 </li>
 <li>
 Build a strong pipeline of opportunities in your region from both new logo and expansion within the existing customer base.
 </li>
 <li>
 Provide accurate forecasting of quarterly bookings and business plan.
 </li>
 <li>
 Develop relationships with key stakeholders, evangelize value proposition and win renewable business.
 </li>
 <li>
 Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition.
 </li>
 <li>
 Meticulously orchestrate all customer activities and engagements, involving the Channel, Systems Engineering, Product Management, Customer Support, and Finance.
 </li>
 <li>
 Promptly share all customer information with internal teams using our CRM tools (SalesForce)
 </li>
 <li>
 Collaborate with Marketing for events.
 </li>
 <li>
 Secure key reference accounts in relevant verticals.
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 To be successful in this opportunity, you will have:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 2+ years of proven experience within a vendor environment
 
 
 &nbsp;
 
 </li>
 <li>
 
 Hunter-mindset, with the ability to self-prospect and&nbsp;a go-getter&nbsp;personality
 
 </li>
 <li>
 Proven record of consistent, quarterly over-achievement
 </li>
 <li>
 Experience in selling Network Security products, and comfortable working in early-stage growth companies
 </li>
 <li>
 Understanding of selling SaaS in a subscription model with ACV targets
 </li>
 <li>
 Experience working with customers in the
 
 
 
 Africa and the Levant regions
 
 </li>
 <li>
 Direct Sales experience, ideally selling to industrial automation, industrial controls, and/or industrial security customers
 </li>
 <li>
 Knowledge of information security principles
 
 
 
 and networking technologies
 
 </li>
 <li>
 A background in OT/IoT with an industrial focus (Oil &amp; Gas, Utility, Manufacturing, etc.) is a plus
 </li>
 <li>
 Ability to navigate a customer, contacts and their decision-making processes
 </li>
 <li>
 Experience establishing and fostering strong Channel Partner relationships.
 </li>
 <li>
 High integrity and adept at the consultative approach of winning customer trust and selling value.
 </li>
 <li>
 Sales savvy with good communication, presentation, problem solving and persuasion skills
 </li>
 <li>
 Fluent in written and spoken English
 
 and Arabic
 
 </li>
 <li>
 A valid passport is required for travel
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 
 Active Listening &amp; Communication
 
 </li>
 <li>
 Consultative Selling &amp; Needs Discovery
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Emotional Intelligence &amp; Empathy
 </li>
 <li>
 Objection Handling, Influencing &amp; Negotiation
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Prospecting &amp; Lead Generation
 </li>
 <li>
 Sales Process &amp; Pipeline Management
 </li>
 <li>
 Teamwork, Collaboration &amp; Cultural Alignment
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Who we are and what we stand for:
 
 
 
 Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We&rsquo;re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.&nbsp;If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
 
 
 Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
 
 
 
 Our Global Benefits
 
 
 
 All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
 
 <ul>
 <li>
 Health &amp; Wellness
 </li>
 <li>
 Financial
 </li>
 <li>
 Work-Life Balance
 </li>
 <li>
 Unparalleled Flexible Time-Off
 </li>
 </ul>
 
 
 Need to know information
 
 
 
 Successful candidates will be subjected to background verification checks.
 
 
 
 Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.
 
 
 
 
 If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.
 
 
</div>

Account Manager, UAE

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 Join dubizzle as a Sales Account Associate and jumpstart your career! As a recent graduate from a top tier university, you'll closely with experienced sales leaders and identify new business opportunities, nurture customer relationships, and drive sales growth. Gain hands-on experience, hit targets, and be part of dubizzle's exciting journey!"
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, sales, business, or a related field.
 </li>
 <li>
 Strong written and spoken English communication skills.
 </li>
 <li>
 Eager to learn, highly motivated, and committed to achieving targets.
 </li>
 <li>
 Comfortable making calls and reaching out to potential clients (training will be provided).
 </li>
 <li>
 Basic understanding of the real estate market in Egypt is a plus, but not mandatory.
 </li>
 <li>
 Interest in tech, e-commerce, and digital platforms (e.g., Facebook, marketplace tools, PropTech).
 </li>
 <li>
 Strong interpersonal, negotiation, time management, and presentation skills.
 </li>
 <li>
 Curious and proactive in generating leads and building relationships.
 </li>
 <li>
 Positive, flexible, presentable, and a team player.
 </li>
 <li>
 Growth-oriented mindset with a "plug-and-play" attitude &mdash; ready to learn and take on new challenges
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Associate - Property

the Fini Company ES

<div>
 
 At The Fini Company, we are committed to attracting top talent!
 
 
 
 Do you have experience managing international business through distributors and developing markets in dynamic, multicultural environments? Are you motivated by driving commercial growth, making a direct impact on business results, and being part of a fast-growing international company where your leadership truly makes a difference?
 
 
 If this sounds like you&hellip;
 
 we&rsquo;re looking forward to meeting you!
 
 
 
 We are looking for a
 
 Regional Business Manager &ndash; Egypt &amp; North Africa
 
 to join The Fini Company in a high-impact role with strong visibility and direct exposure to senior leadership.
 
 
 You will lead the development of our business across Egypt and selected North African markets, driving growth through distributor management and ensuring strong in-market execution. From shaping market strategies to delivering results, you will play a key role in accelerating our expansion in the region.
 
 
 If you&rsquo;re passionate about building markets, driving performance, and making a real impact in an international environment&hellip; this is your opportunity.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Commercial strategy execution and business development
 </li>
 <li>
 Lead and execute Fini&rsquo;s commercial strategy across Egypt and North Africa through appointed distributors.
 </li>
 <li>
 Drive sales growth, profitability, market share, and distribution expansion in line with business objectives.
 </li>
 <li>
 Identify growth opportunities through market analysis, customer insights, and channel development.
 </li>
 <li>
 Ensure alignment between market activities and global/regional strategic priorities.
 </li>
 <li>
 Market performance and planning
 </li>
 <li>
 Deliver results across key KPIs, including sales, margins, distribution, and execution quality.
 </li>
 <li>
 Develop annual business plans, budgets, and forecasts for each market.
 </li>
 <li>
 Monitor performance, identify risks and opportunities, and define corrective action plans.
 </li>
 <li>
 Provide regular reporting and performance reviews to senior management.
 </li>
 <li>
 Distributor management and execution excellence
 </li>
 <li>
 Manage distributor performance end-to-end, ensuring compliance with agreed objectives and KPIs.
 </li>
 <li>
 Oversee forecasting accuracy, stock levels, and overall supply efficiency in the market.
 </li>
 <li>
 Drive excellence in in-store execution, visibility, and promotional activities.
 </li>
 <li>
 Build strong partnerships with distributors, ensuring alignment, accountability, and continuous improvement.
 </li>
 <li>
 Key account development and market execution
 </li>
 <li>
 Support the development of key accounts and strategic customers in the region.
 </li>
 <li>
 Partner with distributors to strengthen negotiation, execution, and customer relationships.
 </li>
 <li>
 Ensure effective implementation of trade marketing and promotional plans.
 </li>
 <li>
 Monitor competition, pricing, and market dynamics to ensure competitiveness.
 </li>
 <li>
 Stakeholder management and cross-functional coordination
 </li>
 <li>
 Collaborate with internal teams (Marketing, Supply Chain, Finance) to ensure alignment and execution consistency.
 </li>
 <li>
 Provide market intelligence and insights to support strategic decision-making.
 </li>
 <li>
 Act as the key point of contact for the region, ensuring clear communication and coordination.
 </li>
 <li>
 Coaching, capability building, and market intelligence
 </li>
 <li>
 Coach and support distributor teams to enhance capabilities and performance.
 </li>
 <li>
 Monitor market trends, competitor activity, and customer behavior.
 </li>
 <li>
 Drive a culture of accountability, performance orientation, and continuous improvement across the region.
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 
 Education
 
 
 
 <ul>
 <li>
 University degree in Business Administration, Marketing, Economics, or related field.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in FMCG sales.
 </li>
 <li>
 Strong experience in distributor management and multi-market commercial operations.
 </li>
 <li>
 Proven track record in delivering growth, managing key accounts, and driving execution excellence.
 </li>
 <li>
 Strong understanding of the Egyptian market and North African business environment.
 
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 <ul>
 <li>
 Fluent in Arabic and English (mandatory).
 </li>
 <li>
 French is a plus.
 
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Strong commercial and business acumen
 </li>
 <li>
 Results orientation and performance-driven mindset
 </li>
 <li>
 Strategic thinking with strong execution capabilities
 </li>
 <li>
 Leadership and influencing skills
 </li>
 <li>
 Analytical and decision-making skills
 </li>
 <li>
 Stakeholder management and cross-functional collaboration
 </li>
 <li>
 Negotiation and distributor management
 </li>
 <li>
 Proactivity, autonomy, and adaptability in dynamic environments
 </li>
 <li>
 Market awareness and customer orientation
 </li>
 </ul>
</div>

Regional Sales Manager: Egypt, Tunisia, Libya & Algeria

The Coca-Cola Company

<div>
 
 Job Summary
 
 
 
 The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers&rsquo; requirements in a consistent, efficient and reliable manner. The role requires a good level of understanding of overall Customer Services (CS) and CPS processes, with a minimum of 3 years&rsquo; experience in a similar role.
 
 
 This role requires interaction with all internal stakeholders that impact customer supply, it is a key aspect of the overall CS function creating global standards, implementing good governance of existing processes, driving process improvements and maintaining effective management of the operational CS activities. The role also involves the development and execution of an effective customer satisfaction programme that will include customer surveys, VOC activities, etc. on a regular basis.
 
 
 A key part of the role is to work with the CS team to drive improvements in current activities to create efficiencies and drive productivity.
 
 
 This role also includes the direct customer account management for customers that are not managed through the Customer Account Specialist (CAS) role and will in some plants be involved in the back-up of the Product Commercialization role.
 
 
 
 Key Duties/Responsibilities
 
 
 
 Order and Forecast Management: (35%)
 
 
 <ul>
 <li>
 The receipt and management of all customer orders (Concentrate, DPS and Finished Goods), the entry of these into SAP, the follow through on availability issues with internal departments and handover of these to the CAS. Delivery creation will also be required in some aspects of this role. (30%)
 </li>
 <li>
 The entry of customer supplied forecasts into the APO system for subsequent loading into SAP, the verification that the data is as supplied by the customer when entered into the system. (5%)
 </li>
 <li>
 Evaluate ATP &amp; OTIF issues and work with the Supply Management team, Customer Account Specialists and Demand Planners to ensure all issues are resolved and long term corrective actions put in place to reduce repeats.
 
 
 </li>
 </ul>
 Documentation Management: (25%)
 
 
 <ul>
 <li>
 The creation of all customer related documentation to support the shipment, export and import of all customer orders. This involves both manual and system generated documents, and interaction with both internal departments and external bodies to support some customer requirements. (20%)
 </li>
 <li>
 The invoicing of all orders, at time of shipment to support accurate and timely financial and volume reporting. (5%)
 
 
 </li>
 </ul>
 Process improvement and standardisation: (15%)
 
 
 <ul>
 <li>
 Lead process standardization and improvements under CS Operations role. Work with SAP team for any SAP improvements or changes impacting customer data, orders or forecast.
 </li>
 <li>
 Coordinate, lead and support projects that will positively impact CS transactional processes to drive productivity improvement with visible financial and FTE benefits.
 </li>
 <li>
 Develop process improvements based on OE methods and drive continuous improvement.
 </li>
 <li>
 Support the implementation of new supply chains and business models, working to integrate these into normal CPS business.
 
 
 </li>
 </ul>
 Complaint management and customer satisfaction: (15%)
 
 
 <ul>
 <li>
 Log all customer related complaints, queries and OTIF issues into SAP. Track and trend customer concerns / complaints, to facilitate development of corrective actions. Follow-up with internal stakeholders to ensure timely closure out of issues.
 </li>
 <li>
 Coordinate and track customer feedback through surveys, VOC activities, etc. on a regular basis. Compile reports and analyse once data is available. Track and coordinate actions from internal stakeholders.
 </li>
 <li>
 A key requirement in regard to all the responsibilities of this role is the development of a very effective working relationship with the CS Specialists in supporting customer requirements and requests in a timely and effective manner.
 
 
 </li>
 </ul>
 Other activities: (10%)
 
 
 <ul>
 <li>
 Lead and coordinate the CS processes to support Business Continuity Planning and Supply Point Shift execution,
 </li>
 <li>
 MRB coordination within the CS team and development of reports for monthly provision management.
 </li>
 <li>
 This role will also involve direct customer account management for customers not managed by CAS and small transactional customers. Plus the backing up of the Product Commercialisation team in some locations.
 </li>
 <li>
 The role also requires the person to train new team members on the above tasks, as well as developing the relevant training material for CS Shared Services.
 
 
 </li>
 </ul>
 Computer Literacy, Customer Service, Detail-Oriented, Equipment Installations, HVAC Systems, Oral Communications, Refrigeration Systems, Technical Support, Troubleshooting
 
 
 
 Location(s):
 
 
 
 Egypt
 
 
 
 City/Cities
 
 
 
 
 Travel Required:
 
 
 
 00% - 25%
 
 
 
 Relocation Provided:
 
 
 
 No
 
 
 
 Job Posting End Date
 
 
 
 July 30, 2026
 
 
 
 Our Purpose And Growth Culture
 
 
 
 We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what&rsquo;s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors &ndash; curious, empowered, inclusive and agile &ndash; and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
</div>

Customer Accounts Specialist (1 Year Contract)

CRIF Egypt (Dun & Bradstreet)

<div>
 
 
 
 Company:
 
 CRIF Egypt
 
 
 
 CRIF is a global company Established in 1988 in Bologna (Italy), and has an international presence, operating over four continents (Europe, America, Africa, and Asia). CRIF is a market leader in the field of Business Information and corporate credit ratings, which supports financial institutions, corporates, and consumers to build their professional buying, selling, investments, and credit decisions based on updated and enhanced due diligence information.
 
 
 
 
 Job Description:
 
 Business Development Manager &ldquo;Sole Contributor&rdquo;
 
 
 
 
 
 Sales Territory-
 
 
 Egypt
 
 
 
 
 Location:
 
 
 Egypt
 
 
 As a Business Development Manager, you will be responsible for acquiring new business to build a sustainable and growing client portfolio in Egypt Markets to achieve assigned sales targets. The job holder will be permanently stationed in the Egypt office.
 
 
 
 
 Responsibilities:
 
 
 
 
 Engage directly with Banks, Financial Institutions, Government Entities, and corporates to establish and develop relationships with new prospective clients.
 
 
 Achieve the assigned sales targets through new business opportunities and reaching targeted revenues
 
 
 Autonomously run sales activities and plan customer meetings.
 
 
 Maintain and develop relationships with the on-boarded clients while presenting a superior level of customer experience and feedback.
 
 
 
 
 Minimum Qualification and Experience:
 
 
 
 
 Bachelor&rsquo;s Degree
 
 
 3 to 5 years of experience in B2B Sales
 
 
 Proven success records of accomplishment.
 
 
 Excellent communication and presentation skills
 
 
 Must hold work experience in Egypt
 
 
 
 
 Competency Requirement:
 
 
 
 
 Excellent sales and negotiation skills
 
 
 Initiation and innovation spirit, self-driven, and enthusiastic.
 
 
 Excellent communication skills in both Arabic and English Languages.
 
 
 Good planning and organization skills
 
 
 Networking and data building skills
 
</div>

Business Development Manager

Aqarmap Egypt

<div>
 🚀
 
 We're Hiring: Telesales Manager (English Team)
 
 
 
 Are you a passionate sales leader with a proven track record of driving team performance and delivering outstanding results?
 
 
 We're looking for a
 
 Telesales Manager
 
 to lead our
 
 English-speaking telesales team
 
 , drive sales performance, and build a high-performing team in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage the day-to-day performance of the English-speaking telesales team.
 </li>
 <li>
 Monitor KPIs, call quality, sales pipeline, and follow-up activities.
 </li>
 <li>
 Coach, mentor, and develop team members to maximize performance.
 </li>
 <li>
 Track team performance, identify gaps, and implement effective action plans.
 </li>
 <li>
 Ensure CRM accuracy, reporting discipline, and process compliance.
 </li>
 <li>
 Collaborate with Recruitment and Training teams to support team growth and development.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3-5 years of experience in Telesales or Inside Sales.
 </li>
 <li>
 At least 2 years of experience in a managerial role.
 </li>
 <li>
 Proven experience leading an English-speaking telesales team.
 </li>
 <li>
 Excellent command of English (spoken and written).
 </li>
 <li>
 Strong leadership, coaching, and performance management skills.
 </li>
 <li>
 Highly energetic, hands-on, and target-driven.
 </li>
 <li>
 Experience with CRM systems and sales reporting tools is a plus.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 Performance-based bonus.
 </li>
 <li>
 Social &amp; Medical Insurance.
 </li>
 <li>
 Career growth and development opportunities.
 </li>
 <li>
 A dynamic, collaborative, and fast-paced work environment.
 
 
 </li>
 </ul>
 If you're ready to take the next step in your career and make a real impact,
 
 apply now through LinkedIn
 
 
 
 #Hiring #TelesalesManager #SalesManager #InsideSales #Leadership #EnglishJobs #HiringNow #CareerOpportunity
</div>

International B2C Sales Manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Key Accountabilities:
 
 
 
 
 
 
 1.	Assist in improving the efficiency and effectiveness of the workflow.
 
 
 2.	Act as a checker and participate in team evaluation and provide feedback (if required).
 
 
 3.	Participate in reporting RSCA quarter sample.
 
 
 4.	Provide periodical analytical reports according to identified time.
 
 
 5.	Manage and ensure accurate, timely distribution of call data to support efficient task execution and decision-making.
 
 
 6.	Monitor team performance against KPIs, provide coaching, and collect feedback to identify challenges and drive improvements.
 
 
 7.	Support agents in:
 
 
 Tailoring their approach to different customer segments and share best practices for driving activation.
 
 
 Identifying upselling/cross selling opportunities and refining their sales approach.
 
 
 Identifying reactivation opportunities and refining their approach.
 
 
 8.	Track product uptake and share insights to improve team performance.
 
 
 9.	Identify customer feedback trends and escalate insights to direct manager for service improvement.
 
 
 10.	Identify recurring service issues and escalate them for resolution.
 
 
 11.	Collaborate with the internal stakeholders to align customer lifecycle management strategies with business objectives and regulatory requirements.
 
 
 12.	Oversee handling the related UAT testing and review the results to ensure correct implementation.
 
 
 13.	Ensure proper handling &amp; resolving complaints in cooperation with Consumer Rights Protection &ndash; Compliance &amp; Governance &ndash; in accordance with the policies and procedures and identified SLA.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 
 &bull;	Bachelor&rsquo;s degree in Commerce, Business Administration, Accounting or its equivalence.
 
 
 &bull;	4 to 6 years of experience in sales or any related field of work, banking experience is a plus.
 
 
 
 
 
 
</div>

Customer Life Cycle Unit Team Leader

Explore 48+ Account manager in Cairo this August. Find roles across top companies and apply now to boost your career.