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account manager (fulfillment) Jobs in Cairo

account manager (fulfillment)

account manager

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics/fulfillment field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 </li>
 </ul>
</div>

Account Manager (Fulfillment)

Noventiq Egypt

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales Strategy and Planning:
 </li>
 <li>
 Develop, implement, and execute effective sales strategies to achieve and exceed revenue targets for Microsoft products and services.
 </li>
 <li>
 Analyze market trends, customer needs, and competitive landscape to inform sales tactics and campaigns tailored for the Saudi market.
 
 
 </li>
 </ul>
 
 Account Management
 
 
 
 Manage a portfolio of key enterprise and mid-market accounts, ensuring high levels of customer satisfaction and retention.
 
 
 Act as the primary point of contact for clients, building strong, trusted relationships at multiple stakeholder levels.
 
 
 Conduct regular business reviews and strategic planning sessions with clients to understand and align with their IT and business objectives.
 
 
 
 Business Development
 
 
 
 Identify and pursue new business opportunities within both existing accounts and prospective clients.
 
 
 Lead pre-sales activities, including needs assessment, solution presentations, proposals, and negotiations.
 
 
 Proactively cross-sell and upsell Microsoft solutions, leveraging insights into emerging technologies and digital transformation trends.
 
 
 
 Solution Expertise
 
 
 
 Maintain up-to-date expertise in the full suite of Microsoft products and services&mdash;particularly Microsoft 365, Azure, 365, Power Platform, and security solutions.
 
 
 Collaborate with solution architects and technical teams to design and deliver tailored solutions that address customer challenges.
 
 
 
 Collaboration And Teamwork
 
 
 
 Work closely with internal teams including technical experts, customer success managers, and marketing to deliver exceptional client experiences.
 
 
 Coordinate with Microsoft and partner networks to amplify joint value propositions and expand market presence.
 
 
 
 Pipeline Management And Reporting
 
 
 
 Maintain accurate records of sales activities, pipeline status, and forecast data using CRM software (e.g., Dynamics 365 Sales).
 
 
 Prepare and present regular sales reports, progress updates, and recommendations to senior management.
 
 
 
 Compliance And Ethics
 
 
 
 Ensure all sales activities are conducted in line with company policies and Saudi regulatory requirements, including data protection, privacy, and anti-bribery standards.
 
 
 Promote and uphold ethical business practices in all client and partner interactions.
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or higher in Business, Information Technology, Computer Science, or related field.
 </li>
 <li>
 5+ years of direct sales/account management experience in the Saudi Arabian IT sector, preferably with a focus on Microsoft solutions.
 </li>
 <li>
 Demonstrated success in achieving or exceeding sales targets within enterprise and mid-market segments.
 </li>
 <li>
 Strong understanding of Microsoft&rsquo;s product and services portfolio&mdash;including cloud, security, productivity, and business applications.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills in both English and Arabic.
 </li>
 <li>
 In-depth knowledge of Saudi business culture, regulatory environment, and technology adoption trends.
 </li>
 <li>
 Ability to travel within Saudi Arabia as required.
 </li>
 <li>
 Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Solutions Architect, Microsoft 365 Certified, or similar) are a plus.
 
 
 </li>
 </ul>
 
 Desired Skills And Attributes
 
 
 
 <ul>
 <li>
 Strategic thinker with a consultative sales approach and the ability to understand complex business environments.
 </li>
 <li>
 Proven ability to build long-term partnerships with C-level executives, IT leaders, and procurement teams.
 </li>
 <li>
 Self-motivated, results-driven, and able to work independently as well as collaboratively within a team.
 </li>
 <li>
 Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
 </li>
 <li>
 A deep passion for technology and digital transformation, with a commitment to continuous learning and professional development.
 </li>
 <li>
 Flexible and adaptable to a fast-paced, evolving marketplace.
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Achievement of quarterly and annual sales targets for Microsoft products and services.
 </li>
 <li>
 Growth in new customer acquisition and expansion within existing accounts.
 </li>
 <li>
 Customer satisfaction ratings and retention rates.
 </li>
 <li>
 Accuracy of sales pipeline forecasts and reporting.
 </li>
 <li>
 Completion of relevant Microsoft certifications and ongoing product training.
 </li>
 <li>
 Compliance with internal controls and regulatory standards.
 
 
 </li>
 </ul>
 Location: Cairo - NQEGY, Cairo, Cairo, Egypt
</div>

Senior Account Manager

Kantar

<div>
 
 
 
 Kantar is looking for an Account Manager (Quantitative Research) to join our Downtown Mall office in Cairo!
 
 
 
 
 
 
 
 
 About Kantar
 
 
 
 
 
 
 Kantar is the world&rsquo;s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar&rsquo;s 30,000 people based in more than 100 countries help the world&rsquo;s leading organizations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.
 
 
 
 
 
 Our insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers.
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 As an Account Manager, you will be part of our ambitious Quantitative Research team, managing clients across a variety of industries and research domains. As a key interface between the organization and our clients, the role includes client engagement, consultancy, study design and analysis, overseeing presentations and reports as well as managing a small team of Research Executives.
 
 
 
 
 
 This is Cairo-based regional client servicing role where you will be empowered and accountable for successful delivery of client projects.
 
 
 
 
 
 
 What you will be doing:
 
 
 
 
 
 <ul>
 <li>
 Account management &amp; client servicing
 </li>
 <li>
 Business development
 </li>
 <li>
 End-to-end research project design and management
 </li>
 <li>
 Quantitative analysis, insights, tracking, reporting
 </li>
 <li>
 Team &amp; people management
 </li>
 </ul>
 
 
 
 
 
 The skills &amp; experience you&rsquo;ll need:
 
 
 
 
 
 <ul>
 <li>
 University Degree in a relevant field (Economics, Marketing, Psychology, Business Administration, or other)
 </li>
 <li>
 Minimum of 4 years of experience managing and delivering high volume quantitative research studies to a variety of clients
 </li>
 <li>
 Experience with brand equity studies, segmentation, U&amp;As, concept/product testing as well as consumer profiling
 </li>
 <li>
 People management experience
 </li>
 </ul>
 
 
 
 
 
 Why join Kantar?
 
 
 
 
 
 
 We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.
 
 
 
 
 
 And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people are our highest priority, and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we&rsquo;re flexible in our approach to ensure people feel included and accepted.
 
 
 
 
 
 We&rsquo;re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you&rsquo;re not a perfect fit, we&rsquo;d love to receive your application and talk to you about this job or others at Kantar.
 
 
 
 
 
 
 Interested?
 
 
 
 
 
 
 Send us your application including CV today. For questions, you may get in touch with Anne-Lise Bosmans, EMEA TA Specialist (anne-lise.bosmans@kantar.com).
 
</div>

Account Manager, Quantitative Research

Bayut Egypt

<div>
 Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 1 to 3 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #EgyptBayut
</div>

Sales Account Manager- Giza-Nile

LSEG

<div>
 Starting 2024, the LSEG Customer Connect (LCC) team is rapidly growing its Sales and Account Management footprint in Cairo to maintain deep customer relationships to drive revenue retention and growth.
 
 
 We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA &ndash; spanning across various customer segments.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 strategically develop client relationships for a portfolio of 150+ customers
 </li>
 <li>
 retain clients and grow revenue across your book of business
 </li>
 <li>
 keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
 </li>
 <li>
 govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
 </li>
 <li>
 connect client use cases to our solution offering and be your clients go-to person
 </li>
 <li>
 drive product migrations and projects seeking service improvement
 </li>
 <li>
 log your efforts and results to ensure accurate sales &amp; cancel forecasting
 
 
 </li>
 </ul>
 
 What do you need to bring?
 
 
 
 <ul>
 <li>
 fluency in English, Arabic and French to support clients from different regions
 </li>
 <li>
 relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.
 </li>
 <li>
 good understanding of or strong curiosity about the financial services industry
 </li>
 <li>
 ambition &amp; passion for &lsquo;the new&rsquo;
 </li>
 <li>
 a good appetite for success
 </li>
 <li>
 technical competence, self-starter demeanor
 </li>
 <li>
 outstanding communication skills, both verbal and written
 </li>
 <li>
 outgoing personality and thriving in a dynamic, vibrant environment
 </li>
 <li>
 ability to spot customer trends and strategies
 </li>
 <li>
 sense of accountability &amp; timely reaction and the ability to prioritize tasks to improve your impact
 </li>
 <li>
 willingness to go through a dynamic learning path over quite a few months
 </li>
 <li>
 team-spirit and friendly demeanor
 </li>
 <li>
 Our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.
 
 
 </li>
 </ul>
 
 What will you do in your first few months?
 
 
 
 <ul>
 <li>
 organically grow in a bold, fast-paced environment
 </li>
 <li>
 embrace your in-office and online onboarding journey
 </li>
 <li>
 raise your questions, concerns and needs to be responsible for your journey to success
 </li>
 <li>
 meet and bond with your Sales and Account Management team in EMEA and beyond (several hundred potential new colleagues)
 </li>
 <li>
 work with your mentors and your leader towards building your professional AM persona
 </li>
 <li>
 build your internal network and learn to navigate it to get things done
 </li>
 <li>
 develop a general, solid understanding of our Financial &amp; Risk solutions offering and articulate it relevantly towards clients, speaking &lsquo;their language&rsquo;
 </li>
 <li>
 familiarize yourself with our internal tools
 </li>
 <li>
 learn how to position add-ons, products &amp; solutions to generate strong interest in our offering
 </li>
 <li>
 build relations by organizing plenty of virtual client meetings
 </li>
 <li>
 contact all of your customer base and thoughtfully navigate through difficult and easy client conversations
 </li>
 <li>
 build strategies to retain your customers and to meet their needs
 </li>
 <li>
 learn how to be in control of a conversation
 </li>
 <li>
 start building your sales pipeline
 </li>
 <li>
 develop your personal brand, be a well-versed representative of our company to the outside.
 
 
 </li>
 </ul>
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Account Manager with Arabic & French

Sales Account Manager- Sheikh Zayed

Sales Account Manager-New Cairo

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