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account manager cairo

ISS INTERNATIONAL SpA

<div>
 ISS International Spa is looking for a Engineering Coordinator to be based at offices in Cairo, Egypt.
 
 
 The activities will primarily focus on the detailed engineering design of two offshore gas platform in addition to other ongoing projects.
 
 
 Job location is Cairo, Egypt with missions outside Cairo (Egypt and abroad).
 
 
 
 Here Below You Can See All The Details
 
 
 
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 Location: Cairo, Egypt;
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 Expected Starting date: July 2026;
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 Duration: 12 months, liable to extension;
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 Working schedule: 8 hours / day, 5 days/week;
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 Rotation: N/A
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 </ul>
</div>

Engineering Coordinator

VXI Global Solutions

<div>
 
 VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Customer Support and Customer Service skills
 
 
 Customer Satisfaction and Customer Experience skills
 
 
 Phone Etiquette
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to multitask and handle challenging situations
 
 
 Experience in a customer service role is a plus
 
 
 Fluency in English ( B2+ - C1 )
 
 
 Night and overnight shifts
 
 
 
 
 
 Location: Citystars Mall, Nasr city, Cairo
 
</div>

Customer Service Representative

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 
 
 
 Job Description
 
 
 
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 Greet guests warmly and professionally upon arrival, answering any initial inquiries.
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 Schedule and confirm appointments, ensuring accuracy and availability.
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 Provide information about spa services, packages, and promotions.
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 Handle guest requests and inquiries promptly and efficiently.
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 Address any guest concerns or complaints with professionalism and empathy, seeking resolution.
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 Build and maintain strong relationships with guests to foster loyalty.
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 Manage the reception area, ensuring it is clean, organized, and well-stocked.
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 Answer and direct phone calls professionally.
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 Process payments and handle cash transactions accurately.
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 Maintain accurate records of appointments, guest information, and daily transactions.
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 Assist with inventory management of spa products and supplies.
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 Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.
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 Assist therapists with guest check-in and check-out procedures as needed.
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 Promote spa memberships, packages, and special offers.
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 Provide information about spa events and promotions.
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 Assist with the development of marketing materials as needed.
 
 
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 Qualifications
 
 
 
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 High school diploma or equivalent.
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 Prior experience in customer service, hospitality, or a related field preferred.
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 Excellent communication and interpersonal skills.
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 Strong organizational and time-management skills.
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 Ability to work independently and as part of a team.
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 Proficiency in Microsoft Office 1 Suite or similar software.
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 </ul>
</div>

Spa Receptionist

Accenture

<div>
 
 SAP Cutover Associate Manager
 
 
 
 Location:
 
 
 
 Cairo, Egypt
 
 
 
 
 Accenture Technology
 
 
 
 
 Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our clients&rsquo; most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.
 
 
 We are seeking for a new talent to join the Business &amp; Technology Integration team where you will have the opportunity to collaborate on an ERP roadmap implementation project.
 
 
 
 Job Description:
 
 
 
 Accenture is seeking a hands-on
 
 SAP Cutover Manager
 
 to coordinate Business and IT cutover activities for a large-scale SAP transformation program. This role will oversee the end-to-end cutover planning, readiness, execution, and stabilization across
 
 Human Capital Management (HCM)
 
 (SuccessFactors, Concur),
 
 Supply Chain Management (SCM)
 
 (S/4HANA, Ariba, OpenText, MDG), and
 
 Finance (FIN)
 
 (S/4HANA, MDG) workstreams. The SAP Cutover Manager will collaborate closely with Accenture functional and technical teams, client business and IT stakeholders, third-party vendors, the data migration partner, and the BCG PMO to ensure a seamless and well-controlled transition to the new SAP landscape. This program-critical role demands strong initiative, consistent oversight, hands-on delivery management, and a focus on minimizing disruption to business operations during go-live.
 
 
 
 Key Responsibilities:
 
 
 
 
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 Lead the end-to-end cutover strategy, integrated planning, and execution across both Business and IT streams.
 
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 Develop, maintain, and execute a comprehensive cutover plan, encompassing technical system activities, data migration loads, and business operational transitions.
 
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 Coordinate regular cutover planning sessions, readiness reviews, mock cutover rehearsals, and go/no-go meetings with business and IT leadership.
 
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 Ensure all cutover tasks are correctly sequenced, dependencies managed, and critical paths identified and monitored.
 
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 Manage communications during cutover execution, ensuring timely updates, issue escalation, and decision support.
 
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 Track and mitigate cutover-related risks, issues, and dependencies, escalating to program leadership as appropriate.
 
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 Oversee Hypercare handover, stabilization activities, and early life support following go-live.
 
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 Ensure continuity of business operations and minimal disruption throughout the cutover period.
 
 
 
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 Required Qualifications:
 
 
 
 
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 Demonstrated experience managing complex ERP cutovers, including substantial experience with SAP S/4HANA programs.
 
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 Strong understanding of SAP landscapes, integration points, and dependencies across both technical systems and business processes (SuccessFactors, Concur, Ariba, OpenText, MDG).
 
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 Proven track record managing cutover planning across IT infrastructure and business operational activities.
 
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 Practical experience leading mock cutovers, dress rehearsals, go-live execution, and Hypercare transitions.
 
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 Excellent organizational and program management skills, with the ability to manage detailed runbooks, cross-team dependencies, and critical timelines.
 
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 Strong leadership presence and the ability to influence and coordinate across business and technical teams.
 
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 Expertise in cutover governance, risk management, contingency planning, and stakeholder engagement.
 
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 Clear and effective communication skills, including escalation management.
 
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 Proficiency in Microsoft Project, Excel (advanced), Jira, or equivalent planning and tracking tools.
 
 
 
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 Next Steps
 
 
 
 If this sounds like the ideal role, career and company for you, click below to apply.
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
 
 Accenture Middle East:
 
 
 LinkedIn
 
 
 ,
 
 
 Instagram
 
 
 ,
 
 
 Facebook
 
 
 ,
 
 
 Twitter
 
 
 ,
 
 
 YouTube
 
 
 
</div>

SAP Cutover Associate Manager

Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
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 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
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 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
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 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
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 Manage team schedules, including shifts and coverage for peak times and holidays.
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 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
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 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
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 Handle escalated customer issues that require managerial attention.
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 Identify training needs and arrange appropriate training and development programs for team members.
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 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
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 Prepare regular reports on team performance, customer feedback, and key operational metrics.
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 Ensure customer issues are resolved with empathy and professionalism.
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 Regularly review customer feedback to identify areas for service improvement.
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 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
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 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
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 Excellent English language skills both written and verbal.
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 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
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 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
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 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
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 Ability to build a culture of collaboration, accountability, and continuous learning.
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 Ability to drive team engagement and foster a positive work environment.
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 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
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 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
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 Experience in identifying and implementing process optimizations to enhance support efficiency.
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 Experience with virtualization, networking, and troubleshooting.
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 The ability to acquire skills and develop quickly is essential.
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 Willingness to work outside of normal business hours.
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 Previous experience in fast-paced technical support departments.
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 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
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 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

<div>
 
 
 Position:
 
 
 
 
 Senior Automotive Software Engineer (Avelabs LLC Egypt)
 
 
 
 
 Job Description:
 
 
 
 
 Avelabs (an Arrow Company), a leading automotive software engineering services provider, is seeking a skilled and motivated Automotive Software Engineer with expertise in AUTOSAR integration to join our dynamic engineering team. The ideal candidate will have extensive experience in AUTOSAR BSW along with a solid understanding of automotive standards like ISO26262 and ASPICE.
 
 
 
 
 Job Description
 
 
 
 
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 Requirements analysis and embedded software design for the automotive industry.
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 Support and develop complete software architecture.
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 Integrate different AUTOSAR platforms with end customers' applications.
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 Configure embedded basic software components.
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 Develop application software components.
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 Responsible for technical communication with the customers.
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 Provide consultancy and support to customers.
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 Coach other team members and prepare training if needed.
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 Enhance the engineering process for higher efficiency and quality.
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 Propose and work on innovative solutions for the future of automotive technologies.
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 Maintain Avelabs quality standards for project's deliverables.
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 Work in a challenging environment with a real mixed nature of research and development.
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 Set and support together with the team an open and innovative environment.
 
 
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 </ul>
 
 
 Job Requirements
 
 
 
 
 <ul>
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 3+ years of experience in automotive embedded systems.
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 University degree in Computers or Electronics Engineering.
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 Embedded software architecture design experience.
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 AUTOSAR configuration and integration experience.
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 Excellent embedded C programming skills.
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 Deep knowledge of embedded systems and microcontrollers.
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 Knowledge of communication protocols widely used in the automotive industry, e.g., CAN, LIN, FlexRay.
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 Multicore solutions on embedded systems platforms is a plus.
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 Excellent command of English (written and spoken).
 
 
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 </ul>
 
 Location:
 
 
 
 EG-Cairo, Egypt (Maadi Technology Park)
 
 
 
 
 Time Type:
 
 
 
 
 Full time
 
 
 
 
 Job Category:
 
 
 
 
 Engineering Services
</div>

Senior Automotive Software Engineer (Avelabs LLC Egypt)

Schneider Electric

<div>
 
 
 Role Profile:
 
 
 
 As part of our team, you&rsquo;ll contribute to delivering world-class, integrated solutions across multiple geographies. This is your opportunity to:
 
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 Work on high-impact projects that drive sustainability and efficiency.
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 Collaborate within a dynamic, cross-functional, and multicultural environment.
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 Develop your expertise while contributing to meaningful and complex initiatives.
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 Be part of a forward-thinking organization that prioritizes innovation and excellence.
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 We are looking for a Contract Specialist to support our MEA Region from Cairo, Egypt.
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 Play a critical part in securing tenders and managing contracts across commercial, contractual, financial, and tax dimensions&mdash;both during the selling (tendering) and execution (delivery) phases. You will collaborate closely with Legal, Finance, and project teams to ensure effective contract governance and risk management.
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 </ul>
 
 
 
 
 
 Role Responsibilities:
 
 
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 Review and analyze contractual terms to ensure alignment with company standards and risk appetite.
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 Lead and support negotiations with clients, partners, and subcontractors to secure favorable outcomes.
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 Contribute to bid preparation and approval processes, ensuring compliance with corporate governance.
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 Draft and review contractual communications to protect Schneider Electric&rsquo;s rights and obligations.
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 Identify, assess, and mitigate contractual risks while maximizing commercial opportunities.
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 Manage contract changes (scope, schedule, variations) through formal amendments and change orders.
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 Develop and execute claims strategies, including preparation, substantiation, and defense of claims.
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 Promote best practices in contract and claim management across project teams.
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 Provide guidance and coaching to stakeholders, strengthening contract management capabilities.
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 Drive a proactive, strategic approach to contract and risk management across projects.
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 </ul>
 
 
 
 
 
 Role Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Law, Construction, Finance, or Supply Chain Management.
 </li>
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 +5 years of experience in contract management or a related field.
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 Professional certification in contract management is a strong advantage.
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 Fluency in English (written and spoken) is required.
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 Fluency in Arabic (written and spoken) is required.
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 Strong analytical and problem-solving skills with a practical, solution-oriented mindset.
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 Excellent communication and interpersonal skills.
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 Ability to influence stakeholders, challenge ideas constructively, and drive alignment.
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 Confident decision-making, even in situations with ambiguity or incomplete information.
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 High level of ownership, accountability, and attention to detail.
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 </ul>
</div>

Contracts Management Specialist

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