credit operations specialist

FEDERATED BANK

<div><p>Join our operations team as a Deposit Operations Specialist (Bookkeeper), where accuracy and collaboration drive everything we do. In this role, you&rsquo;ll process and balance daily transactions, support ACH and wire activity, and assist customers and staff with deposit-related needs. We&rsquo;re looking for a detail-oriented team player with strong accounting skills and a commitment to keeping our operations running smoothly.</p><p>
This role involves:</p><ul><li>
Balancing the bank daily
</li><li>Opening all types of accounts, issuing stop payments and holds</li><li>
Handling ACH, wires, disputes, and reconciliations
</li><li>Performing regulatory tasks (BSA/AML, CIP, etc.)
</li><li>Communicating with customers and vendors</li></ul><p>
Benefits Include: medical, dental, vision, life, and other insurances, 401k match, clothing credit, paid time off, and more.</p><p>
This is a full-time, non-exempt position. Work schedule is typically M-F with some Saturday morning hours.</p><p>
Your Experience &amp; Strengths:</p><ul><li>
2+ years of bookkeeping, accounting, or banking experience preferred</li><li>
Strong understanding of debits, credits, and account reconciliation</li><li>
Excellent attention to detail and accuracy</li><li>
Confident communicator with strong customer service skills</li><li>
Organized and able to manage multiple deadlines</li><li>
Experience with core banking systems and electronic transaction processing</li><li>
Knowledge of banking regulations, including BSA/AML and ACH rules</li></ul></div>

Deposit Operations Specialist

Weatherford International Oil Field Services

<p><strong>Duties &amp; Responsibilities: </strong></p>
<ul>
 <li>Administer Letter of Credit operations (issuance and amendment of Letters of Credit or other instruments) and understand appropriate fees / commissions for portfolio of LCs issued under different credit facilities</li>
 <li>Maintain credit facility documents (including Letters of Credit, Bank Guarantees etc) and their records, reporting and compliance requirements.</li>
 <li>Recommend language for LCs to mitigate risks and meet credit agreement constraints, underlying contract arrangements and legal considerations.</li>
 <li>Monitor LC portfolio and coordinate activities related to timely cancellation of outstanding Letters of Credit.</li>
 <li>Prepare and analyze monthly and quarterly consolidated Letters of Credit reports and summaries.</li>
 <li>Reconcile and arrange payment and allocation/intercompany billing of banking invoices for LC fees and commissions.</li>
 <li>Perform variance analysis and develop performance reports for Letters of Credit.</li>
 <li>Assist with special projects related to cash management or corporate finance, as required.</li>
 <li>Understand and comply with all safety rules and company policies of Weatherford.</li>
</ul>
<p><strong>Technical Requirements:</strong></p>
<ul>
 <li>IT savvy skill set specifically experience with: GTC platform, SWIFT, Tableau, MS Excel (Advanced in MS Excel including PivotTables, VLOOKUP, XLOOKUP, NDEX/MATCH, Advance Conditional Formatting, Data Tables, Power Pivot etc), Bloomberg and overall comfort with different IT systems.</li>
 <li>Experience with treasury systems and banking online platforms of Deutsche Bank (Autobahn), Wells Fargo (CEO), CITI Bank (CitiDirect), Standard Chartered Bank, Bank of America etc.</li>
</ul>

Treasury Analyst

United States Citigroup

<p>The identified candidate will be given opportunities to showcase skills in the some of the credit operational areas within the Wealth Business that consists of Credit Cards and Security-Based Lending Underwriting, Collections, Data and Analytics. The hiring manager will set clear tasks with tangible outputs and timelines within the 12 month period that is designed to develop talents into high performers on skills, task delivery and leadership.</p>

Mehnaty Analyst Program - Wealth Ops

Skyone Federal Credit Union

<div><p>Join SkyOne Federal Credit Union in Hawthorne, CA, as a Full-Time <b>Operations Support Specialist II</b> and immerse yourself in a vibrant workplace dedicated to innovation and member satisfaction. In this onsite role, you will have the opportunity to directly improve our members' lives through efficient operations and tailored solutions.</p><p>
With a competitive pay range of $27.50 to $34.00 per hour, compensation is commensurate with experience, ensuring your skills and contributions are recognized and rewarded. You'll thrive in a culture that values performance, accountability, integrity, and respect.</p><p>
This position offers an exciting chance to contribute to meaningful financial solutions while working alongside a dynamic team committed to making a difference. If you're ready to elevate your career and thrive in a member-focused environment, don't miss your chance to be part of something exceptional at SkyOne.</p><h3 class="jobSectionHeader"><b>
YOUR DAY AS AN OPERATIONS SUPPORT SPECIALIST II</b></h3><p>
As an Operations Support Specialist II at SkyOne Federal Credit Union, you will play a vital role in supporting our frontline staff and enhancing the member experience. You will be responsible for processing electronic payments, including managing requests related to VISA Debit Card programs, ATM cards, and wire transfers, among other duties. Your expertise in account administration will be essential for fulfilling member requests, such as card orders, lost/stolen processing, and handling fraud and dispute claims.</p><p>
You will also oversee the monitoring and processing of new accounts through our online membership channel and manage special accounts, ensuring compliance and accuracy. Your knowledge of departmental procedures will establish you as a designated Subject Matter Expert, helping to streamline exception processing and various operational functions, ultimately contributing to a seamless experience for our members.</p><h3 class="jobSectionHeader"><b>
REQUIREMENTS FOR THIS OPERATIONS SUPPORT SPECIALIST II JOB</b></h3><p>
To excel as an Operations Support Specialist II, candidates should possess exceptional organizational and multitasking skills, ensuring the smooth processing of electronic payments and member requests. Proficiency in software tools for account management and transaction processing is essential, as you will be handling online membership applications, establishing trust accounts, and managing complex transactions such as wires and ACH payments. Strong attention to detail is crucial when reviewing and posting check files, as well as handling exceptions and fraud investigations. Excellent communication skills will enable you to provide exemplary service to both members and internal staff, while your ability to comply with regulatory requirements ensures the integrity of our operations. Additionally, being a quick learner and adaptable will support effective cross-training across various departmental responsibilities, enhancing your contribution to our mission of delivering tailored financial solutions.</p><p><b>
QUALIFICATIONS</b></p><ul><li>
Minimum three (3) years experience within a financial institution (preferably with operations emphasis).</li><li>
Working knowledge of Visa regulations, chargeback procedures, Fedline, EFT, Check21, ACH Rules and regulations regarding the electronic processing of related member transactions. (preferred).</li><li>
Ability to independently navigate multiple internet resources/interfaces and tools in order to research, compile, and report information as required.</li><li>
Demonstrate sound judgment in decision-making.</li><li>
Ability to communicate effectively with members and fellow employees, both verbally and in writing</li><li>
Excellent computer skills including proficiency in MS Word, Excel, Windows, spreadsheet preparation, and hands-on Internet experience</li><li>
Excellent follow through skills.</li><li>
Must be organized and able to work in a fast paced environment.</li><li>
Must be a self-starter with the ability to prioritize assignments and ability to work independently</li><li>
Excellent attention to detail and accuracy</li><li>
Working ability to use various systems simultaneously.</li></ul><h3 class="jobSectionHeader"><b>
READY TO JOIN OUR TEAM?</b></h3><p>
If you think this job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!</p></div>

Operations Support Specialist II

Anheuser-Busch Employees' Credit Union (ABECU)

<div><div><b>Job Title:</b> Director, Collections and Recovery</div>
<div><b>Reports To</b>: Chief Lending Officer</div>
<div><b>Positions Supervised</b>:</div>
<div><b>FLSA Status:</b> Exempt</div>
<div></div><div><b>Job Summary</b></div>
<div>The Director of Collections and Recovery provides strategic leadership and operational oversight for all credit union collection and recovery activities across all loan types, including auto (new, used, RV, and motorcycle), unsecured, credit card, mortgage, and home equity portfolios. This role ensures the protection of the credit union&rsquo;s assets through effective delinquency management, loss mitigation, and recovery processes. The Director develops policies, procedures, and performance standards to ensure compliance with all applicable federal and state regulations, while cultivating a culture of integrity, diversity, excellence, and ownership within the department. ** This is a Hybrid/St. Louis position**</div>
<div></div><div><b>Job Responsibilities
</b></div><div><i>The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.</i></div>
<div></div><div><i>Strategic Leadership &amp; Management</i></div>
<ul><li>Lead, coach, and develop a high-performing team including the Collections Manager, Bankruptcy Specialist, Recovery Specialist, Loss Mitigation Specialist, and Collections Systems Analyst</li>
<li>Set departmental goals, performance metrics, and strategies aligned with the credit union&rsquo;s mission and risk appetite</li>
<li>Oversee all pre- and post-charge-off activities, ensuring consistent and member-focused collection practices</li>
<li>Collaborate with other departments (Lending, Risk, Accounting, Member Experience) to ensure accurate reporting, effective communication, and coordinated member outreach efforts</li>
<li>Serve as the primary liaison for third-party vendors, collection agencies, and attorneys handling recovery or repossession efforts</li>
</ul>
<div></div><div><i>Collections &amp; Recovery Operations</i></div>
<ul><li>Direct all aspects of loan collections and recovery across all consumer and real estate loan types</li>
<li>Ensure accurate, timely, and fair handling of delinquent accounts, bankruptcies, repossessions, and charged-off loans</li>
<li>Monitor delinquency, charge-off, and recovery performance, recommending strategies to minimize losses and improve efficiency</li>
<li>Oversee the repossession and remarketing process for collateral, ensuring compliance with federal, state, and credit union policy</li>
<li>Manage the recovery of charged-off accounts, including external agency placements and settlements</li>
</ul><div><i>Loss Mitigation</i></div>
<ul><li>Guide the Loss Mitigation Specialist in assisting members experiencing financial hardship, including extensions, deferments, and other relief programs for consumer loans</li>
<li>Ensure member outreach aligns with credit union values, balancing compassion and accountability</li>
</ul>
<div></div><div><i>Compliance &amp; Risk Management</i></div>
<ul><li>Maintain compliance with all relevant regulations, including FDCPA, FCRA, GLBA, UDAAP, ECOA, BSA, SCRA, and NCUA guidance</li>
<li>Ensure all collection and recovery processes adhere to internal policies and applicable legal standards</li>
<li>Oversee recordkeeping, system controls, and audit responses for all collection-related activities</li>
<li>Partner with the Compliance and Legal departments to assess and mitigate risk exposures</li>
<li>Ensure proper handling and documentation of bankruptcies, repossessions, and legal proceedings</li>
</ul>
<div></div><div><i>Data, Systems, and Reporting</i></div>
<ul><li>Oversee the Collections Systems Analyst in optimizing and maintaining collection technology platforms, workflows, and reporting dashboards</li>
<li>Utilize data analytics to track trends, forecast losses, and drive process improvements</li>
<li>Provide regular performance reports to executive leadership, identifying risks, opportunities, and key portfolio indicators</li>
</ul>
<div></div><div><b>Required Qualifications
</b></div><div><i>An equivalent combination of education, training, and experience will be considered.
</i></div><ul><li>High school diploma or equivalent</li>
<li>7+ years of experience in collections, loss mitigation, or recovery management within a financial institution</li>
<li>3+ years in a leadership role</li>
</ul>
<div></div><div><b>Preferred Qualifications
</b></div>
<div></div><ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, or a related field required</li>
<li>10+ years of experience in collections, loss mitigation, or recovery management within a financial institution</li>
<li>5+ years in a leadership role</li>
</ul>
<div></div><div><b>Knowledge, Skills, and Abilities (KSAs)</b></div>
<div><i>A representation of the knowledge, skills, and abilities necessary to perform this job competently.
</i></div><ul><li>Proven success managing diverse teams and multi-portfolio collections (consumer, mortgage, credit card, and real estate)</li>
<li>Deep knowledge of collection laws, consumer lending regulations, and recovery processes</li>
<li>Strong leadership, coaching, and communication skills</li>
<li>Analytical and data-driven mindset with proficiency in collection and core system reporting tools</li>
<li>Demonstrated ability to develop and implement strategic plans and process improvements</li>
<li>High ethical standards and commitment to maintaining confidentiality and fairness in all decisions</li>
</ul>
<div></div><div><b>Work Environment
</b></div><div><i>Environmental or atmospheric conditions commonly associated with the performance of this job&rsquo;s functions.</i></div>
<div></div><ul><li>Hybrid work environment (combination of remote &amp; onsite); requires regular use of online tools, systems, and collaboration platforms</li>
<li>General office setting when working onsite</li>
</ul>
<div></div><div><b>Physical Abilities
</b></div><div><i>The physical demands described below are representative of those that must be met by an employee to successfully perform this job&rsquo;s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</i></div>
<div></div><ul><li>Ability to work at a computer in a stationary position for up to 8 hours per day</li>
<li>Ability to occasionally carry light materials (e.g., laptop, presentation materials)</li>
</ul>
<div></div><div>Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.</div></div>

Director, Collections and Recovery

Foxen

<div><div><b>Role Overview</b></div><div></div><div><br>
We are seeking a Credit Reporting Coordinator to help us administer our company&rsquo;s rent reporting and credit building product, Rentistry. In this role, you will be working at the heart of Rentistry&rsquo;s operations. You will be instrumental in the submission of rental payment data extraction to the Credit Bureaus. Additionally, you will facilitate other core rent reporting functions, such as credit reporting error resolution and resolving resident related issues. A successful Coordinator is highly organized and detail-oriented, in order to support various business functions through diverse tasks. With a focus on continuous improvement, you'll identify inefficiencies and cross-collaborate to enhance processes.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li><b>
Operational Execution &amp; Data Management</b></li><li>
Processing and Data Entry: Handle specialized data flows, such as resident payment data, accurately and timely within specific systems (e.g., TSB).</li><li>
System Administration: Support the onboarding and approval of new clients through specialized external bodies (3 Credit Bureaus).</li><li>
Reporting: Produce and oversee program reporting for external clients or partners.</li><li><b>
Issue Resolution &amp; Compliance</b></li><li>
Error Management: Managing and resolving specialized compliance or data errors, such as handling the Credit Reporting Error Resolution process (e.g., E-Oscar).</li><li>
Problem Solving: Strive to resolve client and resident-related issues specific to the program.</li><li>
Compliance &amp; Audit Support: Ensure all processes adhere to regulatory and internal guidelines specific to the industry (e.g., FCRA).</li><li>
 <b>Process Improvement &amp; Development</b></li><li>
Process Implementation: Assist with the implementation of new processes and procedures to support the program's growth or efficiency.</li><li>
Continuous Improvement: Identify opportunities to improve customer experience and overall operational flow.</li><li>
Administrative Support: Complete all other operational and administrative tasks necessary to keep the specialized program running smoothly.</li></ul><h3 class="jobSectionHeader"><b>
What You Bring:</b></h3><ul><li>
2 years of experience as an operations specialist or in a similar role</li><li>
Ability to analyze and improve operational processes</li><li>
Strong organizational skills</li><li>
Strong problem-solving and time management skills</li><li>
Detail-oriented</li></ul><div>
What We Offer:</div><div></div><div><br>
As a Credit Reporting Coordinator, you will receive a competitive annual salary, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, dental, vision, short-term disability, long-term disability, HSA accounts with company match, company paid and voluntary life and AD&amp;D insurance, FSA-Dependent Care Accounts, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time remote position reporting to the companies Senior Director of Customer Operations .</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Credit Reporting Coordinator

PayTech Group

<div>
 <strong>
  Job Role:
 </strong>
 Corporate and SME Card Product Specialist
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Riyadh, KSA
 <br/>
 <br/>
 <strong>
  Term:
 </strong>
 12 months
 <br/>
 <br/>
 <strong>
  Relevant experience:
 </strong>
 10+ years of experience in credit card product management.
 <br/>
 <br/>
 <strong>
  Mandatory requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong understanding of the corporate credit card market, financial products, and regulatory environment in the Middle East.
  </li>
  <li>
   Arabic is mandatory.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PURPOSE OF JOB
  <br/>
  <br/>
 </strong>
 The Corporate and SME Credit Card Product Manager will be responsible for managing and scaling our Corporate and SME credit card programs, developing, and implementing strategies to grow the portfolio, and ensuring the profitability and sustainability of the business.
 <br/>
 <br/>
 <strong>
  TASKS
  <br/>
  <br/>
 </strong>
 <strong>
  Core Responsibilities And Accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Product Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement product strategies and initiatives to meet the needs of Corporate and SME clients.
  </li>
  <li>
   Design innovative credit card products and features tailored to the Corporate and SME segment.
  </li>
  <li>
   Collaborate with cross-functional teams including marketing, sales, and operations to launch and promote new products.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Portfolio Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor and analyse the performance of the Corporate and SME credit card portfolio, including profitability, utilization, and customer satisfaction.
  </li>
  <li>
   Identify trends, opportunities, and risks within the portfolio and develop strategies to address them.
  </li>
  <li>
   Optimize pricing, fees, and rewards to maximize revenue and customer retention.
  </li>
  <li>
   Scaling the Business:
  </li>
  <li>
   Develop and execute growth strategies to expand the Corporate and SME credit card business.
  </li>
  <li>
   Identify and pursue new market opportunities and partnerships to increase market share.
  </li>
  <li>
   Implement marketing and promotional campaigns to attract new Corporate and SME clients and increase card usage.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Risk Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor and manage credit risk, fraud risk, and compliance with regulatory requirements.
  </li>
  <li>
   Develop and implement risk mitigation strategies and controls to protect the business and customers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build and maintain relationships with internal and external stakeholders, including Corporate and SME clients, partners, and regulatory authorities.
  </li>
  <li>
   Collaborate with sales teams to train and support them in promoting and selling Corporate and SME credit card products.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree in business, Finance, or related field; MBA or relevant professional qualification is a plus.
  </li>
  <li>
   Minimum of 10+ years of experience in credit card product management, preferably in the Corporate and SME segment.
  </li>
  <li>
   Excellent analytical, strategic planning, and problem-solving skills.
  </li>
  <li>
   Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  </li>
  <li>
   Excellent communication, presentation, and interpersonal skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Mandatory Skills**
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Arabic is mandatory
  </li>
  <li>
   Strong understanding of the corporate credit card market, financial products, and regulatory environment in the Middle East.
   <br/>
  </li>
 </ul>
</div>


Corporate and SME Card Product Specialist

Search 10000+ Credit operations specialist jobs near you this October. New roles added regularly across leading industries. Apply today.