accounts manager

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crm manager

Aspire92

Job Description:We are seeking a skilled and detail-oriented CRM Specialist to support our marketing and sales teams by building, customizing, and optimizing our platform. The ideal candidate will have a strong understanding of CRM application, workflows, and integrations, as well as experience with dashboard and report creation within the CRM.Key Responsibilities &amp; Duties:<ul><li>Manage the company&rsquo;s CRM platform</li><li>Develop and manage dashboards and reports</li><li>Ensure all customer data is accurately recorded and kept up-to-date in the CRM system</li><li>Train other staff members on the use of the CRM system</li><li>Conduct regular audits of the CRM system to ensure data integrity</li><li>Analyze customer interactions and data within the CRM system to provide feedback and</li><li>recommendations for improving customer service and sales strategies</li><li>Identify and resolve CRM system issues</li></ul><ul><li>Optimize and customize existing assets including landing pages, emails, and forms</li><li>Build and maintain automation workflows, lists, and lead scoring models</li><li>Work with internal and external teams to maintain application integrations</li><li>Troubleshoot technical issues and ensure platform performance and reliability</li><li>Stay up to date with features, best practices, and industry trendsRequirements &amp; Qualifications:</li></ul><ul><li>2+ years of experience working with CRM</li><li>Experience building custom modules, email templates, and dashboards in CRM</li><li>Knowledge of workflows, lead nurturing, and marketing automation</li><li>Familiarity with APIs and integrating with external systems</li><li>Strong attention to detail and ability to manage multiple projects simultaneously</li><li>Background in digital marketing or user experience</li></ul>Skills:<ul><li>Proven ability to manage multiple tasks and meet deadlines</li><li>Strong attention to detail and organizational skills</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timeWork Location: Remote

Customer Operations Specialist

Al-Muqeet Human Resources

About the Job:We are seeking a CRM &amp; Marketing Automation Specialist to manage and optimize our company&rsquo;s marketing and client relationship workflows using platforms such as HubSpot and GoHighLevel.The ideal candidate will be tech-savvy, analytical, and passionate about using automation to drive marketing efficiency, enhance lead conversion, and improve customer engagement.Key Responsibilities:<ul><li>Manage, configure, and optimize HubSpot and GoHighLevel CRMs.</li><li>Build and maintain marketing automation workflows, email sequences, and pipelines.</li><li>Develop lead capture, nurturing, and follow-up systems to support sales teams.</li><li>Create and monitor campaign analytics dashboards for performance reporting.</li><li>Ensure proper data segmentation, tagging, and CRM hygiene.</li><li>Integrate CRM with other digital platforms (e.g., Google Ads, Facebook, LinkedIn).</li><li>Collaborate with marketing and sales teams to improve conversion funnels.</li><li>Troubleshoot CRM issues and maintain system documentation.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Marketing, Business, Computer Science, or related field.</li><li>Experience: 1&ndash;3 years of experience with HubSpot, GoHighLevel, or other CRM/marketing automation tools.</li><li>Technical Skills:</li><li>Strong command over workflow automation, email marketing, and CRM setup.</li><li>Familiarity with Zapier, API integrations, and lead management tools.</li><li>Understanding of marketing funnels, campaign tracking, and analytics.</li><li>Soft Skills:</li><li>Excellent communication and teamwork skills.</li><li>Attention to detail with strong organizational ability.</li><li>Self-driven and eager to learn new MarTech tools.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

CRM & Marketing Automation Specialist

EXA Capital, Inc

Job Title: CRM Analyst (Sales &amp; Marketing) Position Type: Full-time, Permanent Location: Karachi, Pakistan Working Arrangements: Hybrid Working Hours: 11AM - 08PMAbout EXA EXA Software SMC Pakistan is a wholly owned subsidiary of EXA Capital, headquartered in the U.S. We Acquire, Build, and Grow enterprise software companies. Our mission is to drive transformation within our companies and create long-term value for our investors, partners, and employees. We build great businesses for life, providing a permanent home to our Founders&rsquo; legacy, employees, and customers.About the Role The role calls for a strategic CRM &amp; Email Marketing Specialist to manage email marketing campaigns, drive targeted outreach, manage CRM platform workflows, provide sales pipeline support and generate actionable reporting to inform decision-making across the business. This role is a cross-functional position that sits at the intersection of marketing, sales, and data.KEY RESPONSIBILITIESEmail Marketing &amp; Campaign Execution- Design, build, and execute email marketing campaigns for both inbound and outbound strategies- Segment audiences and personalize communications based on behavior, personas, and lifecycle stages- A/B test subject lines, templates, send times, and CTAs to optimize performance.- Ensure compliance with email marketing policies (e.g., spam filters, bounce rate &amp; domain reputation)CRM Management &amp; Sales Platform Support- Own the end-to-end management of the CRM stack (e.g., HubSpot, Apollo, Mailchimp, etc)- Ensure proper CRM hygiene, segmentation, and workflows &amp; automation management.- Maintain the sales pipeline with attributed properties, activity and lifecycle stages for leads and customers.- Support the sales team with optimized lead routing, scoring, and enrichment processes.- Track lead progression and conversion velocity through the prospecting stages, measure agent activity, and evaluate sales force efficiency.Data Reporting &amp; Analytics- Develop and maintain dashboards to visualize sales activity, lead health, and conversion rates for accurate reporting.- Analyze campaign performance metrics and provide recommendations for improvement- Report on sales team efficiency, activity KPIs, and pipeline trends- Deliver monthly and quarterly performance summaries to senior leadershipQUALIFICATIONS &amp; EXPERIENCE- Bachelor&rsquo;s degree in marketing, Business, Data Analytics, or a related field- 3+ years of experience in email marketing, CRM management and sales support.- Proficiency with platforms such as HubSpot, Salesforce, Mailchimp, or similar tools- Strong understanding of sales funnels, lead qualification, and marketing automation- Data-savvy with experience in building dashboards using CRMs &amp; analytical tools- Excellent communication skills, knack for branding and attention to detail.- Ability to work cross-functionally in a fast-paced environmentPreferred Skills (Bonus)- Knowledge of HTML/CSS for email design template editing- Experience with CRM implementation and third-party integrations- Familiarity with campaign attribution modeling and multi-channel traffic trackingWhat Success Looks Like in This Role- Email campaigns are timely executed, professionally designed, engaging, and optimized for conversions- Click-Through-Rates and Call-to-Action interactions are improved over time.- Lead conversion time and engagement-per-lead is improved over time- CRM is clean, organized, and fully supports both marketing and sales workflows- Business stakeholders receive clear, actionable insights regularly- The sales team is provided with the support needed for accuracy in sales activity and its correspondingJob Type: Full-timeWork Location: In person

CRM Analyst (Sales & Marketing)

Job Title: HubSpot Certified Professional Position Type: Full-time, Permanent Location: Karachi, Pakistan Working Arrangements: Hybrid Working Hours: 11AM - 08PMAbout EXA EXA Software SMC Pakistan is a wholly owned subsidiary of EXA Capital, headquartered in the U.S. We Acquire, Build, and Grow enterprise software companies. Our mission is to drive transformation within our companies and create long-term value for our investors, partners, and employees. We build great businesses for life, providing a permanent home to our Founders&rsquo; legacy, employees, and customers.About the Role The role calls for a strategic HubSpot Certified Professional to manage email marketing campaigns, drive targeted outreach, manage CRM platform workflows, provide sales pipeline support and generate actionable reporting to inform decision-making across the business. This role is a cross-functional position that sits at the intersection of marketing, sales, and data.KEY RESPONSIBILITIESEmail Marketing &amp; Campaign Execution- Design, build, and execute email marketing campaigns for both inbound and outbound strategies- Segment audiences and personalize communications based on behavior, personas, and lifecycle stages- A/B test subject lines, templates, send times, and CTAs to optimize performance.- Ensure compliance with email marketing policies (e.g., spam filters, bounce rate &amp; domain reputation)CRM Management &amp; Sales Platform Support- Own the end-to-end management of the CRM stack (e.g., HubSpot, Apollo, Mailchimp, etc)- Ensure proper CRM hygiene, segmentation, and workflows &amp; automation management.- Maintain the sales pipeline with attributed properties, activity and lifecycle stages for leads and customers.- Support the sales team with optimized lead routing, scoring, and enrichment processes.- Track lead progression and conversion velocity through the prospecting stages, measure agent activity, and evaluate sales force efficiency.Data Reporting &amp; Analytics- Develop and maintain dashboards to visualize sales activity, lead health, and conversion rates for accurate reporting.- Analyze campaign performance metrics and provide recommendations for improvement- Report on sales team efficiency, activity KPIs, and pipeline trends- Deliver monthly and quarterly performance summaries to senior leadershipQUALIFICATIONS &amp; EXPERIENCE- Bachelor&rsquo;s degree in marketing, Business, Data Analytics, or a related field- 3+ years of experience in email marketing, CRM management and sales support.- Proficiency with platforms such as HubSpot, Salesforce, Mailchimp, or similar tools- Strong understanding of sales funnels, lead qualification, and marketing automation- Data-savvy with experience in building dashboards using CRMs &amp; analytical tools- Excellent communication skills, knack for branding and attention to detail.- Ability to work cross-functionally in a fast-paced environmentPreferred Skills (Bonus)- Knowledge of HTML/CSS for email design template editing- Experience with CRM implementation and third-party integrations- Familiarity with campaign attribution modeling and multi-channel traffic trackingWhat Success Looks Like in This Role- Email campaigns are timely executed, professionally designed, engaging, and optimized for conversions- Click-Through-Rates and Call-to-Action interactions are improved over time.- Lead conversion time and engagement-per-lead is improved over time- CRM is clean, organized, and fully supports both marketing and sales workflows- Business stakeholders receive clear, actionable insights regularly- The sales team is provided with the support needed for accuracy in sales activity and its correspondingJob Type: Full-timeWork Location: In person

HubSpot Certified Professional

AIMVIZ

AIMVIZ (Pvt) Ltd is a technology-driven company specializing in AI automation, intelligent lead generation, and workflow optimization.Key Responsibilities:<ul><li>Design and implement AI-driven lead generation workflows using modern tools.</li><li>Automate data scraping, enrichment, and lead scoring across multiple platforms.</li><li>Utilize Apify, Clay, Phantombuster, Zapier/Make, GPT automations, and Twilio for lead acquisition and outreach.</li><li>Manage and update CRM systems such as Odoo, HubSpot, or Pipedrive.</li><li>Execute outbound campaigns (AI emails, SMS, calls) with precise targeting.</li><li>Analyse performance metrics (lead quality, conversion rates, cost per verified lead).</li><li>Collaborate with the marketing and sales teams to refine outreach and funnel strategies.</li></ul>Requirements:<ul><li>1-2 years of experience in AI-assisted or automated lead generation.</li><li>Proficiency with AI and automation tools (Apify, Clay, Phantombuster, Zapier/Make, GPT, Twilio).</li><li>Strong understanding of data scraping, filtering, and enrichment (Google Maps, LinkedIn, directories, etc.).</li><li>Familiarity with lead scoring, CRM management, and outreach automation.</li><li>Working knowledge of B2B sales funnels and outbound lead generation psychology.</li><li>Bonus: Prompt engineering and basic scripting in Python or Node.js.</li></ul>Location: Gulshan-e-Iqbal , block 6 Job Shift Timings: Morning | Night Salary: 90K - 150KJob Type: Full-timePay: Rs90,000.00 - Rs150,000.00 per monthWork Location: In person

Lead Generation Specialist

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
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Senior Business Analyst - CRM

Hr Plug-In Consultancy

Reporting :Manager Software DeveloperQualification:Bachelor&rsquo;s degree in Business, Marketing, Computer Science, or related field.Experience 2 to 4 yearsExpertise Software solution sales (ERP, CRM, or business applications)Job Summary:We are seeking a confident and result-oriented Business Development Executive with strong communication and negotiation skills. The primary responsibility is to take warm leads generated through telesales campaigns, engage prospects, present business applications, and close deals. The role requires someone who can build trust with corporate clients and effectively represent our IT solutions.Responsibilities:Engage with leads generated by telesales campaigns and nurture them through the sales cycle.<ul><li>Conduct detailed discussions, product presentations, and solution demos with potential customers.</li><li>Understand client requirements, propose tailored solutions, and prepare quotations/proposals.</li><li>Negotiate terms, finalize contracts, and ensure successful deal closures.</li><li>Act as the bridge between telesales (lead generation) and the technical/delivery teams.</li><li>Maintain a strong follow-up mechanism to maximize lead-to-deal conversion rates.</li><li>Build and sustain long-term relationships with clients to encourage repeat business.</li><li>Maintain accurate records of client communications and sales pipeline in CRM.</li></ul>Required Qualifications:Bachelor&rsquo;s degree in Business, Marketing, Computer Science, or related field.<ul><li>2&ndash;4 years of experience in IT sales, account management, or business development.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong relationship-building ability, especially with corporate clients.</li><li>Confidence in handling solution-based discussions and closing deals.</li><li>Ability to work independently and meet sales targets.</li></ul>Preferred Skills:Prior experience in software solution sales (ERP, CRM, or business applications).<ul><li>Exposure to corporate procurement and decision-making processes.</li><li>Comfortable with using CRM tools for pipeline management.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs130,000.00 per monthWork Location: In person

IT Business Development Executive

Explore 773+ Crm manager in Karachi this November. Find roles across top companies and apply now to boost your career.