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crm product owner

Arrow Electronics

<div>
 
 Position
 
 
 
 CRM Product Owner
 
 
 
 Job Description
 
 
 
 At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today&rsquo;s digital world. Join us and be part of a company that is driving change across industries&mdash;from commercial to cloud and everywhere in between.
 
 
 As part of our company&acute;s growth,
 
 ARROW Morocco
 
 is strengthening its teams and is looking for a
 
 CRM Product Owner.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Define and manage the CRM product roadmap, aligning it with business goals, commercial strategy, and user needs.
 </li>
 <li>
 Serve as the primary liaison between business stakeholders, end users, and technical delivery teams, translating high-level requirements into user stories and actionable features.
 </li>
 <li>
 Own the product backlog; prioritize features and enhancements based on business value, technical feasibility, and impact.
 </li>
 <li>
 Lead and participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) and ensure clear acceptance criteria for each deliverable.
 </li>
 <li>
 Collaborate with Sales, Marketing, Customer Service, and IT to gather feedback, analyze pain points, and drive continuous CRM improvements.
 </li>
 <li>
 Maintain awareness of Salesforce platform capabilities, upcoming releases, and industry best practices.
 </li>
 <li>
 Ensure data integrity, compliance, and security standards are upheld within the CRM ecosystem.
 </li>
 <li>
 Monitor and report on CRM adoption, KPIs, and business outcomes.
 </li>
 <li>
 Champion user training, change management, and communication to ensure successful rollout and adoption of features.
 
 
 </li>
 </ul>
 
 What is in it For You?
 
 
 
 <ul>
 <li>
 Full Permanent contract,
 </li>
 <li>
 Social advantage: CNSS, CIMR, Health insurance.
 </li>
 <li>
 Very good working atmosphere in a team of passionate collaborators.
 </li>
 <li>
 Work culture where you can make an impact.
 </li>
 <li>
 Dynamic environment with a friendly work atmosphere.
 </li>
 <li>
 Interesting career development opportunities in a quickly growing environment.
 
 
 </li>
 </ul>
 Working within an international organization, recognized worldwide in its sector.
 
 
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Information Technology
</div>

CRM Product Owner

Dish'd

<div>
 
 SALARY: 700 USD per month + Bonus
 
 
 HOURS: 37.5 hours per week,
 
 
 5 day working week
 
 
 12:00pm to 8:00pm (30 min break) &ndash; UK time
 
 
 LOCATION: Hybrid &ndash; split between Cairo office and home
 
 
 
 
 
 Dish&rsquo;d &ndash; delivering restaurant quality virtual brands
 
 
 We are an exciting start up and the UK&rsquo;s fastest growing franchisor of virtual brands.
 
 
 We partner with Halal food operators to use their kitchen capacity to increase their
 
 
 sales and profitability by selling our brands on delivery platforms within their area.
 
 
 
 
 
 To support our rapid expansion, we are looking for Sales Development
 
 
 Representatives to join our Egypt team. You will be responsible for driving business
 
 
 growth by recruiting food operators to become Dish&rsquo;d franchise partners.
 
 
 Our Egypt based team has grown rapidly over the last 12 months. There is lots of
 
 
 opportunity to progress into sales, marketing or operations roles.
 
 
 
 
 
 What will you do?
 
 <ul>
 <li>
 Cold call food businesses (restaurant and take aways).
 </li>
 <li>
 Obtain contact details for the owner of the business.
 </li>
 <li>
 Make repeated calls until you can speak to the business owner.
 </li>
 <li>
 Provide an overview of the Dish&rsquo;d offering to the owner. Explain how it can benefit
 </li>
 <li>
 their business and quickly generate interest.
 </li>
 <li>
 Arrange a telephone meeting for the business owner to have a more in depth
 </li>
 <li>
 discussion with a member of the UK sales team.
 </li>
 <li>
 Use our CRM system to effectively manage your pipeline, make calls and give
 </li>
 <li>
 visibility to the wider team of your progress.
 </li>
 <li>
 Identify and prospect leads within target locations.
 </li>
 <li>
 Collaborate closely with the UK sales team.
 </li>
 <li>
 Provide administrative support.
 </li>
 </ul>
 
 
 
 
 Experience &amp; Skills required:
 
 <ul>
 <li>
 Strong English language skills &ndash; written and spoken. Fluent or Professional.
 </li>
 <li>
 Sales experience
 </li>
 <li>
 Drive and energy required to progress the sales cycle
 </li>
 <li>
 Resilience that is required for cold calling
 </li>
 <li>
 Ability to work independently and efficiently always adhering to agreed
 </li>
 <li>
 processes.
 </li>
 <li>
 Strong attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Technical requirements
 
 
 
 The salary offered factors in the cost of the technical requirements.
 
 
 Own PC (not to be shared)
 
 
 Reliable and strong Internet connection 24/7 (whilst home based)
 
 
 Software: Microsoft Office
 
 
 Ability to access Gmail, Dropbox, Hubspot
 
 
 
 
 
 
 Working pattern
 
 
 <ul>
 <li>
 5 days a week
 </li>
 <li>
 12:00pm to 8:00pm, UK Time. 30 min break
 </li>
 <li>
 Hybrid working; split between Cairo office and home
 </li>
 <li>
 Salary, Bonus and Paid Annual Leave
 </li>
 <li>
 700 USD per calendar month
 </li>
 <li>
 Additional 350 to 500 USD for every converted lead (a lead that signs a contract
 </li>
 <li>
 with Dish&rsquo;d)
 </li>
 <li>
 Call and sales targets will be set every quarter
 </li>
 <li>
 35 days paid annual leave. Unused annual leave will be paid.
 </li>
 </ul>
 
 
 
 
 Application Process:
 
 
 1. Email your cv to Hossam Farouk, hf@dishd.co.uk. Please ensure you quote the
 
 
 role that you are applying for.
 
 
 2. Send a WhatsApp voice note in English to Hossam (+44 7481 167 672) detailing:
 
 
 your full name
 
 
 the role you are applying for
 
 
 why you believe you are suitable for this role.
 
</div>

Sales Development Representative

Rashideen Egypt For Trade Company (L.L.C)

<div>
 The Sales Supervisor is responsible for leading and motivating the sales team to achieve individual and team sales targets. This role involves overseeing daily operations, ensuring high levels of customer satisfaction, implementing sales strategies, and training sales staff to maximize performance.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Supervise, guide, and motivate the sales team to achieve or exceed sales targets.
 </li>
 <li>
 Monitor sales performance metrics and generate reports for management.
 </li>
 <li>
 Support and train team members on sales techniques, product knowledge, and customer service.
 </li>
 <li>
 Ensure high levels of customer satisfaction through excellent service.
 </li>
 <li>
 Handle escalated customer issues in a timely and professional manner.
 </li>
 <li>
 Collaborate with the Sales Manager to plan and implement effective sales strategies..
 </li>
 <li>
 Maintain a clean and organized sales environment.
 </li>
 <li>
 Ensure compliance with company policies and procedures.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Sales Supervisor
 </li>
 <li>
 Strong understanding of sales principles and customer service practices.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Leadership ability with a hands-on, team-oriented approach.
 </li>
 <li>
 Good organizational and time-management skills.
 </li>
 <li>
 Car owner (must)
 </li>
 </ul>
</div>

Sales Supervisor

Azeus Systems Limited

<div>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 experience of Software Sales in oil &amp; gas sector in Egyptian Market
 </li>
 <li>
 Sales Target: Independently achieve a target through proactive business development and sales strategies.
 </li>
 <li>
 Product Demonstration and Training: Conduct effective product demonstrations and training sessions to showcase the value of our software solutions to potential clients
 </li>
 <li>
 Lead Generation: Generate Sales Qualified Leads (SQLs) through targeted outreach, networking, and other lead generation activities
 </li>
 <li>
 Team Collaboration: Work collaboratively with internal teams to ensure a seamless transition from lead generation to deal closure
 </li>
 <li>
 CRM Management: Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system
 </li>
 <li>
 Market Knowledge: Stay informed about industry trends, competitors, and market conditions to identify new business opportunities
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Excellent communication and presentation skills. Additional Requirements:
 </li>
 <li>
 Willingness to travel
 </li>
 <li>
 Minimum 2 years of experience in IT software sales in the Egypt region
 </li>
 <li>
 Proven track record of achieving sales targets and generating leads
 </li>
 </ul>
</div>

Business Development Manager-Software Sales

<div>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 experience of Software Sales in oil &amp; gas sector in Egyptian Market
 </li>
 <li>
 Sales Target: Independently achieve a target through proactive business development and sales strategies.
 </li>
 <li>
 Product Demonstration and Training: Conduct effective product demonstrations and training sessions to showcase the value of our software solutions to potential clients
 </li>
 <li>
 Lead Generation: Generate Sales Qualified Leads (SQLs) through targeted outreach, networking, and other lead generation activities
 </li>
 <li>
 Team Collaboration: Work collaboratively with internal teams to ensure a seamless transition from lead generation to deal closure
 </li>
 <li>
 CRM Management: Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system
 </li>
 <li>
 Market Knowledge: Stay informed about industry trends, competitors, and market conditions to identify new business opportunities
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Excellent communication and presentation skills. Additional Requirements:
 </li>
 <li>
 Willingness to travel
 </li>
 <li>
 Minimum 2 years of experience in IT software sales in the Egypt region (Within Oil &amp; Gas industry)
 </li>
 <li>
 Proven track record of achieving sales targets and generating leads
 </li>
 </ul>
</div>

Business Development Manager - (Experience required in Oil & Gas Industry)

Climake

<div>
 
 Climake is seeking a results-driven Sales Engineer with a strong technical background in Central Heating Systems or the broader HVAC sector. In this role, you will play a key part in driving revenue growth by developing effective sales strategies, nurturing client relationships, and delivering value-focused technical solutions. You will collaborate closely with both business development and technical teams to uphold Climake&rsquo;s reputation for outstanding service and high-quality product delivery.
 
 
 
 
 <ul>
 <li>
 
 Key Responsibilities
 
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Develop and implement sales strategies to achieve and exceed revenue targets.
 </li>
 <li>
 Build, maintain, and strengthen long-term relationships with key clients and stakeholders.
 </li>
 <li>
 Understand client needs and provide tailored technical solutions based on Climake&rsquo;s product offerings.
 </li>
 <li>
 Prepare and deliver compelling technical presentations, proposals, and product demonstrations.
 </li>
 <li>
 Utilize CRM tools to track leads, opportunities, and client interactions.
 </li>
 <li>
 Manage multiple priorities effectively in a dynamic, fast-paced environment.
 </li>
 </ol>
 
 
 
 <ul>
 <li>
 
 Qualifications
 
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline.
 </li>
 <li>
 0&ndash;3 years of experience in sales engineering.
 </li>
 <li>
 Demonstrated success in achieving sales targets and building strong client relationships.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Self-motivated, results-oriented, and capable of working independently.
 </li>
 <li>
 Familiar with CRM software and Microsoft Office Suite.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Preferably owns a Car
 </li>
 </ol>
</div>

Sales Engineer

Waffarha

<div>
 
 Fintech Application (70% Growth / 30% Marketing Communications)
 
 
 
 We are seeking a highly strategic and data-driven Head of Marketing to lead our marketing function for a fast-growing fintech application. The role is primarily focused on Growth Marketing (70%), with responsibility for user acquisition, activation, retention, lifecycle management, and revenue growth. The remaining (30%) will oversee brand, content, communications, and PR to build a strong market presence and trust.You will lead a cross-functional team, work closely with product, engineering, data, partnerships, and customer experience teams, and report directly to the CMO/CEO.
 
 
 
 🔷 70% &ndash; Growth Marketing (Primary Scope)
 
 
 
 User Acquisition &amp; Performance Marketing
 
 
 <ul>
 <li>
 Develop and own the full growth strategy across paid, organic, and referral channels.
 </li>
 <li>
 Manage campaigns across Google, Meta, TikTok, ASA, programmatic, affiliates, influencers.
 </li>
 <li>
 Optimize CAC, ROI, payback period, and overall acquisition efficiency.
 
 
 </li>
 </ul>
 Conversion &amp; Activation
 
 
 <ul>
 <li>
 Improve onboarding funnels and app activation rates in collaboration with Product.
 </li>
 <li>
 Run continuous A/B testing, landing page optimization, and funnel experiments.
 
 
 </li>
 </ul>
 Retention &amp; Lifecycle Marketing (CRM / CVM)
 
 
 <ul>
 <li>
 Build CRM and CVM strategies to improve engagement, stickiness, and repeat usage.
 </li>
 <li>
 Own lifecycle communications across push notifications, in-app messaging, email, WhatsApp, and SMS.
 </li>
 <li>
 Develop segmentation models and personalized communication journeys.
 
 
 </li>
 </ul>
 Growth Analytics &amp; Optimization
 
 
 <ul>
 <li>
 Define marketing KPIs: CAC, LTV, churn, activation rate, retention cohorts.
 </li>
 <li>
 Own dashboards and reporting using GA4, Firebase, AppsFlyer, Mixpanel, or similar tools.
 </li>
 <li>
 Lead weekly growth reviews and create data-driven recommendations.
 
 
 </li>
 </ul>
 Experimentation &amp; Growth Loops
 
 
 <ul>
 <li>
 Set up always-on experimentation frameworks (A/B tests, multivariate tests).
 </li>
 <li>
 Create and optimize virality loops, referral programs, and product-led growth initiatives.
 
 
 </li>
 </ul>
 
 🔷 30% &ndash; Marketing Communications (Secondary Scope)
 
 
 
 Brand &amp; Content Strategy
 
 
 <ul>
 <li>
 Lead brand positioning, messaging, tone of voice, and content strategy.
 </li>
 <li>
 Oversee production of digital content, educational content, blog articles, and brand assets.
 
 
 </li>
 </ul>
 PR &amp; Corporate Communications
 
 
 <ul>
 <li>
 Manage PR strategy, media relations, and press releases.
 </li>
 <li>
 Collaborate with leadership on external communication, awards, and events.
 
 
 </li>
 </ul>
 Social Media &amp; Community Management
 
 
 <ul>
 <li>
 Oversee content calendars and platform strategies across Instagram, TikTok, LinkedIn, X, YouTube.
 </li>
 <li>
 Grow community engagement and brand sentiment.
 
 
 </li>
 </ul>
 Creative &amp; Design Oversight
 
 
 <ul>
 <li>
 Manage creative direction for campaigns, videos, visuals, and marketing materials.
 </li>
 <li>
 Ensure consistent brand identity across all touchpoints.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 7&ndash;12 years of experience in growth marketing, preferably in fintech, e-commerce, or app-based businesses.
 </li>
 <li>
 Proven experience scaling a digital product or mobile app using growth funnels.
 </li>
 <li>
 Strong skills in performance marketing, analytics, CRM, and CVM.
 </li>
 <li>
 Excellent communication skills and strong stakeholder management.
 </li>
 <li>
 Experience managing and developing a marketing team.
 </li>
 <li>
 Deep expertise using mobile app marketing platforms (Firebase, AppsFlyer, Mixpanel, Braze, MoEngage, Adjust).
 
 
 </li>
 </ul>
 
 Preferred Personality &amp; Working Style
 
 
 
 <ul>
 <li>
 Data-driven with a strong analytical mindset.
 </li>
 <li>
 Experimentation-oriented.
 </li>
 <li>
 Hands-on and comfortable in fast-paced environments.
 </li>
 <li>
 Cross-functional collaborator.
 </li>
 <li>
 Strong leadership and communication skills.
 
 
 </li>
 </ul>
 
 Key KPIs
 
 
 
 <ul>
 <li>
 CAC &amp; ROI
 </li>
 <li>
 Activation rate
 </li>
 <li>
 Retention rate &amp; cohorts
 </li>
 <li>
 LTV / payback period
 </li>
 <li>
 WAU/MAU &amp; engagement rate
 </li>
 <li>
 Churn
 </li>
 <li>
 Revenue per user
 </li>
 <li>
 Brand sentiment &amp; PR reach
 </li>
 <li>
 Social media growth metrics
 </li>
 </ul>
</div>

Marketing Manager

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