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client relationship manager

crm strategist

Thndr

<div>
 
 About The Role
 
 
 
 We're elevating the role of CRM at Thndr and this is your chance to be part of this transformation from the start!
 
 
 We&rsquo;re looking for someone who will be responsible for collaborating with key stakeholders within Thndr to design campaigns that target both new users and existing users with the aim of having an incremental impact on Thndr&rsquo;s hero metrics.
 
 
 
 
 What You'll Do
 
 
 
 
 <ul>
 <li>
 Stakeholder &amp; Project Management: You&rsquo;ll be managing relationships across teams, coordinating projects, and ensuring alignment with business objectives. This includes handling multiple projects, setting timelines, and managing resources effectively.
 </li>
 <li>
 Data-Driven Strategic Thinking: You need to be able to analyze complex data sets to inform your CRM strategies, and optimize campaigns based on measurable outcomes.
 </li>
 <li>
 Creativity &amp; Growth Mindset: You need to have an innovative approach to CRM campaigns, with a focus on driving user engagement and growth.
 </li>
 <li>
 Process Design &amp; A/B Testing: You need to be skilled at process design. You need to have experience setting up A/B tests and using insights to continuously improve CRM tactics and user experiences.
 
 
 </li>
 </ul>
 
 
 What You'll Need
 
 
 
 
 <ul>
 <li>
 SQL
 </li>
 <li>
 Experience using Braze or similar CRM platforms
 </li>
 <li>
 Arabic content testing or localization experience
 </li>
 <li>
 Background in consumer product or fintech
 
 
 </li>
 </ul>
 
 
 Who Are We?
 
 
 
 
 Thndr was founded with a powerful vision: to democratize investing in the Middle East and North Africa by putting financial power in the pockets of everyday people. Through smart technology and human-centered design, we're giving anyone with a smartphone easy access to preserve and grow their wealth while promoting local investment opportunities that propel our regional economies.
 
 
 Before Thndr, only a very small percentage of people had access to investing due to
 
 
 <ul>
 <li>
 High barriers to entry - minimum account balances, brick-and-mortar onboarding, and low financial literacy
 </li>
 <li>
 Irrelevant experiences - platforms designed for traders and financial experts, alienating the majority
 </li>
 <li>
 Fragmented offerings - investment products scattered across multiple platforms
 </li>
 <li>
 Limited information accessibility - lack of organized, accessible information for retail investors
 
 
 </li>
 </ul>
 Our impact has been swift and significant:
 
 
 <ul>
 <li>
 3 million app downloads
 </li>
 <li>
 $8.8 billion in annualized traded value
 </li>
 <li>
 #1 platform in terms of traded value (30% of market orders &amp; 11% of retail traded value)
 </li>
 <li>
 84% of our users are investing for the first time
 </li>
 <li>
 65% of our users come from outside capital cities, previously underserved by financial institutions
 
 
 </li>
 </ul>
 
 Rumble
 
 was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry&rsquo;s top experts.
 
 
 Building on our success with Thndr, we are continuing to change culture and break down barriers by launching Rumble, the first-of-its-kind subscription-based investment recommendations platform.
 
 
 You can consider Rumble your new financial advisor. Going beyond traditional investment advice, offering long- and short-term investment recommendations and financial content through engaging articles and videos that can guide users on their financial journey and maximize their returns.
 
 
 We&rsquo;re still in the early stages of our story, but we know for a fact that we won&rsquo;t stop until everyone in MENA has equal opportunity to make informed investment decisions and grow their wealth.
 
 
 
 At Thndr, we&rsquo;re looking for people invigorated by our mission, not just those who simply check off all the boxes. We&rsquo;re looking for people that are hungry to become agents of change and that understand the huge responsibility associated with dealing with people&rsquo;s money.
 
 
 
</div>

CRM Strategist

Talent 360 ME

<div>
 
 About Us
 
 
 
 At Space Fitness Solutions, we take pride in being one of Egypt&rsquo;s top distributors of premium commercial fitness equipment. We partner with some of the world&rsquo;s fastest-growing and most respected fitness brands to bring cutting-edge solutions to the local market. With a strong commitment to service excellence and innovation, we are more than just a distributor &mdash; we are a fitness technology partner. We are seeking a creative and results-driven Social Media and Content Strategist to join our dynamic organization.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute comprehensive social media strategies to enhance brand awareness and engagement across multiple platforms.
 </li>
 <li>
 Create, curate, and manage engaging content that aligns with our brand voice and audience preferences.
 </li>
 <li>
 Conduct audience analysis and segmentation to tailor content effectively.
 </li>
 <li>
 Optimize content for SEO and performance, using data analysis to drive decision-making.
 </li>
 <li>
 Collaborate with cross-functional teams to support marketing initiatives and ensure cohesive messaging.
 </li>
 <li>
 Monitor and report on content performance metrics, providing actionable insights for continuous improvement.
 </li>
 <li>
 Stay updated on industry trends and best practices to keep our strategies innovative and effective.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or a related field.
 </li>
 <li>
 Proven experience in social media marketing, content marketing, and copywriting.
 </li>
 <li>
 Strong understanding of SEO principles and keyword research.
 </li>
 <li>
 Excellent project management and organizational skills.
 </li>
 <li>
 Proficient in content management systems (CMS) and analytics tools.
 </li>
 <li>
 Exceptional written and verbal communication skills, with the ability to craft compelling narratives.
 </li>
 <li>
 Experience with email marketing and mobile app marketing is a plus.Ability to work independently and as part of a team in a fast-paced environment.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Content Strategy
 </li>
 <li>
 Audience Analysis &amp; Segmentation
 </li>
 <li>
 Data Analysis &amp; Reporting
 </li>
 <li>
 Omnichannel Content Creation
 </li>
 <li>
 User Experience (UX) Writing
 </li>
 <li>
 Technical Writing
 
 
 
 </li>
 </ul>
 
 Certifications (Preferred)
 
 
 
 <ul>
 <li>
 Advanced Content Marketing
 </li>
 <li>
 SEO Certification
 </li>
 <li>
 Social Media Advertising Certification
 
 
 
 </li>
 </ul>
 Languages
 
 
 <ul>
 <li>
 Arabic (Native/Bilingual)
 </li>
 <li>
 English (Proficient)
 
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunity to work in a creative and collaborative environment.
 </li>
 <li>
 Competitive salary and benefits.
 </li>
 <li>
 [Add any additional perks, e.g., professional development opportunities, flexible working hours, etc.]
 
 
 
 </li>
 </ul>
 Work Conditions
 
 
 <ul>
 <li>
 Location: Mohandseen, Cairo, Egypt
 </li>
 <li>
 Working Hours: 8 Hours (9:00 AM - 5:00 PM / 10:00 AM - 6:00 PM)
 </li>
 <li>
 Working Days: 5 Days (On Site)
 </li>
 <li>
 Days Off: Fridays &amp; Saturdays
 </li>
 </ul>
</div>

Marketing Communications Specialist

MAGRABi Retail Group

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 CRM Associate Manager play a key role in building customer relationship &amp; brand loyalty across our e-commerce and physical stores. This role will be responsible for developing, implementing, and optimizing a group-wide CRM strategy, working closely with teams like marketing, e-commerce, merchandising, operations teams..etc.
 
 
 This data-driven role will leverage the expertise in CRM platforms &amp; omni-channel marketing to craft compelling customer lifecycle communications. This will directly impact MAGRABi bottom line by improving key metrics like customer lifetime value (CLTV) and retention rate.
 
 
 
 
 
 
 Qualifications And Education
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing or any relevant field.
 </li>
 <li>
 Proficiency in CRM platforms (Emarsys or any similar CRM platform).
 </li>
 <li>
 Basic understanding of HTML.
 </li>
 <li>
 Proficiency in Microsoft Office Suite, including Excel and PowerPoint
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 7 to 10 years of experience in relevant field. Experience in CRM, Campaign Management. (E-Commerce, Retail or Service based industry &ldquo;Airlines, banks...etc.).
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop, implement &amp; optimize CRM data driven marketing campaigns strategy (Acquisition, retention and reactivation) through different channels (SMS, Whatsapp, Emails, Web Notifications) to target different customers segments.
 </li>
 <li>
 Prepare, update &amp; optimize the campaigns calendar in alignment with Creative, merchandising &amp; operations teams.
 </li>
 <li>
 Setup and manage marketing automated customer journeys across all product categories.
 </li>
 <li>
 Identify new CRM omnichannel opportunities to boost CRM KPIs like retention rate, frequency, repeat and lapsed customers reactivation.
 </li>
 <li>
 Track and optimize all campaigns &amp; marketing automation activities to maximize ROI.
 </li>
 <li>
 Manage and oversee the internal, external resources and assets needed for the execution of campaigns &amp; automation activities (i.e. data, content, logistics etc )
 </li>
 <li>
 Ensure cross-functional cooperation and alignment with all stakeholders involved in the execution of CRM activities (Ex: Creative, E-commerce, Performance, Merchandising, B2B, Operations &amp; Customer Service) Prepare, own, and manage the CRM budget.
 </li>
 <li>
 Prepare weekly CRM country dashboard and recurrent reports.
 </li>
 <li>
 Implement and monitor customer data gathering activities and initiatives in stores &amp; E-commerce to ensure data hygiene.
 </li>
 <li>
 Manage regular CRM workshops &amp; trainings with stores team to bridge the gap between stores &amp; office.
 </li>
 <li>
 Lead and mentor team members, ensuring their growth and meeting their objectives effectively.
 </li>
 </ul>
</div>

Associate CRM Manager

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Administrative
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
 
 
 Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
 
 
 
 About PwC ETIC - Egypt Technology And Innovation Centre
 
 
 
 PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP, Oracle, Cybersecurity, Data Analytics, Microsoft Dynamics, Salesforce, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.
 
 
 The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.
 
 
 
 Position Overview
 
 
 
 We are seeking a Power Platform Associate to join our dynamic team. The ideal candidate will have a strong foundation in Microsoft Power Platform tools, including Power Apps, Power Automate, and RPA. This role will involve collaborating with various stakeholders to develop, implement, and optimize business solutions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, develop, and deploy applications using Power Apps.
 </li>
 <li>
 Automate workflows and processes using Power Automate.
 </li>
 <li>
 Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
 </li>
 <li>
 Maintain and optimize existing Power Platform applications and workflows.
 </li>
 <li>
 Provide training and support to end-users.
 </li>
 <li>
 Stay updated on Power Platform features and best practices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in Microsoft Power Platform, including Power Apps (Canvas and Model-Driven), Power Automate, and RPA
 </li>
 <li>
 Excellent English language skills
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Familiarity with data modeling and database concepts is a plus.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Certification in Microsoft Power Platform.
 </li>
 <li>
 Experience with Azure services and other Microsoft technologies.
 </li>
 <li>
 Knowledge of programming languages such as JavaScript, Python.
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 
 Degrees/Field Of Study Required
 
 
 
 Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Microsoft Dynamics - Power Platform - Senior Associate

Hanini Consulting

<div>
 The Graphic Designer is responsible for creating visually engaging content and marketing materials that support brand consistency and visibility across digital platforms. This role will also assist with the maintenance of the property management website, contribute to CRM updates, and support the team with social media content and strategy. The ideal candidate combines creative design expertise with a flexible, collaborative mindset to support diverse marketing and operational needs.
 
 
 
 Graphic Design &amp; Branding:
 
 
 <ul>
 <li>
 Design graphics, layouts, and visual content for digital platforms, presentations, brochures, email campaigns, and social media.
 
 </li>
 <li>
 Maintain consistent brand identity across all materials.
 
 </li>
 <li>
 Create marketing assets to support leasing campaigns and tenant communications.
 
 </li>
 </ul>
 
 Website Maintenance:
 
 
 <ul>
 <li>
 Assist with content updates on the property management website, including listings, blog posts, and general maintenance.
 
 </li>
 <li>
 Collaborate with web developers or technical support as needed.
 
 </li>
 <li>
 Ensure visuals and content are optimized for performance and mobile responsiveness.
 
 </li>
 </ul>
 
 Social Media Support:
 
 
 <ul>
 <li>
 Create and schedule social media content that aligns with property promotions and community engagement goals.
 
 </li>
 <li>
 Assist in monitoring social media platforms and responding to comments or messages.
 
 </li>
 <li>
 Collaborate with the marketing team on social campaigns and performance reporting.
 
 </li>
 </ul>
 
 CRM &amp; Database Management:
 
 
 <ul>
 <li>
 Support team members in updating CRM systems with accurate tenant, client, and lead information.
 
 </li>
 <li>
 Help generate visual reports and assist in CRM-driven email campaigns.
 
 </li>
 </ul>
 
 Cross-Functional Team Support:
 
 
 <ul>
 <li>
 Provide design and communication support to property managers, leasing agents, and other departments.
 
 </li>
 <li>
 Participate in team meetings to align creative outputs with business goals.
 
 </li>
 <li>
 Contribute to internal process improvements and documentation when needed.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 Bachelor&rsquo;s degree in Graphic Design, Marketing, Visual Communication, or a related field is required. Required Skills
 
 <ul>
 <li>
 Strong visual design and branding skills with attention to detail.
 
 </li>
 <li>
 Proficiency in graphic design tools (Adobe Creative Suite or equivalent).
 
 </li>
 <li>
 Basic knowledge of HTML/CSS or website content management systems (preferred).
 
 </li>
 <li>
 Familiarity with major social media platforms (Facebook, Instagram, LinkedIn).
 
 </li>
 <li>
 Understanding of CRM systems (e.g., HubSpot, Zoho, or similar).
 
 </li>
 <li>
 Excellent communication and collaboration skills.
 
 </li>
 <li>
 Ability to meet deadlines and prioritize work in a fast-paced environment.
 
 </li>
 <li>
 Problem-solving mindset with a proactive, team-oriented approach.
 
 </li>
 <li>
 Flexibility to assist with various marketing and administrative tasks as needed.
 
 
 </li>
 </ul>
 
 Experience
 
 
 <ul>
 <li>
 Proven experience in graphic design, preferably with exposure to real estate or property management.
 
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools.
 
 </li>
 <li>
 Familiarity with CMS platforms (e.g., WordPress), CRM systems, and social media management tools.
 
 </li>
 </ul>
</div>

Graphic Designer

<div>
 
 About The Role
 
 
 
 The Creative Strategist (Performance Marketing) will build and continuously evolve a Knowledge Hub that documents the unique selling points, proof points, and positioning of all Thndr's products, features, and asset classes, including stocks, gold, funds, and in-app features.
 
 
 
 
 What You'll Do
 
 
 
 
 <ul>
 <li>
 Build and constantly evolve a Knowledge Hub that documents unique selling points (USPs), proof points, and the positioning of all products, features, and asset classes.
 </li>
 <li>
 Distill product and investment stories into crystal-clear, punchy creative briefs that fuel high-performing campaigns across paid ad channels.
 </li>
 <li>
 Identify the right angle or "reason to believe" for every product and investment story.
 
 
 </li>
 </ul>
 
 
 What You'll Need
 
 
 
 
 <ul>
 <li>
 A strong ability to identify the right angle or "reason to believe" in every product and investment story.
 </li>
 <li>
 The ability to distill product stories into crystal-clear, punchy creative briefs for high-performing campaigns.
 </li>
 <li>
 2-3+ years of work experience.
 </li>
 <li>
 A background as a Psychology major, preferably with a joint major or minor in business/marketing.
 </li>
 <li>
 Excellent English copywriting and brief-writing skills.
 </li>
 <li>
 A strong grasp of investment concepts or the ability to learn them quickly.
 </li>
 <li>
 Experience collaborating with designers and content creators.
 
 
 </li>
 </ul>
 
 Nice to Have:
 
 
 
 <ul>
 <li>
 Experience in a mid-level/senior role on a startup's marketing team or as an account manager at a PR agency would be beneficial.
 
 
 </li>
 </ul>
 
 
 Who Are We?
 
 
 
 
 Thndr was founded with a powerful vision: to democratize investing in the Middle East and North Africa by putting financial power in the pockets of everyday people. Through smart technology and human-centered design, we're giving anyone with a smartphone easy access to preserve and grow their wealth while promoting local investment opportunities that propel our regional economies.
 
 
 Before Thndr, only a very small percentage of people had access to investing due to
 
 
 <ul>
 <li>
 High barriers to entry - minimum account balances, brick-and-mortar onboarding, and low financial literacy
 </li>
 <li>
 Irrelevant experiences - platforms designed for traders and financial experts, alienating the majority
 </li>
 <li>
 Fragmented offerings - investment products scattered across multiple platforms
 </li>
 <li>
 Limited information accessibility - lack of organized, accessible information for retail investors
 
 
 </li>
 </ul>
 Our impact has been swift and significant:
 
 
 <ul>
 <li>
 3 million app downloads
 </li>
 <li>
 $8.8 billion in annualized traded value
 </li>
 <li>
 #1 platform in terms of traded value (30% of market orders &amp; 11% of retail traded value)
 </li>
 <li>
 84% of our users are investing for the first time
 </li>
 <li>
 65% of our users come from outside capital cities, previously underserved by financial institutions
 
 
 </li>
 </ul>
 
 Rumble
 
 was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry&rsquo;s top experts.
 
 
 Building on our success with Thndr, we are continuing to change culture and break down barriers by launching Rumble, the first-of-its-kind subscription-based investment recommendations platform.
 
 
 You can consider Rumble your new financial advisor. Going beyond traditional investment advice, offering long- and short-term investment recommendations and financial content through engaging articles and videos that can guide users on their financial journey and maximize their returns.
 
 
 We&rsquo;re still in the early stages of our story, but we know for a fact that we won&rsquo;t stop until everyone in MENA has equal opportunity to make informed investment decisions and grow their wealth.
 
 
 
 At Thndr, we&rsquo;re looking for people invigorated by our mission, not just those who simply check off all the boxes. We&rsquo;re looking for people that are hungry to become agents of change and that understand the huge responsibility associated with dealing with people&rsquo;s money.
 
 
 
</div>

Creative Strategist (Performance Marketing)

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Administrative
 
 
 
 Job Description &amp; Summary
 
 
 
 About the team
 
 
 The PwC Operate Application Management Services (AMS) is looking to recruit individuals with a proven track record in Microsoft Dynamics solutions. You will be joining an established team of Support Consultants who provide support and enhancement services to Dynamics clients in the UK and overseas.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support for Dynamics 365 FinOps (Finance and Operation), utilizing expertise in debugging and problem-solving techniques to manage issues effectively.
 </li>
 <li>
 Maintain and manage D365 FinOps environments, ensuring their stability, reliability, and performance.
 </li>
 <li>
 Utilize Life Cycle Services (LCS) to diagnose and troubleshoot issues, leveraging LCS tools effectively for system diagnostics.
 </li>
 <li>
 Experience in working with Azure Logic Apps and integrating them with D365FO operations when necessary.
 </li>
 <li>
 Understand and resolve issues related to performance, configuration, or D365FO operations, ensuring minimal downtime and loss of productivity.
 </li>
 <li>
 Utilize debugging tools like trace parser and KSQL effectively to identify and rectify technical issues related to D365FO operations.
 </li>
 <li>
 Proactively monitor the D365FO environment and processes, ensuring system efficiency and identifying patterns that could lead to potential issues.
 </li>
 <li>
 Act as a technical point of contact for internal stakeholders, providing consistent updates regarding bug fixes, technical difficulties, and general queries.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Minimum 3-7 years of experience working with Dynamics 365 FinOps in a support or development role.
 </li>
 <li>
 Solid understanding of Azure Logic Apps, LCS diagnostics, and other related technologies.
 </li>
 <li>
 Proven experience in bug fixing, issue tracing, and using debug tools like trace parser and KSQL.
 </li>
 <li>
 Excellent problem-solving skills with a strong technical mindset.
 </li>
 <li>
 Ability to work under pressure and manage multiple tasks.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field, or equivalent experience
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Microsoft Dynamics 365 F&O Technical Support Engineer - Senior Associate

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