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customer service specialist Jobs in Cairo

customer service specialist

acquiring business e-commerce relationship manager / senior relationship manager Jobs in Cairo

associate project manager

client relationship manager

Concentrix

<div>
 
 Job Title
 
 
 
 Associate, Sales Manager
 
 
 
 Job Description
 
 
 
 The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
 
 
 adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
 
 
 <ul>
 <li>
 Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
 </li>
 <li>
 Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
 </li>
 <li>
 Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
 </li>
 <li>
 Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
 </li>
 <li>
 Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
 </li>
 <li>
 Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
 </li>
 <li>
 Be a point of escalation for our clients and respond promptly to any issues
 </li>
 <li>
 Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Coordinate team incentives and Sales Performance Incentive Funds
 </li>
 <li>
 Partner and build business relationships with all partners to ensure customer expectations are met
 </li>
 </ul>
</div>

Associate, Sales Manager

DCarbon Global

<div>
 
 Location:
 
 Cairo, Egypt
 
 Type of Contract:
 
 Individual Contract
 
 Duration of Initial Contract:
 
 One Year, renewable
 
 
 
 Job Description
 
 
 
 The successful candidate will be responsible for driving the growth and expansion of the company&rsquo;s services and client base. This role involves identifying new business opportunities, building and maintaining relationships with potential and existing clients, and collaborating with internal teams to ensure alignment with overall business objectives.
 
 
 
 Key Responsibilities
 
 
 
 
 Market Research &amp; Analysis:
 
 
 
 <ul>
 <li>
 Conduct thorough market research to identify trends, opportunities, and competitive landscape.
 </li>
 <li>
 Analyze market data to develop insights and actionable strategies for growth.
 
 
 </li>
 </ul>
 
 Business Development Strategy
 
 
 
 <ul>
 <li>
 Develop and implement effective business development strategies to achieve revenue targets.
 </li>
 <li>
 Create and manage a business development plan, setting measurable goals and KPIs.
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients, understanding their needs and requirements.
 </li>
 <li>
 Act as a primary point of contact for key accounts, ensuring high levels of customer satisfaction.
 
 
 </li>
 </ul>
 
 Lead Generation &amp; Sales
 
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities through networking, cold calling, and attending industry events.
 </li>
 <li>
 Prepare and deliver compelling sales presentations and proposals to potential clients.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Coordination
 
 
 
 <ul>
 <li>
 Collaborate with marketing, sales, and operational teams to execute business development initiatives successfully.
 </li>
 <li>
 Work with internal stakeholders to align services with client needs and market demand.
 
 
 </li>
 </ul>
 
 Reporting &amp; Forecasting
 
 
 
 <ul>
 <li>
 Prepare regular reports on business development activities, market conditions, and sales forecasts for senior management.
 </li>
 <li>
 Monitor and analyze the effectiveness of business development strategies and adjust as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field. Master&rsquo;s degree is a plus.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 to 7 years of experience in business development, sales, or a related role.
 </li>
 <li>
 Proven track record of achieving sales targets and driving revenue growth.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical and strategic thinking skills.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong negotiation skills and a results-oriented approach.
 
 
 </li>
 </ul>
 Post Views: 351
</div>

Business Development Manager

Meinhardt MENA

<div>
 
 We are currently seeking a Business Development Manager for Meinhardt Egypt
 
 
 
 
 
 
 Company Overview
 
 
 
 Meinhardt is one of the world&rsquo;s most respected engineering consultancies, with a proven track record of delivering innovative, buildable, and sustainable solutions across buildings, infrastructure, and mission-critical facilities. With over 6,000 professionals across 61 offices worldwide, Meinhardt partners with leading developers, governments, and private clients to shape cities and communities..
 
 
 
 
 
 
 Our Vision, Mission &amp; Values
 
 
 <ul>
 <li>
 Vision: Be the world&rsquo;s preferred urban &amp; infrastructure solutions provider.
 </li>
 <li>
 Mission: Deliver commercially successful, highly buildable, sustainable solutions exceeding clients&rsquo; expectations.
 </li>
 <li>
 Values: Accountability, Collaboration, Diversity, Entrepreneurship, Integrity, Innovation, Ownership, Respect, Sustainability.
 </li>
 </ul>
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking a Business Development Manager to support the growth of our Cairo office and wider Egypt operations. The role focuses on identifying new business opportunities, building client relationships, and securing design consultancy projects across buildings and infrastructure sectors.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Identify and develop new business opportunities across public and private sector clients in Egypt.
 </li>
 <li>
 Build and maintain strong relationships with developers, government entities, and key stakeholders.
 </li>
 <li>
 Support preparation of technical and commercial proposals with internal teams.
 </li>
 <li>
 Track market trends, upcoming projects, and client strategies.
 </li>
 <li>
 Lead client meetings, presentations, and networking activities.
 </li>
 <li>
 Manage and maintain a strong opportunity pipeline.
 </li>
 <li>
 Coordinate with internal teams to align BD efforts with technical capabilities.
 </li>
 <li>
 Support contract negotiations and commercial discussions.
 </li>
 <li>
 Contribute to strategic growth planning in Egypt.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Architecture, Business, or related field.
 </li>
 <li>
 Minimum 8 years of experience in business development within engineering consultancy, construction, or real estate sectors.
 </li>
 <li>
 Strong knowledge of the Egypt market and key stakeholders.
 </li>
 <li>
 Proven track record in securing projects and building client relationships.
 </li>
 <li>
 Experience in proposal preparation and tender processes.
 </li>
 <li>
 Strong communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to work across multidisciplinary teams.
 </li>
 </ul>
 
 
 
 
 
 Preferred Attributes
 
 
 <ul>
 <li>
 Experience with international engineering consultancy firms.
 </li>
 <li>
 Established network within Egypt&rsquo;s construction and development sector.
 </li>
 <li>
 Strong commercial and strategic mindset.
 </li>
 <li>
 Self-driven with ability to lead growth initiatives independently.
 </li>
 </ul>
 
 
 
 
 Please submit /forward your CV to recruitment.mena@meinhardtgroup.com if you meet the above requirements.
 
 
 
 
 
 Good Luck
 
 
 
</div>

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to dubizzle long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 1 to 3 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager-Nasr City

<div>
 
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager, you will be responsible for acquiring new business and account managing the existing business using the 6 stages of sales (Prospecting &amp; out search, Knowing your customer, Setting meetings using gathered information, Offering Proposal, Closing the deal, Follow up &amp; Account management).
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Achieve monthly targets (renewal and acquisition) with consistency;
 </li>
 <li>
 Manage existing accounts and increase their book of business;
 </li>
 <li>
 Ensure daily farming to increase database in terms of leads and referrals;
 </li>
 <li>
 Increase our market share by selling our B2B products to new customers;
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, and upgrades;
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them;
 </li>
 <li>
 Regularly update the reporting dashboard to reflect all sales activities;
 </li>
 <li>
 Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues;
 </li>
 <li>
 Collect market insights and stay up to date with laws and local development news.
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field.
 </li>
 <li>
 1 to 3 years of relevant sales experience;
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently;
 </li>
 <li>
 Experience in farming and cold calls.
 </li>
 <li>
 Knowledge of the Automotive market in Egypt;
 </li>
 <li>
 Knowledge of the Subscription industry;
 </li>
 <li>
 Familiar with tech, e-commerce;
 </li>
 <li>
 Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;
 </li>
 <li>
 Excellent in English Communication skills, both verbal and written.
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads;
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills;
 </li>
 <li>
 Excellent in converting leads into paying customers.
 </li>
 <li>
 Positive/Flexible/Presentable/Committed;
 </li>
 <li>
 Eager for success;
 </li>
 <li>
 Has plug and play attitude.
 </li>
 
 
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team.
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 </li>
 
 </ul>
 
 
 #Egyptdubizzle
 
</div>

Sales Account Manager - Dubizzle Cars (Heliopolis)

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager, you will be responsible for acquiring new business and account managing the existing business using the 6 stages of sales (Prospecting &amp; out search, Knowing your customer, Setting meetings using gathered information, Offering Proposal, Closing the deal, Follow up &amp; Account management).
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Achieve monthly targets (renewal and acquisition) with consistency;
 </li>
 <li>
 Manage existing accounts and increase their book of business;
 </li>
 <li>
 Ensure daily farming to increase database in terms of leads and referrals;
 </li>
 <li>
 Increase our market share by selling our B2B products to new customers;
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, and upgrades;
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them;
 </li>
 <li>
 Regularly update the reporting dashboard to reflect all sales activities;
 </li>
 <li>
 Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues;
 </li>
 <li>
 Collect market insights and stay up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 1 to 3 years of relevant sales experience;
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently;
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the Automotive market in Egypt;
 </li>
 <li>
 Knowledge of the Subscription industry;
 </li>
 <li>
 Familiar with tech, e-commerce;
 </li>
 <li>
 Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;
 </li>
 <li>
 Excellent in English Communication skills, both verbal and written
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads;
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills;
 </li>
 <li>
 Excellent in converting leads into paying customers
 </li>
 <li>
 Positive/Flexible/Presentable/Committed;
 </li>
 <li>
 Eager for success;
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager - Dubizzle Cars (Nasr City)

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to dubizzle long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 3 to 5 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Senior Sales Account Manager-6th of October

Explore 284+ Client relationship manager in Cairo this April. Find roles across top companies and apply now to boost your career.

284 client relationship manager jobs In Cairo

Associate, Sales Manager

Business Development Manager

Business Development Manager

Sales Account Manager-Nasr City

Sales Account Manager - Dubizzle Cars (Heliopolis)

Sales Account Manager - Dubizzle Cars (Nasr City)

Senior Sales Account Manager-6th of October