account executive

account manager (fulfillment) Jobs in Cairo

account manager (fulfillment)

associate consultant

associate crm manager

associate product manager

client relationship manager

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate the activation and onboarding of new client accounts
 </li>
 <li>
 Build and maintain strong relationships with clients to drive retention and satisfaction
 </li>
 <li>
 Monitor client accounts to ensure accurate credit allocation and consumption
 </li>
 <li>
 Generate regular Account Management (AM) reports analysing client engagement and performance
 </li>
 <li>
 Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities
 </li>
 <li>
 Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery
 </li>
 <li>
 Monitor client listings and ads to ensure compliance with company standards and optimise performance
 </li>
 <li>
 Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction
 </li>
 <li>
 Proactively manage account renewals and coordinate renewal activities with the sales team
 </li>
 <li>
 Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients
 </li>
 <li>
 Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects
 </li>
 <li>
 Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling
 </li>
 <li>
 Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance
 </li>
 <li>
 Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting
 </li>
 <li>
 Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 2+ years of experience in a customer service or account management role
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems
 </li>
 <li>
 Knowledge of classifieds and online platforms is a plus
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced environment
 </li>
 <li>
 Strong sales acumen with the ability to sell over the phone and assist in acquisition activities
 </li>
 <li>
 Data-driven mindset with attention to detail and accuracy in reporting
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Organised, proactive, and able to collaborate effectively across teams
 </li>
 <li>
 Customer-focused mindset
 </li>
 <li>
 Excellent communication, organisational skills, attention to detail, and the ability to work well in a team
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Client Relationship Manager

Tasaheel تساهيل

<div>
 
 About Us
 
 
 
 Tasaheel is one of Egypt&rsquo;s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
 
 
 Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs&mdash;particularly women and youth&mdash;to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
 
 
 With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
 
 
 
 Overview
 
 
 
 The SMEs Relationship Manager will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company&rsquo;s growth and success.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Understand client needs and develop tailored solutions to address them effectively.
 </li>
 <li>
 Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention.
 </li>
 <li>
 Identify key decision-makers within client organizations to strengthen relationships.
 </li>
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 Resolve customer concerns or complaints promptly and professionally.
 </li>
 <li>
 Identify upselling and cross-selling opportunities and coordinate with the relevant teams.
 </li>
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 Ensure high-quality customer service, sales processes, and client engagement standards.
 </li>
 <li>
 Actively approach and acquire potential clients to grow the portfolio.
 </li>
 <li>
 Maintain strong knowledge of market trends and competitor offerings.
 </li>
 <li>
 Collaborate with internal teams to deliver seamless customer experiences.
 
 
 </li>
 </ul>
 
 What Makes You a Good Fit
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, Finance, Economics, or a related field is preferred.
 </li>
 <li>
 1 to 3 years of experience in the banking sector, preferably in SME or business banking.
 </li>
 <li>
 Proven experience in planning and implementing sales or relationship strategies.
 </li>
 <li>
 Strong interpersonal, communication, and negotiation skills.
 </li>
 <li>
 Customer-centric mindset with strong problem-solving abilities.
 </li>
 <li>
 Ability to work both independently and collaboratively in a fast-paced environment
 
 
 </li>
 </ul>
 At Tasaheel, we believe that access to finance is not just a service&mdash;it&rsquo;s a catalyst for transformation.
</div>

SME's Relationship Managers - Maadi

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
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 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
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 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
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 Forecast and track key account metrics/goals
 </li>
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 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
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 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
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 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics/fulfillment field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
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 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 </li>
 </ul>
</div>

Account Manager (Fulfillment)

LSEG

<div>
 Starting 2024, the LSEG Customer Connect (LCC) team is rapidly growing its Sales and Account Management footprint in Cairo to maintain deep customer relationships to drive revenue retention and growth.
 
 
 We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA &ndash; spanning across various customer segments.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 strategically develop client relationships for a portfolio of 150+ customers
 </li>
 <li>
 retain clients and grow revenue across your book of business
 </li>
 <li>
 keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
 </li>
 <li>
 govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
 </li>
 <li>
 connect client use cases to our solution offering and be your clients go-to person
 </li>
 <li>
 drive product migrations and projects seeking service improvement
 </li>
 <li>
 log your efforts and results to ensure accurate sales &amp; cancel forecasting
 
 
 </li>
 </ul>
 
 What do you need to bring?
 
 
 
 <ul>
 <li>
 fluency in English, Arabic and French to support clients from different regions
 </li>
 <li>
 relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.
 </li>
 <li>
 good understanding of or strong curiosity about the financial services industry
 </li>
 <li>
 ambition &amp; passion for &lsquo;the new&rsquo;
 </li>
 <li>
 a good appetite for success
 </li>
 <li>
 technical competence, self-starter demeanor
 </li>
 <li>
 outstanding communication skills, both verbal and written
 </li>
 <li>
 outgoing personality and thriving in a dynamic, vibrant environment
 </li>
 <li>
 ability to spot customer trends and strategies
 </li>
 <li>
 sense of accountability &amp; timely reaction and the ability to prioritize tasks to improve your impact
 </li>
 <li>
 willingness to go through a dynamic learning path over quite a few months
 </li>
 <li>
 team-spirit and friendly demeanor
 </li>
 <li>
 Our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.
 
 
 </li>
 </ul>
 
 What will you do in your first few months?
 
 
 
 <ul>
 <li>
 organically grow in a bold, fast-paced environment
 </li>
 <li>
 embrace your in-office and online onboarding journey
 </li>
 <li>
 raise your questions, concerns and needs to be responsible for your journey to success
 </li>
 <li>
 meet and bond with your Sales and Account Management team in EMEA and beyond (several hundred potential new colleagues)
 </li>
 <li>
 work with your mentors and your leader towards building your professional AM persona
 </li>
 <li>
 build your internal network and learn to navigate it to get things done
 </li>
 <li>
 develop a general, solid understanding of our Financial &amp; Risk solutions offering and articulate it relevantly towards clients, speaking &lsquo;their language&rsquo;
 </li>
 <li>
 familiarize yourself with our internal tools
 </li>
 <li>
 learn how to position add-ons, products &amp; solutions to generate strong interest in our offering
 </li>
 <li>
 build relations by organizing plenty of virtual client meetings
 </li>
 <li>
 contact all of your customer base and thoughtfully navigate through difficult and easy client conversations
 </li>
 <li>
 build strategies to retain your customers and to meet their needs
 </li>
 <li>
 learn how to be in control of a conversation
 </li>
 <li>
 start building your sales pipeline
 </li>
 <li>
 develop your personal brand, be a well-versed representative of our company to the outside.
 
 
 </li>
 </ul>
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Account Manager with Arabic & French

Americana Restaurants

<div>
 
 
 Who we are?
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands&mdash;including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more&mdash;across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 Assistant Sales &amp; Catering Manager
 
 
 
 We&rsquo;re looking for a proactive and customer-focused Assistant Sales &amp; Catering Manager to support the execution of sales and catering strategies across our restaurant network. You&rsquo;ll help drive business growth by managing client relationships, coordinating catering operations, and supporting the delivery of sales targets.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the development and execution of sales and catering plans
 </li>
 <li>
 Assist in managing key client relationships and daily sales activities
 </li>
 <li>
 Coordinate catering orders, logistics, and ensure timely service delivery
 </li>
 <li>
 Help track sales performance, generate reports, and analyze trends
 </li>
 <li>
 Contribute to customer engagement, satisfaction, and retention
 </li>
 <li>
 Ensure execution of promotional campaigns and events
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or related field
 </li>
 <li>
 5&ndash;7 years of experience in sales, catering, or hospitality
 </li>
 <li>
 Strong coordination and client service skills
 </li>
 <li>
 Attention to detail, with ability to manage multiple priorities
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 </ul>
 
 
</div>

Assistant Sales & Catering Manager

World Gate Citizenship & Residency Services

<div>
 
 
 The Position-
 
 
 
 As a Senior Sales Manager, you will lead high-performing teams at our new Sheikh Zayed Branch&nbsp;. You'll mentor sales consultants, build strong relationships with high-net-worth clients, and shape World Gates expansion across new markets.
 
 
 
 
 
 
 Key Responsibilities-
 
 
 <ul>
 <li>
 Lead and coach a motivated sales team to exceed targets
 </li>
 <li>
 Develop and execute market entry sales strategies
 </li>
 <li>
 Manage end-to-end client relationships and sales pipeline
 </li>
 <li>
 Identify growth opportunities through market analysis
 </li>
 <li>
 Support service excellence and cross-functional collaboration
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For-
 
 
 <ul>
 <li>
 3+ years experience in sales management or high-value client services
 </li>
 <li>
 Track record of building and leading successful teams
 </li>
 <li>
 Familiarity with global mobility/citizenship programs is a plus
 </li>
 <li>
 Exceptional communication, negotiation, and leadership skills
 </li>
 <li>
 Strategic and target-driven
 </li>
 <li>
 Available for immediate start
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 -
 
 <ul>
 <li>
 Competitive base salary
 </li>
 <li>
 Attractive uncapped commission
 </li>
 <li>
 Modern, vibrant offices
 </li>
 <li>
 Clear path for career progression and leadership development
 </li>
 </ul>
</div>

Senior Sales Consultant

Bayut Egypt

<div>
 Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 1 to 3 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #EgyptBayut
</div>

Sales Account Manager- Sheikh Zayed

Explore 304+ Client relationship manager in Cairo this September. Find roles across top companies and apply now to boost your career.