account manager

sales consultant

customer service manager

customer service

contract manager

client relationship manager

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate the activation and onboarding of new client accounts
 </li>
 <li>
 Build and maintain strong relationships with clients to drive retention and satisfaction
 </li>
 <li>
 Monitor client accounts to ensure accurate credit allocation and consumption
 </li>
 <li>
 Generate regular Account Management (AM) reports analysing client engagement and performance
 </li>
 <li>
 Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities
 </li>
 <li>
 Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery
 </li>
 <li>
 Monitor client listings and ads to ensure compliance with company standards and optimise performance
 </li>
 <li>
 Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction
 </li>
 <li>
 Proactively manage account renewals and coordinate renewal activities with the sales team
 </li>
 <li>
 Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients
 </li>
 <li>
 Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects
 </li>
 <li>
 Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling
 </li>
 <li>
 Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance
 </li>
 <li>
 Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting
 </li>
 <li>
 Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 2+ years of experience in a customer service or account management role
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems
 </li>
 <li>
 Knowledge of classifieds and online platforms is a plus
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced environment
 </li>
 <li>
 Strong sales acumen with the ability to sell over the phone and assist in acquisition activities
 </li>
 <li>
 Data-driven mindset with attention to detail and accuracy in reporting
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Organised, proactive, and able to collaborate effectively across teams
 </li>
 <li>
 Customer-focused mindset
 </li>
 <li>
 Excellent communication, organisational skills, attention to detail, and the ability to work well in a team
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Client Relationship Manager

Stream Creations

<div>
 
 
 Company Description
 
 
 
 Stream Creations redefines digital marketing with innovative strategies designed to enhance your brand's success. Based in Cairo, Egypt, with a strong presence in Dubai and Saudi Arabia, our agency delivers exceptional results for both international and local brands. We specialize in branding, advertising, web development, media production, and social media management, helping businesses to tell their unique stories. Our team of creative professionals is passionate about crafting impactful campaigns and building lasting connections between brands and their audiences.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Account Manager based in New Cairo. The Account Manager is responsible for managing client relationships, ensuring successful project delivery, and leading communication between clients and internal teams. Day-to-day tasks include developing strategic plans, coordinating with creative and technical teams, monitoring project progress, handling budgets and timelines, and ensuring client satisfaction. The Account Manager will also play a key role in identifying new business opportunities and expanding existing client accounts.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in client relationship management, project coordination, and strategic planning
 </li>
 <li>
 Strong communication, negotiation, and presentation skills
 </li>
 <li>
 Ability to manage multiple projects, timelines, and teams
 </li>
 <li>
 Familiarity with branding, advertising, web development, and media production
 </li>
 <li>
 Proficiency in using project management tools and CRM software
 </li>
 <li>
 Problem-solving skills and attention to detail
 </li>
 <li>
 Bachelor's degree in Marketing, Business Administration, or related field
 </li>
 <li>
 Experience in the digital marketing industry is important.
 </li>
 </ul>
</div>

Account Manager

Banque Misr

<div>
 
 
 Role Description:
 
 
 <ul>
 <li>
 Monitor overall client profitability (i.e., relationship pricing), share of wallet (across multiple products) &amp; cross selling alongside PMs .
 </li>
 <li>
 Responsible for credit memo completion, supporting on memo writing, composition &amp; credit committee participation .
 </li>
 <li>
 Responsible for account plan completion and active participation in round table discussions, supported by analysts.
 </li>
 <li>
 Participate in working teams Team Heads and PMs to structure bespoke solutions for clients
 </li>
 <li>
 Responsible for launching and completing annual client reviews and identification of potential areas of improvement.
 </li>
 <li>
 Guide &amp; mentor analysts to support on day-to-day operational tasks (credit memos, account plans, CCS handling&hellip;).
 </li>
 <li>
 Responsible for client relationship management for allocated portfolio (borr. + non-borr.) in close cooperation with Team Leader.
 </li>
 <li>
 Responsible for E2E sales cycle from pitching to contract negotiations, with PMs teams (based on jointly devised account plans).
 </li>
 <li>
 Identifies business opportunities for new clients, with a focus on designated sectors to drive new client acquisition.
 </li>
 </ul>
 
 
 
 
 
 Role Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree business or any relevant field.
 </li>
 <li>
 4 - 7 Years of Experience.
 </li>
 <li>
 Banking experience is a must
 </li>
 <li>
 Credit Course is a must
 </li>
 <li>
 Fluent in both written and spoken Arabic and English languages.
 </li>
 </ul>
 
 
</div>

Relationship Manager - SMEs

Magnet

<div>
 
 
 Role Overview:
 
 
 
 The
 
 Business Development Executive
 
 is a strategic growth driver responsible for leading and executing the company&rsquo;s business development initiatives across Egypt and the MENA region. This role combines
 
 strategic planning, team leadership, and hands-on client engagement
 
 to expand our presence in the HR and Management Consulting market. The BD Executive will
 
 own the sales pipeline
 
 , coach and mentor junior team members, build high-value partnerships, and ensure that revenue and profitability targets are achieved while aligning with the company&rsquo;s vision of delivering innovative, sustainable, and high-quality solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Strategic Business Development &amp; Growth
 
 
 <ul>
 <li>
 Develop and execute a comprehensive business development strategy to expand market share and achieve revenue targets.
 </li>
 <li>
 Identify and prioritize high-potential industries, sectors, and key accounts across Egypt and the MENA region.
 </li>
 <li>
 Oversee lead generation efforts through networking, referrals, cold outreach, and partnerships, while ensuring a healthy sales pipeline.
 </li>
 <li>
 Negotiate and close high-value deals with C-level decision-makers, ensuring alignment with business objectives and profitability goals.
 </li>
 </ul>
 
 
 Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Lead, mentor, and support Business Development Specialists and Executives, ensuring team alignment with company targets.
 </li>
 <li>
 Set individual and team KPIs, monitor performance, and implement improvement plans where needed.
 </li>
 <li>
 Foster a collaborative, high-performance culture focused on client success and revenue growth.
 </li>
 </ul>
 
 
 Client Relationship &amp; Key Account Management
 
 
 <ul>
 <li>
 Serve as the senior point of contact for strategic accounts and key clients.
 </li>
 <li>
 Build strong, long-term partnerships by understanding client needs and aligning them with tailored HR and consulting solutions.
 </li>
 <li>
 Drive upselling and cross-selling opportunities to maximize client value and retention.
 </li>
 <li>
 Act as a client advocate internally, ensuring service delivery exceeds expectations.
 </li>
 </ul>
 
 
 Market Intelligence &amp; Business Insights
 
 
 <ul>
 <li>
 Monitor HR market trends, labor regulations, and competitor activities to identify opportunities and threats.
 </li>
 <li>
 Provide management with regular insights and recommendations for new service offerings or market expansion strategies.
 </li>
 <li>
 Collaborate with marketing on targeted campaigns and thought-leadership initiatives to position the company as a market leader.
 </li>
 </ul>
 
 
 Reporting &amp; Forecasting
 
 
 <ul>
 <li>
 Own and maintain the business development dashboard on the company CRM.
 </li>
 <li>
 Track and report on pipeline health, conversion rates, and revenue performance.
 </li>
 <li>
 Present regular performance updates and growth forecasts to senior management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, HR, or related field.
 </li>
 <li>
 A postgraduate degree (MBA) or professional certifications in Sales/Business Development are a plus.
 </li>
 <li>
 3+ years of progressive experience in B2B business development, with proven leadership experience.
 </li>
 <li>
 Proven track record of building and managing a sales pipeline, closing large accounts, and achieving/exceeding revenue targets.
 </li>
 <li>
 Strong network within the HR, consulting, or professional services industries is highly advantageous.
 </li>
 <li>
 Exceptional leadership and team management skills.
 </li>
 <li>
 Strategic thinker with strong commercial acumen.
 </li>
 <li>
 Excellent communication, negotiation, and presentation abilities.
 </li>
 <li>
 Skilled relationship builder, capable of influencing stakeholders at senior levels.
 </li>
 <li>
 Highly organized with strong analytical and problem-solving skills.
 </li>
 <li>
 Proficient in CRM systems, reporting tools, and MS Office Suite.
 </li>
 </ul>
</div>

Business Development Executive

EFG Holding

<div>
 
 
 Purpose
 
 .
 
 
 
 
 
 Responsible for investment product development, client relationship management, business plans and presentations for identified strategic initiatives and growth initiatives that align with EFG Hermes&rsquo; business objectives and priorities.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ol>
 <li>
 Provide support to the Business Development team, including new product platforms and business initiatives.
 </li>
 <li>
 Assist in the implementation of the department&rsquo;s digital transformation plan.
 </li>
 <li>
 Create a profile list of prospective targets and prepare proposal files for potential clients.
 </li>
 <li>
 Work on request for proposals (RFPs) and due diligence requirements for prospects.
 </li>
 <li>
 Assist with preliminary market research and analysis for developing the business, including cost-benefit analysis.
 </li>
 <li>
 Responsible for designing and launching new investment products, aligning with client needs and market demand.
 </li>
 <li>
 Maintain existing relationships with Asset Management clients including attending client meetings and responding to any ad hoc requests
 </li>
 <li>
 Maintain and update client contacts on the CRM and share them with senior members of the team.
 </li>
 <li>
 Undertake projects for senior management including preparing business and performance presentations
 </li>
 <li>
 Execute new product launches, including:
 </li>
 </ol>
 <ul>
 <li>
 Finalizing term sheets/determining key product parameters and legal structure (including reviewing and finalizing legal documentation related to the incorporation of new entities and appointing board of directors).
 </li>
 <li>
 Selecting and appointing service providers.
 </li>
 <li>
 Facilitating internal sign off and setup with different stakeholders (including the investment team, operations, compliance, legal, risk, and IT).
 </li>
 <li>
 Facilitating the legal and operational setup with external service providers (including administrators, custodians, brokers, auditors, tax accountants, lawyers and index providers).
 </li>
 </ul>
 
 11.Review existing products on an ongoing basis: update product details as required (including key terms, changes to service providers/changes relating to existing service providers, structure, and offering documents, etc.).
 
 
 12.Perform benchmark analysis for client portfolios and update financial ratios to be used in proposals and other marketing material.
 
 
 13.Other ad hoc duties ex: prepare historical performance analysis.
 
 
 14.Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of your role.
 
 
 15.Ensure timely completion of all relevant AML/CTF training provided by the Group.
 
 
 16.Ensure response to AML, CTF &amp; sanctions inquiries in a timely manner.
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance or Economics.
 </li>
 <li>
 2 - 3 years&rsquo; experience in business development, asset management, investment banking, financial services or similar field.
 </li>
 <li>
 Knowledge of investment products, portfolio management, and financial markets.
 </li>
 <li>
 Strong presentation and analytical skills.
 </li>
 <li>
 Excellent command of Arabic and English.
 </li>
 <li>
 Excellent communication skills (written, verbal and listening).
 </li>
 <li>
 Able to build partnerships and work well in teams.
 </li>
 <li>
 Can identify, recommend and implement solutions for problems. Capable of making timely decisions and anticipating consequences.
 </li>
 <li>
 Ensure deliverables are always of a high quality.
 </li>
 <li>
 Able to work under pressure, with attention to detail.
 </li>
 <li>
 Self-motivated and maintains a positive attitude.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 &ldquo;Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.&rdquo;
 
 
 
 
</div>

Associate - Asset Management (Business Development Team)

Islamic Development Bank (IsDB)

<div>
 Title: Country Manager, Egypt
 
 
 Requisition ID: 5678
 
 
 
 
 OVERVIEW
 
 
 
 
 
 Department
 
 Business Development
 
 Country
 
 Egypt
 
 Location
 
 Cairo
 
 Job Grade
 
 P2
 
 Contract Type
 
 Fixed Term (Local)
 
 Closing Date
 
 25-Sep-2025
 
 
 
 
 JOB PURPOSE
 
 
 
 
 The role holder is responsible for supporting sales in Egypt for certain products in general by bringing new customers and upselling cross selling activities with existent clients within the country to increase business insured and premium income through implementation of a country/region specific sales strategy for the overall benefit of the Corporation. This role will pursue identified leads, generate business through new and existent customers, ensure quality of business insured is maintained, assist customer in familiarization with the new policy and develop strong market intelligence to provide inputs for improvement of existing products.
 
 
 The role holder will manage and maintain the relationships with clients in Egypt he/she is operating, IsDB Group and other stakeholder to explore new business opportunities to enhance ICIEC sales within the country.
 
 
 The role holder may be assigned underwriting responsibilities for policyholders where the risk is within the MENA region pertaining to commercial and/or political risks by analysing and screening proposals, performing risk analysis and due diligence, managing credit limit applications and documentation of approved policies and timely preparation of requisite reports. This role holder is also responsible for presenting information and data collated about the potential customer to the Underwriting and Claims Committee to assist in making an informed decision. The role holder will provide inputs to policy administration database to ensure effective management of policy and safeguarding the corporation&rsquo;s financial health.
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Ensures implementation of the business development plan as per the guidelines defined by the Division Manager of region.
 </li>
 <li>
 Pursues all leads identified in close coordination with the Division Manager of the region by interacting with potential customers, understanding their requirements, offering products to address their needs and hence convert them into customers for ICIEC to enhance business insured and premium income for ICIEC.
 </li>
 <li>
 Initiates meetings to identify opportunities to sell to individual exporters, suppliers, ECAs, banks, and investors to identify their needs and recommend solutions thus generating business for ICIEC.
 </li>
 <li>
 Conducts meetings with identified clients on a periodic basis to pursue potential business opportunities to generate sales through new customers and hence increase revenue.
 </li>
 <li>
 Adheres to the guidelines to manage the risks prudently by understanding the customers and their financial dealings better.
 </li>
 <li>
 Ensures achievement of established targets (number of clients, business insured, premium etc.) and ensures maintenance of portfolio through balancing sales between short term, medium terms and long-term products.
 </li>
 <li>
 Ensures product and segment profitability, pricing strategy to recommend changes to the sales plan if needed in coordination with the Division Manager of the region.
 </li>
 <li>
 Ensures adherence to risk management guidelines in bringing in new business to minimize the number of claims submitted to ICIEC.
 </li>
 <li>
 Supports the Public relations team to launch media and advertising coupling and organizing promotional seminars.
 </li>
 <li>
 Dealing with Brokers and other potential distribution channels available in the market to develop new business for the Corporation.
 </li>
 <li>
 Adheres to the guidelines to manage the risks prudently by understanding the customers and their financial dealings better.
 </li>
 <li>
 Ensures product and segment profitability, pricing strategy to recommend changes to the sales plan if needed in coordination with the Division Manager of the region.
 
 
 </li>
 </ul>
 
 Market Intelligence
 
 
 
 <ul>
 <li>
 Liaises with the Division Manager of the region to develop understanding of the target Member Countries by staying up to date with economic, political developments, national development plan and macro-economic trends to provide inputs to key stakeholders such as Underwriters, Senior Underwriters etc. and evaluates the impact of external trends on product sales.
 </li>
 <li>
 Liaises with identified external market research agencies, private and public stakeholders and utilises other sources to collate information about competitor activities to ensure development of competitive sales strategy for enhancing ICIEC sales.
 </li>
 <li>
 Supports the development of new products and the improvement of existing products based on market trends, competitor offerings and customer feedback from the country of operation to enhance market penetration.
 
 
 </li>
 </ul>
 
 Customer Relationship Management
 
 
 
 <ul>
 <li>
 Liaises with customers after the policy has been issued by ICIEC, to assist the customer in familiarizing themselves with various facets of the policy such as terms, processes etc.
 </li>
 <li>
 Understands the guiding principles and rules pertaining to KYC and ensures adherence to the same.
 </li>
 <li>
 Maintains good relations with the existing and new customers to identify new deals and generate business opportunities for ICIEC.
 </li>
 <li>
 Negotiates with potential clients, ensures preparation of concept notes, issuance of NBIs, offers, insurance policy, etc. as per the authority delegated to him by the Division Manager of the Region and in coordination with underwriting function.
 
 
 </li>
 </ul>
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 
 Underwriting (on ad-hoc basis)
 
 
 
 <ul>
 <li>
 Responsible in underwriting operations pertaining to commercial and political risks for policyholders where the risk is within the MENA region in directing the policy portfolio by conducting requisite underwriting analysis to determine the risks associated with potential transactions and obligors.
 </li>
 <li>
 Conducts in-depth financial analysis of the involved buyers/importers/importer&rsquo;s bank through analysis of business plans, financial model, cash flow statements, assets, projected cash flows and other sources to determine the credit worthiness of the buyer/bank involved in the transaction.
 </li>
 <li>
 Conducts due diligence by conducting meetings with the obligor to understand various aspects of their business plan, assess value of securities, analyse governance structure of the business etc. to evaluate the potential risk in the transaction including risks associated with contract frustration and performance risk.
 </li>
 <li>
 Utilizes different sources of information to identify any legal issues associated with the transaction/importer and involves the Legal Affairs in evaluation of default risk from a legal perspective.
 </li>
 <li>
 Conducts meetings with local banks, financial authorities and local financial institutions to ensure the due diligence about the transaction and buyer /bank is done thoroughly to minimize the risk of claims.
 </li>
 <li>
 Presents insurance proposals to the Underwriting Committee for approval and provides information about all the facts of the case, as well as his/her point of view to assist the Underwriting Committee to take an informed decision.
 </li>
 <li>
 Provides inputs on recommended premiums, reinsurance support required and coverage for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
 </li>
 <li>
 Reports on technical underwriting matters to the concerned manager in the Underwriting Department.
 </li>
 <li>
 Manages the collection process and follows up on the outstanding receivables in coordination with Finance with a strong focus on reducing the customer outstanding balance.
 </li>
 <li>
 Conducts regular monitoring/review of outstanding accounts and potential collection problems.
 </li>
 <li>
 Recommends appropriate measures for collection issues in close coordination with the concerned Business Development and Finance Teams to resolve client discrepancies and facilitate collections.
 </li>
 <li>
 Ensure that NPLs are well managed and coordinates closely with the claims division in minimizing loss.
 
 
 </li>
 </ul>
 
 Reporting
 
 
 
 <ul>
 <li>
 Prepares weekly reports providing details about - number of potential customers approached, status of the negotiation, business insured, sales progress against established plan etc. to the Division Manager of the region to track progress against established plan.
 </li>
 <li>
 Prepares monthly reports providing details about &ndash; new business insured, policy issued, premium and prospective pipeline to the Division Manager of the region to track performance against established plan and undertake course correction if required.
 
 
 </li>
 </ul>
 
 
 Other Responsibilities
 
 
 
 
 <ul>
 <li>
 The role holder will also perform duties pertinent to the Department/Division/Function as assigned by the supervisor.
 
 
 </li>
 </ul>
 
 
 ACADEMIC AND PROFESSIONAL QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Field of Study: Marketing, Business Administration, Finance, Economics
 </li>
 <li>
 Academic Qualifications and Years of Relevant Experience Required: 5 Years for Bachelor's Degree or 3 Years for Master's Degree and 1 Year for PhD
 </li>
 <li>
 Nature of Experience: Prior experience in Marketing or Underwriting, in Business Development and/or Customer Relations, preferably in the Export Credit/ Banking Industry.
 </li>
 <li>
 Business Language Skills: Very good command of written and spoken English essential. Knowledge of either Arabic or French is an added advantage
 
 
 </li>
 </ul>
 
 
 SKILLS &amp; NECESSARY KNOWLEDGE
 
 
 
 
 <ul>
 <li>
 Business Prospecting and Origination
 </li>
 <li>
 Knowledge of Sales Tools
 </li>
 <li>
 Knowledge of Market Intelligence Techniques
 </li>
 <li>
 Industry and Market Knowledge
 </li>
 <li>
 Knowledge of Product Development Principles
 </li>
 <li>
 Marketing and PR Skills
 </li>
 <li>
 Event Management Skills
 </li>
 <li>
 Networking Skills
 </li>
 <li>
 ICIEC Business Knowledge
 </li>
 <li>
 ICIEC Product Knowledge
 </li>
 <li>
 Awareness of Member Countries
 </li>
 <li>
 Knowledge Sharing
 </li>
 <li>
 Communication and Presentation Skills
 </li>
 <li>
 Knowledge of political risk analysis
 </li>
 <li>
 Technological Adaptability
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Risk Management
 </li>
 <li>
 Knowledge of Insurance Information Management System (IIMS)
 
 
 </li>
 </ul>
 
 
 ABOUT APPLICATION PROCESS
 
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we will welcome your application. To complete the application, you will need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of passport
 </li>
 <li>
 Academic certificate
 
 
 </li>
 </ul>
 If you are currently an ICIEC Regular staff member applying for this role and get selected through the competitive selection process, your current contract type and other terms and conditions will remain unchanged.
 
 
 The Islamic Corporation for the Insurance of Investment and Export Credit (ICIEC), a member of the Islamic Development Bank Group (IsDBG) does not ask for payments of any kind from applicants throughout the recruitment process (job application, CV review, interview meeting, and final processing of applications). In addition, the ICIEC does not request information on applicants&rsquo; bank accounts. The ICIEC declines all responsibility for the fraudulent publications of job posts or job offers in their name or, in general, for the fraudulent use of its name in any way whatsoever.
</div>

Country Manager, Egypt

MedNet Egypt L.L.C

<div>
 
 About the job
 
 
 
 
 
 
 MedNet Egypt
 
 is one of the leading managed care service organizations that cater to healthcare needs
 
 .
 
 We are looking for a skilled
 
 Officer - Accounts Manager
 
 will be responsible for overseeing a portfolio of assigned clients (policyholders). Developing strong relationships with clients and connecting with stakeholders and PICs. Account Managers also answer client queries and resolve them in a timely manner to maintain our SLAs.
 
 
 
 
 
 
 Your Job
 
 
 <ul>
 <li>
 Conduct an orientation meeting from the inception of the policy which includes an introduction on MedNet Egypt and how to use the medical card with a detailed explanation of the TOB, after liaising with the client&rsquo;s concerned HR personnel.
 </li>
 <li>
 Conduct regular meetings with the clients to ensure customer satisfaction.
 </li>
 <li>
 Policy performance meetings to discuss utilization, any incidents that may affect the loss ratio, and any areas of concern raised by the clients.
 </li>
 <li>
 Renewal meetings in correlation with the commercial team 2 months ahead of the policy renewal date to ensure policy renewal.
 </li>
 <li>
 Carrying out client satisfaction surveys on a sample of our clients every 3 months as a method of obtaining continuous feedback.
 </li>
 <li>
 Escalate any concerns to the direct superior.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or any relevant field.
 </li>
 <li>
 Account management experience
 </li>
 <li>
 Good command of English (read, write, emails, communication)
 </li>
 <li>
 High communication skills at different levels
 </li>
 <li>
 Problem-solving skill
 </li>
 <li>
 Decision maker
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Excellent Negotiation skills
 </li>
 </ul>
 
 
</div>

Explore 639+ Client relationship manager in Cairo this September. Find roles across top companies and apply now to boost your career.

639 client relationship manager jobs IN Cairo

Client Relationship Manager

Account Manager

Relationship Manager - SMEs

Business Development Executive

Associate - Asset Management (Business Development Team)

Country Manager, Egypt

Account Manager