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affluent & private clients relationship manager Jobs in Cairo

associate project manager

contact center advisor

contract manager

client relationship manager

Concentrix

<div>
 
 Job Title
 
 
 
 Associate, Sales Manager
 
 
 
 Job Description
 
 
 
 The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
 
 
 adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
 
 
 <ul>
 <li>
 Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
 </li>
 <li>
 Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
 </li>
 <li>
 Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
 </li>
 <li>
 Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
 </li>
 <li>
 Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
 </li>
 <li>
 Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
 </li>
 <li>
 Be a point of escalation for our clients and respond promptly to any issues
 </li>
 <li>
 Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Coordinate team incentives and Sales Performance Incentive Funds
 </li>
 <li>
 Partner and build business relationships with all partners to ensure customer expectations are met
 </li>
 </ul>
</div>

Associate, Sales Manager

VT Markets

<div>
 
 Job Description
 
 
 
 
 
 VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with over
 
 
 &nbsp;
 
 
 
 500
 
 
 
 
 +
 
 
 
 
 &nbsp;employees&nbsp;
 
 
 
 - and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.
 
 
 
 
 
 
 
 
 
 Your Role in VT Markets
 
 
 
 
 We are looking for a Senior Business Development Manager &nbsp;to join our fast-growing team. You will be responsible for building and managing relationships with high-value clients, strategic partners, and introducing brokers (IBs) across the MENA region. This is a key revenue-generating role requiring deep market knowledge, sales acumen, and the ability to identify growth opportunities that align with VT Markets&rsquo; global vision.
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Job Requirements
 
 
 
 
 
 What Success Looks Like
 
 
 
 
 <ul>
 <li>
 Growth in net deposits and trading volumes from the MENA Region.
 </li>
 <li>
 Strong retention of IBs, partners, and VIP clients through relationship-based management.&nbsp;
 </li>
 <li>
 Achievement of sales and growth KPIs across assigned territories.&nbsp;
 </li>
 <li>
 Brand presence and reputation reinforced through strategic client and partner engagements.
 </li>
 </ul>
 
 
 What Makes You a Great Fit
 
 
 
 
 <ul>
 <li>
 You are a proactive deal-closer with strong industry knowledge and local networks.
 </li>
 <li>
 You can work independently while collaborating across departments to deliver results.
 </li>
 <li>
 You enjoy building relationships and earning client trust through performance and transparency.
 </li>
 <li>
 You bring experience in both client acquisition and long-term business relationship management.
 </li>
 <li>
 You have an entrepreneurial mindset and thrive in a competitive, growth-driven environment
 </li>
 </ul>
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in B2B/B2C sales, preferably in forex, CFD, or fintech industries.
 </li>
 <li>
 Demonstrated track record of meeting or exceeding revenue targets.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 
 
 
 <ul>
 <li>
 Familiarity with CRM tools and sales reporting systems.
 </li>
 <li>
 Good understanding of trading platforms (MT4/MT5) and online trading products.
 </li>
 <li>
 Ability to interpret market trends and adapt strategies accordingly
 </li>
 </ul>
 
 
 Soft Skills
 
 
 
 <ul>
 <li>
 
 Must be fluent in
 
 Arabic
 
 .&nbsp;
 
 </li>
 <li>
 
 Professional fluency in
 
 English.&nbsp;
 
 
 </li>
 <li>
 
 Strong interpersonal, negotiation, and client engagement skills.
 
 </li>
 <li>
 
 Organized, self-motivated, and adaptable in a multicultural work setting.
 
 </li>
 </ul>
 
 
 Other Requirements
 
 
 
 
 <ul>
 <li>
 Willingness to travel for client meetings, expos, and business development purposes.
 </li>
 <li>
 Knowledge of
 
 CMA&nbsp;
 
 or
 
 MENA&nbsp;
 
 regional regulatory frameworks is a plus.
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Lead business development initiatives to grow VT Markets&rsquo; presence across countries in the
 
 MENA
 
 region.&nbsp;
 </li>
 <li>
 Identify and onboard high-potential clients, IBs, affiliates, and partners.&nbsp;
 </li>
 <li>
 Maintain and grow relationships with key partners through ongoing support, product education, and tailored business solutions.&nbsp;
 </li>
 <li>
 Collaborate with marketing, operations, and compliance to localize offerings and ensure regulatory alignment.
 </li>
 <li>
 Monitor performance metrics, generate reports, and provide feedback on regional trends and competitor activity.&nbsp;
 </li>
 <li>
 Attend industry expos, networking events, and roadshows to represent VT Markets and expand brand visibility.&nbsp;
 </li>
 <li>
 Coordinate closely with retention, sales support, and CRM teams to optimize client experience and lifetime value.&nbsp;
 </li>
 <li>
 Achieve and exceed monthly and quarterly revenue targets and KPIs.&nbsp;
 </li>
 <li>
 Stay up-to-date with FX/CFD market trends, regulatory updates, and evolving client needs
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 
 
 What We Offer
 
 
 As official partners of Newcastle United F.C. VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship is incentivized and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.
 
 
 
 Your Journey After Applying
 
 
 <ul>
 <li>
 Screening interview with our talent acquisition partner
 </li>
 <li>
 Second interview with 2nd-level manager
 </li>
 </ul>
</div>

Business Development Manager - Egypt

Nawah Scientific

<div>
 
 Job Brief
 
 
 
 We're looking for
 
 Senior Sales Account Manager
 
 to support the growth of strategic accounts by driving sales performance and fostering long-term client relationships, while assisting in overseeing complex engagements and collaborating with cross-functional teams to ensure solution delivery.
 
 
 
 Job Description
 
 
 
 
 Sales Execution &amp; Target Achievement
 
 
 
 <ul>
 <li>
 Close sales consistently to achieve and exceed quarterly sales targets.
 </li>
 <li>
 Identify and capitalize on new business opportunities that enhance sales performance.
 </li>
 <li>
 Develop and implement initiatives that drive growth within existing accounts
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Foster and maintain strong relationships with key decision-makers that result in expanded business opportunities.
 </li>
 <li>
 Retain existing customers through top-tier service that ensures satisfaction and repeat business.
 </li>
 <li>
 Represent the company at industry events to showcase expertise and expand professional networks.
 
 
 </li>
 </ul>
 
 Contract Negotiation &amp; Account Growth
 
 
 
 <ul>
 <li>
 Negotiate complex agreements that align with both client needs and company objectives.
 </li>
 <li>
 Expand the network of potential customers through strategic account penetration.
 </li>
 <li>
 Structure contracts that create long-term, profitable partnerships.
 
 
 </li>
 </ul>
 
 Market Intelligence &amp; Performance Reporting
 
 
 
 <ul>
 <li>
 Provide comprehensive market feedback with actionable insights to support marketing decisionmaking.
 </li>
 <li>
 Deliver accurate sales forecasts and performance reports that highlight achievements and growth opportunities.
 </li>
 <li>
 Analyze account data to identify trends and recommend business improvements.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Must-to-Have:
 </li>
 <li>
 Bachelor&rsquo;s degree in any of the following: Biotechnology, Science, Agriculture, Pharmacy or a related scientific field.
 </li>
 <li>
 3:5 years of experience in sales, business development, or account management.
 </li>
 <li>
 Previous experience in scientific services, laboratory testing, pharmaceutical, or biotech industries.
 </li>
 <li>
 Good command of both written and spoken in English.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to convey ideas clearly in both written and verbal form.
 </li>
 <li>
 Nice-to-have:
 </li>
 <li>
 ERP System Experience.
 </li>
 <li>
 Familiarity with data collection methods, statistical analysis.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Work with a supportive and energetic team in a dynamic research environment that fosters collaboration and innovation.
 </li>
 <li>
 Enjoy annual salary increases and additional benefits based on your performance and contribution.
 </li>
 <li>
 Receive an annual family bonus as a token of appreciation for your loyalty and commitment to the company.
 </li>
 <li>
 Earn a quarterly incentive for achieving your goals and exceeding expectations.
 </li>
 <li>
 Benefit from comprehensive social and medical insurance coverage for you.
 </li>
 <li>
 Participate in an annual cycle meeting to review your progress and plan your future development.
 </li>
 </ul>
</div>

Senior Sales Account Manager - "Medical Background"

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 The Role!
 
 
 
 This is the ideal role for someone with B2B customer success experience, who&rsquo;s looking for their first steps towards account management. You&rsquo;ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.
 
 
 As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.
 
 
 
 Job Code:
 
 
 
 New 2026COMM-002
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Be the primary point of contact and build long-term relationships with clients
 </li>
 <li>
 Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings
 </li>
 <li>
 Develop a trusted advisor relationship with key accounts, client stakeholders
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to clients&rsquo; needs and objectives
 </li>
 <li>
 Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics/goals
 </li>
 <li>
 Enhance department and organization&rsquo;s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
 </li>
 <li>
 Monitor and analyze customer&rsquo;s usage of our service
 </li>
 <li>
 Liaise between the customer and internal teams
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 3+ years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
 </li>
 <li>
 Proven ability to manage multiple tasks at a time while paying strict attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation skills
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Self-motivated and able to thrive in a results-driven environment
 </li>
 <li>
 Natural relationship builder with integrity, reliability, and maturity
 </li>
 <li>
 Ability to prioritize among competing tasks
 </li>
 <li>
 Critical thinking and problem-solving skills
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 Keen attention to detail and adherence to deadlines
 </li>
 <li>
 Experience with CRM system is a plus
 </li>
 <li>
 Able to work in a start-up field
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Account Manager (Logistics Field)

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Execute day-to-day onboarding tasks while ensuring service standards are consistently met.
 </li>
 <li>
 Maintain accurate documentation and ensure compliance throughout onboarding and service processes.
 </li>
 <li>
 Respond to client inquiries related to movements and holdings, escalating complex issues as necessary.
 </li>
 <li>
 Provide direct product support to clients, escalate unresolved matters, and report client feedback on custody services.
 </li>
 <li>
 Build and maintain strong relationships with key clients and internal stakeholders.
 </li>
 <li>
 Assist in responding to routine inquiries from entities such as MCDR (&ldquo;Misr for Central Clearing, Depository and Registry&rdquo;), stock exchanges, and brokers.
 </li>
 <li>
 Collaborate with custody operations teams to resolve issues and ensure smooth transaction processing.
 </li>
 <li>
 Track and follow up on documentation requests with internal departments (e.g., Legal, Operations).
 </li>
 <li>
 Compile and analyze data on fees, account volumes, and client acquisition trends.
 </li>
 <li>
 Collect and report insights from market surveys and competitor analysis.
 </li>
 <li>
 Prepare records related to income collection and ensure readiness for audits.
 </li>
 <li>
 Support the implementation of changes to custody products and services.
 </li>
 <li>
 Contribute input for marketing materials, presentations, and product brochures.
 </li>
 <li>
 Execute user acceptance testing (UAT) and review results to ensure proper implementation.
 </li>
 </ul>
 
 Investigate and resolve client complaints in coordination with Consumer Rights Protection, Compliance, and Governance teams, in accordance with established policies, procedures, and service-level agreements (SLAs).
 
 
 
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or Accounting
 </li>
 </ul>
 
 
 
 Minimum Experience:
 
 
 
 <ul>
 <li>
 0&ndash;3 years in custody, investment services, or Customer Service
 </li>
 </ul>
 
 
 
 
 
 
 Job-Specific Knowledge &amp; Skills:
 
 
 
 <ul>
 <li>
 Basic understanding of custody products and investment solution.
 </li>
 <li>
 Basic skills in client relationship support and follow-up
 </li>
 <li>
 Understanding of regulatory requirements related to custody and investments
 </li>
 <li>
 Basic analytical skills for client account monitoring
 </li>
 <li>
 Very good command of MS Word &amp; MS Excel.
 </li>
 </ul>
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Client-focused and service-oriented
 </li>
 <li>
 High attention to detail and accuracy
 </li>
 <li>
 Team player supporting senior relationship managers
 </li>
 <li>
 Professional, reliable, and eager to learn
 </li>
 </ul>
</div>

Custody Relationship Manager (Investment)

Sumerge

<div>
 
 The Account Management team at Sumerge grows our business by building and maintaining successful long-term client partnerships, adopting diverse strategies and innovative account management approaches to shape powerful opportunities, introduce innovative solutions and add value to our clients.
 
 
 Our Account Managers aspire to deliver a positive customer experience, persistently explore and uncover our clients' business needs and understand how our range of product offerings can benefit their business.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Working closely with accounts to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organization
 </li>
 <li>
 Acting as the main interface between the client and the organization to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in the client's strategic business planning processes
 </li>
 <li>
 Conducting sales presentations and product demonstrations where applicable
 </li>
 <li>
 Coordinating the preparation of Sales proposals, tenders/bids, and contracts
 </li>
 <li>
 Preparing account and opportunity plans
 </li>
 <li>
 Identifying and gaining new business through cold calling, mailing, and referrals
 </li>
 <li>
 Coordinating with Technical Support staff regarding technical issues to ensure client retention and continued business
 </li>
 <li>
 Reporting pipeline activities, leads and opportunities' status and maintaining assigned clients' information.&nbsp;
 </li>
 <li>
 Archiving offers, proposals and relevant documents on CRM
 </li>
 <li>
 Building relationships with partners/vendors and identifying areas of mutual interest as a means of maintaining a business relationship
 </li>
 
 
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-5 years of relevant experience in B2B Sales
 </li>
 </ul>
</div>

Sales Account Manager

Aqarmap Egypt

<div>
 
 Key Responsibilities:-
 
 
 
 <ul>
 <li>
 Own and manage a portfolio of B2B clients (brokers, developers, agencies) from onboarding to renewal that will be managed by a team of account mangers.
 </li>
 <li>
 Lead structured onboarding and ensure fast time-to-value for new customers.
 </li>
 <li>
 Drive customer retention, contract renewals, and long-term account growth.
 </li>
 <li>
 Identify, pitch, and close upsell and cross-sell opportunities (higher packages, premium leads, data products, AI tools, co-branding solutions).
 </li>
 <li>
 Monitor customer performance and ROI in terms of Lead volume &amp; quality, CPL &amp; conversion trends, Product usage &amp; engagement.
 </li>
 <li>
 Conduct regular business reviews with clients and senior stakeholders.
 </li>
 <li>
 Act as a strategic advisor to clients, aligning Aqarmap&rsquo;s solutions with their growth objectives.
 </li>
 <li>
 Increase product adoption and ensure customers are fully utilizing available features.
 </li>
 <li>
 Proactively manage risks and prevent churn before contract end.
 </li>
 <li>
 Collect structured customer feedback and share insights with Product, Sales, Marketing, and Management.
 </li>
 <li>
 Collaborate closely with Sales on expansion and renewal opportunities.
 </li>
 <li>
 Maintain accurate CRM records, forecasts, and account plans.
 </li>
 <li>
 Represent the voice of the customer inside the organization.
 
 
 </li>
 </ul>
 
 Requirements:-
 
 
 
 <ul>
 <li>
 3&ndash;6+ years of experience in B2B Customer Success, Account Management, or Client Services.
 </li>
 <li>
 Proven track record in retention, renewals, and revenue expansion.
 </li>
 <li>
 Experience in subscription, SaaS, marketplace, media, or digital platforms.
 </li>
 <li>
 Strong commercial mindset with negotiation and closing skills.
 </li>
 <li>
 Data-driven and comfortable analyzing performance metrics and ROI.
 </li>
 <li>
 Excellent communication, presentation, and relationship-management skills.
 </li>
 <li>
 Ability to manage senior stakeholders and decision-makers.
 </li>
 <li>
 Highly organized, proactive, and solution-oriented.
 </li>
 <li>
 Comfortable working in a fast-paced, growth environment.
 </li>
 <li>
 Experience in real estate, proptech, or B2B marketplaces is a strong advantage.
 </li>
 </ul>
</div>

Customer Success Manager

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