customer service representative

sales manager

account based marketing specialist Jobs in Cairo

account based marketing specialist

account manager

associate manager, sales operations & support Jobs in Cairo

client relationship manager

Concentrix

<div>
 
 Job Title
 
 
 
 Sales Manager
 
 
 
 Job Description
 
 
 
 The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
 
 
 <ul>
 <li>
 Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
 </li>
 <li>
 Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
 </li>
 <li>
 Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
 </li>
 <li>
 Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
 </li>
 <li>
 Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
 </li>
 <li>
 Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
 </li>
 <li>
 Be a point of escalation for our clients and respond promptly to any issues
 </li>
 <li>
 Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Coordinate team incentives and Sales Performance Incentive Funds
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 <li>
 Partner and build business relationships with all partners to ensure customer expectations are met
 </li>
 </ul>
</div>

Sales Manager

ECOTEL

<div>
 
 
 Ecotel is looking to hire a Sales Account Manager to join our growing team. This role is responsible for managing assigned customer accounts, strengthening client relationships, and driving sales opportunities within the ICT solutions sector while ensuring revenue growth and customer satisfaction.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 - Manage day-to-day relationships with assigned customers and accounts.
 
 
 
 
 - Identify, develop, and close sales opportunities within assigned accounts.
 
 
 
 
 - Lead proposals and tenders for small to medium-sized projects.
 
 
 
 
 - Coordinate technical, commercial, and contractual inputs.
 
 
 
 
 - Conduct customer presentations and support negotiations.
 
 
 
 
 - Achieve assigned revenue, pipeline, and growth targets.
 
 
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 
 
 
 
 
 - Bachelor&rsquo;s degree in Engineering, Information Technology, or Business Administration.
 
 
 
 
 - Minimum 4 years of relevant experience in ICT sales, account management.
 
 
 
 
 - Good understanding of sales cycles, tendering processes, and procurement procedures.
 
 
 
 
 - Strong customer relationship management and opportunity development skills.
 
 
 
 
 - Excellent communication, presentation, and negotiation abilities.
 
 
 
 
 
 
 Work Location : Sheraton
 
 
 
 How to Apply
 
 
 
 
 Send your CV to
 
 hr@ecotelholding.com
 
 with &ldquo;Sales Account Manager&rdquo; in the subject line.
 
 
</div>

Sales Account Manager "ICT"

QStaffers

<div>
 
 Description
 
 
 
 
 QStaffers
 
 is currently looking for a
 
 Client Lead (Account Manager)
 
 for one of our partners, a pioneer in the Media Production field!
 
 
 
 
 About
 
 
 The
 
 Client Lead (Account Manager)
 
 translates messy client requests into structured briefs, protect the team from scope creep, and identify opportunities to grow each account.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Client Relationship Management
 </li>
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 Serve as the primary point of contact for all active retainer and project clients
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 Conduct weekly or bi-weekly client check-ins (depending on account size)
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 <li>
 Manage client expectations: set realistic timelines, communicate delays proactively, and present work professionally
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 <li>
 Handle all client feedback loops: receive notes, translate into actionable items for the team, and manage revision rounds within agreed limits
 </li>
 <li>
 Conduct quarterly client reviews: present performance summaries, gather feedback, and identify satisfaction risks
 
 
 </li>
 </ul>
 
 Brief &amp; Scope Management
 
 
 
 <ul>
 <li>
 Convert every client request into a structured internal brief using a standardized template
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 <li>
 Ensure every brief includes: objective, deliverables, timeline, budget parameters, approval workflow, and revision limits
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 <li>
 Flag any out-of-scope request immediately &mdash; do not promise before checking with Head of Ops and MD
 </li>
 <li>
 Maintain a scope log per client: what was agreed vs. what was delivered
 
 
 </li>
 </ul>
 
 Account Growth &amp; Commercial
 
 
 
 <ul>
 <li>
 Track revenue per client monthly and identify upsell opportunities (additional services, increased content volume, new platforms)
 </li>
 <li>
 Prepare upsell proposals in collaboration with MD for existing clients
 </li>
 <li>
 Support MD in preparing pitches and proposals for new business
 </li>
 <li>
 Own the renewal process: start renewal conversations 60 days before contract end
 </li>
 <li>
 Track client health scores: engagement level, payment timeliness, satisfaction signals, risk of churn
 
 
 </li>
 </ul>
 
 Internal Coordination
 
 
 
 <ul>
 <li>
 Work with Head of Operations to ensure briefs are handed off cleanly and on time
 </li>
 <li>
 Attend production planning meetings to flag client priorities and upcoming deadlines
 </li>
 <li>
 Ensure deliverables go through internal QC before client review
 </li>
 <li>
 Maintain client folders and documentation in the PM system
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 </li>
 <li>
 2&ndash;4 years of experience in account management, client servicing, or client success at a creative agency, media company, or marketing firm
 </li>
 <li>
 Proven experience managing 4&ndash;8 client accounts simultaneously
 </li>
 <li>
 Excellent written and verbal communication in both Arabic and English
 </li>
 <li>
 Strong presentation skills: can present work to clients confidently and handle objections
 </li>
 <li>
 Understanding of social media content production: knows what a reel is, understands posting cadences, familiar with Instagram/TikTok/YouTube formats
 </li>
 <li>
 Based in Cairo
 </li>
 <li>
 </li>
 <li>
 Experience in a video/content production agency (not just traditional advertising or PR)
 </li>
 <li>
 Familiarity with Egyptian brand landscape (F&amp;B, real estate, sports, lifestyle)
 </li>
 <li>
 Experience writing client-facing proposals, SOWs, and renewal documents
 </li>
 <li>
 Comfort with numbers: can discuss budget, pricing, and ROI with clients without needing the MD present
 </li>
 <li>
 Experience with CRM or PM tools (HubSpot, Notion, Monday.com)
 </li>
 <li>
 </li>
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 Warm and professional: clients enjoy working with them; builds trust quickly
 </li>
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 Organized and responsive: replies to clients within 2 hours during business hours; never lets a message sit unread
 </li>
 <li>
 Protective of the team, translates unreasonable client demands into manageable asks rather than passing them through raw
 </li>
 <li>
 Commercially aware: always thinking about how to grow the account, not just service it
 </li>
 <li>
 Calm under pressure: when a client is upset about a late delivery or a revision, they de-escalate before involving leadership
 </li>
 <li>
 High EQ: reads the room in client meetings, picks up on dissatisfaction early
 </li>
 </ul>
</div>

Client Lead (Account Manager)

Talkpush

<div>
 
 WE ARE HIRING.
 
 
 
 Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page.
 
 
 Read more about the Talkpush culture here.
 
 
 ⚠️
 
 DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU
 
 
 
 Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it.
 
 
 This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨
 
 
 Account Manager
 
 
 
 Location:
 
 Fully Remote
 
 
 
 Salary:
 
 Competitive + performance-based OTE
 
 
 
 About Us
 
 
 
 At Talkpush, we build technology that helps companies hire faster and deliver better candidate experiences at scale.
 
 
 Our Account Managers play a critical role in making sure customers see real value from our platform, not just at launch, but long after implementation. We don&rsquo;t believe in &ldquo;set and forget.&rdquo; We believe in long-term partnerships, measurable impact, and continuous growth.
 
 
 We&rsquo;re looking for an Account Manager who enjoys owning client relationships end to end, spotting growth opportunities, and turning customer needs into tangible outcomes. This is a role for someone who is commercially sharp, consultative by nature, and comfortable working in a fast-moving, remote-first environment.
 
 
 The Role
 
 
 As an Account Manager, you&rsquo;ll manage and grow an existing portfolio of customers while identifying opportunities to expand usage and revenue.
 
 
 You&rsquo;ll work closely with clients to understand their goals, challenges, and hiring processes, and partner internally with Product, Solutions Engineering, and Support to deliver the right solutions.
 
 
 This is not a transactional sales role. You&rsquo;ll be trusted to think long-term, build strong relationships, and balance customer success with commercial growth.
 
 
 You&rsquo;ll be responsible for both protecting and expanding revenue, while ensuring customers get real, measurable value from Talkpush.
 
 
 
 As Our Account Manager, You Will
 
 
 
 <ul>
 <li>
 Manage and grow a portfolio of existing Talkpush customers
 </li>
 <li>
 Build trusted relationships with key stakeholders and decision-makers
 </li>
 <li>
 Identify upsell and expansion opportunities aligned to customer needs
 </li>
 <li>
 Prospect and pursue new business opportunities where relevant
 </li>
 <li>
 Own revenue targets and consistently work toward clear sales goals
 </li>
 <li>
 Translate customer requirements into clear internal briefs
 </li>
 <li>
 Collaborate with internal teams to deliver solutions that meet client expectations
 </li>
 <li>
 Stay up to date on recruitment technology trends and market developments
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in account management or sales, ideally in SaaS, HR tech, or recruitment technology
 </li>
 <li>
 Must speak fluent English
 </li>
 <li>
 A proven track record of hitting revenue or growth targets
 </li>
 <li>
 Strong communication and relationship-building skills
 </li>
 <li>
 A consultative approach, you listen first, then propose solutions
 </li>
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 Commercially minded, organised, and comfortable managing priorities
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Ability to work independently while collaborating with a global, remote team
 
 
 </li>
 </ul>
 Why Talkpush
 
 
 <ul>
 <li>
 Work on a product that directly improves how people get hired
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 <li>
 Real ownership of customer relationships and outcomes
 </li>
 <li>
 Collaboration with a diverse, international team
 </li>
 <li>
 A remote-first culture with high trust and high accountability
 
 
 </li>
 </ul>
 If you&rsquo;re an Account Manager who enjoys building long-term client partnerships and driving meaningful growth, we&rsquo;d love to hear from you.
 
 
 
 About Our AI-Supported Screening
 
 
 
 At Talkpush, we use our own AI-powered screening tool, TalkScore, as part of the application process. After you apply, you may be invited to answer a small number of screening questions designed to help us understand your experience, thinking, and motivation for the role.
 
 
 TalkScore helps us review applications more consistently and fairly, but it does not make hiring decisions on its own. Every application is reviewed by a human, and AI is used only to support our team by highlighting relevant information, never to replace human judgment.
 
 
 We believe great hiring should be transparent, respectful, and focused on giving candidates a clear opportunity to show their strengths.
</div>

Account Manager - (Remote - Egypt)

Sumerge

<div>
 
 The Account Management team at Sumerge grows our business by building and maintaining successful long-term client partnerships, adopting diverse strategies and innovative account management approaches to shape powerful opportunities, introduce innovative solutions and add value to our clients.
 
 Our Account Managers aspire to deliver a positive customer experience, persistently explore and uncover our clients' business needs and understand how our range of product offerings can benefit their business.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Working closely with accounts to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organization
 </li>
 <li>
 Acting as the main interface between the client and the organization to ensure an optimal level of service is provided at all times and continually seeking the opportunity to participate in the client's strategic business planning processes
 </li>
 <li>
 Conducting sales presentations and product demonstrations where applicable
 </li>
 <li>
 Coordinating the preparation of Sales proposals, tenders/bids, and contracts
 </li>
 <li>
 Preparing account and opportunity plans
 </li>
 <li>
 Identifying and gaining new business through cold calling, mailing, and referrals
 </li>
 <li>
 Coordinating with Technical Support staff regarding technical issues to ensure client retention and continued business
 </li>
 <li>
 Reporting pipeline activities, leads and opportunities' status and maintaining assigned clients' information.&nbsp;
 </li>
 <li>
 Archiving offers, proposals and relevant documents on CRM
 </li>
 <li>
 Building relationships with partners/vendors and identifying areas of mutual interest as a means of maintaining a business relationship
 </li>
 
 </ul>
 
 Requirements
 
 
 <ul>
 <li>
 2-5 years of relevant experience in B2B Sales
 </li>
 </ul>
</div>

Sales Account Manager

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to dubizzle long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 1 to 3 years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Manager-6th of October

Sales Account Manager-Nasr City

Explore 240+ Client relationship manager in Cairo this April. Find roles across top companies and apply now to boost your career.