after sales supervisor

chinese administrative specialist Jobs in Cairo

chinese administrative specialist

client service specialist - fr is a must Jobs in Cairo

client service specialist - fr is a must

contact center advisor

customer care coordinator - receptionist Jobs in Cairo

customer care coordinator - receptionist

customer service specialist

Concentrix

<div>
 
 Advisor I, Customer Service,
 
 
 This position provides customer service support and resolution of routine problems regarding client's products or services via chat &amp; email channels and inbound calls.
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist - Chat & Email

The Address Investments

<div>
 
 
 Company Description
 
 
 
 'The Address Investments' is a leading real estate company in Egypt, focused on providing clients with their dream homes through a variety of developments tailored to suit their budget. With a strong emphasis on customer satisfaction and a proactive team, we strive to set industry standards and position ourselves as pioneers in the real estate field. Our unique approach and strong relationships with developers allow us to offer homes within hundreds of projects in Egypt.
 
 
 
 
 
 
 
 Role Descriptio
 
 
 
 nThis is a full-time on-site Sales Specialist role located in New Cairo at 'The Address Investments'. The Sales Specialist will be responsible for daily tasks related to communication, customer service, sales, training, and sales management
 
 
 
 
 
 
 .
 
 Qualificatio
 
 
 <ul>
 <li>
 nsCommunication and Customer Service skil
 </li>
 <li>
 lsSales and Sales Management abiliti
 </li>
 <li>
 esTraining experience or relevant coursewo
 </li>
 <li>
 rkStrong interpersonal skil
 </li>
 <li>
 lsExperience in the real estate industry is a pl
 </li>
 <li>
 usBachelor's degree in Business, Marketing, or related fie
 </li>
 </ul>
 
 
 
 ld
</div>

Real Estate Sales Consultant

DHL Express

<div>
 
 Role Purpose:
 
 
 
 Serve as DHL&rsquo;s on-site representative within a key customer&rsquo;s premises, ensuring smooth day-to-day operational support, strong customer experience, and effective coordination between the customer and DHL teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Support &amp; Service Excellence
 
 
 
 
 <ul>
 <li>
 Act as a DHL ambassador at all times, providing professional, friendly, and solution-oriented support.
 </li>
 <li>
 Handle customer requests promptly and ensure a high level of service satisfaction.
 </li>
 <li>
 Maintain strong communication with the customer, addressing inquiries related to both import and export shipments.
 
 
 
 </li>
 </ul>
 
 Operational Coordination
 
 
 
 
 <ul>
 <li>
 Prepare and issue AWBs directly from the customer site.
 </li>
 <li>
 Track shipments proactively and provide the customer with accurate updates throughout the process.
 </li>
 <li>
 Coordinate closely with DHL Sales to protect, grow, and retain the business allocated to this key account.
 </li>
 <li>
 Support invoice follow-up by liaising between DHL Finance and the customer&rsquo;s finance team to ensure timely resolution.
 
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work as part of the wider DHL team, contributing to tasks and initiatives such as mailshots and customer communication activities.
 </li>
 <li>
 Share customer insights and concerns with relevant internal departments to support continuous improvement.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Proficient in English, Excel, Word, and email communication.
 </li>
 <li>
 Strong communication skills with a customer-oriented mindset.
 </li>
 <li>
 Organized, reliable, and able to manage multiple tasks efficiently.
 
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 University degree required.
 </li>
 <li>
 Logistics experience in a plus.
 </li>
 </ul>
</div>

In-House Logistics Coordinator

talabat

<div>
 
 About Instashop
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey.
 
 
 
 Job Description
 
 
 
 
 About the role:
 
 
 
 As a Senior Customer Service Coordinator you will be responsible for managing the customer&rsquo;s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.
 
 
 
 Day-to-Day Responsibilities
 
 
 
 <ul>
 <li>
 Handling calls and messages from customers, partners, and prospects from our inbound channel
 </li>
 <li>
 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely
 </li>
 <li>
 Act as a role model and mentor to the Associates and Coordinators
 </li>
 <li>
 Responsible for floor support, supporting the team-leader in assisting the team with complex situations
 </li>
 <li>
 Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders
 </li>
 <li>
 Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction
 </li>
 <li>
 Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment
 </li>
 <li>
 Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable
 </li>
 <li>
 Staying up-to-date on company policies and procedures to provide accurate information to customers
 </li>
 <li>
 Participating in initiatives designed to improve customer satisfaction and business performance
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; bachelor's degree preferred.
 </li>
 <li>
 Minimum 3+ years of experience in customer service or call center roles
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 <ul>
 <li>
 Ability to multitask and handle high call volumes
 </li>
 <li>
 Effective time management &amp; organizational skills
 </li>
 <li>
 Exceptional interpersonal and problem-solving skills
 </li>
 <li>
 Flexible schedule and open to work on a rotational shift basis, including weekends
 </li>
 <li>
 Genuine care and concern for customer concerns and satisfaction
 </li>
 <li>
 Strong communication skills in English, both verbal and written
 </li>
 </ul>
</div>

Customer Service Advisor (instashop)

<div>
 
 
 Company Description
 
 
 
 
 
 
 The Address Investments is a premier real estate company in Egypt and the Middle East, known for its commitment to revolutionizing the real estate market with a client-centric approach. Specializing in properties across Egypt and the region, the company offers buyers a tailored experience, presenting numerous projects to suit a variety of budgets. With a reputation for high-quality service and strong relationships with top developers, The Address Investments ensures access to diverse property options and exclusive offers. Their team of skilled professionals undergoes thorough training to maintain a supportive and collaborative atmosphere, creating a family-like environment for both clients and staff. This innovative approach positions The Address Investments as a pioneer and trusted partner in the real estate market.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Fresh Graduate Real Estate Sales Specialist position based in Cairo. The role involves assisting clients in finding their ideal properties by understanding their needs and presenting suitable options. Daily responsibilities include building and maintaining strong relationships with clients, developers, and internal team members; negotiating deals; and staying updated on market trends and property listings.
 
 
 
 
 
 Comprehensive training is provided to ensure that all incoming sales batches are fully prepared for real-world sales operations. This training equips new hires with in-depth knowledge of the real estate market, sales techniques, company processes, and property offerings, enabling them to deliver exceptional service and achieve strong performance from day one.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong customer service and communication skills to effectively understand and meet clients&rsquo; needs.
 </li>
 <li>
 Basic experience or foundational knowledge in sales or brokerage to support negotiations and deal closures.
 </li>
 <li>
 Interest in the real estate industry with the willingness and ability to develop market expertise.
 </li>
 <li>
 Openness and commitment to structured training programs to excel in real estate sales and master product knowledge.
 </li>
 <li>
 Strong interpersonal skills, professionalism, and a collaborative team-oriented mindset.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field is preferred but not mandatory.
 </li>
 <li>
 Proficiency in Microsoft Office tools and communication platforms is an added advantage.
 </li>
 </ul>
 
 
</div>

SALES (FRESH GRADUATES OR NO EXPERIENCE)

Procter & Gamble

<div>
 
 Job Location
 
 
 
 CAIRO BUSINESS OFFICE
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The Artwork Specialist falls under the broader job family of Creative Design and Production. This job family focuses on the creation, development, and production of visual elements for various media channels. The Artwork Specialist plays a crucial role in ensuring the quality and accuracy of these visual elements.
 
 
 </li>
 </ul>
 
 Job Description:
 
 
 
 <ul>
 <li>
 The Artwork Specialist is responsible for creating and managing artwork for various products. This includes designing layouts, selecting colors, and choosing fonts that align with brand guidelines.
 </li>
 <li>
 The role also involves collaborating with multiple teams to ensure that the artwork meets the product specifications and regulatory requirements.
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create and manage artwork for various products in line with brand guidelines.
 </li>
 <li>
 Collaborate with multiple teams to ensure artwork meets product specifications and regulatory requirements.
 </li>
 <li>
 Review and approve final layouts for print production.
 </li>
 <li>
 Ensure all artwork is delivered within project timelines.
 </li>
 <li>
 Maintain a database of all artwork files for future reference.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 A degree in Graphic Design or a related field.
 </li>
 <li>
 Proficiency in design software such as Adobe Illustrator and Photoshop.
 </li>
 <li>
 Attention to detail and a keen eye for aesthetics.
 </li>
 <li>
 Ability to work in a fast-paced environment and meet tight deadlines.
 </li>
 <li>
 Strong communication skills to effectively collaborate with various teams.
 </li>
 <li>
 Candidates with strong, relevant portfolios and experience in packaging, print-ready artwork or layout systems.
 </li>
 <li>
 Understanding of color modes (CMYK vs. RGB) and print limitations
 </li>
 <li>
 Experience with Pantone matching and working with numerical color values
 </li>
 <li>
 Basic knowledge of packaging technical drawings
 
 
 </li>
 </ul>
 
 Must Have Skills
 
 :
 
 
 <ul>
 <li>
 Degree in Graphic Design/related field
 </li>
 <li>
 1 -3 years&rsquo; experience in graphic design or in studio
 </li>
 <li>
 Studio experience/knowledge
 </li>
 <li>
 Proficient in Adobe Illustrator
 </li>
 <li>
 Proficient in Photoshop
 </li>
 <li>
 Proficient in Adobe InDesign
 
 
 </li>
 </ul>
 
 Nice to Have Skills
 
 :
 
 
 <ul>
 <li>
 Strong understanding of brand architecture and design principles for visual consistency.
 </li>
 <li>
 Print Production Experience/knowledge
 
 
 </li>
 </ul>
 
 JUST SO YOU KNOW:
 
 
 
 You will get a competitive compensation package, in line with your qualifications and experience.
 
 
 We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: &ldquo;Everyone valued. Everyone included. Everyone performing at their peak&rdquo;. Are you ready to inspire us with your creative ideas?
 
 
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we&rsquo;re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being &ldquo;in touch&rdquo; so we craft brands and products to improve the lives of the world&rsquo;s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
 
 
 We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000147143
 
 
 
 Job Segmentation
 
 
 
 Experienced Professionals
</div>

Graphic Design Specialist

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Social Media Specialist, you will be responsible for developing and implementing social media strategies to enhance our brand presence, engage with our target audience, and drive organic growth. You will be managing multiple social media platforms, crafting compelling content, analysing campaign performance, and staying up-to-date with industry trends and best practices.
 
 
 You are responsible for:
 
 
 <ul>
 <li>
 Develop and execute strategic social media plans across various platforms, including but not limited to Facebook, Instagram, TikTok, LinkedIn, and YouTube
 </li>
 <li>
 Create and publish engaging and relevant content that aligns with our brand voice, objectives, and target audience
 </li>
 <li>
 Monitor social media channels, respond to comments, messages, and inquiries in a timely and professional manner
 </li>
 <li>
 Collaborate with cross-functional teams to ensure brand consistency and alignment of social media efforts with overall marketing and communication strategies
 </li>
 <li>
 Conduct market research and competitor analysis to identify trends, opportunities, and areas for improvement
 </li>
 <li>
 Stay up-to-date with industry trends, best practices, and emerging social media platforms, tools, and technologies
 </li>
 <li>
 Measure, analyse, and report on social media campaign performance using various analytics and tracking tools
 </li>
 <li>
 Optimise social media campaigns based on data insights and trends to drive engagement, reach, and conversion
 </li>
 <li>
 Identify and engage with key influencers and brand advocates to expand our social media reach and enhance brand credibility
 </li>
 <li>
 Develop and maintain strong relationships with internal stakeholders, external partners, and vendors to support social media initiatives and partnerships
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Mass Communication, or a related field
 </li>
 <li>
 Minimum 3 years of experience in a similar role. Preferably in an agency
 </li>
 <li>
 Proven work experience as a Social Media Specialist or similar role
 </li>
 <li>
 In-depth knowledge and understanding of various social media platforms, tools, and analytics
 </li>
 <li>
 Strong written and verbal communication skills with a keen eye for detail
 </li>
 <li>
 Proficiency in content creation, copywriting, and editing
 </li>
 <li>
 Experience in developing and executing social media strategies to drive organic growth and engagement
 </li>
 <li>
 Familiarity with social media advertising and paid campaigns is a plus
 </li>
 <li>
 Creative thinking and problem-solving abilities to develop innovative social media campaigns
 </li>
 <li>
 Excellent time management and organisational skills with the ability to multitask and prioritise effectively
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and generate actionable insights
 </li>
 <li>
 Strong creative skills
 </li>
 <li>
 Ability to work independently as well as collaborate effectively within a team environment
 </li>
 <li>
 Agile and capable of handling multiple projects simultaneously
 </li>
 <li>
 An eye for details and the ability to proofread one's own work are a must
 </li>
 <li>
 Strict adherence to the style guides of Bayut and their policies for publication
 </li>
 <li>
 Easily adapts to changes
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Social Media Specialist - Bayut

Explore 111+ Customer service specialist in Cairo this June. Find roles across top companies and apply now to boost your career.