it specialist

administrative support specialist Jobs in Cairo

administrative support specialist

assistant business development specialist Jobs in Cairo

business operations specialist Jobs in Cairo

business operations specialist

call center - english customer service Jobs in Cairo

call center - english customer service

customer service specialist

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix.
 
 
 
 
 
 Location: New Cairo, Egypt
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Communicate with customers via phone.
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Fluent in English (B2-C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start Immediately
 </li>
 </ul>
 
 
 
 
 Benefits
 
 
 
 
 <ul>
 <li>
 Attractive salary package.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts)
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist

The Address Investments

<div>
 
 
 Company Description
 
 
 
 'The Address Investments' is a leading real estate company in Egypt, focused on providing clients with their dream homes through a variety of developments tailored to suit their budget. With a strong emphasis on customer satisfaction and a proactive team, we strive to set industry standards and position ourselves as pioneers in the real estate field. Our unique approach and strong relationships with developers allow us to offer homes within hundreds of projects in Egypt.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site Sales Specialist role located in New Cairo at 'The Address Investments'. The Sales Specialist will be responsible for daily tasks related to communication, customer service, sales, training, and sales management.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Communication and Customer Service skills
 </li>
 <li>
 Sales and Sales Management abilities
 </li>
 <li>
 Training experience or relevant coursework
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Experience in the real estate industry is a plus
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field
 </li>
 </ul>
 
 
</div>

Salesperson

Fresh Sales Agent (Fresh Grad & Undergrad)

Sutherland

<div>
 
 🌟
 
 We&rsquo;re Hiring: Customer Service Specialist
 
 
 
 📍
 
 Location:
 
 New Cairo
 
 
 🕘
 
 Job Type:
 
 Full-Time | On-site
 
 
 👋
 
 About Us
 
 
 
 At Sutherland, we help global brands grow smarter through AI, automation, cloud engineering, and digital solutions.
 
 
 We believe in innovation, teamwork, and creating great experiences&mdash;not just for our clients, but for our people too. With hundreds of patented AI solutions and a flexible as-a-service model, we&rsquo;re all about moving fast, thinking big, and growing together.
 
 
 💬
 
 About the Role
 
 
 
 We&rsquo;re looking for friendly, confident, and customer-focused individuals to join our team as
 
 Customer Service Specialists
 
 .
 
 
 In this role, you&rsquo;ll help customers, solve problems, and ensure every interaction ends on a positive note.
 
 
 🛠️
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Answer customer questions and provide support
 </li>
 <li>
 Resolve issues in a calm, professional, and friendly manner
 </li>
 <li>
 Communicate clearly and confidently over the phone
 </li>
 <li>
 Make customers feel heard, valued, and supported
 </li>
 <li>
 Work closely with your team to deliver excellent service
 </li>
 </ul>
 
 ✅
 
 Who Can Apply?
 
 
 <ul>
 <li>
 Fresh graduates &amp; dropouts are welcome
 </li>
 <li>
 Good communication and customer service skills
 </li>
 <li>
 Positive attitude and willingness to learn
 </li>
 <li>
 Strong listening and problem-solving skills
 </li>
 <li>
 Team player
 </li>
 <li>
 Fluent English (B2/C1 level)
 </li>
 <li>
 Ability to work night &amp; overnight shifts
 </li>
 </ul>
 
 🎁
 
 What&rsquo;s In It for You?
 
 
 <ul>
 <li>
 Attractive salary
 </li>
 <li>
 Fully paid training
 </li>
 <li>
 KPIs granted for the first 3 months
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Free transportation
 </li>
 <li>
 Overnight allowance
 </li>
 <li>
 Real opportunities for career growth and promotion
 </li>
 </ul>
 
 ✨
 
 Ready to Apply?
 
 
 
 Send your CV to:
 
 rania.sekik@sutherlandglobal.com
 
 
 
 
 
</div>

Customer Service Representative

Signify

<div>
 Job Title
 
 
 Customer Order Desk Specialist
 
 
 
 Job Description
 
 
 
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a Customer Order Specialist in Cairo, Egypt with Signify.
 
 
 <ul>
 <li>
 Checks the availability of order and prepares delivery proposal; where needed, selects proposed alternatives, updates order status and escalate deviations
 </li>
 <li>
 Screens complex orders (specials) regarding technical content and commercial correctness.
 </li>
 <li>
 Manages specials, combined shipment, missing or dead-on arrival.
 </li>
 <li>
 Monitors digital sales order creation process
 </li>
 <li>
 Monthly reporting of order receipts, deliveries, sales and stock levels.
 </li>
 <li>
 Accepts and validates sales order by checking references and validating relevant information
 </li>
 <li>
 Manage sales orders up to delivery and to forwarding.
 </li>
 <li>
 Manages customer master data
 </li>
 <li>
 Responds to customer questions and complaints regarding products and services provided through various channels.
 </li>
 <li>
 Manages manual order creation for complex projects, including milestone delivery and billing schedules.
 </li>
 <li>
 Analyzes complex orders in SAP to check for discrepancies between order and feasibility and has a deep understanding of the client's need to propose alternative solutions
 </li>
 <li>
 Configures solutions that cater to (partly) contradicting requirements. As a customer order specialist, it supports a revenue of EUR &gt;50 million annually and is responsible for order management, work with partnership to deliver excellent customer service
 </li>
 <li>
 Leads process improvements and automation
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 University Bachelors or Masters Degree
 </li>
 <li>
 4+ years of professional experience in the following areas:
 </li>
 <li>
 Strong understanding of customer Order Execution cycle including warehousing and transportation activities
 </li>
 <li>
 Strong customer orientation
 </li>
 <li>
 Speed &amp; Execution mindset
 </li>
 <li>
 Systems Savvy (especially oracle and MS office tools)
 </li>
 <li>
 Communicates with impact
 </li>
 <li>
 Builds high performing teams
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 30,000+ people.
 
 
 We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 Come join us, and together we can light the way.
</div>

Customer Order Desk Specialist

inDrive

<div>
 
 
 Department:
 
 Customer Service and Experience
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 To be added
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Responding to phone calls, emails, and chat messages.
 </li>
 <li>
 Quickly and efficiently resolving customer issues.
 </li>
 <li>
 Processing returns, exchanges, and customer complaints.
 </li>
 <li>
 Keeping records of each interaction with customers.
 </li>
 <li>
 Updating customer information in the CRM system.
 </li>
 <li>
 Collecting and forwarding customer feedback to relevant departments.
 </li>
 <li>
 Informing customers about the status of their inquiries.
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 Excellent oral and written communication skills for both Russian and Kazakh languages.
 </li>
 <li>
 Ability to conduct dialogue politely and professionally.
 </li>
 <li>
 Ability to work with large volumes of information.
 </li>
 <li>
 Attention to detail and accuracy in documentation.
 </li>
 <li>
 Proficiency in PC and basic office programs.
 </li>
 <li>
 Skills in working with CRM systems and other specialized software.
 </li>
 </ul>
</div>

Customer Support Specialist

Ecolab

<div>
 
 
 Overview:
 
 
 
 We are seeking a detail-oriented and customer-focused Supply Chain professional specializing in Export operations and Customer Service to manage end-to-end export operations. This role serves as the primary point of contact for international customers, ensuring smooth order processing, timely shipments, and compliance with global trade regulations.
 
 
 
 
 
 
 
 
 
 What&rsquo;s in it for you:
 
 
 <ul>
 <li>
 Opportunity to work in a dynamic, international business environment
 </li>
 <li>
 Exposure to global logistics, trade regulations, and cross-functional collaboration
 </li>
 <li>
 Develop expertise in export operations and customer relationship management
 </li>
 <li>
 Be part of a team that values accuracy, efficiency, and customer satisfaction
 </li>
 <li>
 Career growth opportunities within supply chain and international trade functions
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What will you do:
 
 
 <ul>
 <li>
 Act as the main point of contact for export customers regarding orders, shipments, and documentation
 </li>
 <li>
 Manage end-to-end export order processing (direct &amp; drop shipments) from receipt to final delivery
 </li>
 <li>
 Coordinate with logistics teams, freight forwarders, and shipping lines to ensure timely dispatch
 </li>
 <li>
 Prepare, review, and track export documentation accurately
 </li>
 <li>
 Ensure compliance with international trade regulations, customer requirements, and company policies
 </li>
 <li>
 Monitor shipments and proactively communicate updates, delays, or issues to customers
 </li>
 <li>
 Investigate and resolve customer complaints related to delivery, documentation, or discrepancies
 </li>
 <li>
 Escalate critical issues and follow through until full resolution
 </li>
 <li>
 Maintain accurate customer and shipment records in ERP systems
 </li>
 <li>
 Collaborate with Sales, Finance, Warehouse, and Logistics teams to support export operations
 </li>
 <li>
 Support invoicing accuracy and follow up on export-related customer queries
 </li>
 <li>
 Meet defined service level agreements (SLAs) and performance targets
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Experience in Export Customer Service, International Trade, or Logistics
 </li>
 <li>
 Strong understanding of export processes and international shipping terminology
 </li>
 <li>
 Knowledge of Incoterms, customs procedures, and international shipping practices is an advantage
 </li>
 <li>
 Excellent written and verbal communication skills in English (additional languages are a plus)
 </li>
 <li>
 High attention to detail, especially in handling documentation
 </li>
 <li>
 Strong problem-solving, coordination, and multitasking abilities
 </li>
 <li>
 Customer-focused mindset with professional handling of escalations
 </li>
 <li>
 Proficiency in ERP systems and Microsoft Office tools
 </li>
 </ul>
</div>

Key Account Rep - Customer Service

Explore 400+ Customer service specialist in Cairo this May. Find roles across top companies and apply now to boost your career.