customer service representative Jobs in Cairo

customer service representative

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client service specialist - fr is a must Jobs in Cairo

client service specialist - fr is a must

customer service specialist

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at New Cairo site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Location: New Cairo, Egypt
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Communicate with customers via phone.
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start Immediately
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts)
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Paid training
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist

<div>
 
 Advisor I, Customer Service,
 
 
 This position provides customer service support and resolution of routine problems regarding client's products or services via chat &amp; email channels and inbound calls.
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist - Chat & Email

The Coca-Cola Company

<div>
 
 Job Summary
 
 
 
 The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers&rsquo; requirements in a consistent, efficient and reliable manner. The role requires a good level of understanding of overall Customer Services (CS) and CPS processes, with a minimum of 3 years&rsquo; experience in a similar role.
 
 
 This role requires interaction with all internal stakeholders that impact customer supply, it is a key aspect of the overall CS function creating global standards, implementing good governance of existing processes, driving process improvements and maintaining effective management of the operational CS activities. The role also involves the development and execution of an effective customer satisfaction programme that will include customer surveys, VOC activities, etc. on a regular basis.
 
 
 A key part of the role is to work with the CS team to drive improvements in current activities to create efficiencies and drive productivity.
 
 
 This role also includes the direct customer account management for customers that are not managed through the Customer Account Specialist (CAS) role and will in some plants be involved in the back-up of the Product Commercialization role.
 
 
 
 Key Duties/Responsibilities
 
 
 
 Order and Forecast Management: (35%)
 
 
 <ul>
 <li>
 The receipt and management of all customer orders (Concentrate, DPS and Finished Goods), the entry of these into SAP, the follow through on availability issues with internal departments and handover of these to the CAS. Delivery creation will also be required in some aspects of this role. (30%)
 </li>
 <li>
 The entry of customer supplied forecasts into the APO system for subsequent loading into SAP, the verification that the data is as supplied by the customer when entered into the system. (5%)
 </li>
 <li>
 Evaluate ATP &amp; OTIF issues and work with the Supply Management team, Customer Account Specialists and Demand Planners to ensure all issues are resolved and long term corrective actions put in place to reduce repeats.
 
 
 </li>
 </ul>
 Documentation Management: (25%)
 
 
 <ul>
 <li>
 The creation of all customer related documentation to support the shipment, export and import of all customer orders. This involves both manual and system generated documents, and interaction with both internal departments and external bodies to support some customer requirements. (20%)
 </li>
 <li>
 The invoicing of all orders, at time of shipment to support accurate and timely financial and volume reporting. (5%)
 
 
 </li>
 </ul>
 Process improvement and standardisation: (15%)
 
 
 <ul>
 <li>
 Lead process standardization and improvements under CS Operations role. Work with SAP team for any SAP improvements or changes impacting customer data, orders or forecast.
 </li>
 <li>
 Coordinate, lead and support projects that will positively impact CS transactional processes to drive productivity improvement with visible financial and FTE benefits.
 </li>
 <li>
 Develop process improvements based on OE methods and drive continuous improvement.
 </li>
 <li>
 Support the implementation of new supply chains and business models, working to integrate these into normal CPS business.
 
 
 </li>
 </ul>
 Complaint management and customer satisfaction: (15%)
 
 
 <ul>
 <li>
 Log all customer related complaints, queries and OTIF issues into SAP. Track and trend customer concerns / complaints, to facilitate development of corrective actions. Follow-up with internal stakeholders to ensure timely closure out of issues.
 </li>
 <li>
 Coordinate and track customer feedback through surveys, VOC activities, etc. on a regular basis. Compile reports and analyse once data is available. Track and coordinate actions from internal stakeholders.
 </li>
 <li>
 A key requirement in regard to all the responsibilities of this role is the development of a very effective working relationship with the CS Specialists in supporting customer requirements and requests in a timely and effective manner.
 
 
 </li>
 </ul>
 Other activities: (10%)
 
 
 <ul>
 <li>
 Lead and coordinate the CS processes to support Business Continuity Planning and Supply Point Shift execution,
 </li>
 <li>
 MRB coordination within the CS team and development of reports for monthly provision management.
 </li>
 <li>
 This role will also involve direct customer account management for customers not managed by CAS and small transactional customers. Plus the backing up of the Product Commercialisation team in some locations.
 </li>
 <li>
 The role also requires the person to train new team members on the above tasks, as well as developing the relevant training material for CS Shared Services.
 
 
 </li>
 </ul>
 Computer Literacy, Customer Service, Detail-Oriented, Equipment Installations, HVAC Systems, Oral Communications, Refrigeration Systems, Technical Support, Troubleshooting
 
 
 
 Location(s):
 
 
 
 Egypt
 
 
 
 City/Cities
 
 
 
 
 Travel Required:
 
 
 
 00% - 25%
 
 
 
 Relocation Provided:
 
 
 
 No
 
 
 
 Job Posting End Date
 
 
 
 July 30, 2026
 
 
 
 Our Purpose And Growth Culture
 
 
 
 We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what&rsquo;s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors &ndash; curious, empowered, inclusive and agile &ndash; and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
</div>

Customer Accounts Specialist (1 Year Contract)

QNB Egypt

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 1- Represent active daily point-of-contact for customers requesting or inquiring on different bank products (whether in person or by phone).
 
 
 2- Maintain and develop cross-selling transactions through cultivation of account relationships. Maintain personal contacts with individuals through business calls and cross selling.
 
 
 3- Develop new business from prospect customers through the utilization of all services of the bank and augment services in the ones already established. Requests&rsquo; Fulfillment
 
 
 4- Receive and record customer orders, verify customer signatures, check balance, place holds on funds as required, check endorsements and validity.
 
 
 5- Process and issue card &amp; loan applications. Maintain depository accounts (open, renew, close). 6- Receive orders for check books. Issue check books and maintain related registers.
 
 
 7- Compile and analyze customer needs, prepare loan applications (new, renewal, or modification), and provide adequate technical advice.
 
 
 8- Prepare &amp; handle loan files systematically, including loan documentation, agreements, commitments, historical data, memoranda, supporting documents, IDs, investigation reports, correspondence, news clippings, and other miscellaneous forms. Maintain index of files for ready access.
 
 
 9- Maintain full awareness of all bank products and services.
 
 
 10- File and archive customer files &amp; any supporting documents.
 
 
 11- Maintain the branch&rsquo;s main Vault Key &amp; archiving key. Portfolio Management.
 
 
 12- Handle relationships with the assigned portfolio of Banky clients.
 
 
 13- Set effective action plans to achieve the Banky Portfolio targets as designated by the Banky Segment development.
 
 
 14- Responsible for managing Banky client's requests and hosting them at the branch, maintaining bank's professional image to attain their optimum satisfaction level.
 
 
 15- Monitor and follow up on Banky Clients' credit facilities performance.
 
 
 16- Maintain close follow up on Banky clients' positions, movements, expired/ overrun limits, missed loan installments and delinquent credit cards, to keep control of the portfolio risk.
 
 
 17- Handle all complaints posed by Banky clients.
 
 
 18- Attract new Banky clients and promote more bank products and services to existing clients to achieve the portfolio target.
 
 
 19- Monitor arising customer opportunities on regular basis and plan an action plan per customer using Delta Portal&rsquo;s different features (Opportunities, Appointments, Tasks and Discussion Topics). 20- Service and cooperate in other accounts in the absence of their assigned staff.
 
 
 21- Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and where possible. QNB Egypt Management Support Structure Branch Network Job Descriptions
 
 
 22- Ensure correct adoption of policies and procedures to guarantee that QNB Egypt business is conducted in compliance with Local Laws, Internal rules and regulations, as well as International Standards.
 
 
 
 Job Specifications:
 
 
 
 
 Education:
 
 Bachelor's degree in business, Accounting, or Finance.
 
 
 
 Experience:
 
 Fresh Graduate with fair knowledge in the banking field
 
 
 
 Skills:
 
 
 
 Excellent interpersonal
 
 
 planning and directing skills
 
 
 Excellent managerial and leadership skills
 
 
 Excellent problem solving and negotiation skills
 
 
 High analytic and observational skills
 
 
 Fluency in Arabic and English written/spoken
 
 
 Very good computer knowledge
 
</div>

RM & Teller Fresh Grads (New Administrative Capital)

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Learning &amp; Development Specialist - Bayut Academy, you will be responsible for developing and delivering training modules for new, returning, and existing clients with content consisting of educational materials relevant to the Real Estate industry, including but not limited to product updates, onboarding guidelines, and market insights. You will be required to deliver these trainings under the auspices of Bayut Academy, face-to-face or through any other available medium, such as video calls.
 
 
 
 You are responsible for:
 
 
 
 <ul>
 <li>
 Help design training content with an emphasis on driving product adoption
 </li>
 <li>
 Develop property-related content and educational materials, demonstrating a strong understanding of the real estate market, trends, terminology, and customer needs
 </li>
 <li>
 Enter and track all training sessions delivered, including content, number of attendees, and overall session rating
 </li>
 <li>
 Deliver assigned and approved training content through Zoom, Bayut Academy sessions and face-to-face in an engaging and interactive manner
 </li>
 <li>
 Work closely with product and Bayut Academy to improve and facilitate content and training programs, including blended learning, and to help facilitate and design e-learning modules
 </li>
 <li>
 Ensure quality delivery of content and attend ongoing (in-house) professional development programs (train the trainer, instructional design, adult learning principles, etc.)
 </li>
 <li>
 Bridge the gap between product training and Bayut academy, i.e., include best practices in product training (professional phone etiquette, effective questioning techniques, principles of customer service, etc.)
 </li>
 <li>
 Introduce and make use of engaging and interactive tools and platforms, e.g. Polls, role plays, to engage and interact with customers in order to create interactive training
 </li>
 <li>
 Look for opportunities to improve the quality of training both externally and internally
 </li>
 <li>
 Assist with clients' queries and questions via video call, phone, email, or office visits
 </li>
 <li>
 Create training videos and add content to TalentLMS, including narrating PowerPoints and QuickTime Videos on an ongoing basis
 </li>
 <li>
 Create, schedule and maintain training calendars.
 </li>
 <li>
 Ensure timely reminders and follow-ups with clients while maintaining high standards and commitment to customer service
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A bachelor's degree is preferred
 </li>
 <li>
 Previous real estate experience is preferred
 </li>
 <li>
 Arabic &amp; English - spoken and written fluency
 </li>
 <li>
 Well-versed in customer services and training techniques with the ability to learn quickly
 </li>
 <li>
 Understands the importance of training
 </li>
 <li>
 Ability to promote a strong and professional presence in front of small and large groups comprised of agents, marketing managers, sales directors and managing directors
 </li>
 <li>
 Strong written and verbal skills, and the ability to shift communication depending on the audience
 </li>
 <li>
 Ability to embrace change within the organisation in a professional and upbeat manner
 </li>
 <li>
 Exceptional interpersonal and presentation skills
 </li>
 <li>
 A go-getter (someone who looks for opportunities and areas to improve) who is proactive
 </li>
 <li>
 Desire to learn, grow and help to improve the training department and work across multiple departments as needed
 </li>
 <li>
 Ability to take full ownership of tasks and materials assigned in an honest and innovative manner
 </li>
 <li>
 Ability to multitask, prioritise, and manage time effectively
 </li>
 <li>
 Highly presentable with a responsible and professional attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Trainer - Bayut Academy

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 
 
 
 
 Site Reliability Engineer/ Expert/ Specialist you will be responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events and develop both manual remediation approaches and automated workflows to resolve alerts. Oversee the deployment of IT services and solutions ensuring successful integration with minimal disruption. Focuses on operational automation and integration to enhance efficiency and collaboration between development and operations within service operations.
 
 
 
 
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Define, build, and maintain support systems to ensure high availability and performance.
 </li>
 <li>
 Handle complex cases for the PSO.
 </li>
 <li>
 Implement automation for system provisioning, self-healing, auto-recovery, deployment, and monitoring.
 </li>
 <li>
 Perform incident response and root cause analysis (RCA) for critical system failures.
 </li>
 <li>
 Monitor system performance and establish Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs).
 </li>
 <li>
 Collaborate with Development and Operations to integrate reliability best practices, including zero-downtime architecture.
 </li>
 <li>
 Proactively identify and remediate performance issues.
 </li>
 <li>
 Work closely with Product T&amp;E, ICE, and Service Architects for new product productization as SGS technical expert.
 </li>
 <li>
 Coordinate with internal and external stakeholders to improve service performance and ensure high availability.
 </li>
 <li>
 Ensure Operations readiness to support new products.
 </li>
 <li>
 Accountable within SGS for in-scope product availability and performance.
 </li>
 <li>
 Problem Management
 </li>
 <li>
 Conduct thorough problem investigations and root cause analyses to diagnose recurring incidents and service disruptions.
 </li>
 <li>
 Coordinate with Incident Management teams and collaborate with PSOs and Engineering/Product teams to implement permanent solutions.
 </li>
 <li>
 Monitor effectiveness of problem resolution activities and provide regular reporting to ensure continuous improvement.
 </li>
 <li>
 Event Management
 </li>
 <li>
 Define, build, and maintain an event catalog specifying active events, thresholds, and remediation actions; optimize it for efficiency.
 </li>
 <li>
 Develop event response protocols, provide training, and ensure efficient incident handling.
 </li>
 <li>
 Customer &amp; Operational Support
 </li>
 <li>
 Collaborate with Customer Success Managers to implement initiatives that enhance customer satisfaction and retention.
 </li>
 <li>
 Prepare reports, documentation, and communication materials covering customer metrics, updates, and product changes.
 </li>
 <li>
 Identify and implement improvements in internal processes and workflows.
 </li>
 <li>
 Contribute to knowledge management resources such as FAQs and training materials.
 </li>
 <li>
 Data Steward Responsibilities
 </li>
 <li>
 Implement data governance policies defined by the Data Owner and ensure adherence to standards.
 </li>
 <li>
 Monitor data quality, consistency, and compliance on an ongoing basis.
 </li>
 <li>
 Act as a Subject Matter Expert (SME) for data within the assigned area, providing guidance and answering queries.
 
 
 </li>
 </ul>
 
 
 
 
 
 Who You Are
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field.
 </li>
 <li>
 5+ years of experience in IT operations, service management, or infrastructure management, including roles such as Site Reliability Engineer, Problem Manager, or DevOps Manager.
 </li>
 <li>
 Proven experience managing high-availability systems and ensuring operational reliability.
 </li>
 <li>
 Extensive experience in root cause analysis (RCA), incident management, and developing permanent solutions for recurring service disruptions.
 </li>
 <li>
 Hands-on experience with CI/CD pipelines, automation, system performance monitoring, and infrastructure as code (IaC).
 </li>
 <li>
 Strong background in collaborating with cross-functional teams (Development, Operations, Engineering, etc.) to improve operational processes and service delivery.
 </li>
 <li>
 Experience managing deployments, conducting risk assessments, and optimizing event and problem management processes.
 </li>
 <li>
 Familiarity with cloud technologies, containerization, and scalable architectures, including zero-downtime deployment strategies.
 
 
 </li>
 </ul>
 
 Technical Skills (Must-to-Have)
 
 
 
 <ul>
 <li>
 Strong AKS &amp; On prem K8s skills and experience.
 </li>
 <li>
 Scripting (Ansible &amp; Bash, Python - combination of anything would be great),
 </li>
 <li>
 Automation,
 </li>
 <li>
 CI/CD pipeline,
 </li>
 <li>
 Terraform exposure,
 </li>
 <li>
 Azure (or) AWS skill.
 </li>
 <li>
 Basic DB skills.
 </li>
 <li>
 Strong problem-solving skills &amp; quick learner.
 </li>
 <li>
 SRE mindset.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 WHAT WE OFFER
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Site Reliability Engineer/ Expert/ Specialist (DevOps Eng)

Capital Limited

<div>
 
 
 About the job
 
 
 
 
 
 
 Capital Drilling (Egypt) Ltd is a highly respected mineral exploration drilling company with operations in Egypt. We are known for our commitment to operational excellence and ambitious growth strategies. We are seeking applications for the Administrator Specialist position from dedicated and professional individuals who would like to join our dynamic team.
 
 
 
 
 
 This role will provide a vital opportunity to be part of a team that ensures the smooth and efficient administrative.
 
 
 
 
 
 
 Administrator Specialist
 
 
 
 
 
 
 
 Location:
 
 
 Sukari, Marsa Allam- Egypt
 
 
 
 
 
 
 The Administrator Specialist plays a vital role in ensuring the efficient and organized management of administrative and logistical operations on-site. This role is responsible for handling financial disbursements, coordinating employee travel and site access, maintaining accurate records, and ensuring smooth daily operations that support both employees and management.
 
 
 
 
 
 The Administrator Specialist contributes directly to the seamless functioning of the site by managing petty cash, travel logistics, documentation, and administrative compliance.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
  Manage the site petty cash fund, including disbursements and payment of
 
 
 
 
 
 maintenance and administrative expenses
 
 
 
 
 
  Handle flight bookings for national employees
 
 
 
 
 
  Maintain travel analysis reports and records for monthly payment processing
 
 
 
 
 
  Coordinate local transport services for employees and manage driver scheduling
 
 
 
 
 
  Oversee site access for newcomers and visitors by preparing security permits
 
 
 
 
 
  Ensure housekeeping standards are maintained and process site clearance
 
 
 
 
 
 forms with the necessary approvals
 
 
 
 
 
  Process employee refunds and submit documentation to the Cairo office
 
 
 
 
 
  Other duties as directed
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
  Bachelor&rsquo;s degree in business administration, Management, or a related field
 
 
 
 
 
  Highly effective communicator in Arabic &amp; English
 
 
 
 
 
  Ability to work on rotation schedule: 20 days on Site/ 10 days Off site
 
 
 
 
 
  Proficiency in MS Office Suite (Word, Excel, SharePoint, Teams etc.)
 
 
 
 
 
  High attention to detail with strong organizational and record-keeping skills
 
 
 
 
 
  Excellent interpersonal skills with the ability to handle multiple tasks
 
 
 
 
 
  Good time management
 
 
 
 
 
  Ability to work under pressure
 
 
 
 
 
 
 
 
 Interested candidates can apply by sending their CV at (human.resources@capdrill.com)
 
</div>

Administrative Specialist

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