customer service specialist

VXI Global Solutions

<div>
 
 VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Customer Support and Customer Service skills
 
 
 Customer Satisfaction and Customer Experience skills
 
 
 Phone Etiquette
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to multitask and handle challenging situations
 
 
 Experience in a customer service role is a plus
 
 
 Fluency in English ( B2+ - C1 )
 
 
 Night and overnight shifts
 
 
 
 
 
 Location: Citystars Mall, Nasr city, Cairo
 
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Customer Service Representative

EELAF

<div>
 
 Qualifications
 
 
 
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 <li>
 A minimum of 5 years designing experience and products in a professional setting.
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 <li>
 Excellent knowledge of modern HTML, CSS Fruit their days replenish first of forth man after morning heaven place.
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 Responsibilities
 
 
 
 <ul>
 <li>
 A minimum of 5 years designing experience and products in a professional setting.
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 Excellent knowledge of modern HTML, CSS Fruit their days replenish first of forth man after morning heaven place.
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</div>

Customer Care Specialist

Azadea Group

<div>
 
 
 Job Purpose:
 
 
 
 The Stores Operations Specialist is responsible for ensuring the efficiency of the stockroom team, overseeing operational processes, and enhancing the selling area to improve and fulfill the customer experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
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 Organize and optimize stockroom processes to ensure items are displayed correctly, storage is efficient, and health and safety standards are strictly implemented.
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 Manage and organize the shipment receiving process to ensure shop readiness and product availability, thereby enhancing the customer experience.
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 Assist shop managers in managing the stock budget and achieving objectives timely, including store sales, store productivity, stock loss, and operational margin.
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 Ensure continuous product availability by regularly replenishing stocks. Assist shop managers in managing shop inventory, including establishing stocking levels and monitoring supply and material disbursements to ensure inventory accuracy.
 </li>
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 Support shop managers by coordinating and regulating the allocation of manpower hours in the stockrooms, aligning stock-keepers' schedules with shipment deliveries and store sales.
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 Oversee the development and motivation of the stockroom team, ensuring they understand the importance of stockroom processes and safety standards.
 </li>
 </ul>
 
 
 
 
 
 Language and Technical skills:
 
 
 <ul>
 <li>
 Fluency in English.
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 <li>
 Proficiency in MS Office and shop/stock management tools.
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 Two to four years of experience in Retail, or a similar role.
 </li>
 </ul>
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Store Operations Specialist - Zara Egypt

AllCare.ai

<div>
 
 Company: AllCare.ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based)
 
 
 
 
 
 
 The Mission
 
 
 
 AllCare.ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators. We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare. Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep. We don't just coordinate care &mdash; we deliver care.
 
 
 
 
 
 
 The Growth
 
 
 
 We are in a phase of exponential expansion driven by urgent market demand. Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months. We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.
 
 
 
 
 
 
 The Opportunity
 
 
 
 The Provider &amp; Care Operations Specialist will be responsible for coordinating provider logistics including scheduling &amp; routing to ensure smooth day-to-day operations across our provider network. This role serves as the primary operational link between providers, facilities, internal teams, and pharmacy operations to ensure high-quality service delivery and operational efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Coordinate provider schedules and daily routing.
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 Manage provider assignments and optimize utilization.
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 Communicate with Care partners to confirm schedules, patient census, and operational changes.
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 Coordinate with Care partners, MAs, and Dispatch teams to ensure seamless patient care.
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 Support provider onboarding and operational readiness.
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 Monitor daily operational KPIs and proactively resolve scheduling or service issues.
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 Maintain accurate operational records and reporting.
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 Escalate operational risks and recommend process improvements.
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 </ul>
 
 
 
 
 
 Who This Is For
 
 
 <ul>
 <li>
 Has 2-5 years of experience in healthcare operations, provider operations, dispatch, care coordination, or logistics.
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 Has strong organizational and multitasking skills.
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 Is comfortable working in a fast-paced, highly dynamic environment.
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 Has excellent written and verbal communication skills.
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 Is highly analytical and detail-oriented.
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 Demonstrates strong ownership, accountability, and problem-solving abilities.
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 Is proficient in Microsoft Excel and comfortable learning new systems.
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 Experience with healthcare providers, scheduling, routing, home health, mobile care, or long-term care operations is highly preferred.
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 On US time, fully. Your work calendar runs on the US Pacific week. You'll take time off when your facilities take time off &mdash; Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest. This isn't a perk we bolted on; it's how the job works.
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 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
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 B.Pharm or PharmD degree from an accredited Egyptian university.
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 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO. New graduates with strong English and customer orientation will be considered.
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 Fluent written and spoken English. Neutral accent preferred; clarity and warmth required.
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 Willingness and ability to work US Pacific Time hours
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 US holiday calendar. This team observes US federal holidays, not Egyptian holidays. You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).
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 Strong comfort with modern tools &mdash; CRM, task management, communication platforms &mdash; and an AI-forward mindset. Care Partners work alongside AI daily.
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 Detail-oriented, process-disciplined, and calm under pressure.
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 Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.
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 Based in Egypt with valid work authorization.
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 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
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 Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).
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 Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.
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 Experience in a Primary/Secondary account coverage model or named-account service model.
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 Benefits
 
 
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 Base salary: $700 USD/month, plus monthly performance bonus up to $400/month based on operational KPIs
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 US holiday calendar &mdash; you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).
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 Health benefits and paid time off.
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 </ul>
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Provider & Care Operations Specialist

Bevatel

<div>
 We're looking for a
 
 Social Media Specialist
 
 to join our team at
 
 Bevatel
 
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Content Creation: Produce high-quality, trend-driven video content and UGC across all platforms.
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 Platform Management: Manage and optimize presence on Meta, TikTok, YouTube, Snapchat, and LinkedIn.
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 Creative Execution: Use CapCut, Canva, and AI tools to create fast-paced, engaging visuals.
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 Trend Adaptation: Stay ahead of viral trends and quickly adapt them to the brand.
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 Catalog Management: Maintain product/service catalogs on WhatsApp Business and social commerce tools.
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 Engagement: Actively engage with the community and respond to interactions promptly.
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 Analytics: Monitor performance metrics to optimize and improve social media strategy.
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Energy &amp; Mindset: Highly active, proactive, and deeply connected to modern social media culture.
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 Experience: Proven track record in media and UGC creation (A portfolio of video work is mandatory).
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 Tool Mastery: (CapCut, Canva, or fast-paced AI creative tools).
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 Agility &amp; Flexibility: A multi-tasker who is resourceful, adaptable, and can make things happen quickly.
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 Marketing tools: Meta, YouTube, TikTok, Snap, Google Channel, LinkedIn, WB business and catalog,
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 </ul>
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Social Media Specialist

<div>
 
 
 We're Hiring: Recruitment Specialist (International Recruitment)
 
 
 
 Are you passionate about connecting top talent with global career opportunities?
 
 
 We're looking for a
 
 Recruitment Specialist
 
 to join our team and support national and international hiring. If you have experience in end-to-end recruitment and enjoy working in a dynamic, fast-paced environment, we'd love to hear from you.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Manage the full recruitment lifecycle for local and international hiring.
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 Source and attract qualified candidates across European markets.
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 Create and publish job advertisements.
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 Screen CVs and conduct initial interviews.
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 Assess candidates' language, technical, and interpersonal skills.
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 Coordinate online assessments, interviews, and selection activities.
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 Support international candidates with the relocation process.
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 Partner with internal stakeholders to ensure timely and high-quality hiring.
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 Maintain accurate recruitment records and ensure compliance with company policies and GDPR.
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Fluent English.
 </li>
 <li>
 
 Minimum 2 years of recruitment experience is a must.
 
 </li>
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 International recruitment experience is an advantage.
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 Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
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 <li>
 Strong communication, organizational, and interpersonal skills.
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 Results-driven, adaptable, and able to thrive in a fast-paced environment.
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 </ul>
 
 
 
 
 
 What We Offer:
 
 
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 Competitive salary.
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 Medical and social insurance.
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 Transportation provided.
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 Career growth and development opportunities.
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 Exposure to international recruitment and global stakeholders.
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 A collaborative and dynamic work environment.
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 </ul>
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Recruitment Specialist

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
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 Translate strategic direction into high-quality design within an established brand identity.
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 Develop concepts, graphics, and layouts for product illustrations, and websites.
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 Collaborate with clients and marketing teams to determine requirements and strategize on a wide range of materials.
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 Create visual representations of ideas for both print and electronic media.
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 Determine the ideal usage of color, text, font style, imagery, and layout.
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 Prepare rough drafts of material based on an agreed brief and present ideas to clients and stakeholders for approval.
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 Review final layouts and suggest improvements when necessary.
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 Keep up to date with the latest design trends, techniques, and technologies.
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 In addition to any other tasks assigned by the direct manager.
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 </ul>
 
 
 Knowledge:
 
 
 <ul>
 <li>
 Bachelor's degree in graphic design, Fine Arts, or a related field is required
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 Specialist: 0-5 years of experience in a graphic design role.
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 A strong portfolio of illustrations or other graphics is essential.
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 Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
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 A strong understanding of design principles, including color theory, typography, and layout.
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 Knowledge of UX/UI design principles is beneficial.
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 Familiarity with HTML, CSS, and content management systems like WordPress is a plus.
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 Exceptional creativity and innovation.
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 Excellent communication and presentation skills.
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 Strong organizational and time-management abilities to meet deadlines.
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 The ability to give and receive constructive criticism.
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 Attention to detail and a strong eye for visual composition.
 </li>
 </ul>
 
 
 
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Graphic Designer

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