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client support administration Jobs in Salmiya

client support administration

crm support executive

BuzzMe Global Media & Customer Experience Solutions

CRM Support ExecutiveJoin a Fast-Growing Global Customer Experience CompanyAre you passionate about helping customers, solving problems, and working with modern CRM tools? BuzzMe Global Media &amp; Customer Experience Solutions is expanding its customer operations team and is looking for a motivated CRM Support Executive to join our growing international support division.This is a great opportunity to build a strong career in customer experience, CRM systems, and digital client support, working with global clients and modern business tools.We value communication, reliability, and a positive attitude more than years of experience&mdash;if you're eager to learn, we want to hear from you.Key Responsibilities<ul><li>Manage and update customer data in CRM systems (e.g., Salesforce, HubSpot, Zendesk or similar tools)</li><li>Handle customer inquiries via email, chat, and phone in a professional manner</li><li>Resolve customer issues efficiently while ensuring high satisfaction</li><li>Maintain accurate records of customer interactions and case updates</li><li>Collaborate with internal teams to improve customer experience</li><li>Follow company scripts, workflows, and quality standards</li><li>Identify customer needs and escalate complex cases when required</li></ul>Requirements<ul><li>Basic experience in customer service, call center, or CRM support (preferred but not required)</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Comfortable using computers and learning new software tools</li><li>Positive attitude and problem-solving mindset</li><li>Ability to work in a fast-paced environment</li><li>High school diploma or equivalent (college education is an advantage)</li></ul>What We OfferWe believe in rewarding performance and supporting career growth in a modern digital workplace.<ul><li>Competitive monthly salary (based on experience)</li><li>Performance-based incentives</li><li>Professional training on CRM tools and customer service systems</li><li>Career growth opportunities in digital operations and customer experience</li><li>Friendly, multicultural work environment</li><li>Stable long-term employment with development opportunities</li></ul>About BuzzMe Global Media &amp; Customer Experience SolutionsBuzzMe is a global-focused customer experience and digital media solutions company specializing in CRM support, customer engagement, and business process outsourcing. We help international brands deliver seamless customer experiences through technology, communication, and service excellence.We are growing rapidly and building a team of talented individuals who want to grow in the fields of customer experience, CRM operations, and digital business services.Why Work With UsAt BuzzMe, you are not just taking a job&mdash;you are building a career in one of the fastest-growing industries in the world. We invest in training, tools, and people who are ready to grow with us.If you are motivated, eager to learn, and ready to build your career in CRM and customer support, apply today.Pay: KD500.000 - KD800.000 per monthWork Location: In person

CRM Support Executive

Cadena Solutions LLC

Cadena is a fast-growing tech company focusing on digital platforms, fintech, and enterprise solutions. It operates across the GCC and supports innovation-driven projects with scalable technology service.At Cadena, a Business Development Executive (BDE) is mainly focused on B2B sales, lead generation, and enterprise client acquisition, especially in the GCC (UAE, Saudi, Qatar, Kuwait) and global SaaS/tech markets.Core Responsibilities:Identify and generate new B2B sales opportunities (enterprise clients, SMEs, government accounts)Conduct outbound prospecting via:LinkedIn outreachCold callingEmail campaignsBook and qualify meetings with decision-makers (C-level, procurement heads, sales directors)Promote Cadena&rsquo;s services:Business development outsourcingAI-powered lead generation platformsSales intelligence solutionsManage a sales pipeline using CRM toolsFollow up on leads and convert prospects into clientsWork with marketing and internal SDR teams to improve lead qualityAchieve monthly/quarterly sales targets (KPIs &amp; revenue quotas)Skills Required:Strong communication &amp; negotiation skillsExperience in B2B sales / SaaS / IT services preferredCRM tools (Salesforce, HubSpot, or similar)Ability to handle cold outreach and high-volume prospectingTarget-driven, performance-based mindsetUnderstanding of GCC or international markets is an advantageTypical Experience Level:Entry level: 0&ndash;2 years (junior BDE / trainee SDR)Mid level: 2&ndash;5 years (core BDE role)Senior BDE / Account Executive: 5+ yearsPay: From KD1,800.000 per monthWork Location: In person

Business Development Executive (BDE) - Cadena Solutions LLC (Cadena Group)

Nitanla Integrated Holdings

About the Role:Kuwait City is rapidly becoming a regional hub for modern business operations, and at Nitanla Integrated Holdings, we are building the systems that help companies scale with confidence. We believe operational excellence should be driven by data, efficiency, and strong leadership. We are looking for a Senior Revenue Operations Manager (m/f/d) who can lead and optimize our commercial operations strategy across multiple business units.You will not simply manage reports and dashboards; you will help shape how revenue teams operate, collaborate, and grow. You will work closely with executive leadership, sales, finance, and customer operations teams to create streamlined processes that improve performance and long term profitability.Why Work With Us?The Environment: Our office is located in the heart of Sharq Business District, surrounded by leading financial institutions and modern commercial towers. We offer a professional environment focused on collaboration, innovation, and career progression.Leadership Exposure: You will work directly with senior management and play an active role in strategic planning and operational decision making across the organization.Modern Systems: We invest in advanced CRM platforms, automation tools, and business intelligence systems that allow our teams to operate efficiently and make informed decisions.Career Growth: We support continuous development through leadership workshops, professional certifications, and regional business conferences across the Gulf market.Key Responsibilities:Revenue Operations Strategy: Develop and improve scalable operational processes that support sales growth, forecasting accuracy, and customer retention.Performance Optimization: Monitor KPIs, analyze operational data, and identify opportunities to improve efficiency and revenue generation across departments.Cross Functional Leadership: Collaborate with finance, sales, marketing, and customer success teams to ensure operational alignment and consistent business performance.Process Improvement: Lead initiatives focused on workflow automation, reporting optimization, and operational standardization across multiple business units.Team Leadership: Mentor and support operational analysts and coordinators while promoting a culture of accountability and continuous improvement.Stakeholder Reporting: Prepare executive level reports and present operational insights that support strategic business decisions.What We Are Looking For:Experience: 6+ years of experience in revenue operations, business operations, commercial strategy, or related leadership roles within large organizations.Leadership: Strong experience managing teams and coordinating cross functional operational initiatives.Technical Skills: Advanced knowledge of CRM systems, reporting platforms, forecasting tools, and business analytics software.Communication: Excellent English communication skills are required. Arabic language skills are considered an advantage for regional business coordination.Mindset: You are analytical, highly organized, and solution oriented. You understand how to balance operational efficiency with long term business growth.Pay: KD2,000.000 - KD2,700.000 per monthWork Location: In person

Senior Revenue Operations Manager

CMT Prime Hospitality الكويت

Job Title: Hotel Sales ExecutiveJoin a Growing Hospitality Brand in KuwaitCMT Prime Hospitality الكويت is looking for a driven and results-oriented Hotel Sales Executive to join our expanding team in Kuwait City. If you enjoy building client relationships, closing deals, and working in a fast-paced hotel environment, this role offers strong earning potential, career growth, and the opportunity to work with a dynamic hospitality brand.Key Responsibilities<ul><li>Develop and execute hotel sales strategies to increase occupancy and revenue</li><li>Identify and target corporate clients, travel agencies, and event organizers</li><li>Build and maintain long-term client relationships and partnerships</li><li>Conduct sales calls, meetings, and hotel presentations</li><li>Negotiate contracts, rates, and packages with clients</li><li>Collaborate with marketing and operations teams to promote hotel services</li><li>Monitor market trends and competitor activity in the hospitality industry</li><li>Prepare sales reports and achieve monthly and quarterly sales targets</li></ul>Requirements<ul><li>Proven experience as a Hotel Sales Executive, Sales Manager, or Hospitality Sales Representative</li><li>Strong understanding of hotel sales, corporate accounts, and B2B sales</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Ability to meet and exceed sales targets</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Fluent in English (Arabic is an advantage)</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field preferred</li></ul>Why Work With Us<ul><li>Career growth opportunities within a fast-growing hospitality group</li><li>Supportive and professional team environment</li><li>Exposure to international hotel sales practices</li><li>Opportunity to build a strong network in Kuwait&rsquo;s hospitality sector</li></ul>About the CompanyCMT Prime Hospitality الكويت is a modern hotel and hospitality management company focused on delivering high-quality guest experiences and innovative service solutions. Our properties cater to both business and leisure travelers, with a commitment to excellence, comfort, and customer satisfaction.Apply NowIf you are passionate about hotel sales and ready to take your career to the next level, we encourage you to apply today. Submit your CV and start your journey with CMT Prime Hospitality الكويت.Job Type: Full-timePay: KD1,800.000 - KD2,500.000 per monthWork Location: In person

Hotel Sales Executive

Wajda Grroup

About the CompanyA reputable and growing organization operating across Telecom Infrastructure, Enterprise, Data Center Solutions, Power &amp; Energy Systems, ICT &amp; Enterprise Solutions, Network &amp; Security, ELV, is seeking to strengthen its Enterprise Division to drive sustainable growth across SME and tender-based business.Role OverviewWe are seeking a results-driven Enterprise Manager to lead the growth of the Enterprise Division. The role focuses on expanding the customer base, driving revenue, and positioning the organization as a trusted partner for enterprise and government clients.The successful candidate will manage a balanced revenue stream (70% SME / 30% Tenders) while engaging directly with decision-makers at the executive level.Key ResponsibilitiesBusiness Growth &amp; Market Expansion<ul><li>Develop and execute a strategic plan to grow the enterprise customer base in Kuwait.</li><li>Drive revenue growth with a focus on:</li><li>70% SME business (private sector clients)</li><li>30% tenders (government and large-scale projects)</li><li>Identify opportunities across data centers, telecom, ICT, energy, and infrastructure sectors.</li></ul>Enterprise Sales &amp; Client Engagement<ul><li>Build and manage relationships.</li><li>Lead high-level meetings, solution presentations, and commercial negotiations.</li><li>Position the company as a long-term strategic partner rather than a transactional vendor.</li></ul>Tendering &amp; Strategic Projects<ul><li>Lead and support participation in Kuwait government and major enterprise tenders (e.g., KPC, KOC, MEW, MOI).</li><li>Coordinate with internal teams for technical submissions, compliance, and commercial proposals.</li></ul>Pipeline &amp; Revenue Management<ul><li>Own the full sales cycle: lead generation &rarr; qualification &rarr; proposal &rarr; closure.</li><li>Ensure accurate reporting through CRM systems and regular management updates.</li></ul>Partnerships &amp; Vendor Engagement<ul><li>Engage with key global vendors and distributors.</li><li>Develop strategic partnerships to enhance the company&rsquo;s solution offerings and competitiveness.</li></ul>Internal Coordination<ul><li>Work closely with technical, pre-sales, finance, and operations teams to ensure successful project delivery.</li><li>Support management in defining enterprise strategy, pricing, and go-to-market approach.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 10+ years of experience in enterprise sales, business development, or account management.</li><li>Strong experience in ICT, telecom, data centers, or energy-related solutions.</li><li>Proven track record in managing SME accounts and tender-based business.</li><li>Hands-on experience working with global technology vendors such as Microsoft, Cisco, Fortinet, or similar OEMs (e.g., Dell, HP, VMware, Palo Alto).</li><li>Experience in vendor coordination, solution positioning, and commercial negotiations with international principals.</li><li>Solid understanding of Kuwait market, including tendering processes and key government entities.</li><li>Established network within enterprise and government sectors is highly preferred.</li></ul>Skills &amp; Competencies<ul><li>Strong executive presence with the ability to engage senior leadership and stakeholders.</li><li>Excellent negotiation, presentation, and communication skills.</li><li>Commercially driven with a strong focus on revenue and profitability.</li><li>Ability to manage complex sales cycles and multi-stakeholder environments.</li><li>Strategic thinker with hands-on execution capability.</li></ul>Key Performance Indicators (KPIs)<ul><li>Revenue achievement aligned with 70% SME / 30% Tender mix</li><li>Pipeline development and conversion ratio</li><li>Tender participation and win rate improvement</li><li>Growth in enterprise customer base</li><li>Strategic partnerships established and revenue contribution</li></ul>Job Type: Full-timePay: From KD750.000 per monthWork Location: In person

Enterprise Manager

WebExpert Digital & Infotech Solutions W.L.L.

Job Title : Head of Digital Transformation About the OpportunityAre you ready to lead large-scale digital transformation and shape the future of enterprise technology?WebExpert Digital &amp; Infotech Solutions W.L.L. is seeking a visionary Head of Digital Transformation to drive innovation, modernize business operations, and lead end-to-end digital strategy execution. This is a high-impact leadership role where you will influence business growth, technology adoption, and organizational change at scale.If you are passionate about digital innovation, emerging technologies, and building future-ready organizations&mdash;this role is designed for you.What You&rsquo;ll Do (Key Responsibilities)<ul><li>Lead the company-wide digital transformation strategy and execution roadmap</li><li>Identify opportunities to improve business processes through automation and digital tools</li><li>Oversee implementation of ERP, CRM, cloud solutions, AI, and data platforms</li><li>Collaborate with executive leadership to align digital initiatives with business goals</li><li>Drive adoption of Agile, DevOps, and modern IT governance frameworks</li><li>Manage cross-functional teams including IT, product, data, and innovation units</li><li>Evaluate and integrate emerging technologies to improve efficiency and competitiveness</li><li>Ensure cybersecurity, compliance, and data governance best practices</li><li>Monitor KPIs and deliver measurable transformation outcomes</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience in digital transformation, IT strategy, or enterprise technology leadership</li><li>Strong background in cloud computing, enterprise systems, and digital platforms</li><li>Experience leading cross-functional or enterprise-wide initiatives</li><li>Excellent leadership, communication, and stakeholder management skills</li><li>Ability to translate business needs into scalable technology solutions</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Engineering, or related field (Master&rsquo;s preferred)</li></ul>Why This Role is Exciting<ul><li>Strategic leadership role with real business impact</li><li>Opportunity to build and shape digital ecosystems from the ground up</li><li>Work closely with executive leadership and decision-makers</li><li>Exposure to cutting-edge technologies and innovation projects</li><li>High-growth environment with autonomy and influence</li></ul>About WebExpert Digital &amp; Infotech Solutions W.L.L.We are a forward-thinking digital solutions company focused on delivering innovative technology services, enterprise systems, and digital transformation consulting. Our mission is to help organizations evolve through smart, scalable, and future-ready digital strategies.Call to ActionIf you're ready to lead transformation, drive innovation, and make a measurable impact&mdash;apply now and join us in shaping the digital future.Job Type: Full-timePay: KD2,500.000 - KD4,500.000 per monthWork Location: In person

Head of Digital Transformation

Danube Group

Job Location: Kuwait - Onsite Job DescriptionWe are seeking a proactive and results-driven Outdoor Sales Executive to promote and sell building materials across the Kuwait market. The ideal candidate will have strong field sales experience, excellent client relationships, and in-depth knowledge of the construction and building materials industry.Key Responsibilities<ul><li>Identify and develop new business opportunities with contractors, developers, consultants, and traders</li><li>Conduct regular outdoor visits to construction sites, retail outlets, and project locations</li><li>Promote building materials and achieve assigned sales targets</li><li>Prepare quotations, negotiate prices, and close sales deals</li><li>Maintain strong relationships with existing clients and ensure repeat business</li><li>Coordinate with internal teams for order processing, delivery, and payments</li><li>Monitor market trends, competitors, and customer requirements</li><li>Prepare sales reports and update CRM records regularly</li></ul>Requirements<ul><li>Minimum 4&ndash;8 years of outdoor sales experience in building materials.</li><li>Strong knowledge of the Kuwait market and customer base</li><li>Excellent communication and negotiation skills</li><li>Self-motivated with the ability to work independently</li><li>Proficiency in English (Arabic is an advantage)</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or Diploma in Business, Marketing, or a related field (preferred)</li></ul>Added Advantage<ul><li>Experience in plywood, wood, laminates, timber, MDF, veneer, and related wood-based products</li><li>Existing client base within joineries, carpentry workshops, or interior fit-out companies</li></ul>Job Type: Full-timePay: From KD400.000 per monthApplication Question(s):<ul><li>How many years of outdoor sales experience do you have in building materials within the UAE market?</li><li>Do you have a valid driver's license?</li><li>We must fill this position urgently. Can you start immediately?</li><li>Which product segments have you handled previously or are currently handling?</li></ul>Work Location: In person

Outdoor Sales Executive – Building Materials

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