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Bvlgari

<div>
 
 
 CLIENT ADVISOR AND SALES SUPPORT
 
 
 
 
 
 
 BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.
 
 
 Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
 
 
 In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future:
 
 
 
 
 
 Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets:
 
 <ul>
 <li>
 Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
 </li>
 <li>
 Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.
 </li>
 <li>
 Establish and develop relationship with existing clients and engage new customers to the brand.
 </li>
 <li>
 Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
 </li>
 <li>
 Contribute to the store and service KPIs achievement.
 </li>
 <li>
 Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.
 </li>
 <li>
 Perform all CRM one to one activities.
 </li>
 <li>
 Apply all sales related procedures and guidelines.
 </li>
 <li>
 Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.
 </li>
 <li>
 Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
 </li>
 <li>
 Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.
 </li>
 </ul>
 
 
 
 
 The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.
 
 
 To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
 
</div>

Client Advisor & Sales Support, Doha

Bulgari

<div></div><div><div><div>Position
CLIENT ADVISOR AND SALES SUPPORT 


BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.

Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future:
Job responsibilities
Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets:
<ul>
<li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.</li>
<li>Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.</li>
<li>Establish and develop relationship with existing clients and engage new customers to the brand.</li>
<li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.</li>
<li>Contribute to the store and service KPIs achievement.</li>
<li>Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.</li>
<li>Perform all CRM one to one activities.</li>
<li>Apply all sales related procedures and guidelines.</li>
<li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.</li>
<li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.</li>
<li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.</li>
</ul>
Profile
The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.

To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
</div><div><div><div>JOB NUMBER
</div><div><h3 class="jobSectionHeader">BULG09730
</h3></div><div>COUNTRY / REGION
</div><div><h3 class="jobSectionHeader">Qatar
</h3></div><div>CITY
</div><div><h3 class="jobSectionHeader">Doha
</h3></div><div>CONTRACT TYPE
</div><div><h3 class="jobSectionHeader">Permanent</h3></div></div></div></div></div><div></div>

Printemps Doha

<div>
 
 A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.
 
 
 
 
 
 More than a Sales associate but as a true personal &lsquo;advisor&rsquo;- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Junior Client Advisor and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
 
 
 
 
 
 Junior Client Advisor drive a company's product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
 </li>
 <li>
 Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
 </li>
 <li>
 Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
 </li>
 <li>
 Maximize sales &amp; customer satisfaction.
 </li>
 <li>
 To review customer complaints / suggestions and propose improvements in customer service standards
 </li>
 <li>
 Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors, &hellip;
 </li>
 <li>
 Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
 </li>
 <li>
 Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 At least 3 years of experience in the luxury retail industry or similar industry.
 </li>
 <li>
 Arabic nationality required.
 </li>
 <li>
 Excellent people skills, ability to motivate and teach leaders to succeed.
 </li>
 <li>
 Experience drafting manuals and setting operational standards.
 </li>
 <li>
 Ability to work with leaders to maintain consistency across all stores.
 </li>
 <li>
 Analytical, reporting skills and business, commercial awareness.
 </li>
 <li>
 Inter-personal communication skills.
 </li>
 <li>
 Stock and Inventory management.
 </li>
 </ul>
 
 
</div>

Jr Client Advisor

Vodafone

<div>
 
 Job Description
 
 
 
 
 Role purpose:
 
 Responsible for building and maintaining business relationship with customer/premium customers (create moments of truth), and are accountable for proactively driving improvement, development of the service including retention new acquisitions and ensuring contractual obligations are met. This is a role which directly impact the high value and most important customers of Vodafone Qatar, and the person on the role is responsible to maintain a high level of business relationship and proactive approach to ensure customers are treated and managed in a very effective manner.
 
 
 Proactive approach with customers to ensure the service provided by Vodafone is of highest quality and the customers can use the service un-interrupted wherever they may be. responsible to proactively check on the customer account to ensure there are no alarms and also customers are updated regularly on the pending payments and other potential service impacting scenarios.
 
 
 
 Responsibilities
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 Customer Focus:
 
 
 
 <ul>
 <li>
 Build and maintain very high standards of business relationships with premium clients and key personnel managing the premium customer accounts. React swiftly to customer concerns and working cross functionally to resolve them.
 </li>
 <li>
 Handle customer enquiries, answering queries in person, over the phone, or online and provide support and comprehensive product / service information to customers.
 </li>
 <li>
 Achieve consumer/client relationship targets and KPI&rsquo;s, as set. Monitor customer contacts against service level agreements and flagging potential issues.
 </li>
 <li>
 Conduct periodic reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients and Letting customers know about other products the company offers.
 </li>
 <li>
 Carry out client satisfaction surveys and reviews. Liaise with internal departments to ensure client needs are fulfilled effectively. And escalate and resolve areas of concern as raised by clients and keeping them updated, as required.
 
 
 </li>
 </ul>
 
 Teamwork:
 
 
 
 <ul>
 <li>
 Work as part of a team to ensure always offering an awesome customer experience. Effective interaction within team and respect team and works well within the team.
 </li>
 <li>
 Ensure team collaboration with cross functional teams to understand customer issues and fix them proactively.
 </li>
 <li>
 Build effective business relationship with an open communication ability, and in a clear and concise manner.
 
 
 </li>
 </ul>
 
 Resilience
 
 
 
 <ul>
 <li>
 Ensure quick reaction time in case of any customer related issues and work effectively with cross functional teams to resolve them. Maintain effective work behaviour in the face of pressure and setbacks. Successfully adapts to changing demands and conditions.
 </li>
 <li>
 Ensure to resolve consumer&rsquo;s service-related concerns and make systematic and rational judgments based on information and relevant assumptions.
 </li>
 <li>
 Perform any additional project, task or activities assigned/delegated by the Line Manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 High School diploma
 </li>
 <li>
 Computer literacy, Windows Operating Systems, and internet applications
 </li>
 <li>
 1-2 years of relevant experience as a client relationship manager or a track record of managing client relationships, preferably in telecommunication sector.
 </li>
 <li>
 Knowledge and understanding of client handling with excellent commnuication aligned with Vodafone Qatar&rsquo;s defined quality standards.
 </li>
 </ul>
</div>

Consumer Contact Centre Advisor

MTS Globe

<div>Company: DESERT GATE TOURISM - QATAR

We are seeking a dynamic and results-driven Experience Advisor to join our Excursions Department. This is a customer-facing, sales-focused role based in the hotel and responsible for selling tours and experiences directly to guests. The role plays a key part in driving revenue through excellent service, persuasive communication, and in-depth product knowledge.

The ideal candidate is Russian Speaker and has an in-depth knowledge of Qatar excursion products, passionate about customer engagement, confident in selling face-to-face, and thrives in a target-driven environment.

<ul><li>Sales &amp; Guest Engagement
<ul><li>Actively sell tours and excursions to guests, maximizing conversion and revenue.</li>
<li>Meet and exceed individual and team sales targets.</li>
<li>Engage directly with guests to provide information about available experiences and encourage bookings.</li>
<li>Offer support with special guest requests and ensure guest satisfaction throughout the sales process.</li>
</ul></li><li>Reporting &amp; Communication:
<ul><li>Submit accurate daily sales reports to the Experience Manager.</li>
<li>Send daily attendance reports</li>
</ul></li><li>Booking &amp; Financial Coordination:
<ul><li>Input all bookings promptly and correctly in the system.</li>
<li>Coordinate with the Finance Department regarding cash payments and ensure proper reconciliation.</li>
<li>Handle cash and card transactions securely, following financial and reconciliation procedures.</li>
</ul></li>
</ul>More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate</div>
 
<ul><li>High school diploma or equivalent; additional training in tourism or hospitality is a plus.</li>
<li>Sales or customer service training would be an advantage.</li>
<li>Valid Qatar driving license would be an advantage</li>
<li>Industry Experience &ndash; 1-2 years in direct sales or guest-facing roles, ideally within a DMC or hospitality environment. Experience in customer service roles in the travel/tourism industry.</li>
<li>Sales Acumen &ndash; Selling and promotional skills with a proven ability to close sales Efficient in handling payments and familiar with POS systems.</li>
<li>Specialist Knowledge &ndash; an in-depth knowledge of the Qatar excursion products and experiences in the Qatar would be an advantage</li>
<li>Communication - Excellent verbal communication skills with a persuasive and engaging approach; strong written communication skills to support follow-ups and guest correspondence. A customer-first attitude with a focus on delivering exceptional service that drives sales.</li></ul>

Travel Desk Sales Advisor - Russian Speaker - DMC/Tourism - Qatar

Arab Bank

<div>
 
 
 
 Accountabilities and Key Roles:
 
 
 
 <ul>
 <li>
 Servicing new and existing HNW clients relationships in the region by providing them with the full suite of financial services products and services
 </li>
 <li>
 Developing a business plan to acquire new client relationships as well as broadening existing client relationships
 </li>
 <li>
 Achieving sales targets in line with best practice standards of services and act as a
 
 &ldquo;Trusted Advisor&rdquo;
 
 to the elite clientele: 1) Investment Advisory: Advising clients related to specific products and services. 2)Portfolio Advisory: Advising clients with regards to overall portfolio construction based on asset allocation methodology.
 </li>
 <li>
 Having all clients&rsquo; files updated and ensure that all documents related to client are available in order to comply to KYC and AML Regulations.
 </li>
 <li>
 Develop comprehensive customized financial plans based on client risk profiles
 </li>
 <li>
 Continuous monitoring of client portfolios (quarterly reviews and annual rebalancing)
 </li>
 <li>
 Research competitive offering and solicit client feedback for new product ideas
 </li>
 <li>
 Escalate customer suggestions/ concerns to the Country/ Region Head
 </li>
 <li>
 Provide the highest level of customer service to clients (proactive calls and visits) in order to have clients ownership
 </li>
 <li>
 Retain Client ownership (strong knowledge of client account, transactions and all issues related to client)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 
 
 
 Education
 
 
 
 :
 
 
 <ul>
 <li>
 Bachelor's degree from a recognized university
 </li>
 <li>
 Relevant professional certification (eg. CF21 &ldquo;Investment Advisor&rdquo;, CFA) is a plus
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Experience
 
 
 
 :
 
 
 <ul>
 <li>
 2-4 years in relationship management and sales of financial/investment products with a leading international / regional private bank. Proven record of building relationships and closing business
 </li>
 </ul>
 
 
 
 
 
 
 Competencies
 
 
 
 :
 
 
 <ul>
 <li>
 Fluency in English and Arabic
 </li>
 <li>
 Excellent communication, networking and selling skills
 </li>
 <li>
 Strong interpersonal, presentation and listening skills
 </li>
 <li>
 Good knowledge of financial markets, investment instruments and investment management
 </li>
 <li>
 Sound understanding of market dynamics/ trends and internal/ external policies and controls regulations
 </li>
 <li>
 Ability to provide financial solutions to sophisticated clients
 </li>
 <li>
 Good computer skills (MS Office)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer at Arab Bank
 
 
 
 
 
 
 At Arab Bank, we offer a purpose-driven and inclusive environment where innovation, continuous learning, and employee wellbeing are at the core. We are proud to welcome individuals of all generations, genders, and backgrounds, valuing the diverse perspectives that strengthen our culture and contribute to our success.
 
</div>

Elite Relationship Management (Retail Affluent)

Traya

Job Title: Facialist Specialist (Women&rsquo;s Salon)Location: Doha,Qatar Employment Type: Full-timeJob SummaryWe are looking for a skilled and passionate Facialist Specialist to join our women&rsquo;s salon team. The ideal candidate will provide professional facial treatments, perform skin analyses, and offer personalized skincare advice. You will ensure clients enjoy a relaxing, rejuvenating, and professional experience.Key Responsibilities<ul><li>Perform various facial treatments including cleansing, exfoliation, extraction, hydration, anti-aging, and specialized therapies.</li><li>Analyze clients&rsquo; skin to recommend suitable treatments and products.</li><li>Maintain strong knowledge of skincare trends, products, and treatment techniques.</li><li>Deliver excellent customer service, ensuring client comfort and satisfaction.</li><li>Recommend and promote skincare products and treatment packages.</li><li>Maintain cleanliness, hygiene, and sanitation of tools, equipment, and treatment areas.</li><li>Keep accurate records of client treatments and preferences.</li><li>Communicate effectively and fluently in English with clients and team members.</li><li>Follow salon standards, protocols, and safety procedures.</li></ul>Requirements<ul><li>Proven experience as a Facialist or Skincare Specialist in a salon or spa.</li><li>Knowledge of different skin types, conditions, and facial treatments.</li><li>Professional appearance and positive attitude.</li><li>Customer-focused, friendly, and reliable.</li><li>Ability to work flexible hours, including weekends if needed.</li><li>Fluent in English (spoken and understood).</li><li>Transferable Visa</li><li>Local hire Only( Qatar)</li></ul>How to ApplyPlease send your CV to [contact@traya.qa]. Include &ldquo;Facialist Specialist Application&rdquo; in the subject line.Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Willing to transfer visa..?</li></ul>

Facialist Specialist

Explore 964+ Customer advisor specialist in Doha Qatar this November. Find roles across top companies and apply now to boost your career.

964 customer advisor specialist jobs IN Doha Qatar

Client Advisor & Sales Support, Doha

Client Advisor & Sales Support, Doha

Jr Client Advisor

Consumer Contact Centre Advisor

Travel Desk Sales Advisor - Russian Speaker - DMC/Tourism - Qatar

Elite Relationship Management (Retail Affluent)

Facialist Specialist