sales consultant Jobs in Jeddah Saudi Arabia

sales consultant

sales person

customer care agent

KONE

<div>
 <strong>
  <em>
   Certified as a Top Employer
  </em>
 </strong>
 <em>
  , KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency &mdash; putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
  <br/>
  <br/>
 </em>
 <strong>
  <em>
   It's time to make a move. Join our flow
   <br/>
   <br/>
  </em>
 </strong>
 We are looking for an
 <strong>
  energetic and enthusiastic Customer Care Agent
 </strong>
 to join our team in the Jeddah office. This role serves as the main point of contact for external customers and specializes in callouts, inbound customer queries, and outbound customer calls. In addition, the agent plays a vital role in supporting 24/7 operations and assisting the local team with key business applications and reporting.
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  <em>
   What will you do?
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  </em>
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  Callout handling:
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 </strong>
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  <li>
   Accountable to manage various types of contacts: alarm calls, test calls, customer calls including callouts &amp; case registrations, outbound calls and technician calls.
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   Callouts &ndash; from customer call to dispatch and closing the case.
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   Accountable to identify safety situations and manage them by giving the adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware about customer feeling in such situation and provides adequate safety advice to calm the passenger.
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   Accountable to support supervisors in following up open callouts and make sure that technicians back-report open jobs. Specific reports on open jobs are available on Supervisor reports.
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   Accountable to immediately connect the customer to the right person in the KONE organization, in case of any request not related to unplanned maintenance. If the KONE responsible person is not immediately found, the agent is accountable to pass the message of the customer to the responsible person, and to ensure the responsible person will contact the customer back.
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  </li>
 </ul>
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  Inbound:
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 </strong>
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   Receive and resolve queries and complaints.
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   Follow up internally if necessary.
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   Communicate resolution to customer.
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   Identify possible leads from customer cases coming e.g. through web and assign those to the sales organization.
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  </li>
 </ul>
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  Outbound call handling:
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 </strong>
 <ul>
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   Conduct transactional surveys after a callout or project (e.g. customer satisfaction survey).
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   Support local marketing in different customer contacting initiatives such as campaigns, etc.
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   Nurse core 3 VA clients (annual contacting).
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  </li>
 </ul>
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  24/7 Service Monitoring &amp; Operational Support:
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 </strong>
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   Monitor and manage 24/7 customer service operations, ensuring availability and responsiveness across all shifts.
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   Support the operations team with:
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   Report preparation and data tracking.
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   KFM (KONE Field Mobility) application.
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   Intune installation and access support.
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   Other relevant KONE digital tools and applications as needed.
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  </li>
 </ul>
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  <em>
   Are you the one?
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  </em>
 </strong>
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  <li>
   Bachelor or Diploma Degree holder.
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   Minimum two years of customer service experience.
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   Excellent communication, customer management, and IT skills.
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   Stress tolerant and detailed focus.
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   Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
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   Fluency in English and Arabic is a must.
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  </li>
 </ul>
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  <em>
   What do we offer?
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  </em>
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 <ul>
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   Great dynamic team promoting a collaborative environment.
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   Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
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   Comprehensive learning and development programs covering a wide range of professional skills.
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   Engaging job with position description and clear targets.
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   Regular feedback through performance discussions.
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   Opportunities for individual development.
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   Mentoring and coaching programs.
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   Flexibility, trust and respect.
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   Value-based culture, behaviors and ethics.
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   Sustainability and innovation.
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   Working for a successful organization.
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  </li>
 </ul>
 <em>
  At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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 </em>
 Read more on
 <em>
  <em>
   <em>
    www.kone.com/careers
   </em>
  </em>
 </em>
</div>


Customer Care Agent

City Travel

<p><b>Key Responsibilities:</b></p><p>&middot; <b>End-to-End MICE Management:</b> Lead the planning and execution of comprehensive MICE programs, from initial client briefing to final reconciliation. This includes venue sourcing, hotel accommodation, ground transportation, and on-site event logistics.</p><p>&middot; <b>Expert Air Ticketing &amp; Reservations:</b> Manage complex domestic and international flight bookings, issue e-tickets, and expertly handle exchanges, reissues, and refunds while securing optimal fares and routing.</p><p>&middot; <b>Strategic Client Partnership:</b> Act as a trusted advisor to our corporate clients, leveraging your expertise to provide tailored solutions that meet their specific objectives and budget.</p><p>&middot; <b>Market-Specific Insight:</b> Utilize your deep knowledge of the Saudi market&mdash;including cultural protocols, key business hubs, and premium vendor relationships&mdash;to deliver seamless and culturally attuned service.</p><p><b>Who You Are (Qualifications &amp; Requirements):</b></p><p>&middot; You have proven experience as a MICE Coordinator <b>and</b> a Ticketing Agent in the travel industry.</p><p>&middot; <b>Direct and demonstrable experience with the Saudi Arabian travel market is a non-negotiable requirement.</b></p><p>&middot; You are proficient with at least one major GDS (Amadeus, Galileo, or Sabre).</p><p>&middot; You possess outstanding communication and customer relationship skills.</p><p>&middot; You are a highly organized self-starter, capable of managing multiple priorities in a remote work environment without direct supervision.</p><p>&middot; You have a reliable high-speed internet connection and a professional, dedicated workspace at home.</p><p><b>What We Offer:</b></p><p>&middot; <b>100% Remote Work:</b> Enjoy the flexibility and work-life balance of a permanent work-from-home position.</p><p>&middot; <b>Competitive Compensation:</b> We offer an attractive salary and benefits package that reflects your experience and expertise.</p><p>&middot; <b>Meaningful Work:</b> Take ownership of diverse and challenging projects for a varied client portfolio.</p><p>&middot; <b>Virtual Collaboration:</b> Become part of a supportive, connected team that values collaboration and success.</p><p>Job Types: Full-time, Part-time, Contract<br/>Contract length: 24 months</p><p>Pay: &#65020;2,500.00 - &#65020;4,000.00 per month</p>

Remote MICE & Travel Operations Specialist (Saudi Market Focus)

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it&rsquo;s making sure we put smiles on customer&rsquo;s faces.<br>
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Key job responsibilities<br>
As a Delivery Station Customer Service Agent, you will be responsible for:<br>
<ul><li>Communicating with customers directly on the telephone.</li><li>Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.
</li><li>Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</li><li>Providing exceptional attention to detail on every case and issue.</li><li>Proactively finding solutions to problems with limited guidance.</li><li>Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.</li><li>Communicating effectively with senior leadership to highlight barriers and form solutions.</li><li>Working confidently at pace with multiple online platforms and tech systems.</li><li>Working in a fast-paced environment, within a restricted time frame.</li><li>Working a Full-Time (40+ hours per week) schedule
</li><li>Work in an environment where the noise level varies and can be loud (hearing protection will be provided)<br>
</li></ul><br>
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<br>
A day in the life<br>
You&rsquo;ll be based at one of our last-mile delivery warehouses, where Amazon&rsquo;s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.<br>
Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.<br>
<br>
About the team<br>
Our mission is to be Earth&rsquo;s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers&rsquo; happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers&rsquo; most complex issues.
<br>
Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers.<br>
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</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company</li><li>Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity</li><li>Experience with Microsoft Office including Outlook, Word, and Excel</li><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li><li>Speak, write, and read fluently in Arabic</li><li>Advanced and adaptable interpersonal communication skills.</li><li>Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools.</li><li>Effective communication skills and the ability to build enduring professional relationships.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li><li>Experience in an operational environment, such as logistics, retail, hospitality, or customer service</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Station Liasion, DSL

International Animal Care

<p><b>Job Overview</b><br/>We are seeking a dedicated and passionate Pet Groomer to join our team. The ideal candidate will have a love for animals and a commitment to providing exceptional grooming services. As a Pet Groomer, you will be responsible for ensuring the health and well-being of pets while delivering high-quality grooming services to our clients. This role requires strong animal handling skills, attention to detail, and excellent customer service abilities.</p><p><b>Duties</b></p><ul><li>Perform grooming services including bathing, brushing, trimming, and styling pets according to breed standards and client preferences.</li><li>Assess the condition of pets' coats and skin, identifying any issues that may require veterinary attention.</li><li>Maintain a clean and organized grooming area, ensuring all tools and equipment are sanitized after each use.</li><li>Provide excellent customer service by communicating effectively with pet owners about their pets' needs and grooming options.</li><li>Handle animals safely and compassionately during grooming sessions, ensuring their comfort throughout the process.</li><li>Assist with any necessary animal restraint techniques to ensure safety for both the pet and the groomer.</li><li>Keep accurate records of grooming services performed on each pet, including any special instructions or observations for future visits.</li></ul><p><b>Skills</b></p><ul><li>Proficiency in pet grooming techniques for various breeds.</li><li>Strong dog handling skills with experience in animal care and restraint.</li><li>Background in veterinary assistance or technician roles is highly desirable.</li><li>Experience with equine care is a plus.</li><li>Excellent customer service skills to foster positive relationships with clients.</li><li>Ability to perform heavy lifting when handling larger breeds or equipment.</li><li>Knowledge of pet care practices including feeding, bathing, and general maintenance of pet hygiene.</li><li>Previous kennel experience is beneficial for understanding animal behavior in a professional setting.</li><li>Familiarity with dog training methods can enhance the grooming experience for both pets and owners. Join us in creating a safe and welcoming environment where pets can receive the best care possible!</li></ul><p>Job Types: Full-time, Contract</p><p>Pay: &#65020;3,500.00 per hour</p>

Groomer

Ferrero

<p></p><div><div><div><div>End to End Supply Chain</div>
<div>Job ID:
<div>72400</div>
</div></div><div><div>Jeddah, SA (Hybrid)</div>
<div><div>Permanent</div></div></div></div></div><div></div>
<br><div><div><div><p>Company description</p>
</div><div><p>Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella&reg;, Tic Tac&reg;, Ferrero Rocher&reg;, Raffaello&reg;, Kinder Bueno&reg; and Kinder Surprise&reg;. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.</p>
</div></div><div><div><p>Diversity Statement</p>
</div><div><p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.</p>
</div></div><div><div><p>About the Role:</p>
</div><div><p>The Customer Service Specialist (CSS) contributes to the success of Ferrero all Brands and Customers by handling frontline and backline activities to merchandise orders to key customers in a fast-paced direct customer delivery environment. analyze situations accurately taking effective action under narrow time constraints. This role reports into the Customer Service Manager KSA.</p>
</div></div><div><div><p>Main Responsibilities:</p>
</div><div><p>You will be responsible for managing customer service operations across Saudi Arabia, ensuring smooth shipment processes and strong relationships with key accounts. You will handle customers&rsquo; requirements and orders in a timely manner, maintain and continuously improve master data, and secure the delivery of SLAs agreed with business partners. You will work closely with internal teams such as Demand Planning, Product Supply, Logistics Operations, Finance, and Sales to ensure seamless collaboration. You will monitor customer operations, analyze key performance indicators, and develop Ferrero Customer Service metrics to identify improvement areas and enhance process effectiveness. You will also support the Sales team through customer scorecards and analyses, proposing solutions that elevate service quality. In addition, you will drive operational excellence by implementing improvement initiatives, strengthening process maturity, and optimizing order-to-delivery cycles in partnership with warehouses, transportation, and other stakeholders to achieve best-in-class service at cost-efficient levels.</p>
</div></div><div><div><p>Who we are looking for:</p>
</div><div><p>You will hold a Bachelor&rsquo;s degree and have 1 to 3 years of relevant experience in customer service or supply chain operations. You will demonstrate a strong understanding of logistics and planning techniques, along with solid technical and system knowledge, particularly in SAP and CRM systems.</p>
</div></div><div><div><p>How to be successful in the role and at Ferrero:</p>
</div><div><p>Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you&rsquo;ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.</p></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Our Application Process</b></h2><div><div><p>
We&rsquo;re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!</p></div></div><div><div><div><div><div><h5 class="jobSectionHeader"><b>
1. Apply</b></h5><p>
Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests</p></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
2. Assess</b></h5><p>
Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job</p></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
3. Interview</b></h5><p>
If the first interview goes well, you&rsquo;ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization</p></div></div></div></div></div></div><div></div>

Customer Service Specialist - Supply Chain

Leaders Development Company

<p><b>Job Details</b></p><p><b>Position:</b> Florist<br/><b>Location:</b> Jeddah, Saudi Arabia<br/><b>Salary:</b> 2,500 &ndash; 2,800 SAR (Based on Experience)<br/><b>Availability:</b> Immediate Joiners Preferred</p><p><b>Job Description</b></p><p>We are offering an excellent opportunity for a <b>talented Florist </b>to join our team in Jeddah. The ideal candidate should have a passion for flowers, creativity in floral arrangements, and the ability to provide high-quality service to customers. Previous experience in <b>floral design, flower shop operations, and event decorations</b> is highly desirable.</p><p>Florist Jobs Jeddah, Flower Shop Jobs Saudi Arabia, Florist Careers KSA, Flower Arrangement Jobs Jeddah, Florist Hiring Saudi, Jobs Jeddah, Florist Vacancies KSA, Event Decoration Jobs Saudi Arabia, Jeddah Florist Employment, Flower Designer Jobs Saudi.</p><p><b>Responsibilities</b></p><ul><li>Create floral arrangements, bouquets, and decorative displays</li><li>Assist customers with flower selection and special orders</li><li>Manage flower care, storage, and freshness</li><li>Design decorations for events, weddings, and occasions</li><li>Maintain a clean and organized flower shop</li><li>Provide excellent customer service and recommendations</li></ul><p><b>Requirements</b></p><ul><li>Previous experience as a <b>Florist / Flower Designer</b> preferred</li><li>Knowledge of flowers, arrangements, and event d&eacute;cor</li><li>Creativity and attention to detail</li><li>Good communication and customer service skills</li><li>Immediate availability preferred</li></ul><p><b>Benefits</b></p><ul><li>Salary <b>2,500 &ndash; 2,800 SAR</b> (based on experience)</li><li>Accommodation and transportation may be provided (as per company policy)</li><li>End of service benefits as per Saudi labor law</li><li>Career growth in the retail and event decoration sector</li></ul><p>#FloristJobsJeddah #FlowerShopJobsKSA #EventDecorationJobs #FloristVacanciesSaudi #JeddahJobs #FlowerDesignerJobs #HospitalityJobsSaudi #UrgentHiringJeddah</p><p>Job Type: Full-time</p><p>Pay: &#65020;2,500.00 - &#65020;2,800.00 per month</p>

Hiring Florist | Jeddah | 2,500 – 2,800 SAR + Benefits

Zoho

<div>
 <p>
  Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title
  </strong>
  : Business Analyst
 </p>
 <p>
  <strong>
   Experience :
  </strong>
  3-5 Years
 </p>
 <p>
  <strong>
   Work Location
  </strong>
  : Jeddah, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. Provide advisory on how requirements can be implemented from a functional standpoint and stimulate process changes if efficiencies can be gained.
 </p>
 <p>
  2. Design and Develop highly scalable Zoho Implementations with necessary API integrations, HTML, CSS, Deluge
 </p>
 <p>
  3 . Deep understanding of various API frameworks, micro-services and SDKs
 </p>
 <p>
  4. Experience in development and design in an Agile and DevOps environment, including change and release management.
 </p>
 <p>
  5. Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements
 </p>
 <p>
  6. An excellent overview of web technologies and popular open source solutions.
 </p>
 <p>
  7. Support Project Manager/ Delivery Team in delivering the solution to the customer
 </p>
 <ul>
  <li>
   Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
  </li>
  <li>
   Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans.
  </li>
  <li>
   Ensure Customer Satisfaction through quality deliverable on time
  </li>
 </ul>
 <p>
  8. Contribution and coordination of project level analysis &ndash; producing required project analysis documentation (business and system requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
 </p>
 <p>
  9. Working experience in any one of the following domain like Automobiles, Telecom, Retail, BFSI, Aviation, Health Care and Pharma or Manufacturing is a plus
 </p>
 <p>
  10. Process Management and Improvement - Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project Management in an Agile Technology Delivery context
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1. 3-5 years of experience as a Solutions Consultant, Developer in designing and launching high quality software projects. Excellent knowledge in ERP, CRM catering to multiple domains preferred.
 </p>
 <p>
  2. Experience of the full project cycle, integrating customer scopes into product requirements and driving prioritisation
 </p>
 <p>
  3. Excellent problem solving, verbal and written communication skills
 </p>
 <p>
  4. Advanced motivational, negotiation and analytical skills
 </p>
 <p>
  5. Ability to work successfully in a cross-functional, global environment
 </p>
 <p>
  6. Ability to handle multiple priorities simultaneously
 </p>
 <p>
 </p>
</div>


Business Analyst

Explore 177+ Customer care agent in Jeddah Saudi Arabia this November. Find roles across top companies and apply now to boost your career.