customer care executive

Al Abdulghani Motors

<p></p><div><div><div><div><div><b>Date: </b>Dec 30, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Doha
</div></div></div></div><div><div><div><div><b>Company: </b>Al Abdulghani Motors
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>1088
</div></div></div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
The Customer Care Executive is responsible for addressing customer complaints across multiple channels. The role involves investigating issues, coordinating with relevant internal departments for resolution, and timely communication with customers. Additionally, the position includes following up on low-score survey responses to recover customer satisfaction and contribute to process improvement. The Customer Care Executive plays a key role in enhancing customer experience and supporting the organization&rsquo;s commitment to service excellence.</div></div></div><div><div><div><b>
Principal Accountabilities</b></div>
</div><div><div>
1. Complaint Handling</div>
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Receive and manage customer complaints through various channels, including phone, email, chat, and social media.</div>
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Investigate issues thoroughly and coordinate with relevant departments (Service, Sales, Parts, etc.) to ensure timely resolution.</div>
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Maintain professional, empathetic, and solution-oriented communication with customers throughout the complaint process.</div>
<div>
2. Survey Follow-up &amp; Service Recovery</div>
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Contact customers who provided low survey scores to understand the reason for dissatisfaction.</div>
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Take corrective action or escalate cases to ensure recovery and improvement of customerexperience.</div>
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Document all feedback and follow-up outcomes accurately in the CRM or complaintmanagement system.</div>
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3. Documentation &amp; Reporting</div>
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Log all customer interactions, complaints, and recovery actions in the system with complete and accurate details.</div>
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Assist in preparing reports on complaint trends, survey results, and recovery performance.</div>
<div>
4. Coordination &amp; Communication</div>
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Collaborate with internal departments to resolve customer concerns effectively and within agreed service levels.</div>
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Ensure regular updates are provided to customers on the progress of their complaints or cases.</div>
<div>
5. Continuous Improvement &amp; Customer Experience</div>
<div>
Contribute ideas and feedback to improve complaint handling and recovery processes.</div>
<div>
Demonstrate a customer-first attitude and maintain a high level of professionalism in all interactions.</div></div></div><div><div><div><b>
Required Qualifications</b></div>
</div><div><ul><li>Diploma/Bachelor Degree in a relevant field of study</li>
<li>3+ years of experience out of which at least 1 year needs to be within Customer Care</li>
<li>Vehicles Technical knowledge is an advantage</li>
<li>Excellent customer handling / soft skills</li></ul></div></div></div></div></div></div></div></div><p></p>

Customer Care Executive

Al Dar properties

<p><b>Job Title:</b> Customer Care Executive &ndash; Maintenance Department<br/><b>Location:</b> Bin Mahmoud Doha Qatar<br/><b>Company:</b> Al Dar Properties &ndash; Real Estate Division<br/><b>Job Type:</b> Full-time<br/><b>Availability:</b> Immediate Joiners Preferred</p><p><b>Job Description:</b><br/>We are a leading real estate company seeking a <b>Customer Care Executive</b> for our <b>Maintenance Department</b>. The ideal candidate will be responsible for ensuring excellent customer service by handling maintenance-related inquiries, complaints, and service requests from tenants .</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer calls, emails, and messages regarding maintenance issues.</li><li>Coordinate with the maintenance team to schedule service requests and follow up on job completion.</li><li>Maintain accurate records of service requests and customer interactions.</li><li>Handle customer complaints professionally and resolve them in a timely manner.</li><li>Provide updates to customers regarding the status of their requests.</li><li>Prepare daily/weekly reports for the management.</li><li>Ensure high levels of customer satisfaction through efficient service delivery.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2 years of experience in a <b>Customer Care</b> role, preferably within <b>real estate or maintenance services</b>.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office (Word, Excel, Outlook).</li><li>Fluency in English (Arabic is an advantage).</li><li>Valid QID and NOC (preferred for local candidates).</li></ul><p><b>How to Apply:</b><br/>If you meet the above qualifications and are ready to join immediately, please send your updated CV to s.khan@aldarproperties.qa.</p><p>Job Type: Full-time</p>

Customer Care Executive – Maintenance Department

Dakkaken Group

<p><b>We Are Hiring: Customer Service Executive (Female)</b></p><p><b>Job Type:</b> Full-time / Contract<br/><b>Location:</b> Qatar</p><p><b>Job Description</b></p><p>We are seeking a polite, confident, and customer-focused <b>Female Customer Service Executive</b> to join our team. The ideal candidate must be <b>fluent in Arabic</b>, possess strong communication skills, and be able to deliver excellent customer support while maintaining a positive company image.</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries via phone, WhatsApp, email, and in person</li><li>Communicate clearly and professionally with customers in <b>Arabic and English</b></li><li>Assist customers with service requests, complaints, and follow-ups</li><li>Provide accurate information about company products and services</li><li>Maintain customer records and update systems regularly</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure high levels of customer satisfaction</li><li>Represent the company professionally at all times</li></ul><p><b>Requirements</b></p><ul><li><b>Female candidates only</b></li><li><b>Fluent in Arabic (spoken &amp; written) &ndash; Mandatory</b></li><li>Good command of English</li><li>Previous experience in customer service or customer care preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work under pressure</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Professional attitude and appearance</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR3,500.00 per month</p>

Customer Service Executive (Female)

Allied Enterprises

<p><b>Job Opportunity: Female Telesales Executive</b></p><p>We are looking for a <b>female Telesales Executive</b> to join our dynamic team. The ideal candidate should be confident, motivated, and have excellent communication skills.</p><p><b>Position:</b> Telesales Executive<br/><b>Gender:</b> Female</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to potential customers</li><li>Promote company products and services</li><li>Maintain customer databases</li><li>Meet daily and monthly sales targets</li><li>Provide excellent customer service</li></ul><p><b>Requirements:</b></p><ul><li>Previous telesales or customer service experience preferred</li><li>Strong communication and negotiation skills</li><li>Positive attitude and willingness to learn</li><li>Ability to work under pressure and meet targets</li></ul><p><b>How to Apply:</b><br/>Interested candidates may send their CV to <b>HR@alliedeprs.com</b> or WhatsApp <b>3108</b>8<b>803</b>.</p><p>Job Type: Full-time</p>

Telesales

Al Majed Group

<p>We are seeking a <b>smart, customer-focused Jewelry Sales Executive</b> to join our showroom team. The ideal candidate will have experience in jewellery sales, a passion for customer service, and the ability to achieve sales goals while building lasting customer relationships.</p><p>Key Responsibilities</p><ul><li>Welcome customers and provide knowledgeable, friendly assistance</li><li>Guide customers in selecting jewellery that suits their needs and preferences</li><li>Achieve and exceed monthly sales targets</li><li>Maintain attractive product displays and showroom standards</li><li>Handle billing, POS transactions, and basic sales documentation</li><li>Build long-term customer relationships and ensure high customer satisfaction</li><li>Follow company policies, security, and loss-prevention procedures</li></ul><p>Requirements</p><ul><li>Previous experience as a Jewelry Sales Executive or Sales Associate</li><li>Excellent communication and interpersonal skills</li><li>Good knowledge of gold, diamonds, gemstones, and jewellery pricing</li><li>Ability to work flexible shifts, including weekends</li><li>Well-groomed, professional, and customer-service oriented</li></ul><p>Added Advantage</p><ul><li>Experience in luxury or retail sales</li><li>Ability to communicate in Arabic and English</li><li>Jewellery-related certification or formal training</li></ul><p><b>Job Type:</b> Full-time</p><p>Job Type: Full-time</p>

Jewellery Sales Executive

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25196288
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Sales &amp; Marketing
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Marriott Executive Apartments City Center Doha, Diplomatic Street, Area 61, Street 806, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Building Successful Relationships that Generate Sales Opportunities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  </li>
  <li>
   Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  </li>
  <li>
   Develops relationships within community to strengthen and expand customer base for sales opportunities.
  </li>
  <li>
   Manages and develops relationships with key internal and external stakeholders.
  </li>
  <li>
   Provides accurate, complete and effective turnover to Event Management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing Sales Activities
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  <br/>
 </strong>
 <ul>
  <li>
   Participates in sales calls with members of sales team to acquire new business and/or close on business.
  </li>
  <li>
   Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identifies new business to achieve personal and location revenue goals.
  </li>
  <li>
   Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  </li>
  <li>
   Closes the best opportunities for the location based on market conditions and location needs.
  </li>
  <li>
   Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Providing Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  </li>
  <li>
   Services our customers in order to grow share of the account.
  </li>
  <li>
   Executes and supports the company&rsquo;s customer service standards.
  </li>
  <li>
   Provides excellent customer service consistent with the daily service basics of the company.
  </li>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Sales Manager

Tadmur Holding WLL

<p><b>We Are Hiring! &mdash; Outdoor Sales Executive (Construction Materials)</b></p><p><b>Locally available in Qatar</b> with a valid <b>Qatar ID</b></p><p><b>Qatar Driving License</b> is mandatory</p><p><b>Immediate joiners</b> preferred</p><p>We are looking for an experienced <b>Outdoor Sales Executive</b> with strong knowledge of <b>construction and building materials</b> to join our team.</p><p><b>Requirements:</b></p><ul><li>Proven experience in <b>construction/building materials sales</b></li><li>Strong client relationship and business development skills</li><li>Ability to achieve sales targets and expand customer base</li><li>Excellent communication and negotiation skills</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>HOW SOON YOU CAN JOIN, HOW MANY DAYS? REQUIRED TO ANSWER</li><li>OUR SALARY PACKAGE IS QR. 5, 000+CAR+PETROL WILL YOU BE ABLE TO ACCEPT IT? REQUIRED TO ANSWER</li></ul><p>Experience:</p><ul><li>OUTDOOR SALES EXECUTIVE: 1 year (Preferred)</li><li>construction and building materials : 1 year (Preferred)</li><li>QATAR MARKET SALES: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>TRANSFERABLE QATAR ID (Preferred)</li><li>QATAR DRIVING LICENSE (Preferred)</li></ul>

Outdoor Sales Executive (Construction Materials)

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