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customer care executive

Noorka

<div><p>Noorka Logistics is seeking a friendly and proactive <b>Customer Care Executive</b> to join our team in <b>Dubai</b>. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
<p>Joining Noorka Logistics in <b>Dubai</b> as a <b>Customer Care Executive</b> gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</p></div>

Customer Care Executive

Trustbend Logistics

<div><p>Trustbend Packers &amp; Movers is seeking a <b>Customer Care Executive</b> to join our dynamic team in <b>Dubai</b>. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
<p>Becoming a <b>Customer Care Executive</b> at Trustbend Packers &amp; Movers in <b>Dubai</b> offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</p></div>

Zahr Freighters

<div><p>Zahr Freighters, a leading logistics and freight solutions provider in <b>Dubai</b>, is seeking a friendly and professional <b>Customer Care Executive</b> to join our team. This role is ideal for someone who enjoys assisting clients, resolving inquiries, and ensuring a positive customer experience in a fast-paced logistics environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Serve as the first point of contact for clients via phone, email, and in-person inquiries</li>
<li>Address customer queries, complaints, and feedback in a timely and professional manner</li>
<li>Maintain accurate records of customer interactions and transactions</li>
<li>Coordinate with internal teams, including logistics and operations, to resolve issues</li>
<li>Provide updates to clients regarding shipment status and delivery schedules</li>
<li>Assist in preparing reports and analyzing customer feedback to improve services</li>
<li>Promote company services and ensure customer satisfaction at all times</li>
<li>Follow up on pending requests and ensure resolution within company timelines</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related field</li>
<li>1&ndash;3 years of experience in customer service, preferably in logistics or transportation</li>
<li>Excellent verbal and written communication skills in English; knowledge of Arabic is a plus</li>
<li>Strong problem-solving and interpersonal skills</li>
<li>Proficiency in Microsoft Office and customer management software</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks</li>
<li>Friendly, professional, and client-focused attitude</li>
</ul>
<p>At <b>Zahr Freighters</b>, we believe exceptional customer service is key to building lasting relationships and client trust. As a <b>Customer Care Executive</b> in Dubai, you will play a vital role in ensuring smooth communication, resolving client issues, and enhancing overall customer satisfaction. If you are passionate about helping clients and delivering excellence, we invite you to join our team.</p></div>

Gulf Worldwide Distribution FZE

<p>We are seeking candidates for Customer Care Executive role responsible for the efficient management of the daily sales cycle, from order collection and processing to final logistics coordination and customer communication. This role requires strong organizational skills and attention to detail to ensure timely and accurate execution of all administrative and coordination tasks.</p><p><b>Key Responsibilities</b></p><p>The successful candidate will be responsible for the following core areas:</p><ul><li><b>Order Management:</b> Managing customer requirements and ensuring the <b>timely collection of orders</b> on a daily basis from customers and Sales Managers.</li><li><b>Documentation:</b> Preparing and accurately issuing <b>sales confirmations and invoices</b>.</li><li><b>Sales Administration:</b> Preparing and processing <b>Sales Returns</b>, <b>Warranty Requests</b>, and handling all other related documentation and administrative aspects.</li><li><b>Logistics Coordination:</b> Liaising directly with the <b>Logistics Department</b> to coordinate the timely delivery and collection of orders.</li><li><b>Customer Support:</b> Serving as a primary point of contact for daily communication with customers.</li><li><b>Financial Administration:</b> Preparing and sending <b>Stock Lists</b> and <b>Statement of Accounts</b> to customers.</li><li><b>Reporting:</b> Preparing and presenting operational and sales coordination <b>reports</b> during weekly meetings.</li></ul><p><b>Candidate Requirements</b></p><ul><li><b>Education:</b> Must be a <b>Graduate</b>.</li><li><b>Experience:</b> Experienced in <b>Sales Coordination</b> and results-oriented in previous roles.</li><li><b>Skills:</b> Should be highly <b>organized</b> and possess excellent <b>communicative</b> abilities.</li><li><b>Technical Proficiency:</b> Must have experience in <b>Computer Operations</b> (e.g., standard office software, ERP/CRM).</li><li><b>Language:</b> Must be <b>fluent in Hindi</b> (verbal and written).</li></ul><p><b>Industry Advantage:</b> Previous experience in the <b>Auto Motive Spare Parts segment</b> will be a significant added advantage</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

First Abu Dhabi Bank (FAB)

<p>Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry.</p> Job Description <p><strong>JOB PURPOSE:</strong></p><p>To serve customers by providing product and service information; resolving product and service issues while maintaining immaculate quality standards. To ensure the financial and reputational integrity of the organization by providing end-to-end solutions for a better customer service experience. This role requires a strong team spirit, motivation, and a friendly environment with all customers and colleagues.</p> Specific Job Accountability <ol><li>Provide excellent customer service by attending to incoming calls within the quality guidelines.</li><li>Handle and resolve customer complaints to customer satisfaction within defined authority limits and escalate as per process.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Ensure the quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores.</li><li>Contribute to the business by generating new prospects/leads and upselling all types of FAB products.</li><li>Maintain customer records by updating customer history through service requests/complaints and notes.</li><li>Maintain the confidentiality of the bank's customers and data.</li><li>Ensure the business meets its obligations under the Bank's Policies and Standards and local laws/regulations.</li><li>Attend to special tasks assigned by team leaders and managers.</li><li>Demonstrate flexibility in adhering to planned/scheduled shifts and on-call/unplanned shifts due to the floor situation for achieving all defined service level and abandoned rates.</li><li>Ensure self-punctuality, adherence to policies & procedures, and discipline within the Centre.</li></ol>

Call Center Executive (Emiratized role)

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Dubai, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core </b><b>Responsibilities</b></h2><ul><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate</li><li>Identify and maximize selling and cross-selling opportunities.</li><li>Identify customer problems and offer appropriate solutions.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li><li>Participate in Outbound calling programs and other projects and activities when required.</li><li>Handling projects and tasks whenever required and asked by the management.</li><li>Perform customer transactions accurately and in an efficient manner.</li></ul><p><b>
Required Education, Skills and Qualifications</b></p><ul><li>Min. 1 year call center / customer service experience preferably within real estate sector.</li><li>A bilingual fluent English and Arabic speaker.</li><li>Good communication and interpersonal skills.</li><li>Competent use of PC, must be good at MS Excel formulas.</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Cheerful personality, always with a smile.</li><li>Empathetic, patient and courteous in approach.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Presentable with a positive, proactive and professional approach.</li><li>Tolerance for repetitive work in a fast-paced, high production work environment.</li><li>Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.</li></ul><p></p><p><b><br>
Disclaimer</b><b>
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

Customer Service Advisor - UAE National

Company Description <p>Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company in an exciting & dynamic industry.</p> Job Description JOB PURPOSE: <p>To serve customers by providing product and service information; resolving product and service issues while maintaining high-quality standards. To ensure the financial and reputational integrity of the organization and provide end-to-end solutions for an improved customer service experience. The role requires a strong team spirit, motivation, and a friendly environment with all customers and colleagues.</p> Specific Job Responsibilities <ol> <li>Provide excellent customer service by attending to incoming calls within quality guidelines.</li> <li>Handle and resolve customer complaints to their satisfaction within the defined authority limits and escalate as per process.</li> <li>Recommend potential products or services to management by collecting customer information and analyzing their needs.</li> <li>Ensure the quality of inbound/outbound calls by achieving set targets in service standards and customer satisfaction scores.</li> <li>Contribute to the business by generating new prospects/leads and upselling FAB products.</li> <li>Maintain customer records by updating customer history through service requests, complaints, and notes.</li> <li>Maintain confidentiality of the bank's customers and data.</li> <li>Ensure the business complies with the bank's policies and standards, as well as local laws and regulations.</li> <li>Attend to special tasks assigned by team leaders and managers.</li> <li>Demonstrate flexibility in adhering to scheduled shifts and on-call/unplanned shifts to meet service level and abandoned rate targets.</li> <li>Ensure punctuality, adherence to policies and procedures, and discipline within the center.</li> </ol>

Call Center Executive - Emiratized Role

Explore 3529+ Customer care executive in Dubai S Top Clinics Jobs In Dubai Jobs In Dubai Dha Licensed Jobs In Dubai this December. Find roles across top companies and apply now to boost your career.

3529 customer care executive jobs IN Dubai S Top Clinics Jobs In Dubai Jobs In Dubai Dha Licensed Jobs In Dubai

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Call Center Executive (Emiratized role)

Customer Service Advisor - UAE National

Call Center Executive - Emiratized Role