sales executive Jobs in Marketplace Finance Jobs In India

sales executive

accounts executive Jobs in Marketplace Finance Jobs In India

accounts executive

marketing executive Jobs in Marketplace Finance Jobs In India

marketing executive

billing executive Jobs in Marketplace Finance Jobs In India

billing executive

customer support engineer Jobs in Marketplace Finance Jobs In India

customer support engineer

customer care executive

Partywitty

Job Title: Customer Care Executive Location: Kaushambi, Ghaziabad Department: Customer Support / OperationsWe are looking for a Customer Care Executive to join our team and deliver exceptional service to our customers. You will be responsible for handling customer queries, resolving issues efficiently, and ensuring a seamless customer experience across all touchpoints.The ideal candidate is empathetic, solution-oriented, and passionate about maintaining strong customer relationships.Key Responsibilities:<ul><li>Handle incoming customer calls, emails, and chats promptly and professionally.</li><li>Resolve product or service-related inquiries, complaints, and requests efficiently.</li><li>Maintain accurate records of customer interactions and follow-ups in CRM systems.</li><li>Provide detailed information about products, services, and company policies.</li><li>Coordinate with internal teams (sales, technical support, logistics, etc.) to resolve complex cases.</li><li>Ensure customer satisfaction through timely communication and problem-solving.</li><li>Meet performance targets such as response time, resolution rate, and customer satisfaction score.</li><li>Collect feedback from customers and share insights with the management team.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>Excellent verbal and written communication skills in English (knowledge of regional languages is a plus).</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency in MS Office and CRM software.</li><li>Positive attitude, patience, and empathy while handling customer concerns.</li></ul>Preferred Skills:<ul><li>Experience in hospitality, e-commerce, or service-based industries.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>Team player with a customer-first mindset.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and training.</li><li>Supportive and collaborative work environment.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;8,000.00 - &#8377;12,000.00 per monthWork Location: In person

Customer Care Executive

CK'S PRODUCTS

Job Description: Customer Care Executive &ndash; Food Industry (Techno-Sales)Location: Tripunithura Department: Sales and Customer Support Reports To: Marketing Manager / Sales HeadPosition OverviewWe are seeking a Customer Care Executive with a strong understanding of food ingredients and techno-sales processes. The ideal candidate will act as a key liaison between customers and the R&amp;D department, addressing client queries about ingredient applications, mixing procedures, and testing methods, while ensuring timely and accurate communication to enhance customer satisfaction and trust.Key Responsibilities&middot; Interact with customers to handle technical and non-technical inquiries regarding food ingredient usage, mixing procedures, and testing standards.&middot; Liaise with the R&amp;D department to obtain clarifications or test results related to client queries or product customization needs.&middot; Communicate technical information and R&amp;D feedback clearly and accurately to clients.&middot; Maintain records of all customer interactions, queries, and resolutions in CRM systems.&middot; Support the sales team by providing product recommendations based on customer requirements and technical data.&middot; Ensure follow-up with clients post-resolution to confirm satisfaction and maintain long-term relationships.&middot; Assist in preparing client feedback summaries and share insights with marketing and product development teams.&middot; Coordinate with production, quality, and logistics teams to ensure smooth order execution and on-time delivery.Required Skills and Qualifications&middot; Bachelor&rsquo;s degree in Food Technology, Food Science, or related discipline.&middot; 2&ndash;4 years of experience in customer support, sales coordination, or techno-commercial roles within the food ingredients or FMCG sector.&middot; Knowledge of food ingredients formulation, mixing ratios, and testing methodologies.&middot; Strong communication and interpersonal skills with the ability to explain technical data in customer-friendly terms.&middot; Familiarity with CRM tools, report preparation, and email correspondence.&middot; Excellent coordination skills between internal teams and clients.Preferred Qualities&middot; Customer-focused mindset with problem-solving ability.&middot; Ability to manage multiple client accounts and prioritize tasks efficiently.&middot; Strong teamwork and follow-up discipline.&middot; Interest in continuous learning about new ingredients, formulations, and applications.Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Urbaine Consumer India Pvt. Ltd

Job Title: Customer Care ExecutiveCompany: Urbaine Consumer India Pvt. Ltd. (The Wellness Shop)Location: Indiranagar, BangaloreWebsite: www.thewellnessshop.inChannels: Email, Chat, Outbound CallsKey Responsibilities:<ul><li>Handle customer queries, orders, and complaints via email, chat, and calls.</li><li>Provide accurate product information and assist in purchase decisions.</li><li>Manage order tracking, returns, and exchanges.</li><li>Ensure timely issue resolution and follow-ups.</li><li>Share customer feedback to improve service quality.</li><li>Coordinate with sales and logistics teams for smooth operations.</li></ul>Requirements:<ul><li>2&ndash;3 years of customer service experience (e-commerce/retail preferred).</li><li>Excellent written and verbal communication.</li><li>Strong problem-solving and multitasking skills.</li><li>Proficient with CRM, chat, and email tools.</li><li>Patient, empathetic, and customer-focused.</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Growth opportunities.</li><li>Positive and supportive work environment.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;18,000.00 per monthWork Location: In person

CourierKaro

About the Role:We are seeking a Customer Care Executive to join our logistics team. You will be the first point of contact for our customers, ensuring smooth communication and resolution of shipment-related issues.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat promptly.</li><li>Track shipments and provide accurate updates to customers.</li><li>Resolve issues related to delays, returns, and claims.</li><li>Coordinate with internal teams (operations, dispatch, accounts) for problem resolution.</li><li>Maintain records of customer interactions and feedback.</li><li>Escalate complex issues to management when necessary.</li><li>Help improve customer service processes.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 1 year experience in customer service, preferably in logistics or e-commerce.</li><li>Excellent communication skills in Hindi and English.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to multitask and work under pressure.</li><li>Familiarity with MS Office and CRM or logistics tracking tools.</li><li>Positive attitude and team player.</li></ul>Education:<ul><li>Graduate in any discipline</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives</li><li>Friendly and collaborative work environment</li><li>Opportunity to grow in a fast-paced logistics company</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;9,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Sreedhareeyam Farmherbs

Company OverviewSreedhareeyam is the world&rsquo;s largest network of Ayurvedic ophthalmology care centers, with a flagship Eye Hospital and 28+ branches. Recognized with NABH accreditation and the AYUSH Ministry&rsquo;s Centre of Excellence award, we blend classical Ayurveda with modern clinical precision.Sreedhareeyam Farmherbs India Private Limited, the group&rsquo;s product manufacturing division is persistent on innovative product development, quality control, and standardization of traditional preparations. All products are developed through years of continuous research and clinical trials. This includes adhering to the processes of ancient Ayurvedic texts and also subjecting the formulations to modern pharmacological, toxicological, and safety tests to create new medicines and treatment methods. The facility has all the modern medicine manufacturing facilities, including the most modern sterile eyedrop manufacturing unit, fully fledged quality control department and an array of advanced manufacturing equipment. At Sreedhareeyam, the latest that the technology has to offer works in complete harmony with the time-tested practice of Ayurveda.Today, Sreedhareeyam offers a complete spectrum of 400+ ayurvedic products. This includes over the counter products, classical ayurvedic medicines, and also patented prescription medicines which are being distributed all over India and also exported to different countries all over the world.After assessing and reviewing the safety hazards, ISO 22000 : 2005 FSMS certification was awarded to the Unit in 2011 by the International Certifying Agency- BUREAU VERITAS.The unit was GMP (Good Manufacturing Practices) certified by the Licensing Authority, Directorate of Indian Systems of Medicine in 2009 and follows aseptic manufacturing processes and stringent quality control measures.Farmherbs, our consumer products D2C brand, is powered by the Ayurflora Synergy Institute, our R&amp;D division pioneering 100% botanical versions of benchmark actives like Hyaluronic Acid, Bakuchiol, Ceramide, and Niacinamide. Every Farmherbs formula combines time-tested Ayurvedic bases with high-performance botanical actives and fresh flower nectar.Role SummaryAs a Customer Care Executive at Sreedhareeyam Farmherbs, you will be the first line of support for customers and partners across multiple channels. You&rsquo;ll handle daily customer operations, manage internal and external escalations, and collaborate with cross-functional teams to ensure timely, empathetic, and accurate resolutions.Key ResponsibilitiesDaily Operations: Manage end-to-end customer care across phone, email, WhatsApp, social media inboxes/messages/comments, and the ticketing system.Ticketing &amp; SLAs: Log, categorize, prioritize, and resolve tickets within turnaround targets; escalate as needed while maintaining clear updates.Inbound Calls: Handle product inquiries, order status, returns/refunds, usage guidance, and basic troubleshooting with empathy and clarity.Social Care: Monitor and respond to DMs, comments, and reviews; convert queries into tickets; de-escalate public complaints professionally.Omnichannel Coordination: Track conversations across channels to ensure continuity and first-contact resolution wherever possible.Internal Collaboration: Work closely with R&amp;D, Inventory, Digital, Marketing, and Dispatch teams to resolve issues and close feedback loops.External Liaison: Coordinate with Courier/Logistics partners and the Hospital Division to resolve delivery/service cases and special requests.Order &amp; Logistics Support: Verify address/phone details, coordinate re-attempts/returns, and follow up on delayed/lost shipments.Documentation &amp; Reporting: Maintain accurate case notes, FAQs, and daily/weekly reports on volumes, SLAs, CSAT/NPS, and recurring issues; suggest process improvements.Compliance &amp; Brand Voice: Follow data privacy, regulatory, and brand communication guidelines at all times.Qualifications:Education: Bachelor&rsquo;s degree.Language Proficiency: English, Hindi, Tamil, and Malayalam (excellent written and verbal communication).Core Skills: Strong customer empathy, problem-solving, and conflict de-escalation; clear, concise writing; active listening.Tools: Hands-on experience with CRM/ticketing systems, email suites, WhatsApp Business, and social media dashboards.Analytics: Ability to read dashboards, track SLAs, and compile actionable summaries from customer feedback.Teamwork: Proven ability to collaborate cross-functionally and manage multiple priorities in a fast-paced environment.Location: Communication Office, Kaloor, KochiEmployment Type: Permanent, Full-time, On-siteShift: 08:00 AM - 04:30 PM or 11:30 AM - 08:00 PMBenefits: Paid Leaves, Earned Leave Encashment, Lunch, Tea/Coffee, Snacks, Compensatory Leaves, Free Products, Festive Bonus...Job Types: Full-time, PermanentPay: &#8377;18,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Midvision Private Limited

Job description:Job Location : Jalandhar, PunjabWork From OfficeWe&rsquo;re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at Miduty. The ideal candidate will be responsible for overseeing the efficient operation of our warehouse, ensuring that customer orders are processed, fulfilled, and delivered on time.Key Responsibilities:<ul><li>Process and fulfill customer orders with accuracy and efficiency.</li><li>Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.</li><li>Providing accurate information about products or services and guiding customers in making informed decisions.</li><li>Work closely with shipping and logistics teams to ensure timely deliveries.</li><li>Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.</li><li>Handle returns, exchanges, and refunds in a smooth and customer-friendly manner.</li><li>Monitor stock levels, update inventory regularly, and ensure accurate inventory records.</li></ul>Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree in any field.</li><li>2+ years of experience in a customer support or related role.</li><li>Strong communication and interpersonal skills to interact with customers.</li><li>Knowledge of customer service processes and best practices.</li><li>Ability to work effectively in a team and cross-functional environment.</li></ul>Job Type: Full-timeBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Cloud wellness pvt ltd

Job Description<ul><li>Handle inbound &amp; outbound calls, WhatsApp, and emails professionally and empathetically</li><li>Address customer queries related to product usage, order status, returns, payments, etc.</li><li>Coordinate with logistics and warehouse teams for order dispatch, delivery, and returns</li><li>Log customer feedback and escalate unresolved issues to relevant teams.</li><li>Maintain daily records of interactions using CRM or ticketing tools</li><li>Assist in RTO/replacement follow-ups, delivery concerns, and refund-related queries</li><li>Educate customers about Dermatouch products and skincare routines</li><li>Ensure first-contact resolution and drive customer satisfaction (CSAT)</li></ul>Requirements<ul><li>Graduate or Diploma in any discipline</li><li>1&ndash;3 years of experience in a customer support/customer success role (D2C or eCommerce preferred)</li><li>Excellent communication in English and Hindi (knowledge of regional languages is a plus)</li><li>Ability to work in evening/night shifts and weekends (if required)</li><li>Proficiency in handling CRM tools, Excel, WhatsApp Business, and Email</li><li>Patience, problem-solving skills, and a customer-first mindset</li></ul>Job Types: Full-time, PermanentWork Location: In person

Explore 6718+ Customer care executive in Marketplace Finance Jobs In India this November. Find roles across top companies and apply now to boost your career.

6718 customer care executive jobs IN Marketplace Finance Jobs In India

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive