customer care manager - hospital Jobs in Vellore India

customer care manager - hospital

customer care manager hospital

Nova IVF Fertility a Unit of Rhea Healthcare Pvt Ltd

Need to coordinate the day today activities of Front Desk, Preparing reports, Financial Counselling patients regarding the Procedures.Qualification - Bachelor degreeExperience - 3 &amp; Above - Need Hospital Experience ( Mandatory).Female Candidates are preferred for the Post.Need Proficiency in English &amp; TamilLocation - VelloreLanguage - Tamil &amp; EnglishJob Types: Full-time, PermanentPay: &#8377;17,000.00 - &#8377;28,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Do you have any Hospital Experience ?</li></ul>Experience:<ul><li>total work: 3 years (Preferred)</li></ul>Work Location: In person

Customer Care Manager - Hospital

Naruvi Hospitals

Billing Executive (Hindi &amp; English Speaking)Department: Billing &amp; Accounts / Front OfficeReports To: Billing Manager / Finance HeadEmployment Type: Full-TimeAbout Naruvi HospitalsNaruvi Hospitals is a modern, multispecialty healthcare institution based in Vellore, Tamil Nadu. As part of the esteemed Kauvery Group, we are dedicated to delivering world-class medical services through advanced technology and a compassionate, patient-first approach. Our focus is not only on clinical excellence but also on providing a smooth and transparent administrative experience, especially in sensitive areas like billing and patient communication.To better serve our Hindi-speaking patients and caregivers, we are hiring a Billing Executive fluent in Hindi and English.Job SummaryAs a Billing Executive, you will be responsible for accurate and timely billing, processing of payments, and providing financial clarity to patients and their families. This role demands strong attention to detail, clear communication skills, and a service-oriented mindset &mdash; especially while assisting Hindi-speaking patients.Key Responsibilities<ul><li>Generate accurate bills for inpatient and outpatient services.</li><li>Explain billing components, insurance details, and payment processes to patients, especially in Hindi and English.</li><li>Coordinate with departments (doctors, labs, pharmacy) to ensure correct charges are applied.</li><li>Process payments via cash, card, or online methods, and issue receipts.</li><li>Handle insurance pre-authorizations, approvals, and claim settlements.</li><li>Respond to patient queries or concerns related to bills and payments.</li><li>Maintain financial records, reports, and reconciliation statements.</li><li>Ensure compliance with hospital billing policies and confidentiality standards.</li><li>Support during patient discharge by ensuring all dues are cleared promptly.</li></ul>Required Skills &amp; Qualifications<ul><li>Fluent in Hindi and English (spoken &amp; written); knowledge of Tamil is a plus.</li><li>Graduate in Commerce, Finance, Hospital Administration, or related field.</li><li>1&ndash;3 years of experience in hospital billing or similar role preferred.</li><li>Familiarity with hospital billing software (e.g., HIS, ERP systems).</li><li>Strong numerical skills and attention to detail.</li><li>Excellent interpersonal and customer service abilities.</li><li>Ability to work in shifts, including weekends if required.</li></ul>Certainly! Here's a Job Description for a Billing Executive at Naruvi Hospitals, with a requirement for Hindi and English fluency. This version starts with a brief introduction about Naruvi and then moves into the job role, tailored for a healthcare setting.Billing Executive (Hindi &amp; English Speaking)Location: [Insert Location] Department: Billing &amp; Accounts / Front Office Reports To: Billing Manager / Finance Head Employment Type: Full-TimeAbout Naruvi HospitalsNaruvi Hospitals is a modern, multispecialty healthcare institution based in Vellore, Tamil Nadu. As part of the esteemed Kauvery Group, we are dedicated to delivering world-class medical services through advanced technology and a compassionate, patient-first approach. Our focus is not only on clinical excellence but also on providing a smooth and transparent administrative experience, especially in sensitive areas like billing and patient communication.To better serve our Hindi-speaking patients and caregivers, we are hiring a Billing Executive fluent in Hindi and English.Job SummaryAs a Billing Executive, you will be responsible for accurate and timely billing, processing of payments, and providing financial clarity to patients and their families. This role demands strong attention to detail, clear communication skills, and a service-oriented mindset &mdash; especially while assisting Hindi-speaking patients.Key Responsibilities<ul><li>Generate accurate bills for inpatient and outpatient services.</li><li>Explain billing components, insurance details, and payment processes to patients, especially in Hindi and English.</li><li>Coordinate with departments (doctors, labs, pharmacy) to ensure correct charges are applied.</li><li>Process payments via cash, card, or online methods, and issue receipts.</li><li>Handle insurance pre-authorizations, approvals, and claim settlements.</li><li>Respond to patient queries or concerns related to bills and payments.</li><li>Maintain financial records, reports, and reconciliation statements.</li><li>Ensure compliance with hospital billing policies and confidentiality standards.</li><li>Support during patient discharge by ensuring all dues are cleared promptly.</li></ul>Required Skills &amp; Qualifications<ul><li>Fluent in Hindi and English (spoken &amp; written); knowledge of Tamil is a plus.</li><li>Graduate in Commerce, Finance, Hospital Administration, or related field.</li><li>1&ndash;3 years of experience in hospital billing or similar role preferred.</li><li>Familiarity with hospital billing software (e.g., HIS, ERP systems).</li><li>Strong numerical skills and attention to detail.</li><li>Excellent interpersonal and customer service abilities.</li><li>Ability to work in shifts, including weekends if required.</li></ul>Job Types: Permanent, FresherPay: &#8377;9,853.27 - &#8377;23,350.52 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Medical Billing Executive

Job Title: Supply Chain ManagerExperience: 4&ndash;8 YearsLocation: VelloreIndustry: Healthcare / HospitalDepartment: Supply Chain ManagementJob Summary:We are seeking a detail-oriented and proactive Supply Chain Manager with 4&ndash;8 years of relevant experience in hospital or healthcare supply chain operations. The ideal candidate will be responsible for managing procurement, inventory, vendor relationships, and logistics to ensure the timely and cost-effective availability of medical supplies, equipment, and pharmaceuticals.Key Responsibilities:<ul><li>Oversee the end-to-end supply chain activities for hospital operations.</li><li>Manage procurement of medical equipment, surgical supplies, drugs, and consumables.</li><li>Coordinate with departments such as pharmacy, OT, ICU, and emergency for demand forecasting.</li><li>Maintain optimum inventory levels to avoid stock-outs or overstocking.</li><li>Liaise with vendors, negotiate contracts, and ensure timely delivery and quality compliance.</li><li>Monitor and control inventory using ERP systems (SAP, Oracle, etc.).</li><li>Ensure regulatory and compliance standards related to hospital supplies and procurement.</li><li>Collaborate with finance and audit teams for purchase order and invoice reconciliation.</li><li>Analyze supply chain performance metrics and generate reports for management.</li><li>Identify and implement process improvements to reduce cost and enhance efficiency.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field. A postgraduate degree or certification (e.g., CSCP, CIPS) is a plus.</li><li>4&ndash;8 years of experience in hospital or healthcare supply chain operations.</li><li>Strong knowledge of medical supplies, hospital procurement practices, and vendor management.</li><li>Proficiency in inventory management software and ERP systems.</li><li>Excellent negotiation, communication, and analytical skills.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li></ul>Preferred Qualifications:<ul><li>Prior experience in NABH-accredited hospital settings.</li><li>Familiarity with cold chain logistics (especially for vaccines and lab samples).</li><li>Experience in cost control and budgeting.</li></ul>Job Types: Full-time, PermanentPay: &#8377;13,769.43 - &#8377;50,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Experience:<ul><li>Supply chain management: 1 year (Required)</li></ul>Work Location: In person

Supply Chain Manager

Job Title: Pharmacist (D. Pharm)Location: Naruvi Hospitals, VelloreExperience: 0 to 3 YearsJob Type: Full-TimeDepartment: Pharmacy ServicesAbout Naruvi Hospitals:Naruvi Hospitals, located in Vellore, is a premier multi-specialty healthcare facility built on the foundation of advanced medical technology, ethical practices, and compassionate care. As a part of the Pearl Human Care Pvt. Ltd., and in collaboration with Henry Ford Health System, USA, Naruvi is committed to delivering world-class healthcare while fostering a strong culture of learning and professional growth.Job Summary:We are seeking a qualified and responsible Pharmacist (D. Pharm) to join our Pharmacy team. The ideal candidate will be passionate about patient care and committed to ensuring accurate and safe medication dispensing.Key Responsibilities:<ul><li>Dispense prescriptions accurately and efficiently based on physician orders.</li><li>Review prescriptions for completeness, correct dosage, and potential drug interactions.</li><li>Educate patients on the correct use, dosage, and side effects of medications.</li><li>Maintain proper inventory levels and storage of pharmaceutical supplies.</li><li>Ensure compliance with hospital protocols and pharmacy regulations.</li><li>Maintain up-to-date records for controlled and scheduled medications.</li><li>Collaborate with doctors and nurses to clarify prescriptions when needed.</li><li>Adhere to hygiene and safety standards in the pharmacy at all times.</li><li>Support continuous quality improvement initiatives within the department.</li></ul>Qualifications:<ul><li>Diploma in Pharmacy (D. Pharm) from a recognized institution.</li><li>Must be a registered pharmacist with the State Pharmacy Council.</li><li>Experience: 0 to 3 years (Freshers with internship experience are encouraged to apply).</li><li>Basic knowledge of drug interactions, medical terminology, and hospital pharmacy operations.</li><li>Good communication skills and a patient-centric attitude.</li><li>Familiarity with pharmacy management software is an advantage.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;8,805.71 - &#8377;20,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Provident Fund</li></ul>Work Location: In person

Pharmacist

Job Title: Critical Care TechnicianExperience: 2 to 3 YearsDepartment: Critical Care Unit (CCU / ICU)Location: Naruvi Hospitals, VelloreAbout Naruvi HospitalsNaruvi Hospitals is a state-of-the-art tertiary care facility in Vellore, Tamil Nadu, committed to delivering world-class healthcare with compassion and clinical excellence. Our multidisciplinary teams work with cutting-edge technology and evidence-based practices to ensure the highest quality of patient care.Job SummaryThe Critical Care Technician will assist doctors and nurses in providing high-quality care to critically ill patients in the Intensive Care Unit (ICU). The role involves monitoring patient vitals, operating medical equipment, and ensuring seamless clinical support in emergency situations.Key Responsibilities<ul><li>Assist in the management and monitoring of patients in ICU, HDU, and emergency units.</li><li>Operate and maintain critical care equipment such as ventilators, infusion pumps, and monitors.</li><li>Record and report patient vitals accurately and promptly to the medical team.</li><li>Support physicians and nursing staff during emergency procedures and resuscitations.</li><li>Ensure proper infection control, hygiene, and maintenance of clinical areas.</li><li>Assist in patient shifting and preparation for diagnostic or surgical procedures.</li><li>Maintain accurate documentation and adhere to hospital protocols and safety standards.</li><li>Participate in training and continuous learning programs for clinical and technical skill enhancement.</li></ul>Qualification &amp; Experience<ul><li>Diploma / B.Sc. in Critical Care Technology.</li><li>2 to 3 years of relevant experience in a Critical Care Unit / ICU / Emergency Department.</li><li>Hands-on experience with ICU equipment and basic life support procedures is essential.</li></ul>Skills Required<ul><li>Strong technical knowledge of ICU monitoring systems and life support equipment.</li><li>Good communication and teamwork skills.</li><li>Ability to remain calm and efficient in high-pressure situations.</li><li>Commitment to patient safety and clinical excellence.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;25,000.00 per monthWork Location: In person

Critical care technologist

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Sales Manager &ndash; Premium
 
 
 Banking
 
 
 
 
 Corporate Title: NCT
 
 
 
 
 Location: Vellore, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account.
 </li>
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 Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
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 Employee Assistance Program for you and your family members
 </li>
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 Comprehensive Hospitalization Insurance for you and your dependents
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 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 
 Acquisition
 
 
 
 <ul>
 <li>
 Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition.
 </li>
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 Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
 
 
 
 </li>
 </ul>
 
 Relationship Building / Deepening / Cross Sell / Transition
 
 
 
 <ul>
 <li>
 Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment &amp; Insurance sales to new customers along with deepening into the book.
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 Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
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 Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition
 
 
 
 </li>
 </ul>
 
 Retention
 
 
 
 <ul>
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 Ensure top class service delivery to clients to be in line with the best in the industry.
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 Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
 </li>
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 Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers
 
 
 
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 </ul>
 
 Risk Management &amp; Governance
 
 
 
 <ul>
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 Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
 </li>
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 Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 In-depth knowledge of Product and Policy
 </li>
 <li>
 Having Good Communication skill
 </li>
 <li>
 Having good negotiation skill
 </li>
 <li>
 Have and understood the market update and knowledge.
 </li>
 <li>
 Having awareness and information about the competition
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
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 Training and development to help you excel in your career.
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 Coaching and support from experts in your team.
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 A culture of continuous learning to aid progression.
 </li>
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 A range of flexible benefits that you can tailor to suit your needs.
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.html
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Sales Manager – Premium Banking

SRI NARAYANI HOSPITAL & RESEARCH CENTRE

CONTACT: 8438252589/ 7358387160EMAIL: recrutiment@snhrc.orgJob Description<ul><li>Examine and diagnose patients with heart-related symptoms or conditions.</li><li>Order, perform, and interpret diagnostic tests such as ECGs, echocardiograms, stress tests, and cardiac catheterizations.</li><li>Develop management plans for conditions such as coronary artery disease, arrhythmias, heart failure, and hypertension.</li><li>Prescribe medications and lifestyle modifications.</li><li>Monitor treatment effectiveness and adjust care plans as needed.</li><li>Collaborate with surgeons, primary care physicians, nurses, and other specialists.</li><li>Educate patients and families on cardiovascular health and disease prevention.</li><li>Maintain accurate medical records and comply with healthcare regulations.</li><li>(For interventional cardiologists) Perform minimally invasive procedures such as stenting or angioplasty.</li></ul>Job Types: Full-time, PermanentPay: &#8377;350,000.00 - &#8377;600,000.00 per monthWork Location: In person

"CARDIOLOGIST"

Explore 9+ Customer care manager hospital in Vellore India this October. Find roles across top companies and apply now to boost your career.