customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

hr manager

sales manager

marketing manager

customer care manager

Urban Developers Group

Department: Customer Care Incharge ( Females Only) Location: Central Park Housing Scheme, Lahore main ferozpur road. Reports to: Admin managerKey Responsibilities:<ul><li>Supervise day-to-day operations of the customer care department.</li><li>Lead, guide, and support the customer care representatives to achieve service targets.</li><li>Handle escalated customer complaints and ensure timely resolution.</li><li>Monitor calls, emails, and other communication channels for quality and service standards.</li><li>Develop and implement customer care policies, procedures, and service standards.</li><li>Prepare and maintain reports on customer feedback, complaints, and service performance.</li><li>Coordinate with other departments (Sales, Operations, Accounts) to resolve customer concerns.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field.</li><li>3&ndash;5 years of experience in customer service with at least 1&ndash;2 years in a supervisory role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication, interpersonal, and problem-solving abilities.</li><li>Ability to handle difficult situations and resolve conflicts effectively.</li><li>Proficiency in MS Office and CRM/customer care software.</li><li>Strong customer-oriented mindset with attention to detail.</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Incharge

Sigenergy

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 As a Service &amp; Solution Manager you will be responsible for supporting Sigenergy customers during installation, maintenance and repair of devices of the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the products offered and are satisfied with the service. You will also be responsible for organising training events for installers and wholesale partners:
 
 
 
 1. Planning and controlling of service activities
 
 
 
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 You plan the processes in the service area together with local colleagues and with HQ.
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 You support installers and wholesalers with service enquiries by telephone and e-mail. Your top priority is to provide fast and uncomplicated assistance.
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 If necessary, you will carry out repairs on site or support installers during initial commissioning.
 
 
 
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 </ul>
 
 2. Customer care
 
 
 
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 Customer satisfaction is crucial to the success of the company.
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 You communicate directly with customers, identify potential problems and solve them professionally.
 
 
 
 </li>
 </ul>
 
 3. Organising training events
 
 
 
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 You will organise and lead training sessions for employees, customers and partners both online and face-to-face.
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 Topics may include installation, maintenance, safety guidelines and technical aspects of storage systems and inverters.
 
 
 
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 </ul>
 
 4. Monitoring and reporting
 
 
 
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 You will monitor the performance and analyse ongoing processes.
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 KPI help you to recognise potential for improvement.
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 You will prepare reports on what is happening in the service department and share them with your supervisor.
 
 
 
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 </ul>
 
 Qualifications:
 
 
 
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 Bachelor&rsquo;s degree in Electrical Engineering, Renewable Energy, or a related field; Master&rsquo;s degree preferred.
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 Minimum of 5 years of experience in the PV solar &amp; ESS industry, with a focus on solution design and project management.
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 Strong technical knowledge of PV solar &amp; ESS systems, including design, installation, and maintenance.
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 Proven experience in customer care, service strategy development, and technical support.
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 Excellent project management skills with a track record of successfully delivering complex projects.
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 Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
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 Ability to work independently and as part of a team in a fast-paced, dynamic environment.
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 Proficiency in relevant software tools (e.g., PVsyst, AutoCAD, MS Office).
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 Fluency in English; knowledge of Chinese is a plus.
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 Willingness to travel within the region as required.
 
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 </ul>
</div>

Service & Solution Manager

WOWJI Private Limited

Role PurposeLead the customer care function, improve conversions, and deliver an excellent client experience across calls, messages, and front desk.Key Responsibilities<ul><li>Handle and resolve client queries and complaints with professionalism</li><li>Convert inquiries into confirmed bookings or sales</li><li>Drive daily, weekly, and monthly targets</li><li>Supervise and coach CSRs and front desk staff</li><li>Run training on customer handling and sales conversion</li><li>Coordinate with service delivery teams for smooth operations</li><li>Maintain accurate records in CRM or Excel</li><li>Plan rosters and manage workload distribution</li><li>Prepare performance, conversion, and feedback reports</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree</li><li>3 to 5 years in customer care and sales</li><li>Strong persuasion and conversion skills</li><li>Clear written and spoken communication</li><li>Team leadership, coaching, and conflict resolution</li><li>Ability to work under pressure and meet targets</li></ul>Preferred<ul><li>Experience in services sectors such as healthcare, education, hospitality, or retail</li><li>Familiarity with appointment based or subscription based models</li></ul>Key CompetenciesCustomer centric mindset Sales orientation Team leadership and training Professional communication Analysis and reporting Calm and effective under pressureHow to Apply<ul><li>Apply on Indeed or WhatsApp 0326 3995858</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Assistant Manager Customer Care (Female)

Thrive Health

Thrive Health is seeking a Customer Services Manager who will support our growing health &amp; wellness practice by managing client relations (welcoming clients, providing information, managing appointments/billing/correspondence, resolving concerns) and performing administrative duties. This is a front line position that will also work closely with (and provide backup to) the Clinic Practice Manager, as well as the doctors, therapists, and other specialists at the centre.We are conveniently located in Gulberg near the Main Boulevard. Office timings are currently 9am to 6pm (2pm on Saturdays, Sundays closed). We have a friendly female-led work environment and female candidates are encouraged to apply.The right person for this role: 1. Is friendly, approachable, energetic and loves working with children. 2. Conducts herself politely, professionally and with a positive attitude (even under pressure). 3. Communicates effectively with clients, their families, doctors, therapists. 4. Can effectively mediate and solve disputes and handle other challenging communications. 5. Is resourceful, proactive, highly organized, and pays attention to detail. 6. Has good computer skills, including Microsoft OfficeRequirements: At least 1 year of client handling experience preferred. A Bachelor&rsquo;s degree is required. Proficient in English (oral and written).Compensation offered will be commensurate with the candidate&rsquo;s profile.THRIVE is a Centre for Health and Wellbeing that hosts a multi-disciplinary team including psychologists, speech &amp; language pathologists, behaviour therapists, a developmental paediatrician, a psychiatrist, and other professionals all focused on bringing an evidence-based and holistic approach to supporting clients needs. We work with children, adults, their families, and also offer services for school communities including consultancy services, psycho-educational assessments, and tailored trainings &amp; workshops.Job Types: Full-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>Why do you think you will be a good fit for this position at THRIVE?</li><li>Why are you interested to work at THRIVE?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Client handling (in-person): 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Services Manager

BridgeBlue Pakistan

We are hiringManager &ndash; Client Services &amp; Operations (Female Only) for our customer service centre based at DHA Phase-6, LahoreRequirement: Must have 05 years of relevant experienceMust be able to handle daily office operations and clients and lead a team of 15-20 persons.Maintain a exceptional customer services experience.Exceptional Communication SkillsEducation: Master in Public Administration or EquivalentOffice Location: DHA Phase-6,Timings: 9am to 5pm (Mon-Sat)Job Type: Full-timePay: From Rs120,000.00 per monthApplication Question(s):<ul><li>Have you read the Job ad and requirement carefully?</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Operations and Customer Care: 5 years (Required)</li></ul>Work Location: In person

Manager Client Services and Operations

Tibbi Pvt LTD

About UsAesthetics Lab by Tibbi is a leading name in the aesthetics and wellness industry, committed to delivering premium quality skincare and cosmetic treatments in a professional and customer-centric environment. We are growing and seeking a dynamic, experienced, and proactive Branch Manager to lead one of our branches.Key Responsibilities &ndash; Branch ManagerAesthetics Lab by Tibbi1. Clinic Operations &amp; Service Flow<ul><li>Ensure smooth day-to-day operations of the aesthetic clinic</li><li>Oversee front desk, appointment flow, cleanliness, and patient experience</li><li>Ensure treatment rooms, machines, and supplies are well-maintained and ready</li></ul>2. Team Leadership &amp; Performance<ul><li>Lead and supervise the team including aestheticians, doctors, and front desk staff</li><li>Set performance goals and conduct regular evaluations</li><li>Support staff with training, development, and motivation</li></ul>3. Client Experience &amp; Satisfaction<ul><li>Maintain a high standard of client care, from consultation to post-treatment</li><li>Handle client concerns or complaints professionally and empathetically</li><li>Ensure all team members follow hospitality and care protocols</li></ul>4. Sales Growth &amp; Target Achievement<ul><li>Monitor and achieve monthly sales targets for treatments and skincare products</li><li>Guide team on upselling and cross-selling based on client needs</li><li>Implement campaigns and offers to drive business</li></ul>5. Compliance &amp; Protocol Management<ul><li>Ensure adherence to clinical hygiene, health &amp; safety standards</li><li>Monitor compliance with company SOPs, policies, and documentation</li><li>Assist in internal audits and quality checks as per company protocols</li></ul>6. Coordination &amp; Scheduling<ul><li>Manage staff schedules, shift rotations, and leave planning</li><li>Coordinate with HR, Marketing, and Inventory for smooth operations</li><li>Ensure client appointments are well-organized and clinic is adequately staffed</li></ul>Requirements<ul><li>Proven experience (2+ years) in a supervisory or managerial role, preferably in the beauty/aesthetic/healthcare sector</li><li>Strong leadership, decision-making, and interpersonal skills</li><li>Customer-focused mindset with the ability to multitask</li><li>Bachelor's degree in Business Administration or related field (preferred)</li><li>Proficiency in MS Office and familiarity with POS systems</li></ul>Job Type: Full-timeWork Location: In person

Branch Manager (DHA-3)

MEP Pakistan

About Medplus Clinic UK: Medplus Clinic UK is a trusted provider of comprehensive healthcare services, including general medical consultations, diagnostic services, occupational health, travel clinics, and wellness solutions. We are dedicated to delivering high-quality, patient-centered care through a network of clinics across the UK. As we expand our footprint and services in UK nationwide. We are looking for a passionate and driven Business Development Manager to lead our growth initiatives.Job Summary:The Medical Business Development Manager will spearhead efforts to expand Medplus Clinic UK's presence across the healthcare landscape by identifying new business opportunities, establishing strategic B2B and B2C partnerships, and promoting a full suite of medical services. This role combines clinical expertise with commercial strategy, ideal for professionals from Biomedical Sciences, Pharmacy, or Medical backgrounds with a passion for sales and market development in the UK healthcare sector.Key Responsibilities: Business Growth &amp; Strategy: <ul><li>Identify and develop new business opportunities in the healthcare and clinical services market.</li><li>Forge partnerships with GP practices, pharmacies, diagnostic labs, private clinics, and corporate clients.</li><li>Drive revenue growth through strategic service promotion and client acquisition.</li></ul>Client Relationship Management: <ul><li>Build and maintain long-term relationships with healthcare professionals, corporate clients, and institutions.</li><li>Act as a key point of contact for B2B and B2C clients, ensuring excellent customer service and satisfaction.</li></ul>Service Promotion: <ul><li>Promote the full range of Medplus Clinic services, including private GP consultations, vaccinations, diagnostics, health screenings, and occupational health packages.</li><li>Organize and deliver presentations, service demos, and informational sessions to stakeholders and partners.</li></ul>Market Research &amp; Analysis: <ul><li>Conduct market research to identify trends, competitors, and service gaps.</li><li>Provide data-driven insights and recommendations to leadership for business planning. Operations &amp; Reporting:</li><li>Collaborate with clinical, marketing, and operational teams to ensure smooth on boarding and integration of new business.</li><li>Maintain CRM systems and prepare weekly/monthly performance reports.</li></ul>Qualifications: Education: <ul><li>Degree / diploma in Bio-Medical Sciences, Life Sciences, Pharmacy, or Diploma in Pharmacy (D. Pharmacy) or medicine.</li></ul>Experience: <ul><li>2&ndash;5 years of experience in business development, medical sales, or healthcare partnerships.</li><li>Experience in the UK healthcare sector is highly desirable.</li></ul>Key Skills &amp; Competencies:<ul><li>Excellent knowledge of clinical services, pharmaceutical sales, and primary care operations.</li><li>Proven ability to increase B2B and B2C revenues in the healthcare industry.</li><li>Outstanding communication, negotiation, and stakeholder engagement abilities.</li><li>Self-motivated, goal-oriented, and comfortable working both independently and remotely.</li><li>Proficient with Microsoft Office, CRM platforms (such as Salesforce and HubSpot), and digital sales tools.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>in Health Care Sector : 2 years (Preferred)</li></ul>Work Location: In person

Business Development Manager (Medical)

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