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customer care specialist, operations

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customer collaboration specialist

customer care representative

FedEx

<div><div>We have an exciting opportunity for you to join our team of Customer Care Representatives. 
 
Who we are: 
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone&rsquo;s day and this is just part of our story. We&rsquo;ve made logistics and warehousing into a science. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. 
 
What you will be doing: 
<ul><li>Joining our frontline team to be the first point of contact for our customers</li><li>Providing accurate information and guidance to our customers via voice, chat, or email</li><li>Advising our customers on how to use FedEx services and tools</li><li>Helping customers resolve service-related issues</li><li>Identifying new opportunities to grow business with our customers</li><li>Working together with other teams at FedEx to make every customer experience outstanding</li></ul> 

What do you bring with you:</div>
&bull; Bachelor's degree in a relevant field is required.<ul><li>Computer literacy and ability to easily navigate between different screens and systems</li><li>Excellent communication skills both English and Turkish</li><li>Positive attitude and problem-solving mindset to find the best solution for the customer</li><li>Confidence, empathy, and friendliness to offer excellent experience to our customers</li><li>Flexibility in adapting to dynamic business environment</li><li>A desire to work in an international, fast-paced team</li></ul> 

What do we offer: 
<ul><li>Attractive compensation package</li><li>Training to get you started and on-the-job learning opportunities</li><li>Extensive learning resources to further develop your skills and knowledge, including online language courses</li><li>Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)</li><li>Employee Assistance Program for you and your family in difficult life situations</li><li>Employee reduced-rate shipping</li><li>Great career opportunities</li><li>FedEx is one of the worlds most admired companies and trusted brands year after year</li></ul> 
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we&rsquo;re ready to invest in your development. Join FedEx. 
 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Customer Care Representative

<div>
 
 Our client is a leading, multi-site manufacturing group with strong R&amp;D capabilities and a wide product portfolio in the plastic packaging sector. They supply industrial, FMCG, food, chemical, home-care and multiple non-food categories with high-quality plastic packaging solutions.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a
 
 Sales Representative
 
 to support and expand our client&rsquo;s commercial presence across the African market within the plastic packaging industry. The role focuses on active prospecting, new business development, and building strong commercial relationships with manufacturers, distributors, and industrial clients. The ideal candidate will be responsible for identifying market opportunities, promoting plastic packaging solutions, and supporting the full sales cycle. This is a field-driven, growth-oriented role that requires strong market understanding, hands-on sales capability, and the ability to operate independently across various African countries.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Actively identify and approach potential customers, distributors, and partners across key African markets
 </li>
 <li>
 Conduct field visits, customer meetings, product presentations, and negotiations
 </li>
 <li>
 Manage the end-to-end sales cycle: prospecting, pricing input, follow-ups, and closing deals
 </li>
 <li>
 Develop a strong sales pipeline and report market opportunities regularly
 </li>
 <li>
 Build and maintain long-term customer relationships and ensure repeat business
 </li>
 <li>
 Monitor market trends, competitor activities, pricing, and customer needs
 </li>
 <li>
 Support export and logistics teams in T&uuml;rkiye with order coordination and documentation
 </li>
 <li>
 Represent the company at customer sites, trade events, and regional meetings
 </li>
 <li>
 Provide timely reporting: sales activities, forecasts, visit notes, and market insights
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Experience in
 
 active field sales
 
 in African markets
 </li>
 <li>
 Existing customer contacts in relevant sectors (packaging, FMCG, food, chemicals, industrial)
 </li>
 <li>
 Fluent
 
 English
 
 </li>
 <li>
 
 French or Arabic
 
 fluency
 </li>
 <li>
 3 years of relevant experience
 </li>
 <li>
 Knowledge of African market structure, business culture, and trade practices
 </li>
 <li>
 Strong communication, negotiation, and relationship-building skills
 </li>
 <li>
 Hands-on, self-driven, comfortable working independently across multiple countries
 </li>
 <li>
 Experience in
 
 plastic packaging
 
 , rigid packaging, closures, caps, buckets, bottles, or similar product categories
 </li>
 <li>
 Willingness to travel frequently within Africa
 </li>
 </ul>
 
 
 
 
 
 &ldquo;Linkedin &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Adecco T&uuml;rkiye/LHH (Adecco Group T&uuml;rkiye) taraf&inodot;ndan korunmaktad&inodot;r. Detayl&inodot; bilgiye https://www.adecco.com.tr/tr-tr/candidate-data-policy linkinden ula&scedil;abilirsiniz.&rdquo;
 
 
</div>

Sales Representative

MSC Mediterranean Shipping Company

<div>
 
 As MSC Group, we are the pioneer of the sector with our activities and integrated logistics services in the fields of Land &amp; Rail &amp; Sea Transport, Storage, Shipping, Port Management, Information Technologies.Despite the size and diversity of our services, we never give up our human-oriented approach. We are excited to share with our customers our technical knowledge and skills that we support with systems while offering customized solutions for the needs. To join the MSC Group, we are looking for a
 
 "Sales Representative"
 
 who can work with us at the
 
 MSC Ship Agency "Altunizade Office"
 
 .
 
 
 We are waiting for your application too!
 
 
 
 
 
 Summary
 
 
 The Sales Representative prepares freight offers, conducts potential customer research / visits, monitors the market and prepares / presents all reports in line with the determined marketing and sales policies.
 
 
 
 
 
 What does a Sales Representative do?
 
 
 
 
 
 &middot; Preparing, monitoring and finalizing freight offers for existing and potential customers in order to achieve and exceed the sales targets of lines with the determined marketing and sales policies,
 
 
 &middot; Delivering volume and margin targets for specified accounts,
 
 
 &middot; Planning &amp; realizing client visits,
 
 
 &middot; Monitoring all developments in the market,
 
 
 &middot; Be responsible for preparing and presenting all necessary reports.
 
 
 
 
 
 We are looking for candidates with the following background;
 
 
 
 
 
 &middot; Graduated from the bachelor / master degree departments of universities,
 
 
 &middot; Experience ideally in Sales and/or Shipping,
 
 
 &middot; Good English communication skills (verbal and written) is a must,
 
 
 &middot; Good computer skills and knowledge of MS Office programs,
 
 
 &middot; Should be presentable and have a strong verbal and written skills which is the ability of represent,
 
 
 &middot; Analytical thinking, result oriented and customer focused approach for a competitive environment,
 
 
 &middot; Excellent communication and interpersonal skills with an aptitude for building strong and long-term client relationships,
 
 
 &middot; Strong goal-setting, time management and organizational skills.
 
</div>

Sales Representatıve

Market Leading Company

QUALIFICATIONS AND JOB DESCRIPTIONWe are looking for a team member to join our International Sales Team as Sales Representative.The company was established in 2013, and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients.Based in the UK, they are innovators specialising in the development of trading platforms that are both technologically advanced and user-friendly.<ul><li>University degree,</li><li>Locating in Istanbul,</li><li>Fluency in English is a must,</li><li>Preferably sales and marketing experience,</li><li>Persuasive and goal-oriented,</li><li>Positive and proactive attitude,</li><li>Good interpersonal relation skills and sales ability,</li><li>With strong communication and teamwork skills,</li><li>Ability of multi-tasking and working under pressure,</li><li>No military obligation for male candidates or postponed for at least 2 years</li><li>Also Foreign Candidates can apply</li></ul>JOB DESCRIPTION<ul><li>Making daily calls to provided potential customer leads,</li><li>Analyzing customer needs and creating solutions to their needs,</li><li>Presenting and selling consumer product on the phone,</li><li>Preparing sales reports,</li><li>Performing customized targeted sales strategies,</li><li>Building strong relationship with Customers,</li><li>Follow up with customer database,</li><li>Handling after sales contact with clients,</li><li>Work for 5 days a week</li></ul>Job Types: Full-time, Permanent

Sales representative

Yordas Group

<div>
 
 
 Department:
 
 STAR Regulatory
 
 
 
 Location:
 
 Remote Turkey
 
 
 
 
 Description
 
 
 
 Yordas Group is a leading international provider of scientific and consultancy services, regulatory advice and training to industry in sustainability, chemicals management and risk assessment. We help ensure companies are compliant and up-to-date with the regulations affecting their supply chains and product portfolios. Yordas is headquartered in the UK, with offices and representation across the globe.
 
 
 
 Job title:
 
 Regulatory Consultant
 
 
 Grade:
 
 Dependent on experience
 
 
 Location:
 
 Istanbul, Turkey
 
 
 Salary range:
 
 Dependent on experience, full time position
 
 
 
 Summary
 
 
 
 We are looking for a Regulatory Consultant to support our growing regulatory services under EU-REACH, KKDIK and UK-REACH which entered into force on 1st January 2021.
 
 
 As a member of the regulatory team, you will deliver regulatory and technical services to clients to fulfil compliance requirements for EU-REACH, KKDIK and UK-REACH. You will oversee and coordinate the Only Representative contracts for manufacturers and formulators based outside of these regions, in addition to supporting clients within these regions as necessary.
 
 
 You will deliver and expand our services in a customer facing role and be able to communicate effectively and efficiently with colleagues, clients, international partners and authorities.
 
 
 
 Role and Responsibilities
 
 
 
 <ul>
 <li>
 Provide regulatory and technical advice and support for clients with regard to KKDIK, UK-REACH and EU-REACH regulation
 </li>
 <li>
 Interpret and understand complex EU, Turkish and UK law and in turn communicate these clearly to clients
 </li>
 <li>
 Project management of UK-REACH, KKDIK and EU-REACH Registrations and Notifications
 
 Setup and management of Only Representative contracts
 </li>
 <li>
 Management and expansion of business in strategic regions
 </li>
 <li>
 Close cooperation with colleagues from all departments within the company to deliver multi-disciplinary services
 </li>
 <li>
 Implementation of customer-oriented services such as training and webinars
 
 
 </li>
 </ul>
 
 Profile and Qualifications
 
 
 
 For a Regulatory Consultant position, the candidate is expected to have the following skills and qualifications.
 <ul>
 <li>
 Fluent English (spoken and written), additional European languages would be an advantage
 </li>
 <li>
 Comprehensive knowledge of the EU-REACH and KKDIK regulation and guidance, with strong appreciation of how the UK&rsquo;s exit from the EU impacts on complex supply chains
 </li>
 <li>
 Good working knowledge of other chemicals legislation is desirable, e.g. CLP, safety data sheets, biocidal products
 </li>
 <li>
 Demonstrable experience in delivering EU-REACH and KKDIK Registration services, including providing accurate quotations, managing large projects involving internal and external stakeholders, data sharing discussions and contractual negotiations
 </li>
 <li>
 Demonstrable experience with the IUCLID 6 software for creating Inquiry and Registration dossiers for submission to ECHA (experience with Lead Registration dossiers would also be desirable, though not essential)
 </li>
 <li>
 Experience using ECHA&rsquo;s REACH-IT platform for submissions
 </li>
 <li>
 Experience using Turkey&rsquo;s KKS platform for submissions
 </li>
 <li>
 At least 3 years professional experience in a similar role (Regulatory Consultant role)
 </li>
 <li>
 University degree in a natural science such as (eco)toxicology, chemistry or environmental sciences
 </li>
 <li>
 Attention to detail and strong problem-solving skills
 </li>
 <li>
 Strong communication skills, customer orientation and business acumen
 </li>
 <li>
 Adaptable and capable of working under pressure towards deadlines
 </li>
 <li>
 Independent and well organised
 
 
 
 
 </li>
 </ul>
 
 Staff Benefits
 
 
 
 Dependent on location, we offer an excellent range of staff benefits, including:
 <ul>
 <li>
 Pension Scheme and Medical Benefits
 </li>
 <li>
 Generous holidays
 </li>
 <li>
 Professional Development
 </li>
 <li>
 Social Culture
 </li>
 <li>
 Flexible working
 </li>
 </ul>
</div>

Regulatory Consultant

Medireve

We&rsquo;re Hiring: Native-Level English Speaking Sales Representative (Health Tourism)Location: Istanbul, T&uuml;rkiye Type: Full-time | Office-BasedMedireve is a fast-growing health tourism brand based in Istanbul, specializing primarily in hair transplant procedures and other popular medical tourism treatments. We serve an international patient base, with a strong focus on the United States, Canada, the United Kingdom, and Ireland.As part of our expansion, we are looking for a highly motivated, sales-driven English Speaking Sales Representative who can communicate at native or near-native level and has strong persuasion and closing skills. This role is ideal for someone who thrives in international sales, understands patient psychology, and can confidently guide clients through their medical journey.Key Responsibilities<ul><li>Communicate with international leads via phone, WhatsApp, email, and social media</li><li>Conduct online consultations and explain treatment plans, especially hair transplant procedures</li><li>Convert warm inbound leads into successful sales</li><li>Build trust and long-term relationships with patients</li><li>Manage the full patient journey: pre-op, treatment process, and post-op follow-up</li><li>Work closely with medical, operations, and marketing teams</li><li>Maintain accurate CRM records and follow up consistently with leads</li><li>Adapt communication style to different cultures and time zones</li></ul>Requirements<ul><li>Native or near-native level English (mandatory)</li><li>Proven sales skills with a strong closing mindset</li><li>Experience in health tourism, medical sales, or hair transplant industry is highly preferred</li><li>Strong understanding of customer relations and lead management</li><li>Ability to handle leads from Instagram, Facebook, WhatsApp, and other digital platforms</li><li>Familiarity with Meta Business Suite is a strong plus</li><li>Ability to work flexible hours aligned with North American &amp; UK time zones</li><li>Strong persuasion, negotiation, and communication skills</li><li>Team player with a results-oriented mindset</li><li>Turkish language skills are a plus, especially for internal coordination</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Working with an international patient portfolio</li><li>Career growth within a rapidly expanding health tourism brand</li><li>Dynamic, multicultural, and fast-paced work environment</li><li>Chance to specialize in one of the most in-demand medical tourism fields globally</li></ul>If you&rsquo;re confident in your English, passionate about sales, and want to be part of a growing global health tourism brand &mdash; we&rsquo;d love to hear from you.How to Apply: Apply via Indeed or send your CV and a short cover letter to: yasmine@medireve.comJob Type: Full-time

Sales Representative (English Speaker)

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Local Division Manager<div> 
The work model for the role is: {onsite}
 
 
Your role and responsibilities
<ul><li>Perform on-site service activities like: Service jobs, Installation and Commissioning, Routine maintenance work, Maintenance, Repairs, Upgrades, On-site troubleshooting, analyzing and rectifying of technical problems.</li><li>
Perform technical support, identify and analyze technical problems through remote, when in-office.</li><li>
Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepare all documents and reports to be signed by the customer representative.</li><li>
Execute Service work on-site with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.</li><li>
Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.</li></ul></div><div> 
Qualifications for the role
<ul><li>Bachelor&rsquo;s degree in Electrical Engineering or Electrical/Electronic Engineering .</li><li>
Minimum 2 years of service experience or equivalent working experience</li><li>
Knowledge of Low voltage and Medium Voltage Frequency Converters
</li><li>Advanced knowledge of diagnostic tools, drive configuration software, and troubleshooting techniques. Able to read electrical drawings</li><li>
Familiar with Switchboard/Panel and its products and Industrial automation systems (PLC and DCS) knowledge is an advantage</li><li>
Having a valid driving license &amp; no obstacle for traveling</li><li>
In-depth understanding of installation, maintenance, and repair processes with service logic and customer-oriented approach</li><li>
Familiarity with marine/offshore work environments and procedures</li><li>
Good command of English and fluent in Turkish</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Field Service Engineer - Marine & Ports

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