english sales representative Jobs in Maadi Jobs In Egypt

english sales representative

german-speaking customer service representatives Jobs in Maadi Jobs In Egypt

german-speaking customer service representatives

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bilingual spanish customer support representative

guest relations agent Jobs in Maadi Jobs In Egypt

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hr specialist

customer care representative

Sharaf DG Egypt

<div>
 
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Communicate with customers via phone, email and chat
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 <li>
 Data entry in various platforms
 </li>
 <li>
 identify customer needs and help customers use specific features
 </li>
 <li>
 Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
 </li>
 <li>
 Update our internal databases with information about technical issues and useful discussions with customers
 </li>
 <li>
 Inform customers about new features and functionalities
 </li>
 <li>
 Follow up with customers to ensure their technical issues are resolved
 </li>
 <li>
 Gather customer feedback and share with our Product, Sales and Marketing teams
 </li>
 <li>
 Serve all customer's inquiries and provide full information and advice.
 </li>
 <li>
 Close pending cases in a timely manner.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree Holder
 </li>
 <li>
 1 &ndash; 2 Years of experience in Customer Care.
 </li>
 <li>
 Fluency in English is a MUST.
 </li>
 <li>
 Strong Knowledge in Microsoft Office (Excel, Outlook).
 </li>
 <li>
 Excellent Communication Skills: Verbal and written in English.
 </li>
 </ul>
 
 
</div>

Customer Care Representative

Concentrix

ob Description:We're looking for enthusiastic Customer Service Representatives to provide exceptional support to customers via phone, email, and chat.Key Responsibilities:<ul><li>Address customer inquiries about products and orders.</li><li>Resolve issues with empathy and efficiency.</li><li>Maintain accurate records of interactions.</li></ul>Qualifications:<ul><li>Fluent in English (spoken and written).</li><li>Strong communication and problem-solving skills.</li><li>Flexible with rotational nigh\overnight shifts.</li></ul>Job Types: Full-time, Permanent, New gradPay: Up to E&pound;22,000.00 per monthApplication Question(s):<ul><li>Are you graduate ?</li><li>What's your English level ?</li><li>Are you flexible with rotational night\overnight shifts ?</li></ul>

Teleperformance is now hiring French speakerDescriptionThis is a full-time on-site role for a Customer Service Representative (French) located in Cairo, Egypt. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service. Daily tasks include managing customer communications, ensuring customer satisfaction, troubleshooting issues, and maintaining a positive customer experience. The role requires close collaboration with other team members and departments to ensure high-level customer support.Are you fluent in French and looking for a rewarding opportunity?We have exciting openings with different accounts offering various conditions to suit your lifestyle.<ul><li>Al muhandseen</li></ul><ul><li>&#8288;5th Settlement</li></ul>Salaries are from 22K to 25KTransportation providedsocial and medical insurance&#65279;If you&rsquo;re ready to join a dynamic team and grow your career, we&rsquo;d love to hear from you!Apply now and let&rsquo;s connect!WhatsApp: 01112279718Job Type: Full-timePay: From E&pound;22,000.00 per month

customer service representative (French speaker)

Omnie

Job Description:We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our valued clients. In this role, you will be responsible for providing exceptional customer service support while leveraging your expertise in Shopify, ecommerce, logistics, and process improvement.Responsibilities:<ul><li>Utilize expert knowledge of Shopify and ecommerce platforms to assist customers with their online shopping experience, order placement, and product inquiries.</li><li>Handle customer inquiries and concerns through various channels, including phone calls, live chat, emails.</li><li>Provide accurate, timely information to customers regarding order status, shipping, delivery, returns, and refunds.</li><li>Collaborate with internal teams to ensure efficient and seamless order processing and delivery.</li><li>Troubleshoot and resolve customer issues effectively, always demonstrating empathy and professionalism.</li><li>Identify opportunities for process improvements and work closely with the management team to implement changes that enhance the overall customer experience.</li><li>Maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.</li><li>Build and maintain strong relationships with clients, understanding their unique needs and providing personalized support and recommendations.</li><li>Stay up to date with product knowledge, industry trends, and best practices in ecommerce and customer service.</li><li>Collaborate with cross-functional teams to address customer feedback and communicate suggestions for product enhancements or service improvements.</li></ul>Requirements:<ul><li>Proven experience (2+ years) as a Customer Service Representative or similar role, in an E-commerce or online retail environment.</li><li>In-depth knowledge of Shopify and other ecommerce platforms, including order management, inventory control, and payment processing.</li><li>Strong understanding of logistics and supply chain management, with the ability to track shipments and resolve delivery issues.</li><li>Exceptional communication skills, both written and verbal, with a friendly and professional demeanor.</li><li>Excellent problem-solving and decision-making abilities, with a focus on finding practical and efficient solutions.</li><li>Ability to handle multiple tasks simultaneously and prioritize workload effectively.</li><li>Proficiency in using CRM systems and other customer service tools.</li><li>Ability to work independently and as part of a team, with a positive attitude and willingness to learn and adapt.</li><li>Strong attention to detail and organizational skills, ensuring accurate and timely follow-up with customers.</li><li>Experience in process improvement and the ability to identify areas for operational efficiency.</li></ul>Qualifications:<ul><li>Proven experience as an E-Commerce Customer Service Representative or similar customer support role.</li><li>Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.</li><li>Strong problem-solving skills and a proactive approach to resolving issues.</li><li>Proficiency in using CRM software and other customer service tools.</li><li>Ability to multitask, prioritize, and manage time effectively in a remote work environment.</li><li>Empathetic and patient demeanor with a customer-centric mindset.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; additional education or certification in customer service or related fields is a plus.</li></ul>PLEASE READ (IMPORTANT):<ul><li>PLEASE SUBMIT A LINK TO YOUR UPDATED RESUME AND A SHORT VOICE OR VIDEO INTRODUCTION.</li><li>Note that we will not review submissions without a resume and a voice or video recording.</li></ul>Wage:<ul><li>$2.50 USD per hour</li></ul>Schedule:<ul><li>TBD</li></ul>Why Join Us?<ul><li>Be part of a dynamic and growing team.</li><li>Work remotely with a flexible and supportive environment.</li></ul>If you&rsquo;re passionate helping customers, and thrive in a fast-paced environment, we&rsquo;d love to have you on our team! Apply now to be our Customer Service Representative!Job Type: Full-timeApplication Question(s):<ul><li>Please paste the link to your voice introduction here.</li><li>How many years of experience with E-commerce do you have?</li></ul>

Customer Service Representative (EG)

iSchool

<div>iSchool, an innovative e-learning platform dedicated to teaching programming and artificial intelligence to students aged 6 to 18, is on the hunt for a passionate Customer Service Representative. In this pivotal role, you will engage with our students, parents, and educators to ensure a seamless learning experience. You will assist with inquiries, provide guidance on our courses, troubleshoot issues, and foster a supportive environment that encourages student growth. If you thrive in a fast-paced setting and possess excellent communication skills, we want to hear from you!<h3 class="jobSectionHeader"> 
Key Responsibilities</h3><ul>
<li>Handle inbound customer inquiries through various channels, ensuring timely and professional responses.</li>
<li>Assist customers with enrollment, course selection, and payment processing.</li>
<li>Resolve technical issues related to our online learning platform.</li>
<li>Educate customers on our offerings and facilitate smooth onboarding processes.</li>
<li>Document customer interactions and track resolutions in our CRM system.</li>
<li>Collaborate with other departments to improve service delivery and customer satisfaction.</li>
<li>Identify opportunities for upselling and enhancing the customer experience.</li>
</ul>Requirements<ul>
<li>Proven experience in a customer service role or similar.</li>
<li>B2 level English required for clear written and spoken communication.</li>
<li>Exceptional communication skills, both written and verbal.</li>
<li>Comfortable using customer service tools and CRM software.</li>
<li>Ability to work effectively in a remote work environment.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Passion for education and a genuine desire to assist others.</li>
<li>Ability to handle multiple tasks and prioritize effectively.</li>
</ul>Benefits
Compatible Salary.
Monthly Commission.
Medical Insurance.
Learning &amp; Development Opportunities</div>

Customer Service Representative

Valvoline Global Operations

<div>Why Valvoline Global Operations? 
 
At Valvoline Global Operations, we&rsquo;re proud to be The Original Motor Oil, but we&rsquo;ve never rested on being first. Founded in 1866, we introduced the world&rsquo;s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world&rsquo;s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. 
With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn&rsquo;t just about where we began; it&rsquo;s about where we&rsquo;re headed and how we&rsquo;ll lead the way. We are originality in motion. 
Our corporate values&mdash;Care, Integrity, Passion, Unity, and Excellence&mdash;are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:<ul><li>Treating everyone with care.</li><li>Acting with unwavering integrity.</li><li>Striving for excellence in all endeavors.</li><li>Delivering on our commitments with passion.</li><li>Collaborating as one unified team.</li></ul> 
When you join Valvoline Global, you&rsquo;ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we&rsquo;re shaping the future of automotive and industrial solutions. 
Job Purpose
To ensure seamless end-to-end customer service and order management by executing sales orders, resolving customer issues, and coordinating with internal teams. The role focuses on delivering excellent service to customers, ensuring compliance with trade and export requirements, and supporting process improvements for efficiency and customer satisfaction. 
How You Make an Impact (Job Responsibilities)<ul><li>
Lead end-to-end sales orders execution in SAP, including order confirmations, delivery follow-ups, and export documentation.</li><li>
Act as the primary contact for customers to manage inquiries, escalations, and service requests, ensuring resolution within agreed SLAs.</li><li>
Partner with Trade Compliance, Finance, and Supply Chain teams to ensure accuracy, compliance, and timely deliveries.</li><li>
Monitor key performance indicators (KPIs), identify issues, and propose improvements to enhance customer experience.</li><li>
Manage export orders and build strong relationships with customers and key stakeholders.</li><li>
Support Regional Centre of Excellence (COE) in cross-functional projects and business initiatives.</li><li>
Collaborate closely with Supply, Sales, and Logistics teams to align on customer demand and service execution.</li></ul> 
What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)<ul><li>
3&ndash;5 years&rsquo; experience in customer service, order management, or supply chain roles, preferably in FMCG, logistics, or export environment.</li><li>
Proficiency with ERP systems (SAP preferred) and Microsoft Office (Excel, Word, Outlook).</li><li>
Strong understanding of order-to-cash (OTC) processes, trade compliance, and export documentation.</li><li>
Proven ability to manage escalations, resolve issues, and drive service improvements.</li><li>
Excellent communication, stakeholder management, and problem-solving skills.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to work in a fast-paced, multicultural, and cross-functional environment.</li><li>
French is a plus.</li></ul> 
Competencies Desired<ul><li>
Customer Focus &ndash; Committed to delivering superior service and building strong customer relationships.</li><li>
Accountability &amp; Ownership &ndash; Takes responsibility for resolving issues and delivering results.</li><li>
Collaboration &ndash; Works effectively with internal teams and stakeholders to achieve common goals.</li><li>
Adaptability &ndash; Thrives in a changing environment and manages competing priorities.</li><li>
Problem-Solving &amp; Decision Making &ndash; Analyses issues, identifies solutions, and makes sound recommendations.</li><li>
Attention to Detail &ndash; Ensures accuracy in orders, compliance, and documentation.</li></ul> 
Working Conditions / Physical Requirements / Travel Requirements<ul><li>
Working Conditions / Physical Requirements: remote</li><li>
Travel Requirements: 10%</li></ul> 
Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. 
We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.<div><ul><li> 
Email: Valvolineglobalcareers@valvolineglobal.com</li></ul></div> 
This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. 
Are You Ready to Make an Impact?
At Valvoline Global, we&rsquo;re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. 
Requisition ID: 1770
#LI-PD1</div>

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service - English Account ( voice )
 
 
 
 
 
 
 
 Job Description:
 
 
 
 As a Customer Service Advisor, you will handle inbound and outbound calls to assist customers with inquiries, complaints, and support requests. Your goal is to deliver a professional, empathetic, and efficient experience that meets client expectations.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Respond to incoming calls and make outbound calls as needed
 </li>
 <li>
 Provide accurate information about products and services
 </li>
 <li>
 Resolve customer issues and complaints effectively
 </li>
 <li>
 Document customer interactions and maintain records in CRM systems
 </li>
 <li>
 Meet or exceed performance metrics (e.g., call handling time, customer satisfaction)
 </li>
 <li>
 Collaborate with team members to ensure customer satisfaction
 </li>
 <li>
 Follow up with customers to ensure resolution and satisfaction
 </li>
 </ul>
 <li>
 
 </li>
 
 Candidate Profile:
 
 <ul>
 <li>
 Education: High school diploma or university degree
 </li>
 <li>
 Experience: No experience required; 3&ndash;6 months in customer service is a plus
 </li>
 <li>
 Language: Fluent in English (spoken and written)
 </li>
 <li>
 Skills:
 </li>
 <li>
 Strong communication and listening skills
 </li>
 <li>
 Ability to handle pressure and multitask
 </li>
 <li>
 Problem-solving and analytical thinking
 </li>
 <li>
 Professional and courteous phone manner
 </li>
 <li>
 Willingness to work rotational shifts, including nights
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 - Grads only
 
 
 
 
 - English level B2/C1 is a MUST
 
 
 
 
 - Ready to start immediately
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 - Transportation Provided
 
 
 
 
 - Social &amp; Medical insurance
 
 
 
 
 - Immediately Hiring
 
 
 
 
 - Night Shifts Allowance
 
 
 
 
 - 24/7 Shifts
 
 
 
 
 - Paid Training
 
 
 
 
 -Competitive salary
 
 
 
 
 
 
 
 
 
 Location: 6th Of October/ New Cairo
 
</div>

Customer Service Representative - English

Explore 1321+ Customer care representative in Maadi Jobs In Egypt this October. Find roles across top companies and apply now to boost your career.

1321 customer care representative jobs IN Maadi Jobs In Egypt

Customer Care Representative

Customer Care Representative

customer service representative (French speaker)

Customer Service Representative (EG)

Customer Service Representative

Customer Service Representative

Customer Service Representative - English