customer service officer Jobs in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

customer service officer

sales coordinator Jobs in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

sales coordinator

corporate hr specialist Jobs in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

corporate hr specialist

customer care executive Jobs in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

customer care executive

customer service representative Jobs in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

customer service representative

customer care specialist

IFM Facilities Management LLC

Role Overview:Based in Abu Dhabi, the Customer Care Specialist will handle inbound and outbound calls from iFM&rsquo;s clients, addressing issues related to hard and soft services. The role involves logging and resolving service requests, updating records, and coordinating with operations teams to ensure timely and effective resolution, while maintaining a high level of customer satisfaction.Key Responsibilities:<ul><li>Manage a high volume of inbound and outbound calls professionally and efficiently</li><li>Log customer requests and complaints, troubleshoot issues, and follow up until resolution</li><li>Provide clear, solution-oriented responses and escalate inquiries as needed</li><li>Update customer records and reissue tasks when required</li><li>Promote company updates via social media channels (LinkedIn, Facebook, Instagram)</li></ul>Qualifications &amp; Experience:<ul><li>Diploma/Degree in any field</li><li>Strong communication skills in English (Arabic proficiency preferred)</li><li>Minimum 2 years of experience working in Call Center ERP / CAFM system</li><li>Experience in FM or Property Management is a plus</li><li>Social media awareness and customer-first mindset</li></ul>If interested, please send your updated profile to: careers@ifmuae.netJob Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Salary expectations (AED)</li><li>Notice period (months)</li><li>Current salary (AED)</li><li>Which ERP system have you used?</li></ul>Experience:<ul><li>Call Centre: 2 years (Required)</li><li>in Facilities Management / Property Management: 2 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Care Specialist

Confidential Careers

<div>
 
 We are seeking a dedicated, empathetic, and customer-focused
 
 Customer Care Executive (With Family Book)
 
 to join our team. In this role, you will be the voice of our brand&mdash;providing exceptional service and support to our clients and customers across various communication channels. The ideal candidate has a passion for helping others, thrives in a fast-paced environment, and is committed to delivering solutions with a smile.
 
 
 
 
 
 As a Customer Care Executive, you will handle inquiries, resolve complaints, and ensure every customer interaction is a positive one. You&rsquo;ll also have the opportunity to build relationships and contribute directly to customer satisfaction and retention.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries via phone, email, live chat, or in person
 </li>
 <li>
 Provide accurate, valid, and complete information by using the right tools and resources
 </li>
 <li>
 Handle customer concerns and complaints with empathy, professionalism, and efficiency
 </li>
 <li>
 Follow up on customer interactions to ensure satisfaction and resolution
 </li>
 <li>
 Maintain records of customer interactions, transactions, feedback, and actions taken
 </li>
 <li>
 Collaborate with internal departments to find solutions and improve customer service processes
 </li>
 <li>
 Identify and escalate priority issues to the appropriate channels
 </li>
 <li>
 Continuously strive to improve service quality and customer experience
 </li>
 <li>
 Stay updated on company products, services, promotions, and procedures
 </li>
 <li>
 Meet individual and team performance goals for service level, quality, and productivity
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree in communications, business, or related field
 </li>
 <li>
 2 to 4 years of experience in customer service or client support role
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong problem-solving skills with a solution-oriented approach
 </li>
 <li>
 Patience and ability to handle difficult or emotional customers with professionalism
 </li>
 <li>
 Strong multitasking, time management, and organizational abilities
 </li>
 <li>
 Proficiency in using customer service software, CRMs, and Microsoft Office
 </li>
 <li>
 Ability to work independently and as part of a team in a dynamic environment
 </li>
 <li>
 Positive attitude, willingness to learn, and a customer-first mindset
 </li>
 </ul>
 
 
</div>

Customer Care Executive

NMC Health plc

<div>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services</div>
 <div><ul><li>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.
</li><li>Monitor and manage clinical risks associated with direct patient care.
</li><li>Ensure compliance with clinical governance and quality management standards.
</li><li>Maintain accurate medical records.
</li><li>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.
</li><li>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner.
</li><li>Performs the professional duties of a pediatric critical care doctor
</li><li>To perform his duties on the Pediatric Intensive Care Unit and provide support for very sick children across the hospital in-patient setting, namely the Emergency Department, Operating rooms and the Pediatric Ward
</li><li>Performs general or special examinations and other procedures covering the full scope of the field of pediatric critical care. Orders laboratory examinations and x-rays, determines diagnosis, prescribes nursing and dietary
</li><li>care necessary, orders or applies such preventive measures as required, provides life-saving intervention relating to airway, breathing and circulatory support of the critically ill child
</li><li>Serves as pediatric consultant to in-patient services relating to children such as pediatrics&rsquo;, pediatric surgery and the emergency room
</li><li>Provides in-patient care to the children up to the age of 18 years
</li><li>Serves as a specialist in pediatric intensive care providing consultative services to the other Medical specializations
</li><li>Provides technical assistance to pediatric patients, such as airway, breathing and circulatory support
</li><li>Reviews journals, texts or periodicals in order to keep current on latest techniques, procedures, drugs and therapy
</li><li>Participates in scheduled in-service training programs and in the regular Physicians' Conference
</li><li>Provides on-call coverage for children on the pediatric intensive care unit
</li><li>Performs other miscellaneous related duties as requested
</li><li>Ensures, Performs, Responsible for hospitalized patients whose condition requires medical care at the specialty level and or artificial airway, ventilator and circulatory support
</li><li>Day-to-day care for all children on requiring Critical Care
</li><li>To evaluate, resuscitate and manage critically ill children including those with vital organ and system failures
</li><li>To use organ support and replacement systems
</li><li>Should have expertise in cardiopulmonary resuscitation, airway management, invasive monitoring, renal therapy and mechanical ventilation as per that which is routine for pediatric critical care practice
</li><li>To anticipate, assess and define problems in the critically ill child, diagnose and implement a management plan &ndash; within the acceptable time frame and according to principles of multidisciplinary care
</li><li>To communicate effectively and establish and foster relationships with internal and external clients
</li><li>Be compassionate, self-motivated and the ability to work under pressure for hours that is stipulated per contract
</li><li>Need to manage the process of end of life care as per hospital policies
</li><li>When on-call, the specialist should be available for consultations as requested by doctors in other departments, in the intensive care areas, ER, and other critical care services
</li><li>On duty you should give consultations, on children, as requested by doctors in other departments, in the intensive care areas, ER, and other critical care services
</li><li>Will serve as a major contributor to in-service training activities of the new and existing employees
</li><li>Works under the general professional supervision of the Head of the Department.
</li><li>Performs professional duties of a pediatric intensivist in adherence to the approved Privileges maintained by the Critical Care department for individual intensivist. Privileges may differ between individual specialist pediatric intensivist&rsquo;s, depending on the efficiency, experience, expertise and skills of the particular individual.
</li><li>Participates in the reading of EKG&rsquo;s (Electro cardio Gram) for pediatric critical care patients in collaboration with Pediatric Cardiologists
</li><li>Participates in mortality/morbidity review; Quality Assurance and peer reviews
</li><li>As is possible, participates in the weekly/ monthly Departmental meeting/ training and participates actively in various committee meetings as designated such as the ER, Infection Control, PICU and CPR
</li><li>Reviews journals, texts or periodicals in order to update latest techniques, procedures, drugs and therapy
</li><li>Provides on-call emergency coverage for PICU and Emergency patients
</li><li>Occupational Safety and Health Management Systems
</li><li>Comply with reasonable OSH instructions, policies and safe working procedures
</li><li>Use of appropriate personal protective equipment and safety systems.
</li><li>Be familiar with emergency and evacuation procedures
</li><li>Not willfully or recklessly endanger anyone&rsquo;s health and safety
</li><li>Assist with the preparation of risk assessments
</li><li>Report OSH Hazards, incidents, Near misses and issues
</li><li>Reduce, Reuse, Recycling of waste as much as possible
</li><li>Attend all OSH Trainings, awareness programs and mock drills.
</li><li>Participates in the OSHMS audits, inspections, ensuring standards are maintained
</li><li>Prevention and Control of Infection (PCI):
</li><li>PCI is everyone&rsquo;s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.
</li><li>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</li></ul></div>
 <div>At least 3 - 5 years&rsquo; post qualification experience at Specialist level (independent of country)
At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.
Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.
Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</div>

Specialist - Pediatrics Intensive Care

Universal speciality medical center

We are looking for Family Medicine Specialist in our clinic with Eligibility Letter or HAAD license (Required).Key Responsibilities:<ul><li>Deliver primary care services, including diagnosis, treatment, and management of acute and chronic conditions.</li><li>Conduct routine check-ups, screenings, and immunizations.</li><li>Foster strong doctor-patient relationships to ensure continuity of care.</li><li>Develop individualized care plans based on patient needs.</li><li>Collaborate with other healthcare professionals to ensure holistic patient care.</li><li>Stay updated with advancements in family medicine and participate in continuing education.</li></ul>Qualifications:<ul><li>A Medical Degree with specialization in Family Medicine.</li><li>Valid Eligibility Letter Or HAAD License (Required).</li><li>Proven experience in a clinical setting.</li><li>Strong communication, interpersonal, and decision-making skills.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What Is Your Visa Status?</li></ul>Experience:<ul><li>Minimum UAE: 2 years (Required)</li></ul>License/Certification:<ul><li>Eligibility Letter (Required)</li></ul>

Family Medicine Specialist

National Emirates for Medical Services

We are looking for a skilled and experienced Orthodontic Specialist to join our reputable dental team in the UAE. The ideal candidate will have a passion for delivering outstanding orthodontic care and be proficient in a variety of treatment techniques including clear aligners and traditional braces.Key Responsibilities:<ul><li>Diagnose and treat dental and facial irregularities.</li><li>Develop customized orthodontic treatment plans for patients.</li><li>Perform procedures including fixed and removable appliances (e.g., braces, aligners).</li><li>Monitor patient progress and adjust treatments as needed.</li><li>Educate patients about oral hygiene and post-treatment care.</li><li>Maintain comprehensive and accurate patient records.</li><li>Collaborate with general dentists and other specialists when necessary.</li></ul>Requirements:<ul><li>Doctor of Dental Surgery (DDS, DMD) with specialization in Orthodontics.</li><li>Valid DHA / DOH / MOH license or eligibility to practice in the UAE.</li><li>Minimum of 2 years of experience in clinical orthodontics.</li><li>Strong communication and interpersonal skills.</li><li>Commitment to high-quality patient care and clinical excellence.</li></ul>Job Type: Full-timePay: From AED1.00 per month

ORTHODONTIC SPECIALIST

Contango

<div><h2 class="jobSectionHeader">EMR Integration Specialist</h2>
Location: United Arab Emirates 
Engagement Type: Full-time, 4&ndash;6 Month Project Assignment 
Experience Level: 10+ years in EMR implementation or healthcare IT<h3 class="jobSectionHeader">
Role Summary</h3>
The EMR Integration Specialist will act as the bridge between clinical operations, IT systems, and vendors to ensure that workflows of care are effectively translated into system functionalities. This role ensures usability, compliance, and accuracy in data capture across departments, leading to a successful EMR go-live and stabilization phase.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>
Translate workflows of care and patient journeys into EMR functional requirements ensuring usability, compliance, and data capture consistency.</li>
<li>
Gather, document in detail and validate business requirements from each functional area (including but not limited to clinical, nursing, pharmacy, admissions, billing, admin).</li>
<li>
Coordinate between clinical operations, IT (both at project and HoldCo level), and EMR vendor to ensure system fully reflects intended patient strategy and workflows.</li>
<li>
Configure, test, and validate EMR modules with end-users based on the rollout plan.</li>
<li>
Support data upload and mapping (patients, providers, inventory, forms).</li>
<li>
Liaise with vendor&rsquo;s team for interface testing of DoH/Malaffi with internal systems.</li>
<li>
Conduct user acceptance testing (UAT) and log technical issues for closure.</li>
<li>
Provide floor-support during go-live and first operational weeks.</li>
<li>
Train super-users and ensure proper handover to IT/Clinical Ops teams.</li>
<li>
Maintain regular reporting to Project leadership on EMR implementation status.</li>
</ul><h3 class="jobSectionHeader">
Expected Deliverables</h3><ul>
<li>
Detailed Business Requirements Document mapping all functional requirements.</li>
<li>
Workflow-to-System Map translating the integration of care pathways into EMR functionalities and forms.</li>
<li>
Parameterized EMR environment with validated configuration, reflecting approved workflows and data fields.</li>
<li>
Verified data integration with external systems (DoH, Malaffi, etc.).</li>
<li>
UAT plan and signed-off testing results.</li>
<li>
Issue log with closure tracking and validation evidence.</li>
<li>
Go-live checklist (connectivity, user credentials, end-points&rsquo; access).</li>
<li>
EMR effectively moved to production across clinical and administrative departments.</li>
<li>
Training completion tracker and end-user sign-offs.</li>
<li>
Post-go-live performance report with recommendations for stabilization.</li>
</ul><h3 class="jobSectionHeader">
Candidate Profile</h3><ul>
<li>
Bachelor&rsquo;s degree in Health Informatics, Computer Science, or a related field.</li>
<li>
Minimum 10+ years of experience in EMR implementation, healthcare IT, or digital health transformation.</li>
<li>
Experience with Cerner, Epic, InterSystems, or equivalent EMR systems.</li>
<li>
Strong understanding of clinical workflows, data integration, and regulatory compliance (DoH/Malaffi).</li>
<li>
Excellent coordination, problem-solving, and documentation skills.</li>
</ul><h3 class="jobSectionHeader">
Engagement Details</h3><ul>
<li>
Duration: 4&ndash;6 months (full-time, on-site)</li>
<li>
Location: United Arab Emirates</li>
<li>
Start Date: Immediate</li></ul></div>

EMR Integration Specialist (Secondment to Client)

Property Shop Investment LLC

About Property Shop Investment (PSI)Property Shop Investment (PSI) is a leading real estate brokerage headquartered in Abu Dhabi. We specialize in property sales, leasing, and investment advisory services across the UAE and beyond. Our mission is to deliver exceptional experiences to clients worldwide through professionalism, innovation, and a 5-star service approach.Role OverviewAs part of our elite After-Sales International Hub, the International Client Relations Specialist is responsible for ensuring a seamless, white-glove experience for PSI&rsquo;s international clients &mdash; particularly those with international phone numbers registered in our CRM.This role is ideal for someone with a hospitality or luxury service background who thrives in a multicultural, client-focused environment. You will be the key contact point post-sale, ensuring every client receives exceptional support, communication, and care.Key Responsibilities<ul><li>Serve as the main point of contact for international clients after purchase, ensuring a premium service experience.</li><li>Communicate with clients via calls, WhatsApp, and email &mdash; especially those with international numbers in the CRM.</li><li>Provide updates on off-plan projects, handover timelines, and next steps.</li><li>Coordinate and deliver VIP welcome packages or personalized experiences for high-profile clients.</li><li>Collaborate with sales, after-sales, property management, and marketing teams to ensure service excellence.</li><li>Anticipate client needs and exceed expectations in every interaction.</li><li>Record and manage client communication and feedback in the CRM system.</li></ul>Ideal Candidate Profile<ul><li>Female candidates preferred, with a background in hospitality, luxury service, or client relations.</li><li>Experience handling international or high-net-worth clients.</li><li>Fluent in English; proficiency in Arabic, Chinese or other European languages is an advantage.</li><li>Strong communication skills with a polished, professional presence.</li><li>Highly organized, empathetic, and detail-oriented.</li><li>Able to multitask and coordinate across teams while maintaining top-tier service quality.</li><li>Naturally proactive, client-focused, and passionate about delivering excellence.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation for this role?</li></ul>Experience:<ul><li>customer service: 2 years (Required)</li></ul>

International Client Relations Specialist

Explore 594+ Customer care specialist in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.