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Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 
 
 &lrm;
 
 
 Seafreight Customer Care personnel support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers.
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction.
 </li>
 <li>
 Shipment Management: Qualification and entry of customer orders into the operational execution process
 </li>
 <li>
 Complaint Management
 </li>
 <li>
 Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
 </li>
 <li>
 Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
 </li>
 <li>
 Customer Data Management: Maintenance and integration of customer data in the KN systems
 </li>
 <li>
 Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)
 </li>
 <li>
 Reporting (creating, refining and reviewing reports)
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Experience in either freight forwarding or transport planning with key focus on Sea Logistics
 </li>
 <li>
 Ability to understand and execute new processes
 </li>
 <li>
 Excellent knowledge of MS office features, especially excel
 </li>
 <li>
 Strong affinity with required customer quality standards
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Excellent organisational skills and strong interpersonal skills
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:
 
 
 <ul>
 <li>
 Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
 </li>
 <li>
 People-Centric Culture: Join a team where your voice matters and people genuinely care.
 </li>
 <li>
 Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.
 </li>
 <li>
 Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
 </li>
 <li>
 Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.
 </li>
 <li>
 Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.
 
 
 </li>
 </ul>
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
</div>

Customer Care Specialist

<div><div><div><h2 class="jobSectionHeader">It's more than a job</h2></div>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.<div><div><div><div>
&lrm;</div> 
</div><div>Seafreight Customer Care personnel support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers.</div></div><div><div><h2 class="jobSectionHeader">
How you create impact</h2>
</div><div><ul><li>Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction.</li><li>
Shipment Management: Qualification and entry of customer orders into the operational execution process</li><li>
Complaint Management</li><li>
Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)</li><li>
Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order</li><li>
Customer Data Management: Maintenance and integration of customer data in the KN systems</li><li>
Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)</li><li>
Reporting (creating, refining and reviewing reports)</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What we would like you to bring</h2>
</div><div><ul><li>Experience in either freight forwarding or transport planning with key focus on Sea Logistics</li><li>
Ability to understand and execute new processes</li><li>
Excellent knowledge of MS office features, especially excel</li><li>
Strong affinity with required customer quality standards</li><li>
Strong customer service orientation</li><li>
Excellent organisational skills and strong interpersonal skills</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2> 
</div><div><div>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to: 
<ul><li>Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></div></div></div></div><div><h2 class="jobSectionHeader">
Who we are</h2></div>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</div></div><div></div>

ibex. Pakistan

<div>
 The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other queries/concerns and providing an accurate resolution as per the defined processes. We are looking for people who have a flare in dealing with international customers, but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too!
 
 
 
 Qualifications
 
 
 
 Job Specifications
 
 
 <ul>
 <li>
 O Levels/Intermediate or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Why should you join us?
 
 
 
 
 Skills
 
 
 
 You want to work in a place where you can give your best effort and improve on your skills. You have empathy and can place yourself into the shoes of the people you interact with. You have a sense of humor, and know when it's appropriate to use it! You have superb verbal English communication skills with a U.S or UK accent. You are able to take your thoughts and put them together in an easy to understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for:
 
 
 <ul>
 <li>
 Critical Thinking
 </li>
 <li>
 Time Management
 </li>
 <li>
 Specialist Focus
 </li>
 <li>
 Organizing
 </li>
 <li>
 Priority Setting
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Professional Composure
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 What You Can Expect After Applying?
 
 
 
 Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide assistance to customers with the claim filing process, including approving and denying claims via phone call
 </li>
 <li>
 Maintain the highest level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through phone call
 </li>
 <li>
 Perform successful troubleshoot on customers&rsquo; products and provide accurate and efficient resolutions
 </li>
 <li>
 Explain to customers the complex technical concepts in a simple and easy-to-understand manner to provide troubleshooting help, which will assist them in following your guidance to resolve a technical issue
 </li>
 <li>
 Stay up to date by researching similar product symptoms to provide accurate solutions
 </li>
 <li>
 Ensure compliance with all company policies, procedures, and practices
 </li>
 </ul>
</div>

Customer Services Specialist

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi(Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Karachi(Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Karachi (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Customer Care Executive

Twenty 8 Twenty

We are looking for a knowledgeable and proactive Amazon Customer Support Specialist to join our growing e-commerce team. The ideal candidate will have hands-on experience with Amazon Seller Central, and in-depth understanding of account health management, complaint resolution, and appeal writing for suspensions. You will play a critical role in maintaining our Amazon account's performance while ensuring excellent customer support.Key Responsibilities:<ul><li>Monitor and manage Amazon account health, including ODR, A-to-Z claims, policy violations, and intellectual property complaints.</li><li>Draft and submit appeals for account suspensions, ASIN restrictions, and policy violations with well-structured Plans of Action (POAs).</li><li>Respond to and resolve performance notifications, buyer complaints, and violation alerts promptly.</li><li>Communicate with Amazon Seller Support, escalating unresolved issues when necessary.</li><li>Provide excellent customer service via buyer messages and cases, ensuring timely and professional responses.</li><li>Analyze performance metrics and trends to prevent future violations and improve seller metrics.</li><li>Collaborate with internal departments (operations, logistics, catalog) to ensure policy compliance and fulfillment accuracy.</li><li>Stay updated with Amazon policies and compliance requirements to reduce risks of suspension or deactivation.</li><li>Maintain accurate logs and documentation of issues and resolutions for future reference.</li></ul>Qualifications:<ul><li>Education: Intermediate or Bachelor's degree preferred.</li><li>Experience: Minimum 2&ndash;3 years of relevant experience in Amazon customer service and account health management.</li><li>Skills Required:</li><li>Strong knowledge of Amazon Seller Central, performance dashboards, and support tools.</li><li>Experience in writing effective appeals and Plan of Action (POA) documents.</li><li>Fluent in English (written and spoken) with professional communication skills.</li><li>Problem-solving mindset and ability to work under pressure.</li><li>Detail-oriented with strong organizational and time management skills.</li><li>Knowledge of international e-commerce operations and customer expectations.</li></ul>Job Type: Full-timePay: Up to Rs65,000.00 per monthWork Location: In person

Amazon Customer Support Specialist

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 15th September, 2025.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (CSR) ISP Industry

ABS INTERNATIONAL

Job Type: Full-timeCompensation Package: PKR 40,000 - PKR 45,000 Base + Performance Bonuses + Allowances = Total PKR 63,000 - PKR 78,000+ Monthly PotentialSchedule: Monday to Saturday<ul><li>Shift Option 1: 5:00 PM - 1:00 AM PKT</li><li>Shift Option 2: 6:00 PM - 2:00 AM PKT</li><li>Shift Option 3: 7:00 PM - 3:00 AM PKT</li><li>Shift Option 4: 8:00 PM - 4:00 AM PKT</li><li>Shift Option 5: 10:00 PM - 6:00 AM PKT</li></ul>Introduction Paragraph: ABS International invites motivated customer service professionals to launch their international career as an International Customer Support Specialist at our Karachi facility. We're seeking communication experts passionate about delivering exceptional phone-based customer experiences to global clients. This role offers industry-leading compensation, substantial career advancement opportunities, and comprehensive skills development in the expanding international BPO industry. Join our supportive team environment and transform your customer service talent into a rewarding career path with global impact.Key Responsibilities:<ul><li>Resolve complex customer inquiries through phone-based support for international clients</li><li>Build and maintain strong customer relationships to enhance retention and satisfaction</li><li>Collaborate with internal teams to implement effective solution strategies</li><li>Maintain accurate CRM documentation with 90%+ accuracy compliance standards</li><li>Achieve and exceed performance metrics to maximize monthly incentive earnings</li><li>Develop comprehensive product knowledge to provide exceptional service experiences</li></ul>Requirements:<ul><li>1+ years of international customer service experience (BPO/call center background preferred)</li><li>Professional English communication skills (verbal and written) at C1 level or equivalent</li><li>Proven ability to resolve customer issues effectively and efficiently through phone communication</li><li>Availability for night shift schedules (multiple options available)</li><li>CRM proficiency (Salesforce or Zendesk experience ideal)</li><li>Strong problem-solving, multitasking, and communication abilities</li><li>Technical aptitude and willingness to learn new systems and processes</li></ul>Compensation &amp; Benefits:<ul><li>Base Salary: PKR 40,000 - PKR 45,000 per month</li><li>Performance Bonuses: PKR 20,000 - PKR 30,000+ monthly based on achievable metrics</li><li>Attendance Incentive: Additional PKR 3,000 monthly punctuality bonus</li><li>Total Monthly Earnings: PKR 63,000 - PKR 78,000+ (based on performance)</li><li>Health Insurance: Comprehensive medical coverage for employees</li><li>Financial Wellness: Salary advance program for emergency needs</li><li>Career Investment: Paid certification programs and skill development workshops</li><li>Professional Development: Ongoing training and career advancement opportunities</li></ul>Why Join ABS International?:<ul><li>Industry-Leading Earnings: Total compensation package ranks in top 15% for customer service roles in Karachi</li><li>Career Growth Path: 75% of leadership roles filled internally through our promotion program</li><li>Professional Development: Monthly training sessions and paid certification programs</li><li>Supportive Environment: Modern facility with focus on employee well-being and safety</li><li>Flexible Scheduling: Multiple shift options with predictable earnings and work-life balance</li><li>Global Experience: Build international business skills valued across industries</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Support Specialist - Night Shift | BPO Career | Karachi

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697 customer care specialist jobs IN Karachi

Customer Care Specialist

Customer Care Specialist

Customer Services Specialist

Customer Care Executive

Amazon Customer Support Specialist

Customer Support Representative (CSR) ISP Industry

International Customer Support Specialist - Night Shift | BPO Career | Karachi