customer service representative Jobs in Karachi

customer service representative

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customer service representative - ecommerce Jobs in Karachi

customer service representative - ecommerce

customer support specialist Jobs in Karachi

customer support specialist

customer services specialist

Jorofy Private Limited

We are looking for a dedicated and professional Customer Services Executive to join our team. As a Customer Services Executive, you will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Customer Inquiries: Respond to customer inquiries via phone, email, chat, or in person, providing timely and accurate information.</li><li>Issue Resolution: Handle customer complaints and issues with empathy, professionalism, and a focus on resolution.</li><li>Product Knowledge: Stay up-to-date with product knowledge to assist customers in making informed decisions and providing relevant solutions.</li><li>Order Management: Process orders, track shipments, and update customer records, ensuring smooth and efficient transactions.</li><li>Service Improvement: Identify recurring customer concerns and suggest improvements to the service process.</li><li>Customer Feedback: Gather customer feedback and communicate insights to the relevant departments to improve products, services, or processes.</li><li>Relationship Building: Build and maintain strong relationships with customers, ensuring they feel valued and heard.</li><li>Collaboration: Work closely with other departments such as sales, marketing, and logistics to ensure customer expectations are met.</li><li>Documentation: Accurately document customer interactions and maintain detailed records of issues and resolutions in the CRM system.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent; a degree in Business, Communications, or a related field is a plus.</li><li>Experience: Minimum of 1-2 years of experience in customer service or a related role.</li><li>Skills:</li><li>Excellent communication skills, both written and verbal.</li><li>Strong problem-solving abilities and a customer-focused mindset.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>A supportive and collaborative work environment.</li></ul>Location Shahr-e-faisal Karachi, PakistanJob type Full Time (Onsite) RotationalApply atcareers@siardigital.com sana.badar@siardigital.comJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Specialist

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Document each customer query as well as the resulting solution
 </li>
 <li>
 Provide alternatives to products/items, which are not available on the e-commerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing resolutions
 </li>
 <li>
 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Ibex

Job descriptionCompany Descriptionibex is a global leader in business process outsourcing (BPO) and customer engagement solutions, providing innovative services to help companies acquire, engage, and retain customers. With over 35,000 employees worldwide and advanced technology like the Wave X platform, ibex manages nearly 200 million customer interactions annually. Operating in industries like retail, e-commerce, healthcare, fintech, utilities, and logistics, ibex delivers superior customer experiences and adds significant value to its clients.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Karachi Division. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, demonstrating phone etiquette, and enhancing the overall customer experience on a day-to-day basis.Qualifications<ul><li>Customer Support and Customer Service skills</li><li>Customer Satisfaction and Customer Experience skills</li><li>Strong Phone Etiquette</li><li>Effective communication and problem-solving abilities</li><li>Experience in a customer service role is preferred</li><li>Ability to work in a fast-paced environment</li><li>High school diploma or equivalent required</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

International customer services specialist

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
 <li>
 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
 </li>
 <li>
 Collaborate and build relationships with customers to strengthen service competitiveness
 </li>
 <li>
 Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
 </li>
 <li>
 Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
 </li>
 </ul>
</div>

Customer Services Specialist - International

Technosys Engineering

Job Title: Skincare Specialist*Job Type: Full-timeLocation: TRIMS &amp; TONES, OPP. KMDC Karachi, left side on the way from Pupils Chowrangi to Landikotal ChowrangiJob Description:We're looking for an experienced Skincare Specialist to join our team at TRIMS &amp; TONES. As a Skincare Specialist, you will provide high-quality facial treatments, chemical peels, and skincare services to our male clients.Responsibilities:- Provide facial treatments, chemical peels, and skincare services to male clients- Consult with clients to understand their skin needs and preferences- Maintain a clean and organized workspace- Stay up-to-date with the latest skincare trends and techniquesRequirements:- 2+ years of experience as a skincare specialist- Excellent knowledge of facial treatments, chemical peels, and skincare products- Ability to work with various skin types and conditions- Strong communication and customer service skills- Expertise in:- Facial treatments (e.g. facials, extractions, masks)- Chemical peels and exfoliation- Skincare product knowledge and recommendationsSalary: PKR 30,000 - 50,000if you're intrested, please send your resume and a cover letter to trimsntones@gmail.comJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Skincare Specialist

Renexus Resources

Your Next Career Move: International Sales SpecialistAre you a results-driven professional with a knack for communication, ready to kick-start your sales career? Renexus Resources is hiring an International Sales Specialist to join our dynamic team in Karachi. This role is a prime opportunity for a motivated individual to develop core sales skills and directly contribute to our business growth in a vibrant, international setting.Key Responsibilities<ul><li>Outbound Outreach: Conduct proactive outbound calls to potential clients across various international markets.</li><li>Value Communication: Articulate the value of our services and engage prospects in meaningful conversations.</li><li>Lead Qualification: Qualify leads and successfully book meetings for the senior sales team.</li><li>Target Achievement: Consistently meet or exceed daily and weekly performance metrics for calls, leads, and appointments.</li><li>Data Management: Maintain meticulous and up-to-date records of all client interactions within our CRM system.</li></ul>What We're Looking For<ul><li>Exceptional English Skills: Both verbal and written English communication skills are a must.</li><li>Experience: 0-1 years of experience in sales, telemarketing, or a customer-facing role. We also welcome ambitious fresh graduates who are eager to learn.</li><li>Mindset: A proactive, resilient, and target-driven mindset with a confident and engaging phone presence.</li><li>Quick Learner: The ability to quickly grasp new concepts and thrive in a fast-paced sales environment.</li><li>Technical Savvy: Familiarity with CRM software is a plus, but not essential.</li><li>Education: A Bachelor's degree is preferred.</li></ul>Compensation &amp; Benefits<ul><li>Competitive Base Salary: Earn a base salary ranging from PKR 30,000 to 50,000 per month, commensurate with your experience.</li><li>Unlimited Earnings: Take control of your earnings with an uncapped commission structure.</li><li>Career Advancement: We are committed to your professional development, providing comprehensive training and a clear career path for those who excel.</li></ul>Job Details<ul><li>Job Type: Full-Time, On-site</li><li>Location: Gulshan-e-Iqbal, Block 9, Karachi</li><li>Work Shifts:</li><li>Day: 1:00 PM &ndash; 9:00 PM</li><li>Night: 6:00 PM &ndash; 3:00 AM</li></ul>If you're ready to build a lucrative and long-term career in sales, we invite you to apply.rewrite in the best possible way to avaoid repost detction, Your Next Career Move: International Sales SpecialistAre you a results-driven professional with a knack for communication, ready to kick-start your sales career? Renexus Resources is hiring an International Sales Specialist to join our dynamic team in Karachi. This role is a prime opportunity for a motivated individual to develop core sales skills and directly contribute to our business growth in a vibrant, international setting.Key ResponsibilitiesOutbound Outreach: Conduct proactive outbound calls to potential clients across various international markets.Value Communication: Articulate the value of our services and engage prospects in meaningful conversations.Lead Qualification: Qualify leads and successfully book meetings for the senior sales team.Target Achievement: Consistently meet or exceed daily and weekly performance metrics for calls, leads, and appointments.Data Management: Maintain meticulous and up-to-date records of all client interactions within our CRM system.What We're Looking ForExceptional English Skills: Both verbal and written English communication skills are a must.Experience: 0-1 years of experience in sales, telemarketing, or a customer-facing role. We also welcome ambitious fresh graduates who are eager to learn.Mindset: A proactive, resilient, and target-driven mindset with a confident and engaging phone presence.Quick Learner: The ability to quickly grasp new concepts and thrive in a fast-paced sales environment.Technical Savvy: Familiarity with CRM software is a plus, but not essential.Education: A Bachelor's degree is preferred.Compensation &amp; BenefitsCompetitive Base Salary: Earn a base salary ranging from PKR 30,000 to 50,000 per month, commensurate with your experience.Unlimited Earnings: Take control of your earnings with an uncapped commission structure.Career Advancement: We are committed to your professional development, providing comprehensive training and a clear career path for those who excel.Job DetailsJob Type: Full-Time, On-siteLocation: Gulshan-e-Iqbal, Block 9, KarachiWork Shifts:Day: 1:00 PM &ndash; 9:00 PMNight: 6:00 PM &ndash; 3:00 AMIf you're ready to build a lucrative and long-term career in sales, we invite you to apply.Kickstart Your Sales Career: International Sales SpecialistAre you a results-driven professional with a knack for communication, ready to launch a rewarding career in sales? Renexus Resources is hiring an International Sales Specialist to join our dynamic team in Karachi. This role is a prime opportunity for a motivated individual to develop core sales skills and directly contribute to our business growth in a vibrant, international setting.Your Responsibilities<ul><li>Outbound Outreach: Proactively initiate outbound calls to potential clients across various international markets.</li><li>Value Communication: Articulate the value of our services and engage prospects in meaningful conversations.</li><li>Lead Qualification: Qualify leads and successfully book meetings for the senior sales team.</li><li>Target Achievement: Consistently meet or exceed daily and weekly performance metrics for calls, leads, and appointments.</li><li>Data Management: Maintain meticulous and up-to-date records of all client interactions within our CRM system.</li></ul>What We're Looking For<ul><li>Exceptional English Skills: Both verbal and written English communication skills are a must.</li><li>Experience: 0-1 years of experience in sales, telemarketing, or a customer-facing role. We also welcome ambitious fresh graduates who are eager to learn.</li><li>Mindset: A proactive, resilient, and target-driven mindset with a confident and engaging phone presence.</li><li>Quick Learner: The ability to quickly grasp new concepts and thrive in a fast-paced sales environment.</li><li>Technical Savvy: Familiarity with CRM software is a plus, but not essential.</li><li>Education: A Bachelor's degree is preferred.</li></ul>Compensation &amp; Benefits<ul><li>Competitive Base Salary: Earn a base salary ranging from PKR 30,000 to 50,000 per month, commensurate with your experience.</li><li>Unlimited Earnings: Take control of your earnings with an uncapped commission structure.</li><li>Career Advancement: We're committed to your professional development, providing comprehensive training and a clear career path for those who excel.</li></ul>Job Details<ul><li>Job Type: Full-Time, On-site</li><li>Location: Gulshan-e-Iqbal, Block 9, Karachi</li><li>Work Shifts:</li><li>Day: 1:00 PM &ndash; 9:00 PM</li><li>Night: 6:00 PM &ndash; 3:00 AM</li></ul>If you're ready to build a lucrative and long-term career in sales, we invite you to apply.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Sales Associate

Global Teleservices

Job Title: International Sales Executive (Night Shift)<ul><li>Inbound campaign.</li></ul>We are hiring a Sales Specialist to join our team and promote AT&amp;T Spectrum products and services during the night shift. If you have strong sales experience and excellent customer service skillsRequirements:<ul><li>Fluency in English: Must be able to communicate confidently with US customers without relying on scripts.</li><li>Experience: Proven sales experience, ideally in telecom or a related field.</li><li>Availability: Must be willing to work the night shift (9 PM to 6 AM)</li></ul>Job Details:<ul><li>Role: International Sales Executive</li><li>Timings: 9 PM to 6 AM (Night Shift)</li><li>Working Days: Monday to Saturday</li><li>Salary Range: starting from Rs 55,000 + commisson + Bonuses, per month, depending on experience.</li><li>Earn up to 100k-120k</li><li>Location: Bahadurabad, Karachi</li></ul>(PICK AND DROP IS AVAILABLE FOR FEMALES)For inquiries, contact us at 0337-3150380.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

International Sale Representative (Inbound)

Explore 1050+ Customer services specialist in Karachi this September. Find roles across top companies and apply now to boost your career.

1050 customer services specialist jobs IN Karachi

Customer Services Specialist

Customer Services Specialist

International customer services specialist

Customer Services Specialist - International

Skincare Specialist

Sales Associate

International Sale Representative (Inbound)