call center agent

customer support executive Jobs in Karachi

customer support executive

customer calling agent

customer retentions specialist Jobs in Karachi

customer retentions specialist

customer sales representative Jobs in Karachi

customer sales representative

customer support

Apex Fulfilment

Job Description:Apex Fulfilment is seeking a Customer Support Representative to join our dedicated team. You will play a crucial role in ensuring our customers receive top-notch support for their logistics needs.Key Responsibilities:<ul><li>Respond to customer queries through phone and chat.</li><li>Call customers for confirmation of every new order.</li><li>Address and resolve customer complaints effectively and efficiently.</li><li>Maintain accurate records of all customer interactions.</li><li>Prepare daily and weekly reports on customer service progress.</li><li>Collaborate with team members to improve the overall customer experience.</li></ul>Qualifications:<ul><li>Strong communication skills in English and Urdu.</li><li>Previous experience in customer service is preferred.</li><li>Excellent problem-solving skills and a friendly demeanor.</li><li>Ability to thrive in a fast-paced environment.</li><li>Join our team and help us provide exceptional support to our customers!</li></ul><ul><li>Timings: 11 AM &ndash; 8 PM</li><li>Days: Monday&ndash;Saturday</li><li>Location: Gulistan-e-Johar, Karachi (On-site)</li></ul>Job Type: Full-timePay: Rs25,000.00 per monthApplication Deadline: 15/10/2025

Customer Support

Hiring Talent

Hiring Customer Support Agent for a Canadian based Company in Karachi.Job Type: Full-time, onsiteTimings: 6 pm to 2 amExperience: 3 to 4 yearsLocation: PECHSKey Responsibilites:<ul><li>Make outbound calls to international clients regarding overdue payments and pending invoices.</li><li>Maintain polite, consistent, and effective communication with customers to ensure positive relationships.</li><li>Keep detailed records of all calls, commitments, and recovery outcomes.</li><li>Follow up regularly with customers who have made partial payments or promised payments.</li><li>Coordinate with the accounts and billing team to verify payment receipts and reconcile balances.</li><li>Generate daily and weekly call and recovery status reports.</li></ul>The ideal candidate should possess excellent English communication skills.Interested candidates may apply.Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working onsite from 6 pm to 2 am ?</li></ul>Experience:<ul><li>customer support: 3 years (Preferred)</li><li>accounts receivable: 1 year (Preferred)</li></ul>Language:<ul><li>English fluently (Preferred)</li></ul>Work Location: In person

Premio Travel and Tours

Job Description:We are looking for a friendly, detail-oriented Customer Support Officer to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring a positive experience.Key Responsibilities:<ul><li>Respond to customer inquiries via email, phone, or chat in a timely and professional manner</li><li>Resolve product or service issues and escalate when necessary</li><li>Maintain accurate records of customer interactions</li><li>Provide feedback to improve customer experience</li><li>Work closely with other departments to ensure customer satisfaction</li></ul>Requirements:<ul><li>Strong communication and problem-solving skills</li><li>Previous experience in a customer support or similar role is a plus</li><li>Basic computer skills and ability to learn new software quickly</li><li>Patience, empathy, and a customer-first attitude</li><li>Ability to work independently and as part of a team</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Officer

Al HARMAIN DATES

Job description:Job Title: Customer Support Representative (E-commerce Industry)Location: North Nazimabad, Block A, KarachiJob Type: Full-TimeShort Summary:We are looking for a dedicated and responsible Customer Support Representative for our E-commerce business. This is a non-target-based, full-time office job. The main responsibilities include calling customers for order confirmation, verifying parcel deliveries, and handling customer queries on incoming calls.Key Responsibilities:<ul><li>Make outgoing calls to customers for order confirmation.</li><li>Call customers to confirm parcel delivery status (received or not).</li><li>Handle customer queries and complaints on incoming calls.</li><li>Update records and order status using MS Excel / Google Sheets.</li><li>Coordinate with the warehouse and courier teams for timely delivery updates.</li><li>Maintain polite and professional communication with customers at all times.</li><li>Follow company guidelines and work closely with team members for smooth operations.</li><li>Support during busy days and overtime will be provided if workload increases.</li></ul>Requirements:<ul><li>Minimum Education: Intermediate (FA / FSc / ICS / ICom or equivalent).</li><li>Basic knowledge of MS Excel or Google Spreadsheets is a must.</li><li>Good communication skills in Urdu and basic English.</li><li>No transport provided by the company.</li><li>Minimum 1 Year Experience of call Center</li></ul>Office Timing:<ul><li>Monday to Saturday</li><li>10:00 AM to 7:30 PM</li><li>Overtime provided during high workload days.</li></ul>Other Details:<ul><li>Fixed Salary</li><li>Not a target-based job</li><li>Performance-based increment possible after 3 months</li></ul>Job Type: Full-timeExperience:<ul><li>Call Center : 1 year (Required)</li></ul>Job Types: Full-time, FresherPay: Rs18,000.00 - Rs25,000.00 per monthExperience:<ul><li>Customer Support: 1 year (Required)</li></ul>Work Location: In person

Customer Support (Female)

Slash International

Slash International is on the hunt for Customer Support Executives, Are you a fresh face or experienced with good communication &amp; problem-solving skills?Well, guess what, Slash International wants you! This is a permanent opportunity for individuals ready to grow within a fast-paced, multi-national environment.Position Overview:As a Customer Support Executive, your role will involve handling inbound calls, managing bookings, resolving customer queries, and delivering proactive customer service in a UK-based campaign.This is a non-sales role with no targets and a fixed monthly salary that grows over time.Choose Your Own Shift: Morning: 10 AM &ndash; 7 PM Afternoon: 12 PM &ndash; 9 PM Evening: 5 PM &ndash; 2 AMWhat You&rsquo;ll Do:Be the friendly voice that handles inbound calls Manage bookings Solve customer Queries Keep things cool, calm, and professionalWhat&rsquo;s in It for You:Fixed monthly salary: Rs. 35,000 &ndash; 40,000 Overtime = Paid Annual salary boost of Rs. 12,000 Rapid growth 1-month paid training Work with a multinational team full of fun people Permanent positionWhat We&rsquo;re Looking For:Fluent English speakers Friendly and confident communicators Call-handling champs Graduates preferred Bonus points if you&rsquo;ve worked in an international call centre before!Location: Naqvi Naqsh, Stadium Rd, Chandni Chowk (New Town), Karachi Link: Map: https://maps.app.goo.gl/7mRu9DVzEsEmP2xX6Contact: WhatsApp: +92 340 2424569If you&rsquo;ve got the skills and the energy, so hit that applybutton and come. Let's Slash the boring customer support with fun!Job Types: Full-time, FresherPay: Rs35,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Rate your Spoken English Skills between 1-5.</li><li>Which shift do you prefer? (Timings)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Customer Support Executive

rexD Private Limited

Job Description:<ul><li>Answering customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Addressing customer complaints and issues efficiently and effectively.</li><li>Providing product and service information to the customers.</li><li>Identifying and escalating priority issues to the appropriate department or individual.</li><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Keeping up-to-date with product and service information and making recommendations to customers as appropriate.</li><li>Providing feedback to the management team on customer concerns and trends.</li><li>Meeting and exceeding performance targets, such as customer satisfaction, quality, and productivity metrics.</li></ul>Qualification:<ul><li>Bachelor's degree</li></ul>Job Specifications:<ul><li>Experience in customer support or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Ability to work independently and as part of a team.</li></ul>Location:Karachi, PakistanContact Details: mmujtaba9607@rex-d.comJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Linkitsoft

Title: Customer support Specialist.Job Description:LINKITSOFT is looking for a highly skilled customer support Specialist to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range of customer inquiries, including calls, emails, and queries, with a focus on providing top-notch support and ensuring customer satisfaction.Responsibilities:<ul><li>Comprehensive Product oriented training will be provided.</li><li>Address customer inquiries, resolve issues, and provide assistance promptly and professionally through various communication channels (phone, email, chat).</li><li>Collaborate with team members and other departments to address customer issues efficiently.</li><li>Gather customer feedback and insights to improve our services and provide input to the development team.</li><li>Identify and resolve customer concerns, including issues with orders, payments, or delivery.</li></ul>REQUIRMENTS:<ul><li>Must have at least 1-year of experience as a CSR.</li><li>Proficiency in English Speaking.</li><li>Must be dependable and a team player.</li><li>Excellent verbal and written communication skills.</li><li>Market Competitive Salary.</li></ul>Note: Only shortlisted candidates will be contacted. Avoid sharing irrelevant CVs.Job Details: Company: LINKITSOFT Type: Full-Time Job / Contract Basis / Night-Shift Location: Karachi, Sindh, PakistanJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative

Explore 1743+ Customer support in Karachi this October. Find roles across top companies and apply now to boost your career.

1743 customer support jobs IN Karachi

Customer Support

Customer Support

Customer Support Officer

Customer Support (Female)

Customer Support Executive

Customer Support Executive

Customer Support Representative