sales executive

business development executive Jobs in Karachi

business development executive

social media executive

digital marketing executive Jobs in Karachi

digital marketing executive

customer service representative Jobs in Karachi

customer service representative

e commerce chat support executive

ibex. Pakistan

<div>
 In this role, you will be the first point of contact for customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Professionally manage a high volume of inbound chat and emails from customers regarding their complaints, requests, order status, follow-ups, and general inquiries
 </li>
 <li>
 Deliver an exceptional customer experience on every chat and email, maintaining a professional, empathetic, and courteous demeanor while adhering to high-quality service standards
 </li>
 <li>
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with company policies and procedures
 </li>
 <li>
 Navigate multiple software applications (CRM, order management systems, knowledge base) simultaneously
 </li>
 <li>
 Strive to meet and exceed individual and team performance metrics, including NPS, Customer Satisfaction (CSAT), and call handling time (AHT)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation Programs
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum Intermediate or above
 </li>
 <li>
 Proficiency in verbal communication skills in English is essential
 </li>
 <li>
 6 months of proven experience in a customer-facing role is required
 </li>
 </ul>
</div>

E-Commerce Chat Support Executive

ibex

<div>
 
 
 In this role, you will be the first point of contact for customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.
 
 
 
 &nbsp;
 
 
 Qualifications
 
 <ul>
 <li>
 
 Minimum Intermediate or above
 
 </li>
 <li>
 
 Proficiency in verbal communication skills in English is essential
 
 </li>
 <li>
 
 Advanced proficiency in MS Excel
 
 </li>
 <li>
 
 6 months of proven experience in a customer-facing role is required
 
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 
 Professionally manage a high volume of inbound chat and emails from customers regarding their complaints, requests, order status, follow-ups, and general inquiries
 
 </li>
 <li>
 
 Deliver an exceptional customer experience on every chat and email, maintaining a professional, empathetic, and courteous demeanor while adhering to high-quality service standards
 
 </li>
 <li>
 
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with company policies and procedures
 
 </li>
 <li>
 
 Navigate multiple software applications (CRM, order management systems, knowledge base) simultaneously
 
 </li>
 <li>
 
 Strive to meet and exceed individual and team performance metrics, including NPS, Customer Satisfaction (CSAT), and call handling time (AHT)
 
 </li>
 </ul>
 
 
 
 Perks of being an ibexian
 
 
 
 <ul>
 <li>
 
 Medical Insurance &amp; OPD
 
 </li>
 <li>
 
 Provident Fund with investment options
 
 
 </li>
 <li>
 
 Leave Encashment
 
 </li>
 <li>
 
 Annual leaves
 
 </li>
 <li>
 
 On job training
 
 </li>
 <li>
 
 Two days off in a week
 
 </li>
 <li>
 
 Ergonomic furniture and infrastructure
 
 </li>
 <li>
 
 Referral Rewards
 
 </li>
 <li>
 
 Annual Increment
 
 </li>
 <li>
 
 Conveyance facility
 
 </li>
 <li>
 
 Loan facility
 
 </li>
 <li>
 
 Employee Appreciation Programs
 
 </li>
 </ul>
 
 &nbsp;
 
</div>

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li><li>Timing: Rotational Shift</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

TalentPop App

<div>
 "
 
 
 Join TalentPop &ndash; Where Top Performers Thrive
 
 
 At TalentPop, we're expanding our team and looking for a driven
 
 E-Commerce Sales Outreach Specialist
 
 who is passionate about sales, relationship-building, and creating meaningful customer connections. If you enjoy engaging with potential customers, identifying opportunities, and helping drive business growth, this is your chance to make an impact while growing your career in a fast-paced remote environment.
 
 
 This role is perfect for someone who loves connecting with people, turning conversations into conversions, and being recognized for their hard work.
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 To ensure your application is reviewed by the
 
 Recruitment Team
 
 , you
 
 must
 
 follow these critical steps exactly.
 
 Applications that do not choose ""Brand Concierge"" and enter the correct code WILL NOT be reviewed.
 
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose ""Brand Concierge"" from the list of available roles.
 </li>
 <li>
 In the application form, you'll be asked for an application code &ndash; please enter SOS in that field.
 
 
 </li>
 </ul>
 
 About The Role &ndash; E-Commerce Sales Outreach Specialist
 
 
 
 As a Sales Outreach Specialist, you'll play a key role in driving revenue growth by re-engaging customers, recovering abandoned carts, and supporting buyers throughout their journey. You'll communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience.
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Reach out to potential customers to recover abandoned carts and close sales.
 </li>
 <li>
 Provide product recommendations and guide buyers toward the best-fit solutions.
 </li>
 <li>
 Proactively engage customers via email, SMS, and live chat.
 </li>
 <li>
 Deliver exceptional customer service and troubleshoot issues efficiently.
 </li>
 <li>
 Collaborate with internal teams to improve strategies and achieve sales goals.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 <ul>
 <li>
 At least 1 year of proven remote/online sales and customer support experience.
 </li>
 <li>
 1 year of customer service experience via phone, email, or chat (e-commerce experience is a big plus).
 </li>
 <li>
 Strong persuasive communication skills and a natural ability to convert leads.
 </li>
 <li>
 Familiarity with Shopify, CRM tools, or customer engagement platforms.
 </li>
 <li>
 Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
 
 
 </li>
 </ul>
 Technical Requirements
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 Why Join TalentPop?
 
 
 <ul>
 <li>
 Professional Growth: Ongoing coaching, training, and clear paths to promotion.
 </li>
 <li>
 Performance Incentives: Recognition and rewards for top performers.
 </li>
 <li>
 Annual Raises: We believe in growing with our people.
 </li>
 <li>
 Career Advancement: High performers are frequently promoted into leadership roles.
 </li>
 <li>
 Flexible Remote Work: Enjoy the freedom to work from home, wherever you are.
 </li>
 <li>
 Work-Life Balance: Paid time off, health stipends, and regional health benefits.
 
 
 </li>
 </ul>
 Ready to Turn Conversations into Conversions?
 
 
 If you're excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact&mdash;we want to hear from you.
 
 
 
 Apply now and grow with TalentPop.
 
 
 
 "
</div>

E-Commerce Sales Outreach Specialist

Tribe-d

Sales Executive / Chat Support AgentDigit-it is looking for a motivated and enthusiastic Sales Executive / Chat Support Agent to join our team.Position: Sales Executive / Chat Support Agent Experience: Freshers to 6 Months Experience Shift Timing: 6:00 PM to 2:00 AM (Night Shift) Location: Gulshan-e-Iqbal, KarachiRequirements:<ul><li>Good communication skills in English (written &amp; verbal)</li><li>Basic knowledge of sales and customer handling</li><li>Ability to manage sales through social media platforms</li><li>Willingness to learn and achieve targets</li><li>Freshers are encouraged to apply</li></ul>Salary: Starting from PKR 25,000 (based on experience and skills)Job Responsibilities:<ul><li>Handle customer queries through chat support</li><li>Generate leads and convert them into sales</li><li>Communicate with potential customers via social media platforms</li><li>Maintain good customer relationships</li></ul>Apply Now: Send your CV and join our growing team!Pay: Rs20,000.00 - Rs25,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Chat Support Agent

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Document each customer query as well as the resulting solution
 </li>
 <li>
 Provide alternatives to products/items, which are not available on the e-commerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing resolutions
 </li>
 <li>
 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

Propstar Technologies A Subsidiary of Ember Capital Group

TAG &ndash; The Alpha Group is looking for a motivated and detail-oriented Amazon Online Arbitrage Executive to join our growing E-commerce TeamLocation: Asia Pacific Trade Centre, Gulistan-e-Johar, Karachi (On-site)Shift: Night (8:00 PM &ndash; 5:00 AM)Working Days: Monday &ndash; FridayKey Responsibilities:1- Source profitable products from online retailers for resale on Amazon.2- Analyze product demand, competition, pricing, and profitability.3- Use tools such as Keepa, SellerAmp SAS, RevSeller, and Amazon Seller Central.4- Calculate ROI, profit margins, and Amazon fees before sourcing.5- Verify product eligibility, restrictions, and compliance with Amazon policies.Requirements:- Minimum 06 months - 1 year of experience in Amazon Online Arbitrage.- Good understanding of Amazon FBA, FBM, and Seller Central.- Hands-on experience with Keepa, SellerAmp SAS, RevSeller, or similar sourcing tools.- Fair analytical, research, and problem-solving skills.How To Apply:Send your resume to hr@tagthealphagroup.comPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you familiar with the Amazon - FBA/ FBM Model?</li><li>How many months of experience you have in Product Sourcing? </li><li>Are you comfortable in the shift of 08:00 pm - 05:00 am (Night On-site)?</li></ul>Work Location: In person

Amazon Online Arbitrage Executive

Explore 252+ E commerce chat support executive in Karachi this August. Find roles across top companies and apply now to boost your career.

252 e commerce chat support executive jobs In Karachi

E-Commerce Chat Support Executive

E-Commerce Chat Support Executive

Customer Service Representative

E-Commerce Sales Outreach Specialist

Chat Support Agent

Customer Services Specialist

Amazon Online Arbitrage Executive