customer service representative Jobs in Karachi

customer service representative

international sales executive Jobs in Karachi

international sales executive

customer success specialist Jobs in Karachi

customer success specialist

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer services specialist international

Minerva Research Solutions

<div><h2 class="jobSectionHeader">Job description</h2>
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements. 
 
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process. 
 
Minerva Research Solution is looking for dynamic individuals in the role of Patient Enrollment Specialist responsible for screening new leads, conducting follow-ups, and documenting participants for assigned active clinical trials. This specialist contributes significantly to clinical trials by building a comprehensive database in the Clinical Trial Management System (CTMS) of willing and qualified study volunteers.
Industry:<ul><li>
Information Technology &amp; Services</li><li>
Hospital &amp; Health Care</li><li>
Clinical-Trials and Research Industry</li></ul>
Key Responsibilities:<ul><li>
Conduct phone interviews and screenings for prospective clinical study participants in US.</li><li>
Maintain an organized database of clinical study participants.</li><li>
Develop outreach strategies to enhance participant recruitment.</li><li>
Interact directly with study participants via phone calls, SMS, etc.</li><li>
Collaborate with Medical Staff (CRCs) to ensure adequate subject recruitment for each study.</li><li>
Enhance and maintain study documentation and volunteer records, including consent forms.</li><li>
Assist in sales, marketing, and outreach efforts as needed.</li><li>
Provide accurate study-related information to participants in US.</li><li>
Cultivate a safe, positive, and fast-paced work environment.</li><li>
Undertake other related duties and participate in special projects as assigned.</li></ul>
Behavioral Competencies:<ul><li>
Conceptual capability, problem-solving, and decision-making ability.</li><li>
Strong commitment to teamwork, work ethics, and etiquette.</li><li>
Effective planning and organizing skills with priority setting.</li><li>
Proactive knowledge and information sharing within the team.</li><li>
Customer-focused with strong communication skills.</li><li>
Active learning attitude with a continuous improvement mindset.</li></ul>
Minimum Qualifications:
Essential:<ul><li>
Bachelor&rsquo;s Degree in BDS, Pharm-D.</li><li>
Good knowledge of Clinical Trials.</li><li>
Computer literate with good knowledge of MS Office.</li><li>
Proficiency in the English language written and spoken both.(MANDATORY)</li><li>
Therapeutic Communication in English with US accent is preferred.</li><li>
6 months to 1 year experience in a relevant field.</li></ul>
Benefits:<ul><li>
Competitive salary with performance-based incentives.</li><li>
Quarterly performance bonus structure.</li><li>
Comprehensive medical health insurance for employees, spouses, and children.</li><li>
Employees' Old-Age Benefits Institution (EOBI) coverage.</li><li>
40-hour work week promoting work-life balance.</li><li>
Exposure to the US market and international clients.</li><li>
Professional learning, training, and career development opportunities.</li><li>
Generous annual leave and paid time off.</li><li>
Employee Assistance Program (EAP) supporting mental health and well-being.</li><li>
Modern office with an in-house fitness gym featuring cardio equipment.</li><li>
Recreation zone with table tennis, foosball, and snooker for relaxation and team engagement.</li><li>
Company-sponsored events, celebrations, and team-building activities.</li><li>
Inclusive, collaborative, and diverse workplace culture.</li><li>
Clear opportunities for career advancement and internal growth.</li><li>
Access to cutting-edge technology and modern workplace tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Transportation assistance for eligible employees.</li><li>
Employee recognition and rewards programs.</li><li>
Corporate social responsibility (CSR) and community engagement initiatives.</li></ul>
Openings:<ul><li>
Equal opportunity employers</li><li>
Full-time</li><li>
On-site job (Night shift)</li></ul> 
Work Schedule Timings:<ul><li>
Monday to Friday</li><li>
7 PM to 3 AM (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)</li></ul>
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US Patient Enrollment Coordinator (Evening Shift)

XPO9TIAL

Hiring: Upwork Bidder Executive (Bidder + Closer)Company: Xpo9tial Growth Consulting LLP Location: Gulshan-e-Jamal, Karachi Working Hours: 8:00 PM &ndash; 5:00 AM Employment Type: Full-Time (On-site) Experience Required: Minimum 5 Years Compensation: 100K -150K (Depends upon experience) + CommissionPosition OverviewAre you an experienced Upwork Bidder with the confidence to win projects and close UAE &amp; International clients?Xpo9tial Growth Consulting LLP is looking for a highly motivated and performance-driven Upwork Bidder Executive to join our Business Development team. This role is ideal for someone who has a proven track record of identifying high-value opportunities, writing winning proposals, conducting discovery calls, negotiating with clients, and consistently closing deals.The ideal candidate will have experience selling Video Editing, AI Content Creation, and Animation services. If you're passionate about business development and enjoy turning qualified leads into long-term clients, we'd love to hear from you.Key Responsibilities<ul><li>Identify, evaluate, and bid on high-value Upwork projects related to Video Editing, AI Content Creation, and Animation.</li><li>Write personalized, persuasive, and high-converting proposals tailored to each client's requirements.</li><li>Qualify leads and conduct discovery calls to understand client needs.</li><li>Confidently close international clients through Upwork Chat, Zoom, Google Meet, and other virtual communication platforms.</li><li>Negotiate project scope, pricing, and timelines while maintaining strong client relationships.</li><li>Develop and implement ROI-focused bidding strategies to maximize project wins.</li><li>Optimize and manage the company's Upwork profile to improve visibility, credibility, and lead generation.</li><li>Manage the complete sales cycle, from lead generation to successful project closure.</li><li>Collaborate with internal teams to prepare accurate proposals and project estimates.</li><li>Consistently achieve monthly business development, client acquisition, and revenue targets.</li></ul>Required Qualifications<ul><li>Minimum 5 years of proven experience as an Upwork Bidder, Business Development Executive, or Client Acquisition Specialist.</li><li>Demonstrated success in both bidding and closing UAE &amp; international clients.</li><li>Proven ability to convert prospects into long-term clients through written communication and discovery calls.</li><li>Strong understanding of the Upwork ecosystem, including bidding strategies, proposal writing, profile optimization, and platform best practices.</li><li>Experience managing a monthly Upwork Connects budget of approximately $300&ndash;500 with a strong return on investment.</li><li>Excellent spoken and written English with the confidence to communicate professionally with international clients, lead meetings, negotiate terms, and close deals.</li><li>Strong negotiation, objection-handling, relationship-building, and sales-closing skills.</li><li>Experience selling Video Editing, AI Content Creation, and Animation services.</li><li>Self-motivated, target-driven, and capable of working independently in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive market salary plus performance-based commission.</li><li>Opportunity to work with UAE &amp; International clients on premium creative projects.</li><li>Career growth and continuous professional development.</li><li>A collaborative, performance-driven, and supportive work environment.</li><li>Long-term career opportunities within a growing digital solutions company.</li></ul>If you're an experienced Upwork Bidder who can generate leads, confidently close deals, and build lasting client relationships, we'd love to hear from you.Apply today and become part of Xpo9tial Growth Consulting LLP's growing team.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Upwork Bidder Executive (Bidder + Closer)

TECHOMATRIX

We&rsquo;re Hiring: Senior International Sales Specialist (Night Shift)Location: F.B. Area, Block 10, KarachiShift: 9-hour shift between 6 PM &ndash; 6 AMWorking Days: 6 days a weekJob Type: Full-time, On-siteCompany: TechoMatrixwww.techomatrix.comAbout the RoleTechomatrix is seeking a International Sales Specialist to join our fast-growing team of global sales professionals. This role focuses on building and expanding strong business relationships with clients across the UK and USA, driving lead conversions, and closing high-value deals.The ideal candidate will have a strong command of international sales dynamics, the ability to understand client goals, and the drive to convert opportunities into long-term business partnerships.If you&rsquo;re ambitious, persuasive, and motivated by results; we want to hear from you.Key Responsibilities* Develop and execute strategic international sales plans to achieve and surpass monthly and quarterly revenue goals.* Engage and convert high-quality inbound and outbound leads from targeted international campaigns.* Build strong relationships with clients across the UK and USA, understanding their business goals and providing tailored digital solutions.* Conduct professional client meetings, consultations, and negotiations with clarity, confidence, and integrity.* Present service proposals aligned with client objectives across content, design, marketing, and development domains.* Maintain accurate lead, pipeline, and performance data using CRM tools to ensure consistent follow-ups and timely closures.* Collaborate closely with internal teams to ensure smooth project handovers, deliverables, and client satisfaction.* Evaluate sales performance metrics, identify trends, and recommend strategies for continuous improvement and growth.Requirements<ul><li>Minimum 3&ndash;5 years of proven success in international sales or client acquisition</li><li>Exceptional English fluency (spoken and written) with strong presentation and negotiation skills.</li><li>Deep understanding of global sales cycles, consultative selling, and client retention strategies.</li><li>Proficiency in using CRM tools, online communication platforms, and lead management systems.</li><li>Ambitious, self-motivated, and performance-driven individual who thrives on achieving and exceeding targets.</li></ul>What We Offer<ul><li>Market-competitive salary + lucrative commissions &amp; bonuses</li><li>Clear career growth opportunities with leadership potential</li><li>Medical insurance and additional employee benefits</li><li>Continuous professional development through training and mentorship</li><li>Collaborative, supportive, and performance-focused environment</li></ul>About TechomatrixTechomatrix is a forward-thinking software house providing digital solutions to clients across the UK, USA, Canada, Europe, and the Middle East.Our expertise spans across:<ul><li>Creative &amp; Research Content</li><li>Digital Marketing</li><li>Design &amp; Branding</li><li>Web and App Development</li></ul>At Techomatrix, we are bridging innovation and success; empowering global businesses through creativity, technology, and strategic excellence.Job Type: Full-timePay: Up to Rs130,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working onsite?</li><li>Can you commute to FB Area block 10?</li><li>Are you willing to work in night shift?</li></ul>Experience:<ul><li>International Sales: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

International Sales Specialist (Night Shift)

We're Hiring: Upwork Bidder SpecialistCompany: Xpo9tial Growth Consulting LLP Location: Gulshan-e-Jamal, Karachi Working Hours: 8:00 PM &ndash; 5:00 AM Employment Type: Full-Time (On-site) Experience Required: Minimum 3 Years Compensation: Market Competitive + CommissionPosition OverviewXpo9tial Growth Consulting LLP is looking for a motivated and results-driven Upwork Bidder Specialist to join our Business Development team. We're seeking a professional with 3+ years of proven experience in generating quality leads, securing projects, and building long-term client relationships on Upwork.The ideal candidate should have experience selling Video Editing, AI Content Creation, and Animation services, with a strong understanding of the Upwork marketplace and a passion for driving business growth.Key Responsibilities<ul><li>Identify, evaluate, and bid on relevant Upwork projects related to Video Editing, AI Content Creation, and Animation.</li><li>Prepare customized, persuasive, and high-converting proposals based on client requirements.</li><li>Develop and implement effective bidding strategies to maximize project wins and ROI.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Optimize and manage the company's Upwork profile to improve visibility, credibility, and lead generation.</li><li>Manage the complete sales cycle, from lead generation to project closure.</li><li>Collaborate with internal teams to prepare accurate project proposals.</li><li>Track proposal performance, client responses, and conversion metrics to improve bidding success.</li><li>Consistently achieve monthly business development and revenue targets.</li></ul>Required Qualifications<ul><li>Minimum 3 + years of proven experience as an Upwork Bidder, Business Development Executive, or in a similar role.</li><li>Strong understanding of the Upwork ecosystem, including bidding strategies, proposal writing, profile optimization, and industry best practices.</li><li>Experience managing Upwork Connects budgets and implementing ROI-focused client acquisition strategies.</li><li>Ability to effectively manage a monthly Upwork Connects budget of approximately $300&ndash;500 while achieving business development targets.</li><li>Excellent written English and professional communication skills.</li><li>Proven experience in proposal writing, client outreach, and Upwork profile optimization.</li><li>Strong negotiation, relationship-building, and closing skills.</li><li>Good understanding of Video Editing, AI Content Creation, and Animation services.</li><li>Self-motivated, target-oriented, and capable of working independently in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive market salary plus performance-based commission.</li><li>Opportunity to work with international clients and exciting creative projects.</li><li>Career growth and professional development opportunities.</li><li>A collaborative, performance-driven, and supportive work environment.</li><li>Long-term career opportunities within a growing digital solutions company.</li></ul>If you're passionate about winning projects on Upwork, building client relationships, and contributing to business growth, we'd love to hear from you.Apply today and become part of Xpo9tial Growth Consulting LLP's growing team.Job Type: Full-timeWork Location: In person

Upwork Bidder Specilaist

Lisam

International Sales Executive (Inbound)Location: Main Shahrah-e-Faisal, Karachi Shift Timing: 8:00 PM &ndash; 5:00 AM (Night Shift) | Monday &ndash; FridayJob Description:We are looking for motivated and target-driven individuals to join our International Sales Team. This role is ideal for candidates who have strong communication skills and are passionate about building a successful career in international sales.As an International Sales Executive, you will handle inbound customer interactions, understand client requirements, provide suitable solutions, and drive sales while ensuring an excellent customer experience.Responsibilities:<ul><li>Handle inbound calls from international customers and convert opportunities into successful sales.</li><li>Understand customer needs and recommend appropriate products/services.</li><li>Maintain accurate records of customer interactions, sales activities, and transactions.</li><li>Communicate professionally and effectively in English with international customers.</li><li>Achieve assigned sales targets while maintaining quality standards.</li><li>Build strong customer relationships and ensure customer satisfaction.</li></ul>Growth Opportunities &amp; Benefits:<ul><li>Attractive salary package starting from 55K+ PKR with Commission &amp; SPIFFs.</li><li>Fast-track career growth opportunities within the organization.</li><li>Multiple departmental shifts and career pathways available based on performance.</li><li>High-performing employees can receive promotions and departmental transfers within 6 months.</li><li>Career progression can lead to salary growth from 90K base salary up to 250K+ PKR, along with commissions and performance-based incentives.</li></ul>Requirements:<ul><li>Excellent English communication skills.</li><li>Prior experience in international sales, inbound sales, or customer service is preferred.</li><li>Ability to work night shift (8:00 PM &ndash; 5:00 AM).</li><li>Strong negotiation, problem-solving, and interpersonal skills.</li><li>Goal-oriented mindset with the ability to achieve sales targe</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs180,000.00 per monthWork Location: In person

International Inbound Sales Executive

eMaymar Digital Marketing

We are looking for a motivated, energetic, and results-driven Outbound Calling -International Sales to join our team. The ideal candidate should have strong communication and sales skills, with the confidence to engage prospects, negotiate effectively, and close deals professionally.Key Responsibilities:<ul><li>Make outbound calls for US-based digital marketing campaigns</li><li>Contact and engage international prospects in a professional manner</li><li>Present company services effectively and build customer interest</li><li>Negotiate, convince, and close sales opportunities confidently</li><li>Maintain accurate records of calls and customer interactions</li><li>Achieve daily, weekly, and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 1 or 2 years of experience in sales, cold calling, or international call center campaigns</li><li>Strong communication and interpersonal skills</li><li>Excellent spoken and written English</li><li>Good sales, negotiation, and persuasion abilities</li><li>Self-motivated, target-oriented, and confident personality</li><li>Ability to work in a fast-paced environment</li></ul>Eligibility Criteria:<ul><li>Graduates will be preferred</li><li>Previous experience in an International Call Center or Cold Calling campaign is highly preferred.</li></ul>Working Hours:Night Shift: 7:00 PM &ndash; 4:00 AMWorking Days:Monday to FridaySalary &amp; Benefits:<ul><li>Competitive base salary</li><li>Performance-based incentives for exceeding targets</li><li>Professional and growth-oriented work environment</li></ul>Work Location: In personWork Location: In person

Outbound Calling-International Sales (Night Shift)

ABS INTERNATIONAL

Sales Executive &ndash; US Campaign Build Your Career with ABS InternationalABS International is a US-based company with a well-established operations center in Karachi, serving customers since 2009. Unlike traditional BPOs, we own and manage all of our brands, campaigns, and customer operations entirely in-house. This enables us to deliver exceptional customer experiences while providing employees with stable, long-term career opportunities.Backed by more than 16 years of industry experience and a team of over 200 professionals, ABS International has built a reputation for operational excellence, employee development, and a positive, growth-oriented workplace culture. As we continue expanding our US Operations, we're looking for confident, motivated, and customer-focused Sales Executives to join our growing team.About the RoleThis is not a cold-calling position.As a Sales Executive, you'll work exclusively with warm leads and existing US-based customers who are already familiar with our products and services. Your role is to understand customer needs, recommend suitable solutions, build lasting relationships, and convert opportunities into successful sales while delivering an exceptional customer experience.Whether you're launching your career or looking to advance in sales, we'll equip you with the tools to succeed through comprehensive paid training, ongoing coaching, and continuous professional development.Key Responsibilities<ul><li>Engage with warm leads and existing US customers through professional, consultative sales conversations.</li><li>Identify customer needs and recommend the most suitable products or services.</li><li>Build long-term customer relationships based on trust, professionalism, and exceptional service.</li><li>Achieve and exceed individual sales targets and key performance indicators (KPIs).</li><li>Maintain accurate customer and sales records using CRM software.</li><li>Collaborate with supervisors and team members to improve sales performance and conversion rates.</li><li>Deliver a seamless and professional customer experience throughout the sales process.</li></ul>Who Can Apply?We welcome applications from:<ul><li>Intermediate, O-Level, and A-Level students or graduates.</li><li>Bachelor's degree students and graduates.</li><li>Fresh graduates and entry-level professionals seeking a long-term career in sales.</li><li>Individuals with excellent English communication skills and a passion for customer engagement.</li></ul>Preferred QualificationsThe ideal candidate will possess:<ul><li>Excellent spoken and written English communication skills.</li><li>Strong interpersonal and telephone communication skills.</li><li>Confidence in building rapport and earning customer trust.</li><li>A self-motivated, target-driven, and results-oriented mindset.</li><li>The ability to thrive in a fast-paced, performance-focused environment.</li><li>A willingness to learn, grow, and develop professionally.</li></ul>ExperiencePrevious experience in Sales, Telemarketing, Customer Service, or Call Center Operations is an advantage but not required.We encourage fresh candidates with strong communication skills, enthusiasm, and a willingness to learn to apply. Our structured paid training program, supported by continuous coaching and mentorship, will provide you with the practical knowledge, confidence, and skills needed to build a successful career in sales.Job DetailsPosition: Sales Executive &ndash; US CampaignEmployment Type: Full-Time | Permanent | On-SiteOffice Location:<ul><li>Gulistan-e-Johar, Block 14, Karachi</li></ul>Working Days: Monday to SaturdayFixed Shift Options:<ul><li>6:00 PM &ndash; 2:00 AM</li><li>10:00 PM &ndash; 6:00 AM</li></ul>Work Mode: On-SitePlease Note: This is a permanent on-site role with fixed evening or night shifts. Morning shifts, rotational schedules, and remote work options are not available. Please apply only if you're comfortable working during the specified hours.Compensation &amp; Benefits<ul><li>Monthly unconditional basic Salary: PKR 45,000&ndash;55,000 (fixed)</li><li>Uncapped commission with unlimited earning potential.</li><li>PKR 3,000 monthly punctuality bonus.</li><li>Company-provided transportation on selected nearby routes for female employees.</li><li>Fully paid training from Day One.</li><li>Ongoing coaching, mentoring, and career development.</li><li>15 days of paid annual leave with a leave encashment option.</li><li>Permanent full-time employment.</li><li>Professional, supportive, and performance-driven work environment.</li></ul>Why Join ABS International?At ABS International, our employees are the foundation of our success. We believe in creating an environment where every team member feels valued, supported, and empowered to reach their full potential.Our culture encourages collaboration, continuous learning, and long-term career growth. Through structured training, dedicated mentorship, and clear advancement opportunities, we help our employees build rewarding and successful careers.What Sets Us Apart?<ul><li>Over 16 years of industry expertise.</li><li>Direct US principal company.</li><li>Team of 200+ professionals.</li><li>Warm leads only&mdash;no cold calling.</li><li>Comprehensive paid training and structured onboarding.</li><li>Continuous coaching and dedicated mentorship.</li><li>Professional, collaborative, and performance-driven workplace.</li><li>Clear career progression with unlimited earning potential.</li></ul>Apply TodayIf you're a confident communicator who enjoys building relationships, achieving goals, and helping customers find the right solutions, we'd love to hear from you.Join ABS International and become part of a team that values professionalism. Apply today and take the next step toward a successful and rewarding career with us.Pay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you comfortable commuting to Gulistan-E-Jouhar Block &ndash; 14, Karachi, Daily?</li></ul>Work Location: In person

Sales Representative - (6PM-2AM/10PM-6AM)

Explore 109+ Customer services specialist international in Karachi this August. Find roles across top companies and apply now to boost your career.