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customer care specialist

Sitters Child Care Services

We are seeking a dynamic and results-oriented Customer Care Service to join our team.Responsibilities:<ul><li>Manage large amounts of incoming phone calls.</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Meet personal/customer service team sales targets and call handling quotas.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li></ul>Requirements and Skills:<ul><li>Proven customer support experience or experience as a Client Service Representative.</li><li>Track record of over-achieving quota.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per month

Customer Care Specialist

NMC Health plc

<div>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services</div>
 <div><ul><li>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.
</li><li>Monitor and manage clinical risks associated with direct patient care.
</li><li>Ensure compliance with clinical governance and quality management standards.
</li><li>Maintain accurate medical records.
</li><li>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.
</li><li>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner.
</li><li>Performs the professional duties of an internist in adherence to the Delineation of Privileges depending
</li><li>on the efficiency and skills of the particular individual.
</li><li>To perform his duties in the Cardiology outpatient clinic evaluating patients with cardiovascular disease.
</li><li>To provide care to In-patients admitted under his / her care.
</li><li>Provides on-call emergency coverage for Cardiology Emergencies
</li><li>Supports Continuous Quality Improvement. Develops and promotes appropriate standards of care.
</li><li>Maintains confidentiality regarding patient information and regarding administrative matters of a confidential nature.
</li><li>Evidences dependability in carrying out the commitments and obligations of the position.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.
</li><li>Performs other duties as assigned by the Head of the Department.</li></ul></div>
 <div>At least 3 - 5 years&rsquo; post qualification experience at Specialist level (independent of country)
At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.
Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.
Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</div>

Specialist - Cardiology

We&rsquo;re Hiring! Newborn Specialist &ndash; Abu DhabiWhat You&rsquo;ll Do:<ul><li>Provide personalized care for newborns, including feeding, bathing, and sleep routines </li><li>Monitor and support newborn health, safety, and development</li><li>Create a calm, nurturing environment for babies</li><li>Communicate effectively with parents about baby&rsquo;s needs and progress</li><li>Maintain accurate records and reports of daily activities</li></ul>What We&rsquo;re Looking For:<ul><li>Experience caring for newborns (0-12 months) in home or healthcare/educational settings</li><li>Patient, responsible, and highly attentive</li><li>Knowledge of newborn care, sleep, and feeding routines</li><li>Fluent in English with excellent communication skills</li><li>Certification in Newborn/Infant Care or Early Childhood Education (Preferred)</li><li>CPR &amp; First Aid Certification (Preferred)</li><li>Must be able to commute/relocate to Abu Dhabi</li></ul>Why Join Us:<ul><li>Supportive and collaborative work environment</li><li>Opportunities for professional growth &amp; specialized training</li><li>Make a meaningful impact in the lives of newborns and their families</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: From AED3,000.00 per month

Nurse Baby Sitter

Al Arabian Company

| Product Specialist (Abu Dhabi)Arabco Medical, a leading healthcare solutions provider operating across the UAE, Egypt, and Kenya, is expanding its UAE team. With a strong market presence and strategic partnerships with global manufacturers such as THD and Ezisurg, we are committed to delivering world-class medical technologies to healthcare institutions across the region.We are now seeking a highly motivated and skilled Product Specialist &ndash; Medical Equipment &amp; Pharmaceuticals to join our dynamic team.---Position: Product Specialist &ndash; Medical Equipment &amp; Pharmaceuticals (Abu Dhabi)Key ResponsibilitiesDetail and promote pharmaceutical products to physicians, pharmacists, and healthcare providersConduct scientific presentations and continuous medical educationBuild and maintain strong relationships with key prescribersExecute territory action plans and ensure proper product positioningPromote and support assigned medical devices across hospitals and clinicsProvide product demonstrations, in-service training, and clinical case supportBuild and maintain strong relationships with surgeons, nurses, and procurement teamsAchieve sales objectives and contribute to market growth strategiesMonitor competitor activities and provide market intelligenceEnsure high standards of customer service and post-sales support---Key RequirementsBachelor&rsquo;s degree in Pharmacy, Medicine, or a related healthcare fieldExperience in the medical devices or pharmaceutical industry is an advantageStrong preference for candidates with experience supporting general surgeons, colorectal specialists, or minimally invasive surgery teamsStrong presentation skills and the ability to support clinical cases confidentlyExcellent communication, negotiation, and interpersonal skillsAbility to develop strategic account plans and manage key accountsHigh level of professionalism and ability to work independentlyUAE residency and a valid UAE driving license are preferredArabic Speaking and Female is a must Willingness to travel within assigned territories and adapt to a fast-paced medical environment---Why Join Arabco Medical?Opportunity to work with innovative technologies and global manufacturersSupportive and growth-oriented work environmentAccess to continuous training and developmentBe part of a company shaping the future of surgical solutions in the regionJob Type: Full-time

Product Specialist (Abu Dhabi)

Kaptius

Job Title: Lead ITAM Implementer (HAM / SAM)Location: Abu Dhabi - Hybrid (remote with occasional travel) Employment Type: Permanent Compensation Guide: AED (tax free) - Dependent on ExperienceAbout KaptiusKaptius is a fast-growing ServiceNow Partner, delivering enterprise-scale digital transformation programmes across the Middle East. As our footprint in the UAE continues to expand, we are strengthening our IT Asset Management (ITAM) capability to support complex customer environments and long-term platform maturity.We are looking for a Lead ITAM Implementer with deep hands-on expertise across Hardware Asset Management (HAM) and Software Asset Management (SAM) to lead and deliver high-quality implementations for our customers.Role SummaryThe Lead ITAM Implementer is responsible for designing, implementing, and optimising ITAM solutions on the ServiceNow platform, with a strong focus on HAM and SAM. This role sits at the intersection of technical delivery, process design, and customer engagement.You will lead ITAM implementations end to end, act as a subject matter expert for asset lifecycle and compliance, and work closely with architects, developers, and customer stakeholders to ensure ITAM solutions deliver measurable business value.This is a senior, hands-on role suited to someone who enjoys owning outcomes, guiding others, and engaging directly with customers.Key Responsibilities<ul><li>Lead the end-to-end implementation of ServiceNow ITAM, including HAM and SAM Pro.</li><li>Design and configure asset lifecycle processes, including procurement, receiving, deployment, maintenance, optimisation, and disposal.</li><li>Implement and optimise software asset management capabilities, including entitlement management, reconciliation, compliance, and optimisation.</li><li>Configure and govern hardware asset models, lifecycle workflows, and asset normalisation.</li><li>Work closely with Discovery, CMDB, and ITOM teams to ensure accurate asset and configuration data.</li><li>Design and support integrations with procurement, finance, inventory, and vendor systems.</li><li>Act as ITAM design authority on projects, ensuring best practice and reuse of standard components.</li><li>Lead customer workshops and working sessions to define ITAM requirements, processes, and operating models.</li><li>Provide guidance and mentoring to developers, administrators, and junior ITAM consultants.</li><li>Support pre-sales activities, including solution design, estimation, and responding to ITAM-related requirements.</li><li>Identify opportunities to expand ITAM adoption across customers and feed these into delivery roadmaps.</li></ul>Experience Required<ul><li>Strong hands-on experience implementing ServiceNow ITAM, with deep expertise in HAM and SAM.</li><li>Proven track record delivering enterprise ITAM implementations, ideally in consulting or partner environments.</li><li>Practical experience with software licensing models, entitlement management, and compliance reporting.</li><li>Experience working with Discovery, CMDB, and integrations to support accurate asset data.</li><li>Comfortable engaging directly with customer stakeholders, including IT, procurement, finance, and asset managers.</li><li>Experience leading delivery streams or acting as a lead consultant on ITAM-focused engagements.</li><li>Familiarity with Agile delivery and ITIL-aligned service management practices.</li></ul>Skills &amp; Capabilities<ul><li>Deep understanding of ITAM processes and how they are implemented on the ServiceNow platform.</li><li>Strong configuration skills across HAM and SAM Pro, including workflows, rules, and reporting.</li><li>Solid understanding of CMDB data models, asset relationships, and discovery approaches.</li><li>Ability to design practical, scalable solutions that balance process, data quality, and automation.</li><li>Strong communication skills, able to explain ITAM concepts clearly to technical and non-technical stakeholders.</li><li>Confident workshop facilitator with a structured, consultative approach.</li><li>Collaborative mindset with a focus on quality, consistency, and customer value.</li></ul>CertificationsRequired / Strongly Preferred<ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ServiceNow Certified Implementation Specialist &ndash; ITAM / HAM / SAM</li></ul>Nice to Have<ul><li>Additional ServiceNow CIS certifications (ITSM, ITOM)</li><li>ITIL certification</li><li>Vendor licensing certifications or ITAM-related training</li></ul>Why Join Kaptius<ul><li>Join a high-growth ServiceNow Partner building a strong ITAM capability in the UAE.</li><li>Work on complex, high-impact ITAM programmes with enterprise customers.</li><li>Opportunity to act as a go-to ITAM specialist and influence delivery standards.</li><li>Competitive, tax-free compensation aligned to specialist skill demand.</li><li>Long-term career growth within a growing Middle East practice.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Can you walk me through a full end-to-end ServiceNow ITAM implementation you&rsquo;ve personally led, specifically covering HAM and/or SAM Pro?</li><li>How have you configured and governed hardware asset lifecycle processes in ServiceNow (procurement through disposal)?</li><li>How have you ensured asset data accuracy between ITAM, CMDB, and Discovery?</li><li>Have you acted as ITAM design authority on a project? What decisions were you responsible for?</li></ul>

Lead ITAM Implementer

Metropolitan Capital Real Estate

Residential Property SpecialistMetropolitan Capital Real Estate &ndash; Abu DhabiLocation: Abu Dhabi, UAE Job Type: Full-Time Industry: Residential Real Estate SalesAbout the CompanyMetropolitan Capital Real Estate is one of Abu Dhabi&rsquo;s leading real estate brokerages, known for its premium residential portfolio, strong developer partnerships, and a high‑performing multicultural team. We offer a professional, growth‑driven environment where ambitious agents can build a successful and rewarding career.Role OverviewWe are seeking a dedicated and knowledgeable Residential Property Specialist to join our expanding team. This role is ideal for someone who understands the residential market, excels at client engagement, and can confidently guide buyers and sellers through every step of the property journey.Key Responsibilities<ul><li>Generate and manage leads through calls, networking, referrals, and digital platforms</li><li>Conduct property viewings, presentations, and negotiations with prospective clients</li><li>Advise clients on pricing, market trends, community insights, and investment potential</li><li>Maintain strong knowledge of Abu Dhabi&rsquo;s residential communities and upcoming developments</li><li>Build and maintain long‑term client relationships to encourage repeat business</li><li>Collaborate with marketing, admin, and CRM teams to support the sales process</li><li>Achieve monthly and quarterly sales targets set by the company</li></ul>Requirements<ul><li>Proven experience in residential real estate sales (UAE experience preferred)</li><li>Strong communication, negotiation, and customer service skills</li><li>Professional appearance and a client‑focused mindset</li><li>Ability to work independently and within a team</li><li>Valid UAE driving license and access to a car</li><li>Fluency in English; additional languages are an advantage</li></ul>What We Offer<ul><li>Attractive commission structure with high earning potential</li><li>Access to exclusive residential listings and strong marketing support</li><li>Comprehensive training and continuous professional development</li><li>Modern office environment in a prime Abu Dhabi location</li><li>CRM, administrative, and marketing support</li><li>A multicultural, supportive, and growth‑oriented team culture</li></ul>How to ApplySubmit your CV through Indeed or send it directly to our recruitment team. Candidates with strong residential sales experience are highly encouraged to apply.Job Type: Full-time

Residential Property Specialist

German‑Speaking Property SpecialistLocation: Abu Dhabi, UAE Company: Metropolitan Capital Real Estate Job Type: Full‑TimeAbout UsMetropolitan Capital Real Estate is one of Abu Dhabi&rsquo;s leading property brokerages, known for its premium listings, strong developer partnerships, and commitment to exceptional client service. As part of the Metropolitan Group, we serve a diverse international clientele and represent some of the most prestigious real estate projects in the UAE.To support our growing German‑speaking client base, we are seeking a motivated and professional German‑Speaking Property Specialist to join our dynamic team.Key Responsibilities<ul><li>Assist German‑speaking clients with buying, selling, and renting residential and investment properties in Abu Dhabi.</li><li>Provide clear guidance on the UAE real estate market, investment opportunities, and developer offerings.</li><li>Conduct property viewings, negotiate deals, and manage the full sales or leasing cycle.</li><li>Translate property information, documents, and communication between English and German when required.</li><li>Build and maintain strong relationships with clients, developers, and internal teams.</li><li>Stay updated on market trends, new launches, pricing, and investment hotspots.</li><li>Represent Metropolitan Capital Real Estate professionally at events, exhibitions, and client meetings.</li></ul>Requirements<ul><li>Fluency in German (native or near‑native level) and strong English communication skills.</li><li>Previous experience in real estate, sales, or customer‑facing roles (UAE real estate experience is an advantage).</li><li>Strong negotiation, presentation, and interpersonal skills.</li><li>Professional appearance and a client‑focused mindset.</li><li>Ability to work independently in a fast‑paced, target‑driven environment.</li><li>Valid UAE driving license and access to a car (preferred).</li><li>Positive attitude, motivation, and willingness to grow within the industry.</li></ul>What We Offer<ul><li>Competitive commission structure with high earning potential.</li><li>Full marketing, administrative, and lead‑generation support.</li><li>Access to exclusive developer projects and premium listings.</li><li>Training, mentorship, and continuous professional development.</li><li>A multicultural, supportive, and high‑performance work environment.</li><li>Modern office located in the heart of Abu Dhabi.</li></ul>How to ApplyIf you are a driven real estate professional who can confidently support German‑speaking clients, we&rsquo;d love to hear from you. Please submit your CV through Indeed or send it directly to our recruitment team.Job Type: Full-time

German-Speaking Property Specialist

Explore 322+ Customer care specialist in The Center For Quantum And Topological Systems Cqts Dr Hisham Sati Jobs In Abu Dhabi this March. Find roles across top companies and apply now to boost your career.